Book Description
A step-by-step resource for clear communication of all types of policies and procedures.
Policies and procedures—they're what make a company run efficiently and legally. Now managers have a definitive guide to creating accurate policies and procedures documents. The book is useful for professionals in such areas as:
• health and safety
• human resources
• office management
• administration
• quality
• manufacturing
• customer service
• finance and accounting.
Readers will enjoy the unusually friendly, informal approach of this book. Loaded with examples, checklists, guidelines, quick tips, work plans, and forms, it is ready for immediate use. The book shows how to:
• write (and design) documents clearly (so employees will understand and follow the policies)
• plan, analyze, and research each element
• help employees increase efficiency, reduce mistakes and frustration, and save time and money—by providing clear guidelines to follow
• avoid legal mistakes that can get a company in trouble.
Customer Reviews:
Good writing tips but not applicable to dynamic workplace.......2007-03-13
Some of the basic writing tips regarding word choice, sentence length, reading level, and formatting are great. The rest might apply if your company has never documented its policies and procedures before or if you work in a static workplace (government office?) where policies or procedures are added or changed only a couple of times a year (do people really still print these on paper?) However, if you work at a dynamic, constantly changing company that must respond to thousands of different customer queries a day, much of the advice is not applicable.
A LONG history with this title..........2006-04-04
I have used this book frequently as a business consultant and teacher over the last 10 years. It is THE "How To" book on the subject. It goes very well with POLYPROC Policies and Procedures (also available on Amazon - search on Polyproc or Sarbanes Oxley).
Excellent. Easy to read or use as a reference........1999-11-09
No dry reading about theory here. Ms. Campbell has created a very useful tool.
Poorly Written, Hard to Understand.......1999-11-03
I found this book hard to understand and it didn't follow any great pattern or flow.
Useful, but a bit too general.......1999-05-18
The book is easy to read and understand. It provides helpful guidelines and background material to design procedures. It works a bit as a checklist, in order to remember all the elements in procedure writting. However, it's not meant for any particular industry, and is very general. I would have liked to find more specific examples, and maybe sections for particular industries.
Book Description
From persuasive memos to complaint letters, sales letters to executive summaries -- this exceedingly useful guide helps the business worker write clearly and in an appropriate format, style and tone. Numerous examples show how to overcome writer's block, organize messages for maximum impact, achieve an easy-to-read style, find an efficient writing system and much more.
Customer Reviews:
Go to book.......2006-11-03
I bought several similar reference books at the time of this purchase. Effective Business Writing is my go-to book, my first choice, and usually all I need.
Great reference book - - timely, too!.......1999-04-22
This is a well-written, carefully organized book that belongs on desks across America! Topics covered include organizing before writing, overcoming writer's block, suiting letters to complex situations, and using grammar and punctuation properly. If I had to provide one criticism, it would only be that the book is too short! As a reader, I didn't tire of the useful sample letters and would have happily read more and more. A great reference for the tentative writer and a good refresher for seasoned writers, as well.
Book Description
no description
Book Description
Give confident, enthusiastic, and persuasive presentations. With an emphasis on the need for preparation and practice, this course provides guidance on how to organize, create, and deliver effective presentations. Conquer your fear of public speaking. Prepare and deliver well organized presentations. Capture and maintain audience interest.
Learning Objectives: To explain how to build credibility and confidence as a speaker. To show how to use presentation technology to your advantage. To provide techniques for preparing and delivering a presentation well.
Customer Reviews:
Good basics, but needs updating.......2000-07-20
This book does a good job covering the many basics of making an effective presentation, including dealing with anxiety, personal appearance, planning and preparation. However, it needs to be updated to reflect the many changes in presentation technology (and technology in general) since 1993 that are available to the presenter.
For example, to quote from page 55, "CD-ROM Players--These 'read only' players (you can't record onto them from your own computer, yet!) can hold a gigantic amount of information. Some disks contain an entire encyclopedia. These devices can store color photographs, video clips, sound clips, huge data bases and other types of information that require a lot of memory. There is new technology available that will allow you to take a photograph, have it transferred to a CD-ROM disk and then bring it up on your computer screen." What next, phones without wires? Overall a good book on the subject of preparing for and delivering presentations as long as you're not looking for any tips on PowerPoint or technology-based presentations.
Concise and to the point, good for a beginner.......1999-03-02
I would say if you never put a presentation together, or looking for few ideas in putting a presentation together, this book is for you. The material is concise and gives good backgound on how to put a professional presentation together. I recommend it to a beginning managers and executives that want to evalute their presentation mode.
Book Description
It is now widely recognized that communication is at the very heart of effective management. There is an ever-expanding demand for valid and generalizable information on how best to relate to people in organizational contexts. Communication Skills for Effective Management meets this demand. It demonstrates how, for managers to be successful, they need to employ a range of key communication skills, styles and strategies. The contents are based upon the authors' considerable experiences of researching, teaching and consulting in a range of private and public sector organizations. From their academic and real-world involvement they have identified the core skills of effective management. Presented in an academically rigorous yet student-friendly way, the reader is encouraged to interact with the material covered. Each chapter contains a series of boxed text, diagrams, tables and illustrations which summarize core points. Exercises are also provided to enable managers to put the material reviewed into practice. All of this is underpinned and supported by a firm foundation of research findings. Communication Skills for Effective Management will be an excellent text for undergraduate business and management students studying business communication as well as MBA students.
Amazon.com
As consultants and trainers who specialize in public speaking and other elements vital to a persuasive corporate production, George Morrisey, Thomas Sechrest, and Wendy Warman are well-versed in the good (as well as the bad and the ugly). The fourth edition of their time-tested guide, Loud and Clear: How to Prepare and Deliver Effective Business and Technical Presentations, offers step-by-step advice on critical components from visuals to logistics to delivery. It unequivocally views preparation as the crux, however, and fully outlines six integrated planning procedures certain to improve one's chance for success. --Howard Rothman
Book Description
Full step-by-step advice and practical answers,
Loud and Clear is just what today's managers and technical experts need to make sure their messages come across clearly and confidently. Available for decades only at a college discount , this presentations handbook has been completely revised and updated for trade publications.
Customer Reviews:
Excellent instructional reference.......2000-10-19
Loud and Clear is an outstanding resource for producing an effective presentation. The emphasis on audience analysis, which is so often overlooked, is excellent and will lead you to focus on the things that matter for your presentation. I especially liked the exercises suggested by the authors. Do them; you will learn more about your style of communication and your ability to connect with audiences than you had ever imagined. This book is probably most effective for newer presenters who need a foundation in the building blocks of assembling an effective presentation. But, it will also be instructional and valuable to check the effectiveness of more experienced presenters. Overall Loud and Clear is a concise, well-written recipe for effective presentations
Average customer rating:
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101 Leadership Actions for Effective Presentations (101 Leadership Actions)
Ollie Malone
Manufacturer: HRD Press, Inc
ProductGroup: Book
Binding: Paperback
 General
| Business & Investing
| Subjects
| Books
Human Resources & Personnel Management
| Industries & Professions
| Business & Investing
| Subjects
| Books
Management
| Management & Leadership
| Business & Investing
| Subjects
| Books
General
| Skills
| Business & Investing
| Subjects
| Books
Running Meetings & Presentations
| Skills
| Business & Investing
| Subjects
| Books
ASIN: 0874258030 |
Book Description
Upgrade your leadership skills quickly and easily—and produce results in your organization with a lot less effort. Each book in this collection focuses on a specific area of leadership and managerial effectiveness and offers 101 actions you can accomplish today to improve your impact. The books are easy-to-read and written by experts with real-world experience. Packed with involving activities that encourage thought and action, the books offer techniques that have been tried and proven effective in Fortune 500 companies. Read each title from cover to cover or one action-at-a-time. Either way, you are sure to discover new and stimulating ways to unleash your best effort as a leader. Organize your presentation thoughts... present your ideas with impact... manage yourself and your audience. These 101 actions will help you overcome "presentation-dread." Get ideas on how to make your main point compelling, practice with tape recorders and video recorders, use memory joggers, create slides, and more.
Customer Reviews:
An useful toolbox.......2004-04-13
R.Dilts provides an useful toolbox to master presentations.
In fact, the most interesting part of this book is about how to project a good presentation.
R.Dilts through Walt Disney's genius strategies indicates which skills improve focusing on the goals of a good presentator.
Let's get on a bookshelf!
Lorenzo Gatti- Anticipa Communication
Product Description
An estimated 30 million presentations are given every day in offices around the world. Judging from articles like PowerPoint is Evil (Wired) and PowerPoint Makes You Dumb (New York Times), which have been appearing in recent years, most of these presentations are probably not having the hoped-for effect. Jeff Van West wants to change all that. In
Effective Presentations, Jeff will help transform your style and technique so that you will be making an impact with your dynamic presentations in no time. Jeff will teach you a structured yet flexible system to take you from concept, through design and development, and into delivery. In this video-based tutorial, Jeff tackles the complete processfrom defining your mission and weaving a story, to the on-screen options for presenting data, selecting images, and integrating sound. Jeff also covers proven skills and techniques that will help prepare you to present. Exercise files accompany the training videos, allowing you to follow along and learn at your own pace.
Customer Reviews:
Absolutely Hideous Software.......2007-02-18
Not your typical CD-ROM. Built on an exceptionally buggy version of Macromedia Projector, this is by far the balkiest software that I have purchased in the past 15 years.
The content is excellent, from what I've seen of the 20% or so of the software that doesn't generate fatal errors.
Sadly, it's the "meat and potatoes" portions of this course that appear to be the buggiest.
Even on those chapters that DO run without errors, the video feed often disappears for minutes at a time (the audio plays fine...but this is a visual course on "How to Present" which defeats the purpose!!) There are also random Apple Quicktime errors as well.
I've tried using this software on several different machines (both XP and Vista). Nothing works.
Please do yourself a favor and look elsewhere!
Book Description
This course will help you with all the meeting essentials—planning, creating an agenda, moderating conflict, and summarizing action items. Match the meeting structure to your goals. Solve common meeting problems. Stimulate discussions and participation.
Learning Objectives: To show how to conduct productive meetings. To present techniques for high-quality decision making. To provide meeting leadership skills.
Customer Reviews:
The Handbook of Successful Meetings.......2006-12-06
Marion E. Haynes has written a book with a good grounding in planning, organizing and running effective meetings. Although the book is brief, it is packed with what it takes to plan, execute and manage productive meetings. The author highlights the critical role of the meeting leader to ensure that a meeting progresses to its stated goals, ensure that all participants make their contributions, moderate conflicts, deal with disruptive and inattentive participants, summarize action items and closing a meeting on an upbeat and positive note.
This is a well written book that is written in plain English and that is easy to follow and understand. Readers will learn, among other things, the importance of having clear agendas which states the purpose of the meeting, starting and ending meetings on time, problem solving, stimulating participation and discussion and writing the record of the meeting, following up on action items and evaluating meeting effectiveness.
The book is an important reference guide that is well worth reading.
Meeting Skills Review.......2005-09-12
The book boiled down the basic skills and walked through how they should be implemented. I made a generic guide for myself and the quality of my meetings improved dramatically.
Effective Meeting Skills.......2000-08-15
Nice, short, concise format for managers. Gets to the point with some meaningful tips beyond introductory level, going to addressing meeting problems and meeting follow-up and evaluation. Simple quizes to evaluate your understanding of the books content as you go. Example checklists help you get the meeting right.
Books:
- Writing That Works: Communicating Effectively on the Job
- Your Complete Retirement Planning Road Map: The Leave-Nothing-to-Chance, Worry-Free, All-Systems-Go Guide
- 7 Steps to Better Written Policies and Procedures
- A Handbook of Job Aids
- Action Inquiry: The Secret of Timely and Transforming Leadership
- AP Stylebook and Briefing on Media Law (Associated Press Stylebook and Briefing on Media Law)
- Asking the Right Questions: A Guide to Critical Thinking (8th Edition)
- Beautiful Evidence
- Becoming a Woman of Influence: Making a Lasting Impact on Others
- Best Answers to the 201 Most Frequently Asked Interview Questions
Books Index
Books Home
Recommended Books
- The Cat in the Hat
- German Paratroops, Uniforms, Insignia & Equipment of the Fallschirmjager in Wwii: Uniforms, Insi
- The Full Value of Parks: From Economics to the Intangible
- Valuing Intangible Assets
- Applied Regression Analysis: A Second Course in Business and Economic Statistics
- Deadly Illusions
- Air Force List
- The Case Against the Global Economy: And for a Turn Toward the Local
- Twenty-First Century World Order and the Asia Pacific: Value Change, Exigencies, and Power Realignme
- Wildflower trails of the Pacific Northwest
7 Steps to Better Written Policies and Procedures
Establishing a System of Policies and Procedures
How to Write Policies, Procedures & Task Outlines: Sending Clear Signals in Written Directions
Best Practices in Policies and Procedures
Procedure Writing: Principles and Practices
