Book Description
Demand for qualified and certified information systems (IS) auditors has increased dramatically since the adoption of the Sarbanes-Oxley Act in 2002. Now you can prepare for CISA certification, the one certification designed specifically for IS auditors, and improve your job skills with this valuable book. Not only will you get the valuable preparation you need for the CISA exam, youll also find practical information to prepare you for the real world. This invaluable guide contains:
Authoritative coverage of all CISA exam objectives, including:
- The IS Audit Process.
- IT Governance.
- Systems and Infrastructure Lifecycle Management.
- IT Service Delivery and Support.
- Protection of Information Assets.
- Disaster Recovery and Business Continuity.
Practical information that will prepare you for the real world such as:
- Secrets of successful auditing.
- Government regulations at a glance.
- Incident handling checklist.
- Scenarios providing insight into professional audit systems and controls.
Additional exam and career preparation tools such as:
- Challenging chapter review questions.
- A glossary of terms.
- Tips on preparing for exam day.
- Information on related certifications.
A free CD-ROM with:
- Advanced testing software with challenging chapter review questions plus bonus practice exams so you can test your knowledge.
- Flashcards that run on your PC, Pocket PC, or Palm handheld.
- The entire book in searchable and printable PDF.
Customer Reviews:
Great Book for Targeted Learning.......2007-10-03
The CISA exam is written in a way to reflect the choices an auditor faces. What's best, what's the most preferred, etc., tend to be the types of questions one faces. (The CISA exam is not going to ask the test sitter, what is the best in a given environment, as that would be too ridiculous to measure.) As such, people often find the test confusing, because they want to read too much into the questions.
I picked this book up the week before the CISA exam and targeted my reading toward those areas in which I had the least experience (e.g. SDLC, etc) and I passed. That was it! Although not perfect, the book is readable and focused. There are some decent example questions at the back of the book that will prepare one for the types of questions on the test.
Good CISA study guide.......2007-09-11
This book is easy to read and it helps to study for the exam especially if you have CISA exam question CD.
I highly recomend it (and exam question CD too).
Good book, used it and passed Dec 2006 Exam. I am a CISA thanks to this book.......2007-08-15
Good book, used it and passed Dec 2006 Exam on my first attempt. I am a CISA, thanks to this book.The details are just what you need, the authors a did a good job, i recommend it to my brother and friends for Dec 07 Exams, and i talk about it to whoever care to listen.
A book does not need to be a hard core to be good, simple easy and straight forward that is why i like it. it gives you the details,it is a good manual.
Used it to pass the June 2007 exam.......2007-08-10
I just found out that I passed the June 2007 exam. I used 2 items to study.
This book and the question and answer database from ISACA.
First, do not try to use this book alone.
Second, dont even waste your time with the practice questions at the end of the chapter. You will never see questions like those on the exam.
Third, I would recommend the question and answer database. You will see questions like those on the exam.
After using this book and the Q&A database, the test was not that hard. I was not surprised by any questions.
Good study guide, but not enough for the exam.......2007-06-23
I took the exam two weeks ago and did really good. I would recommend studying ISACA's CISA review questions in addition to this book. Reading this book alone will not help you pass the exam. The concepts are well explained but the questions in the book are nothing like the ones in the exam.
Good luck
Book Description
How do cultural differences and real-world issues affect the education of students, in this case, American Indian students? What approaches have real teachers found that work well with American Indian students? This books answers these and more thoughtful questions about teaching in today's diverse school communities.
KEY TOPICS: This book captures the collected wisdom of nearly 60 teachers of American Indian students, their frustrations, joys, and challenges. It provides in a very real way, a portrait of the issues that challenge these students, as well as the successes some teachers have in working with American Indian students. It provides new and fresh perspectives on learning styles and literacy issues. It is also the first book to confront issues of historic oppression and its impact on contemporary Indian education. New and practicing teachers seeking to enhance their awareness and teaching methods to meet the needs of today's diverse classrooms.
Customer Reviews:
A must-read!.......2000-05-24
Possibly the most useful book available for anyone working in or considering working in elementary and secondary American Indian education. As a tribal school employee, I felt the authors may have used our school as a case study! Thought provoking and inspirational - highly recommended.
A journey in understanding.......1998-12-12
These gentle, generous-spirited writers have contributed a great deal to the field. Their book is full of stories, true tales of work in classrooms. Each leads you further into the depths of insight needed to be of use as an educator of Native American students.
Book Description
How have Japanese companies become world leaders in the automotive and electronics industries, among others? What is the secret of their success? Two leading Japanese business experts, Ikujiro Nonaka and Hirotaka Takeuchi, are the first to tie the success of Japanese companies to their ability to create new knowledge and use it to produce successful products and technologies. In The Knowledge-Creating Company, Nonaka and Takeuchi provide an inside look at how Japanese companies go about creating this new knowledge organizationally. The authors point out that there are two types of knowledge: explicit knowledge, contained in manuals and procedures, and tacit knowledge, learned only by experience, and communicated only indirectly, through metaphor and analogy. U.S. managers focus on explicit knowledge. The Japanese, on the other hand, focus on tacit knowledge. And this, the authors argue, is the key to their success--the Japanese have learned how to transform tacit into explicit knowledge. To explain how this is done--and illuminate Japanese business practices as they do so--the authors range from Greek philosophy to Zen Buddhism, from classical economists to modern management gurus, illustrating the theory of organizational knowledge creation with case studies drawn from such firms as Honda, Canon, Matsushita, NEC, Nissan, 3M, GE, and even the U.S. Marines. For instance, using Matsushita's development of the Home Bakery (the world's first fully automated bread-baking machine for home use), they show how tacit knowledge can be converted to explicit knowledge: when the designers couldn't perfect the dough kneading mechanism, a software programmer apprenticed herself with the master baker at Osaka International Hotel, gained a tacit understanding of kneading, and then conveyed this information to the engineers. In addition, the authors show that, to create knowledge, the best management style is neither top-down nor bottom-up, but rather what they call "middle-up-down," in which the middle managers form a bridge between the ideals of top management and the chaotic realities of the frontline. As we make the turn into the 21st century, a new society is emerging. Peter Drucker calls it the "knowledge society," one that is drastically different from the "industrial society," and one in which acquiring and applying knowledge will become key competitive factors. Nonaka and Takeuchi go a step further, arguing that creating knowledge will become the key to sustaining a competitive advantage in the future. Because the competitive environment and customer preferences changes constantly, knowledge perishes quickly. With The Knowledge-Creating Company, managers have at their fingertips years of insight from Japanese firms that reveal how to create knowledge continuously, and how to exploit it to make successful new products, services, and systems.
Download Description
Manufacturers around the world have learned much from Japanese manufacturing techniques. However, any company that wants to compete on knowledge must also learn from Japanese techniques of knowledge-creation. Managers at Japan's most successful companies recognize that creating knowledge is not simply a matter of processing objective information. Rather, it depends on tapping the tacit and often highly subjective insights, intuitions, and ideals of employees.
Customer Reviews:
Not even worth one star.......2005-11-21
I was very disappointed by this book. Not only was it painful to read, because it dragged on and was full of academic nonsense, the authors views were also unconvincing and based on old research.
This book is outdated and not relevant to the way Japan is today. The authors use a lot of research and examples from the 80s and even the 70s. They make the claim that Japanese firms experienced a lot of success in the late 70s and 80s because of their superior ability to "create knowledge." They seem to be in complete denial that Japan's economic bubble had anything to do with this "success" that they are talking about. Also, the book was written over 10 years ago, before the financial crisis and before people realized that a lot of this so-called success was just cooked in the books by accountants.
They do give some reasonable examples of knowledge creating firms that are successful, but that's all they are, just a few examples and not an accurate representation of the whole picture of Japanese Management. Also, most of the examples are of Japanese manufacturing firms. What about the service sector? Suspiciously they did not use examples of companies from Japan's service sector, which are extremely inefficient and not the text book perfect examples of successful "knowledge creating" firms.
The theories and models in this book are a bunch of overly abstract vague pretentious academic nonsense. The real life examples are so nebulously related to the theories and models that most successful (or unsuccessful) companies can be used as examples.
If you want to read a bunch of nonsense based on old research with the names of Harvard professors and some philosophy thrown in to make the nonsense seem legit and intelligent, then by all means, read this book. But if you are like me and want to learn about Japanese management, don't waste your time or money on this book.
BEWARE! Digital version is only a 10 page summary!.......2004-03-16
Don't get caught like I did.
From information-processing machine to knowledge-creating co.......2002-08-28
This book is the classic in the organizational learning approach. But it¡¯s more than that. This book is not about lean production or Japanese kaizen system, but about how to enhance a firm¡¯s adaptability to turbulent environment through knowledge creation. with suggesting new concept of knowledge-creation as the tangible base of organizational capabilities or innovation, this book serves as the bridge between organizational learning school and resource-capabilities view.
As the being to survive in environment, the firm processes signals or information from environment. Knowledge is the framework to process info to interpret the state of environment. Up to 1980s, the company was viewed as information-processing machine. Indeed, firm is the flow of information. That kind of view has been justified against the business reality. Actually, it¡¯s the very picture of bureaucratic organization which culminated in GM¡¯s M-form model. Here, CEO like Jack Welch is the hero. Such an organization is effective when the environment is stable and predictable. But since 1970s, things have changed. Uncertainties have been amplified with the hypercompetition on global scale. Now the framework to interpret the signal from environment, itself should incessantly and systemically be adapted to turbulent reality. Knowledge and innovation have come the words of the day. Not surprisingly, there has been growing dissatisfaction with traditional organizational structure. Kao¡¯s CEO, Maruta put it in this way: ¡®The intelligence of a firm does not come from the president nor top management. That must come from the gathering of all knowledge of all members.¡¯ This book is about to how to build organization as the effective innovation site. To do so, all the available knowledge in and out of company should be able to be mobilized and freely flow throughout the firm. For instance, front line employees are constantly in direct touch with the outside world. They can obtain access to the up-to-date info on the market, technology, or competitors. But their knowledge is, in most cases, not able to be expressed in explicit way. Generally, it¡¯s the tacit knowledge. But to survive more and more intensified competition, the firm should be apt to mobilizing their tacit knowledge. To achieve such a goal, task force or bottom-up organizational model emerged. In those model, the creative knowledge worker, in Peter Drucker¡¯s term, is the hero. But in those models, knowledge tends to be confined to narrow front line, and comes and goes with creative employees. And worse, the firm can¡¯t react as an efficient unit to threats from environment. As a result, innovation is the haphazard event. So there should be some integrating mechanism like hierarchy. To be efficient unit, knowledge should flow all over the company. Here, authors rediscover the significance of middle managers. They play the role of midwife and amplifier of knowledge from front line employees and between various divisions in the firm. They coordinate the flow of knowledge and maintain the firm as a coherent knowledge-creating unit. In short, the firm should be organized as the melting pot of member¡¯s knowledge. Authors take examples from Japanese firms to illustrate what¡¯s like such a site.
A look at knowledge creation.......2001-11-26
I came to this book through a reference in Novak & Gowin. What caught my eye was that someone was willing to talk about an epistemological stance other than the analytic, reductionist view held in science. For the most part, I found this book's understanding of Western epistemology to be reasonable; I can't speak for the Japanese epsitemology cited. What interested me, and for which I recommend the book, is their view of knowledge creation. The case studies lend weight to their view, but they do explicate a possible model for turning subjective knowledge into explicit knowledge. They suggest a management model for making it happen. The book is very well written and edited.
I believe the book needs a very careful read *outside* the business community. I would put this book down as the business version of Feynman's *The Character of Natural Law*.
An essential book on knowledge management.......2001-09-28
This is perhaps one of the most important books presently available on knowledge management. The authors demonstrate how 'knowledge' is vital to innovation within Japanese firms, with clear distinction made between 'tacit' and explicit' knowledge. An effort is made to distinguish the differences between Japanese and Western firms through an emphasis on the importance of 'tacit' knowledge and a 'middle-up-down' management process. Other than Chapter 2 (a review of philosophical background relating to epistemology which might put some readers off), this book has minimal jargons and complexities and would be an easy and enjoyable read even for non-academics. The arguments presented by the authors are well-illustrated with relevant industrial examples. Overall, this is a book that not only brings a new perspective to knowledge management but also raises questions for the ardent researchers who might ponder over its relevance to non-Japanese firms.
Book Description
Negotiation is a critical skill needed for effective management.
NEGOTIATION: READINGS EXERCISES, AND CASES, 5/e takes an experiential approach and explores the major concepts and theories of the psychology of bargaining and negotiation, and the dynamics of interpersonal and inter-group conflict and its resolution. It is relevant to a broad spectrum of management students, not only human resource management or industrial relations candidates. It contains approximately 50 readings, 32 exercises, 9 cases and 5 questionnaires.
Customer Reviews:
Dense but thorough.......2007-10-05
The book is very good, but dense. You need to read over the book carefully to get everything out of it.
Negotiation.......2007-03-26
Excellent book on negotiation! I wish I had read this many years ago as it would have saved a lot of money and relationships in both my business and personnal negotiations.
Teaching Review.......2006-03-01
The text from Lewicki, Barry, and Saunders is the most complete - and comprehensive - compilation of articles, cases, and exercises I've found in my teaching Negotiations at college, University, and corporate business.
The authors/editors have selected excellent articles from some of the foremost writers on Negotiation ... and coupled them with cases which highlight what you've just read. I have recommended it to friends, and continute to select it for graduate level courses in Negotiations. My students like the text, and plan to keep it on their shelves (rather than sell it back to the bookstore).
Book Description
Miller's text presents organizational communication from both a communication and managerial perspective. Her writing style and consistent use of examples and case studies results in a text that undergraduates students will find easy to understand.
Customer Reviews:
Absolutely Awesome!.......2002-03-30
Katherine has put together an excellent org com textbook: well-written, concise and very well organized. From Time-Motion Studies to Maslow to Theory Y, Ms. Miller gets down to the point, uses tremendous examples and gives excellent bibloigraphic information for further study.
I took Org. Com. as the first communication class I ever had, and although it was a 400-level course, Kathy's book helped make it not only a pleasure and a joy, but the defining class in my determination to pursue an MA in Communication in the Fall of 2002.
Book Description
The economy uncertain, education in decline, cities under siege, crime and poverty spiraling upward, international relations roiling: we look to leaders for solutions, and when they don't deliver, we simply add their failure to our list of woes. In doing do, we do them and ourselves a grave disservice. We are indeed facing an unprecedented crisis of leadership, Ronald Heifetz avows, but it stems as much from our demands and expectations as from any leader's inability to meet them. His book gets at both of these problems, offering a practical approach to leadership for those who lead as well as those who look to them for answers. Fitting the theory and practice of leadership to our extraordinary times, the book promotes a new social contract, a revitalization of our civic life just when we most need it. Drawing on a dozen years of research among managers, officers, and politicians in the public realm and the private sector, among the nonprofits, and in teaching, Heifetz presents clear, concrete prescriptions for anyone who needs to take the lead in almost any situation, under almost any organizational conditions, no matter who is in charge, His strategy applies not only to people at the top but also to those who must lead without authority--activists as well as presidents, managers as well as workers on the front line.
Customer Reviews:
Classic leadership text.......2006-08-14
Heifetz' definition of leadership revolves around the concept of influence rather than subordination or coercion. Using contrast to sharpen his own definition of leadership, he wrote that there is an important difference between imagining that a leader influences a community to follow her vision and influencing a community to face its problems.
In the first instance, influence is the mark of leadership; a leader gets people to accept his vision, and communities address problems by looking to him. If something goes wrong, the fault lies with the leader. In the second, progress on problems is the measure of leadership; leaders mobilize people to face problems, and communities make progress because leaders challenge and help them do so. If something goes wrong, the fault lies with both leaders and the community (pp. 14-15.
It is the second description that Heifetz defined as leadership, which is simply put as "mobilizing people to tackle tough problems" (p. 15). Heifetz was less willing than Peck (1977/2002) to say that the task of leadership is spiritual growth of self and others. Rather, he put the problem into a depth psychology perspective with practical organizational implications, and he used "four criteria to develop a definition of leadership that takes values into account":
"First, the definition must sufficiently resemble current cultural assumptions so that, when feasible, one's normal understanding of what it means to lead will apply. Second, the definition should be practical, so that practitioners can make use of it. Third, it should point toward socially useful activities. Finally, the concept should offer a broad definition of social usefulness"(p. 19).
By inserting values, Heifetz argued, he created a "prescriptive concept of leadership" (p. 19) rather than a descriptive or proscriptive one. Using his four criteria, Heifetz was able to state that Hitler, for example, was not a leader because he "exercised leadership no more than a charlatan practices medicine when providing fake remedies" (p. 24).
Later in his book, he defined the task of addressing "tough problems" in the clearest terms:
"Leadership, as used here, means engaging people to make progress on the adaptive problems they face. Because making progress on adaptive problems requires learning, the task of leadership consists of choreographing and directing learning processes in an organization or community. Progress often demands new ideas and innovation. As well, it often demands changes in people's attitudes and behaviors. Adaptive work consists of the process of discovering and making those changes. Leadership, with or without authority, requires an educative strategy" (p. 187).
Heifetz identified the principal limitation of his book when he wrote that his book was concerned with the "short-run task of making progress on an adaptive challenge" and not about the "long-term task of leadership--developing adaptive capacity" (p. 129). This is a fruitful area to explore for scholars of servant-leadership because a major focus of Greenleaf's was precisely the development of this adaptive capacity.
Heifetz also provided leaders with a "seven practical suggestions for bearing the responsibility that comes with leadership without losing one's effectiveness or collapsing under the strain. These included "getting on the balcony"; separating yourself from your role; externalizing conflict; utilizing partnerships; listening; "find a sanctuary"; and keeping your purpose clear (p. 252). Leaders under stress would do well to remember to read through these pages, which essentially offer some tips about resilience.
The following includes several key concepts through direct quotation.
* The concept of adaptation arises from efforts to understand biological evolution. Applied to the change of cultures and societies, the concept becomes a useful; if inexact, metaphor. Species change as the genetic program changes; cultures change by learning. Evolution is a matter of chance--a fortuitous fit between random variation and new environmental pressures' societies by contrast, can respond to new pressures with deliberation and planning. Evolution has no "purpose"--survival is our only measure of its success; societies generate purposes beyond survival. (pp. 30-31)
* The mix of values in a society provides multiple vantage points from which to view reality. Conflict and heterogeneity are resources for social learning. . . . Leadership will not consist of answers or assured visions but of taking action to clarify values. (p. 35)
* I define authority as conferred power to perform a service. This definition will be useful to the practitioner of leadership as reminder of two facts: First, authority is given and can be taken away. Second, authority is conferred as part of an exchange. (p. 57)
* A holding environment consists of any relationship in which one party has the power to hold the attention of another party and facilitate adaptive work. [italics original] (pp. 104-105)
* Attention is the currency of leadership. (p. 113)
* The pitfall of charisma, however, is unresolved dependency. (p. 247)
Thought provoking.......2006-05-19
I thought the book was good when I read it first. It took me a second read to realize how exceptional it is. The book's reviews on Amazon site range from 5 star to 1 star, from people who were amazed by its brilliance to those who could not despise it enough. I think this is the best accolade that a leadership book can ever get - it takes a stance, it provides direction, and it chooses to be for a great cause irrespective of whether it is loved or hated. This book cannot and must not be ignored.
Best Leadership book I have read.......2006-04-15
I have been studing leadership for over 15 years both by reading and experience. I consider this book to be the best book I have read because it describes leadership as a learned activity. It also says that leadership is in motivating people to do their own work in solving difficult problems. I found that as President of my congregation I was continually going back to the concepts in the book to lead it through a very difficult situation involving placement of the flags in the sanctuary. It was very difficult to get people to do their own work and not try to step in to solve everything. (That would have been impossible anyway) I found that he described President Lyndon Johnson as a successful leader (civil rights) and unsuccessful leader ( Vietnam). His discussion on leading without authority is new ground for me. If you want to discuss the book with others there is an on-line book study at the Work and Worship Institute website. I found it was a good way for me to get more from the book. This is a great book with great stories of a variety of leaders in our society.
Disappointing Read.......2004-07-27
The most disappointing part of this book is its blatant political slant. The book is NOT about a theory of leadership, but about an ideological judgement of the performance of leaders. Heifetz starts by insisting that leadership is necessarily tied to values because if you disagree....then the rest of his book is meaningless. Heifetz believes that to be a good leader you have to adopt positions that he advocates and if you don't, then you aren't a good leader. So, in Heifetz's world, Reagan wasn't a good leader, but LBJ was.
Do yourself a favor and keep surfing....
Exceptional from start to finish.......2004-06-12
I read this book in 1994 when it was first published and then again recently. It is excellent and establishes a philosophical approach to leadership that is grounded in problem solving rather than visionary mission. The visionary hero is a threat to democracy as evidenced by such leaders as Adolph Hitler and Napoleon Bonaparte. Ronald Heifetz draws a portrait of the leader that is far different from the heroic leader who tries to convince society of easy answers and moves people to action through prejudice and stereotypes. The modern leader takes actions that allow people to adapt to challenge so as to survive. The modern leader recognizes that social problems are embedded in history, custom, special interests, and competing interests. This leads to the two analogies that Heifetz employs to draw a picture of his model. The first analogy is that of the balcony and the dance floor. Heifetz says the leader must emerse themselves in the lives and challenges of the people, experience the chaos and competing interests. They must dance on the floor. However the leader must also leave the dance floor and go to the balcony where they may observe the pattern of the waltz and thus reflect on the direction that the community/society is taking and how this may be adaptive or dangerous. The second analogy is the image of the pressure cooker. The leader must apply enough pressure to bring people together to solve problems even if they have competing interests and ideas. There must be enough pressure to bring people to the negotiation table and to keep them at the table while at the same time keeping the pressure from building to the point of blowing up. Adaptive leaderships is far different from visionary leadership.
I especially enjoyed the sections on informal and formal leadership and the way these two forms of leadership may join forces to move society to more adaptive strategies. The example of LBJ and MLK was masterful.
In some ways this book does support great men ideas of leadership in that there is considerable talent needed to reflect on adaptive strategies needed for societal survival and progress, bring opposing forces to the negotiation table, and play roles of informal or formal leadership.
In other ways the book supports challenging times approaches to leadership theory in that challenging times call for societal adaptation, never an easy step for any society to make.
If you come to this book with the idea that leadership is imposition of ideology on the masses; if you think Ronald Reagan or Lenin were great leaders, then this book is not for you. Leadership is messy business because it means solving real difficult problems in a world of conflicting interests.
If you come to this book with the idea that leadership is based in the ability to motivate the masses with slogans and simplified answers to complex problems; if you think George W Bush is a great leader, then this book is not for you. Social problems are complex and slogans and simple answers only increase the complexity.
Franklin Roosevelt would stand out as the type of leader that Heifetz would identify as adaptive and successful in his leadership. He moved a broken nation out of the depression and he moved an isolationist nation into a just war against Hitler. Both required that he reflect from the balcony and maintain the pressure on the pressure cooker without creating an explosion.
Average customer rating:
- Terrible Book
- Six Stars!
- Great Book, using in my PSU networking class
- Great Book, but Check Author's Web Site for Corrections
- Great Overview of Data Communications
|
Business Data Networks and Telecommunications (6th Edition)
Raymond R. Panko
Manufacturer: Prentice Hall
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ASIN: 0132214415 |
Book Description
This book has
11 core chapters that form a complete introduction to networking.
Mini chapters follow 4 of the chapters (ch. 1, 3, and 8, and 9)
with case studies or hands-on exercises reinforcing material in the previous core chapter. In addition, three advanced modules at the end of the book (Module A, B, and C) contain material teachers may wish to cover selectively for emphasis
Customer Reviews:
Terrible Book.......2005-01-22
This book is awful. The revisions to it are updated, but to follow the book in order is nearly impossible. This is a text book being used at a college. The information in this book is scattered and makes learning the concepts difficult. I do not recommend this book for use at colleges/universities. There has to be another book out there that allows users to learn the concepts and terminology in an easier fashion.
Six Stars!.......2004-03-03
I've recently completed a course using this textbook. Excellent!!! It has been a long time (if ever) since I have actually enjoyed reading a textbook. I feel it should be mandatory reading for all authors and potential authors who will ever feel the need to publish a textbook for undergraduate level work in a technical field.
Most of the many corrections on the online corrections page are minor and insignificant (i.e. typos) and would probably go unnoticed by the reader. With press deadlines in technologies being what they are, it is fully understandable. The choice to include those corrections (a) gave me a sense of security in that it demonstrated the author's thoroughness and (b) proves that you don't have to cut a new edition of your work every six months (which can be quite annoying for anyone who is looking to get a specific edition for class).
I was pretty much convinced that it was impossible to design and publish a textbook in a technical field of a caliber such as this. In general, technical authors either confuse the reader by over complicating the layout and material or they put the reader to sleep by being overly shallow and overly redundant. This is not the case for this book. In the words of Goldilocks, this one is "just right". I strongly recommend it to anyone, whether they have a class requirement for it or not.
Great Book, using in my PSU networking class.......2003-03-02
This book is great, it starts from the beginning of the networking age and goes through all the newest technologies and ideas about networking. Covers the business aspects of networking, wireless, how TCP/IP works and pretty muct the 802 standars. Book covers everything, this is one book I won't be selling back. A really good reference book for the basics of networking and rules to follow as well when getting into the networking field.
Great Book, but Check Author's Web Site for Corrections.......2002-12-24
I just finished a semester with this book. Loved it! I didn't think I'd every say that about a textbook, but this one really makes it easy to remember the material. It does so by quizzing you at the end of every section instead of just waiting until the end of the chapter. I found that it significantly improved my retention rate.
I will however caution you that there are errors present in many of the chapters. The errors I came across looked like they were mainly due to poor editing and validation of the technical material. I STRONGLY recommend that you go to the author's web site as he quickly posts any and all corrections by chapter.
For ... dollars, you'd think that the book's publisher, Prentice Hall, would have reviewed the book a bit more thoroughly before publication.
Errors aside, this is a great book that will mostly likely improve further with the next edition.
Ed
Great Overview of Data Communications.......2000-12-05
We used this book in my graduate MIS course, and it was a great tool for learning the basics about data communications and networking. Many of my classmates thought that Panko did a great job of explaining data comm concepts, whether it was something as simple as an ethernet LAN, or as complex as an ATM network. Everyone in my class seemed to enjoy the text (both highly technical students with a background in data comms, and students who were learning the material for the first time).
The book is designed to give readers a general overview of a subject, then drill down into the details in later chapters. He starts with the basics (layers, encapsulation, protocols, etc), and then gets into how networks are built from the ground up. Panko has included numerous modules at the end of the book if you want to learn even more about a specific topic.
The author has also put together slides for each chapter which were very helpful in explaining difficult concepts, or emphasizing certain chapters in the text. If you can get a copy of them, I highly recommend using them.
I recommend this book for anyone looking for a way to learn a lot about data communications and networking. This book covers the gamut from LAN to WAN technology, packet switching, ATM networks, frames, IP addresses, etc. It can also serve as a tremendous reference if you need to review a topic later on down the road.
Book Description
Phyllis Mindell, an acclaimed expert on professional communications, shows women how to transform themselves by transforming their language; shed weak words, phrases, and gestures; empower themselves to win attention and respect; and get their ideas across with confidence and power.
Perhaps the best teacher of how the power of language can transform is an unexpected one: Charlotte the spider of E.B. White's, Charlotte's Web. Mindell demonstrates how Charlotte communicated messages that gained national attention and saved a friend's life. As a model, she combines female strengths of wisdom and compassion with the determination and power to make a difference.
As part of Prentice Hall Press's highly successful How to Say It tm series, How to Say It tm for Women is packed with practical tips, techniques, and examples that arm women to grapple with every communication issue, from choosing the right word or sentence to speaking, reading, writing, leading, dressing, and interviewing effectively. Readers will learn how to: shun words that weaken messages and make women invisible; sail through interviews; assess and develop leadership skills; say NO, kindly but firmly; respond appropriately to slurs, insults, and harassment; say the one winning word that gets people to follow directions.
True stories about women in every field, along with quotes from Ruth Bader Ginsberg, Carla Hills, Amelia Earhart, Elizabeth Dole and others, enable women to tap the power of words to persuade, motivate, establish authority, and make a difference-- without sacrificing their integrity, their compassion, or their femininity.
Customer Reviews:
What every woman should know!.......2006-03-09
I read about this book - actually, I consider it a textbook - when searching for tools on expanding my career. I usually wouldn't buy something like this, and instead look for similar information from free 'Net sources. But on a whim, I bought it, and am so glad I did. I'm not even halfway through and what I've learned already has helped me to speak and express myself in a way that gets people's attention, and has improved my professional image. One of the best tips, which comes early in the book, is catching myself using the "I think/like/don't like" phrase when I want to discuss facts. I do it, so I don't look like a know-it-all. Dr. Mindell, however, shows several ways to express facts without appearing as though I have all the answers.
The author also cites common grammar and language mistakes that keep women in the background, and prevent us from asserting our strengths and skills. The concept of Weak Language is especially intriguing; in reviewing the examples, I saw myself in almost every one. Her solutions are very attainable, but she strongly recommends practicing this new language with another woman. I have, and my women friends were amazed at how powerful this "new" language sounds.
These are hard habits to break, but with the tips and examples in this book, I'm getting better at it. And I can see the difference in how others treat me; more importantly, I feel different about myself. The book is really a life-changing experience, for someone who has never really put much thought into my "image" but is continually frustrated at not getting the positive attention for my work success as I believe I deserve. Thank you Dr. Mindell!
Review by the Business Librarians of the Carnegie Library, Pittsburgh.......2005-07-17
The lights go down. The speaker strides confidently towards the podium, pauses and makes eye contact with the audience. And from the very first moment you know, instinctively, that it's going to be an excellent presentation. An experience like this reinforces your desire to create your own unique aura of self-confidence. What can you do to make this happen?
One thing you can do, right away, is to get a copy of Dr. Phyllis Mindell's book, How to Say It for Executives: The Complete Guide to Communication for Leaders. It's an excellent guide for acquiring and practicing the communication skills you'll need to get ahead and stay there, complete with exercises, charts, lists, examples, and a simple format that makes it all easy to digest.
Primary among those skills is something obvious but often overlooked: listening. When you pay close attention when others are talking, instead of interrupting or jumping to conclusions without hearing the entire story, it will be noticed and appreciated. Of course, a favorite chapter for us here at the library is "Reading Like a Leader," in which the author doesn't tell what to read, but rather how to read - both speedily and deeply - in ways that will build skills in analysis, synthesis, and argument. A chapter on nonverbal leadership breaks down the powerful code spoken by gesture, dress, and body placement.
Preparing a presentation is the centerpiece of How To Say It For Executives, and Dr. Mindell meticulously lays out each step of the process. Before you begin, gather some information about the audience. The speech should be written out, using an absolute minimum of sentences that begin with "I", and rehearsed. The most objective way to find out how you really look and sound in front of an audience is to videotape the speech. After viewing it, turn off the sound and watch it again. Now that you know where improvement is needed, complete the assignments in each chapter that target problems commonly faced by public speakers.
You never know when hostile or difficult people will be in the audience. One individual can spoil an entire presentation by monopolizing the floor or asking inappropriate questions. The author offers several techniques for tactfully handling a variety of problems and disruptions that can occur in an open forum.
Perhaps the most valuable lesson in How to Say It for Executives is this: Make a concerted effort to stop using weak words like "I feel", "sort of", "I guess" and "I think" in everyday conversations as well as presentations. Instead of coming across as tentative and unsure, practice substituting phrases that will make your sentences strong and persuasive. Although the advice in this book is directed primarily to those in leadership positions, anyone but a hermit will find life is made much easier by becoming a better communicator
Not Helpful.......2005-04-25
I bought this book at a womens' leadership conference a couple of years ago. I read it cover-to-cover and decided to try the skills covered when communicating in my office. My supervisors' opinions of me changed drastically - they began to view me as surly and defiant. I didn't think any of the verbage alternatives were rude, but in the organization where I was working, the higher-ups expected you to consider them omnipotent and not have an opinion of your own. Ultimately one should consider their audience and adjust their language accordingly.
Great basis for coursework.......2005-04-05
I am using this book as a reference for my students in a business english course in Japan. Although the students find reading it cover to cover a bit too much (lower intermediate English level) when I point out specific points and pages I want them to read and understand, they really get a lot out of it. The book is written well and ideas are developed and backed up clearly. I would recommend this to any teachers of women students.
A valuable resource for aspiring women leaders.......2004-07-30
I can't recommend this book highly enough. As a leadership coach in Silicon valley I often help women managers and executives to become better leaders, and this book speaks directly to two of the biggest roadblocks to women's advancement: communication and confidence. These women are shocked at how closely Mindell understands their work challenges. The book takes highly volatile, challenging workplace situations and offers suggestions that immediately actionable.
Average customer rating:
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Interviewing: Principles and Practices
Charles J Stewart , and
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ASIN: 0072987766 |
Book Description
The most widely-used text for the interviewing course, Interviewing: Principles and Practices offers comprehensive coverage of a wide range of interviews, as well as the most thorough treatment of the basics of interviewing (including the complex interpersonal communication process, types and uses of questions, and the structuring of interviews from opening to closing). Relevant theory is carefully integrated as a foundation for the practical aspects of interviewing--for both the interviewer and the interviewee. The 11th edition continues to reflect the growing sophistication with which interviewing is being approached, the ever-expanding body of research on all types of interview settings, recent interpersonal communication theory, and the effect of equal opportunity laws on interviewing practices.
Book Description
With the rapid deployment of wireless networks in business environments, IT professionals must implement security mechanisms that are equivalent to those existing today for wire-based networks. This volume is an authoritative, clearly-presented guide to key foundation topics and technology frameworks for designing and maintaining secure, reliable operations. From basic concepts to designing principles to deployment, all critical concepts and phases are explained in detail. The book also includes coverage of wireless security testing techniques and intrusion prevention techniques.
Through extensive hands-on examples, Guide to Wireless Network Security demonstrates how to install, configure and troubleshoot firewalls and wireless network security applications; evaluate, implement and manage wireless secure remote access technologies; and deploy a variety of Virtual Private Networks, intrusion detection systems and intrusion prevention systems, in conjunction with information warfare countermeasures.
Customer Reviews:
Helpfull at most........2007-08-03
I only gave this book three stars because the author is rather jaded, and I am not entirely sure how much of what he says does what he says.
As an example: He spoke of remotely erasing data from devices to prevent someone who stole the device from obtaining data somewhere in the first chapter. That is simply not going to help you. If some one steals a device for the data, erasing it is not going to help you, they are just going to use a utility to rewrite all the allocation table indexs back to 1's, and whalla the data is back (if there smart they wont even have to buy anything to do it, because DOS has that utility built in). When it comes to file protection, encryption is the only way to go... unfortunately when someone has the device, if there good enough they can get at the key.
Making data hard to get at is one thing, but believing that there is an absolute solution is obsurd.
The book was helpful in that it introduced me to many if not most or all of the concepts. As with every one else that is most likely reading or going to read this book, I have not messed with wireless to terably much, and I now have a good bases to start researching the topics further... because I definitely do not trust this mans judgement.
The author also often feels that he can predict the future and tell you with in a good 3-6 month period of when certain vulnerabilities are going to be exploited... such as wireless viruses being written on a regular basis in mid 2006. That one has already been proven false... I suppose that is more of an annoying writing style though, I am sure that at some point they will start poping up more readily... just not in mid 2006!
Excellent wireless network security guide and reference........2006-09-12
This book provides the knowledge necessary to master wireless technology quickly and, more importantly, guide an individual/organization through the pitfalls of deploying the technology securely and rapidly.
A comprehensive, concise IT reference bible.......2006-09-01
John Vacca has brought to light, and more importantly, into focus all the underlying issues related to securing a wireless network in his new book Guide to Wireless Network Security. This all encompassing book belongs in the hands of all active IT professionals and "C" level executives needing to keep abreast of our ever changing technical environment.
A comprehensive, concise IT reference bible.
Wireless Frenzy.......2006-08-23
As a professional consultant, increasingly I have to deal with wireless networks. This book provides for me the details about wireless networking, all at my fingertips.
No, it's not a complete guide on how to setup and install a wireless network, but it's not supposed to be. A book like that would be out of date before it went to print! Rather, this book lays out the necessary information for integrating wireless platforms into corporate and business enterprise--securely! It's all about the tools to use and what job to use them for. Knowing the right tool for the right job is half of what this book is about. The other half is about scenarios and procedures and security and the theory behind the technology. Everything you need to know whether you are involved in corporate firewalling of wireless networks, security, integration, etc. This book is a must-read for anyone involved in network architecture and planning.
Timely book- must read for IT professionals.......2006-08-15
I couldn't put the book down. Vacca's Guide to Wireless Network Security is the one-stop-shopping reference to everything you need to know about the security impacts associated with wireless technology. Just back from a roadtrip across the US, I was astonished to find almost every motel/hotel now equipped with wireless access. Upon use, I would always wonder about their implementations regarding the *real* protection of my data exchanges. This book has educated me and frankly has scared me quite a bit. IT professionals, this is a terrific read. Highly readable and highly recommended
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