Book Description
For technical professionals in all fields, a practical guide to enhancing communication, interpersonal, and managerial skills
Flatter, more collaborative organizational structures, combined with the pressure to translate innovative ideas into action quickly, are increasing the need by technical professionals-such as computer programmers, design specialists, engineers, and R&D scientists-to expand their repertoire of communication and managerial skills. In this highly accessible and practical book, Harry Chambers offers a wealth of strategies and tactics for building these skills, to the benefit of individuals, teams, and companies. In his trademark shoot-from-the-hip style, Chambers identifies specific real-world challenges that technical professionals face in the workplace, and offers definitive guidelines for enhancing their communication skills-from making presentations to giving and receiving criticism to navigating office politics. Featuring interviews with people in the trenches, as well as self-assessment tools and exercises, Effective Communication Skills will become a valued resource for technical professionals and their colleagues, trainers, and HR departments in all industries.
Customer Reviews:
Lots of advice for every day use.......2007-09-14
This book explains the difficulties in the communication among technical persons as well as between technical and non-technical persons. From my own experience I know that talking to technical experts can be very painful. At times they just shout at you and don't listen to what you say. They think that their expertise gives them the right to treat everyone else bad.
The best chapter in this book is chapter 4 "giving and receiving criticism". In the past I had difficulties to convey my critical comments
to technical experts and software developer. As they are very proud of their own work you need to take a lot of care not hurt them. The best way is to explicity state what they have done good before you say what they could do better to even improve their work. I am sure that I can apply these tipps in my work place
This book ist must-read for everyone in a technical environment and for everyone dealing with technical experts.
Solid Content.......2007-04-06
Mr. Chambers has put together a practical book that dissects many of the basic concepts of communication, and provides some insights about technical professionals. While I don't agree with all his points and believe he tends to over-generalize, the content is solid and easy to understand. For any technical professional looking to increase their overall mastery of soft skills, I would recommend they go beyond this book and find a good set of workshops that allow for testing and practicing the types of concepts outlined.
Effective Communication Skills for Scientific and Technical Professionals.......2006-06-30
Good book. Details the issues in the "cubicle" world of today. Explains how to improve the number one problem in engineering (and business) today, communication!
common sense.......2005-01-19
I had to buy this book for a class and all I can say is that this book is common sense.
"Don't use demeaning language when talking to your coworkers".
It is also full of meaningless corporate buzzwords:
"Don't engage in postmeeting negative criticism frenzies."
Job Success is Often Contingent Upon Social Skills.......2004-04-24
It is estimated that 85% of job success is contingent upon social skills. Harry E. Chambers' book, Effective Communication Skills for Scientific and Technical Professionals, has illuminated the very essence of social skills that managers need in order to lead well. This book absolutely captures very specific skills that are necessary for technical and scientific professionals to lead well.
It is a fact that individual technical and scientific professionals have great intelligence. But without social intelligence, an intellectually gifted leader may fail. An organization usually cannot reach its highest potential when its individuals work in conflict and without interdependence. Mr. Chamber's book is THE book to buy for its specific, insightful, and pertinent information to assist technical managers in gaining a much higher level of leadership competence.
Book Description
A practical and authoritative guide to better written communication.
Because Every Line You Write Is a Marketing Tool. . .™ You must present yourself in a positive way in all your written business communication. This book shows you how to make your e-mail messages work for you -- to enhance your career and foster your company's good image.
Customer Reviews:
Improving your E Mail.......2002-12-12
..........................................
Filled with tips for old hands as well as for those who are new
to e-mail, this book is sure to help everyone write better
business messages on the job. Part 1 is specifically about how to
use e-mail at work. Part 2 is a useful guide to the nitty-gritty
of business writing for e-mail and on hard copy - how to get the
words and punctuation right so that you sound and look
professional.
The book is a great resource. I keep it on the shelf above my
computer so I can refer to it often. It's full of helpful
examples that show the wrong way and the right way to use words.
The complete index makes it easy to find things. You won't have
to wonder about whether to use lie or lay, which or that, fewer
or less, I or myself. You won't have to wonder about how to
address a new client or whether to send an urgent message. The
answers are all there in this one handy book.
A quick glance at e-mail and clear business writing.......2002-12-06
This book may be useful for the e-mail newcomers or for native English speakers who are not very skilled in the formal writing.
The book consists of two parts: "How to make e-mail work for you" and "How to write for business". The first part covers basic usage of e-mail, and can be helpful for e-mail newbies. However, if you've sent ten thousand messages so far, it is unlikely that you find anything useful there.
The author has dedicated the second chapter of the book to business writing. It is mostly a set of dos and don'ts, without deeper analysis. I recommend separate, deep books on business writing and correct use of English. The author, has also given a list of references that include "The American Heritage Book of English Usage" by Editors of The American Heritage Dictionaries, "The American heritage Dictionary of the English Language" by Editors of The American Heritage Dictionaries, "Alphabet to Email" by Naomi S. Baron, "Email in the Workplace" by Cristina Cavanagh, "The Chicago Manual of Style" by John Grossman, "Grammar for Grownups" by Val Dumond, "Cliffsquickreview Writing" by Jean Eggenschwiller and "E-What?" by Editors of EEI Press.
A superbly organized, practical, accessible "how-to" guide.......2002-08-08
Expertly and knowledgeably written by educational film maker and business communications expert Lisa A. Smith, Business E-Mail: How To Make It Professional And Effective is a solid, "user friendly" guide to making the best use and utilization of Internet email for business related purposes. From learning to phrase messages that are alert, easily understandable, direct, useful, and appropriate, to keeping one's messages within company guidelines, Business E-Mail is a superbly organized, practical, accessible "how-to" guide and very highly recommended reading for every business organization from a one-man shop to an international conglomerate with e-mail as an integral part of their daily operations in today's computer age.
Book Description
A must-have book for every practicing and would-be teacher!
Teacher Talk! provides practical advice to help educators develop and improve their communication skills. Authors Cheli Cerra and Ruth Jacoby identify 52 common school situations and then provide insight with tips, worksheets, and sample letters for handling each of them.
- Are you uncomfortable speaking with parents?
- Are you in need of assistance at conference time?
- Are you looking for easy-to-use worksheets and sample letters to guide you?
- Are you in need of answers on how to best handle common, everyday situations?
If you answered yes, then Teacher Talk! is the book you need. You'll communicate better with both students and parents, your stress levels will go down, and student achievement will go up!
"An amazing compilation of what to say to parents. Any one suggestion will help, if not save your life, in a difficult situation with a parent. This book is a must for your professional library!"
—Harry K. Wong, Ed.D. Author of the #1 bestseller The First Days of School
Customer Reviews:
Back to school starts soon-- get your's now! Parent & Teacher.......2006-08-01
Perfect book for every teacher and principal who wants to communicate effectively. Great advice for educators. Wind your way through more than 50 school situations and learn tips, find worksheets and sample letters for handling each of them. From the overzealous parent at open house to the parent who feels his child gets too stressed about a test to giving a child another opportunity on a project. Organized by the school year. The graphics are amazing and will keep you reading. If you're a new teacher this is invaluable, if you're a returning veteran-- you can always use some extra help on a tough day - this is it. One of a series of books aimed for the school workplace. Cheli is amazing and her partner and the graphics dude did a terrific job.
Teacher Talk.......2006-03-07
Teacher Talk is a helpful way to aide not only the first year teacher but even all seasoned teachers with a month by month checklist of effective communication strategies to utilize throughout the school year and their teaching career. This book is a must have!!
Teacher Talk!.......2005-04-22
The book has excellent worksheets that I use all the time. A Must Have!!
Real-world, practical advice.......2003-09-05
The sad thing about this book is that our educational system is in such a state that a book like this is necessary. In "Teacher Talk!" the authors detail all the most common situations you are likely to find while teaching and how to use effective communication to handle it. The coverage is extensive and includes situations like dealing with the overzealous parent at open house, the parent who wants to talk daily just before school, the parent who gossips about the child or about you, the parent who mistakenly believes their child is gifted, the child who is gifted, the child whose performance is declining, habitually truant children, bullies, the student caught cheating or stealing, parental questions on testing and test results, and dozens of other situations. The book is laid out in a workbook style full of notes, reminder lists, examples of various written communications, self-evaluations, sign-in forms, forms for a parent to request a conference, forms for a teacher to request a conference, guidelines sheets, phone logs, behavior observation charts, and just about anything else that you could possible ask for or anticipate needing. By having established policies that are clear and easy to understand the teacher keeps control not only of her students, but also of his or her time. Anyone just starting to teach in the educational system or trying to create an effective communication system between students, parents and the teacher will find a lot of valuable information and forms in this book.
a must have for all teachers.......2003-08-10
It was refreshing to finally read material that helped me out with actual situations, it stimulated my teaching. My students are happier, and a sudden weight has been lifted off my shoulders. I recomend this book to teachers and priciples both.
Book Description
By equipping teachers with the tools they need to communicate effectively with colleagues, parents, and administrators, this handbook prepares them to deal successfully with and understand the dynamics of a variety of work-related situations. Especially helpful for those new to the field, this guide teaches the skills to build effective communication, tailor messages to fit their recipients, and interact with difficult people and under pressure. Using specific scenarios, such as dealing with angry parents, sharing unpleasant information, or communicating in less-than-ideal school environments, different communication strategies, and why they work, are discussed in detail. Advice is also given on handling "The Social Addiction Trap" and those tricky "what's your opinion" questions with grace and aplomb.
Customer Reviews:
Excellent Confidence Builder.......2000-09-25
This audio book was one of the best I have ever listened to. It was very informative and keeps you on your seat to learn more.
Average customer rating:
|
Effective Communication Skills for Health Professionals
Philip Burnard
Manufacturer: Nelson Thornes
ProductGroup: Book
Binding: Paperback
 Communications
| Skills
| Business & Investing
| Subjects
| Books
Public Health
| Administration & Policy
| Medicine
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General
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| Qualifying Textbooks - Fall 2007
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ASIN: 0748733124 |
Book Description
Speaking effective English! is the definitive "listen & learn" speech program!
In this breakthrough audio program, three of America's top voice coaches give you the tools you need to speak clearly, powerfully, and effectively -- and get what you want through the power of speech! With this audiobook, you will learn:
- How to make a knockout first impression
- How to minimize accents and dialects
- How to overcome "stage fright"
- Powerful public speaking strategies
- Job interview strategies
- Voicemail do's and don'ts
- The top 10 vocal sins
With these and other valuable strategies in Speaking Effective English!, you will improve your speech and reap the rewards of success!
Customer Reviews:
Just Plain AWFUL!.......2007-08-03
I hate to be so negative, but do not waste your time or money on this item. It delivers nothing that it promises, in fact, it doesn't even seem to have a genuine purpose at all. Several 'professional' speakers crack endless lame jokes about contemporary speech and hold a painfully stinted scripted conversation about the vital importance of speaking well, patting themselves on the back about how accomplished they all are in that area while imparting nothing in the way of instruction. In fact, I found two of the speakers miserable to listen to! The female was much too loud and excessively animated while one of the males was so nasal that you could hear the air running through the back of his sinuses as he talked, clicking epiglottis and all - things that they cautioned the listeners against doing themselves!
I couldn't finish this set, after the first CD, the speaker's voices were like nails on a chalkboard and I dropped it back off at the library the first chance I got.
More of a Broad Overview than a Lesson.......2000-01-14
I bought this tape expecting the "listen and learn" method of better speech that was promised. There are only two short exercises given in the 2 tapes, the rest is general information; some of which is unecessary, such as interview tips and how to keep your vocal chords healthy. I wish they would have taken more time to give concrete help.
Customer Reviews:
Usefull, maybe too simple.......2007-01-31
Actually, when buying this book I expected some advices and examples, but the book is "examples only". Which is not necessary bad, but... I still expected more "meat".
Anyway, the book is useful, I used it more than once when I needed to write some important message and had no time nor inspiration to make it simple and to the point. Of course, in some cases you have to be careful and have in mind that some examples are applicable only for United States, but not for Europe too (i.e. some motivational letters for job applications in Europe could sound more funny than serious, but...), but even in that situation, I guess it's better with this book than without it.
In general, content is useful, it saves time, but you still have to think about what, and whom are you writing to. But, I guess that you should do it anyway.
Book Description
Now anyone can have the same advice given in corporate training seminars at organizations like Estée Lauder, the American Management Association, and Pfizer.
For years, highly paid executives at major corporations have had the benefit of professional image consultants to give them feedback about their presentation in the workplace. That expert advice has helped them to
dress properly for any business occasion, improve their public speaking and presentation skills, understand the dos and don’ts of the workplace, and enhance their standing in the business community. Now that same type of guidance
is available to anyone—recent graduates looking to enter the workplace as well as managers and executives looking to polish themselves and their skills. Jamie L. Yasko-Mangum’s clients include Estée Lauder, the American Management Association, Pfizer, Darden Restaurants, high schools, colleges, and universities. They hire her to give seminars to employees and students on how to project a positive and smart self-image
, create a
polished appearance, understand
what is and is not proper behavior, and see
how to communicate intelligently. Men and women will find ideas for improving their credibility, authority, reputation, and confidence in a workplace environment, regardless of their profession or position.
Customer Reviews:
helpful guide for women in the business world.......2007-06-18
Jamie's book is a wonderful guide for women of all levels in the business world. She makes you aware of how important it is to" look, speak and behave" not only when you are on the job but off the job as well.
Helpful Advice for the Young Professional Woman.......2007-05-23
This book, as well as the companion book for men by the same author (Look, Speak & Behave for Men), offers valuable common sense advice for the young business professional. The author is a corporate image consultant and her book is loaded with helpful tips for those starting out in the job market. A substantial portion of the book is devoted towards what might be deemed "dress for success" information. While this may seem unnecessary to older professionals in this new world of "business casual" a helpful set of rules for proper business attire is just what the young Generation Y types need. This is even more true for women since men can always fall back on the standard jacket and tie.
The generational differences in the workplace today are exemplified by the fact that the author has felt it necessary to include sections advising on the proper way to stand, basic business courtesy, avoiding excessive personal calls and the importance of finishing assigned tasks. Again while this may seem like common sense to older professionals unfortunately it is not common sense to those starting out. I am reminded of a incident a cousin described where a student nurse she was training insisted on taking multiple personal calls in the middle of being instructed on the proper way of inserting a breathing tube into a patient. The student felt it was entirely proper to do this.
This book will provide a welcome set of guidelines and advice for recent college graduates and should be in every guidance counsellor's office. I had a friend of mine who is an HR director at a major commercial/investment bank read it and she said Ms. Yasko-Mangum's book should be given to every woman starting out in the business world.
Customer Reviews:
Complete and In-depth.......2001-08-16
This is not one of those books filled with pep talks and exhortations to overcome stage fright or thinly veiled Toastmaster "how to". It's about the realities of delivering technical presentations as either the speaker or the coordinator of a presentation. To be sure, it does address some of the basics, such as how to clarify your message with an outline, dealing with hostile audiences, and how to create effective visual aids that reinforce your message.
What sets this book apart, though, is the way the author addresses the logistical issues, which can be a coordinator's nightmare. The advice given is born of experience and enduring the last minute pressures of getting on a plane to do an unplanned presentation the next morning. As life would have it, such events depend on luck and demonstration equipment or software functioning perfectly. As Murphy's Law would have it, these events age one rapidly. But the author thoroughly covers all of the issues and factors, including scheduling and logistics and how to coordinate the complexities of preparing the site. He also goes into minute details of site selection and optimum room layout, audience (and speaker) comfort and safety and coordinating multiple speakers. Here is an example of the level of detail the book goes into, showing how well thought out the material is: managing speaking events in multilingual audiences or guest speakers requiring translators.
To a presenter this book is valuable; to an event coordinator or road-warrior presenter this book is a jewel. It covers topics and situations you rarely think of until you've been embarrassed a few times, and is clearly and cleverly written.
Some good, some bad.......2001-08-04
The writer of this book appropriately acknowledges the fact that you cannot learn to present from a book. Like many other things it is a matter of practice makes perfect. So, if you are interested in this book because you are "scared"/unsure etc. of an upcoming presentation, this book will not teach you how to do it. However, this book will make you aware of some of the good and bad practices.
In the preface of the book the author mentions that the growth in computer projection equipment and the accompanying software that enables the creation of the so called "slide shows" may lead to the impression that everything is done by the computer. In this book he effectively shows that that is not the case.
The book commences in Chapters 2 and 3 by stressing the importance of planning your talk. Knowing what you want to say and who the audience will be. It emphasises planning the overall structure of the talk.
Chapters 4 and 5 are appropriately dedicated to the use of visual aids. It stresses the importance of getting the message to the audience. From this perspective it provides sensible useful guidelines for people whose artistic capabilities may not be well developed. Practical aspect of letter sizing and color usage is presented - mistakes in this regard, which I see made in presentations at all levels, are pointed out. These two chapters will probably shed interesting light on certain issues even for reasonably experienced presenters. The only "factor" that I could find that is not addressed in these chapters is the excessive use of animation which certain computer software "impose" on you. Therefore if a section that builds on the statement "Don't use animation unless there is a specific reason why it would aid in getting the message across..." is added, I would be happy that it is the most complete way in which this topic is addressed in one single source.
Chapter 6 specifically deals with "new" presentation technology. It mentions several issues that pertain specifically to computer-based presentations. This is the one chapter were the book could probably be bettered, especially for people wanting to read specifically about these kinds of presentations. To get value from this chapter one probably needs to read the previous chapters as well. As such the book loses a bit of its potential as "reference" material. It is, however, still very much worthwhile if you read the book as a unit.
The rest of the book deals with a variety of issues deals with aspects such as different kinds of room layouts, different kinds of presentations etc. It fails, however, to make a link between how these would change the presentation. If the latter part of the book receives attention and do a bit more than just mention these issues much value can be added. This part of the book is probably responsible for its 4-rating. If I were to evaluate Chapters 1 - 6 and 7 - 11 separately it would probably receive 5 and 3 stars respectively.
The appendices provide some evaluation forms for the different types of meetings, which could save you some experimentation.
In general the book is a good buy for people with no or little experience in making presentations - applying and thinking carefully about some of the suggestions may help you avoid mistakes by raising awareness. However, even experienced presenters could probably get value out of the book by measuring their existing way of doing against chapters 3 - 6.
Books:
- Effective Phrases for Performance Appraisals: A Guide to Successful Evaluations
- Effective Phrases for Performance Appraisals: A Guide to Successful Evaluations
- Effective Phrases for Performance Appraisals: A Guide to Successful Evaluations
- Effective Phrases for Performance Appraisals: A Guide to Successful Evaluations
- Effective Writing: Handbook for Accountants (7th Edition)
- Event Planning : The Ultimate Guide to Successful Meetings, Corporate Events, Fundraising Galas, Conferences, Conventions, Incentives and Other Special Events
- Federal Resume Guidebook: Write a Winning Federal Resume to Get in, Get Promoted, and Survive in a Government Career! 3rd Edition
- First-Year Teacher's Survival Kit: Ready-to-Use Strategies, Tools & Activities for Meeting the Challenges of Each School Day
- Fundamentals of Organizational Communication (6th Edition)
- Graduate Admissions Essays: Write Your Way Into the Graduate School of Your Choice (Graduate Admissions Essays)
Books Index
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