Book Description
In an increasingly diverse workplace, it's more important and challenging than ever to communicate well. We must build bridges that cross our differences to connect our similarities. The Art of Connecting reveals five core principles and presents corresponding, specific strategies for overcoming communications barriers and connecting effectively with anyone, regardless of professional, generational, ethnic, cultural, or other differences.
The authors also explain how the most skillful connectors are able to shift perspectives-to see a situation from three points of view: "me," "you," and "them." All of the principles and strategies are brought to life through absorbing examples and scenarios, plus engaging descriptions of "masters of connection"--like famed National Public Radio interviewer Terry Gross--doing what they do.
There is always a bridge. The Art of Connecting shows how to find it--every time.
Customer Reviews:
The Art of Connecting.......2007-07-17
I think more and more people in business (and life in general) are realizing that people are not exactly like them. Simply put, we live in a global community where not everyone looks, sounds, or acts the same. In addition to obvious physical differences, we also have different interests, values, and goals. Thus, to be successful in business (and in life) one needs to understand, get along with, and ultimately connect with people that are different from him or herself.
The Art of Connecting takes the difficulty out of connecting with anyone. The key is not to pour over Chinese history books for two weeks before that meeting in Beijing. Nor is it to be friendly and aloof because you are unsure of how to act. The secret is merely realizing that we all are individuals (we are all our own culture as the book states). Watching, listening, and trying to find common ground with each person as an individual is much more likely to allow you to overcome overt differences, build rapport, and communicate effectively.
Exceptional Resource connecting Concepts and Practices.......2007-02-14
The Art of Connecting is a well written book that combines concepts and ideas with useful tools for connecting. The book has a wealth of applications with great examples from Terry Gross' "Fresh Air," The Steckels Milestones Project, and Hector Orci's work with clients. The book moves from Core Principles to chapters like Pathways to Connections, Points of View and Working with Groups.
The appendix offers some valuable exercises that I was able to immediately share with students when teaching and learning about inclusiveness and listening to other voices. It concludes with an assessment tool to consider your own effectiveness in connecting.
An exceptional resource for connecting concepts and ideas with practical applications.
Clear instructions for establishing rapport in a diverse business climate.......2006-10-31
After studying people who have a great ability to connect with others, authors Claire Raines and Lara Ewing analyzed what you need to do to become a "people person." They present easy-to-follow guidelines. The most crucial tip is that you can find a point of similarity with anyone, no matter how different he or she seems from you, if you believe you can make a connection. First, learn to listen carefully and, then, once you uncover that similarity, you can build on it to communicate. Raines and Ewing fill their book with anecdotes from actual experience, and lots of ideas for fostering communication and overcoming differences. We recommend this manual to managers of diverse groups and others who want to learn to resolve conflicts.
A Must Read for my Clients.......2006-08-24
As a consultant who works with leaders from the profit and not for profit sectors I am recommending The Art of Connecting to all of my clients. It gives clear examples and easy to follow "tips and traps" for working through differences ranging from class, age, gender, disabilities and race. In today's crazy world being able to build rapport and communicate effectively are essential skills for successful people.
universally valuable.......2006-06-16
I have been a professional communicator for over 20 years and I was sincerely impressed by the practical usefulness of this book. I strongly recommend it to any one who manages a company or sees the value of influencing, motivating or simply connecting with others. Because I see our workplace and culture becoming less homogenized, it is increasingly important that we gain the skills outlined in this book regardless of whether we are interacting with customers, co-workers or those who are in different socio-economic positions both in the work environment and in the world at large. Ewing and Raines have done a wonderful job and this book would be a valuable addition to anyone's personal library.
Customer Reviews:
90% writing style and 10% email.......2001-02-01
This book is good mostly for people who want to improve their writing skills. It doesn't matter too much if they are going to write an email or a fax, because the book covers just some email features.
If you think you do need a guide in writing style and grammar, and you send messages by email frequently, you'd like this book.
If you want a book with the "dos and don'ts" for email messages, keep searching, please.
Great Primer for those new to e communication.......2000-07-06
I purchased the books for use by my team and they enjoyed using the books to improve the impact of their messages. We communicate daily via email and at times it is the only way we can communicate so as you can imagine, our email has to be precise and informative. I highly recommend this book for those new to e communicating or for those of us who never really knew there were rules... Also a big bonus is there is a section on grammar and how to communicate effectively while maintaing good grammar!
Average customer rating:
- GOOD GOOD THANK YOU
- Indispensible
- Finally, Gardner to Gardener
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Gardening in Spanish: How to Communicate Effectively With Your Spanish Speaking Gardener/Audio Cassette (Spanish at Work)
Barbara Thuro
Manufacturer: Penton Overseas
ProductGroup: Book
Binding: Audio Cassette
 Gardening & Horticulture
| Home & Garden
| Subjects
| Books
| By Climate
| By Plant
| English Gardens
| Essays
| Flowers
| Fruit
| Garden Design
| Garden Furnishings
| General
| Greenhouses
| Herbs
| House Plants
| Japanese Gardens
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ASIN: 1560151145 |
Book Description
The Spanish At Work Series offers a simple and practical way to learn the Spanish you need to communicate successfully with the Spanish-speaking workers that you employ.Can also be used to learn English!
Customer Reviews:
GOOD GOOD THANK YOU.......2000-10-13
I am uno gardener Mexicana and this book most helpful. Know I no what the nice people mean when they say "Don't giv my orchid to much." Now I no all the time what the nice people she wants and I even have too nuevo employers who have me water their good garden. This book good very for anyone who does not speak the English but wants two communicate in the good garden.
Indispensible.......2000-01-13
When dear old Collingsworth passed away last year, I knew we were in for a dickens of a time. Our daughter, Bitsy, had Mexican help and I knew how hard it was for her to get those people to properly water her begonias. When we found Enrique, we were just beside ourselves. Such a nice young man! Unfortunately, his English, left something to be desired. Then, a few months ago, Bitsy - bless her heart - told us about these tapes and I've been listening to them during my hair appointments. Not only am I able to talk to Enrique, but the girls at the club are coming to me for advice with their gardeners.
Finally, Gardner to Gardener.......1999-11-24
This audio cassette has been a godsend. I cannot tell you how many times my Mexican gardener, god bless him and his 3 sons, has butchered my Chrysanthemums and botched the edging around the gazebo. Or the time some kids poured something on the lawn that burnt the grass and spelled out "Pendejo" or something like that. Saying "No, no no" does not work, obviously. Finally, a tool that has put us both on the same page - brought them up to an equal footing so that communication can take place. The steps are simple and I believe that anyone can make it work.
Average customer rating:
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The Open Mind: Using Your Native Intelligence to Learn Faster and Communicate More Effectively
Ph.D. Dawna Markova
Manufacturer: Sounds True
ProductGroup: Book
Binding: Audio Cassette
Psychology
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Similar Items:
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The Open Mind: Exploring the 6 Patterns of Intelligence
Accessories:
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Tanita BC533 Glass Innerscan Body Composition Monitor
ASIN: 1564553493 |
Book Description
The Six Secrets of Learning - According to Dr. Dawna Markova, each one of us comes into the world with "an ache to learn." Why is it, then, that some of us find learning easy, while others struggle to keep up? On The Open Mind, Dr. Markova explores the human mind's six basic patterns of learning, and teaches you how to recognize them in yourself and others. Here lie the keys to unlocking your own capacity to learn more quickly, more deeply - and more naturally. Let Dr. Markova open your eyes - and your mind - to this powerful system for accessing your native intelligence. Includes study guide explaining how perceptual patterns influence learning in career, relationships, and personal growth.
Book Description
In today's hectic world of cell phones, email, and instant messages, is it still worthwhile to know how to write a good letter? Absolutely! An attractive, well-written letter can grab the reader's attention and hold it long after someone else's email has been discarded. It can make a strong, lasting impression on a hiring manager, potential client, or faraway friend who receives it. In other words, the letter is still an important professional and personal communication tool, one that too few people know about these days. In this completely revised and updated edition of BETTER LETTERS, writing authority Jan Venolia dispenses expert advice on creating the perfect letter, covering composition, style, and format. With THE RIGHT LETTER! your message will rise above the rest.
Average customer rating:
- Helpful and to the point
- Practical!
- Very Practical. Good Insights on Human Interactions.
- Quick Read. Highly Practical.
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How to Communicate Effectively and Handle Difficult People
C. Ni Preston
Manufacturer: Allyn & Bacon
ProductGroup: Book
Binding: Mass Market Paperback
Communications
| Skills
| Business & Investing
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Running Meetings & Presentations
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| Business & Investing
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Similar Items:
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How to Win Friends & Influence People
ASIN: 0808765809 |
Book Description
"How to Communicate Effectively and Handle Difficult People" is an extremely practical communication manual on communication and conflict resolution skills.
Customer Reviews:
Helpful and to the point.......2002-05-07
If you are looking for a short book that sums up everything that you need to know on the subject, then this book is for you. It will help you understand people better.
Practical!.......2002-03-09
I use this wonderful "little" book to help my students deal with those difficult people in their lives. This book changes lives!
Very Practical. Good Insights on Human Interactions........2000-04-08
As a Fortune 500 company manager, I found this book to be of great help in my day to day dealings with my staff and clients. We use this book for new staff orientation, and the feedback is extremely positive. Highly recommended as an organizational and personal communication guide.
Quick Read. Highly Practical........2000-02-14
This book is better (and shorter) than most on the topic of effective communication skills. Filled with down to earth and beneficial ideas, this book has helped me greatly with my ability to communicate confidently and successfully, both at home and at work. I recommend it highly.
Amazon.com
The parent battle cry of this book's title says it all: What Did I Just Say!?! offers solace and suggestions for hair-pulling parents who are not getting cooperation, respect, or acceptable behavior from their young children. Drawing upon years of clinical experience, psychiatrist Denis Donovan and child therapist Deborah McIntyre explore miscommunication as the reason why good kids continue to behave in ways opposite to what parents ask. As the authors explain, "Parents have a tendency to say things very different from what they really mean. And kids have logical antennas, tuning in to what adults say literally and logically." This problem leads to a two-step solution. First, parents must learn to say what they mean, and then they can understand how the inner world of their child's experience and thinking is different from that of adults.
Parents will chuckle and cringe with recognition as Donovan and McIntrye examine ineffective parent perennials such as "How many times do I have to tell you to behave?" They use these statements of frustration as lesson plans for teaching parents how they fail to convey what they really want--and how they can clearly state what they mean. More important, the authors invite parents to listen with a child's ear to gain insight about why the answer, "I give up, how many times do you have to tell me to behave?" is a logical rather than disrespectful answer.
The authors spotlight a variety of behavioral strategies including how to capture a child's attention and understand their "attentional style," avoid tuning out and serial forgetting, set boundaries and cope with sadness and anger. Several chapters detail a communication technique for focused one-to-one conversations called "The Five Minutes". Occasionally, Donovan and McIntrye offer general descriptions rather than hands-on suggestions. But overall, they convince readers that parents who learn to say what they mean and understand children on their own terms, will not have to issue multiple commands to put on pajamas tonight. --Barbara Mackoff
Book Description
Does for parents and their young children what You Just Don't Understand does for men and women.
Did you know that when you say: "How many times have I told you not to?" your toddler thinks you are actually changing the subject rather than reiterating a question? Based on years of clinical experience and original child development research, What Did I Just Say!?! shows how conventional communication styles actually prevent parents from saying what they mean and cause children to hear something entirely different than what was intended. The authors demonstrate how a simple understanding of the logic of language and of childhood thinking can dramatically improve parent-child communication. Among the subjects covered are:
Understanding the complex experiential world of young children Putting structure, rules, and boundaries into children's lives while still fostering individuality Encouraging healthy emotional responsiveness and interpersonal sensitivity while decreasing anger and aggression Focusing a child's attention and foiling behaviors such as tuning out and forgetting
By helping parents understand the very different linguistic and experiential world of children, What Did I Just Say!?! offers a foundation for parent-child communication that will last a lifetime.
Customer Reviews:
GET IT and get spares for your friends, LOVE IT!.......2003-06-19
This book is amazing. If you have problems with your boys (OK kids) you must get this. I thought I was the most emotionally available and "tuned-in" parent. After reading the first few chapters, I used the skills I leared in this book. My older one had been whining in the mornings about not wanting to go to school. I gently commanded him to tell me WHY (I didn't ASK, I COMMANDED him to tell me- lovingly)in the ways I learned in the book. He told me that he was embarassed because he couldn't open his tupperware at snacktime. I had the same morning scene EVERY MORNING until that day, and that was the end of it! I use this book EVERY DAY now. It is an easy read, and you will get results after just a few chapters. I had no parenting issues that I wanted to fix, but my sister had an appt. with the author without knowing he had a book (a Dr. referral, he's in Tampa, FL). I looked it up on Amazon and it was interesting. I got it and it's LOVE! GET IT, but be ready to take responsibility for your kids' problems and take initiative to change the way you speak to them. If you can, it'll be easy, SO EASY. If you are looking for an external reason for your kids' problems you can easily find that elsewhere.
Number 1 book on Parenting.......2002-08-01
Dr. Spock and all the others have nothing on this team. For the first time after reading and implementing parenting methods I have finally found one that truly works. The changes in our family are remarkable. In a world full of self help books on parenting, it is very confusing as to what is right, wrong or simply ineffective. This book however is not only effective but will teach parents common sense things we just could not see on our own. It is simple and even obvious now. Wonderful parenting guide for any parent whether working through a crisis or just wanting to make sure you and your child start out in the right direction. Its never to late to make a change and its not only effective, the results are quick and rewarding. Our quaility of family life has surpassed my wildest dreams!! Frued has been surpassed. We recommend this book to all of our friends, and to anyone reading this review. You will be amazed and grateful. Thanks Denis and Deborah!
What did I just say?.......2002-02-28
This book has changed my life, it has given the spoken language new clarity from the eyes of the young. I now have control of how words are spoken, interperted and understood, before I always assumed my child understood what I meant. My children have responded very well to this easy to follow and understand guide. We have also been fortunate enough to be in therapy with Dr. Donovan for the past 1 1/2, as we live in St Petersburg, Fl. Read the book, absorb the book, implement the book and change your world and your childs.
Change The Way You Communicate With Your Child.......2000-04-19
"What Did I Just Say! " by Denis Donovan, M.D. and Deborah McIntyre, M.A., R.N. is a book on how to communicate effectively with your children. This is a must in this day of computer wiz kids. It gives you phrases and practical statements to say to your children to help them process what you really want them to do. Children don't always hear what we meant. This book will change the way you communicate and interact with your children. Pick this one up today and be on your way to a better, more insightful relationship with your kids.
Not your typical parenting advice.......1999-09-29
If you want to understand how your child's mind really works, if you want to get past the blindfolds imposed by such labels as Attention Deficit Disorder, Hyperactivity, and Learning Disabled, if you want to be able to make rules and structure part of a meaningful relationship with your child and not just another source of arguments, read this book.
Book Description
"Leadership is communication and communication is leadership." No truism could apply more aptly to any leader than to department chairs, deans, directors, vice presidents, chancellors, or presidents - and all other college and university administrators - regardless of rank or assignment.
Written exclusively for higher education administrators by a team with considerable experience in academic administration and communication, Reaching Out takes you through the 15 phases in the process of communicating with your constituencies. Each chapter contains examples of typical academic unit communication plans, programs, and projects.
Books:
- The Basics of Communication Research (with InfoTrac ) (Wadsworth Series in Speech Communication)
- The Challenge of Effective Speaking (with InfoTrac and CD-ROM) (OECD Proceedings)
- The Craft of Research, 2nd edition (Chicago Guides to Writing, Editing, and Publishing)
- The Elements of Resume Style: Essential Rules and Eye-Opening Advice for Writing Resumes and Cover Letters that Work
- The Elements of Style, Fourth Edition
- The Fifth Discipline: The Art & Practice of The Learning Organization
- The Fifth Discipline: The Art & Practice of The Learning Organization
- The Fifth Discipline: The Art & Practice of The Learning Organization
- The Gregg Reference Manual
- The Gregg Reference Manual
Books Index
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