Book Description
In Leading with Questions, internationally acclaimed management consultant Michael Marquardt shows how you can learn to ask the powerful questions that will generate short-term results and long-term learning and success. Throughout the book, he demonstrates how effective leaders use questions to encourage participation and teamwork, foster outside-the-box thinking, empower others, build relationships with customers, solve problems, and much more. Based on interviews with twenty-two successful leaders who “lead with questions,” this important book reveals how to determine which questions will lead to solutions in today’s complicated business world.
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In Leading with Questions, internationally acclaimed management consultant Michael Marquardt shows how you can learn to ask the powerful questions that will generate short-term results and long-term learning and success. Throughout the book, he demonstrates how effective leaders use questions to encourage participation and teamwork, foster outside-the-box thinking, empower others, build relationships with customers, solve problems, and much more. Based on interviews with twenty-two successful leaders who & lead with questions, this important book reveals how to determine which questions will lead to solutions in today's complicated business world.
Customer Reviews:
Leading with Questions . . . . . . ........2007-09-24
It was a birthday gift for a son and he was very pleased with the book
LEading with Questions.......2007-05-08
The concept is excellent. Necessary for anyone in management. The book itself moves slowly and can be repetetive though. Can skip chapters 1 & 2 if you are already sold on the effectiveness of the product and want to jump right into the meat of the concept.
Don't fear questions.......2007-02-14
The author contends that we must use questions as a way to learn, and we must not fear questions that come to us. If we really seek to make the best possible decisions given time constraints and lack of information, then we must use questions to discern the reality of a key issue. Furthermore, we must ask questions in a non-threatening manner. For those on the receiving end of a question, stop becoming defensive is another key message from the author. There is one aspect of the book that is not correct: don't ask "why" questions as the author promotes. Rather, one should ask for additional information: "help me understand what happened when..., please clarify what is meant by..., etc." When we ask "why" questions, we immediately prompt defensive behaviors. Questions are critical to understanding, and this author provides some valuable tips on asking questions, except for the use of "why" questions.
You can't obtain the right answers unless you ask the right questions........2006-11-25
In several of my most recent reviews, I have quoted an observation of Peter Drucker's from an article he wrote for the Harvard Business Review (in 1963) and it seems especially relevant to Michael Marquardt's most recently published book, Leading with Questions: "There is surely nothing quite so useless as doing with great efficiency what should not be done at all." This is a common mistake, one that can be avoided if the right questions are always asked. Marquardt himself offers an excellent case in point. Before interviewing twenty-two specific leaders around the world, he formulated these five questions:
"When did you start using questions and why?"
"What are some of the ways you have used questions?"
"What questions have been most effective?"
"What has been the impact of leading through questions on (a) your organization and (b) you as a leader?"
"How has the use of questions changed you as a leader?"
The responses that Marquardt accumulated provide the substance of this book. After completing a rigorous analysis of them, he shares a number of important lessons that will help each reader to master what Marquardt correctly characterizes as "an underused management tool." I presume to add that this "tool" should be used by everyone at all levels and in all areas of operation within any organization, whatever its size or nature may be.
Marquardt carefully organizes his material within three Parts. First, he explains why questions can be so powerful for individuals and organizations. In Part Two, he offers practical guidance on selecting the right questions and then asking them effectively. In the final part, he presents a number of guidelines which suggest how leaders can use questions to achieve specific results for individuals, teams, and organizations. Resource consists of "Training Programs for Questioning Leaders"; in Resource B, Marquardt provides brief biographies of the aforementioned twenty-two leaders interviewed.
Of special interest to me is the material in Chapter 6 in which Marquardt explains how to create a "questioning culture." As clearly indicated in two of his previous books, Action Learning in Action and Optimizing the Power of Action Learning, Marquardt is both a visionary and a pragmatist: He is ever alert for opportunities to increase learning while achieving results, and, he fully understands the nature and extent of various barriers to doing that. Therefore, the information and (more importantly) the counsel he provides with regard to creating a questioning culture immediately focuses on asking the right questions to obtain the information needed, on collaborative interrogation, on capturing and then sharing what is learned, on nurturing innovation through effective use of questions, and on ensuring - meanwhile - that everyone involved has a sense of urgency. With regard to the last point, he observes that effective leaders can demonstrate a sense of purpose "by taking prompt action as issues emerge and by pushing for closure and results. [They] gather and share information while ideas are evolving." They also make certain that others do so.
Near the end of this chapter, Marquardt makes an especially important point at a time when so many of those who deliver unpleasant "messages" are either discouraged or, worse yet, punished: "All companies can strengthen their cultures by making them question-friendly. Leaders must model the way, promote values that support inquiry, ensure a safe environment that permits challenging the status quo, find opportunities to ask questions, reward questioners, and make training available when needed." Otherwise, an organization's culture will become and then remain hostage to what Jim O'Toole characterizes as "the ideology of comfort and the tyranny of custom."
The most effective leaders ask the right questions and help those for whom they are responsible to do so, also. Over time, both the questions and the answers will inevitably change but the process of interrogation which Marquardt so skillfully explains will continue to ensure that the new questions will also be the ones which must be asked, so that the answers to them will then guide and inform whatever initiatives may be necessary. With all due respect to Marquardt's earlier works, I think the material provided in Leading with Questions will have the greatest value and the widest impact.
Those who share my high regard for this brilliant book are urged to check out Marquardt's aforementioned works as well as David Maister's Practice What You Preach, Michael Ray's The Highest Goal, Jim O'Toole's Leading Change, Bill George's Authentic Leadership, Ronald Heitetz's Leadership on the Line, and Michael Hammer's The Agenda.
Creating a Questioning Culture for Powerful Results.......2006-01-14
"Asking rather than telling, questions rather than answers, has become the key to leadership excellence and success in the twenty-first century." That, in a nutshell, is the premise of this book. Marquardt who has taught and written extensively on action learning shares the wisdom of leading with questions.
The book is divided into three sections: The Power of Questions; Asking Questions Effectively; and A Guide for Leaders of Using Questions. Throughout the book the author uses quotes from interviews of top business leaders about their use of questions.
The Power of Questions begins with examples of disasters such as the sinking of Titanic, the explosion of the Challenger spacecraft, and the 1961 Bay of Pigs invasion. All disasters where the cause is attributed to a lack of questioning. Chapter 2 is a stirring recital of the benefits of questions. Questions open up perspectives, new learning, greater team work, create an empowering environment, help people gain a voice, increases listening, innovation, while reducing conflicts. It sounds like a miracle drug! Except that it's true. Questions are at the core of my business and I can attest to their transformational power!
The second part of the book is the strongest. It's the "how to" section on forming questions that will achieve all the benefits mentioned earlier. The author goes beyond simply giving lists of good questions (as some other books on questions do) and teaches you how to actually form a powerful question. Good questions he says are, "those that accomplish their purpose as well as build a positive relationship between the questioner and the questionee." He gives plenty of tips how to do this. He also addresses hinderances such as a judging or blame mentality.
The final section of the book puts questions into practice in various settings such as supervision, problem solving, and team building. Each chapter covers a different setting with 10-20 key questions and how to use them effectively.
Leading with questions is one of those skills where you think, "Yes, I want to be this way. Help me do it!" Leading with questions is a skill that requires breaking old habits and forming new more productive ones. Are you ready to increase your learning? Are you ready to tap into the potential of the people around you? Are you ready to make breakthroughs and create innovations? Then questions are for you!
What are you waiting for?
Book Description
Smart Questions offers an entirely new framework for creating solutions. Drawn from the authors' many years of research and field experience, the Smart Questions Approach reveals how the leading creators of solutions in almost every profession and walk of life—including business, government, education, and even in families—think and approach their assignments. The author’s holistic thinking approach shows how to use three “foundation” questions—focusing on uniqueness, purposeful information, and systems—which must be explored for every problem. These three questions, an essential starting point for exploring problems, in turn lead to other key questions that will ultimately create effective solutions.
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Smart Questions offers an entirely new framework for creating solutions. Drawn from the authors' many years of research and field experience, the Smart Questions Approach reveals how the leading creators of solutions in almost every profession and walk of life—including business, government, education, and even in families—think and approach their assignments. The author’s holistic thinking approach shows how to use three “foundation” questions—focusing on uniqueness, purposeful information, and systems—which must be explored for every problem. These three questions, an essential starting point for exploring problems, in turn lead to other key questions that will ultimately create effective solutions.
Customer Reviews:
Smart Questions: Learn to ask the right questions for powerful results.......2006-06-29
This is more an academic work than a practical guide. The authors take an incredible amount of words to make their points. I am sure there is some good stuff in the book, however you will need a lot of time and patience to find it.
A bulletproof process.......2005-05-10
This book is very well written yet it requires a certain amount of commitment and effort to read and absorb it. In my opinion, it is worth every second of time spent by anyone who wants to improve the quality and effectiveness of their thinking.
Smart Questions is process-centric rather than principle-centric. It builds on the Breakthrough Thinking principles and 'flow of reasoning' and has three major components:
- Three foundation questions interweave the uniqueness, information, and systems principles into the fabric of a compelling process.
- Four phases of the SQA process are solidly based on the people, purposes, solutions, and time betterment principles.
- The three-step LOD (List, Organize, Decide) sub process for applying smart questions incorporates divergent and convergent thinking as naturally as breathing as you work through the phases of the process.
In particular, the process is smoother and the steps flow into each other in a way that should make it easier to achieve more momentum faster on projects. I will definitely use it.
There is an updated and expanded portfolio of really useful tools. Developing a purposes hierarchy is much easier whether you are using the couplet test in conjunction with a structured approach or using basic categories with an intuitive method. The authors also provide a powerful list of verbs that really do stimulate thinking about purposes. New additions also include
- The Smart Questions Decision Worksheet
- The Smart Questions People Involvement Worksheet
- Twelve core questions that apply the three foundation questions to each of the four phases of the process
- Hundreds of indicative smart question to stimulate and inspire and keep the process moving.
If you are willing to invest some time and effort, this book really has the potential to improve your life
Why write another book?.......2004-08-04
Smart Questions elaborates on the work of one of the author's previous works ("Breakthrough Thinking") by focusing our attention on a smaller number of the steps that are outlined in their previous work.
And that, to me, is where the problem lies.
Rather than provide a comprehensive approach to solving problems, I found this publication to be lacking in providing an over-arching framework that could be applied in the same was a 'Breakthrough Thinking'.
What I found instead was greater detail on a smaller number of actions that left me with the not so smart question - why did the authors write this book? Between "Breakthrough Thinking" and "Creative Solution Finding" most of the material in this newer publicatioin has been covered and, if you've not read Nadler & Hibino's previous works then I could only suggest you start there and arrive at this publication only if you still feel you're missing something.
On occasions, the work feels elusive - we are left short of understanding the key processes and key criteria for how the level at which decisions are made are arrived at. I found that a recurring problem and one difficult to overlook.
As with all the publications that come within this 'series', you can't go wrong in buying and learning from what is written. I just feel this is one of the weaker additions to their efforts as it adds very little that I could describe as new to what they have already covered. Maybe in more detail but detail is not the wisdom of which they obviously aim for.
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Teens Ask Deepak: All the Right Questions
Deepak Chopra
Manufacturer: Simon Pulse
ProductGroup: Book
Binding: Paperback
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Accessories:
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RESPeRATE Blood Pressure Lowering Device
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Airborne Effervescent Health Formula, Original Orange, 10 Tablets (Pack of 3)
ASIN: 0689862180 |
Book Description
"Adults squirm when the big questions come up, especially the big spiritual ones. They don't want their kids to worry, so they give answers that all say one thing: 'Don't worry. It's all okay.'
"And yet the big questions still keep coming up.
At every age we all need to know what life is really
all about. Not just on the surface, but deep down.
"Teenagers are no exception. They deserve a spiritual life all their own. One that offers the kind of comfort we hope to give our children, but is different at the same time. More full of ideas. More mature. More
fitting for the whole wide future that lies ahead.
"That's what I've tried to do in this book, as fully and as honestly as possible."
--
Deepak Chopra
Download Description
"Adults squirm when the big questions come up, especially the big spiritual ones. They don't want their kids to worry, so they give answers that all say one thing: 'Don't worry. It's all okay.' "And yet the big questions still keep coming up. At every age we all need to know what life is really all about. Not just on the surface, but deep down. "Teenagers are no exception. They deserve a spiritual life all their own. One that offers the kind of comfort we hope to give our children, but is different at the same time. More full of ideas. More mature. More fitting for the whole wide future that lies ahead. "That's what I've tried to do in this book, as fully and as honestly as possible." -- Deepak Chopra
Customer Reviews:
All The Right Questions.......2007-02-07
I bought this book for my son. He enjoys reading it. It is a eye opener for any teen. Anything from Deepak Chopra is uplifting and wonderful , rich in spirit.Glad I found it.
Customer Reviews:
knowledge is power!!!!!!.......2007-09-22
I did not follow the book to the word, but I sure did pick up some tips that have really helped. I thought my baby hated to be swaddled, because she would kick off the blanket all the time, the book stated that babies like to swaddled, so I gave it another shot, this time swaddling her in the front and in back, so she was more secure, and it really worked!!! That alone was worth the buy. Plus I learned how to read her signals that she was tired. If you pick up a tip here and there from a book it's worth it.
It worked for me..........2007-09-21
GENERAL COMMENT: Like every baby book I read, I try to keep an open mind. You will NOT find a book that will work for ALL babies but this book worked for mine, who I think is a text book baby.
SITUATION: I was going back to work and my baby was super needy at 6 weeks-- wanted to be helded all the time. He won't nap if I wasn't holding him. And at night, I would rock him to sleep and put him into his crib very very gently when he has fallen into DEEP sleep. Otherwise, he would CRY. But that was my fault because I HELD him alot. This would be fine if I was a stay at home mom...but if even I was, I think it would have taken it's toll on me at some point.
LIKE: I like this book because it helped with getting my baby on a good routine, nap longer, sleep on his own, and sleep longer through the night. I made my own version of the EASY plan, customize it to my baby and what worked for me...this book afterall is not the BIBLE.
RESULTS: By about 8-10 weeks, he was sleeping from 7:30-8 pm to about 4:30 am (with 1 dream feed). Now at 5 months, he sleeps from 8pm to about 7am (with 1 dream feed). He use to nap about 30 minutes at a time. After the plan, he started napping for 2 hours (slightly shorter now since he is older). He LIKES his crib and falls to sleep in about 20-30 minutes of laying down...without ANY fuss. And he is a happy healthy little boy who is 50% for weight and 80% for height.
TRANSITION PERIOD: This didn't happen overnight. I would try for a week or two and revisit the book about a thousand time to make sure I wasn't doing it wrong. He would progess and go back to his old self and progress some more. After about 2 weeks, I customize the plan. You WILL be glad to get some time for yourself and hubby when the baby goes down to sleep in the evening instead of at night. He sleeping pattern gradually falls into place. I don't believe in cry it out so the SHH/PAT worked for me. It was hard and I gave up several times. But it worked before you know it. Just give it your best try and be PATIENT AND CONSISTENT. Even now when he takes a little longer to get to sleep, I still PAT/SHH and he is out.
DON'T LIKE: The tone of the author can be a bit annoying (KNOW IT ALL) but after all, she is a super nanny and have worked with THOUSANDS of babies. This book made me PARANOID as a parent--thinking that I would just ruin my child if I made any wrong moves. But we all turned out okay and our parents didn't have this book.
CONCLUSION: Your instinct as a mom is truly the best guide but sometimes, it does get you into situations that are difficult to overcome. This book helped me better manage my baby's sleep/eating which are the biggest parts of his life. Life is so much less HECTIC for MOM, BABY and DAD.
GREAT ALTERNATIVE TO "CRY IT OUT!".......2007-09-09
I'm on my 2nd child, my first slept though the night from early age, and was a very easy baby to care for. But my 2nd baby was a different story! According to the BW, he is Spirited. This book helped me to help him to take regular naps and be on a good routine, with NO crying it out alone in the crib. (He is 6 months old). I read Babywise book before this one and found it WAY too strict for my spirtied boy. We are still working on sleeping through the night, but i have hope that we can accomplish that soon!
Good common sense.......2007-09-03
I didn't like the idea of "recipe" parenting, but some of Ms Hogg's tips worked very well on our 5-month old, who is now sleeping 11-12 hours every night. I like her approach to behavioral issues, especially in toddlers. The tone is quite condescending, but if you can get past that, its a good read.
Andrew & Kim.......2007-08-27
I'm actually on Amazon today because I'm going to buy this for a colleague who is having her first baby. This book was absolute lifesaver. Like most new parents we had absolutely no idea what the baby wanted and way too much old school advice from well-meaning friends and family. We agreed to try this book for two weeks and there was never a question as to how great the advice was.
We agree with some of the other reviews about the author's tone. Fortunately, you cannot argue with the results. Her methods were spot on accurate and our children immediately adapted to the EASY schedule.
Thanks Tracy!
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The Physician's Guide to Intimate Partner Violence and Abuse: A Reference for All Health Care Professionals:How to Ask the Right Question
Patricia R. Salber
Manufacturer: Volcano Press
ProductGroup: Book
Binding: Paperback
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ASIN: 1884244297 |
Book Description
"Crammed with practical suggestions for improving the way you communicate..."--John Cotton, Director, Group Human Resources, Barclays pic.
Internationally known management consultant Rupert Eales-White reveals his foolproof approach to managing work relationships, using the science of effective questioning for workers at all levels.
Customer Reviews:
A Good Read!.......2001-02-17
Author Rupert Eales-White emphasizes the importance of using active listening, focusing on a particular subject, and asking good open-ended questions to get productive results from interviews and conversations. He mixes a few examples with specific how-to principles outlining ways to structure effective conversations. This generally solid book has the feel of a textbook. Some readers may find it too structured or basic, since the author breaks down conversations into sentences with some detail. The book's approach may be more appropriate in organizational cultures where people prefer a focused style of questioning. Those who prefer a more informal, casual conversational style may find his approach less suitable. We at getAbstract.com recommend this book to human resource professionals, to those facing critical interviews, and to those who wish to think strategically about their conversational, information-gathering, or persuasive skills.
These Reviews Are Wacked.......2000-07-07
Why is it that all seven of the previous reviews(and the only ones) have been written by people (or a person) in Florida? Why are all the reviews generally long and the same size? Why are almost all the reviews written within a three month period, most one day after another one, when the book has been out for more than 2 years? My guess is that someone who has money to make from this book has done this. Who knows how good this book actually is? I wish bozos wouldn't flood the reviews like this. I for one am not going to purchase this book!
Learn to get "What you want everytime".......1999-12-04
Finally, a guide that provides valuable information that can be utilized in both your professional and personal life. ...you can start on the road to effective and successful communication techniques by "Asking the Right Question." Rupert Eales-White takes you through a journey of real life situations and demonstrates what seems to be a very simple and logical technique to handle almost any type of situation. Rupert Eales-White illustrates conversations that are ineffective and effective by using open-end and closed questions between a mother and teenage daughter, manager and subordinate. He shows that using the right approach, attitude, and effective listening skills will help maintain a quality conversation. He states "If we can identify poor listening in ourselves, we can improve. If we identify poor listening in others, we can rectify the situation." If you don't have good listening skills you won't be able to ask good questions or the right ones. Who knew that there is a madness to asking the right question. Rupert Eales-White proves those thinking questions through and good practice will provide you with positive results every time. Through the strategies and techniques demonstrated in this guide it will become a way of life for you. There is no doubt that using this guide will only get you what you want in any situation. Your communication skills will improve and soon your personal relationships will only blossom, your working relationships will be enhanced and you will get the confidence to meet any goals that you had been prolonging. Rupert Eales-White, "Ask The Right Question! How to Get What You Want Every Time and in Any Situation" is highly recommended and should be on your "Must Read" list.
Improving Communication Skills.......1999-12-03
"Ask the Right Question! How to Get What You Want Every Time and In Any Situation" is an easy to read as well as enlightening book. It produces factual events, dialogues and explains what is effective or ineffective in how conversations are presented. Rupert Eales-White starts his book establishing that a good conversation is a planned conversation. If a person knows what their goal is in the conversation, they can ensure that the question is geared to achieving that goal. He points out that people must consciously and deliberately focus on the other person to know what to ask, when, and how often. His do's and don'ts on effective questioning are especially helpful. Demonstrates how to be effectively persuasive by setting up key strategies and exemplifying them in conversation. Dynamically coaches the reader on how to reach mutuality of people with different views and goals. Illustrates how to deal with conflict and provides tools to assist the reader in resolution of the conflicts. There are diagrams on how to set up an effective meeting, by careful planning, order, and understanding needs and common ground. An especially informative section was how to develop relationships. Focusing on how to talk to a boss, how a boss should talk with a subordinate, how to conduct an interview, and how to delight your client. Introducing you to the "discover kings" what, why, and how to generate open dialogues, resolve issues, solve problems, or seize opportunities. Offers tips on how to become more creative while harnessing the power of group discovery. Using a simple and concise style of showing the normal way in which most conversations go with a teenager, to asking the right kind of open question in order to elicit a response that is thought out. The open question being the key. The author focuses on teaching effective questioning skills as the key to improved communications and persuasion in many situations. Listening skills, context and concept development and approach formation are also reviewed for their benefits in achieving optimal communications. Suggestions are written in easy to read format that most people will be comfortable using, with many easy to understand examples or situations most of which we can relate a similar situation to. I highly recommend "Ask The Right Question - How to Get What You Want Every Time and In Any Situation" to everyone. Even if you think you communicate very well, I am sure there is still something beneficial to be learned from this book.
Excellent communicating tips and techniques.......1999-12-01
How many times has a situation ended with unsatisfactory or negative results? Ask the Right Question! How to Get What You Want Every Time and in Any Situation by Rupert Eales-White successfully guides the reader with his everyday narratives. Eales-White uses diagrams to detail his principles and theories. He demonstrates how to approach situations using the "art and science of effective questioning." Part I of this book reveals ineffective and effective examples as they apply to everyday situations. He discloses the tips and techniques to effective communication. Asking open questions instead of closed questions helps us to achieve our goal toward conversations with a purpose. In the sequence of questioning, we should look to discover elements which include "what, where, how, when, and who." Using the best attitude and approach, we can build a quality relationship. This book reminds us that the art of listening gives conversations with a purpose rely on. Starting with the development of key skills, Part II tells us the fundamental basis for key behavior. A path for the mutuality approach is needed to make us assertive and achieve mutual respect so the relationship will not suffer. The author tells us that by thinking logically, we become more creative and this leads to the fundamental improvements for efficiency and effectiveness of the work process. By becoming more persuasive, we can establish certain key strategies. Running an effective meeting means organizing ourselves as well as the meeting so we may reverse negative factors. Effective interviews should focus on assessing skills. Part III goes into key relationships to improve performance with the "boss." Relating effectively with subordinates includes either carrying out our leadership role or determining our leadership role. An effective leader acts as developer, motivator, and coach without using excessive control. The final chapter describes the successful goal for the successful client relationship and long-term partnership. Finally, Eales-White suggestions and examples bring his points clearly to the reader. These are typical and logical in everyday personal and business relationships. This is easy reading and good self-help book, which works toward a common sense goal. This book is a must for anyone, especially managers, at all levels so they may benefit from the excellent communicating tips and techniques offered by this author.
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The Baby Whisperer Solves All Your Problems (by Teaching You How to Ask the Right Questions)
Tracy Hogg , and
Melinda Blau
Manufacturer: Vermilion
ProductGroup: Book
Binding: Paperback
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ASIN: 0091902517 |
Book Description
"So, tell me about yourself." "Have you ever been fired?" "What are your salary requirements?"
These are just three of the questions you might think you have to ask when you're interviewing a potential new hire. Maybe they're the questions you dreaded when you were on the other side of the desk. But are they the questions that will identify the best candidate for the job?
Look no further than Ron Fry's Ask the Right Questions, Hire the Best People. The best-selling author of 101 Great Answers to the Toughest Interview Questions and 101 Smart Questions to Ask on Your Interview takes you step-by-step through the hiring process. Whether you're replacing an employee who's leaving or creating a new position in your organization, Ron Fry shows you how to write a concise and accurate job description, then how to translate it into a realistic set of search criteria.
Ask the Right Questions, Hire the Best People also shows you:
• How to attract the best applicants. • What to look for when you're screening resumes. • What questions you should ask in the interview…and when to ask them. • How much to read into a candidate's "body language" and whether you should trust the gut feeling you get from watching them. • How to listen more effectively to what the applicant is really telling you. • How to probe for information the applicant doesn't want to reveal. • The right way (and time) to negotiate salary. • What questions the law permits and forbids.
Whether you're an interviewing novice or a seasoned pro, you'll find all the answers you need in Ask the Right Questions, Hire the Best People!
Customer Reviews:
Basic HR, good for non-HR interviewers.......2002-08-18
Interviewing job candidates is not as easy as it looks. And in today's world, with legal constraints and applicants driving interviews, the process is certainly different than in the past. This book offers some good practical tactical advice for interviewers, presenting the information in a way that's easy to grasp. This ease of understanding is vitally important for department heads and other people who now participate in sequential or shared interview experiences. If you don't interview applicants every day, you just don't know this information.
Fry has written other books on this topic---from the applicant's perspective. He's the author of the strong-selling "101 Great Answers to the Toughest Interview Questions." It's interesting to watch him play both sides of the table like this whole hiring process is like a grand game of chess.
But, hiring people is not a game. It's serious business. To hire the right people, you have to ask the right questions. It's important to understand what the answers are telling you and how your questions and the applicant's answers guide your hiring decisions.
The Table of Contents is sparse. It really doesn't help the reader determine where to find things in the book. Fortunately, there is a somewhat helpful index that can assist, but that's going backward. The book begins with some preliminary information about job advertising and resume screening. Chapter 2 explores interview styles including telephone interviews, team interviews, behavioral interviews, and stress interviews. Next, the reader is instructed about what to look for in the interview, then comes the interview process itself. Various categories of questions are presented, with suggestions of good answers (represented by the green light graphic) and not-so-good answers (represented by the red light graphic). This pattern begins on page 72 and continues through the balance of the book. I felt a sense of too much of a pattern, like an assembly line process, in the presentation of the information, though there is value in the advice that is shared.
Chapter 11, Staying Out of the Legal Cauldron, may be one of the most valuable chapters of the book. It contains several pages of questions that interviewers are NOT allowed to ask by law. In those organizations (most?) that have supervisors and potential co-workers interview applicants, this information is vital to impart.
A Good Read!.......2001-02-17
This book is exactly what it says it is: A list of questions designed to make your interviews with prospective job candidates more effective in weeding out the pretenders and uncovering that dream hire. There's not a lot of strategic content here, but this book is rich in tactical detail. For example, most of author Ron Fry's theoretical advice amounts to two points: probe for specifics and keep the applicant talking. The repetition of this self-evident advice is the book's biggest flaw. But in the end, such shortcomings are irrelevant, because the book's real value is in its list of interview questions, with accompanying comments on what answers you should be looking for. It seems impossible that you could read this book and not stumble over one question that makes you smile and tuck it away to spring later on some unsuspecting interviewee. We at getAbstract.com recommend this book to human resource professionals or any manager charged with hiring. If nothing else, it will add an arrow or two to your quiver.
Simple but thorough guide.......2000-05-07
Hiring new employees is a painful process especially if you have to fire them afterwards. Bad hiring will result in deterioration of business performance. The author with his nice and simplisitic approach divides the book into eleven chapters that covers in a successive way starting from the basics of advertising to defining the job to asking the proper questions. It emphasizes principles of asking questions and interpretting them. Mr Fry did his best to provide examples and simplify interviewing techniques in easy to use format. Actually, I read it twice because it takes time to digest all the information and decide which sequence of questions to use. I like it and I do recommend it. If you are busy person and need quick reference book, this is the book you need.
Book Description
You're where you are today because of the questions you've asked yourself. In order to get where you want to be, you have to ask yourself the right questions. The differences between successful people and those who aren't is that successful people ask better questions and therefore get better results. What are the questions that are shaping your life?
This exceptional handbook will help you identify your special gifts and talents, stimulate your creativity, and launch you into unlimited achievement. Instead of one-answer-fits-all suggestions, it's filled with powerful, thought-provoking questions and quotes that will fan your personal potential into a blaze. You'll gain priceless insight into your goals, motivations, relationships, spiritual identity, and much more - and discover brilliant directions for success that are perfectly fitted to you!
What life-changing questions could you ask yourself today?
Customer Reviews:
Insightful, probing, and to the point!.......1999-06-26
This book is very easy to read. Each page is comprised of one or several thought-provoking questions or statements. Each reader attacks this book with their own point of view. Mason provides the canvas, the reader supplies the paints, brushes, and final work. Excellent self-help tool. Recommend highly. Both inspirational and self reflecting. Before you read another self help or how to, read this and find out where your head really is. This book is essential to know where to start, then move to another book to reinforce, and end up well rounded.
Average customer rating:
- "The last question is the answer."
- Intelligence and Knowledge are best leaned not taught
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The Creative Attitude: Learning to Ask and Answer the Right Questions
Roger C. Schank
Manufacturer: Scribner
ProductGroup: Book
Binding: Hardcover
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Creativity & Genius
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Intelligence
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Coloring Outside the Lines
ASIN: 0026071703 |
Customer Reviews:
"The last question is the answer.".......2003-01-03
Roger Schank has written a great book on creativity. He shows how asking the right question(s) in the right place lead you to innovative solutions.
He describes how we think unconsciously using scripts. It is only when this script fails do we consciously start to think. He calls this an anomaly. It is by asking questions and using "remindings" as inputs to questions that we can develop creative solutions to these anomalies. Anomalies + Explanations = Creative Thought.
The author has thought very deeply on the creative process. You must read it several times to fully apply his techniques. He gives you plenty of lists and questions to use as suggestions. He tells you how to form questions, and how to tweak them.
This is one of the best books on creative thinking that I've read.
John Dunbar
Sugar Land, TX
Intelligence and Knowledge are best leaned not taught.......2000-09-20
I first came across Roger Schank's writing during my undergarduate studies at Eastern Michigan. In doing a research project on how the mind learns, I ventured into artificial intelligence (Schank's specialty). As a teacher I was quite taken by the idea of learning via inquiry or question. Though this is typically thought of as the Socratic method, it is surprising that so few of us are willing to utilize this concept. Schank takes you down a road where failure only enhances the possibilty for success; where questions open an entirely new world of answers. After reading this book, I wondered "why" anything followed tradition and set my own course for facilitating knowledge for myself and my students.
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