Book Description
Writing That Works is unique among business and professional writing textbooks. The book's advice on the writing process, abundant workplace samples, guidance on working to deadline, and practical assignments all draw on the author team's real-world and academic experiences. Honed by the suggestions and contributions of more than a hundred teachers and writers over nine editions, Writing That Works is an invaluable resource for both students and practitioners of business and professional communication. Streamlined for ease of use, packed with fresh examples and assignments, and now available for course management systems, Writing That Works works better than ever before.
Customer Reviews:
Writing That Works .......2007-10-10
This book is a great reference for doing exactly what the title says," Communicating effectively on the job". We used it as our main text for a business writing class I took and I would never sell this book back after the fact. It's an easy read, clearly explained, and there are several examples as well as a corresponding website. It's the first thing I reach for when I need to write any business correspondence. Good buy.
Writing That Works.......2007-10-10
This appeared to be a brand new, unused book, although it was sold as "almost like new". Great quality, and quick service.
Great reference.......2006-03-10
This book was a great reference for me when I wanted to write a business proposal, memorandums, and a rhetorical analysis. Great grammar tools in the back as well and easy to follow.
Average customer rating:
- Good Reference but Keep your common sense
- A Very Useful Book
- Communications Made Simple
- Top-notch title on effective communication
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Communicating Effectively for Dummies (Business for Dummies)
Marty Brounstein
Manufacturer: For Dummies
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ASIN: 0764553194 |
Book Description
Communicating Effectively For Dummies shows you how to get your point across at work and interact most productively with bosses and coworkers. Applying your knowledge and skill to your job is the easy part; working well with others is often the hard part. This helpful guide lets you maximize your personal interactions, even when resolving conflicts, dealing with customers, or giving difficult presentations.
Whether you’re the CEO of a major corporation, a small business owner, or a team manager, effective and clear communication is imperative to your success. From keeping your listener engaged to learning to become a better listener, Communicating Effectively For Dummies offers all the strategies, tips, and advice you need to:
- Learn how to become an active listener
- Accentuate the positive in negative situations
- Find win-win solutions for conflicts
- Stay on track when writing e-mails and letters
- Handle presentations, interviews, and other challenges
- Speak forcefully and assertively without alienating others
Management consultant Marty Brounstein — author of Handling the Difficult Employee and Coaching and Mentoring For Dummies — gives you the keys to a thriving career with expert advice on effective verbal and nonverbal communication. From mastering your own facial expressions (and reading them in others) to being a happy boss, Brounstein covers all the angles:
- Becoming aware of your own assumptions
- Dealing with passive-aggressive communicators
- What to say to help someone open up to you
- Communicating through eye contact and body language
- Maintaining a positive attitude
- Dealing with sensitive issues
- Effective conflict resolution models
- When to use e-mail, the phone, or a face-to-face meeting
- Dealing with angry customers
- Coaching your staff to communicate better
In today’s high-stress work environment, good communication skills are imperative for keeping your cool and getting your point across. Knowing what to say and how to say it, as well as being a good listener, can often be the difference between getting ahead and just getting by. This handy, friendly guide shows you how to avoid common conflicts and make your voice heard in the office.
Customer Reviews:
Good Reference but Keep your common sense.......2003-09-08
In the last two years my company has been using Mr. Bounstein's advice to develop various management tools. "Communicating Effectively" has been a corner stone of new policies and everyone has been required to read the book. It is a decent one stop reference when you want to review your communication skills.
While supervisors and low level manages are working better, the Sr. Staff is utilizing the author's tools in a micromanagement-fest. For example, the review process has become a long drawn out process that requires several hours a week for the employee to revise their personal "assignment sheet". At the end of every three months you then have the employee summarize all their previous tasks for time, issues, schedule, etc. The quarterly review takes about 2 weeks with several cycles of review and rewriting with Sr. Staff members. Every detail is gone over and over. It is not uncommon to loose a week of productivity.
Read the book but maintain some common sense about how you apply the information.
A Very Useful Book.......2003-08-21
This is a great book with a wealth of very useful information. As a project manager, communicating is a large part of my job. This book will definitely make my life a lot easier -- especially the chapters on conflict resolution.
I wish I had bought this book 2 years ago, when it first came out -- I could have avoided a lot of headaches.
Communications Made Simple.......2002-03-09
With this book, Marty Brounstein breaks down communications into bite-size morsels that are easily digested. This book covers a broad range of territory from speaking clearly, using active listening techniques for better understanding, dealing with conflict, and appropriate uses for email, telephone and other forms of communication.
There's a tremendous amount of information, and I find myself going back to review the material often, especially when a meeting or conversation goes badly.
There is nothing here you can't find in other books, but it's all collected neatly under one cover, and the author presents the material in interesting ways that make it easier to absorb and put into practice.
Definitely a worthwhile read!
Top-notch title on effective communication.......2001-10-21
I really liked this book. One of the rare "for dummies" books that is low on fluff and high on substance. What the author presents here is an entire training course and then some on how to communicate effectively. This book will help you clearly get your message across to people at work, in social circles, in relationships. I was notoroious for being a very abrasive communicator. This book is already helping me smooth out some of the sharp edges. I listen far better now, and when I speak I no longer beat around the bush.
Average customer rating:
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Screen Design Manual: Communicating Effectively Through Multimedia (X.media.publishing)
Frank Thissen
Manufacturer: Springer
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ASIN: 3540439234 |
Book Description
The Screen Design Manual provides designers of interactive media with a practical working guide for preparing and presenting information that is suitable for both their target groups and the media they are using. It highlights background information and relationships, clarifying them with examples, and encourages the further development of the language of digital media. In addition to the basics of perception and learning psychology, ergonomics, communication theory, imagery research, and aesthetics, the book also considers design navigation and orientation elements. Guidelines and checklists, along with the comprehensive design of the book, support the transfer of information into practice.
Average customer rating:
- Another great book for anyone in a team environment!
- Clear Consice and Effective
- Garbage
- Communicating effectively with examples
- Have a Sensitive, Effective Boss/Mentor at Your Side
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Communicating Effectively (The Briefcase Books)
Lani Arredondo
Manufacturer: McGraw-Hill
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Binding: Paperback
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ASIN: 0071364293 |
Book Description
Communicating Effectively shows busy managers how to combine proven techniques and strategies with the latest technologies for successful, results-directed interaction. Included are techniques for shaping positive perceptions, tips for giving instructions and corrective feedback, strategies for making your points in presentations and e-communications, and more.
Customer Reviews:
Another great book for anyone in a team environment!.......2007-08-09
I read this book and it opened my eyes! I was doing a lot of things wrong that I thought were correct. This book told me what type of
communicator I am. Being an IT Professional, it's hard to communicate to the average employee or manager(as anyone in IT knows it's always difficult), but with this book, I've been able to relearn the fine art of communication all over again. I picked up some valuable pointers, and it's helped me "reframe" my outlook on situations. I recommend it to anyone...not just managers.
Clear Consice and Effective.......2004-04-26
This is an excellent book. The author stresses the difference in communication styles and the communicatiuon partnership between the sender and reciever. The information on "Making the most of meetings" and "successful presentations" was exceptional. A very good book for anyone who wants to increase their own communication skills, as well as those who teach communication to other.
Garbage.......2002-11-05
This book did not help me at all.....If anything, it should the handbook of how NOT to communicate in business. Just a bunch of hash and rehash I'm sure the author found somewhere else. Save your money and buy something more useful.
Communicating effectively with examples.......2002-02-24
When I first start reading the book I was about to stop reading since it seemed too simple. But I kept reading and see that there are techniques and well chosen examples of how to communicate with your peers and boss. The communication profiles section is a must read. After this section you'll see you can't stop reading the whole...
Have a Sensitive, Effective Boss/Mentor at Your Side.......2001-03-22
In a world that prides itself on "efficiency," Lani's personable, professional treatment of over-all communication is truly EFFECTIVE. My copy of this handy handbook is filled with different colored highlighting, scribbling in the margins, and dog ears. The format is delightful for one who reads many books; the style makes one feel as if the author, Lani Arredondo, is right beside you, encouraging, smiling, touching--always teaching more fine-tuned ways of communicating.
This easy-read is a priceless blend of head and heart, mindset and skills. The play on "p's" makes for easy Practice! The part our perceptions play in our interactions sets the stage. Perceptions, personality profiles and pausing were keys for me. Lani leads the reader by conversational tone to understand how differences can be pluses when managed with understanding and skill. We are reminded to pause when confronted with less than positive folks.
Another strong point in this age of speed is the crisp format and the relevant tips for being brief. And bold. Lani confronts in a warm style the general fear of facing issues--glossing over, backing down, etc. She gives workable ways to help individuals and teams talk through to real solutions. The lively lessons on giving instructions and feedback are helpful for those who hesitate or barge in inappropriately.
"Communicating Effectively" builds logically from laying a foundation of understanding to getting the courage to be real and right on! When every job ad calls for "excellent communication" and "getting along with people," this book should be next to everybody's laptop--and bedside. It's next to mine and I'm still highlighting!
Book Description
This text is for the Introduction to Communication course, also known as the Hybrid course. In this course, students acquire a foundation of knowledge on the different areas of communication: verbal, nonverbal, interpersonal, small group, public speaking, and more.
In Communicating Effectively, students learn the foundation of communication studies through numerous examples ranging from the campus to the workplace to communities both in the United States and throughout the world; brief readings from the popular press further engage students to relate to communication theories. In addition every chapter contains numerous activities to encourage students to work in groups and learn concepts.
New to this edition: Every new copy of Communicating Effectively, 6th edition is now packaged with a FREE Communications Concepts Video CD-ROM.
Customer Reviews:
Great textbook for school.......2006-03-20
Communicating Effectively is the required text for my Speech Communication class - the text is thorough and gives great insight - easy to read text, summaries, vocab, and objectives...
I never recieved the book.......2005-09-19
I either need my money back or I need the book sent.
Good Advice on Communicating Effectively.......2004-02-21
Dr. Weaver is a solid communicator whether it's in person or through the written page. I never had the privilege of meeting the coauthor, Dr. Hybels. This book covers the basics of communication effectiveness in a precise manner. Various contexts are included.
You can tell the authors represent a holistic approach due to the myriad sources brought together to explain the process. Even the entertainment portion is included, which helps maintain student interest.
Communicating Effectively.......2000-08-05
We use this book at the Florida State University to teach a Freshman/Sophmore level Public Speaking class. It's a great book because it's simple and straight-forward. It approaches the student with real-world examples and presents solutions for the individual to overcome fears/roadblocks to public speaking.
I recommend this book as a textbook for any student of public speaking. It's also written so it can be read cover to cover so it can be used out of the classroom!
Book Description
In this volume, Ting-Toomey and Oetzel accomplish two objectives: to explain the culture-based situational conflict model, including the relationship among conflict, ethnicity, and culture; and, second, integrate theory and practice in the discussion of interpersonal conflict in culture, ethnic, and gender contexts. While the book is theoretically directed, it is also a down-to-earth practical book that contains ample examples, conflict dialogues, and critical incidents. Managing Intercultural Conflict Effectively helps to illustrate the complexity of intercultural conflict interactions and readers will gain a broad yet integrative perspective in assessing intercultural conflict situations. The book is a multidisciplinary text that draws from the research work of a variety of disciplines such as cross-cultural psychology, social psychology, sociology, marital and family studies, international management, and communication.
Book Description
Designed for the Introduction to Communication course, this trusted text presents the foundation of communication studies through numerous examples that range from the campus to the workplace to communities both in the United States and throughout the world. Every chapter contains numerous activities that engage students and promote group work. The eighth edition features a new appendix on computer-mediated communication; a new section, in each chapter, on the impact of the Internet; and coverage of the Integrative Listening Model Framework.
Customer Reviews:
Communicating Effectively.......2006-11-26
I bought this book as a text book for my speech class. It seemed to be more of an exercise in group therapy and self evaluation than actual communication skills. Although I recognize the importance of knowing yourself and having a better understanding of the world, as an adult student, I found some of the exercises very intrusive into my personal life...and quite frankly none of my instructor's business.
If you really want to learn how to communicate effectively stick with Dale Carnegie!
Book Description
As the first of its kind, this book provides a comprehensive approach to help public health practitioners in both the public and private sector to improve their ability to communicate with different audiences. From the news media to legislators, and from visual communication to electronic communication, every chapter provides practical, With real-world recommendations and examples on how to communicate public health information to nonscientific audiences more effectively. The knowledge and skills gleaned from this book will assist with planning and executing simple and complex communication activities commonly done by public health practitioners.
Book Description
"The book is clearly written and includes many examples and analogies to illustrate the authors’ main points. . . .The collaboration presents information useful for setting up an intercultural training program but also helpful for those attempting to ascertain the elements of a good program as well as for those interested in the general subject matter. This work will enhance the collections of libraries that support communication and business programs in particular."
--The Journal of Academic Librarianship
As societies become more global, acquiring an understanding of other cultures and customs becomes a necessity. It is essential to provide effective training programs whether the association is with culturally diverse people within the same city or country, other countries, or across hemispheres. The only comprehensive guidebook of its kind,
Intercultural Communication Training provides an organizational framework for planning and establishing intercultural communication training programs. Drawing from intercultural communication and cross-cultural training, this guide emphasizes those aspects of training that explicitly involve face-to-face communication. The approaches this volume covers, such as assessing needs, establishing goals, and building positive attitudes, apply to any situation where good personal relations and effective communication need to be established with people from different cultural backgrounds.
This guidebook is an essential tool in designing a training program for scholars, students, counselors, diplomats, social workers, business people, and anyone who needs to increase their knowledge and skills for communication across cultures.
Book Description
How can North Americans improve their communication with the Chinese? A useful and efficient approach to understand prevalent cultural assumptions underlying everyday Chinese communicative activities, Communicating Effectively with the Chinese identifies and conceptualizes some of the distinctive communication practices in Chinese culture. Utilizing the self-OTHER perspective as a conceptual foundation, authors Ge Gao and Ting-Toomey portray and interpret the dynamics of Chinese communication. They examine how self-conception, role and hierarchy, relational dynamics, and face affect ways of conducting everyday talk in Chinese culture. They explain why miscommunication between Chinese and North Americans take place and suggest ways to improve Chines/North American communication. By incorporating instances of everyday talk, Gao and Ting-Toomey offer a realistic and clear illustration of the specific characteristics and functions of Chinese communication, as well as problematic areas of Chinese-North American encounters. Adding to the sparse literature on communicating with others of different cultural backgrounds, Communicating Effectively with the Chinese is an insightful resource that will be widely used by professionals and academics in communication, intercultural communication, interpersonal communication, Asian studies, and race and ethnic studies.
Customer Reviews:
outstanding!.......2000-07-20
This is excellent for learning how to communicate with the Chinese. It's a short book, but packed with information about how the Chinese communicate. The authors strike a balance between academic & popular. It's fairly easy to read, but it's got plenty of references and, for people familiar with Chinese, gives Chinese characters for key phrases.
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