Book Description
Completely Updated and Revised
This revised edition of Peter Senge’s bestselling classic, The Fifth Discipline, is based on fifteen years of experience in putting the book’s ideas into practice. As Senge makes clear, in the long run the only sustainable competitive advantage is your organization’s ability to learn faster than the competition. The leadership stories in the book demonstrate the many ways that the core ideas in The Fifth Discipline, many of which seemed radical when first published in 1990, have become deeply integrated into people’s ways of seeing the world and their managerial practices.
In The Fifth Discipline, Senge describes how companies can rid themselves of the learning “disabilities” that threaten their productivity and success by adopting the strategies of learning organizations—ones in which new and expansive patterns of thinking are nurtured, collective aspiration is set free, and people are continually learning how to create results they truly desire.
The updated and revised Currency edition of this business classic contains over one hundred pages of new material based on interviews with dozens of practitioners at companies like BP, Unilever, Intel, Ford, HP, Saudi Aramco, and organizations like Roca, Oxfam, and The World Bank. It features a new Foreword about the success Peter Senge has achieved with learning organizations since the book’s inception, as well as new chapters on Impetus (getting started), Strategies, Leaders’ New Work, Systems Citizens, and Frontiers for the Future.
Mastering the disciplines Senge outlines in the book will:
• Reignite the spark of genuine learning driven by people focused on what truly matters to them
• Bridge teamwork into macro-creativity
• Free you of confining assumptions and mindsets
• Teach you to see the forest and the trees
• End the struggle between work and personal time
Customer Reviews:
Insightful and Informative Book.......2007-10-20
The Fifth Discipline is a seminal book by the famous author Peter M. Senge. The book teaches the concept of the learning organization namely that the successful organization must continually adapt and learn in order to respond to changes in the environment effectively and therefore to grow and prosper. I have read the book a number of times and keep on referring to it as is filled with a lot useful knowledge and wisdom. System thinking and learning is critical to organisational growth and development in the present highly dynamic operating environment.
According to Peter Senge, "real learning gets to the heart of what it means to be human. Through learning we re-create ourselves. Through learning we become able to do something we never were able to do. Through learning we reperceive the world and our relationship to it. Through learning we extend our capacity to create, to be part of the generative process of life. There is within each of us a deep hunger for this type of learning"--powerful advice indeed from a real learning guru.
This revised and updated edition includes the thoughts and ideas of some successful practitioners, taking into account developments since the first edition was published about 15 years earlier. Do not be intimidated by the length of the book, over 450 pages, as it is very informative, insightful and interesting to read.
I recommend this book for individuals interested in understanding the nature of how organizations develop, how behaviours are formed, and how organizations achieve growth and augment their capabilities. You will learn how to improve the way your organization or department functions, how to review and improve systems and how to develop shared visions, create long term goals among other critical insights.
Fifth discipline.......2007-09-29
I have not read the book yet, but it came to me very fast. I was pleased with the service and I enjoy using Amazon.
Katrius
Must read.......2007-09-17
Any manager who wishes to develop the organization he works for must read this book. It is an excellent introduction to systems thinking within any type of organization.
The World is Knowledge Intensive.......2007-09-06
In addition to being a fan of Peter Senge, I'm also a great fan of the ultimate management guru, Peter Drucker, who got me thinking about "the learning organization" in his book, The Age of Discontinuity, when he said: "The world is becoming not labor intensive, not material intensive, not energy intensive, but knowledge intensive." I believe it, and thus, I was very receptive to Senge's thoughts in this book.
The central premise of my latest book, The Three Pillars of Sustainable Profit & Growth The Three Pillars of Sustainable Profit and Growth is this: the only sustainable advantage any firm can achieve in the future is the quality of the human talent it is able to recruit and retain. The knowledge they bring with them, and continue to acquire, is the key to their company's future growth and success.
Senge put it this way: "The ability to learn faster than your competitors may be the only sustainable competitive advantage."
Bottom line: I believe that managing knowledge in the contemporary business world is just as important as managing money. Successful companies of the future will clearly be seen as learning organizations, which Senge aptly defined as "a group of people who are continually enhancing their capability to create their own future."
Thought Leadership, and Breakthrough ideas.......2007-08-27
I found this book highly simulating but required heavy study to transfer the ideas into the working environment. I found the framework was incomplete especially around the issues of creating a learning environment. Senges' framework for Systems is best described in terms of 'systems dynamics' which leads onto a more developed theory by others on system complexity and emergence.
He describes what might be an end state without detailing how to get there, the later follow up field book on tools and methods now fills this gap neatly. Both books together are perfect.
This book sets out theory very well, it also provides Thought Leadership, Breakthrough ideas and Inspiration. Its well written and enjoyable.
Book Description
If you belong to any type of organization—from school board to garden club to bowling league to trade association—chances are this book can save you many boring meeting minutes. Robert’s Rules of Order Newly Revised is the current authoritative guide for properly conducting everything from sessions of the U.S. Senate or House of Representative to meetings of neighborhood associations. This friendly guide translates Robert’s Rules into principles you can understand and apply the next time Billy Bully tries to dominate the discussion or Debbie Dictator issues another edict. If you’ve ever been frustrated at the way condominium association business was (or wasn’t) conducted or fidgeted while PTA members debated whether to have goldfish or pencils as prizes for the elementary school carnival, this is the book for you. Written by a Professional Registered Parliamentarian, it covers:
- The basics of bylaws that establish the real framework of your organization, and nine things that should be covered
- The requirements for a legal meeting
- How to use an agenda to plan your meeting and keep things on track
- Following the standard order of business
- How to put ideas into motion and the eight steps to handling a motion
- Voting procedure and different methods of voting
- The functions and characteristics of seven subsidiary motions, five privileged motions, fifteen incidental motions, and four motions which bring a question again before the assembly
- Nomination procedures, holding elections, and making appointments
With Robert’s Rules For Dummies, you’ll not only discover how to hold more effective meetings, you’ll get advice for dealing with malcontents or monopolizers who can disrupt, derail, or prolong meetings. And if you’re in a leadership position, you’ll get great information on:
- Running meetings efficiently and fairly
- Effectively using standing and special committees
- Ensuring proper paperwork, including minutes, treasurer’s reports, committee reports, and more
- Handling discipline or removing officers or members
Complete with a glossary of parliamentary terms and sample agendas, reports, and minutes, this guide has everything you need but a gavel. Whether you belong to an elite country club or a civic organization, an investment club or a volunteer fire department, when you use the principles in this book, meetings won’t be dominated by the loudest or pushiest member or go on and on and on and on and on….
Customer Reviews:
First Rate!.......2007-10-04
I own the book and have even had a question answered by the author. The book is first rate. I highly recommend "Dummies." Its made me less of one!
Roberts Rules of Order for Dummies.......2007-08-26
Very helpful by its simplicity. Great as a quick reference in order to then go to Roberts Rules of Order for a more indepth answer.
Robert's for Dummies works!.......2007-08-25
This was actually for my wife, who is currently parliamentarian for a local non-profit organization, which she has some prior experience at. Nonetheless, as soon as the book arrived, she curled up and read it "cover to cover" and made a bunch of notes from it to share with others. Next thing I knew, she was putting her official Robert's Rules away in storage, so like many of the "Dummies" books, this seems to be the practical knowledge most of us actually need.
Robert's Rules for Dummies.......2007-03-08
Great way to get a fast handle on chairing meetings. The meeting I chaired after reading this book went so much smoother than the previous meetings. Would recommend this book for any new board member. Also provides a quick reference for seldom used procedural issues that arrise.
This book is a must have for presiding officers!.......2007-02-14
This book can easily be read cover to cover in one sitting, then can be used as a reference book for questions pertaining to parlimentary procedure. I especially appreciate the author's understanding of the psychology of presiding, not just the Rules.
Book Description
Applied Organizational Communication provides a thorough analysis of the forces and influences in organizational communication. This text:
*explains the impact of critical environmental influences on all levels;
*provides extensive discussion of teams, leadership, technology, listening, and interpersonal communication;
*offers current analysis, utilizing a broad base of information and research; and
*Establishes links between organizational communication and perceptions, theory, networks, and symbolic behavior.
Building on the successful foundation of the first volume, this second edition has been thoroughly revised, reflecting the current state of organizational communication theory and research. Highlights of this edition include:
*extensive topical coverage;
*integrated discussion of change, diversity, and digital age issues in all chapters;
*updated analysis of major issues and influences in organizational communication; and
*real-world examples.
As an accessible and practical examination of organizational communication, this textbook is an excellent course text and serves as a valuable resource. It is intended for use in organizational communication, leadership, organizational development, and organizational intervention courses at the advanced undergraduate and graduate levels.
Amazon.com
Responding to the familiar observation that what you don't know can and will hurt you, American Productivity and Quality Center leaders Carla O'Dell and C. Jackson Grayson Jr. have countered with a contention that the "hidden reservoirs of intelligence that exist in almost every organization" can, with work, be efficiently tapped "to create customer value, operational excellence, and product innovation--all the while increasing profits and effectiveness." If Only We Knew What We Know is their detailed examination of the resultant groundbreaking but common-sense methodology they have dubbed "knowledge management," along with their analysis of several companies such as Amoco, Arthur Andersen, Buckman Laboratories, and Xerox that are successfully employing it today. By studying the execution and evolution of this practice in over 70 companies involved with their non-profit management organization, the two have observed how top practitioners are turning internal information that's already selectively available into dynamic improvements that are apparent throughout the companies. They describe how to implement knowledge management in your own firm and describe the "enabling context" (including infrastructure, culture, technology, and measurement) that help or hinder the process. --Howard Rothman
Book Description
While companies search the world over to benchmark best practices, vast treasure troves of knowledge and know-how remain hidden right under their noses: in the minds of their own employees, in the often unique structure of their operations, and in the written history of their organizations. Now, acclaimed productivity and quality experts Carla O'Dell and Jack Grayson explain for the first time how applying the ideas of Knowledge Management can help employers identify their own internal best practices and share this intellectual capital throughout their organizations.
Knowledge Management (KM) is a conscious strategy of getting the right information to the right people at the right time so they can take action and create value. Basing KM on three major studies of best practices at one hundred companies, the authors demonstrate how managers can utilize a visual process model to actually transfer best practices from one business unit of the organization to another. Rich with case studies, concrete examples, and revealing anecdotes from companies including Texas Instruments, Amoco, Buckman, Chevron, Sequent Computer, the World Bank, and USAA, this valuable guide reveals how knowledge treasure chests can be unlocked to reduce product development cycle time, implement more cost-efficient operations, or create a loyal customer base. Finally, O'Dell and Grayson present three "value propositions" built around customers, products, and operations that could result in staggering payoffs as they did at the companies cited above.
No amount of knowledge or insight can keep a company ahead if it is not properly distributed where it's needed. Entirely accessible and immensely readable, If Only We Knew What We Know is a much-needed companion for business leaders everywhere.
Customer Reviews:
Very easy to read and usefull KM book.......2007-02-12
KM is about People, IT, Infraestructure and Metrics, I agree with Carla on that. KM is the key of today business.
Good 'outside the box' thoughts on KM.......2006-11-04
This book offers useful 'outside the box' reasons that knowledge management is needed and helpful. People generally think of knowledge management as being internally focused (i.e. "didn't we solve that problem last year"), this book goes beyond that to deeper levels of knowledge management. An example is you hire a person with 10 years experience (read: KNOWLEDGE) but peer teams aren't made aware of past experience (KNOWLEDGE), they are only made aware of the current job position. Knowledge management from a technology stand point is both a searchable repository and a broker service that links people with questions to people with answers. Creating a knowledge management system is challenging and should always involve outside council, use a good consulting company that won't try and sell you software but will provide a well designed solution. [...]
Useful introduction to KM .......2006-07-19
KM was a vague and fuzzy terminology for me, before i read this book. We had a KM subject as a part of the IT management course in Graduation and this book was suggested as a good reference to get insight and understanding. I found this book useful in giving a clear picture on KM - the concept underlying KM, the way to approach it, implementation methods, challenges, common pitfalls, lot of practical examples, success stories - all of this is covered. Another salient aspect is, the book is very easy to read - it doesn't thrown in too much of jargon or heavy-duty management stuff. This can be an easy read for anybody(the casual reader, the management junkie, student etc).
This book was written almost eight years ago. Much has changed due to the Internet revolution and the spawn of great IT tools. Even though the material of the book is still relevant (remember: IT is only a enabler and not be-all of KM), it would have been useful to have an updated version of the book with examples of implementation of KM in the current environment.
Here are some intresting excerpts from the book:
*******************
-Knowledge is what people in an organization know about their customers, products, processes, mistakes and successes, whether that knowledge is tacit or explicit. It is dynamic - a consequence of action and interaction of people in an organization with information and with each other.
-Knowledge Management is a conscious strategy of getting the right knowledge to the right people at the right time and helping "people share and put information into action" in ways that strive to improve organizational performance.
-It's guaranteed that exhortation to "Share more!" will not work. It takes systems and systematic approaches like internal benchmarking, mapping the knowledge terrain, creating new practices, which costs time and money. That's why having a clear business case and a value proposition is important.
-Culture is important, because learning and sharing knowledge are social activities. They take place among people.
-while new technologies are making the transfer of practices and knowledge more affordable then ever before, companies that think that simply by developing an intranet they will make sharing happen are dangerously wrong.
-Technology is a catalyst for KM but no panacea.
-Business Values Drive Transfer benefits
-Having the right culture is critical
-There is no conclusion to managing knowledge and transfering best practices. It is a race without finishing line
**************
Solid Theory, But More Execution Tasks Needed.......2004-04-19
This book focuses on making the case for a knowledge management system. If you're already convinced and need specific, measurable steps, try a different book.
Very Relevant and Excellent Read.......2003-05-12
This book provides a terrific introduction to knowledge management and so much more. The authors have gone well beyond the theoretical treatment that most have provided on the subject and provide real world examples and processes for implementing knowledge management in your own company. The authors did not spend much time talking about applications that support KM, since the market is still growing, instead they touch upon the concepts that the software applications address. Although it was written in late 1998, the information presented is very timely and still accurate.
-- Highlights --
The first section of the book (3 chapters, 30 pages or so) get you up to speed on what knowledge management is and is not. It also addresses some barriers and benefits of KM.
The second section of the book makes you think about the reasoning behind a KM initiative. This should be standard management-type thinking, but I've found it to be often overlooked in today's IT environment. Why are we doing this? The authors give you three reasons (customer intimacy, time-to-market, and operational excellence) and tell you the type of data to focus on for each of the three reasons.
The third section talks about enabling the enterprise to effectively use a KM system. The authors note that it is vital for the processes to be aligned witht he strategy of the company and the job tasks people currently undertake. To that end, they look at the cultural, technological, infrastructure, and measurement requirements of the KM initiative.
The fourth section gives some case studies of Texas Instruments, Buckman Laboratories, and Sequent. The text refers to these case studies throughout the earlier chapters of the book and now gives them each a chapter to overview how they went about building a successful knowledge sharing infrastructure.
The fifth and final section of the book gives a framework for pursuing the sharing of knowledge and best practices. This is the "What do I do on Monday?" section, according to the authors. It gives a 40 page prescription for the planning, designing, implementing, and scaling phases of a knowledge management program.
The next several years will be very interesting in the I.T. arena. These authors were somewhat ahead of their time in writing this book. Companies across the globe have been storing knowledge in their silos for the past decade as they have taken products to market, built disconnected customer information systems, and as employees have given feedback on internal business processes. The coming business intelligence revolution will seek to organize that information and put it in the hands of people who can create value and grow the business based on the intrinsic knowledge it contains. This book provides a great framework for those who have to conceptualize, design, and build information systems to meet those needs.
Book Description
“Not only will students see ethical issues unfold across different types of organizations, they will become more acquainted with the complexity of organizations, as well as with ethical situations, and will become more knowledgeable about real issues in real organizations.” –Joy L. Hart,
University of Louisville
“
Case Studies in Organizational Communication covers a great number of issues and can be used in a variety of classes. I particularly enjoy its in-depth coverage of issue management, activism, and power and politics. The case studies are readable and engaging and, as a result, allow students to connect meaningfully with ethical theory and everyday communication practice.”
–Heather M. Zoller,
University of Cincinnati
Case Studies in Organizational Communication: Ethical Perspectives and Practices integrates ethical theory and practice to help strengthen readers’ awareness, judgment, and action in organizations by exploring ethical dilemmas in a diverse range of well-known business cases. This volume is a crucial step toward addressing ethical issues, providing a rich and diverse overview of an increasingly important concern for organizations in contemporary society.
Key Features
-
Explores some of the most important examples of organizational ethics today: Case studies include discussions of dilemmas faced by NASA, Coca-Cola, Mitsubishi, Wal-Mart, the Catholic Church, the war in Iraq, college athletics, and the tobacco and pharmaceutical industries, among others. Through these case studies, students are able to directly assess ethical and unethical decision-making in a rich, diverse, and complex manner that moves beyond simple explanations of ethics.
-
Examines a range of ethical dilemmas in diverse organizations: The cases look at a variety of emerging issues in the workplace, such as work/family balance, racism, sexual harassment, offshoring, telecommuting, and much more. In addition, several of the case studies examine the behavior of non-American organizations, providing a more thorough understanding of ethics in a global business environment.
-
Offers greater coherence and structure than other case books: The consistent case structure allows instructors and students greater opportunity to compare and contrast cases on comparable terms. In addition, the book includes extensive instructional materials, often neglected in other case study books. Instructors unfamiliar with the cases are provided with additional pedagogical materials, including a case summary and discussion questions.
Intended Audience:
Designed for advanced undergraduate and graduate courses in Organizational Communication, this book will be an invaluable resource not only for students but also for anyone interested in ethics, in general, and in organizational ethics, specifically.
Average customer rating:
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The Workplace Skills Presentation Guide (Book with Diskette for Windows)
Laurie Cope Grand
Manufacturer: Wiley
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Getting Started in Private Practice: The Complete Guide to Building Your Mental Health Practice (Getting Started)
ASIN: 0471374466 |
Book Description
- Includes 10 prewritten presentation scripts on a variety of common work-related topics and problems
- Features handouts, visual aids, quizzes, and other powerful presentation tools
- Dozens of sample contact letters, brochures, press releases, and other practice-building resources
Everything you need to conduct polished presentations and workshops
Presentations and workshops provide mental health professionals with an excellent means of increasing their visibility within their communities and generating new referrals. For many, they also provide a steady source of secondary income. But creating the myriad documents and graphical materials that go into marketing, organizing, and delivering presentations can be a forbidding task for the professional on the go. Now this book saves you the time and trouble of starting from scratch by supplying you with everything you need to conduct highly professional workshops, seminars, and presentations.
An indispensable resource for experienced and novice presenters alike, The Workplace Skills Presentation Guide supplies you with:
- 10 scripted, customizable presentations covering an array of hot topics in today's workplace-from stress management and conflict resolution to increasing emotional intelligence in the workplace and balancing work and family life
- Handouts, visual aids, suggested video clips, quizzes, and other powerful presentation tools
- Invaluable presentation pointers, including tips on seating arrangements, timing, body language, using humor, and more
- Sample press releases, brochures and postcards, contact and follow-up letters, and other potent marketing tools
- A computer disk containing all the scripts and collateral material in the book
Book Description
At last, a book on parliamentary procedure that everyone can understand!
If you've ever had to run a meeting according to parliamentary procedures, you know just how difficult it is to keep track of all the rules, much less follow them. Figuring out what to say and how to say it seems an impossible task.
Robert's Rules in Plain English is the solution to that problem. Not only does it provide you with essential, basic rules in simple, straightforward English, it also includes sample dialogues so you can see exactly how those rules work in practice.
Using summaries, outlines, charts and forms, Robert's Rules in Plain English provides you with all you need to know to run a meeting successfully and to keep it on track.
Customer Reviews:
Reference book.......2007-06-10
Great resource for anyone wanting to learn more about running meetings in an organizational setting. Seems to me lots of meeting attendees think they know how to make motions and take actions but in my experence most meeting attendees do not know the basic rules of order. I use this small easy to understand book monthly as a reference at my Chamber of Commerce. A must have if you serve as a member of any Board of Directors or formal meeting group.
It's a practical guide to Robert's Rules.......2007-03-12
This is a nice book for the money. It's easy to read. It has a good layout.
Roberts Rules made easy.......2005-10-24
I found the book as represented and easy to read and it has all the simple answers that you might need quickly. Reading the full Roberts Rules of Order revised can take time this makes it easy to pick out the simple explanation and answers. Nice to take to the meetings for quick reference.
Roberts Rules in Plain English.......2005-10-21
The book is a decent primer and is certainly more readable than Robert's original book. Of course the original and all of its editions remain an example of very incomprehensible and convoluted language even for its era. However, I have to handle large meetings of very strong-willed, intelligent people, so I found the "Plain English" book not very useful. I need to know the details and complexities of handling important meetings so that I make the right decisions. I will stick with the more sophisticated texts.
Robert's Rules in Plain English.......2005-09-16
Was very disappointed. I thought the book would have contained the entire book of Robert's Rules written in language easily understood by all who read it. The book I received was very brief in dealing with situations that arise during a meeting. It dealt with very few situations.
Average customer rating:
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Knowledge Sharing in Practice (Information Science and Knowledge Management)
M.H. Huysman , and
D.H. de Wit
Manufacturer: Springer
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Binding: Hardcover
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ASIN: 1402005849 |
Book Description
In this volume organizational learning theory is used to analyse various practices of managing and facilitating knowledge sharing within companies. Experiences with three types of knowledge sharing, namely knowledge acquisition, knowledge reuse, and knowledge creation, at ten large companies are discussed and analyzed. This critical analysis leads to the identification of traps and obstacles when managing knowledge sharing, when supporting knowledge sharing with IT tools, and when organizations try to learn from knowledge sharing practices. The identification of these risks is followed by a discussion of how organizations can avoid them.
This work will be of interest to researchers and practitioners working in organization science and business administration. Also, consultants and organizations at large will find the book useful as it will provide them with insights into how other organizations manage and facilitate knowledge sharing and how potential failures can be prevented.
Book Description
This innovative book brings organizational communication into the twenty-first century. The text is organized topically, around the most important issues in organizational communication study, and it builds solid bridges between theory and practice. Other themes running through the book are: linkages between internal and external organizational communication, the "disciplinarity" and multidisciplinarity of organizational communication, the globalization of organizational communication, and critical thinking about pressing organizational problems. This text stimulates readers to think about, talk about, and experience organizational communication in entirely new ways! Cheney et al. stimulates critical thinking about contemporary work and organizational life; approaches the familiar as unfamiliar; asks probing questions about commonly accepted practices; considers cultural assumptions as strange rather than ordinary; offers more imaginative ways of working together; and examines the multiple levels of messages.
Customer Reviews:
I would recommend.......2006-02-24
A very insightful, well written book. I would recommend this for any organizational communication upper-division college class, as well as anyone who works with (or in) an organization. (Note: this is of course written as a textbook)
Book Description
A complete set of best practices, tools, and techniques for turning conversations into a rich source of business information
Many organizations are now recognizing that the untapped knowledge of their members can be used to benefit every aspect of their business, from making smarter and faster decisions to improving products and efficiency. This book offers a clear-cut road map for building a successful knowledge management system to capture and fully exploit the knowledge exchanged in conversations.
Written by two of the foremost experts in online communities, this book covers a set of best practices, tools, and techniques for using conversation and online interaction to provide affordable and effective knowledge-based benefits and solutions. With a unique and invaluable perspective, the authors offer guidance for collecting, capturing, and cataloging knowledge so that it can be used to improve efficiency and reduce costs in areas ranging from internal procedures through customer relations and product development.
This book provides step-by-step solutions for developing an effective knowledge network, including how to:
* Formulate strategies and create action plans
* Select the right tools for peer-to-peer networks, interactive communities, and events
* Work with legacy systems
* Train staff and stimulate participation
* Improve productivity and measurement criteria
The companion Web site contains templates, checklists, a discussion board, and links to software.
Customer Reviews:
Does not mention wiki...note publishing date of 2002!!.......2005-12-30
This is a good book on knowledge management. It provides an adequate historical reference and a succinct framework for the opportunities and incentives for KM but it is as of 2002. This book needs updating. It's not bad but is pre-wiki and web images are dated. Buy used...don't spend $40.00.
Powerful book.......2002-10-18
Review of Building the Knowledge Network: Best Practices, Tools, and Techniques for Putting Conversation to Work
I thoroughly enjoyed this book. It was written in a conversational tone, and pulled together all the different pieces I've been reading in many sources. It starts with a brief history of knowledge sharing/conversation/communications which I found fascinating (and I am not a history buff!). Nancy & Cliff compared the anti-conversational attitudes of the Scientific Management during the Industrial Age, showed how the Hawthorne Studies caused the shift from the organization to the worker, and information systems. With the emergence of computer networks, the knowledge explosion has shown no sign of abating.
They discussed how the lessons of the pioneers of early communities such as the WELL assisted communities of today to flourish. Trust became communities' foundation with open communications offering challenges to community managers/moderators/facilitators.
The authors' inclusion of quotes from the ideas of the "greats" in community building/managing and knowledge management (KM) such as Stephen Denning, Thomas Davenport, Etienne Wenger, Tom Peters, Michael Hammer and Howard Rheingold, among others offered powerful evidence to their premises. Throughout the book are helpful charts, checklists and other graphics.
A whole chapter was devoted to culture and the tools that enable differing cultures. They discussed the three relationships between people and content and the three dimensions of collaboration (the cornerstone of communities).
Another chapter was devoted to external stakeholders and customer relationship management (CRM). They touch on what new skills will be required to operate within online learning and knowledge sharing communities And they touch on what paths our technical future may take and how to integrate all these new technologies.
They see a "collaborative future" from within and without organizations, as globalization becomes more widespread. The day of hoarding knowledge towards power are over, long live the new king of collaboration! This book is for anyone who wants to start an online community and for those who want to reminisce about "the good ole days," for those who want to read about what the big companies are doing, and all in context. "Context" is a word near and dear to my heart-for so often we forget to put information in context, whether in conversation or training. Nancy and Cliff have completed a truly delightful read in their book. I highly recommend it!
Books:
- The Fifth Discipline: The Art & Practice of The Learning Organization
- The Gregg Reference Manual
- The Gregg Reference Manual
- The Longman Writer: Rhetoric and Reader, Brief Edition (6th Edition)
- The McKinsey Way
- The Pot That Juan Built (Pura Belpre Honor Book. Illustrator (Awards))
- The Seven Principles for Making Marriage Work: A Practical Guide from the Country's Foremost Relationship Expert
- The Verbally Abusive Relationship: How to Recognize it and How to Respond
- The World is a Class: How and Why to Teach English Around the World
- The World Is Flat [Updated and Expanded]: A Brief History of the Twenty-first Century
Books Index
Books Home
Recommended Books
- Marketing by Menu
- Chief of Station, Congo: Fighting the Cold War in a Hot Zone
- Rights, Resources and Rural Development: Community-Based Natural Resource Management in Southern Afr
- Public/Private Finance and Development: Methodology/Deal Structuring/Developer Solicitation
- The Invention of Hugo Cabret
- Better: A Surgeon's Notes on Performance
- The Ultimate Competitive Advantage: Secrets of Continuosly Developing a More Profitable Business Mod
- Insurance in India: Changing Policies and Emerging Opportunities
- Supermodularity and Complementarity
- SUBURBAN WILDFLOWERS An Introduction to the Common Wildflowers of Your Back Yard and Local Park
The Fifth Discipline Fieldbook
The Dance of Change: The Challenges to Sustaining Momentum in Learning Organizations
Schools That Learn: A Fifth Discipline Fieldbook for Educators, Parents, and Everyone Who Cares About Education
Presence: An Exploration of Profound Change in People, Organizations, and Society
Good to Great: Why Some Companies Make the Leap... and Others Don't
