People Styles At Work: Making Bad Relationships Good and Good Relationships Better

People Styles At Work: Making Bad Relationships Good and Good Relationships Better
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Clear and Concise Information You Can Use

Must read for every one...

you have to read it !

Could save your sanity, and maybe your job!

A method that really makes a difference in the workplace!

People Styles At Work: Making Bad Relationships Good and Good Relationships Better
Bolton Robert
Manufacturer: AMERICAN MANAGEMENT ASSOCIATION
ProductGroup: Book
Binding: Paperback

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Customer Reviews:

Clear and Concise Information You Can Use.......2006-10-10

I took a webinar based on this book and found the information presented intriguing enough to buy the book. It's a short read but filled with good, practical information. If there are certain people in your lives who rub you the wrong way, understanding how their style differs from yours could help to improve communication and make the relationship more effective and pleasant for both. This book was definitely worth reading and I've experienced benefits from it at work in a very short time.

Must read for every one..........2005-07-09

Of the several books I have studied on similar topics, this was one of the easiest to read through and apply. Although the title says People Styles at Work, it is equally applicable in personal life as well. The focus on studying behavior and inferring "style" from the same is much easier accomplished than trying to figure out the "temprament style" based on Myers Briggs.

The two dimensions of Assertiveness and Responsiveness, and the concept of above / below the middle for each of these dimensions gives 4 quadrants; one for each of the styles. This makes it convenient to understand the 4 styles, and also the shades within the styles.

I have benefited tremendously - if you are new to this topic it will serve you well to take notes as you read; create a cheat sheet of the characteristics for each style. Then for some time carry the cheat sheet with you, and refer to it often as you observe people's behaviors. Over a period of time, you will pickup the nuances of how to recognize the styles, and succeed in your interactions with others - despite them, and despite yourself... Enjoy!

you have to read it !.......2005-04-26

the book is simple and the ideas are easy to applicate in the every day life , i've tried the method and have good results - Read it if you have problem to communicate with some of your colleagues and you need to work with them

Could save your sanity, and maybe your job!.......2003-11-13

Highly recommended. Several years ago, I had a clash of personal styles between my boss and me. I thought she talked like a kindergarten teacher, and she felt that I came on like a steamroller. She was familiar with the methods discussed in this book, although she learned them during a seminar at a former employer. This book helped turn a bad working relationship into an excellent working relationship, and may have saved my job. I learned to "flex" to my boss's style (and to her credit, she flexed somewhat to mine). I reread the book from time to time and try to practice what I've learned. I highly recommend the book to anyone who is running into "people problems" on the job or elsewhere.

A method that really makes a difference in the workplace!.......2003-01-15

One the best book and method on the subject I have read so far, and I have read quite a few. There are 4 main Communication Styles, and the best thing is that only observable behaviors are used to categorize people in one style or another. No messing around with people's phsyche, and finally a very simple method to effectively relate to other people in the workplace.

I am using Communication Styles with all my direct reports, during meetings, etc. It allows me to convey clearly my messages, and at the same time overcome communication styles differences. This simple method does makes a difference in my daily work not only as a manager but also in communicating with my peers.

This book is a must have in your management library at home.

Writing for a Good Cause: The Complete Guide to Crafting Proposals and Other Persuasive Pieces for Nonprofits
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Writer Writing For Writers

Writing for a good cause!

Not just a guide to writing proposals - a guide to life

I put sticky notes on half the pages

Puts the Fun in Fundraising

Writing for a Good Cause: The Complete Guide to Crafting Proposals and Other Persuasive Pieces for Nonprofits
Joseph Barbato , and Danielle Furlich
Manufacturer: Fireside
ProductGroup: Book
Binding: Paperback

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ASIN: 0684857405

Amazon.com

Writing for nonprofits is a juggling act. One's job might entail writing grant proposals, newsletters, thank-you notes, case statements, and Web-site material--each for a different boss. The most successful development writers take the time to both experience their causes firsthand (sleep in the shelter, go to rehearsals, visit the wilderness) and cultivate personal relationships with their donors ("people give to people"). You'll give yourself an amazing head start when applying for a grant, say Joseph Barbato and Danielle Furlich, just by following an organization's guidelines and getting your math right--it's surprising how many fundraisers do neither. Make your point once, clearly, and don't forget the human element. "You aren't just asking for money," say the authors of Writing for a Good Cause, "you are asking to help people." Barbato and Furlich, both veteran fundraisers, interviewed both grants administrators and development writers for this guide. The result is an inside view of the arcane workings of the world of fundraising that would make any novice feel more proficient immediately. Their "gotta-get-it-out-right-now, how-late-is-FedEx-open? Down-and-dirty proposal kit" is a terrific tool when there isn't time to write the "knockout, beguiling, exciting, can't-put-it-down, and surely can't-turn-it-down fundraising proposal." And keep in mind: when a donor gives your proposal the nod, say thank you. Twice. In fact, say Barbato and Furlich, "It is almost impossible to thank a donor too much." --Jane Steinberg

Book Description

Filled with tips and survival skills from writers and fund-raising officers at nonprofits of all sizes, Writing for a Good Cause is the first book to explain how to use words well to win your cause the money it needs. Whether you work for a storefront social action agency or a leading university, the authors' knowledgeable, practical advice will help you:

Write the perfect proposal -- from the initial research and interviews to the final product
Draft, revise, and polish a "beguiling, exciting, can't-put-it-down and surely can't-turn-it-down" request for funds
Create case statements and other big money materials -- also write, design, and print newsletters, and use the World Wide Web effectively
Survive last-minute proposals and other crises -- with the Down-and-Dirty Proposal Kit!

Writing for a Good Cause provides everything fund raisers, volunteers, staff writers, freelancers, and program directors need to know to win funds from individual, foundation, and corporate donors.

Download Description

From storefront social action agencies to leading museums and universities, organizations across the country are seeking funds for good causes. But even the best cause doesn't stand a chance when proposals and other materials are badly written or deadly dull. Writing for a Good Cause is the first book to explain how to use words well to win the support of funders.

The authors, who have applied their writing talents to a variety of good causes, address the full range of challenges writers in development offices face. Their knowledgeable, practical advice covers:
-- Writing the perfect proposal -- from the initial research and interviews to the final product
-- Drafting, revising, and polishing a "beguiling, exciting, can't-put-it-down and surely can't-turn-it-down" request for funds
-- Creating case statements and other big money materials -- including how to write, design, and print newsletters and use the World Wide Web effectively

Filled with tips from writers at nonprofits and suggestions from top foundation funders, Writing for a Good Cause provides everything volunteers, staff writers, freelancers, and others need to know to fashion persuasive presentations for individual, foundation, and corporate donors.

Customer Reviews:

Writer Writing For Writers.......2007-07-13

Immensely "Readable" guidelines for writing all types of fundraising materials. Barbato has written a timeless, easy to follow handbook that holds a special place on my reference bookshelf.

Writing for a good cause!.......2006-04-25

Excellent book with very practical tips on writing to get funded. There are many grantwriting books and resources available, but this is one of the better that I've found for writing persuasively for major gifts. Great practical advice on formulating winning proposals, concept papers and other grant writing tools. Definitely recommend to grantseekers of all levels.

Not just a guide to writing proposals - a guide to life.......2002-08-12

Not surprisingly, this book provides advice that -- if applied literally -- will assist you in writing excellent proposals to fund your non-profit organization's ventures.

Surprisingly, the advice contained herein -- if made more generic in your mind -- is excellent advice for entire areas of your life. Sounds hokey, true. But honestly, boiled down the advice can be listed as:

1. Identify what the problem is. Do your research until you really understand the causes of the problems and their many effects.

2. Identify how you will know when you have made the problem better. How will you know when the problem has been alleviated? What intermediate steps need to be taken? How will you measure your progress along the way?

3.Identify what tools are available, and which are still needed, to move towards a resolution, or diminution, of the problem. Be specific here. Vague generalities are useless, but the brass tacks of a solution are absolutely priceless. Who has access to these tools? Who can make difficult things easy?

4. If you are asking for someone to help you with this problem, present the whole equation to them in a light that makes the most sense to *them*. This doesn't mean to lie, or exaggerate. It only means to focus your proposal in a way that makes them see it most personally.

5. Proofread what you have written, to be sure it says what you want it to say. Then proofread it again. And again. Get it right, because it is a hard and fast representative of you. This should be true in everything concrete you put out in the world with your name on it.

Now, all of this can be applied to writing a grant proposal. And much of it can be applied to the other things in life. Filling a job position, finding a home, working out a deteriorating relationship, educating yourself or your children ... you name it.

It's so rare that a book directed at an audience of specialists resonates with so much broadly applicable truth ... and it was such a delight to find it. I plowed through this book last night, reading every word, applying its advice mentally to all sorts of issues in my own life. I am pleased to report that it opened my eyes to solutions that had eluded me until now.

Wonderfully written, amusingly told, full of great advice to writers of all persuasive materials, this book is a gem.

I put sticky notes on half the pages.......2002-08-09

I took this book, along with many others on fundraising, out of my local library. Though I'm new to raising funds, I've made much of my living writing articles and books; I wasn't sure it would have much to teach me.

This book was so startlingly useful that I had to buy it. It will likely become your most dog-eared fundraising guide.

Puts the Fun in Fundraising.......2002-07-11

When I am on deadline and desperately in need of help, "Writing for a Good Cause" is where I turn first for guidance, solace, or inspiration (seeing as how our office manager objects to open containers of alcohol at one's desk). Not only is this book full of incredibly practical writing tips in handy list form, it is also very funny and a page turner.

The heart of the book is a clear guide to how to write a great proposal, but other valuable topics are covered, including newsletters, case statements, interviews, and the like.

In one section, the authors mix genuine examples of great fundraising writing with an imaginary proposal to fund the construction of the Brooklyn Bridge. They not only convince you to help build the Brooklyn Bridge, you're ready to buy it.

Book Description

Knowledge has always resided in organizations-but it wasn't until the Information Age put a premium on ideas that intellectual capital was recognized as a critical resource. Now, forces like technology, globalization, and the rise of free agency and virtual workplaces are bringing another form of "hidden" capital to the forefront.

In Good Company is the first book to examine the role that social capital-a company's "stock" of human connections such as trust, personal networks, and a sense of community-plays in thriving organizations. Written by leading knowledge management experts Don Cohen and Laurence Prusak, this groundbreaking book argues that social capital is so integral to business life that without it, cooperative action-and consequently productive work-isn't possible. The authors help today's leaders understand the nature and value of social capital, suggest ways they can encourage and enhance it, and explore how they can protect this vital but increasingly vulnerable resource in a volatile, virtual world.

Drawing on major social and economic theories, and the experiences of organizations including the World Bank, Aventis Pharma, Alcoa, Russell Reynolds, and UPS, In Good Company identifies the social elements that contribute to knowledge sharing, innovation, and high productivity. The authors convincingly show how almost every managerial decision-from hiring, firing, and promotion to implementing new technologies to designing office space-is an opportunity for social capital investment or loss. They also reveal the benefits that derive from investments in social capital, such as greater commitment and cooperation, increased talent retention, and more intelligent responses to customer needs.

A landmark book on the critical role that relationships play in organizational success, In Good Company helps employees at all levels recognize the power of social capital to help people work better, and make organizations better places to work.

Don Cohen is a writer, consultant, and the editor of Knowledge Directions. Laurence Prusak is Executive Director of the IBM Institute for Knowledge Management and co-author of Working Knowledge: How Organizations Manage What They Know.

Download Description

In Good Company is the first book to examine and explain the role that social capital--the value inherent in human connections, including trust, personal networks, and a sense of community--plays in the successful running of organizations. Knowledge management experts Don Cohen and Laurence Prusak identify the social elements that contribute to knowledge sharing, innovation, and high productivity--and show how nearly every managerial action can enhance or diminish an organization's social capital. Drawing on the social sciences, economics, and engaging stories from organizations including the World Bank, IBM, the New York City Diamond Trade, and UPS, this book offers practical advice on how to recognize and develop this hidden resource for employee fulfillment and economic gain.

Customer Reviews:

Social Capital is the leading edge for HR measurement- pay attention.......2006-02-16

The Information Age has put a premium on ideas and intellectual capital is more valuable today than ever. Knowledge has always resided within organizations, therefore the very sought after intellectual capital is a critical resource that resides within the employees of a company. Although these employees possess intellectual capital, with the emergence of technology, globalization, and the rise of free agency, another resource has emerged: social capital. This social capital is made-up of human connections, such as trust, networks, and a sense of community. In this book the authors share how to:

· Recognize social capital for what it is and what it is not. Understand that social capital is not about everyone liking everyone else, nor accepting everyone. It is not about being nice, or being forced to share tales of their personal lives. It is important to stay focused on what is truly social capital.
· Develop a sense of trust among employees and build trust between the employees and the firm. Learn how all social capital starts from a sense of trust.
· Allow networks and communities to develop naturally. Within networks, the authors show that social capital is strongest. Allow employees the space and time to connect.
· Encourage talk and storytelling. This is the voice of social capital. The art of conversation is discussed at some length by the authors.
· Meet the challenge of an increasing virtual world. The authors stress the importance of balancing both the virtual and real world experiences.

Work as Social Process.......2002-08-03

Why do new CEOs staff the company with their men?
Why are women under-represented un the business world?
Why could some succeed in launching and establishing new enterprises while other couldn¡¯t manage do so?
Why are the MBA degree craved, while there is no link between MBA results and future salary?
Social capital is supposed to be the answer to these questions. Social capital is widely exploited to emphasize the social nature of work: the work is the social process. Previously, corporate culture is used to point out such a nature. Organization¡¯s culture means the set of rites and rituals that give it its unique character. Culture is the ¡®way things are done around here.¡¯ The HP way, for example, the open-plan, walkabout management style laid down in the 1950s, by Bill Hewlett and Dave Packard, a style that still imbues the company today. But culture is a elusive concept. It¡¯s too soft to be managed. One executive asserted that ¡®the only culture round here is in the yoghurts in the canteen.¡¯ Nevertheless, though too soft to grasp, it¡¯s very real one. So many M&As have been botched for clashes between corporate cultures. It¡¯s real but too elusive to manage and grasp. Social capital is introduced to ground it on tangible material base. Then what is social capital? Social capital refers attributes like trust, commitment, attachment and so forth which belongs to active connections among people, in other word, network and community.
When the God decided to put a stop to human-being¡¯s first great collective enterprise, he confused their language so they could no longer understand one another, and could not carry out the joint project, Tower of Babel. Carry a heavy stone could be done without words. The real problem was the loss of understanding that cannot be mimed or diagrammed. Without common speech, the tower¡¯s planners could not have inspired others to join the project, workers could not have learned to trust each other¡¯s judgment, resolve unexpected problems together, or count on each other¡¯s help in dangerous situations. In other words, what they lost was not just common language, but the social capital which was probably more critical than the failure of information exchange.
Some schools in economics of organization characterized the firm as the flow of information. It¡¯s hard to deny. In this regard, however, corporate culture is no more than each company¡¯s idiosyncratic frame to each processing info: the firm is no more than a cybernetic system. But the firm is a social process built on community and network. Culture is what resides in community and network within personnel.
Moreover, organization¡¯s knowledge and capabilities lies not in official hierarchy but in unofficial community of practice. Most job training occurs after workers join a firm. They learn by dong on the shop floor. There is always a manual that describes how to operate a particular machine or conduct a job. As times passes, however, workers are apt to devise better ways to do the job and surpass the manual. And this is the collective process. As they work together, knowledge slowly moves from person to person. Network and community are not only the repository of corporate knowledge and capacities, but also the incubator of collaboration, especially voluntary collaboration that does not rely on external incentives. They help create and sustain our personal identities, the intrinsic satisfactions of praise, respect, and gratitude from fellow members. Those have more meaning and power than little prizes or even monetary rewards.
Now, I think, you¡¯ve got what is social capital. Above, I followed the style of the book which does not burden the reader with abstract concepts, but illustrate the picture of social capital with real world examples, to enlighten readers to the practical meaning of social capital in their own workplace. With closing the last page. I bet you get the crux and import of social capital.

I was glad someone noticed!.......2002-06-19

This is a good and helpful read. While Cohen and Prusak do tend to say a lot of things that one has a gut feeling of but has never read or heard someone say aloud about working relationships, some of it was really fascinating. They have a particularly interesting chapter on chat and storytelling and the functions those activities serve at work. The theme of the book is that organizations should invest in social capital the way they invest in other kinds of capital, but that such investments can't be faked. Workers know when the love is real, so to speak.

The writers address particularly cogent trends of telecommuting and volatile industries and how those can cause stress in organizations because they lower social capital. They had some interesting points. One thing I particularly responded to was the chapter on trust. They wrote that when someone says their organization is particularly political, what they are saying is
that there is very low trust. Another thing they wrote that really interested me is that the virtual office isn't going to succeed - and hasn't as predicted - because work is an inherently social activity. That's one of the reasons people like it and are dedicated to it. Not that many people are ever going to want to work at home in their pajamas - every single day. They also suggest that money isn't the only effective lure for new talent or retainer of current employees. They write that if talent can just be bought, it will be, but if you create high social capital in your organizations, money alone won't be able to suck the talented people from your offices.

[The book made me want to read more by Chris Argyris, who is an organizational pyschologist at Harvard, and the book "The Social Life of Information."]

Pointing Out the Intangible Values of Positive Connection.......2001-09-25

"Social capital consists of the stock of active connections among people, the trust, mutual understanding, and shared values and behaviors that bind the members of human networks and communities and make cooperative action possible." What is new about this book is that it applies this sociological concept to business enterprises.

As the authors point out, having more social capital inside an organization is good, but it is not sufficient to create a successful enterprise. Digital Equipment is used as an example of this point. Also, organizations can have social capital and be serving harmful ends (the Nazis are used as an example).

The authors feel that there are important limits to what free agency, telecommuting, virtual organizations, and hoteling offices can accomplish because their basis in social capital will be weaker.

On the positive side, they argue for hiring and encouraging people who fit the values and culture of the organization, and creating an environment in which social capital will build. To do this, companies should actively take steps that build trust, networks and communication through making appropriate spaces and time available, and help people learn through effective story telling.

The benefits of this approach will be better knowledge sharing, lower transaction costs, lower turnover of key employees, better coherence of action due to organizational stability and more shared understanding. You may also see more creativity if people are allowed to experience the intrinsic pleasures of making the future.

I thought that the best part of this book was in the detailed look at the various kinds of stories that organizations tell and what their purposes are. This book extended my understanding of that subject, which is an important one for communications.

The main drawback of the book is that it does not address social capital in terms of the connections between the individuals in the organization and most stakeholders (like customers, suppliers, partners, owners, lenders, and the communities the company serves). These connections are more important in those dimensions discussed in the book than the equivalent connections within the company. So this omission is a pretty significant limitation of the book.

The major secondary drawback of the book is that those who work in organizations like the ones described here with lots of social capital (UPS, SAS Institute, and J & J) will probably find little that is new. For those who are insensitive to the importance of social connections, this book will seem too amorphous and nonquantitative to change minds. If the target is to make those with low emotional intelligence become more effective and supportive, this book won't make the grade. It's preaching to the choir, without enough discipline in defining its prescriptions. For example, the book argues that cubicles with lots of sight lines are great for improving communications. But those who need quiet time and places to work for extended periods will tell you that cubicles drive them up the wall and reduce certain kinds of productivity. What's the best way to encourage both more communications and quiet thinking time when it's needed?

If you are interested in seeing lots of case histories on these subjects, you would probably enjoy the parts of The Dance of Change that focus on improving communication, trust, and connection.

After you finish this book, think about where your organization needs more trust, where you need more connections within and without the company, and how you can create a more cohesive creativity on the significant opportunities that face you.

Be open to the positive potential of the new, and help others to see it also!

Common sense, uncommon insight.......2001-05-01

If I could inflict one book on business executives this year, this would be it. In arguing that social capital within organisations has a value, and that there are ways to encourage it, the authors will not surprise most corporate infantry. But they draw together the human strands of this topic - trust, networking, the office environment, gossip - in an elegant and compelling way, and turn an insightful lens towards everyday facets of employee interaction. While the approach is scholarly, there's enough case study and anecdote to give their case a grounded authenticity. It's extremely well written, and the ideas it brings together beg for enlargement and further research.

The International Sale of Goods: Law and Practice

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The International Sale of Goods: Law and Practice
Michael Bridge
Manufacturer: Oxford University Press, USA
ProductGroup: Book
Binding: Hardcover

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All Titles | Qualifying Textbooks - Fall 2007 | Stores | Books
ASIN: 0198764901

Book Description

This work provides a much-needed detailed treatment of the international sale of commodities. It focuses on all the key issues in international commodity sales, including the contractual construction of FOB and CIF terms, import/export licenses, frustration and risk, termination for breach, and damages. An important feature of the book is the comprehensive analysis of the legal principles that arise from terms of the standard contracts promulgated by trading associations such as GAFTA and FOSFA. The book also includes detailed coverage of all the important recent statutory developments in the law of sale, namely, the Carriage of Goods by Sea Act 1992 and the Sale of Goods (Amendment) Act 1995. There is also in-depth analysis of the UN Convention on the International Sale of Goods.

The Beermat Entrepreneur: Turn Your Good Idea into a Great Business

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Total Fluff Piece
forget the MBS bs - this is the real world
Fab Two!
Simple, insightful, and fun
Great insights and practical too!

The Beermat Entrepreneur: Turn Your Good Idea into a Great Business
Mike Southon , and Chris West
Manufacturer: Financial Times Management
ProductGroup: Book
Binding: Paperback

Strategy & Competition | Management & Leadership | Business & Investing | Subjects | Books

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All Titles | Qualifying Textbooks - Fall 2007 | Stores | Books

Business & Investing | Qualifying Textbooks - Fall 2007 | Stores | Books
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Made to Stick: Why Some Ideas Survive and Others Die

ASIN: 0273659294

Customer Reviews:

Total Fluff Piece.......2003-06-04

I can't believe this load of fluff was published. This book wouldn'tcut it as middle school primer on business. I have no idea why some rate it 5 stars.

forget the MBS bs - this is the real world.......2003-03-15

absolutely brilliant well written book.
extremely realistic depiction of what it takes to get businesses off the ground.
for every overfinanced VP led venture that succeeds MANY crash and burn. why is that? read the book adn find out.
key insights into what it takes to get a business going and run it both your way, in accordance with your vision, with a reasonable chance of success.
If would be interesting to know how many of the negative The author has - several times.

Fab Two!.......2003-01-28

Mike and Chris have done it! This is an easy and fast read for individuals looking to start a business. AND, if those starting a business do not have management experience, I strongly suggest you dive right in! They really hit the nail on the head - relationships, relationships, relationships. People working with people, inside and outside of the company. First customers are important and a good sales team (person) is critical. US companies doing business with the government need to keep a watchful eye on the owner structure....51% of a business needs to be owned by a socially and economically disadvantaged individual(s) before it can qualify for 8A status.

I'd also like to mimic their comments about MBAs - they're not always necessary. A sharp witted professor from the University of Maryland said it best to me: Higher education is for people without talent. When he said that, I was struck with how simple, but true this statement is. I would caution (especially Washingtonians) to keep in mind that the whole person is what should be considered, not just a decorated resume.

Mike and Chris have made a bevy of good and useful points in this expose. I would highly recommend reading it!

Simple, insightful, and fun.......2002-10-25

Does a book have to dense to be thoughtful? Does it have to use ten-dollar (or should I say pounds sterling) words to be smart? I don't think so.

Mike and Chris do a great job of clearly describing some of the key points and milestones of building a successful business. As a business advisor, MBA graduate, and entrepreneur, I agree with Chris and Mike that business is easy. The problem is there are several key points that you must tenaciously focus on and get right to be successful.

They do a great job of organizing and describing some of these key points based around an elevator pitch, a mentor, and your first customer. Other business books and scholars might describe it differently, but not in as interesting or entertaining a fashion.

If you're an entrepreneur, with little time to spare, The Beermat Entrepreneur, provides you many key insights in a quick, breezy, entertaining way. Enjoy.

Great insights and practical too!.......2002-10-15

Having seen Mike and Chris speak in London recently, and having read this excellent, practical guide to being a successful entrepreneur, I have to say this is a must-have for any aspiring professional businessperson. It's witty, entertaining and full of some really great stories that really are TRUE! I'd suggest this as a great gift for companies who want to kick-start their teams to really get their ideas off the ground. A terrific read!

Ensuring Fairness in Health Care Coverage: An Employer's Guide to Making Good Decisions on Tough Issues

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Ensuring Fairness in Health Care Coverage: An Employer's Guide to Making Good Decisions on Tough Issues
Matthew K. Wynia , and Abraham P. Schwab
Manufacturer: AMACOM/American Management Association
ProductGroup: Book
Binding: Hardcover

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Book Description

Based on a study by the Ethical Force Program, led by the Institute for Ethics at the American Medical Association, Ensuring Fairness in Health Care Coverage helps employers make difficult decisions about the fairness -- and perceived fairness -- of the health benefits they provide to employees.

This groundbreaking book tackles complex questions such as: whether employees with higher salaries should pay more for the same coverage than those earning less * whether it's fair to charge employees who smoke or who are overweight more for their health insurance plans * whether employers should pay for domestic partner benefits * whether they should pay less for mental health care than for physical ailments * and more.

Readers will find real-life scenarios, along with concrete steps for handling what are often tough and sensitive issues. They will also discover a proactive approach to safeguard against employee resentment, legal appeals, and adverse publicity.

Wake 'em Up! How to Use Humor & Other Professional Techniques to Create Alarmingly Good Business Presentations
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Useful

Audiences Love Humor

For anyone who makes presentations, THIS is the foundation.

A 'must read' for anyone who speaks before audiences.

The only book I'll ever need on making a great presentation.

Wake 'em Up! How to Use Humor & Other Professional Techniques to Create Alarmingly Good Business Presentations
Thomas Antion
Manufacturer: Anchor Publishing
ProductGroup: Book
Binding: Paperback

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Book Yourself Solid: The Fastest, Easiest, and Most Reliable System for Getting More Clients Than You Can Handle Even if You Hate Marketing and Selling

ASIN: 0926395165

Book Description

How to use humor and other professional techniques to create alarmingly good business presentations.

Customer Reviews:

Useful.......2002-02-04

An excellent book full of immediately useful tips to turn any business presentation into an interesting presention. Trying to put to death the idea that if the presentation isn't boring no one will take it seriously. Tom shows readers that even important topics can benefit by interesting presentations. A must for every business library!

Audiences Love Humor.......2000-10-04

This book will not help you tell jokes. It describes how to make your presentations more entertaining. Tom Antion's secrets on room setup and how to open a speech are worth more than the price of the book. Whether you are speaking to a large group or to a small sales meeting, the tips in this book will help you get your point across.

For coverage, click on Table of Contents in the left-hand column of this page.

Tom Antion is a marketing genius who teaches speakers how to speak and how to sell themselves. A gifted professional speaker, he shares his years of experience in these pages.

As a professional speaker and the author of 113 books (including revisions and foreign-language editions) and over 500 magazine articles, I highly recommend this book to anyone who has to get their point across to groups. DanPoynter@ParaPublishing.com.

For anyone who makes presentations, THIS is the foundation........1998-12-17

If any American leader is known for using wit and humor in difficult situations, it is John F. Kennedy. He knew that ANY situation can be made palatable with the proper use of humor. I approached Tom Antion's book (and videotape) with the same skepticism I use in all such purchases and was very pleasantly surprised. Tom has produced a basic reference work that will serve in any situation. I'm sure it would have been in JFK's personal library, just as it is now in mine. In preparing JFK and leadership speeches for delivery anywhere in the world, I routinely consult Tom Antion's reference works. I recommend them in any format as the foundation for a professional approach to communicating with others.

Francis G. McGuire, Director, John F. Kennedy Leadership Series (tm)

A 'must read' for anyone who speaks before audiences........1998-12-11

Wow! Tom Antion did it. "Wake 'em Up! is a masterpiece. This is a 'must read' for anyone who speaks before an audience, regardless of the size. His tips will both keep you out of trouble and guide you toward mastering the art of public persuasion. Be careful, if you do what he suggests, you might start getting 'too many' speaking invitations. -Edwin Richard Rigsbee, Professional Speaker

The only book I'll ever need on making a great presentation........1998-12-08

Wake "Em Up is a complete source for everything you will ever need to know about making a great presentation. Whether you are a professional looking to move to the next level or just need to make a great presentation to your boss this is the book to get. Easy to read. Easy to use. Easy to love!

Getting It Across: A Guide to Good Presentations

Average customer rating:

Getting It Across: A Guide to Good Presentations
Carole M. Mablekos
Manufacturer: Professional Publications (CA)
ProductGroup: Book
Binding: Paperback

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ASIN: 1591260639

Book Description

Getting It Across is comprehensive introduction to making presentations in a business environment, for engineers and other technical professionals. It provides expert advice on creating a good presentation, while also improving your presentation skills and self-confidence.

How to Give Good Phone: Telephone Techniques to Increase Your Power, Profits and Performance

Average customer rating:

How to Give Good Phone: Telephone Techniques to Increase Your Power, Profits and Performance
Lisa Collier Cool
Manufacturer: Plume
ProductGroup: Book
Binding: Paperback

Communications | Skills | Business & Investing | Subjects | Books

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ASIN: 1556110502

Good Enough - Isn't: How to Use Communication to Grow Your Business and Yourself

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Good Enough - Isn't: How to Use Communication to Grow Your Business and Yourself
Sandy Linver
Manufacturer: Fireside
ProductGroup: Book
Binding: Paperback

General | Business & Investing | Subjects | Books
ASIN: 0743237382

Book Description

Internationally recognized as an expert on communication, Sandy Linver is the founder of Speakeasy Inc., a communication training and consulting company with offices in Atlanta and San Francisco. For thirty years Speakeasy has been helping business leaders at all levels reach their full potential through more effective communication -- internally, with their colleagues, and externally, with their clients. The company's clients include The Coca-Cola Company, Accenture, UPS, The Home Depot, Sprint and Microsoft. Linver is also the author of SpeakEasy and Speak and Get Results.

Good Enough -- Isn't is not a "how to" book. It's a "where to" book about where communication development can take you, professionally and personally. It's for those who know that the really important things in life come through long-term commitment, and that rewards are as much in the journey as the destination. In Good Enough -- Isn't, Sandy Linver tells you about those rewards -- and gives you a road map for the journey.

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