Disney War

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James Stewart has done it again. The author of the mega-bestselling Den of Thieves, about the 1980s insider-trading scandals on Wall Street, and Bloodsport, the 1990s tale of the Clintons' Whitewater affair, now gives us another epic story, this one culminating in late 2004. With DisneyWar, Stewart turns his investigative and storytelling lens on Michael Eisner and the corporate intrigue which has overtaken the Walt Disney Company in the last decade. He explains how this once-proud institution, long one of America's most admired and well-known businesses, has stumbled in recent years amid a disastrous swirl of egos, personalities, and bad business decisions.

Like one of the roller coasters at DisneyLand, Stewart's epic book takes readers through a wild up-and-down ride as it describes Eisner's regime as CEO. The tale begins with Eisner's early successes rejuvenating Disney's live-action movie franchise and theme parks, the kickoff of the modern animation era with blockbuster hits like The Lion King and Beauty and the Beast, and the cultivation of a highly talented cadre of lieutenants, which reads like a Who's Who of executive talent now dispersed across the Fortune 500: Stephen Bollenbach (Hilton Hotels), Steve Burke (Comcast), Geraldine Laybourne (Oxygen Media), Richard Nanula (Amgen), Joe Roth (Revolution Studios), and so on. Stewart makes clear that Eisner has had a major eye for strong creative content himself, both as a young executive in his pre-Disney years at ABC and at Paramount Pictures and more recently in building partnerships like Disney's extremely lucrative one with Pixar.

Just as he credits Eisner for various Disney successes, though, Stewart assigns blame for the failures, too. The thoroughly researched 534 pages of DisneyWar make clear that his overall verdict on the CEO is negative. Much of the book describes detailed and specific interactions between Eisner and his rivals. Readers interested in the entertainment industry or in the personalities which drive it will not be disappointed. The blow-by-blow accounts of Eisner's feuds with Dreamworks SKG founder Jeffrey Katzenberg, who was his chief aide for nearly two decades, and Michael Ovitz, the superagent from CAA who had been friends with Eisner for even longer than that, are amazingly detailed. They show Eisner to be creative, funny, and charming when he wants to be--and devious, dishonest, and horribly Machiavellian when he doesn't.

Though dispassionate in his writing, Stewart assembles a withering portrait of Eisner as a grasping, self-centered, manipulative, and ultimately self-destructive executive. He shows how the Disney CEO has consistently undercut his potential successors within the company, in many cases drawing on Eisner's own writings and conversations with board members. He shows how Eisner's erratic attitude towards paying severance to former employees--in some cases being overly stubborn (as with Katzenberg, to whom he had a chance to close out for $90 million, but whom Disney ended up paying $280 million) and in others being shockingly lenient (as with Ovitz, who received a $140 million golden parachute after one relatively ineffective year at the company). He shows the overreach of grandiose projects like Euro Disney, and the missed opportunities like Lord of the Rings, Sopranos, and Survivor, on all of which Disney passed.

In the end, Stewart has returned with DisneyWar to what he does best: drilling into a murky and complex subject, capturing an enormous amount of detail through personal interviews, emails, memos, court records, and other data sources, and then weaving together a rich tapestry of people and events to bring others to the same conclusions he has clearly reached himself. Though some readers might tire of the reams of detail Stewart offers--at certain points, the book reads like a gossip rag, with intricate he-said, she-said accounts of individual meetings--most will enjoy it. Beyond the entertainment value, this book also has serious value to students of corporate governance, as it presents a scathing portrait of Disney's captive board of directors and shows what happens with the lack of proper CEO oversight. --Peter Han

Book Description

"When You Wish Upon a Star," "Whistle While You Work," "The Happiest Place on Earth"—these are lyrics indelibly linked to Disney, one of the most admired and best-known companies in the world. So when Roy Disney, chairman of Walt Disney Animation and nephew of founder Walt Disney, abruptly resigned in November 2003 and declared war on chairman and chief executive Michael Eisner, he sent shock waves through the entertainment industry, corporate boardrooms, theme parks, and living rooms around the world—everywhere Disney does business and its products are cherished.

DisneyWar is the breathtaking, dramatic inside story of what drove America's best-known entertainment company to civil war, told by one of our most acclaimed writers and reporters.

Drawing on unprecedented access to both Eisner and Roy Disney, current and former Disney executives and board members, as well as thousands of pages of never-before-seen letters, memos, transcripts, and other documents, James B. Stewart gets to the bottom of mysteries that have enveloped Disney for years: What really caused the rupture with studio chairman Jeffrey Katzenberg, a man who once regarded Eisner as a father but who became his fiercest rival? How could Eisner have so misjudged Michael Ovitz, a man who was not only "the most powerful man in Hollywood" but also his friend, whom he appointed as Disney president and immediately wanted to fire? What caused the break between Eisner and Pixar chairman Steve Jobs, and why did Pixar abruptly abandon its partnership with Disney? Why did Eisner so mistrust Roy Disney that he assigned Disney company executives to spy on him? How did Eisner control the Disney board for so long, and what really happened in the fateful board meeting in September 2004, when Eisner played his last cards?

Here, too, is the creative process that lies at the heart of Disney—from the making of The Lion King to Pirates of the Caribbean. Even as the executive suite has been engulfed in turmoil, Disney has worked—and sometimes clashed—with a glittering array of stars, directors, designers, artists, and producers, many of whom tell their stories here for the first time.

Stewart describes how Eisner lost his chairmanship and why he felt obliged to resign as CEO, effective 2006. No other book so thoroughly penetrates the secretive world of the corporate boardroom. DisneyWar is an enthralling tale of one of America's most powerful media and entertainment companies, the people who control it, and those trying to overthrow them.

DisneyWar is an epic achievement. It tells a story that—in its sudden twists, vivid, larger-than-life characters, and thrilling climax—might itself have been the subject of a Disney animated classic—except that it's all true.

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"""When You Wish Upon a Star,"" ""Whistle While You Work,"" ""The Happiest Place on Earth"" -- these are lyrics indelibly linked to Disney, one of the most admired and best-known companies in the world. So when Roy Disney, chairman of Walt Disney Animation and nephew of founder Walt Disney, abruptly resigned in November 2003 and declared war on chairman and chief executive Michael Eisner, he sent shock waves through the entertainment industry, corporate boardrooms, theme parks, and living rooms around the world -- everywhere Disney does business and its products are cherished. DisneyWar is the breathtaking, dramatic inside story of what drove America's best-known entertainment company to civil war, told by one of our most acclaimed writers and reporters. Drawing on unprecedented access to both Eisner and Roy Disney, current and former Disney executives and board members, as well as thousands of pages of never-before-seen letters, memos, transcripts, and other documents, James B. Stewart gets to the bottom of mysteries that have enveloped Disney for years: What really caused the rupture with studio chairman Jeffrey Katzenberg, a man who once regarded Eisner as a father but who became his fiercest rival? How could Eisner have so misjudged Michael Ovitz, a man who was not only ""the most powerful man in Hollywood"" but also his friend, whom he appointed as Disney president and immediately wanted to fire? What caused the break between Eisner and Pixar chairman Steve Jobs, and why did Pixar abruptly abandon its partnership with Disney? Why did Eisner so mistrust Roy Disney that he assigned Disney company executives to spy on him? How did Eisner control the Disney board for so long, and what really happened in the fateful board meeting in September 2004, when Eisner played his last cards? Here, too, is the creative process that lies at the heart of Disney -- from the making of The Lion King to Pirates of the Caribbean. Even as the executive suite has been engulfed in turmoil, Disney has worked -- and sometimes clashed -- with a glittering array of stars, directors, designers, artists, and producers, many of whom tell their stories here for the first time. Stewart describes how Eisner lost his chairmanship and why he felt obliged to resign as CEO, effective 2006. No other book so thoroughly penetrates the secretive world of the corporate boardroom. DisneyWar is an enthralling tale of one of America's most powerful media and entertainment companies, the people who control it, and those trying to overthrow them. DisneyWar is an epic achievement. It tells a story that -- in its sudden twists, vivid, larger-than-life characters, and thrilling climax -- might itself have been the subject of a Disney animated classic -- except that it's all true. "

Customer Reviews:

fantastic.......2007-10-06

I love biographies, and once again Stewart is the tops. Eisner's reign seem s too strange to be true, but it was.

INSIDE DISNEY.......2007-07-28

I am a HUGE Disney fan and even a passholder to Disney World. However, I knew that Eisner was not someone I liked. I did during the final few years the book cover had stock in Disney and was one that voted to without my vote from Eisner. After reading this book I am glad I did.

This is some of the best investigative written with facts to back it all up. You find out how the magic begun and how it got all turned into making money over the people that worked so hard for the company. I could not put the book down and had to run to work and tell all the other Disney fans the news from my read the day before. You will also find out due to Eisner hiring and firing people whenever he likes is what ended up leading to the creation of DreamWorks.

The only thing I would say is it is hard to maintain who everyone is and what they do and where they placed as they do pop in and out throughout the book. This is not the writers fault as this is just due to the players being changed and moved so often. I would recommend this book as a business education and corp corruption book.

Great book, why the suprise?.......2007-07-14

I thought that this book was outstanding. What I dont understand is why everyone seems to be so shocked that Disney is a cut throat corporation. You dont become one of the most powerful companies in America by being nice.

The whole "Magical" aspect of Disney is simply an illusion used to sell, and they are great at preserving that image. People say "if you read this book you will never look at Disney the same way again". Well, anyone that has ever bought a Disneyland admission ticket within the last 5 years should know full well that Disney is a company that is indeed strictly profit driven. I like Disney and I enjoy Disneyland, but lets face it, Disney wants to be as powerful and wealthy as any other company, this is not breaking news, rather this book is a fantastic insight into the rise of power of Disney and the behind closed doors politics and greed.

If Walt Disney were alive, this story might kill him.......2007-05-21

After reading "War," I felt I needed to take a shower. The company once known for its wholesome family images seems to have been run for the last twenty or so years by people wholly unlike Wal Disney, bright and egomaniacal people who might know how to do lunch but not people I'd want to sit down to share lunch - not that they'd share lunch.

In retrospect, much of the financial boom of Disney they owe to leveraging well-established assets. I remember going to Disney World in Florida in 1973 for $4. Today it's more like sixty dollars. The Eisner dynasty got off to a good start simply by rapidly tapping the highly inelastic demand for Disney theme parks by jacking up prices considerably, then mining its warehouse of Disney characters and movies, and realizing the power of the video market.

Disney made some good animated features under Eisner, only Disney did not make them, Pixar did. And Eisner so enraged Steve Jobs that Disney lost that gold mine. Disney also thought that they could open another equally profitable amusement part outside Paris, ignoring the fact that France is the center of anti-Americanism and Paris weather leaves a lot to be desired. Disney made some great movies but also a lot of duds. One good film can balance ten or twenty bad ones; such is the economics of moviemaking.

What was most revolting was the self-serving, narcissistic, egomaniacal behavior of the main players in this very expensive, very bad melodrama. Disney officials threw around tens of millions of dollars paying off fired, disgruntled, and even more egotistical former employees. Even a late attempt to embrace Sarbanes-Oxley governance legislation was twisted, misused and misconstrued; the definition of independent and dependent directors seemed to be arbitrary. George Mitchell may have been a good senator, a great diplomat, and a nice guy, but he comes across as a gullible, unsophisticated dupe among this cast of egos.

Stewart assembled a long, tiresome if highly readable book. It's a sad story just the same.

A fantastic insight of corporate America...........2007-05-15

A rather lengthy book (over 600 pages), but I found that I went through it much quicker than I ever imagined I could. Both me and my wife read it and just couldn't put it down. There really wasn't any boring parts to it and thats simply because Eisner did so much backstabbing and just plain afwul things to his underlings, you are constantly turning to the next page to see what happens next.

About the only "complaint" overall is that there are just too many names to keep track of and what jobs they performed within Disney. This is no fault of the author's and actually a direct result of Eisner's non-stop turnstile of corporate executives. Eisner would hire/fire anyone at anytime (actually, he would never do it himself. He always would get some poor schmuck to carry out his dirty work even after he directly told the person getting fired that they were safe, etc).

Having grown up watching Disney classics and visiting the parks, this book certainly raises your blood to the boiling point seeing how Eisner asserts himself as Walt Disney's equal, if not better. Stewart does clearly point out that although the Eisner/Wells team vaulted Disney from rags to riches in 10 years, the death of Wells pretty much spelled the end of Eisners good fortunre. However, that death of good fortunre makes for a great story and a superb job by Stewart to put it into book form. Anyone that can drive off the beloved namesake of the very company he works for certainly gives you an idea of the no questions asked power Eisner held over Disney's Board, the company, and its shareholder.

Who else can not honor a contract, say you won't pay, reneg on a $90M settlement, and then have to pay $300M in court when you are found guilty?? Who could hire their best friend as President, fire them after 14 months, pay $140M in severance pay? Who could purchase a cable network with no real advisement, buy it at $5.2 BILLION, afterwards have your accounting dept. realize it is only worth $1.75 BILLION, and then not do a tax write off in order to save your shareholders MILLIONS of dollars? Who could do all of that and STILL remain Chairman and CEO of ANY company?Its pretty simple when you are Michael Eisner. These are just some of the things he did in this book that keep you wanting to read more.

The book ends just as Eisner is asked to step down as Chairmen of Disney's board, but still keeps his CEO title. Its a shame that Eisner hung on awhile longer and that didn't make it to book. Even without it, I found it unbelievably fascinating and shocking that this kind of behavior finds a home in the board rooms and companies of America. But look no further than Enron to even worse, which is probably why Stewart picked that topic for one of his books, too.

Public Places, Private Journeys: Ethnography, Entertainment, and the Tourist Gaze

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Public Places, Private Journeys: Ethnography, Entertainment, and the Tourist Gaze
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In this globally interconnected planet, we are increasingly able to access exotic locales without ever actually seeing these places firsthand. Instead, what we perceive to be fresh cultural experiences are actually secondhand moments, filtered through mediums such as television, film, the internet, CD-Roms, and various other media.

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Festival and Events Management: an international perspective is a unique text looking at the central role of events management in the cultural, tourism and arts industries.

With international contributions from industry and academia, the text looks at the following:
* Events & cultural environments
* Managing the arts & leisure experience
* Marketing, policies and strategies of art and leisure management

Chapters include exercises, and additional teaching materials and solutions to questions are provided as part of an accompanying online resource.

* Provides practical applications, models and illustrations of the event management operation from a variety of international perspectives
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On your way to managing an Event.......2006-07-04

I am currently in an Event Management course and this book has helped me understand the workings of the industry.
It is very clear and has seperate sections relating to the industry eg, catering and rostering.
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Sport and the Media: Managing the nexus (Sport Management)

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Through an understanding of these issues, it is expected that the student will have the foundation knowledge that will enable he or she to implement successful sport media management. As such, after using this book throughout the course of a semester of study a student will have developed a range of skills and be able to:

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* The definitive undergraduate resource for understanding how to manage the commercially critical relationship between sport and the media
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Handheld Computers for Chefs
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ASIN: 0471789194

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Culinary success is in your hands!

Whether it's keeping and using ingredient lists, contacts and appointments, employee and team tasks, or just random pearls of culinary wisdom, your handheld personal digital assistant (PDA) is reshaping the culinary profession. Unlocking the potential of this useful device, Handheld Computers for Chefs gives you an edge in handling stresses - especially the logistical ones-and better enables you to deliver great meals to your customers.

Written in collaboration with the author of the highly successful Handheld Computers for Doctors, this pocket-sized resource is the premier guide to PDAs in the foodservice industry. It offers a proven format for teaching both novice technology users and experts, featuring detailed explanations of handhelds, their applications, and more. Real-world case studies highlight uses of PDAs in today's culinary environments, making this resource fun to read and easy to put into practice.

Handheld Computers for Chefs includes coverage of:

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Ready for use by professional chefs, purchasing managers, and other foodservice professionals, as well as culinary students, Handheld Computers for Chefs is the key guide for successfully using a PDA in the foodservice industry.

Film-induced Tourism (Aspects of Tourism)

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Highly recommended

Film-induced Tourism (Aspects of Tourism)
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Film-induced tourism has the potential to revitalise flagging regional/rural communities and increase tourism to urban centres, however it carries with it its own unique problems. This publication explores such elements, delving into the disciplines of sociology and psychology, along with the fields of destination marketing, community development and strategic planning.

Customer Reviews:

Highly recommended.......2005-12-25

This book analyzes how films change our perception of place and is the first definitive work about film-based tourism. Highly recommended.

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Many visitors to film sites and sets do not expect to see exactly what they viewed on the screen, rather they share a fascination for the 'inauthenticity' of the film media. They can now return home, 'knowing how it's done.' and brag about possessing an insider's knowledge. (p. 112)

Entertainment for the masses is regularly decried by numerous academic-based social commentators as bland, insipid, unchallenging, unsustainable and inauthentic, yet it remains a mainstay of the tourism industry. (p. 185)

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ConVis puts new emphasis on 'cultural tourists'. (Media & Marketing).: An article from: San Diego Business Journal

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Citation Details
Title: ConVis puts new emphasis on 'cultural tourists'. (Media & Marketing).
Author: Connie Lewis
Publication: San Diego Business Journal (Magazine/Journal)
Date: February 24, 2003
Publisher: CBJ, L.P.
Volume: 24 Issue: 8 Page: 20(1)

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Citation Details
Title: Del's ghost puts scare in British television crew: Hotel-Motel Ass'n. Pledges $50K to defeat proposition J.(Tourism)(Brief Article)
Author: Connie Lewis
Publication: San Diego Business Journal (Magazine/Journal)
Date: October 18, 2004
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Article Type: Brief Article

Distributed by Thomson Gale

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