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Interviewing: Principles and Practices
Charles J Stewart , and
William B Cash
Manufacturer: McGraw-Hill Humanities/Social Sciences/Languages
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Binding: Paperback
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ASIN: 0072987766 |
Book Description
The most widely-used text for the interviewing course, Interviewing: Principles and Practices offers comprehensive coverage of a wide range of interviews, as well as the most thorough treatment of the basics of interviewing (including the complex interpersonal communication process, types and uses of questions, and the structuring of interviews from opening to closing). Relevant theory is carefully integrated as a foundation for the practical aspects of interviewing--for both the interviewer and the interviewee. The 11th edition continues to reflect the growing sophistication with which interviewing is being approached, the ever-expanding body of research on all types of interview settings, recent interpersonal communication theory, and the effect of equal opportunity laws on interviewing practices.
Customer Reviews:
Perfect service.......2006-11-19
Thank you very much. This book was delivered in a timely fashion and was exactly what was advertised.
Communicating at Work; Principles and Practices for Business and the Professional.......2006-11-12
The text and CD ROM will enhance communication in everyday life. The text provides in-depth discussion along with practical skills and testing to greatly improve all types of communication.
this book isn't the best.......2006-08-30
My professor loves this book. I don't know why; makes me wonder if she ever read it the way a student would. This book makes its point early on, and the rest of the paragraphs you will read are nothing more than tedious example after tedious example. I found that I could get by without reading much more than the first few sentences of each section, stopping every so often to take note of a vocabulary word or a concept that has a better word to describe it. Even worse is I'm doubtful that I will get a single penny at buyback for this thing as McGraw-Hill decided to screw me over by publishing the 9th edition of this very tedious book. I'm betting that there won't really be any differences, save for the cover. This book is tedious at best. That's all there is to it. It tries to make communicating at work seem hard and tedious and at times it would seem it doubts the intelligence of the reader by having sappy quotes from people like Sam Walton and Donald Trump.
Excellant condition.......2005-12-13
I received my book right away. It was in excellant condition, just as it was described. I would definitely buy from this seller again.
Great Service.......2005-09-26
The text was in perfect condition, the correct edition and arrived when scheduled. I would definitly do business with this company again.
Book Description
The leading text in business communication, Communicating at Work takes a pragmatic approach that features a strong multicultural focus, a heavy emphasis on effective presentations, and a pedagogical program designed to encourage group activities and skill building. Its combination of clear writing and effective use of tables makes this text an excellent teaching tool. The ninth edition provides coverage of new pedagogy, key new topics and an expansion of other important concepts including sources of on-the-job conflict, how to use informational interviews for career advancement, and stages in group problem-solving.
Customer Reviews:
Easy to Read and Helpful.......2007-06-13
I liked all the examples in this book which explained the concepts. Communicating at Work was very helpful for me in my college class and I enjoyed reading it every time I opened it.
Is ok........2007-01-22
The material is a bit difficult to follow. There are too many examples and editorial information in the chapters, not focusing on the subject matter.
Delivery time was not as promised.
Book Description
Applied Organizational Communication provides a thorough analysis of the forces and influences in organizational communication. This text:
*explains the impact of critical environmental influences on all levels;
*provides extensive discussion of teams, leadership, technology, listening, and interpersonal communication;
*offers current analysis, utilizing a broad base of information and research; and
*Establishes links between organizational communication and perceptions, theory, networks, and symbolic behavior.
Building on the successful foundation of the first volume, this second edition has been thoroughly revised, reflecting the current state of organizational communication theory and research. Highlights of this edition include:
*extensive topical coverage;
*integrated discussion of change, diversity, and digital age issues in all chapters;
*updated analysis of major issues and influences in organizational communication; and
*real-world examples.
As an accessible and practical examination of organizational communication, this textbook is an excellent course text and serves as a valuable resource. It is intended for use in organizational communication, leadership, organizational development, and organizational intervention courses at the advanced undergraduate and graduate levels.
Customer Reviews:
I recommed it to my students.......2005-02-17
I am a law professor and this is the one book about legal writing I recommend to my students. However, please note that this book is not a textbook. There are better textbooks to teach [and learn] analytical thinking, persuasive writing and legal research. What this book provides is a great quick reference guide to some of the most common problems in writing in general and legal writing in particular. The book is well organized and concise. The material is organized around short rules and for every rule there are good examples of poor writing and suggestions on how to improve it.
Accurate but dry........2001-11-21
Go ahead and use this book as a reference. Skim it once in a while to refresh your memory about correct legal style. But don't sit down and read it straight through, as I did. I found it slow going and dry.
Not bad, but nothing new.......2001-06-03
This book is one of many on legal writing. The information usually stays the same even though the titles change. It would be a good start for an attorney with little background in writing. But if you've read other books on legal writing, pass this one by.
Along Came A Legal Writer.......2001-04-23
THE ELEMENTS OF LEGAL WRITING nowadays are clear, simple everyday language avoiding lawyerisms and following standard grammar and word order. Computer and word processing graphic design and typeface breakthroughs make how documents look important: text in attractively manageable chunks, such as paragraphs each generally running no longer than about 1/4-1/2 of the page, and with descriptive headings, footnotes and transitions prioritizing orderly presentation of ideas and respecting the visually balancing role of white space. Authors Martha Faulk and Irving M Mehler review effective format, grammar, organization, tone, and word order choices. Their book would interest readers of Clarice R Cox and Jerrold G Brown's REPORT WRITING FOR CRIMINAL JUSTICE PROFESSIONALS, THE DEFINITIVE GUIDE TO CRIMINAL JUSTICE AND CRIMINOLOGY ON THE WORLD WIDE WEB, Barbara Frazee and Joseph N Davis' PAINLESS POLICE REPORT WRITING, and Don MacLeod's THE INTERNET GUIDE FOR THE LEGAL RESEARCHER
Book Description
The most widely-used text for the interviewing course, Stewart and Cash offers comprehensive coverage of a wide range of interviews, and careful integration of relevant communication theory as a foundation for the practical aspects of interviewing--for both the interviewer and the interviewee. Instructors note its clear writing, abundance of real-world examples and sample interviews as particularly appealing to their students. This 10th edition continues to reflect the growing sophistication with which interviewing is being approached, the ever-expanding body of research in all types of interview settings, recent interpersonal communication theory, and the importance of equal opportunity laws on interviewing practices. The increasing diversification of the workplace and the influences of the global village receive special treatment in several chapters.
Average customer rating:
- An invaluable, basic primer
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Electronic Commerce: Principles and Practice
Hossein Bidgoli
Manufacturer: Academic Press
ProductGroup: Book
Binding: Hardcover
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ASIN: 0120959771 |
Book Description
This four-part overview of electronic commerce offers a more thorough and technical view of the subject than many recent books on the subject. The book provides a balance of theories, applications, and hands-on material. It is divided into four parts: Electronic Commerce Basics, Electronic Commerce Supporting Activities, Implementation and Management Issues in Electronic Commerce, and Appendix and Glossary.
The book's chapters begin with introductions of leading companies with significant e-commerce expertise and at least two small case studies. They include 10 or more hands-on exercises, encouraging readers to explore and analyze sites, and a list of key terms and bibliographic citations. They conclude with 25-30 review questions and 6-10 projects for further investigation.
*Offers a generalist's overview of the field and its major players for people with little or no technical background
*Every chapter starts with an industry profile and two information boxes, which serve as case studies and point to practical applications
*Projects and hands-on exercises conclude each chapter
Customer Reviews:
An invaluable, basic primer.......2001-11-09
Hossein Bidgoli's Electronic Commerce: Principles and Practice is a comprehensive reference and analysis of a phenomenon that has globally revolutionized economics as we know it: e-commerce, the buying and selling of goods and services over the Internet, potentially to anywhere in the world. Among the many specific issues addressed by this fantastic guide are marketing and advertising on the World Wide Web, security issues, legal and tax issues, and how to build a successful e-commerce site. Projects and exercises to test your understanding conclude each chapter. The text's wording is straightforward, deliberately geared toward people who have had little or no experience with the Internet, and clear enough for the lay person to easily understand; anyone with a little spare time can use Electronic Commerce to teach themselves the same basic knowledge offered in entry-level seminars for hundreds of dollars of tuition. Electronic Commerce covers everything except how to create a webpage in HTML or write programs with specific computer languages/softwares, and is an invaluable, basic primer for anyone who is new to the art and skill of doing business over the Internet!
Book Description
Management Communication, 3/e by Hattersley and McJannet offers a comprehensive, well-researched solution to teaching management communication. This text and casebook includes essential coverage of effective writing and speaking principles. It aims to help the reader master the full range of skills required of a successful manager. Most of the eighteen end-of-chapter case studies were developed at Harvard Business School where Dr. Hattersley headed the Management Communication Department and where Dr. McJannet taught (under her married name, Linda McJ. Micheli). The cases put the reader in the role of decision maker and communicator in actual business situations. While the text emphasizes practical communication skills every manager needs to master, it also includes full chapters on electronic communication, corporate ethics, audience analysis, meeting management, giving and receiving feedback, choosing media, style and tone, intercultural communication, and business and the press. The two concluding chapters provide two style manuals, the first on writing and the second on speaking, through the use of graphics and group presentations. Each is designed to be cross-referenced throughout the course and serve as a valuable resource for readers to refer to throughout their careers.
Book Description
Public Relations Writing: Principles in Practice is a comprehensive core text that guides students from the most basic foundations of public relations writing-research, planning, ethics, organizational culture, law, and design-through the production of actual, effective public relations materials. Now published by Sage Publications, this edition has been updated throughout to include current events and Web addresses. Core content includes such subject areas as news and features, writing for print and broadcast, persuasive communications, newsletters and employee communication, annual reports, brochures, direct mail, global communication and the Internet.
Features of This Text
Provides the necessary principles of public relations research, planning, ethics and corporate culture, law, design, and visual thinking.
Details the many formats, audiences, and styles needed by any public relations writer, encouraging users to consider implications of writing for different media, audiences, and purposes.
Topical in-text examples keep current with student interests and user-friendly accessibility engages students without sacrificing depth and value of content.
Authors Donald F. Treadwell and Jill B. Treadwell equip students with the knowledge and skills they need to build a foundational background in public relations, including a capstone events chapter that details event planning and writing for exhibits, speeches, and collateral materials.
Public Relations Writing: Principles in Practice is ideal for use in public relations writing, media writing, public relations, and advanced public relations courses.
Customer Reviews:
Excellent textbook for all PR students .......2007-07-25
All PR practitioners would benefit from the solid, comprehensive grounding in communications issues presented in this book. The emphasis on cultural and ethical influences presented throughout is vital to all public relations work and the discussion is well presented here. The chapters on writing present useful overviews on the process and common PR materials. However, some descriptions of materials are very brief and all assume the student has an adequate knowledge of basic writing skills and techniques. Readers who really want to focus on writing will want to supplement this book with others that have more in-depth coverage of writing issues and content ideas.
lots of good information.......2004-05-15
The book is barely 500 pages long, but it has everything that anyone would possibly need to know about public relations. There are tons of public relations tools, such as the news release, press release, flyer, public service announcement, pamphlet, brochure, newsletter, fact sheet and media list, and they are all introduced very clearly. This text was required for a course I took in college over a year ago, and I chose not to sell it back to the school because it was so useful. It's great for entry-level workers that are trying to get acclamated to the business of public relations.
Book Description
Everyone communicates, problem is, most don't have the necessary skills to communicate effectively. The Leadership Solution offers six steps for developing better leadership communication skills to improve performance. Using lively anecdotes and real-world examples, Jim Shaffer provides firsthand accounts of how Towers Perrin has helped dozens of Fortune 500 companies to fully engage their employees, and consistently keep the company's strategies and goals in mind.
Far from a gimmick or method du jour, The Leadership Solution is a complete program designed to focus employees on achieving valuable, measurable business results. It features:
- Twenty ways to connect people to strategy now.
- Three communication sources that most influence action.
- Nine guidelines for negotiating through a merger or acquisition.
Download Description
The Leadership Solution offers six steps for developing better leadership communication skills to improve performance.
Customer Reviews:
The Leadership Solution.......2000-06-25
Jim Shaffer's book, The Leadership Solution, is a MUST READING both for all corporate communications executives and staff and CEOs. Nobody does a better job in the age of "High Tech" to remind us to use the "High Touch." If we take the points that Jim cites, then we will find that attrition will be decreased.
Jim reminds us throughout that employee communications and touch will make the difference in performance and thus, stock price and a competitive and "best in class" company.
Shaffer lays out clearly the VISION aand STRATEGY. We all need to follow his course of what he states. "A vision is a target, a picture of the future. A strategy is a roadmap, how you're going to achieve the vision."
Tools are excellent. Follow the Readiness questionnaire to improving performance. See if we can all master the 6 course process to connect people or employees or associates to the business strategy. Shaffer identifies the 20 things to generate commitment. He cites the "3 people principles" that guide Best Practices and the Best Performance.
With all the focus on Mergers and Acquisitions, we find that Shaffer's 9 Guildelines for negotiating through the M&A are excellent.
Shaffer's examples of CEOs help build the case. His messages will help any communications chief help your CEO.
Shaffer demonstrates vividly how and why the communication function is being reinvented. The last chapter embodies the message strongly. It means what we all learn that communications much be align to assist the company's strategic goals. Shaffer does it.
Read and underline; share with your colleagues.
The Leadership Solution.......2000-06-01
For over twenty years, I have been an advisor to management in the field of rewards and compensation. Traditionally, discussions of rewards at work focus on cash compensation, benefits, and, more recently, stock deals. These monetary and wealth-building vehicles help one have great experiences in life outside of work. But what about the experiences at work, where a dedicated employee might spend more than half of waking time? What makes the day-to-day work experience itself rewarding? In an age where the war for talent demands that every organization address this question successfully, Jim Shaffer provides powerful, practical answers for CEO's, executive teams, general managers, and heads of human resources.
At the heart of the day-to-day work experience is the process of communication. As Mr. Shaffer writes, "You can't not communicate. Everything you say and do communicates." Forget about bringing dogs to work and on-site concierge services. These are fluff, not substance. Mr. Shaffer gets to the substance. He demonstrates that the quality of organization communication is, by far, the greatest governor of the quality of the work experience for all employees.
Mr. Shaffer shows leaders how to develop a communication environment that shapes a highly rewarding day-to-day work experience for everyone in the organization. He shows how to build and lead ongoing organization communication processes and disciplines that align people to a common purpose and motivate them to pursue it with vigor. In the war for talent, he shows how to span the generations and ensure that one and all agree: "Our company is a great place to work! "
Do you face unprecedented challenges in attracting, retaining, aligning, motivating and rewarding top-notch staff at all levels? "The Leadership Solution" delivers distinctive know-how for building a huge advantage in getting, keeping and deploying the people you need. And, it's an enjoyable read, sprinkled with metaphors, quotes and anecdotes that produce many rewarding "Aha!" experiences.
Shaffer delivers primer for leaders.......2000-05-12
Just when you thought you couldn't handle one more piece of Information Age data, Jim Shaffer mercifully reveals the secrets to managing message bombardment, recognizing and maximizing all forms of communication, and connecting people with purpose to run any business better. With insights from many of the world's top CEOs, two "case studies," plain old good writing and a spot-on sailing metaphor to top it off, Shaffer proves what the best leaders have known (or at least have sensed) for some time: "informed people outperform uninformed people..." Better still, Shaffer steers a clear course -- with plenty of helpful examples -- through the sea of ambiguity that is business today, mapping the route for leaders who need to connect their employees to their business strategies. He calls it "connecting the dots." Business schools everywhere should use it and call it "Leadership 101." This is a terrific book for great leaders seeking to gain further marketplace advantage, leaders in training seeking instruction for "putting it all together" and the managers who serve them. The chapter on "earthshaking" events would be especially helpful for any one managing through a merger, acquisition, turnaround and the like.
The Leadership Solution.......2000-05-10
Jim Shaffer, in this work, really connected the dots for me! His premise, that it all starts with effective communications, is dead on! As a former CEO and whose time is now spent as an outside director for a number of companies and as counselor to large company CEOs, this work is both relevant for today's leaders in today's warp speed economy and timeless in its approach.
Shaffer has crafted a very readable, yet content rich handbook for anyone either presently running a company or with dreams to someday run one! (In fact, this work is an excellent handbook for CEOs wanting to develop "bench strength" on the management team. Simply use Leadership Solutions as the textbook for a company-run academy for those up and comers selected for bigger jobs in the company's future. So many books are long on theory, short on application. Shaffer's approach is exceptionally practical...and applicable. It can be reread time and again.
LEADERSHIP SOLUTION SHOULD BE REQUIRED READING.......2000-05-09
This is an amazingly useful book for anyone who wants to learn how to motivate people. I love the stories from best practice companies -- Jim has been there, and it's easy for the reader to learn from his vast experience and thoughtful observations. This book should be required reading for M.B.A. and Executive Education programs. The practical tools and techniques are invaluable for leaders who want to mazimize productivity. Five stars on my list -- I've already recommended it to several hundred people.
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