The Gregg Reference Manual
Average customer rating: 5 out of 5 stars
  • Great Product, Great Seller
  • very good, well-written manual. it is a must!
  • Gregg Manual
  • Not For Beginners...
  • Great General Reference for Writers and Editors
The Gregg Reference Manual
William A. Sabin
Manufacturer: Career Education
ProductGroup: Book
Binding: Spiral-bound

CommunicationsCommunications | Skills | Business & Investing | Subjects | Books
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  5. Comprehensive Worksheets on Style, Grammar, Usage, and Formatting to accompany the Gregg Reference Manual, Tenth Edition Comprehensive Worksheets on Style, Grammar, Usage, and Formatting to accompany the Gregg Reference Manual, Tenth Edition

ASIN: 0072936533

Book Description

Updated to include new communication technology and its unique issues

For more than 50 years, The Gregg Reference Manual has been recognized as the best style manual for business professionals and students. The basic rules that apply to the most frequent problems are covered as thoroughly as the fine points of the problems that occur less often. The colorful examples and illustrations offer easy-to-follow models to help resolve the difficulties encountered in everyday communications from e-mail messages to formal reports. New features include:

Customer Reviews:

5 out of 5 stars Great Product, Great Seller.......2007-10-19

Item came to my home in perfect condition, half the price of what it would have cost me @ the campus bookstore. Thanks again. Awesome experience doing business with this seller. Thanks

5 out of 5 stars very good, well-written manual. it is a must!.......2007-10-11

I think that this product is truly a must for anyone taking business english classes, anyone working at an office, or anyone teaching an english class. this is the best manual there is!

5 out of 5 stars Gregg Manual.......2007-07-25

The Gregg Manual is outstanding and any office worker - whether secretary or the boss, needs it to be sure that letters and documents are perfect. It's a little pricey but worth every penny.

5 out of 5 stars Not For Beginners..........2007-06-12

This book is not really geared for the beginner; it is for those who have a decent/modest/working command of the English writing/language with a basic understanding of sentence structure but need tweaking here and there to help perfect their skill. It covers EVERYTHING from punctuation, tense and subject agreement, spelling, word use--everything that goes into writing. The book is very busy in that it is LOADED--it covers everything you need to write properly/correctly. The book's section-numbering-system might be a bit of a tickle, but give it a scratch and you'll be on your way. The numbering system helps you locate/move from one area of grammatical treatment to another quickly; it allows this full coverage monograph to be printed into a portable size book. There are no "filler text", no speeches, no stories, no editoralizing--just concise writings on proper writing. It also provides clear examples, valuable notations, and alternative sentence formations. You WILL get your $ worth! (I didn't have time to check the book for this review, so mistakes are mine. ;>)

5 out of 5 stars Great General Reference for Writers and Editors.......2007-05-09

I am a medical editor so my Bible is the AMA guide, but I needed a more general reference for my regular grammar/English queries. A co-editor who has been relying on and loving his Gregg Manual for years recommended it to me. His recommendation proved most helpful because so far, this book is great. I have yet to have a grammar question the Gregg Manual couldn't answer. It's great for editors and writers regardless of industry, and would be helpful for students as well.
CCNA Official Exam Certification Library (Exam #640-801), 2nd edition
Average customer rating: 4.5 out of 5 stars
  • Overall a good product.
  • Best Resource for CCNA Test Takers.
  • Excellent guide to get CCNA.
  • One of the most cost effective and comprehensive resources to study for the CCNA exams!
  • Good book with clear explanations
CCNA Official Exam Certification Library (Exam #640-801), 2nd edition
Wendell Odom
Manufacturer: Cisco Press
ProductGroup: Book
Binding: Hardcover

TestingTesting | Education | Reference | Subjects | Books
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  5. CCNA Practice Questions Exam Cram 2 (2nd Edition) (Exam Cram) CCNA Practice Questions Exam Cram 2 (2nd Edition) (Exam Cram)

ASIN: 1587201690

Book Description

Assessment, review, and practice package for the CCNA 640-801, ICND 640-811, and INTRO 640-821 exams

This library combines the most current versions of the Number-One selling CCNA study guides with a bonus CD-ROM containing 30 minutes of video training on difficult exam topics. The library helps you master all the topics on the CCNA exam, including

CCNA Official Exam Certification Library, Second Edition, is a comprehensive review and practice package for the latest CCNA® exam. The two books contained in this package, CCNA INTRO Exam Certification Guide, First Edition, and CCNA ICND Exam Certification Guide, First Edition, present complete reviews and ample opportunity to test your knowledge of all the CCNA exam topics. Also included is a CD-ROM with training videos that explain select CCNA topics. Senior instructor and best-selling author Wendell Odom shares preparation hints and test-taking tips, helping you identify areas requiring further study and improve both your conceptual and hands-on knowledge. The material is presented in a concise manner, focusing on increasing your understanding and retention of exam topics.

This new edition includes the CCNA Video Mentor, Library Edition CD. This CD-ROM contains three select video labs totaling 30 minutes of personal visual instruction at no additional charge! In each 10-minute video, author Wendell Odom walks you through basic CCNA configuration tasks, including navigating router and switch command-line interface, static and connected routes and the IP routing table, and NAT overload (PAT). The videos consist of animation and video captures of a terminal displaying router and switch command entry and output while Wendell provides audio instruction on how to configure various features and offers various tips and shortcuts that truly help make learning easy.

CCNA INTRO Exam Certification Guide, First Edition, and CCNA ICND Exam Certification Guide, First Edition, present you with an organized test preparation routine through the use of proven series elements and techniques. “Do I Know This Already?” quizzes open each chapter and allow you to decide how much time you need to spend on each section. Exam topic lists and Foundation Summary tables make referencing easy and give you a quick refresher whenever you need it. Challenging chapter-ending review questions help you assess your knowledge and reinforce key concepts. Scenario-based exercises help you think about exam objectives in real-world situations, thus increasing recall during exam time.

The companion CD-ROMs contain a powerful testing engine that allows you to focus on individual topic areas or take complete, timed exams from INTRO, ICND, or unified CCNA test banks. The assessment engine also tracks your performance and provides feedback on a module-by-module basis, presenting question-by-question remediation to the text and laying out a complete study plan for review. The CD-ROMs also include a wealth of hands-on practice exercises and a copy of the Boson NetSim™ for CCNA, Learning Edition, network simulation software that allows you to practice your hands-on skills in a virtual lab environment.

CCNA Official Exam Certification Library, Second Edition, is part of a recommended study program from Cisco Systems® that includes simulation and hands-on training from authorized Cisco Learning Partners and self-study products from Cisco Press®. To find out more about instructor-led, e-learning, and hands-on instruction offered by authorized Cisco Learning Partners worldwide, visit www.cisco.com/go/authorizedtraining.

Customer Reviews:

4 out of 5 stars Overall a good product........2007-10-17

The material is easy to understand and comprehensive. I really like the cd's included, they are easy to navigate and I like all the different options you have with the practice tests. FYI, according to ciscopress.com, this version of the ccna exam expires Nov. 7th, '07.

5 out of 5 stars Best Resource for CCNA Test Takers........2007-09-07

This is an excellent in-depth resource for those wanting to complete the current Cisco CCNA certification test. The information in this book covers every scenario on the test in detail, except for the labs, where an understanding of the command structure comes in to play. It should be noted that the test will be updated significantly in 11/2007, so this book may have some outdated information or be missing some new facts for the revised test at that point. But for now, this is the best resource for CCNA test takers to date.

5 out of 5 stars Excellent guide to get CCNA........2007-07-13

This library is an excellent guide for peoples want get CCNA certification , very simple to understand and give you more than one way to learn. I really recomend.

4 out of 5 stars One of the most cost effective and comprehensive resources to study for the CCNA exams!.......2007-07-08

One of the most cost effective and comprehensive resources to study for the CCNA 640-801, ICND 640-811 and the INTRO 640-821 exams! The CCNA Official Exam Certification Library, 2nd Edition, ISBN: 1-58720-169-0, by Wendell Odom is published by Cisco Press.

The two book set, is one of the most comprehensive CCNA resources to date. Currently, Cisco offers the CCNA candidate with two exam formats in preparing for their CCNA certification. These are the INTRO 640-821 and the ICND 640-811 exam or the one exam format: CCNA 640-801. The CCNA Exam Certification library is packaged in a two book set. The exam candidate can study for the CCNA INTRO (640-821) Exam and receive a firm understanding of Network Fundamentals, Operating Cisco Devices, LAN Switching, TCP/IP, and Wide-Area Networking and then take the INTRO 640-821 exam.

Also, if they have hands-on working experience with the Cisco switches and routers they can utilize the CCNA Self-Study CCNA ICND Exam Certification Guide to study for the one-exam format: CCNA 640-801 exam or the second exam of the two test format: ICND: 640-811. This book is a more in depth resource that focuses on LAN Switching, Spanning Tree Protocol, Virtual LANS and Trunking, TCP/IP, RIP, IGRP, and Static Route Concepts and Configuration, OSPF and EIGRP Concepts and Configuration, Advanced Routing Protocol and TCIP/IP topics, Wide-Area Networks, ISDN and Dial-on-Demand Routing, Frame Relay and Network Security.

The two certification guides overlap in their content, but it will be clear to the reader that the CCNA ICND book goes in-depth in the topics listed above. I would suggest to begin with the CCNA INTRO guide and when the topics overlap in the two books I would switch to the CCNA ICND guide only after the candidate has a clear understanding of the particular content (i.e., LAN Switching). By performing this technique will ensure that you have fully understood material and will be well prepared for the exam (s).

There is a companion CD-ROM that accompanies the book set that contains more than 400 practice questions for the ICND, INTRO, and CCNA exams, including simulation-based questions. The CD also contains flash card questions, hands-on exercises and a light edition of the NetSim LE network simulation software. The full version of the Network Sim software is: ISBN: 1587201313. The certification library book set also comes with the CCNA Video Mentor Library Edition. The CD contains 3 select video labs from the full version of the CCNA Video Mentor; ISBN 1-58720-168-2, by Wendell Odom.

Updates to the CCNA Self-Study CCNA INTRO Exam Certification Guide can be found at: www.ciscopress.com/1587200945, as well as, for the CCNA ICND Exam Certification Guide can be found at: www.ciscopress.com/158720083X.

According to the Cisco training website, [...] the last date to take the CCNA 640-801, ICND 640-811 and the INTRO 640-821 exams is on November 6, 2007. The CCNA candidate would be extremely prepared utilizing this resource! I give these materials 4 out of 5 stars.

4 out of 5 stars Good book with clear explanations.......2007-06-29

Both of these books are structured very well and everything is explained clearly in a easy-to-follow manner. My only caveat is that newbies to routers (like me) may have difficulty passing the exam (the single 640-801 one) with just these texts. The CD-ROM test engine is excellent, and resembles the actual test. I also used Transcender software (a good tool for review and like the test itself), tests from TestKing (much easier than the tests), an Exam Cram book (not like the actual exam at all), another test package, and 2 different computer-based video training packages. That said, I barely passed the exam, even though I feel that I understand the concepts and details pretty well. I could quickly subnet in my head and many questions I could answer in five seconds. But some of the questions were extremely tricky. And it took me 10 minutes to get the router simulation to work properly -- it didn't work as smoothly and easily as it did in the tutorial before the exam. It's not an easy test, by any means. I spent over 10 minutes doing the simulation when I should have had it done in 2.
I may not have done as well as I thought I would because I was afraid I would run out of time, but I ended up with over 20 minutes to spare. However, you can't go back and change your answers, which is a shame for how I test, because I like to put my gut reaction first and think it over later after my mind is refreshed. You definitely have to move through the test quickly.
These books and the CD-ROM included with it were the main reasons I passed. You can't be too prepared for this one. Good luck!
The Elements of Style, Fourth Edition
Average customer rating: 4.5 out of 5 stars
  • A very good tool
  • The Elements of Style
  • Great guide for writers of all ages
  • Good book.
  • Read it, Then Read It Again
The Elements of Style, Fourth Edition
William Strunk Jr. , E.B. White , and Roger Angell
Manufacturer: Allyn & Bacon
ProductGroup: Book
Binding: Hardcover

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ASIN: 0205313426

Amazon.com

Composition teachers throughout the English-speaking world have been pushing this book on their students since it was first published in 1957. Co-author White later revised it, and it remains the most compact and lucid handbook we have for matters of basic principles of composition, grammar, word usage and misusage, and writing style.

Book Description

This is the braille version of the timeless reference book. According to the St. Louis Dispatch, this "excellent book, which should go off to college with every freshman, is recognized as the best book of its kind we have." It should be the ". . . daily companion of anyone who writes for a living and, for that matter, anyone who writes at all" (Greensboro Daily New). "No book in shorter space, with fewer words, will help any writer more than this persistent little volume" (The Boston Globe). Two volumes in braille.

Customer Reviews:

4 out of 5 stars A very good tool.......2007-10-17

This book is an excellent tool for those who want to learn in a practical way the essentials of writing. Whether you write for science, art, or any other area of investigation; this book will help you giving tips and showing with detailed examples the most common situations while you write. I recommend the book to those who want writing as a way of expressing their ideas and to those who are not conformists and like to go further in life.

This book is: Easy to read, practical, and helpful.

5 out of 5 stars The Elements of Style.......2007-09-25

The book was in wonderful condition. It arrived in a timely manner. I would buy from you again.

5 out of 5 stars Great guide for writers of all ages.......2007-09-25

My son's teacher recommended this book when he was in middle school. He still refers to it in college as he pursues his writing career. My daughter needed her own copy for school because her brother wouldn't give his up! You really can't go wrong with this book.

3 out of 5 stars Good book........2007-09-07

It is good book, but you might find some styles are repeating with other books. It is good to learn from this author, but I also suggest learn more from other authors, too.

5 out of 5 stars Read it, Then Read It Again.......2007-09-06

This itsy bitsy tome is an ageless classic. I read it for the first time 20 years ago. Despite having never found grammar interesting before, I became hooked on the sharp little lessons. I read it again, to both delight and edification. And I'll read it once more, to remind myself of the rules that make English what it is and to smile at Prof. Strunk, long gone but very much alive in these pugnacious 80 pages. He's somehow managed to boil down the bones of the language and give you the absolute essentials. If you haven't read it, you're in for a treat and a pleasant surprise, especially if you don't care for grammar. This is truly short and sweet.
CCNA: Cisco Certified Network Associate Study Guide, 5th Edition (640-801)
Average customer rating: 4 out of 5 stars
  • A great overview
  • Todd Lamle Rocks
  • Great to begin with
  • Excellent
  • Behind the Times.
CCNA: Cisco Certified Network Associate Study Guide, 5th Edition (640-801)
Todd Lammle
Manufacturer: Sybex
ProductGroup: Book
Binding: Paperback

Bridges & RoutersBridges & Routers | Networks, Protocols & APIs | Networking | Computers & Internet | Subjects | Books
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ASIN: 0782143911

Book Description

Here's the book you need to prepare for Cisco's CCNA exam, 640-801.

This Study Guide was developed to meet the exacting requirements of today's Cisco certification candidates. In addition to the engaging and accessible instructional approach that has earned author Todd Lammle the "Best Study Guide Author" award in CertCities Readers' Choice Awards for two consecutive years, this updated fifth edition provides:

Authoritative coverage of all exam objectives, including:

Customer Reviews:

4 out of 5 stars A great overview.......2007-07-30

This book has consistently been one of the most accessible overviews of the CCNA material. I have been using these books since the 3rd edition and I have yet to be disappointed. Although the book may not go into as much depth as some of the other books on the market, it presents the ideas in a very clear language. If you are looking to get a good idea of how IP networks are put together and a basic introduciton to configuring cisco routers, this book will be a huge help.

5 out of 5 stars Todd Lamle Rocks.......2007-07-15

I am preparing for my CCNA and I am so happy to have this book to prep me for my Exams.
Todd knows exactly how to dissect the difficult topics. I've been putting off taking the exam for 4 years now. With this book I've got the confidence and knowledge I need to ace it!

Thank you Todd

M. Charles

4 out of 5 stars Great to begin with.......2007-05-24

My advice would be to start with this book first, then move onto CCNA Cisco press. Todd Lammle wrote this book as if you where setting in a class and learning from an instructor, some of the basic information that you need to know for exam will be covered in his text that can be easily be pick up by using his book. The only problem with this book is that he doesn't cover everything on the exam; as stated by the other reviewer. Cisco press is going to give you everything you need; but with dry content. The Cisco press content is not that bad if you start off with Sybex.

5 out of 5 stars Excellent.......2007-05-07

There isn't much more I can say about this book than has already been said. I used Todd's guide to help me pass the CCNA in 2000 and am using him again to recertify. Just an excellent book. Period.

3 out of 5 stars Behind the Times........2007-04-10

Five years ago, I took a course on the CCNA exam, and the Sybex book was the standard course material. The Cisco books at that time were overly wordy, dry, and difficult to learn from. This seems to be the major reason Sybex became the textbook of choice for Cisco material. I had good success with that book and passed the test on the first try with little complications.

Then, a few months ago, I decided to go back and tackle the new CCNA exam and get certified again. Naturally, I went back to Sybex and bought this book. After a month of study, I felt I had fully grasped all the concepts in the book and began taking practice tests in preparation for the 640-801 exam. I was disappointed to find that I was repeatedly failing the practice tests. I spent some time reviewing and slowly came to realize that there are a variety of topics you will face on the new CCNA exams that aren't favored enough in the Sybex book. Frustrated, I went and picked up the Cisco Press: Official Exam Certification Library, which consists of the "CCNA Intro" and "CCNA ICND" books. I thought at first that having two books for this material was overkill. After several weeks of reading through these books, I am startled at how much raw content is in these two books that is directly relevant to the test. Even more obvious is how basic the Sybex course material is in comparison.

My personal experience is this: Cisco seems to have toughened up their exams quite a bit since they switched to the new CCNA exam, and Sybex doesn't seem to have kept up with this. Considering Sybex has also tried to squeeze the entire CCNP course material into a single book, when Cisco has four separate books for the same material, I'm not surprised that the CCNA book feels compressed. In particular, the areas I'm finding the biggest gaps between the two are as follows:

Cat 2950 Switch configuration - This is kept to a minimum in the Sybex book and only the most basic commands are offered.

General Routing Troubleshooting - A big theme in the practice tests I have taken thus far is the ability to properly troubleshoot various router setups. While the Sybex book gives you all the basic show commands and gives a very straightforward configuration for each topic, it simply isn't enough. There should have been several chapters dedicated purely to troubleshooting. The Cisco material did not provide dedicated chapters to troubleshooting either, but they take much longer to explain the topics than Sybex did.

Various Miscellaneous Topics - There are a variety of commands, terms, and concepts that I never saw until I started taking practice tests and picked up the Cisco Press CCNA Flash Cards book.

In closing, I will say that I like the way Todd Lammle writes. He is very easy to understand and Chapter 3 of this book (which covers IP subnetting) is a very well written chapter. This book is by no means "bad". It just isn't enough to pass the exam on it's own. If you have yet to purchase any material for the CCNA, I strongly recommend you spend the extra ten dollars and pick up the Official Exam Certification Library from Cisco Press. While it may be a little more difficult to read, it will be worth it when you go to take your test.
104 Activities That Build: Self-Esteem, Teamwork, Communication, Anger Management, Self-Discovery, Coping Skills
Average customer rating: 4.5 out of 5 stars
  • Great tool book for counselors, group facilitators and group therapists
  • Awesome book for group leaders
  • Games for all kinds of reasons
  • A must for social skills
  • even more great techniques
104 Activities That Build: Self-Esteem, Teamwork, Communication, Anger Management, Self-Discovery, Coping Skills
Alanna Jones
Manufacturer: Rec Room Publishing
ProductGroup: Book
Binding: Paperback

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ASIN: 0966234138

Customer Reviews:

4 out of 5 stars Great tool book for counselors, group facilitators and group therapists.......2007-10-19

I found the activities in the book helpful in working with adolescents, families and adults in the busy outpatient clinic where I practice. The suggestions are helpful for starting new groups, for teambuilding, learning and practicing communication skills, relationship skills or as a change of pace in an already established group.

5 out of 5 stars Awesome book for group leaders.......2007-10-03

This book is great, it has provided me with some awesome ideas that truly engage the kids I work with. It is truly amazing how some of these activities are meaningful to kids at 8 and at 17....I love this book and highly recomend it to anyone who wants to do positive activities with kids.

4 out of 5 stars Games for all kinds of reasons.......2007-09-25

This games in this book are great for introductory activities, building a positive and socially interactive classroom environment, binding a group "community", easing into collaborative or cooperative learning activities, and engaging ways to take a break from more serious classroom pursuits.

5 out of 5 stars A must for social skills.......2007-08-23

This book is so fun ad has a great range of activities and skills. This would be a great tool to use with any group, I use it to help with social skills training and my class has really enjoyed it. I don't know if they realize that they are learning, but they are!

5 out of 5 stars even more great techniques.......2007-01-16

Once again, a great technique book to have up a therapists' sleeve.
How to Win Friends & Influence People
Average customer rating: 4.5 out of 5 stars
  • wonderful
  • Common sense isn't so common
  • A great resource
  • Still works after 70 Years
  • Wanna build your network - listen to Carnegie !
How to Win Friends & Influence People
Dale Carnegie
Manufacturer: Pocket
ProductGroup: Book
Binding: Mass Market Paperback

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ASIN: 0671723650

Amazon.com

This grandfather of all people-skills books was first published in 1937. It was an overnight hit, eventually selling 15 million copies. How to Win Friends and Influence People is just as useful today as it was when it was first published, because Dale Carnegie had an understanding of human nature that will never be outdated. Financial success, Carnegie believed, is due 15 percent to professional knowledge and 85 percent to "the ability to express ideas, to assume leadership, and to arouse enthusiasm among people." He teaches these skills through underlying principles of dealing with people so that they feel important and appreciated. He also emphasizes fundamental techniques for handling people without making them feel manipulated. Carnegie says you can make someone want to do what you want them to by seeing the situation from the other person's point of view and "arousing in the other person an eager want." You learn how to make people like you, win people over to your way of thinking, and change people without causing offense or arousing resentment. For instance, "let the other person feel that the idea is his or hers," and "talk about your own mistakes before criticizing the other person." Carnegie illustrates his points with anecdotes of historical figures, leaders of the business world, and everyday folks. --Joan Price

Book Description

You can go after the job you want...and get it! You can take the job you have...and improve it! You can take any situation you're in...and make it work for you!

For over 50 years the rock-solid, time-tested advice in this book has carried thousands of now famous people up the ladder of success in their business and personal lives.

Now this phenomenal book has been revised and updated to help readers achieve their maximum potential in the complex and competitive 90s!

Learn:

and much, much more!

Customer Reviews:

5 out of 5 stars wonderful.......2007-10-22

I recommend this book, it changes your way of thinking and it has also helped me in my marriage in many ways

3 out of 5 stars Common sense isn't so common.......2007-10-22

This book could be summed up by using the tired cliche; "you catch more bees with honey than vinegar".

Apparently, that train of thought isn't common with some people, thus, even the need for books of this nature. As a refresher on basic people skills which candidly should have been learned as a child this book is outstanding.

However, one must remain cognizant that how one dealt with people 70 years ago is vastly different from today. People are a product of their environment which has changed tremendously over the years, hence people change and how you deal with them should as well.

Nevertheless, most basic people skills still apply, however, they are only equally as affective if all parties involved are playing by the same set of rules laid out in this book.

For example, if you spend the majority of your time seeing things from the other person's point of view and in return they do not take the time to see it from yours, how is that helping you? I see how it helps them, but not so much you.

That is the overall, problem with this book. All parties have to follow this brilliant plan in people skills for it to be "equally" affective which unfortunately, wont happen in most cases.

In conclusion, this book advocates being nice (letting the other person talk, seeing things from their point of view, never telling someone their wrong, etc.) However, to end my review with another cliche:

"nice guys finish last"

5 out of 5 stars A great resource.......2007-10-18

this is a must for anyone interested in social behavior. Or have just ever wander what makes certain people tick.

4 out of 5 stars Still works after 70 Years.......2007-10-17

This has been a standard for 70 years for good reason. It teaches basic interpersonal skills and good manners. It works especially well with introverts that need help with one-on-one relationships.

Its age would seem to be a negative, but it actually works as a positive. It reminds us that good people skills are not a fad; they are timeless and often neglected in today's educational system.

If you interact with people at all, this book is an essential part of your success in your interactions.

4 out of 5 stars Wanna build your network - listen to Carnegie !.......2007-10-14

Winning friends and influencing people is not an easy thing. Are you gregarious? Do you want to be a networking juggernaut? You should listen to what Dale Carnegie says.

"Do you want to get the attention of others? Watch out what actors do in advertisements and movies". This is such a simple technique that we all fail to recognize in our day-to-day life. "Do more listening than talking" - hmm, another simple technique. Carnegie explains how you can win friends and influence people, with a lot of stories.

This book is a must-read for those who want to build their network.
Stop Telling, Start Selling: How to Use Customer-Focused Dialogue to Close Sales
Average customer rating: 5 out of 5 stars
  • Great advice (if you can assimilate it)
  • excellent, customer oriented common sense
  • should be a textbook for sales classes
  • Eye-opener and Instant Results Obtained
Stop Telling, Start Selling: How to Use Customer-Focused Dialogue to Close Sales
Linda Richardson
Manufacturer: McGraw-Hill
ProductGroup: Book
Binding: Paperback

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  1. Secrets of Question Based Selling: How the Most Powerful Tool in Business Can Double Your Sales Results Secrets of Question Based Selling: How the Most Powerful Tool in Business Can Double Your Sales Results
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ASIN: 0070525587

Book Description

In this revised edition of her best-seller, noted sales consultant Linda Richardson offers salespeople the tools they need to successfully use customer-focused, dialogue selling. Featuring real-world dialogue samples, helpful dos and don’ts, self-tests, checklists, and other useful tools, this guide offers insight on every aspect of face-to-face selling, from the initial introduction through the needs identification and the negotiation of terms and price to the successful close, with prime emphasis on the six critical skills necessary to the dialogue-driven sales call: presence, rapport building, questioning, listening, product positioning, and checking.

Download Description

In this revised edition of her best-seller, noted sales consultant Linda Richardson offers salespeople the tools they need to successfully use customer-focused, dialogue selling. Featuring real-world dialogue samples, helpful dos and don'ts, self-tests, c

Customer Reviews:

5 out of 5 stars Great advice (if you can assimilate it).......2001-05-25

The problem with any "how to sell" book like this is, until you can integrate the advice given here so that it comes naturally to you, you will sound as mechanical and forced as some of the "tellers" Richardson criticizes. I used to sell big-tiicket business-to-business, and I can say the advice here is timeless: engage your customer, identify what your customer's needs are and position your product so that the customer realizes that your product meets their needs. Of course, if the customer doesn't need your product, then maybe you need to learn some of those "hard-ball sales" techniques (or find a better product!). No amount of customer empathy, listening, or product positioning will help you overcome a customer-product mismatch. Which brings me to a point: although Richardson argues against this, I think playing hardball has a place in negotiations; remember, the party you are negotiating with doesn't always have to feel warm and cozy inside in the process. A true persuader will know when to be soft and fluffy and when to apply the pressure.

Also, the whole paradigm-replacement languuage ("we are moving into a new age of selling...") is corny. The advice Richardson is giving is not new or revolutionary, as she claims. But she has succeeded in organizing a lot of really good sales principles in a clear and coherent way which can easily be appreciated by readers.

I read this book together with Richardson's "Selling by Phone" and frankly, one is just a rehash of the other. Richardson copied entire paragraphs from one in writing the other. So save your money and buy just one of the two. But if you are an accidental salesperson, or even if by trade you are not a salesperson but you are occasionally called upon to negotiate (maybe you are a lawyer or a manager) Richardson's books will be a refreshing introduction to the discipline of negotiation and persuasion.

5 out of 5 stars excellent, customer oriented common sense.......2000-07-08

After reading plenty of those "say what I say, exactly as I say it" sales books, none of which I found truly helpful out in the field, this book was like a breath of fresh air. Easy to read and easy to adapt to personal styles it is a treasure trove of good advise. If you actually care about your customers and want them to return to you on a regular basis, this is the book for you.

5 out of 5 stars should be a textbook for sales classes.......2000-06-09

From my many varied experiences, I realize that I just don't like selling, but when I was trying to bone up on my sales skills, I found this book to be the most useful. It is heads and shoulders above other books on the subject and it was so intersting that I probably read it cover to cover in a day or two. The advice is extremely practical and you are learning great principles of selling. You are not learning a bunch of closing dialogues that only work for the person who invented them. Easily digested, the principles allow you to adjust your approach in mid-sale because you are asking questions whose answers will tell you what you need to do or say next (positioning.) Tons of great info here. It should really be a textbook for sales classes.

5 out of 5 stars Eye-opener and Instant Results Obtained.......2000-04-01

I manage a distributor sales force throughout the U.S. and Canada. After reading this book (actually WHILE reading this book) I applied the information and witnessed immediate success, as did my sales reps. The information is direct, common sense, well presented, easy reading and entertaining. It is not full of 'theory', but actual 'meat' that can be applied each day after reading even a chapter or two the night before. I am buying books for each of my reps and feel it is one of the best gifts I could ever give them. Well done!
Social Skills Training for Children and Adolescents with Asperger Syndrome and Social-Communications Problems
Average customer rating: 4.5 out of 5 stars
  • Great book!
  • very practical workbook
  • Great for Social Skills Training
  • Easy reading, understanding, and easy to use lessons
  • A must for all kids with social skill issues
Social Skills Training for Children and Adolescents with Asperger Syndrome and Social-Communications Problems
Jed E. Baker
Manufacturer: Autism Asperger Publishing Co.
ProductGroup: Book
Binding: Paperback

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  5. The Hidden Curriculum: Practical Solutions for Understanding Unstated Rules in Social Situations The Hidden Curriculum: Practical Solutions for Understanding Unstated Rules in Social Situations

ASIN: 193128220X

Book Description

Finally a social skills program that covers all the bases!

Whether it's learning how long one can look at somebody without being accused of staring; how to shift topics, despite one's desire to stick with that all-consuming special interest; how to say no to peer pressure; or dealing with a sensitive topic - it's all here...and more. In this comprehensive and user-friendly book, the author translates years of experience working with students with Asperger Syndrome and social-communication difficulties. After brief introductory chapters on skills to target, instructional strategies, behavior management, promoting generalization, etc., as well as a special chapter by Brenda Smith Myles on relevant characteristics of autism spectrum disorders, the reader is presented with the essence of this must-have resource: 70 of the skills that most commonly cause difficulty for individuals with autism spectrum disorders and social-communication problems. The presentation of each skill consists of a reproducible skill handout, as well as activity sheets listing ways teachers and parents can demonstrate, practice, and reinforce the skill in the classroom and at home. A concluding chapter on promoting peer acceptance offers sensitivity training programs for both students of various age groups and school staff, making this a complete social skills training package for students of all ages.

Customer Reviews:

5 out of 5 stars Great book!.......2007-09-03

This book has step by step instructions on social skills and I love the easy to read and teach format. I don't know if my son has Asperger's, but he really struggles with social skills and this has been a great help to us.

5 out of 5 stars very practical workbook.......2007-08-06

I found this book very useful. It lists skills a child should have, which are so inherent to those who don't have this probelm, they are actually hard to think of on your own. For each skill it gives examples and ways to encourage gaining the skill. Every parent whose child's social skills aren't up to par with their peers will benefit from this book.

5 out of 5 stars Great for Social Skills Training.......2007-03-10

This book is an excellent resource for those who want to assist children and young adults with social skills training. There are clear cut lessons and activities that cover a variety of topics from how to greet others to asking someone on a date. Very valuable for those who need concrete examples of the correct way to approach many different social situations. Could be used for children on the autism spectrum, but also for any child who could benefit from practice in social interaction, even those who are shy. Anyone who lives and works with students who have social skills defecits would find this book useful.

5 out of 5 stars Easy reading, understanding, and easy to use lessons.......2007-02-23

This book is not only good to help those in the autism spectrum with lacking social skills, but they can also be applied easily to teaching any children without autism. It is straightforward easy to use, to the point. Definitely worth the money, and was recommended to me by several mothers with more than 2 children with autism. Thanks!

5 out of 5 stars A must for all kids with social skill issues.......2007-01-09

Jed Baker has done it again. This is a nice follow-up to his social picture book. This is done nicely because you can pick and choose which areas you need to work on. Most children could use help with social skills to reduce anxiety, regardless of whether they have issues. My son does not have aspergers and his social skills issues are minimum but with practice the skills he has have been greatly refined.The program can be used in parts at home by parents with minimal training or in a school environment with speech therapists etc.
AP Stylebook and Briefing on Media Law (Associated Press Stylebook and Briefing on Media Law)
Average customer rating: 4.5 out of 5 stars
  • Wouldn't write without it
  • Good Introduction to AP Style
  • AP Stylebook
  • Wanna be a reporter? Duh.
  • Great Resource
AP Stylebook and Briefing on Media Law (Associated Press Stylebook and Briefing on Media Law)
Associated Press
Manufacturer: Basic Books
ProductGroup: Book
Binding: Paperback

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  5. The Elements of Style, Fourth Edition The Elements of Style, Fourth Edition

ASIN: 0465004881

Amazon.com

The world is divided into two types of people: those who wince when they see the words Canadian geese in print, and those who don't. If you are the former, or if you are the latter working for the former, the The Associated Press Stylebook and Libel Manual provides invaluable assistance when you need to get your Canada geese all in a row. Countless newspapers and other publications base their style guides on this manual. The entries are arranged alphabetically and include issues of spelling, punctuation (there is no period in Dr Pepper), grammar, abbreviation, capitalization (Popsicle and Dumpster are, tollhouse cookies aren't), hyphenation (none, surprisingly, in ball point pen), and frequently misused words. There are also longer discussions of things such as Arabic names, chess notation, weather terms, and religious movements. Plus you'll find separate sections on sports writing, business writing, libel, and copyright.

Book Description

Fully revised and updated, the essential handbook for all writers, editors, students, and public relations specialists.

More people write for the Associated Press than for any newspaper in the world, and writers have bought more copies of The AP Stylebook than of any other journalism reference. With this essential guide in hand, any writer can learn to communicate with the clarity and professionalism for which the Associated Press is famous. Fully revised and updated, this edition contains over 5,000 A to Z entries--including more than 50 new ones--laying out the AP's rules on grammar, spelling, punctuation, capitalization, abbreviation, and word and numeral usage. Comprehensive and easy to use, The AP Stylebook provides the facts and references necessary to write accurately about the world today: correct names of countries and organizations, Internet language and search techniques, language to avoid, common trademarks, and the unique guidelines for business and sports reporting. The final word on media law, The AP Stylebook also includes an invaluable section dedicated to crucial advice on how writers can guard against libel and copyright infringement. The veritable "journalist's bible," this is the one reference that working writers cannot afford to be without.

With more than 50 new entries plus updates of more than 100 others, The AP Stylebook includes such features as:
* An A to Z listing of guides to capitalization, abbreviation, spelling, numerals, and usage
* Internet guidelines
* Sports guidelines and style
* Business guidelines and style
* A guide to punctuation
* Supreme Court decisions regarding libel law
* Summary of First Amendment rules
* The right of privacy
* Copyright guidelines
* Proofreaders' marks

Customer Reviews:

5 out of 5 stars Wouldn't write without it.......2007-07-28

Also know as the AP style guide, this book should be every copywriter's and journalist's bookshelf. This is the definitive guide to punctuation, grammar and writing style for magazine and newspaper articles as well as most business writing. And it is vastly different from the style of writing most of us learned in school, which follows the Chicago Manual of Style. If you are thinking about writing for magazines or newspapers, or starting a copywriting business, you absolutely must get a copy of this.

4 out of 5 stars Good Introduction to AP Style.......2007-07-07

I bought this book because I had a client that used the AP Style in their marketing communication and all outgoing documentation had to be reviewed using the AP Style. Being a technical writer, I had not used the AP Style before. Now I have a better understanding of why words are used the way they are in a newspaper. However, about 20% of the AP Style does not apply to technical writing.

4 out of 5 stars AP Stylebook.......2007-05-29

A must have for all print designers. Great reference material for graphic and web designers.

4 out of 5 stars Wanna be a reporter? Duh........2007-02-25

If you aspire to have any sort of career in print or online journalism, you should not need a review to tell you that you need this book. Duh.

However, I am going to give this book only four stars because AP needs to stop being losers and end the silliness of capitalizing the word "Internet" or writing "website" as "Web site." It's dumb.

5 out of 5 stars Great Resource.......2007-01-16

This is a great book for anyone, from an aspiring writer to the accomplished journalist. The information within is very valuable and very well organized.
Network+ Certification All-in-One Exam Guide, Third Edition (All-in-One)
Average customer rating: 3.5 out of 5 stars
  • very well written
  • Outdated
  • Great training for IA personnel
  • Irrelevant and Remotely Applicable
  • Great information for all level techs
Network+ Certification All-in-One Exam Guide, Third Edition (All-in-One)
Michael Meyers
Manufacturer: McGraw-Hill Osborne Media
ProductGroup: Book
Binding: Hardcover

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  3. Network+ Exam Cram 2 (Exam Cram N10-003) (2nd Edition) (Exam Cram 2) Network+ Exam Cram 2 (Exam Cram N10-003) (2nd Edition) (Exam Cram 2)
  4. Network+ Certification Passport, Second Edition (Mike Meyers' Certification Passport) Network+ Certification Passport, Second Edition (Mike Meyers' Certification Passport)
  5. Network+ All-in-One Lab Manual Network+ All-in-One Lab Manual

ASIN: 0072253452

Book Description

This is the book to have if you’re considering the Network+ certification. Within its informative pages, best-selling author Mike Meyers provides easy-to-understand coverage of the latest exam objectives. Prepare for the exam with the most complete study guide available. Identify key concepts and tools using informative graphics, use the objectives map to quickly find specific review areas, practice with chapter questions, and obtain need-to-know information with exam tips. The bonus CD-ROM contains a testing engine with questions found only on the CD. Plus, the book makes a great on-the-job reference once you’ve become certified.

Customer Reviews:

5 out of 5 stars very well written.......2007-10-21

I am thoroughly impressed with this book. The author uses very simple language and humor to describe material that could be other wise be construed as dry, convoluted, and tedious to learn. He mixes real world examples to describe how the OSI Model works. He describes subnetting in the simplest way. He uses examples from his own life to describe how the osi model layer relates to each protocol within those layers. Overall, a must read for someone wanting to obtain knowledge for no reason, or to obtain their network + certification.

3 out of 5 stars Outdated.......2007-09-18

I will agree with the other reviews I have read. The book was a good and I enjoyed reading this like other Mike Myer's books but I took the exam today and BARELY passed with a 590. I would recommend reading this book if you have the time, coupled with more recent materials. I used this book with a question and answer study guide. If not for the 10 practice exams from Totalsem.com which came with the voucher I would definately have failed. But even these practice exams will not prepare you for the exam.

4 out of 5 stars Great training for IA personnel.......2007-07-10

Mike Myers is at it again! This book contains many tables and diagrams which clearly explain the basics of networking for beginners. The Network+ certification also fulfills DOD's 8570.01M AIT Level 1 information assurance training requirements for IA personnel employed by the Department of Defense. My next certification will be Security+ (IAT Level II) and I will definitely use the All-in-One Guide.

1 out of 5 stars Irrelevant and Remotely Applicable.......2007-06-21

Although this book contains a wealth of information, it lacks subject matter pertinent to the CompTIA Network+ 2007 exam. I passed the exam June 21, 2007. The knowledge I gleaned from this book was applicable to the exam 20% of the time at best. I can only recommend this book as a starting point for those with no networking knowledge whatsoever. Do not rely soley on it to pass the 2007 exam.

5 out of 5 stars Great information for all level techs.......2007-05-17

This book provides all the necessary information for someone who has no experience in this particular field and also utilizes a quick path format for those who are fairly knowledgable. Whether the book was purchased for a quick reference (brush up) or to remove the networking blind-fold, this book is a good buy.

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  2. The McKinsey Way
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  5. The Verbally Abusive Relationship: How to Recognize it and How to Respond
  6. The World is a Class: How and Why to Teach English Around the World
  7. The World Is Flat [Updated and Expanded]: A Brief History of the Twenty-first Century
  8. The World Is Flat [Updated and Expanded]: A Brief History of the Twenty-first Century
  9. The World Is Flat [Updated and Expanded]: A Brief History of the Twenty-first Century
  10. The World Is Flat [Updated and Expanded]: A Brief History of the Twenty-first Century

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