Average customer rating:
- I want the blue one - you can have my black one.
- Great book to introduce negotiatation to beginners
- Got to Yes
- Buy it
- A Good Skill Builder
|
Getting Past No
William Ury
Manufacturer: Bantam
ProductGroup: Book
Binding: Paperback
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Similar Items:
-
Getting to Yes: Negotiating Agreement Without Giving In
-
Beyond Reason: Using Emotions as You Negotiate
-
Difficult Conversations: How to Discuss what Matters Most
-
Harvard Business Essentials Guide to Negotiation
-
The Power of a Positive No: How to Say No and Still Get to Yes
ASIN: 0553371312
Release Date: 1993-01-01 |
Book Description
We all want to get to yes, but what happens when the other person keeps saying no?
How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker?
In Getting Past No, William Ury of Harvard Law School’s Program on Negotiation offers a proven breakthrough strategy for turning adversaries into negotiating partners. You’ll learn how to:
• Stay in control under pressure
• Defuse anger and hostility
• Find out what the other side really wants
• Counter dirty tricks
• Use power to bring the other side back to the table
• Reach agreements that satisfies both sides' needs
Getting Past No is the state-of-the-art book on negotiation for the twenty-first century. It will help you deal with tough times, tough people, and tough negotiations. You don’t have to get mad or get even. Instead, you can get what you want!
Customer Reviews:
I want the blue one - you can have my black one........2007-10-18
ASIN:0553371312 Getting Past No. This is an easy to read book for those who wish to understand more than the 'Win-Win, Win-Lose, etc, type of negotiation. It gives great background when one is trying to iniate a student into the area of negotation. I was able to give short, clear explanations to my daughter, who periodially wanted to know what book I was reading. If negotiation is taught in schools, this one should be a text book.
]]Getting to Yes Is definitely the partner to Getting Past No.
Great book to introduce negotiatation to beginners.......2007-09-25
Getting Past No is the follow up book to Getting To Yes from William Ury. The book provides a simple negotiating method that is easy to understand and follow. Simply put, Ury's method is to
1) "Go to the balcony" - basically remove emotion from the negotiating process to ensure you can look objectively at the issue.
2)"Step to their side" - dig deeper into why the other side is saying no and brainstorm solutions to solve the underlying issue.
3)"Reframe" - instead of making the negotiation an "us vs. them" scenario, make it a "we" situation where you're trying to solve the problem together.
4)"Build them a golden bridge" - in a nutshell, let the other side save face.
5)"Use power to educate" - once you've gotten this far do bully you're way to close the deal. Instead, answer the other sides questions and help them build consensus with their stakeholders by educating them how the deal is good for them.
Overall, this is a very quick read and is not intended to be an all encompassing book on negotiating. It is great for beginners to learn this type of negotiating and it is highly effective for all types of situations. It is a must have in your business library!
Got to Yes.......2007-09-07
This is the sequel to "Getting to Yes" by Ury. I liked the first book better. This one tackles the issue of what you can do when the other party really does not want to cooperate, while "Getting to Yes" assumes a greater willingness to collaborate. The book is okay, just not great. If you trying to get a basic education on negotiation, reading both books would be a good start.
Buy it.......2007-08-15
Probably one of the best, if not the best, negotiations book you could buy. Buy it now!
A Good Skill Builder.......2007-08-07
I found this book helpful because it is concise, skill based (that is I gained skills, not just theory) and provides real world examples. Not as deep or scientific as Crucial Confrontations, but a perfect sized resource that I will refer to over and over.
Book Description
The definitive handbook for every benefits professional, providing you with new material on HIPAA and COBRA, key legislation, and more
The encyclopedic The Handbook of Employee Benefits is the essential reference in the human resources industry, helping you understand and select benefit plans that work best for both employers and employees. Important changes and additions to this sixth edition include new material on behavioral/mental health-care benefits, disease management, alternative medicine, and elder care. In addition, executive compensation plans in a pay-for-performance environment are covered for the first time, as are important changes in benefits following September 11, 2001.
Book Description
Professional firms are forever trying to get their people to act like professionals -- to do the right things. Though their various incentives may create employee compliance, these don't often encourage excellence. David Maister, the world's premier consultant to professional service firms, vigorously challenges professionals to examine this essential, yet under-addressed question: What is true professionalism? His answer is clear: It is believing passionately in what you do, never compromising your standards and values, and caring about your clients, your people and your own career. In clear and compelling terms, Maister shows that this approach is not only ethical but also conducive to commercial success.
Download Description
Professional firms are forever trying to get their people to act like professionals - to do the right things. Though their various incentives may create employee compliance, these don't often encourage excellence. Taking issue with such methods, David Maister, the world's premier consultant to professional service firms, vigorously challenges professionals to examine this essential, yet under-addressed question: What is true professionalism?
Customer Reviews:
True Professionalism.......2007-10-11
This is a must read for any managing partner of a law firm. I bought 20 copies and gave them to our partners as a must read.
Business people are not professionals........2006-11-04
This is a feel good book attempting to make an argument that people in business can be "professionals." By definition, business people exist to create and manage a business entity inorder to generate a profit. Professionals are licensed individuals. They are mandated by law is to protect the public's health, safety and welfare through the services that they provide to the community. This book is an attempt to corrupt and diminish the definition of professionalism.
Maister Raises The Bar....Again! .......2006-03-04
Should be required reading for anyone aspiring to develop themselves professionally in a professional services firm. Especially pertinent for leaders and managers.
As Maister points out, some of his recommendations require the courage of ones' convictions to be realized. Yet, this book provides inspiration (along with wonderful advice) to achieve its ends.
Maister is simply the best in this niche...and this book, once again, demonstrates that.
Bill Wiersma, Author, The Big AHA
Essentials Needed To Become a Successful Leader.......2004-04-21
David Maister does a great job of explaining the fundamentals essential to anyone that has a job or is looking for a job in consulting. Splitting the book into three sections made it flow well and easy to follow and comprehend. Furthermore, Maister really focuses on the things that you should look for within yourself as well as the firm and clients. He makes you think about what one should really focus on in your career and the benefits you can receive from your job. This book also guides an employee in explaining situations that will probably occur at some point in their working career. David Maister gives you the tools that you need to be successful; all the person has to do is apply it to their everyday life.
The principles that Maister discussed in his book showed me that there is a balance between the client, the firm, and yourself. This balance is important because it dictates how successful you will become. It is also important to value your client as well as engage with them so that you really know who the client is and what their needs and wants are. Even though you must achieve your goals, you should help others to do the same by establishing a relationship, which in turn will make the working environment healthy and successful.
There is so much information you take a way from this book that will help you in your career as well as your life. I advise everyone to buy this book, because it is very beneficial to the success of anyone's career. Through the use of catchy phrases and clear, practical explanations, I feel that anyone can read this book and take something from it to apply to their career.
Excellent Book - Speaks directly to consultants.......2003-03-08
Finally a book that speaks to the heart of what consulting is(or professional services in general), with no hype, no distractions or flavor-of-the-month thoughts. I had heard David Maister at a recent consulting conference and was quite struck by his focus on people and 'execution of strategies' as being the core of successful consulting firms.
This book is pithy without being trite and if you have been in consulting a while, you can directly relate to what the author is referring to. There are many suggestions in this book that are insightful, practical and feel right on the money to a practictioner.
While by no means a classic, it is certainly a must read.
Book Description
This excellent paperback provides a brief, yet comprehensive tour of the scientific and practical highlights of organizational behavior (OB). It gets right to the point by focusing on essential concepts and practices that those in business really need to know. It allows readers to understand and appreciate the essentials of OB as a practical and scientific field by providing a good balance between research/theory and practical applications for the concepts presented.
A long list of cutting-edge topics are covered in this easy-to-understand, conversationally-written book. It includes integrated coverage of Internet/Web-based organizational behavior concepts with special treatment of e-commerce, and includes practical tips and suggestions telling readers how to apply OB in their own jobs. Coverage includes: individual behavior, group behavior, and organizational processes.
A especially handy reference for practicing managers and executives in corporate training programs.
Book Description
This best-selling survey of contemporary human resource management offers a balance of practical and applied material as well as underlying Human Resource Management theory.
It reflects the latest information, including the impact of global competition and rapid technological advances that have accelerated trends such as shared service centers, outsourcing, and just-in-time training. A wealth of actual company examples demonstrates how concepts are being used in today's leading-edge organizations.
For all Human Resources personnel and managers.
Customer Reviews:
Now this is a good textbook.......2003-09-01
This was a simply stated book that gave common sense examples.
The chapters were easy to understand without having to have your professor explain everything.
There are a couple of chapters that seem like they should be reorganized, and a couple of chapters that should be put in a different order. Overall though, this is a very good book to help you understand Human Resource Management.
Creative multimedia tie-ins, but getting dated?.......2001-02-23
I suspect that a new edition will be out shortly. Some of the Internet links sprinkled throughout this book are broken, and the text frequently refers to conditions as they were, "as of mid-1997." Hopefully, the authors will employ a proofreader/style editor, as the sytnax is awkward in a few places. That said, this is a good introductory book. The creative integration of Internet links and video case studies ("On Location at Showtime," and ABC News reports on business trends and issues) add to the value of the text. An Internet site allows instructors to develop an on-line syllabus for students to view and download. Key terms are set on the margins in blue print, repeating their definitions from the text. Summaries at the end of each chapter do the same, and include questions designed to verify reader knowledge of major concepts. The book dwells at length on diversity issues, which is appropriate, given the plethora of Exceutive Orders, Supreme Court decisions, and legislation mandating various EEO/affirmative action practices in the HR field. The chapters on recruitment, selection, and training are the strongest in the book, and cover the topics in a fair amount of depth. The chapter on labor unions reveals a pro-union bias; otherwise, the book is ideology-free. Overall, this is a more than adequate treatment of the subject, and is quite serviceable.
Book Description
Master the basics of human resource development with HUMAN RESOURCE DEVELOPMENT! Providing you with a clear understanding of the concepts, processes, and practices that form the basis of success, this management text shows you how concepts and theory can be put into practice in a variety of organizations. Coverage includes strategic issues in HRD, employee behavior, implementing HRD programs, training, research and statistics, and team-based coverage.
Customer Reviews:
HR Development.......2007-09-15
This textbook has some good information, but it is wordy and redundant in spots. Some topics have more detail than what is needed in the real world. Chapters are too long. Make these edits, enlarge the print, and the textbook would be a better product.
HRD.......2007-04-04
I didn't expect this series of books to be laid out the way they are. I am disappointed that the "notes" are simply a glorified glossary arranged by chapter rather than alphabetical. Key points from the book are not bulleted or organized based on content presentation, rather key terms are defined and that is all.
Book Description
Kreitner and Kinicki's Organizational Behavior, 6th Edition, continues its tradition of being up-to-date, relevant and user-driven. Kreitner and Kinicki's approach to organizational behavior is based on the authors' belief that reading a comprehensive textbook is hard work, but that the process should be interesting (and sometimes fun). Thus, they consistently attempt to find a way to make complex ideas understandable through explanations, contemporary examples, and/or learning exercises.
The cover again depicts the well known visual brand of Wolves. This remains a central theme because Kreitner and Kinicki see wolves as an instructive and inspiring metaphor for modern Organizational Behavior. Wolves are dedicated team players, great communicators, and adaptable. These are key success attributes in today's workplace.
Customer Reviews:
Organizational Behavior.......2006-02-25
This text book does an adequate job of looking at the topic of Organizational Behavior. For someone that has been in business for several years, there is not a lot of new information, good review and some common sense stuff.
Must read book.......2005-07-29
For me this book had a great value. I used it on a college course after having faced the experience of being working on an IT company for 8 months. Actually I would say this book doesn't say anything anyone could not come up with; but I think that's as phylosofy is, common things we are used to, but that hardly we note to be able to do something about. I think this book is being very useful for me even after almost 3 years of be working, I think it helps you understand most of those frustrating situations we have to face daily on a company, allowing us to feel better on our work enviroment, be better partners on work, and make our work a little more productive. Definitly I recommend this book.
Common sense in a bound volume.......2000-10-19
This book discusses a topic that is a grab bag of different disciplines and has nice illustrations but i dont know if it is worth close to $100. Anyone who has significant work history intuitively knows a bulk of the material in this book. The book could be condensed to include the hard data and scientific findings and leave out much of the intuitively obvious commentary. This book is no worse than scores of similar textbooks on 'soft'topics but with the way prices are going many students are captive buyers,forced to buy textbooks at the teacher's request for perhaps questions used in the book for grading purposes while the general info can readily be found in college libraries.
Scholar's choice.......1999-09-20
The book may be a good choice for a scholar of OB. If you are a graduate student like I am, you may find it difficult to follow and overloaded with scientific terms. To my mind, the simpler the better, which this book is not.
Book Description
* A comprehensive study guide providing pilots the answers they need to excel on their technical interview
* Features nearly 1000 potential questions (and answers) that may be asked during the technical interview for pilot positions
* Wide scope--ranges from light aircraft through heavy jet operations
* Culled from interviewing practices of leading airlines worldwide
* Includes interviewing tips and techniques
Download Description
A dynamic tool for acing the technical pilot interview with one thousand exam-style questions and answers.
Customer Reviews:
OK for tech exams - but there are some errors in it .......2007-09-30
Good book I bought to catch up on some of the questions you always get, when you have oral exams, and want to explain something difficult in a simple way - this book does the trick.
But, lookout for the errors - not all of the information is totally correct - when you simplify things, often the knowledge gets so compressed, that errors are bound to occur.
Really GOOD.......2007-08-16
I BELIEVE THAT THIS BOOK WILL GIVE SOME AID ABOUT MY INTTENTIONS, ITS REALLY WHAT I WAS LOOKING FOR. QUICKLY LOOKING A HAVE FOUND ANY ANSWERS THAT WILL HELP ME ON A MOCK INTERVIEW. THANK YOU [...] ABOUT THE SHIPPING??? JUST ON TIME, MY PRODUCT WAS THERE ON MY HOUSE, WITH NO ROWS FOR PAYMENT, NO BUSY PARKING, ON THE CONFORT OF MY HOME. NEXT TIME I WILL LOOK FIRST ON [...]
Very helpful.......2007-01-17
If you want to pass your interview in one of those big major airlines, this book is for you.
As a reference book to mantain you in shape it's Ok too.
All pilots must have !.......2007-01-12
All pilots must have such a book like this one. Although it's main purpose is to help in Job's interviews it's also a very good tool to review many topics we don't use to view since our private and comercial pilot's classes. I just would like to see more illustrations and it needs a few corrections too.
Exactly what I expected !!!.......2006-11-07
Marvellous edition with tons of technical questions nicely ordered by topic. A must have for every (commercial or private) pilot even for people not looking to go on interview straight-away, but just want to brush up their knowledge.
3 remarks:
- I have to agree with the previous reviews on the fact that there are plenty of errors, the least the author/publisher could do, is build a list with errata.
- some more illustrations would have been nice - but it is no reason for not buying this book
- pitty there's no CD with a quiz of the covered questions, but then again: it's a book (not software).
Book Description
The Talent Management Handbook explains how organizations can identify and get the most out of “high-potential people” by developing and promoting them to key positions.
The book explains:
1. A system for integrating three human resources “building blocks”: organizational competencies, performance appraisal, and forecasting employee/manager potential
2. Six human resources conditions necessary for organization excellence
3. How to link your employee assessment process to career planning and development
The Talent Management Handbook will help you design career plans that boost employee morale, as well as create and sustain excellence in your organization. It is full of simple, efficient, easy-to-follow methods for assessing, planning, and developing high-value people to meet your organization’s current and future needs. And it will help you combine your organization’s diverse human resources activities into a single, cogent system.
Featuring best practices from leading companies as well as contributions from field experts who hold top positions in such leading HR consultancies as AON Consulting, The Hay Group, Hewitt Associates, Right Management Consulting. Sibson Consulting, and Towers Perrin, The Talent Management Handbook is an authoritative resource for creating and maintaining excellence in your organization through people management.
Customer Reviews:
It's Okay..........2007-08-23
I was really excited to get this book because I thought it was going to walk me through the steps of creating competencies and how to put them into place. The first chapter was great. After that it sort of drags a little. Each chapter is written by a different person or group of people so it is more like an accumulation of articles rather than something that is specifically useful. The information is still good and I am looking forward to finishing the book (almost done), but it definitely has not kept my interest. There are some spelling errors in the book as well, which tend to make it seem like it is not read enough to be considered a reliable resource. It is alright, but don't have the expectation that you will have enough information to implement these systems after reading the book.
Outstanding Book.......2007-02-10
This is an outstanding book that succinctly explains a simple and practical approach to the identification, assessment and management of talent in the current, dynamic operating business environment. The book plainly gives advice on how to avoid high staff turnover, poor morale, and poor performance.
Here is a book that not only "tells it like it is," but offers visionary insights into "how it needs to be." The authors ignite the imagination, expand the possibilities, and offer practical strategies any firm can use to effectively develop, retain and utilise talent for the benefit of an organisation and enter the fluid, flexible future. Managers at all levels will cheer the sanity the authors suggest.
The book is written in an easy to follow and understand way that will help you draw career plans that enhance the morale of the workforce and generate and maintain high performance in your organization. It is full of straightforward, efficient, clear techniques for evaluating, planning, and developing top performing employees to ensure that your organization will be a success.
Exceptional Talent Management Resource.......2006-02-23
This handbook offers valuable and process rich descriptions of how to create a talent management system and how to develop competencies to work within that system for consultants and executives alike. The handbook also provides practical suggestions on creating performance management systems along with several other support tools common to talent management systems including compensation, 360 feedback, training and coaching.
Good reference material.......2005-08-20
A few of the articles are stellar, but many are so-so. Nevertheless, it is very comprehensive covering topics from A to Z, so it is a good reference tool. Definitely for the HR professional, not the line manager.
AN EXCELLENT COLLECTION OF INSIGHTFUL CONTRIBUTIONS........2005-05-20
The concept of talent management is a systematic, proactive approach to the integration of business and organizational planning, assessment, succession planning, performance improvement, competency enhancement, and career growth. Contributors explain: how a talent management plan and process are developed; the four steps to creating a system; how competencies create economic value; finding high-potential talent throughout the organization; and much more. Breaks important, new ground.
Book Description
Asking the right questions can help job seekers ace the interview and land that job The most critical question job interviewers ask is often the last one. That's when they lean forward and say, "Do you have any questions?" As author John Kador points out, that's the applicants' moment to shine, to demonstrate that they have done their homework and that they're good fit with the organization. Most of all, it provides an applicant with an opportunity to ask for the job. A powerful resource for vast and growing numbers of job seekers, this book fills readers in on the pivotal questions they need to ask to ace the interview. With chapters organized around major themes, such as "the company," "the job," and "the community," 201 Best Questions to Ask on Your Interview not only supplies readers with the right questions for virtually every context but also coaches them on the right ways to ask them.
Download Description
"Asking the right questions can help job seekers ace the interview and land that job The most critical question job interviewers ask is often the last one. That's when they lean forward and say, "Do you have any questions?" As author John Kador points out, that's the applicants' moment to shine, to demonstrate that they have done their homework and that they're good fit with the organization. Most of all, it provides an applicant with an opportunity to ask for the job. A powerful resource for vast and growing numbers of job seekers, this book fills readers in on the pivotal questions they need to ask to ace the interview. With chapters organized around major themes, such as "the company," "the job," and "the community," 201 Best Questions to Ask on Your Interview not only supplies readers with the right questions for virtually every context but also coaches them on the right ways to ask them."
Customer Reviews:
Absolutely Worth Reading.......2007-08-23
The book was full of practical and extremely useful examples. Easy to pick up and put down and digest in short bursts. Easy to focus on specific areas of concern -- not a textbook. It generated ideas and provided insight about how the interviewer thinks... well worth the investment.
Informative book, got a job right after reading it..........2007-03-08
Excellent book. The information was there and straight to the point. It was an easy read. I don't know if you will be able to use all the questions (because I couldn't) but I was able to find a good number of them. Also, had an interview with a major software company (guess) and they were very impressed with the questions. Went on to the 2nd round interviews. :-)
A must have that'll give you an edge.......2006-12-09
In the world of job-seekers there are job-interviewers. Most of job-interviewers are bad because:
1) They were summoned at the last minute to interview you and didn't even read your resume
2) They have no interviewing skills and have no ideas about (a) what they are looking for and (b) how to ask questions
3) They just don't care of being good at what they do since the odds are in their favors and that there are no negative ramifications if they're not as good as they can be.
This make a lot of job-interviewers throw questions at you. Just because they don't know what to ask or simply because it is intellectually more difficult to come up with a good probing questions.
I have some of these guys ask if you have a question and then ask again and again and again.
They are putting the burden on you to talk, but at the same they just surrender the control of the interview to you. This is your opportunity to shine, and this excellent book will help you do just that.
The more time you spend reading and memorizing questions, the better your interviewing skills will be. The structure of the book is excellent and the way questions are structure makes it easy to use the book as a reference even when you're taking an interview on the phone!
This gave me an edge, and I've impressed more than one interviewers with my questions. If you do your research ahead of time and demonstrate that you have a good the knowledge of the company and its industry, there's no reason for you not to perform well.
A must have in your personal library.
A lot of fluff.......2005-08-13
Much of this book is fluff. He spends a lot of ink on things a reasonable person would never say or do at an interview. Also, many of his "serious" question seem ill advised.
Extremely Practical.......2005-08-09
I was waiting in line at the college bookstore, (buying a textbook), and this book was prominently featured. I thumbed through and was impressed at the straightforwardness of the questions. Making a list from these questions will, no doubt, give the impression on an interview, that you are focused, serious and organized. A worthwhile investment.
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- How to Get the Teaching Job You Want: The Complete Guide for College Graduates, Teachers Changing Schools, Returning Teachers and Career Changers
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- Inside Secrets of Finding a Teaching Job: The Most Effective Search Methods for Both New and Experienced Educators (Inside Secrets of Finding a Teaching Job)
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