Book Description
In
Customer Experience Management, renowned consultant and marketing thinker Bernd Schmitt follows up on his groundbreaking book Experiential Marketing by introducing a new and visionary approach to marketing called customer experience management (CEM). In this book, Schmitt demonstrates how to put his CEM framework to work in any organization to spur growth, increase revenues, and transform the image of your company and its brands. From retail buying to telephone orders, from marketing communications to online shopping, every customer touch-point offers companies an opportunity to maximize the customer experience and establish a bond that will never be broken.
Customer Experience Management introduces the five-step CEM process, a comprehensive tool for connecting with customers at every touch-point. This revolutionary marketing guide provides cases of successful CEM implementations in a wide variety of consumer and B2B industries, including pharmaceuticals, electronics, beauty and cosmetics, telecommunications, beverages, financial services, and even the nonprofit sector.
A must-read for senior executives, marketing managers, and anyone who wants to drive growth, increase income, and spur organizational change,
Customer Experience Management demonstrates the power of collecting truly relevant customer information, developing and implementing winning strategies, and measuring their results.
Customer Reviews:
Not what I expected.......2007-02-07
I was hoping for a useful framework. What I got was more about the author's consulting experiences and an academic approach to the framework vs. something practical.
Was great but not extraordinary!!!.......2006-05-19
I think it`s an eye-opener for many people like me that are starting in the marketing area. But I think in some parts there were too many concepts that I lost so many of the ideas of the book.
I recommend it but I'm looking for another approach of CEM so I can apply it more proffesionally.
What a disappointing jumble of jargon!.......2005-12-17
For those individuals who have not been previously exposed to the concept of Customer Experience Management as an alternative to Customer Relations Management, this book might be an amazing eye opener. But that would be strictly because of the exposure to a new idea, as it's certainly not the convulted style of writing which can result in even the most intelligent people scratching their heads.
I purchased this book in order to get very down to earth methods to begin applying the concept to the company I work for. What I found, instead, was a list a mile long of jargon that all began to run together and sound the same. "Experiential platform", "brand experience", "experiental value promise", experiential positioning"... soon enough my mind was preoccupied with trying to remember which was which, rather than being able to absorb the essence of what the author was trying to say. And the crazy thing is that each of those phrases I just mentioned are supposedly the very concrete, measureable phases behind his take on the CEM approach! Getting tangled in the minutia of catch phrases did nothing to help me move forward into CEM.
I've come away from the book disappointed I didn't learn anything of real value, but even more disappointed that I spent the money on the book. Don't bother!
Obvious concepts with no added depth.......2005-08-05
I had a hard time putting the book down. I kept reading hoping the book would reveal some item beyond the obvious. Schmitt spends 200 pages explaining that customer experience should be at the forefront when launching a new product or designing a marketing campaign. I dare say Schmitt would be hard pressed to find a CEO that doesn't taut the value of good customer experience or the importance of retaining customers.
Where Schmitt falls drastically short is tying customer experience activities to financial decisions companies make every day. This is perhaps the largest challenge those of us in customer retention or customer marketing face every day. It is great to ascertain that companies should improve customer support to provide a better customer experience to retain more customers. However, how does a manager position a $200,000 call center upgrade vs. a $200,000 product enhancement? According to Schmitt both are valuable in the Customer Experience framework. With limited lip service to "regression modeling" and "customer surveys" there is no valuable guidance to help a customer experience focused manager position their projects against other expenditures within a company.
Schmitt could take a few pages out of Jim Collins' work to better tie customer experience initiatives to corporate financial success.
Packed With Knowledge!.......2004-06-07
The revolutionary approach that Bernd H. Schmitt is advocating here wouldn't sound so radical to anyone who has ever been in therapy: be aware, see things from other people's point of view, address their concerns. If you've been in $150 an hour territory, this isn't radical, but in the suites of marketing, the author contends, it is brand new. The book is an interesting follow up to the author's earlier seminal work on the broader theory of customer experience. Entitled Experiential Marketing, that work made the case for a customer-experience focus. This book is more of a practical how-to, professorially organized into a neat near-outline format. Here, Schmitt makes the case for dissecting, designing and then improving, the customer's experience with your product. We recommend this book of marketing therapy to anyone selling a product or service - and it is lots less expensive than putting your consumers on the couch.
Average customer rating:
- A good followup to "Life After Life"
- Excellent
- I was expecting more, do I have to have an NDE?
- Good Book
- My Fav. NDE Books - I've Been There Too
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The Light Beyond
Raymond Moody
Manufacturer: Bantam
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Life After Life: The Investigation of a Phenomenon--Survival of Bodily Death
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Reunions: Visionary Encounters With Departed Loved Ones
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Closer to the Light
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On Life After Death
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Saved by the Light
ASIN: 0553278134
Release Date: 1989-08-01 |
Book Description
It has been a decade since the publication of Dr. Moody's landmark bestseller, Life After Life, and since he coined the term "near-death experience", or NDE. Today, Dr. Moody has studied more than a thousand new case histories of adults and children who have clinically reached the point of death and survived, and extraordinary new research has revealed more patterns of NDEs. Now, for the first time, Dr. Moody presents this wealth of new information to the general public information that uncovers secrets and opens the doors to a powerful message of love from the frontier between life and death. Inside you will discover:
How recent findings in medicine, psychiatry, and sociology bring us closer than ever to unraveling mankind's greatest mystery: What happens to us after we die?
Startling, newly confirmed phenomena such as:
The experience of meeting one's loved ones in the afterlife and the ability to "tap into" knowledge of any sort.
What the moving near-death experiences of children can teach us.
Why NDEs inspire permanent change, greater appreciation of life, more concern for others, increased belief in an afterlife, and decreased fear of death.
Why medical professionals are considering initiating aggressive scientific research into near-death experiences... and much more.
Dr. Moody offers both answers and peace of mind to those who wonder about death and provides another groundbreaking volume in his ongoing study of life, death, and "beyond."
Customer Reviews:
A good followup to "Life After Life".......2006-11-11
This book was written after Moody's "Life After Life," and is basically the same. And, like its predecessor, it is well-written and readable. The material is again fascinating, I recommend it, along with "Life after Life"--about which I wrote this: a warm and readable book about a fascinating subject: What happens at death, or near death? It is written by a world renowned and respected scholar and medical doctor. And, in spite of the fact that I am a Christian, with conservative beliefs, and even though I maintain my faith carefully focused on God, I do nevertheless give the accounts in this book some credence (along with its companion, written subsequently, "Life Beyond Death"). I invite you to read it and see why.
Excellent.......2005-12-19
This book is very objective, taking consideration of other peoples views, and disects near death experiences. It also focuses on various studies conducted on the subject of death. I'd highly recommend it.
I was expecting more, do I have to have an NDE?.......2004-02-09
The Light Beyond is a wonderful book, but so many people just focus on their own lessons they learned, which makes for an interesting story, but I am always looking for more - how does this apply to me? Do I have to have an NDE myself? I liked Tiffany Snow's book better, just one chapter about her great NDE, but the rest of it shows how anyone can open up, if they learn how. I'm not saying The Light Beyond is a bad book, really, but I guess I was just expecting more.
Good Book.......2004-02-04
I like this book - a great selection of information and experiences. This guy has been in the front lines for a long time. Other books worth the read - Tiffany Snow, and Betty Eadie. And Nathan Judd's new book, if you can find it. I'm a doctor. NDEs are real!
My Fav. NDE Books - I've Been There Too.......2004-01-01
One day in 1995 I died, and had a NDE. Ever since then, I've been reading everything I can on the subject. According to most stories I've read, I had an unusual one, not going down a tunnel, but experiencing many interesting phenomena all the same. It seems to me that there are some NDE books and magazine articles that are just hype, and published just to give recognition. I have found, through my many years and multitudes of books on the subject, that there is an underlining truth and spirit that pervades the true experiences. So, I have compiled a list of my best reads for NDE books - ones that I consider genuine and adding validating light to the personal NDE experience. I have left out compilations, these are personal narratives. I hope you enjoy them too.
Embraced by the Light ------by Betty J. Eadie
Psychic Gifts ---------by Tiffany Snow
Saved by the Light --------by Dannion Brinkley
4 Days in Eternity ---------by Wayne F.A. Marentette
After the Light -------------by Kimberly Clark Sharp
Book Description
On September 17,1975,after being electrocuted by a bolt of lightning,Dannion Brinkley died. When he revived twenty-eight minutes later in a morgue, he had the story of a lifetime to tell- a profoundly moving account of what happened to him during his near-death experience.
It is a tale of a dark tunnel, a crystal city, and a "cathedral of knowledge" where thirteen angels shared with him 117 revelations about the future-95 of which have already come true. Even he now possessed the ability to read minds, no one believed his story of the spiritual transformation that changed his life- except others who had died and come back.A second near-death experience reunited him with with his angelic instructors.This time,they revealed that he was to use his new psychic gifts to help the dying.Since then, he has dedicated his life to working with the sick and elderly, and sharing his fantastic story with people everywhere.
Dramatic and inspiring,Saved By the Light is an exciting look at the fascinating mysteries of life and death.
Customer Reviews:
best book i've ever read.......2007-04-20
On September 17, 1978, Dannion Brinkley was electrocuted through his telephone while talking to his friend Tom and was instantly dead. 28 minutes later he was revived in the morgue. And had a life story to tell the world.
As i was reading this book i was drawn to it due to all of the premonitions Dannion Brinkley had made. Everything that Dannion had said came true. he was right about demoralized countries, strife and hatred in the holy lands, nuclear destruction, enviromental religion, China and Russia battling, economic earthquakes and desert storm, technology of the new age and viruses, and biological warfare.
Dannion became a very spiritual person after meeting with the Higher Beings. He had a mission in life, and his mission in life was to make spiritual centers for people around the world. This was the best book i've ever read and i do not normally read. It took alot for me to finish this book, so in my mind if a book can keep me interested than it is good to me.
A source of great comfort.......2007-04-13
It takes a very special kind of book for me to want to read something that I've already read, but "Saved By the Light" was, and remains, quite the exception.
I read this book in the mid-1990s at a very down point in my life: I was freshly graduated from high school and had absolutely zero idea what was going on in my life, let alone know what I wanted to do with it. I had just completed 13 years of Catholic school (K-12) and I wanted to find a spiritual, as opposed to religious, path for my life. I wanted to think for myself as opposed to reciting and believing what other people told me to say and believe my entire life, and I was not satisfied with organized religious dogma in the least.
I got quite the shock when I read Dannion's debut book for the first time, mostly because it shattered everything I had ever been taught - and more.
I had always believed in an afterlife from an early age, but I had a hard time digesting the fire and brimstone scenario painted by organized religion (especially by some Protestant denominations!). Dannion's experience not only proved there *is* life after death, but that it's not the work of the "devil" or evil spirits (which, in and of itself, is one of the most ignorant things I've ever read and/or heard.) It's not about being "judged" for every little wrong (or "sin") you committed in your earthly life, nor is it about being an angel with wings and a halo, playing the harp on clouds.
Instead, Dannion's experience really made me think about the way I treat other people, hence having to face that life review - where you experience what the other person was feeling and where you judge yourself. That made a lot more sense to me than being told that, because I was human, that I was full of "sin" and destined to make tons of mistakes along the way. But, despite that I'm not perfect, I had only one lifetime to get everything right and, if I didn't, I was going to burn in this horrible place forever. (And then people wonder why so many folks are walking around with inferiority complexes these days!)
Dannion's afterlife journey gave me great comfort. I can't really fully explain the feelings his book brought to light within me (just as he couldn't put words to some of the feelings he felt during his NDE - near-death experience), but the vast majority of what he conveyed in his book just rang true with me. The majority of the book was one "a-ha!" moment after the other.
"Saved By the Light" started me on a quest at my local library to read nearly every book they had on the topics of NDEs and spirit communication. I'm fascinated by the fact that the veil between the spiritual and material worlds gets thinner every day it seems. I'm also fascinated by the almost exact details that people around the world have had during their NDEs and the fact that it gets harder for the naysayers to discredit the myriad of peoples' NDEs as being either "mass psychosis" or "dreams." (If that's the case, then people from all over the world have done a great job of giving almost exact details of NDEs, and that's a hell of a feat considering those people don't even know each other.)
In all, it was refreshing to see someone like Dannion, who was so involved with US intelligence and who murdered in the name of "patriotism" see the error of his ways firsthand and now make a positive difference for people. One can't help but notice the glow in his author picture on the back inside of the dust jacket.
But, despite his past, his book was the first book that I ever read in my life that truly made a difference in my thinking and how I acted. Thanks for sharing your amazing story, Dannion! - Donna Di Giacomo
incredible story.......2007-03-04
What if the meanest and most hatefull bully from high school had a terrible accident and suffered horribly for many years in the flesh to pay for his bad actions? What if, with that, he gained incredible knowledge from heaven, great spiritual gifts, had a second chance and became one the kindest persons you know?
That's the story you will find in the book. There are also some interesting prophecies he makes in the book based on the information he supposedly gained in the other side, but quite frankly that was of a lesser interest to me.
indepth.......2007-02-02
I believe this book is worth reading for anyone. It gives anyone who wonders if there is something beyond death or those who worry about death a great deal of faith to not be scared of it. It gives great account of dannion brinkleys near death expiriences and also tells about many other cases of near death. Great book , i suggest ever one read this book.
Best Near-Death Experience Report I've Ever Read.......2006-11-14
I have read many first-person accounts of near-death experiences. And Dannion Brinkley's is by far the most complete, both because he spent a longer time out of his body than most and because his NDE caused a profound change in his personality and, therefore, a 180-degree turnaround in his behavior toward others. His description of the life review he conducted on his first 28 years of physical existence was a true "ahah" moment for me.
Brinkley describes an intense review which awaits us all, conducted by the Spirit Self we are and not a father sky-god on a throne before us. He tells us we will feel the happiness and love we have given to some during our physical journey, as well as the pain we have inflicted upon others. No reward of an eternal heaven for the "good" among us. No reward of an eternal hell for the "evil." But an opportunity to truly "reap what we've sown" as we feel the emotions of souls whose physical lives have been touched by ours. A must-read for everyone who yearns for a peek at what awaits us after we've discarded our bodies. Especially instructive for those who have rejected Christianity's fear-based heaven/hell doctines but have nothing with which to replace those rejected teachings.
Average customer rating:
- still holds up
- Manzanar - Japanese - California Desert
- Chavez, Carlos, and Elsie's Reviews
- Internment Camp
- japanese
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Farewell to Manzanar: A True Story of Japanese American Experience During and After the World War II Internment
Jeanne Wakatsuki Houston , and
James D. Houston
Manufacturer: Bantam Books
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Binding: Mass Market Paperback
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The House on Mango Street
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Desert Exile: The Uprooting of a Japanese-American Family
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Only What We Could Carry: The Japanese American Internment Experience
ASIN: 0553272586
Release Date: 1983-03-01 |
Book Description
Jeanne Wakatsuki was seven years old in 1942 when her family was uprooted from their home and sent to live at Manzanar internment camp--with 10,000 other Japanese Americans. Along with searchlight towers and armed guards, Manzanar ludicrously featured cheerleaders, Boy Scouts, sock hops, baton twirling lessons and a dance band called the Jive Bombers who would play any popular song except the nation's #1 hit: "Don't Fence Me In."
Farewell to Manzanar is the true story of one spirited Japanese-American family's attempt to survive the indignities of forced detention . . . and of a native-born American child who discovered what it was like to grow up behind barbed wire in the United States.
Download Description
The U.S. government's internment of 120,000 Asian Americans in the wake of the bombing of Pearl Harbor in 1941 is a thorny era that many Americans have chosen to ignore. Farewell to Manzanar is a factual narrative by Jeanne Toyo Wakatsuki and James D. Houston that follows Jeanne, her family, and 30,000 other Asian Americans along a three-decade-long journey of silent denial and racial degradation.
Customer Reviews:
still holds up.......2007-09-28
i read this book when i was about 11 and purchased it for my 12 yr old son last month. he loved it as much as i did. loves to read, loves world war ii history and had no idea that the u s had holding camps for u s citizens of japanese descent. started a diolog with his g'pa, s f born and bred, about japanese americans he'd known as a child who were imprisoned. should be required reading for all
Manzanar - Japanese - California Desert.......2007-06-12
This is the greatest film depicting life in the Manzanar camp in the California desert. It should teach us all about prejudice and where it brings us.
Chavez, Carlos, and Elsie's Reviews.......2007-05-30
Farewell to Manzanar is a novel about a girl and her family going into an internment camp after the attack on Pearl Harbor.
This book is very well written. It explains the struggles that many Japanese people went through during World War Two and Pearl Harbor during the early 1940s. This books states how it was like to be Japanese inside an interment camp and the uncertainty of what was going to happen the next day. This book is based on one main thing, oppression. It is a novel based on oppression because there is negative power being used by the government for only one specific social group or race, which in this case are Japanese people. The main characters in this book are the father who is taken away from his family by the government and his family, who is not sure when he is coming back. The mother is a strong, independent woman during the novel and Kiyo, who is the little brother, is always trying to make someone laugh. Finally there is Martha, who is the girl telling the family's story.
Overall, I think this is a good book to read because you get to see what Japanese Americans' experiences were like in internments camps and what it felt like to not know what was going on or coming next. -by Carlos
Martha remembers lots of things, but this one she will never forget. She remembers it was December and there had to be about 20-25 boats bombed in Pearl Harbor. Her dad is taken away from her house, because the U.S wants to get information from all Japanese Americans to check and see if they are responsible for Pearl Harbor.
In my opinion, this girl suffered more than anyone I know, because she loses everything. She loses her dad, her family, and also her house. There is nothing left for her. I've never seen my dad, but I would hate to have seen him then lose him. Her family is taken to Manzanar, a Japanese internment camp. She is with them, but not living the way she wants to. She is with her brother and mother in the camp. She loses her house, because the U.S thinks she is potentially responsible for Pearl Harbor, or has something to do with it. Overall, I think this book is very good because it gives you very good details on how a little girl experiences a traumatic event at a young age. -by Chavez
A Farewell to Manzanar is a very well written book. It is about a little Japanese girl and what her family had to go through during three years in the Japanese interment camp, Manzanar. There are things she loses like her dad, her house, and her personal belongings. While she is in the interment camp, she goes to school. She has to get permission from parents to spend time with their children while in the camp. Her dad gets taken because the FBI finds evidence that the father has been giving Japan fuel and oil. They are wrong, but just like that, take him away.
Its really interesting reading what the little Japanese girl has to go through in the interment camp. She stands strong even though her dad is taken away. Even though she suffers, she still keeps on strong. It's a good example that even though things might seem hard, there is always a solution for everything. -by Elsie
Internment Camp.......2007-04-23
Jeanne is only seven years old and living in California when Pearl Harbor is attacked. Her parents were from Japan but had been living in the United States for most of their lives. Jeanne and her eight older siblings had all been born in this country and raised as English-speaking Americans. Jeanne's father is now a fisherman who owns two of his own fishing boats. Their family is moderately successful.
All of their success and security ends when the Japanese attack Pearl Harbor. All of a sudden, people begin looking at Japanes Americans, who are not allowed to become citizens, as the enemy. The American government is terrified that people of Japanese background will pass secrets to the Japanese who are attacking us, so the government takes rights away from anyone who has Japanese blood.
Jeanne's family is considered a particular danger, because they live on the west coast and they fish. They are no longer allowed to fish. Their boats are confiscated. They are then sent to Manzanar, a relocation camp further inland, where thousands of Japanese Americans are sent to live in a fenced-in area until the war is over.
When they first arrive at Manzanar, things are pretty bad. The barracks have been hastily constructed and do not do much to keep out the cold or the dust swirling all around. They are not large enough for families to live comfortably. The food that is served is almost inedible, because the people planning the meals have no concept of what Japanese people eat. Worst of all, though, is the knowledge of the people living there that their government doesn't trust them.
Jeanne and her family are forced to live at this camp for years. This book is an honest look at what the camp was like and what effect it had on Jeanne's family to be stationed there.
I liked that Jeanne doesn't portray her family as perfect. They have as many problems as any other family, and her father is especially flawed. Before I read this book I didn't know much about the Japanese camps, so it was interesting for me to get to know a whole new aspect of the war that isn't discussed as much as the things happening overseas.
This was one person's story, which is both a strength and a weakness. It offers a first-hand account of day to day life, but it lacks in well-rounded historical information. I would like to have know what the government's reasoning was, and how the authorities justified keeping these people locked up for so long.
japanese.......2007-04-19
when i read this book i cried because the americans were fighting against the germans who were doing horific things to the jews and the americans do that to american citizens who are japanese. i'm japanese but an american citizen.
Book Description
Today's executive assistant has become a crucial member of every organization's support staff--a key business ally with diverse responsibilities, from overseeing employees to making strategic decisions. Here is the first step-by-step guide specifically designed to help you thrive in this fast-paced profession. Developed by nationally-known business consultatnt and author Melba Duncan, this leading-edge resource provides all the up-to-date information you need to manage information technologes, deal effectively with abrupt organizational changes and office politics, handle stress, resolve conflicts, motivate workers and forge a team mentality, master public relations and the media, capitalize on opportunities emerging from corporate restructuring, and more.
Customer Reviews:
Disappointed.......2007-03-20
This is another example of hearing "the same ole stuff." Can't some author get origional? This was so elementary and certainly not "NEW" information, as the title suggests.
Outstanding insights from a former top assistant!.......2004-07-01
This book has helped so many people! It's perfectly brilliant.
I think it's insane that reviewers are commenting on publisher's type-o's instead of commenting on how significant this book really is. Obviously, Ms. Duncan proofed her own book and after meeting Ms. Duncan at an event, I mentioned the reviews about the errors in the book. Ms. Duncan and her staff has tried desperately for years to demand that the book be reprinted. Some things unfortunately are out of one's hands, and I recognize this after years of being a journalist. Look at the NY Times! And every other book on your shelf! They all have errors!
Ms. Duncan has been instrumental in the salary increases, and gaining recognition for this truly unique role! I recommend this book to anyone in the role or considering it!
Interesting Read.......2000-07-19
I thoroughly enjoyed Ms. Duncan's book. I found it an easy read, packed with lots of excellent information.
As with the other reviewer I was extremely disappointed in the skills test in the back of the book. Missing questions, answers to questions that weren't printed.
I wonder if Ms. Duncan has read her own book? Did she review the skills test information in the back before it was published? If the fault lies with the publisher, I hope she got her money back. I also hope she'll do a re-print with the skill test corrected because I found it very helpful in identifying weak areas in my own skill set.
I've been an Executive Secretary/Assistant for the past ten years. Often a good assistant is taken for granted. I appreciated Ms. Duncan's affirmation that my job is more than a job, it's a career and that not just anyone can be a good assistant.
If you can get past all the problems with the skill test in the back of the book, I think you'll find the content extremely interesting, insightful, and motivating.
Talk About Ironic!.......2000-05-11
I just finished reading this book about the "new executive assistant". Of course it emphasizes attention to detail, checking your work, accuracy, etc. Upon completing the extensive skills test in the back of book, I was horrified to find the following blatant errors: 1. In the vocabulary section, the questions skip from #56 to #61, yet in the answer section, these questions do appear. 2. The proofreading section fails to point out periods that are missing at the end of two sentences. Here's the kicker: 3. When I went to check my answers for the spelling section, I discovered that there were only two answers out of 110 questions. To top, there were answers for #110 - 122, which didn't exist in the first place.
OK, can anyone find a proofreader at McGraw Hill to catch these types of errors? How can anyone take this book seriously? The other person who reviewed this book obviously did not read the whole thing. What a disappointment! I do recommend another book that I read. It's called The Valuable Office Professional by Michelle Burke. She is right on the money. There are some more in-depth self-evaluation tests, which go much further than vocabulary and grammar skills. I also got some information about her consulting service, which I am trying to convince management our company needs. That's my summary of this book. Good luck with your administrative careers no matter who you are or where you live!
Ms. Duncan has written a mentoring masterpiece!.......1999-02-06
"The New Executive Assistant" is a must-read for aspiring or seasoned executive assistants, their bosses, and everyone in between.
Ms. Duncan doesn't just advise you to develop a proactive rather than a reactive approach to your administrative career, she guides you to discovering both what you want out of life and what your career can provide. She covers all the important bases for surviving in today's fast-paced world: learning to adapt to change (technical and cultural); mastering the fundamentals of communicating what you really mean; tapping into your management and leadership potential; handling both yourself and others in conflict situations; promoting yourself, your boss, and your company; and regaining your spiritual "center". Most importantly, however, Ms. Duncan asks wether or not you are cut out to be an executive assistant. Life is too short to just have a job; whatever it may be, find a career that works for you, challenges you, and fits your personality.
Packed with objective insights, advice, and enjoyable witticisms, "The New Executive Assistant" delivers. I found in this one book what countless seminars and 50-minute training series have not been able to provide; I found truely usable, relevant insights and information. Ms. Duncan has created a mentoring master piece for executive assistants (and anyone who wants to understand them)!
Average customer rating:
- Missing
- The Face on the Milk Carton
- Great book
- A Familiar Face
- Love is in the book!!!!
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The Face on the Milk Carton
Caroline B. Cooney
Manufacturer: Laurel Leaf
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Whatever Happened to Janie?
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The Voice on the Radio
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What Janie Found
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Wanted!
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Driver's Ed
ASIN: 0440220653
Release Date: 1991-04-01 |
Book Description
No one ever really paid close attention to the faces of the missing children on the milk cartons. But as Janie Johnson glanced at the face of the ordinary little girl with her hair in tight pigtails, wearing a dress with a narrow white collar--a three-year-old who had been kidnapped twelve years before from a shopping mall in New Jersey--she felt overcome with shock. She recognized that little girl--it was she. How could it possibly be true?
Janie can't believe that her loving parents kidnapped her, but as she begins to piece things together, nothing makes sense. Something is terribly wrong. Are Mr. and Mrs. Johnson really Janie's parents? And if not, who is Janie Johnson, and what really happened?
Customer Reviews:
Missing.......2007-10-01
On milk carton is missing child for many years and it is her on it. she not understand and she was shock. she has somethings that not relate her to the family she is living with. she think the fact that family she live with is might kinapped her from. the family tell her the truth and it never confirm the fact she is kidnappped.
The Face on the Milk Carton.......2007-09-02
This believable book starts off with the surreal experience of seeing yourself on a missing children's ad! The story is set in high school when, one average day, 16 year old Janie sees herself on the back of a milk carton. This discovery changes how she feels about everything in her life. Janie suspects her parents of not being her parents, but then who are? The Face on the Milk Carton is a story about the secrets we keep, and the secrets we share. It is about the meaning of parents, friendship and her first real boyfriend, the boy next door. The book covers a wide range of issues that could lead to wonderful discussions; high school, girlfriends, boyfriends, friends, what it means to be a father, or a mother, what families will do for one another... Do you think Janie's life would have been better if she had stayed with her biological parents? Will Janie's parents face charges of abduction? Should they? What is the responsibility of people in this situation? The whole issue of cults comes up, what defines a cult? Is there anything else Janie's parents could have done to help their daughter Hannah? The fairly irrational way Janie handles the information in the story is a little too perfect to be completely believable for me, but a teenager might be fine with it. I think Janie describing her parents as, "...tired and used-up looking..." was a little bizarre and unbelievable for a 16 year old to really understand that statement, sounded too grown up. However, the story itself is very inventive and interesting. Great twists and turns to keep you wondering what is going to happen next.
Great book.......2007-08-16
This is a great book and I recommend it to any one. I have a really cool set of characters (including Reeve who is my favorite) and an interesting plot. What happens in the book is that the main character in the story (Janie Johnson) finds a milk carton with a picture on it that she thinks is herself. With the help or her neighbor Reeve she starts trying to figure out if the little girl is really her. It's a really good book and I loved it and have read it lots of times.
A Familiar Face.......2007-08-14
I first became familiar with "The Face on the Milk Carton" when it came out 17 years ago. In terms of literature, this book is pure junior high bliss. This upcoming school year, I will be teaching this book to a junior high class and I am anxious to see if they will embrace the book as I did.
Janie recognizes the face on the milk carton as being familiar. While the story seems so obvious in the first few pages, it changes as new pieces of the puzzle are added. For a story targeted at young adults, I am amazed at how well put together this mystery is. The reader can really feel for Janie as he/she wonders how Janie's story will unfold. Yet even as the book ends, not all of the questions will be answered.
Cooney is among the best writers for young adults today. She seems to know what teenagers are/were like in the present and the 80/90's. I must admit that I am looking forward to reading "Whatever happened to Janie".
Love is in the book!!!!.......2007-05-16
"The Face on the Milk Carton" by Caroline B. Cooney is filled with love and adventure! It starts out with Janie at school eating lunch with her friends. Sarah-Charlotte has her milk and on the back of the milk there's always a picture of a missing child. Wait a minute, Janie remembers that dress. The one that's white with blue polka dots. Janie suddenly realizes that she might be kidnapped. I loved this book! I couldn't put it down! As soon as I finished I wanted the book to continue! Its sequel "Whatever happened to Janie" was the next one that I could read!
Janie is very adventurous in this book. She goes to New Jersey with Reeve, a boy she likes. They skip school to go there to see if she can find her real mother. Will Reeve get in trouble with is parents or will Janie get in trouble with her "parents?" Will she make it? Will she find her mother? What will happen? Find out when you read "The Face on the Milk Carton" by Caroline B. Cooney!
Book Description
The skeptics have had their say; now listen to the experts. In hundreds of interviews with children who had once been declared clinically dead, Dr. Morse found that children too young to have absorbed our adult views and ideas of death, share first-hand accounts of out-of-body travel, telepathic communication and encounters with dead friends and relatives. Finally illuminating what it is like to die, here is proof that there is that elusive "something" that survives "bodily death."
"New information on what may await us after death...Responsible, highly readable, and certainly thought-provoking."
THE KIRKUS REVIEWS
Customer Reviews:
Closer To The Light by Dr Melvin Morse MD.......2007-09-07
I have read numerous books on the subject of NDE's. This one touched me like not other I have on the subject. Dr Morse has written many books on the subject as it is apparent he has dedicated a large part of his life studying the facets of the near death experience. Let me just say that this book is always by my bed. It's pages have been read many times over, so much so, that they are now worn. Very well written, very enlightening. Powerful.
WORTH MORE THAN 5 STARS.......2006-12-26
Description
~CLOSER TO THE LIGHT~ Learn What Children "SEE" When They Are Near Death, OR Have Just Crossed The Threshold...
. TRUE STORY FROM ME-- I Had A Neice Who Died And Saw A Field Of Beautiful Flowers And Green Grass. She Could Smell The flowers. She Was Told She Could Stay And She Remembers Looking At her Body All Bandaged Up, Her head covered in Bandages.... She Heard Doctors Tell Her Parents To Be Prepared To call In The Family.
The Car Accident Had Been Horrible. When She Fell Asleep And Drove Off The Bridge She Hit A Very Large Boulder in The Creek Bed... It Had Destroyed Most Of Her Right Brain. She Was Going To Be Paralized, A Quadipledic (sorry bad spelling)
She Could Hear Her Dad Crying. He Felt The Whole Thing Was His Fault For letting His 16 Year Old Daughter Drive From Calif. To Colo.Even Though He was In The Car Behind Her.
He Saw It All Happen, happen so fast and he could do nothing But Look At The Crumpled Mass That Used To be His Daughter's Car..
His Daughter Made A Decsion To come Back For Him, To Tell Him It Was Not His Fault. She Choose To Leave Her Peaceful Place And Come Back To A World Of Pain To Comfort Her Father.
While In The Comma, She Heard And Felt Everything Done To Her, Her Father's Caress And His Tears As They Fell On Her Unchecked. Her Mother Crying In The Background, Her Grandparents Rushing Into The Room And Trying To Hold Her... She Woke Herself Out Of The Coma To Tell Them She Was Going To Stay A While Longer..She lived another 8 Years Till her father Could Let Her Go. She Told Him It Was Her Time Now To Move On, And Her Father Was Able To Let Her Go Now Knowing She Would Be Safe In The After Life.~~
A pioneer work with Dr. Moody's.......2005-09-30
I first read Dr. Morse's collection of near-death experiences in the mid-1980s when death was only an academic subject for a thiry-something person. I was fascinated by the accounts he and physician Raymond Morse had collected from patients and felt a sense of reassurance that the compiler was a scientist. The stories are so compelling, it is hard to put down the book. These reports changed my outlook on life. Now, about two decades later, this book makes it easier to accept a most shattering loss, the passing of my partner and husband of 33 years. However, I'm more drawn now, not to the accounts of "tourists," who have gone and come back, but the permanent residents whom mediums like George Anderson have interviewed.
My Fav. NDE Books- I've Been There Too.......2004-01-01
One day in 1995 I died, and had a NDE. Ever since then, I've been reading everything I can on the subject. According to most stories I've read, I had an unusual one, not going down a tunnel, but experiencing many interesting phenomena all the same. It seems to me that there are some NDE books and magazine articles that are just hype, and published just to give recognition. I have found, through my many years and multitudes of books on the subject, that there is an underlining truth and spirit that pervades the true experiences. So, I have compiled a list of my best reads for NDE books - ones that I consider genuine and adding validating light to the personal NDE experience. I have left out compilations, these are personal narratives. I hope you enjoy them too.
Embraced by the Light ------by Betty J. Eadie
Psychic Gifts ---------by Tiffany Snow
Saved by the Light --------by Dannion Brinkley
4 Days in Eternity ---------by Wayne F.A. Marentette
After the Light -------------by Kimberly Clark Sharp
Informing and Compelling.......2003-12-26
After reading many books by several empowering authors such as Betty Eadie, John Edward, Sylvia Browne, and Tiffany Snow, that I am still reading, my life has opened up to me in such a compelling and wonderful way. This new book is well written, and thought provoking. There are great transforming authors, who shift the consciousness of humankind in a way never known before, and have the courage to reveal their paranormal experiences. "Closer" is one of these.
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- Divine Encounters
- Is doesn't matter at all whether it`s science, it still may be true...
- riiiiiiiiiiiiight
- more good stuff
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Divine Encounters: A Guide to Visions, Angels and Other Emissaries
Zecharia Sitchin
Manufacturer: Avon
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Genesis Revisited
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cosmic code: Book VI of the Earth Chronicles (The Earth Chronicles)
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The Lost Book of Enki: Memoirs and Prophecies of an Extraterrestrial god
ASIN: 0380780763
Release Date: 1996-01-01 |
Book Description
The Ultimate Human Experience
The interaction between mankind and spiritual beings -- of Divine Encounters -- as recorded inscriptures and ancient texts provides a powerful drama that spans Heaven and Earth, involving worship and devotion, eternity and mortality, love and sex, jealousy and murder. But how much of these are based on real happenings and how much is based on myth?
With a visionary's ardor and a scientist's attention to detail, Zecharia Sitchin, author ofThe Earth Chronicles, gives a stunning account of human interaction with celestial travelers. He also provides further proof that prophetic dreams,visions, UFO encounters, and other extraordinary phenomena are indeed the hallmark of intervention by intergalactic emissaries who reach out from other realms to enlighten, guide, punish, and comfort us in times of need. Sitchin's research and theories, illustrated with maps and charts, chronicle a magnificent and inspiring journey through history, from the dawn of time to the approach of the millennium.
Customer Reviews:
Divine Encounters.......2007-01-12
Another great book by Zachariah Sitchen,This one has a lot of previous material but I have read all eight books of his Earth chronicles and they are all very mind boggling.
Is doesn't matter at all whether it`s science, it still may be true..........2005-08-06
All books by Mr. Sictchin are very good and unusual, IMHO. But this one in a way surpases them by far. I shall not go into a detailed description of the contents but the last chapters of the book have striken me with their unorthodox approach and analysis. I shall give just one example - the meaning of the Hebrew word 'olam' (world, universe): this word appears a lot in the Bible, both by itself and in two strange combinations 'le-olam' ('for ever'!? what's the connection?) and 'me-olam' ('never') - this ethymology always looked queer to me - and here comes Mr. Sitchin and makes this 'space-time' connection simple and clear.
And at the end Mr. Sicthin tries to find out who really was the God of the Bible - and arrives to a conclusion you would never expect!
riiiiiiiiiiiiight.......2003-08-22
Oh--the Tower of Babel was a spaceport and Noah was clued in by aliens who sat up in a spaceship while the world was flooded. Now it all becomes SO clear.
The best thing about Sitchen's....er..."work" is that I always sleep great after reading it. I always sleep best after a good laugh.
Some original ideas and probably a nugget of uncommon truth here and there, but this is otherwise one of the most ridiculous books I've ever read.
more good stuff.......2002-01-06
Sitchin comes through with another good book. More influence from the Annunaki.
Partial Theories..........2001-08-21
Great book with partial theories...only if he would continue to explain everything up to modern times. I don't understand how some people's intelligents were insulted, seems to me the same person who never read any of these books by Zecharia Sitchin keeps putting them down.
Anyhow, read this book and any other book from Mr.Sitchin for good theories.
Book Description
What if you could see a loved one who has died, not in a future spiritual realm, but here and now, in this lifetime?
It is possible, says Carol Bowman, author of Children's Past Lives and a pioneer in reincarnation studies. Based on in-depth research and direct observation of very young children, she shows in this groundbreaking book how common it is for beloved relatives to reincarnate into the same family. Typical families share how their children -- some as young as two and still in diapers -- speak spontaneously of intimate details from the lives of a family member they never knew. These true stories shed new light on age-old questions of family relationships: Do we choose our parents? What relationships survive death? What happens to the soul after a miscarriage or abortion? Bowman offers hope for anyone who has lost a beloved relative and longs to be reunited again.
Customer Reviews:
Everyone should read this........2007-10-11
I've read a few books about reincarnation, but this one has to be one of the best. It's well written and it tells it from all sorts of angles. Even the statistics are there, while it also managed to speak to my heart in a way none of the others did.
wonderful service!!!.......2007-08-12
I received the book just a few days after ordering it. I immediately got an email responding to my order explaining everything clearly. The service was the best. Very responsible and reliable person!!
The best on the topic.......2007-06-30
I ordered 5 books from Amazon on this topic. This one was by far the best. Some of the others got really boring really fast, but this book had me captivated from start to finish. It certainly was a very comforting book to read. Since I got it over a year ago, it has not been in my house because everyone I know wants to borrow it! I hope to get it back soon to re-read!
Wanted more.......2006-08-25
the book is a very fast read. It contains data from many researchers on the subject, especially how other cultures view reincarnation, which is very informative but it begs for more. The stories described are fun to read.
Reincarnation in the Home.......2006-07-27
If reincarnation is real, and if we develop deep bonds as soul families, then it makes sense that at least some of the time we would reincarnate right back into the same family to work out unfinished business. This is the premise of Carol Bowman's book, Return From Heaven, and she offers numerous true accounts of children whose parents observed behaving and speaking and thinking like good ol' granddad, or auntie so-and-so. Many people, even those who don't normally believe in reincarnation or past lives, have wondered whether the infant in their arms wasn't the returned soul of an aged or not-so-aged relative recently deceased--anyone who has entertained such a thought will enjoy Return From Heaven. I found this book simply fascinating, and I'm sure that many who read it will begin to run over in their minds the behavior of their children and realize that they have been parenting and nurturing someone deeply familiar to them--their own nearest and dearest.
Book Description
The six essays in this volume all deal with the relationship of mystical experience to ordinary life. The title essay on "cosmic consciousness" includes the author's account of his own ventures into this inward realm. "Instinct, Intelligence, and Anxiety" is a study of the paradoxes of self-consciousness; "Spiritually and Sensuality," a lively discussion of the false opposition of spirit and matter; and "The New Alchemy," a balanced account of states of consciousness akin to spiritual experience induced by the aid of lysergic acid. The collection also includes the text of Watts' celebrated pamphlet, "Beat Zen, Square Zen, and Zen."
Customer Reviews:
Spiritual can mean Everyday.......2005-07-12
The apparent simplicity of a statement like "This is it" is beautiful, and at the same time it is clear and equivocal. Why would we be dissatisfied with "This is it" as an explanation, proclamation, or celebration? Perhaps because we have been conditioned to expect more before ever being given the chance to appreciate the immanent.
Aside from theology, no field is more guilty of overlooking the "here and now" than philosophy - overlooking it, or simply missing it. But Alan Watts believes in a philosophy that is true to its spirit, the love of wisdom. "Such philosophy will not preach or advocate practices leading to improvement." As he understands it "the work of the philosopher as artist is to reveal and celebrate the eternal and purposeless background of human life." It may seem presumptuous for Watts to use the word purposeless, but if fact it's the opposite. To begin with, in relationships that involve observation, appreciation, celebration, or interaction with the "here and now," (life) there should be no assumptions made regarding a purpose. Assuming a purpose is already removing oneself from the "here and now" by imposing an impression that only could have been established through time, in the past. In truth, the purpose or lack thereof is not important.
We don't realize how many of these assumptions form the base for all that we experience. Watts pulls a wonderful line from Dostoyevsky: "Man is unhappy because he doesn't know he's happy. It's only that...If anyone finds out he'll become happy at once, that minute." Watts isn't trying to imply that happiness is easy. But we don't make things easier on ourselves by entangling ourselves in webs of assumption, dogma, and rigidity.
Alan Watts is very intelligent, and very interesting - a combination not found in too many philosophers at all, let alone in the twentieth century. Though he would never claim to be offering any type of assistance or prescription, it is likely that this book will inspire you to see the world from another angle or two.
It is this.......2004-05-25
kind of writing and insight, from someone I consider a mentor to this day, which helped me to deepen my understanding of Christianity as I was recovering from a period of Jesus enthusiasm in the mid-70s. I am only now reading this particular work by Watts, but it just confirms for me how helpful were his words for me then, and for so many others who came of age during the 60s and early 70s.
Short but Good.......2003-05-14
_This Is It_ by Alan Watts is a good solid work, but is too short to provide the rigorous instruction needed to achieve any appreciable amount of enlightenment or Zen Satori. That said, it is a wonderful, enjoyable, and profound book page for page, and is essential to round out your collection of Alan Watts' more recent and well-known works. _This Is It_ is also perfect for someone who does not want a megadose of strenuous philosophy and theology; it is ideal for those who are new to psychological-religious non-fiction, or who do not have the time to hack through some kind of magnum-opus epic of philosophy. If, however, you want to read one of the more comprehensive books by Alan Watts, I would recommend _Psychotherapy East and West_, which is his best work.
Great explanation of the non-dual.......2003-01-19
Alan Watts explains what unity/non-dual consciousness or nothingness really is and explains how it may be different from what many people think it is. He uses various interesting examples to make his case and I thought they were very effective. Ken Wilber has elaborated on this error that people tend to make as well but I think Toru Sato's "The Ever-Transcending Spirit" really explains it the best. Although it is impossible to explain this distinction in words, it is the only medium writers have and Sato uses this meduim in a very nice way to help us understand this concept (or shall we say "non-concept"). Anyways all of these author's books are well worth reading. They are all brilliant! We are very fortunate that these people write books.
Just do it..........2002-09-14
Yes, the Nike ads have captured the essence of Zen. As Alan Watts puts it, This Is It.
Logical paradoxes aside, the "just shut up and get on with it" approach to Life is one of the key elements in Zen. The 'kill the Buddha' psychology of avoiding the pitfalls of externally arising enlightenment is well in line with Watt's own philosophy.
Completeness comes from within and from a place of non-duality, which the koans of Zen are designed to lead you towards. One of the key human errors and the cause of immense suffering is the belief that Life must make sense. Who ever said that? And make sense to whom?
The Techno Bible in The Hitch Hiker's Guide bore the words "Dont Panic" on the cover. That's a good starting point. Add to that Just Do It and This Is It, and you're going to be just fine.
Another great read from the man who gave us The Two Hands Of God.
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