Practical Lean Accounting: A Proven System for Measuring and Managing the Lean Enterprise
Average customer rating: 5 out of 5 stars
  • Who' Counting & Practical Lean Accounting: 1+1>2
  • The Best Management Accounting Book in Years
  • Convert your accounting methods
  • Great Tool for the Lean Enterprise
  • Getting the "Dough" to Flow
Practical Lean Accounting: A Proven System for Measuring and Managing the Lean Enterprise
Brian H. Maskell , and Bruce Baggaley
Manufacturer: Productivity Press
ProductGroup: Book
Binding: Paperback

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ASIN: 1563272431

Book Description

Practical Lean Accounting: A Proven System for Measuring and Managing the Lean Enterprise Brian Maskell and Bruce Baggaley

As companies move ahead with the implementation of lean production, financial functions often lag behind. When this happens, not only do they fail to actively support the effort, but they can actually hinder it.

In Practical Lean Accounting: A Proven System for Measuring and Managing the Lean Enterprise, authors Brian Maskell and Bruce Baggaley present a step-by-step method for transforming a manufacturing company's financial functions to support lean manufacturing. This step-by-step method transforms the accounting system to follow the company's pathway through lean implementation covering what needs to be done at each stage to support lean.

A case study runs throughout the text illustrating the lean accounting transformation within the context of the whole lean enterprise. A CD-ROM is included containing detailed forms, charts, and diagrams supporting the transformation to lean accounting.

Practical Lean Accounting is a valuable tool for CFOs, Controllers, accounting staff, and general managers that use key financial information to control their processes and support lean implementation.

Customer Reviews:

5 out of 5 stars Who' Counting & Practical Lean Accounting: 1+1>2.......2007-07-16

"Who's Counting" and "Practical Lean Accounting" are two great books on lean accounting. I wondered some time ago, which one to read and I am glad that I could not decide, so I bought and read them both. They complement each other extremely well and each one conveys the lessons of lean accounting from a different angle.

"Practical Lean Accounting" is a well structured textbook, approaching lean accounting in a systemized way. Starting from straight-forward shop-floor measurements, like the day-by-the-hour report, it gradually immerses the reader into more demanding topics, like value stream costing or lean performance measurement, culminating in the thorough description of the Sales, Operations and Financial Planning (SOFP) process, which is the way, how an entire lean enterprise is planned, controlled and measured. Lean practitioners looking for specific answers to particular questions will find it easy to navigate through the book. People with the luxury of time for reading it cover to cover will also like it, due to the gradual increase in the complexity of the topics and the many references to other chapters.

"Who's Counting" focuses more on the human side of turning the vision of lean accounting into reality. The novel format is the best way to illustrate, how strong the resistance against change will be and from how many corners of the organization it will attack back. Knowing what to do and knowing why is not enough, the issue is not capturing people's brains. The real challenge is conquering their hearts, while tearing down decades worth of wrong beliefs, bad trade-offs and political game-playing. Mike, the hero of the book teaches us through his own mistakes, that patience, tactfulness and respect for people is more helpful, then acting like a bull in a china shop. The reward is the enthusiastic desire of fellows to go his way and take ownership of the new processes. He even manages to turn Fred, a CFO who has to recognize, that most of what he built during his career was wrong, to use the 3 years until his retirement for becoming the most enthusiastic advocate of change!

Both books provide the reader with insight and incite self-reflection about "the way, we do things". There is hardly any chapter without a sacred cow being slaughtered, however this will strike the reader as plain common sense, due to the thorough description of the reasons. Deeply engrained management practices, such as approval routings, full absorption overhead allocation, standard costing or departmental budgeting will seem ridiculous, once the reader starts to open the eyes to see their fundamentally wrong assumptions.

These books will make You hate many of Your current processes!

5 out of 5 stars The Best Management Accounting Book in Years.......2006-11-08

"Practical Lean Accounting" is the best management accounting book I've read in 20 years - maybe more. Well written and illustrated with plenty of examples and diagrams, it adds new tools to management accounting and restores the relevance of some older ones. As such I recommend it to all management accountants and students - whether or not you are involved in lean accounting itself.

The aim of the book is to "produce a roadmap for finance managers in companies seeking to transition their organisations into lean enterprises". Lean accounting is a new approach to managing a business and, as management accountants, we have a duty to be there. As the authors say "it's never too early to start dismantling the company's transaction driven control systems. They represent huge amounts of waste and cost to the organisation !".

Specifically, lean management seeks to radically restructure the organisation into Value Streams (rather than functional departments), and this requires new management accounting tools including Value Stream performance measures, Box Scores, new methods of planning and budgeting, target costing and a whole host of other tools. The book explores all these tools in detail. The introduction of "lean" tools also allows significant reduction in transactions in the company's accounting processes, including the elimination of full-absorption costing.

Lean accounting is, therefore, designed to replace "traditional" accounting techniques which encourage inefficient practices such as building inventory, and often lead to poor management decisions (using Standard costs). Traditional measures are also too complicated for operational employees to understand easily and are often too late to be useful in shopfloor decision making. Lean accounting, by contrast, is very much focused on simple visual shopfloor measures for instant decision making, coupled with management accounting tools for longer term planning.

"Practical Lean Accounting" provides a good overview of the lean management process, and excellent linkage to management accounting activities. Highly recommended.

5 out of 5 stars Convert your accounting methods.......2006-03-09

Best book on how to get your accoutning function to look at, use and make use of lean costing which really makes your lean projects work.

5 out of 5 stars Great Tool for the Lean Enterprise.......2004-04-18

This book is right on target for the emerging practice of Lean accounting. It gets into the brass tacks of what you really need to do to report results that really mean something to the folks that can take action to improve the business. The entire concept of Value Stream Costing makes so much sense it's a wonder we haven't been using it for decades.
We have asked manufacturing to change, change, change in order to improve results and compete in this global market yet we have ignored the need to provide the necessary support from the accounting area. This book shows, step by step, how accounting must partner with manufacturing as well as engineering to provide actionable information in a timely manner. The old conventions of standard costing and variance analysis lead to poor decisions and this book will explain why.
A must read if you are serious about Lean manufacturing!

5 out of 5 stars Getting the "Dough" to Flow.......2004-03-01

Based on the tenets of lean thinking, Mr. Maskell & Mr Baggaley present a powerful & practical implementation methodology that is applicable to lean accounting and all lean business practices. By integrating lean accounting with the transition to lean systems thinking, organizations now have the measurement and analysis tools to make robust business decisions at any level.
The Crafts Business Answer Book & Resource Guide: Answers to Hundreds of Troublesome Questions About Starting, Marketing, and Managing a Homebased Business Efficiently, Legally, and Profitably
Average customer rating: 3.5 out of 5 stars
  • Duplicate information
  • outdated and not so helpful
  • great for the truly green
The Crafts Business Answer Book & Resource Guide: Answers to Hundreds of Troublesome Questions About Starting, Marketing, and Managing a Homebased Business Efficiently, Legally, and Profitably
Barbara Brabec
Manufacturer: M. Evans and Company, Inc.
ProductGroup: Book
Binding: Paperback

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ASIN: 0871318334

Book Description

Topics include startup, managing, and marketing of a homebased crafts business.

Customer Reviews:

4 out of 5 stars Duplicate information.......2007-08-27

This is a very good resource. It is easy to understand and use. However, don't make the mistake of also purchasing "The Craft Business Answer Book", by the same author. The description makes it sound like the book contains different information, but it doesn't. The covers are different, but the books are basically the same.

2 out of 5 stars outdated and not so helpful.......2007-07-09

i found this book to be dry and not helpful for my home craft business purposes. It is now very much out of date also.

5 out of 5 stars great for the truly green.......2000-02-28

I have not been in the crafts business long, and I must say I found this book far more informative than others offered online. Highly recommended for newcomers like myself.
Creating, Implementing, & Managing Effective Training & Development: State-of-the-Art Lessons for Practice
Average customer rating: 5 out of 5 stars
  • Great book merging theory and practice
Creating, Implementing, & Managing Effective Training & Development: State-of-the-Art Lessons for Practice

Manufacturer: Pfeiffer
ProductGroup: Book
Binding: Hardcover

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ASIN: 0787953962

Book Description

Put the most advanced training practices available today to work for your organization. In this guidebook, a number of researchers and practitioners combine the often unshared breakthroughs from a number of training disciplines into a single set of principles and guidelines that you can use to implement and maintain a state-of-the-art training program. Learn the best practices and most current developments in strategic planning and needs assessment, training design and media selection, training delivery, transfer of training and training evaluation, long-term maintenance of leading programs within organizations, and more!

Customer Reviews:

5 out of 5 stars Great book merging theory and practice.......2004-08-17

This book compiles that latest in Training & Development theories with some very practical applications. It's a good book for academicians and practitioners as well.
Structured Finance and Insurance: The ART of Managing Capital and Risk (Wiley Finance)
Average customer rating: 5 out of 5 stars
  • great expertise knowledge
Structured Finance and Insurance: The ART of Managing Capital and Risk (Wiley Finance)
Christopher L. Culp
Manufacturer: Wiley
ProductGroup: Book
Binding: Hardcover

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ASIN: 0471706310

Book Description

Praise for Structured Finance & Insurance

"More and more each year, the modern corporation must decide what risks to keep and what risks to shed to remain competitive and to maximize its value for the capital employed. Culp explains the theory and practice of risk transfer through either balance sheet mechanism such as structured finance, derivative transactions, or insurance. Equity is expensive and risk transfer is expensive. As understanding grows, and, as a result, costs continue to fall, ART will continue to replace equity as the means to cushion knowable risks. This book enhances our understanding of ART."
—Myron S. Scholes, Frank E. Buck Professor of Finance, Emeritus, Graduate School of Business, Stanford University

"A must-read for everyone offering structured finance as a business, and arguably even more valuable to any one expected to pay for such service."
—Norbert Johanning, Managing Director, DaimlerChrysler Financial Services

"Culp's latest book provides a comprehensive account of the most important financing and risk management innovations in both insurance and capital markets. And it does so by fitting these innovative solutions and products into a single, unified theory of financial markets that integrates the once largely separate disciplines of insurance and risk management with the current theory and practice of corporate finance."
—Don Chew, Editor, Journal of Applied Corporate Finance (a Morgan Stanley publication)

"This exciting book is a comprehensive read on alternative insurance solutions available to corporations. It focuses on the real benefits, economical and practical, of alternatives such as captives, rent-a-captive, and mutuals. An excellent introduction to the very complex field of alternative risk transfer (ART)."
—Paul Wöhrmann, PhD, Head of the Center of Excellence ART and member of theExecutive Management of Global Corporate in Europe, Zurich Financial Services

"Structured Finance and Insurance transcends Silos to reach the Enterprise Mountaintop. Culp superbly details integrated, captive, multiple triggers and capital market products, and provides the architectural blueprints for enterprise risk innovation."
—Paul Wagner, Director, Risk Management, AGL Resources Inc.

Customer Reviews:

5 out of 5 stars great expertise knowledge.......2007-10-23

This book provides a great details and knowledges about structured finance. If you are interested in the overall depth understanding about this area, this book is a good buy.
Throwing the Elephant: Zen and the Art of Managing Up
Average customer rating: 3.5 out of 5 stars
  • STILL HAVE NOT RECEIVED the book
  • Working for Peanuts is all very fine!
  • Zen References A Bit Tiring
  • A book about nothing
  • My elephant likes to rage and stomp me!
Throwing the Elephant: Zen and the Art of Managing Up
Stanley Bing
Manufacturer: Collins
ProductGroup: Book
Binding: Paperback

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ASIN: 0060934220
Release Date: 2003-06-03

Amazon.com

Stanley Bing's Throwing the Elephant, subtitled Zen and the Art of Managing Up, is a wise and hilarious--mostly hilarious--antidote to the extensive library of works by grim, clenched-fisted business gurus. Bing posits that power strategies cannot be "managed through rational means." Real success--corporate-niche enlightenment--comes only by embracing religion, specifically Zen Buddhism. This enables one to take "an object of enormous weight and size" (i.e. the elephantine boss) and "mold it ... like a ball of Silly Putty." In truth, he continues, senior management is "the silliest putty of them all." Bing doles out his thoughts in dozens of pithy chapters ("Playing Golf with the Elephant," "Getting Drunk with the Elephant"). He also includes many visual aids (some of which nearly make sense) and adds a sprinkling of the wisdom of others--from Martha Stewart and Jimmy Hoffa to the rock band the Doors--to make his wickedly entertaining points. --H. O'Billovitch

Book Description

A funny, transcendently simple, ultra–enlightening and very Zen guide in the model of What Would Machiavelli Do? that helps you to manipulate and control the large, grey behemoths that run the world, otherwise known as your boss.

This book guarantees personal enlightenment while providing literally dozens of helpful specific exercises and solutions to the most common problems of professional life, all in a compact, attractive package that will strain neither budget, mind nor briefcase. No one who works for anyone else should be able to live without it.

Following a brief grounding in the philosophy and practice of Business Buddhism, we are plunged into a series of pithy instructive chapters designed to walk the untutored, desperate employee through a step–by–step program that will result in total control over the elephant boss.

A comprehensive course walks even the most simple–minded through basic skills one needs to provide the simple elephant handling that makes everyday life possible, including but not limited to the primary task of following along after the elephant with a little broom and dustpan.

Download Description

Sit down. Breathe deep. This is the last business book you will ever need. For in these pages, Stanley Bing solves the ultimate problem of your working life: How to manage the boss. The technique is simple . . . as simple as throwing an elephant. All it takes is the proper state of mind, a step-by-step plan, and a great leap of faith. This humble guide provides all these and more. It is Zen that enables one to take an object of enormous weight and size and mold it in one's grasp like a ball of Silly Putty. For senior management, in truth, is the silliest putty of them all.

This comprehensive course walks budding business bodhisattvas through basic skills needed to provide the simple elephant handling that makes everyday life possible, including but not limited to the primary task of following along after the elephant with a little broom and dustpan. Serious students will then move to intermediate steps, from Polishing the Elephant's Tusks to Hiding from the Elephant When It Has Been Drinking and Feels Quite Nasty. Beyond this level lies the land of the practiced Zen masters, culminating in the ability to leverage and then throw the now-weightless elephant--and even play catch with it at corporate retreats. If What Would Machiavelli Would Do? was the meanest business book since the Renaissance, Throwing the Elephant provides the yang to that yin. Because sometimes you've got to be selfless, compassionate, and completely empty to get the job done.

Customer Reviews:

1 out of 5 stars STILL HAVE NOT RECEIVED the book.......2007-07-09

Please assist me as I still have not received this book and this is the second time I have placed the order and the money has been debited from my account.

4 out of 5 stars Working for Peanuts is all very fine!.......2005-10-21

No really, I mean it.

Or anyway, it will be, once you calm yourself, little aphid, and penetrate to the heart of "Throwing the Elephant", Zen Master Stanley Bing's exegesis on the sublime art of applying the infinite wisdom of Siddhartha himself to the sinews, guts, entrails and viscera of the business jungle, and mastering the King of the Beasts himself.

No, silly, not the Lion. The Elephant.

You don't know about the Elephant in the room? Sure you do.

Let's step back a moment: let's meditate. Calm. Relax. Get in touch with the great infinite blackness of stars and even more stars wheeling and dancing and colliding above us and about us, and what the Hell, after a few vodka gimlets down at Dorsia, maybe even *through* us.

Did you know see that star overhead? See how it twinkles? Now imagine: the light from that star has taken thousands, perhaps millions of light-years to travel from Constellation Seti Prime, which means that by the time we see it twinkle, the star itself may very well have exploded. Or subsided into the stellar senesence of a red dwarf. That is to say, that star you're wishing upon may already be long dead.

Kinda puts the McGillicuddy Account in perspective, huh?

I could end this review with that, but I'll proceed a bit further: sit beneath the bodhi tree with Zen Master Bing. He'll teach you about the Elephant. He'll teach you about the Great Nothingness which flows around and through you. He'll teach you, as Sidhartha taught him, that desire is suffering, that there is only the dharma, and at its heart, Duty.

Duty? Why yes: to serve and keep and feed and groom and care for the Elephant. To not annoy it. To console it when it is sad, and galumph about with it (beware the feet!) when it is joyous. To sweep up its poop, and to clean off its poopy hindquarters. To leash it, to ride it, and ultimately, to throw it.

But let's talk, quickly, about the Elephant. All offices have one, perhaps a few. The Elephant has its pen in one of the corners of the executive suite: good digs, maybe even a working fireplace up here on the 37th floor, possibly a wet bar, maybe even an in-house masseuse.

Can you smell the sweet rotten reek of straw and sweat and blood and tears and dung? Yep, the Elephant. It will sally forth, to trumpet and do other bellicose things in the jungle: the lowly creatures in its vicinity (hint: you) will keep their heads down, fall silent, try not to make sudden moves or loud noises.

The Elephant will make you fear for your career, your home, your wife, your small children, your very life. It will make you work over the weekend, or cut short the long-planned trip to Bermuda. It will force you to work long hours and give lots of face time.

Ah, yes: now there is recognition. The Elephant.

So with that, then, this quick little primer---Bing the Bhodissatva practically puts the KO in Koan---will teach you how to abide, control, and ultimately master this fell beast, without being stamped to jelly. And it's a tasty little read, that goes down like cucumber paste. How cool is that?

As the Buddha himself once said, as he sat beneath his bhodi tree: Very.

JSG

3 out of 5 stars Zen References A Bit Tiring.......2005-03-24

I'm a big fan of Bing's column in Fortune, but I was a bit disappointed by this book. He offers his usual ironic insights on upper management -- but I found the entire zen-buddha framework somewhat forced and tiring. If you know a lot about "zen" philosophy, I'm sure you'll be able to appreciate more of the subtleties than I could. However, I mostly found myself reading quickly through the zen quotes and references, eager to get on to the more meaty actual business stories and anecdotes. Maybe it just wasn't the book for me. I look forward to some of Bing's other works, instead.

2 out of 5 stars A book about nothing.......2004-05-06

It must have been fun to write this book. It is much better than Mr Bing's What Would Machiavelli Do? There is more humor than knowledge in this one. Even if you are a Bing fan, I would suggest you borrow it from the library.

5 out of 5 stars My elephant likes to rage and stomp me!.......2004-04-29

This is going down as one of my all-time favorite books. I also highly recommend the excellent book on tape version which is read by the very amusing Simon Jones.

My employer is a self-made multimillionaire who is a elephant in the truest meaning of the what this book discusses. He will scream and spit in your face while firing off threats of how he wants to kill you if he feels pushed to far. But the man is at his worst (or finest) when he calmly and collectedly confronts someone in his lair and with smirks and onesided logic breaks them down. I have yet to learn to properly handle my elephant and so he repeatedly stomps me as he trumpets his rage. The beast is the master of browbeating.

Ironically (At this very moment of my typing this) he has summoned me to his upstairs office for most likely another stomping. This man/elephant has gone decades without someone effectively standing up to him and saying ***&&!!! this is where you get off the bus!! As the old saying goes "absolute power corrupts."

I just got back from my meeting with him. I have been granted a reprieve and will supposedly get much better treatment. But is he really trying to "rehabilitate me" or simply fattening me up for the kill later on? A part of me yearns for the axe and freedom. But I have invested so much work into what I have with him and the company.

I think he wants to turn me into an elephant "mini-me." He is in my view a generally good & brilliant human being (amazingly) but with a bad side at times the size of the Grand Canyon. The strange thing about my pachyderm is that he wishes to live forever and never have to be laid to rest in an elephant graveyard. To this end he will be frozen at death in the hope of being brought back to stomp and trumpet among the humans and elephants of the future. I hope the denizens of that time will know what they are bargaining for by bringing him back! But perhaps they will teach him the lessons he has not gotten in this segment of his life.

I have a fantasy about winning the lottery and becoming his business partner. My dreams of putting him in his place are much stronger than simply being able to go out and buy anything I want, traveling the world or even making love to beautiful women!

Best wishes to all potential elephant wranglers out there!

You will need it.
Art of Managing People
Average customer rating: 4 out of 5 stars
  • Too much like a pre-education college class
  • Easy To Follow Concepts
  • How to Be a More Effective Person and to Live a Better Life
  • a juvenile piece of tripe
  • Shelf Help
Art of Managing People
Tony Alessandra
Manufacturer: Free Press
ProductGroup: Book
Binding: Paperback

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ASIN: 0671628259

Book Description

When a manager establishes a friendly yet productive working atmosphere, the benefits to the whole organization are substantial. The Art of Managing People provides practical strategies, guidelines and techniques for

* Developing the interpersonal skills necessary to improve relations with employees

* Understanding the differences between people, and behaving accordingly

* Assessing, and then improving, current working situations

* Creating trust between managers and employees.

Person-to-person skills are the key to developing an effective team of satisfied, energetic workers. Letting your workers express their own personalities and maximize their potentials will

* Reduce stress within the work force,

* Create a positive spirit throughout the company, and

* Increase the organization's productivity and profitability.

Customer Reviews:

2 out of 5 stars Too much like a pre-education college class.......2007-06-11

This book talks about interpersonal skills and personality styles in a textbook-like format. The content is the same as pre-education college classes. The book goes on and on about learning styles. The information is valuable if you are a complete donkey of a person (which some managers really are) and don't have a clue about how to relate to people. Yes, this book will be valuable to those who REALLY need it, but I say that if you are of average or above-average intelligence, have taken college psychology or pre-education/early childhood classes, and/or have had sales experience in your career, this book will be a big waste of time for you because you've already learned how to handle people.

4 out of 5 stars Easy To Follow Concepts.......2007-06-10

The book features a few easy to follow classifications and concepts, and I especially like the positive messages for management. It is a quick read, perhaps sometimes a bit simplistic, but several valuable messages. For a little more in-depth approach tempered with some tougher management approaches, I would follow this up with Warriors, Workers, Whiners, & Weasels: Understanding and Using The Four Personality Types To Your Advantage

5 out of 5 stars How to Be a More Effective Person and to Live a Better Life.......2006-05-23

For years I used to treat people in more or less a consistent way in my interpersonal interactions or in managing projects. After first reading this book about four years ago, this approach changed and I have now a much greater awareness of different personalities and how people are most comfortable. As a result I know I have become a better and more effective person in the work environment and also with with my family.

What is fairly unique about this book and what I like most is that it is simple, yet powerful. For example, just by looking at two measures, responsiveness (in the emotional sense) and assertiveness, one can figure out a lot about how to deal with and get the most out of people. Other interesting areas cover how different people learn and make decisions and how diverse personality types can work together to solve problems. Overall, there is a lot of very useful and effective advice in here.

To the authors - thank you for your great work! This has definitely made a very positive difference in my life.

1 out of 5 stars a juvenile piece of tripe.......2003-10-16

This book is appropriate for grade-schoolers learning to work in groups/teams. The text offers little in terms of strategies, methods or techniques for managing people and instead focuses on identifying personality traits and working with personal space. A disappointment in all regards (It's also a very boring read).

4 out of 5 stars Shelf Help.......2002-03-31

I purchased this book because in my job I encounter various personalities every day. Some of these personalities are something else and make work difficult for everyone. I wanted some ideas on what to do and how to help everyone involved with these difficult people. This book has offered some good ideas that I am willing to put into practice...who know where it could lead.
Ongoing Crisis Communication: Planning, Managing, and Responding (SAGE Series in Public Relations)
Average customer rating: 5 out of 5 stars
  • An important college-level guide
  • The best guide to crisis management
Ongoing Crisis Communication: Planning, Managing, and Responding (SAGE Series in Public Relations)
W. Timothy Coombs
Manufacturer: Sage Publications, Inc
ProductGroup: Book
Binding: Paperback

CommunicationsCommunications | Skills | Business & Investing | Subjects | Books
GeneralGeneral | Business & Investing | Subjects | Books
LeadershipLeadership | Management & Leadership | Business & Investing | Subjects | Books
Public RelationsPublic Relations | Marketing & Sales | Business & Investing | Subjects | Books
GeneralGeneral | Politics | Nonfiction | Subjects | Books
LeadershipLeadership | Politics | Nonfiction | Subjects | Books
CommunicationCommunication | Words & Language | Reference | Subjects | Books
SpeechSpeech | Words & Language | Reference | Subjects | Books
GeneralGeneral | Medicine | Subjects | Books
GeneralGeneral | Arts & Photography | Subjects | Books
All TitlesAll Titles | Qualifying Textbooks - Fall 2007 | Stores | Books
Arts & PhotographyArts & Photography | Qualifying Textbooks - Fall 2007 | Stores | Books
Business & InvestingBusiness & Investing | Qualifying Textbooks - Fall 2007 | Stores | Books
MedicineMedicine | Qualifying Textbooks - Fall 2007 | Stores | Books
NonfictionNonfiction | Qualifying Textbooks - Fall 2007 | Stores | Books
ReferenceReference | Qualifying Textbooks - Fall 2007 | Stores | Books
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  3. Effective Crisis Communication: Moving From Crisis to Opportunity Effective Crisis Communication: Moving From Crisis to Opportunity
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  5. Risk Issues and Crisis Management: A Casebook of Best Practice (PR in Practice) Risk Issues and Crisis Management: A Casebook of Best Practice (PR in Practice)

ASIN: 0761913203
Release Date: 1999-08-03

Book Description

Crisis occur every day: an airplane crashes into a mountain, a corporation lays off thousands of workers, an oil spill threatens an ecosystem. Such crisis can be devastating, resulting in tragic and sometimes fatal outcomes for individuals, organizations, the organizations’ stakeholders, and even entire industries.

Author W. Timothy Coombs explains how crisis management can prevent or reduce the threats of a crisis, providing guidelines for how best to act and react in an emergency situation. Drawing on firsthand experience in crisis management, Coombs provides detailed explanations about preparing for crises, detecting crisis, and preventing crisis. Each aspect of the crisis is discussed from pre-crisis stage to evaluation of crisis management efforts and post-crisis actions--with the ultimate goal of saving lives, reputations, and financial resources.

A truly integrative and comprehensive text, Ongoing Crisis Communication is a crucial resource for those interested in practicing, researching, or teaching crisis management.

Customer Reviews:

5 out of 5 stars An important college-level guide .......2007-09-02

This new second edition of a classic updates crisis examples and case studies but retains its multi-disciplinary coverage to provide an integrated approach to crisis communication and the entire management process. The author uses three stages - precrisis, crisis, and postcrisis - to example how crisis management can prevent or reduce threats, offering practical guidelines suitable for emergency applications. An important college-level guide for both undergrad and graduate courses in public relations, management, or crisis communications.

5 out of 5 stars The best guide to crisis management.......2001-02-24

As both a student and professional of crisis management and communication, I have read countless articles and books on the topic. After a while, they all start to sound alike, and you can begin to wonder whether there's really anything new and insightful out there.

This book is it.

The author compiles research from a vast number of fields, as well as adding some of his own analysis resulting from a distinguished professional and academic career. The final product is the best "holistic" guide to crisis management I've ever read. Although it is a slim volume, it took me a couple of weeks to read, take notes, and reflect on the contents--it's that densely packed with ideas and information.

I personally found that it re-sparked my excitement and enthusiasm for this complex, challenging field.
The Crafts Business Answer Book: Starting, Managing, and Marketing a Homebased Arts, Crafts, or Design Business
Average customer rating: 4.5 out of 5 stars
  • Duplicate Information
  • very informative
  • An excellent reference with many new pointers.
The Crafts Business Answer Book: Starting, Managing, and Marketing a Homebased Arts, Crafts, or Design Business
Barbara Brabec
Manufacturer: M. Evans and Company, Inc.
ProductGroup: Book
Binding: Paperback

GeneralGeneral | Business & Investing | Subjects | Books
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ASIN: 1590771087

Book Description

Completely revised and updated, The Crafts Business Answer Book is an essential resource for anyone looking to start a homebased art or crafts business or perfect an existing one. Crafts business expert Barbara Brabec provides the answers to every question a creative person might have about the business side of crafting-from pricing and advertising, to understanding tax and labor laws, to protecting original work with copyrights and trademarks.

Customer Reviews:

4 out of 5 stars Duplicate Information.......2007-08-27

This is a very good resource. It is easy to use and read. However, do not also purchase "The Craft Business Answer Book and Resource Guide" by the same author. The cover is different, and the description makes it sound as though it contains different information, but it is basically the same book.

4 out of 5 stars very informative.......2006-12-08

This book provided a lot of good information on many topics related to the craft business. Although it's set up like a reference and you're supposed to look up the entries that you need, I read it straight through and found the information to be great. One thing that someone considering reading this book should know is that she seems to emphasize wholesaling and mail-order business mostly. It does cover many other ways of doing business, but not as in-depth.

5 out of 5 stars An excellent reference with many new pointers........2006-10-16

The first edition of The Crafts Business Answer Book: Starting, Marketing, and Managing a Homebased Art, Crafts or Design Business received much acclaim, and its updated, revised edition here continues to provide crafty workers an invaluable key to business success. An A-Z reference format makes it easy to look up key concepts, while over 150 web links and feature articles accompany boxed quick tips for success. An excellent reference with many new pointers.

Diane C. Donovan
California Bookwatch
The Art of Framing: Managing the Language of Leadership (Jossey-Bass Business and Management Series)
Average customer rating: 1 out of 5 stars
  • Amazon.com has far better books
  • Dry
The Art of Framing: Managing the Language of Leadership (Jossey-Bass Business and Management Series)
Gail T. Fairhurst , and Robert A. Sarr
Manufacturer: Jossey-Bass
ProductGroup: Book
Binding: Paperback

GeneralGeneral | Organizational Behavior | Business & Investing | Subjects | Books
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ASIN: 0787901814

Book Description

Learn the language of persuasion

How does a leader get others to see things the way he or she sees them? These authors assert that one of the most powerful ways is through the precise use of language. Looking beyond the world of business to politics, entertainment, sports, and education, The Art of Framing presents dozens of real-life examples to illustrate how leaders gain support for their vision and inspire prompt action in their constituents by skillfully using language to frame events, ideas and goals at every opportunity. Using these proven technique, you can enjoy the same results.

Customer Reviews:

1 out of 5 stars Amazon.com has far better books.......1999-08-25

Having already done extensive reading on charismatic leadership and the unique role of language in this ambiguous process, I was disappointed with this particular endeavor. It was too basic and shallow to be of any practical guidance. Certainly effective leadership depends on much more than the creative use of metaphor, analogy, and the like. I strongly suggest other books that take the idea of language and leadership much farther than this work, and with a much more academic, thorough and compelling approach, including Jay Conger's work on charismatic leadership (The Charismatic Leader: Behind the Mystique of Exceptional Leadership, Jay A. Conger, Jossey-Bass Publishers, 1989)

1 out of 5 stars Dry.......1998-10-31

This book was pretty dry with nothing really vivid to pull me into it. The conversations were hard to follow because they were out of context.
Ethics in School Librarianship: A Reader (Managing the 21st Century Library Media Center)
Average customer rating: Not rated
    Ethics in School Librarianship: A Reader (Managing the 21st Century Library Media Center)

    Manufacturer: Linworth Publishing
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    ASIN: 1586830848

    Book Description

    Reading about ethics is no walk in the park. The issues are thorny, and they can cause discomfort. Some of the topics discussed and the positions taken by the various authors may raise your blood pressure. The issues are, however, essential to the profession and thoughtful reading and discussion are essential to the discipline.

    Typical uses for this work will be class discussion among students of school libraries and school administration. The individual chapters can be taken as independent readings, or the discussion questions may form the basis for class discussion or individual research papers. Practicing professionals may want to read the entire book for a book study group, or to simulate policy-making discussions on the ethical practices of the profession.

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