Book Description
Complete guidance to the ins and outs of gaming operations
Management personnel need a thorough understanding of the business side of the casino industry to ensure profitsâand to avoid losses. It's a sure bet that Casino Operations Management, Second Edition will help current and future gaming management professionals better serve any casino.
Written by experts with over 65 years of combined experience in the field, this Second Edition offers all the critical skills and know-how to equip gaming and casino operators with the knowledge needed for the management office, cage operations, and table game and slot operations.
This updated edition features detailed coverage of:
- Current high-roller marketing tactics and their effect on profitability
- The effect of popular money management systems on casino profits
- The initial development process of an Indian casino
- Studies designed to identify the patronage motives of gamblers, including those of riverboat customers
- Slot club design: player rating issues, point accumulation schemes, and more
- Principles of casino floor design: managing table game and slot location
- Studies designed to measure the profit contribution of popular slot promotions
Casino Operations Management, Second Edition uses simplified mathematics and statistics throughout, and provides readers with a thorough understanding of all aspects of the casino industry business. It is a must-have reference for students and casinos that develop managers internally.
Customer Reviews:
Great Overview.......2007-04-25
An invaluable primer on casino management. This book should be on the shelf of every executive in the gaming industry.
The Best of Its Genre.......2007-02-03
"Casino Operations Management" is the best book on the market now focusing on operational issues that confront casino managers. It is arguably "too much" for an undergraduate course, but the book is highly recommended for casino managers who want to strengthen their understanding of what makes a casino really tick. Those simply interested in in-depth knowledge of the industry's operational issues will also find the book helpful.
casino operations.......2006-06-30
Good overview of casino operations. It covers Indian gaming as well as Nevada and mentions where there are difference. I am the controller and I wish it had more accounting /finance.
Excelent operations overview.......2005-10-29
This book is a must read for everyone entering the casino business. It's a clear reference, and it shows derails some myths about gaming operations.
Great read.......2005-06-14
This books assumes you know nothing about Gaming Operations and goes from there, taking you on an in-depth exploration of the gaming industry, from it's beginnings through modern-day operations. This book was highly beneficial. I also read "The Gaming Industry: Introduction and Perspectives" from the UNLV International Gaming Institute, both of which I would strongly recommend. Well written and dives to the appropriate level of detail.
Book Description
More and more, special events courses are being taught in hospitality and events management courses.
Written by the foremost authority on event management, and with expanded coverage of leadership and its role in successful planning, this book provides a handy reference for events professionals and the tools necessary for beginners to pursue a career in special events management.
Average customer rating:
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Governing Fortune: Casino Gambling in America
Ernest P. Goss , and
Edward A. Morse
Manufacturer: University of Michigan Press
ProductGroup: Book
Binding: Paperback
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ASIN: 0472069659 |
Book Description
Governing Fortune: Casino Gambling in America provides the background needed for citizens and policymakers to make informed decisions about gambling in America.
Edward A. Morse and Ernest P. Goss draw on their legal and economic experience to offer important insights to those wrestling with the policy dilemmas presented by legalized gambling. Rather than a polemic against gambling or an apology for it, Governing Fortune is an acute analysis of the industry, designed to help policymakers and interested citizens make informed choices.
Distinguishing Features
- Evenhanded treatment of pro and con arguments for casino gambling.
- Lucid and understandable explanation of the legal framework for regulating gambling, including both state and federal sources.
- Comprehensive information on contemporary developments in gambling, including Internet gambling and problem gambling behaviors.
Governing Fortune is an essential guide, offering sound and reliable information on the complex of factors involved in any calculation of the social costs of legalized gambling.
Average customer rating:
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Leisure Travel: Making it a Growth Market...Again!
Stanley C. Plog
Manufacturer: Wiley
ProductGroup: Book
Binding: Hardcover
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Hospitality, Travel & Tourism
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ASIN: 0471529524 |
Book Description
The author, a leading travel industry expert, has spent 25 years compiling data for this book. Beginning with an overview of the leisure travel market, he then presents a psychologically based allocentrism-psychocentrism framework that explains why people do or do not travel, their various types of vacations, expectations and sources of dissatisfaction. Also included are numerous ways in which hotels, tour operators, airlines, travel agencies, car rentals, food services and other businesses can protect themselves during down swings and even prosper.
Book Description
Financial Management for Hospitality Decision Makers is written specifically for those 'decision makers' in the industry who need to be able to decipher accountant 'speak' and reports in order to use this information to its best advantage and achieve maximum profits.
The area of accounting and finance is a vital but often inaccessible part of the hospitality business. However, having the knowledge and the ability to use it properly makes all the difference to the turnover and success of a business. Financial Management for Hospitality Decision Makers is written specifically for those industry executives who need to be able to decipher, appreciate and utilise valuable financial management tools and techniques in order to realise maximum profits.
Highly practical in its scope and approach, this book:
· Outlines the procedure and purpose behind various financial activities - including budgeting, year-end financial statement analysis, double-entry accounting, managing and analysing costs, working capital management, and investment decision making
· Demonstrates how an appropriate analysis of financial reports can drive your business strategy forward from a well-informed base
· Clearly highlights the key financial issues you need to consider in a host of decision making situations
· Includes a range of problems to help readers appraise their understanding of concepts - with solutions provided for lecturers at http://textbooks.elsevier.com.
At all times, the book rigorously applies itself to the specific needs of the hospitality decision-maker, contextualising and explaining financial decision making and control in this light.
Combining a user-friendly structure with frequent international cases, worked examples and sample reports to illuminate the theory, Financial Management for Hospitality Decision Makers is ideal for all students of hospitality, as well as being a vital source of information for practitioners already in the industry.
Practical guide to applying financial management strategies in hospitality decision making
International examples and case studies to put the theory into practice
Demonstrates how relevant management accounting information is to decision making and control in today's dynamic business environment
Book Description
Few forces in contemporary society influence the fortunes of tourism destinations more immediately than sport.
From football fans to kayaking,
Sports Tourism Destinations: issues, opportunities and analysis examines the planning, development and management of sport tourism destinations. With contributions from international experts, this book looks at the dramatic effects sports tourism has on the economy and future of tourism destinations.
Divided into four parts, the book systematically covers:
* Sports tourism destination analysis: applies principles of destination resource analysis to the study of sport tourism destinations
* Destination planning and development: illustrates the mutually beneficial links between sport, tourism and destination planning.
* Destination marketing and management: explores theoretical and applied aspects of sport tourism destination marketing and management
*Sport tourism impacts and environments: identifies and discusses critical issues of sustainable development at sport tourism destinations
Practical case studies in each chapter illustrate and highlight the links between sport tourism theory and practice.
* A unique text in this fast growing area, focussing on the effects of sporting events on the tourism destination economy
* Contributions from international experts
* Each chapter focuses on practical real life examples and case studies to clearly illustrate the links between theory and practice.
Book Description
Long regarded as a classic, The Tourist is an examination of the phenomenon of tourism through a social theory lens that encompasses discussions of authenticity, high and low culture, and the construction of social reality. It brings the concerns of social science to an analysis of travel and sightseeing in the postindustrial age, during which the middle class acquired leisure time for international travel. This edition includes a new foreword by Lucy R. Lippard and a new afterword by the author.
Customer Reviews:
Unqual chapters..........2004-06-03
Tourism is an interesting topic for a structural analysis and this is the goal of MacCannell's analysis, citing Levi-Strauss and Roland Barthes right from the beginning. The introduction of the book fascinated me and kept my going. There the author illustrates a variety of interesting thoughts in relation to Marx, sometimes Walter Benjamin and Levi-Strauss. But in comparison with several of the chapters to come (not all), the philosophical level does not always keep up. Some of them content themselves to describe what the reader already knows - with little philosophical output. An example: the third chapter of the book is about tourism in Paris at the time of 1900. A very good topic. But the author limits himself with the interpretation of a Baedeker's Travel Guide, not looking or mentioning other sources in THE city of tourism as Paris was at that time. A combination with literature for example of the same time - where tourists play an important part - would have been much more lucrative. The same with chapter 5, though chapter 6 about a "Semiotics of Tourism" gets back to the level of the introduction. Well... Theses are the reasons for three stars.
One of the more accessible books on the topic.......2003-06-25
What I liked about MacCannell's book was how easy it was to read- now, granted, I was forced to plow through this in a week, so I didn't get to savor it- but I really felt like I understood far more than I usually do- like the book had enough of substance to say that it wasn't necessary to obscure the ideas with jargon.
It seemed like in many ways this was a rebuttal to Daniel Boorstin's "The Image: A Guide to Pseudo Events in America" , which presents a fairly elitist distinction between traveller and tourist. MacCannell expressely mentions Boorstin's ideas and decries them as being counterproductive- that we'd all like to elevate ourselves above the majority, but are mostly deceiving ourselves that this distinction is true.
Also, some very interesting stuff in here about how a sight is established- how it is marked- the interplay of markers and signs. His work on Staged Authenticity is also quite compelling- the idea of Front, Back, and Reality- spaces where everyone can go, restricted spaces that are still modified knowing outsiders will pass through, and spaces that are authentic.
His examples involving Paris are especially interesting. I'd recommend checking out this AND the Boorstin.
"Travellers seek authentic Hungarian peasant's dinner".......2002-02-12
All around the world, especially in those domains inhabited by readers of Lonely Planet publications, a fine (or sometimes not so fine) distinction is drawn between "tourists" and "travellers". Almost always, "tourists" are "them", while "travellers" are "us". Tourists are somebody you can look down on, from the height of your greater awareness, cultural sensitivity, or superior poverty. In the old days, the term "pilgrim" described not only people who went to places like Mecca, Jerusalem or Rome, but also those on the "road of life". It seems to me that all travellers are tourists and vice-versa. Anthropologists too are just tourists with a more professional attitude, intent on telling others what they have found in their in-depth investigations and placing it in an academic framework. If you want to get to the bottom of this whole topic---with all the various ramifications---then you must read MacCannell's book, an essay in the (OK, somewhat arcane) field of the Anthropology of Tourism. It is not a bedtime reading book, but will stimulate plenty of thought.
The author takes the tourist as a model of modern man. He engages in a very effective piece of structural analysis; more effective in my opinion than any ever created by the Old Master, Claude Levi-Strauss. A reader of THE TOURIST will come away having understood everything, not totally baffled by mountains of jargon. The pre-modern world has not disappeared, it has been turned into zillions of tourist attractions. We, the seekers, pilgrims, or, if you like, the tourists, try to get close to the roots of our civilization, to our own origins, by visiting and looking at packaged versions of the past. Where pre-modern societies still exist to some extent, for example, among the hill tribes of Thailand, tourists make great efforts to visit them and, significantly, try their utmost to ensure that their visits are not "packaged" but "real". The tourist wants to penetrate and share the lives of "others", others who are so distinct from ourselves. Tourist satisfaction may be directly correlated to how "authentic" the experience seems to the visitors. That's why having the authentic Hungarian peasant's dinner is important. Unfortunately, you can't really share that dinner if you are travelling with forty other pilgrims in search of authenticity on a large bus. But advertising, as always, can work wonders! Fake authenticity has become the norm.
MacCannell discusses such serious topics as "commodity and symbol", "cultural productions and work groups" and how these relate to work. In subsequent chapters, entitled "Sightseeing and Social Structure", "The Paris Case: Origins of Alienated Leisure", "Staged Authenticity", "A Semiotic of Attraction", "The Ethnomethodology of Sightseers", and "Structure, Genuine and Spurious", the author covers a wide variety of fascinating subjects in a brilliant book which will definitely succeed in making you view tourism in a different way forever afterwards. The pages are crammed with insights, analysis, good examples and interesting observations. This book is the classic work of the Anthropology of Tourism. If you are starting out in the field or are just interested in thinking about tourism in modern life, this is your book. If you are a tourist along the byways of Amazon.com, you might consider making a stop here. You will not find less than an authentic gem.
Book Description
Highly accessible and applicable, Travel and Entertainment Best Practices provides you with a comprehensive view of T&E procedures with authoritative tips, techniques, and advice from Mary Schaeffer, America’s most accomplished accounts payable expert.
Customer Reviews:
A Very Helpful Book.......2007-02-21
I would like to recomend "Travel and Entertainment Best Practices" By Mary Schaeffer. I found the book to be very interesting and have applied the techinques when it comes to travel and entertainment concerning my business.
Another staple in my go to guides. .......2007-02-20
After getting Controller and CFO's Guide to Accounts Payable, I picked up Travel and Entertainment Best Practices. Again I have gotten what I needed. Using this book as an outline I can safely give sound advise on what and how to handle T&E. My situation is awkward as I have to fill the shoes of a much senior previous employee, I cant tell you valuable it is to have the wisdom of Mary imparted to me.
Travel and Entertainment.......2007-02-19
This book offers excellent tips/advice. Easy to read, you will use this advice over and over again if travel and entertainment are part of your working life.
More best practices from Schaeffer.......2007-02-19
I'm a financial professional from NY. I find that doing the paperwork after a business trip can sometimes be more trouble for me and and the Payable Department than the trip was worth.
Schaeffer's book will help you streamline the T&E process and provide you the information you need to put effective policies and procedures in place.
The information we used from this book helps our company save money on every trip our associates take.
Book Description
Engaging, readable, and authoritative, this book is the most comprehensive source available on the research and techniques involved in casino and gaming operations. It explores the function of casinos and their relationships to hotels, restaurants, resorts, and entertainment facilities. Traces the history of the gaming industry and looks ahead to future areas of expansion. Moves from principles to practices, from overviews to detailed descriptions, all in a chronological context. Provides a new chapter on Internet gaming operations. Updates all references; expands and clarifies all charts and graphs. The ideal reference for travel/gaming industry supervisors and managers, and for anyone interested in casino operations.
Customer Reviews:
I needed this for a class...........2007-05-13
I needed this book for a college class. The college books store was charging a fortune for it. My teacher told us to look on Amazon and it was here and saved me quite a bit of money. Thanks Amazon.
A symplistic presentation of a complex subject........1998-10-25
This book should be considered for a "young readers" level. After completing (1 hour) you will not have any more practical knowledge on this subject than what you could gain by walking through a casino and observing. At $61.00 this book is overpriced by $55.00 when measured against value. If you are serious about this subject try "Casino Operations Management" by Kilby/Fox (best) or "An Introduction To The Casino Entertainment Industry" by Eade.
Books:
- Casino Operations Management
- Check In; Check Out: Managing Hotel Operations (7th Edition)
- Cities and Visitors: Regulating Tourists, Markets and City Space (Studies in Urban and Social Change)
- COBOL and Visual Basic on .NET: A Guide for the Reformed Mainframe Programmer
- Computer Systems: A Programmer's Perspective
- Container Terminals and Automated Transport Systems: Logistics Control Issues and Quantitative Decision Support
- Data Mining: Practical Machine Learning Tools and Techniques, Second Edition (Morgan Kaufmann Series in Data Management Systems)
- Dining Room & Banquet Management, 3E
- Disney War
- ebXML: Concepts and Application
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