Book Description
Global business demands and new technologies have created a virtual workplace for many companies, with employees and teams routinely collaborating from distant geographical locations on the road, from home, at client sites—even on the other side of the globe. The Distance Manager provides practical information and tools to help managers bridge the communication gaps created by geographical separation, and get peak performance from employees they rarely see. This handbook is perfect for sales managers, project team leaders, senior managers, and anyone who manages people at more than one location. Key topics include:
• Using e-mail, teleconferencing, and videoconferencing for maximum effectiveness
• Mastering the people skills required to manage from a distance
• Virtual team building, and strategies for managing multiple locations
Download Description
The Distance Manager provides practical information and tools to help managers bridge the communication gaps created by geographical separation, and get peak performance from employees they rarely see.
Customer Reviews:
Highly Recommended!.......2001-09-18
Kimball Fisher and Mareen Duncan Fisher document the special skills needed for the new but increasingly common task of managing far-flung work groups. The approaches that they examine are becoming increasingly essential for all managers. Although they explore relevant technologies carefully, their human relations advice is probably more important. The Fishers emphasize the interpersonal and leadership skills that a manager needs to head a virtual team. If you read this book cover to cover, it can seem repetitive, since many of the rules and tips offered in one area overlap with those in other areas. However, the book is designed to allow you to review specific management challenges and technologies, and to ignore areas that are irrelevant to your situation. We [...] recommend this clear, practical work to anyone who leads virtual teams and to the telecommuters and freelance workers who report to them.
Ideas on Distance Management.......2001-07-18
This book presents a new approach to managing people from distance. It also gives clear examples and cases. This book is a must for managers who control their team from distance, either nationwide or global-wide.
Book Description
Praise for the First Edition of Virtual Teams
"If you want to see where organizational communications are going in the future, heed what these pioneers have written today." -Howard Rheingold, author, The Virtual Community, and founder, Electric Mind
"Lipnack and Stamps have written an important book for the twenty-first-century corporation." -Regis McKenna, The McKenna Group, author, Relationship Marketing
"This book provides a long overdue perspective on how to apply the discipline of real teams in the fast-moving, increasingly dispersed information age of the future." -Jon R. Katzenbach, author, The Wisdom of Teams
"For those who want to lead the movement, catch up with it, or simply know where it is going, this book is packed with useful information and interesting stories." -Dee W. Hock, founder and chairman emeritus, VISA
"Virtual Teams provides valuable insights into global teamwork and management through network technologies now available to all companies, large or small." -Jim Lynch, director, corporate quality, Sun Microsystems, Inc.
Customer Reviews:
Useful, but some fluff.......2003-09-28
I purchased this book because I was intrigued. In much of the work I do I am a member of "virtual" teams. That is, I often am some distance apart from the people I am working with.
I found the book to be a slow read, with nuggets of information separated by deserts of fluff. The first half of the book is filled with vague ramblings about how the information age has changed the way that teams work and with case studies that illustrate how the forming of virtual teams has helped various companies solve difficult problems.
In the second half, the book begins to pick up. In a chapter entitled "Teaming with People" the authors discuss team dynamics, including essential roles with a team, how teams form and which aspects of team dynamics are especially subject to the stresses of distance communication.
The authors suggest that the beginning and closing phases of most projects are the most stressful on team members and that extra effort be exerted at the beginning phase of the project to bring the core project team members together, even if they are geographically separated. This, say the authors, will help build interpersonal relationships that can hold the team together in times of stress.
There are several optimum team sizes. 3 to 5 is the size of a core team, 5 to 25 the size of a "team family" and 25 to 200 the size of a "team camp". In the authors' opinion, any team larger than 5 people will naturally divide into sub-teams.
The authors also point out the value of rewarding teams. Making teams compete, or making them completely independent of one another has little value for the company. Cooperative goals can encourage and motivate all of the teams, while competition can demoralize them.
Finally, the authors talk about starting up teams and provide a checklist of some elements such as a customer and a management sponsor which are essential to any team's success.
Overall, I found the book to have some good information on forming and maintaining teams, and what to do when those teams are not located in the same physical location. There is some fluff, I feel, and the book could easily be half its current length without sacrificing much.
Aphoristic.......2001-10-01
I spent many hours with Lipnack & Stamps' Virtual Teams. Lipnack and Stamps are team consultants, and this book is one of their business cards. It's strong on axioms, moderate on bibliographic references, filled with trenchant observations derived from their consulting experiences, and written in a hurried style that reads like a draft or a condensed version of a larger book, despite its 300 pages. The authors provide dozens of taxonomies, some of which are useful and thought provoking, but most not deriving from research data. I obtained one item referenced in the bibliography, a middling-quality correlational study, but noticed the authors were quite creative in their interpretation of its results. Once you get past the aphoristic writing style ("Connected, linked, matrixed. We are the future now. . . Before we know it, 10-year-olds will be running the world. Perhaps they already are. . . The new virtual organizations are at once very old and very new, very small and very large . . . ") you'll find yourself reading many interesting nuggets of information combined with useful advice on how to build and manage a virtual team. I appreciated the fact that Lipnack and Stamps avoided treating the virtual team as a panacea or as a solution to team problems. Their cool approach to the formidable problems faced by distributed groups adroitly avoids the hype in which other authors engage. I also appreciated their extended discussions in the areas where virtual teams suffer the most, including trust and communication across time zones. Leadership got slight treatment, but perhaps for good reason-the DNA of effective leadership in general has yet to be cracked, and is a largely unexplored phenomenon in virtual teams.
Highly Recommended!.......2001-07-11
Globalization can create as many problems as opportunities. One big problem is figuring out how to unite people worldwide to work on projects for your company. In an age that lacked a worldwide communications net, the answer would probably be quite depressing. However, as authors Jessica Lipnack and Jeffrey Stamps make clear, the modern Internet makes it quite possible for workers all over the world to collaborate. The physical location of your firm’s various experts is no longer a barrier to effective team building, be they in Dublin, Bangalore, Las Vegas or Bangkok. In fact, the authors claim that companies that fail to create effective teams across cyberspace will be left in history’s dustbin. This might be overstating the case, but we [...] recommend this book for its candor about exactly how challenging it is to create virtual teams. Still interested? If so, this book serves as an excellent primer of both theory and practice.
"Teamwork" Re-defined for New Realities.......2001-04-06
The authors are convinced that, eventually, "virtual teams will become the natural way to work, nothing special. Virtual teams and networks -- effective, value-based, swiftly reconfiguring, cost-sensitive, and decentralized -- will profoundly reshape our shared world. As members of many virtual groups, we will contribute to these ephemeral webs of relationships that together weave our future." That day is already here for many people and I agree that virtual working relationships will soon be the rule rather than the exception. The authors correctly note that technology extends capabilities "but organizing to do things together is only human. The most profound change of the new millennium is in the way we're organized." Moreover, as more people connect online, "we increase our capacity for both independence and interdependence. Competition and cooperation both thrive in our new culture." However, there are perils to avoid because whatever goes wrong with in-the-same place teams can also go wrong with virtual teams -- only worse and, worse yet, faster and at a much greater cost.
The authors organize their excellent material within 14 chapters whose individual titles indicate each chapter's perspective on virtual teams: Why, Networks, Teams, Trust, Place, Time, Purpose, people, Links, Launch, Navigate, Theory, Think, and Future. I agree that a virtual team "is a group of people who work interdependently with a shared purpose across space, time, and organization boundaries." Nonetheless, I still have some quibbles about the authors' sequence of subject matter (not with the content itself) and am still convinced that cooperation between and among members of virtual teams is even more difficult than it is between and among those within physical boundaries. Moreover, my own rather extensive experience with all manner of corporate clients suggests that the most formidable barriers are between two ears. If you have some serious human barriers in your own organization, I urge you to check out O'Dell and Grayson's immensely thoughtful and practical book, If Only We Knew What We Know.
But please keep in mind that even if O'Dell, Grayson, Lipnack, and Stamps were retained to create virtual teams for your organization, unless and until everyone else involved buys into the enterprise, the results would be abysmal. Hence the importance of several points which Lipnack and Stamps make in the final chapter, notably the absolutely essential need for trust. "A presumption of trust enables a successful strategy of collaboration [enables everyone involved] to be better innovators, competitors, and survivors....If purpose is the glue, trust is the grease." I agree.
Of course, no single volume such as this can provide all the right answers but Lipnack and Stamps raise most (if not all) of the most important questions. Their answers seem sensible and practical. Of course, decision-makers must decide what the nature, extent, and duration of a virtual relationship should be in their organization at any given time. The authors do provide an excellent source of information and insight which can help virtually (pun intended) any organization increase cooperation and collaboration across boundaries through the effective use of various technologies. Especially, in this age of accelerating globalization, most organizations need all the help they can get.
Practical Ideas for Boundary-Crossing Teams.......2000-10-15
The very nature of teams has changed in most organizations. This change is not rooted in the use of technology but rather in organizational changes that require teams that cross all kinds of boundaries: organizational, temporal, geographic, functional, cultural. Virtual Teams focuses on the fundamental issues that challenge members, leaders, and stakeholders in these boundary-crossing teams rather than simply on the technology that connects them. A major strength of the book is the wealth of stories about how key ideas have been applied in both public and private sector organizations. This book offers practical ideas you can apply to any team - whether it is co-located or spread across the world. - Lisa Kimball, Executive Producer, Group Jazz
Average customer rating:
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Managing Virtual Teams: Getting the Most from Wikis, Blogs, and Other Collaborative Tools (Wordware Applications Library)
Brenda Huettner ,
M. Katherine Brown , and
Char James-Tanny
Manufacturer: Wordware Publishing, Inc.
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ASIN: 1598220284 |
Book Description
Virtual collaborative team environments face unique challenges because their communication is not face-to-face. Managing Virtual Teams: Getting the Most from Wikis, Blogs, and Other Collaborative Tools provides practical advice for managers of distributed teams who must design the internal systems and meet deadlines with a diverse team, and for team members who want to develop and maintain professional relationships. To address these needs, this book is divided into three parts. Part I discusses team dynamics, project management and development, and forms of communication. Part II covers the types of tools currently available for collaboration such as wikis, blogs, RSS feeds, and more, and describes the different feature sets of each. Part III explains the various features of the book's companion wiki.
Customer Reviews:
James Garvin obviously lacks imagination.......2006-09-09
I must take strong exception to James Garvin DC Something-or-other's review. He obviously lacks a sense of imagination and must suffer from concrete thinking. Those who subsequently reviewed this book (which I have been seeking under its original title since my copy was stolen in 1994) see beyond the historical contrivance to allow comparison of current dispersed management problems with those faced by other managers and leaders.
The author has gone on to a successful career guided by the same concepts. This is a book recommended by other management leaders and enlightened readers.
Dublin Virtual Office.......2005-11-25
I found this book fasinating and helpful to see how in the 21st Century, that companies and individuals can have a presence in most countries in the world through technologies. Alan www.dublinmaildrop.com
Lessons from King Arthur for the 21rst Century.......2000-09-21
This is a wonderful book that lays out effective tools, techniques, and strategies for working with geographically diverse teams. This book is so appropriate for our virutal organization that my entire management team will have copies soon!
So wonderful, we use it as a sales & team training tool.......2000-07-14
We loved this book so much that we have all our team members read it AND we give it away as sales gifts to potential clients.
This book was so helpful and easy to read. It was unique because of the fabulous story it told (with a really cool twist of an ending) ... a how-to storybook for today's virtual world.
I couldn't put it down, read it in one sitting and have benefitted from it every day since. It really helped me straighten out my virtual leadership nightmare. Thanks so very much!
Virtual teaming for the 21st century!.......2000-03-01
First of all, I enjoy "instructional fiction" as conveyed in business quick-reads like "Virtual Leadership." This type of business novel is fun to read! Also, this contemporary business text covers an important topic in the age of virtual organizations and e-businesses -- how to establish and manage virtual teams. Enjoy!
Book Description
Virtual Teams That Work offers a much-needed, comprehensive guidebook for business leaders and managers who want to create the organizational conditions that will help virtual teams thrive. Each chapter in this important book focuses on best practices and includes case studies and illustrative examples from a wide variety of companies, including British Petroleum, Lucent Technologies, Ramtech, SoftCo, and Whirlpool Corporation. These real-life examples demonstrate how the principles identified in the book play out within virtual teams. Virtual Teams That Work shows how organizations can put in place the structure to help team members who speak different languages and have different cultural values develop effective ways of communicating when there is little opportunity for the members to meet face-to-face. The authors also reveal how organizations can implement performance management and reward systems that will motivate team members to cooperate across multiple boundaries. And they offer the information to determine which technologies best fit a variety of virtual-team tasks and the level of information technology support needed.
Book Description
Whether you're working at home, on the road, or in any other nontraditional work arrangement, here's what you'll need to set up, survive, and thrive in the virtual office. Alice Bredin, the leading authority on the virtual office, gives you expert advice on:
- Getting there—choosing the right business idea, negotiating for telecommuting, and selling your family on your new workstyle
- Organizing yourself—structuring your environment, setting up a virtual office in your home or car, dealing with a satellite office situation, choosing and finding the best technology
- Maintaining your virtual office—staying in the loop when you're not in an office, keeping in touch when you're on the road, generating business, finding free publicity, adopting the habits of highly successful virtual office workers, maintaining contact with the office or customers, communicating effectively via technology
- Surviving—creating and maintaining work/life balance, working at home with kids, avoiding overwork, making sure your accomplishments are recognized, learning to take vacations, staying away from the fridge, being a good boss to yourself
Whether you are contemplating this new work arrangement, actively in transition, or firmly entrenched in this workplace revolution, this comprehensive guide is your key to success in your new working environment.
Customer Reviews:
Ahead of its time in 1996. Somewhat dated now. Well done........1999-04-04
Even with the explosion in home based technology in the last three years the basics in the book are well researched and well written. I was really hopeing to find an updated version of this pioneer work. Having many employees now living the vision Ms. Bredin wrote about I require this book to be read and kept/used as reference. It's almost part of the employee manual. I know when they see the 1996 copyright date, and they think they are doing something new, it seems a chore to have to read the book. In the end all have been happy they did. Looking forward to the update.
Amazon.com
Office face-time may always play a critical role in certain corporate settings, but technology and globalization have combined to thrust "virtual meetings" into an increasingly important place on today's overall business stage. With once-rigid boundaries of time, geography, and even organization now rapidly disappearing, members of almost any workplace team can communicate and collaborate regardless of physical location. How to do so most effectively? Deborah L. Duarte, assistant professor at George Washington University, and Nancy Tennant Snyder, chief learning officer for Whirlpool Corporation, outline suggestions applicable to large and small organizations alike in Mastering Virtual Teams. Designed for those who work in--as well as lead--such teams, it is divided into sections that focus on their unique inherent complexities, their creation, and their operation. Real-life examples and the authors' experienced observations are complemented by an abundance of helpful checklists and practical exercises. --Howard Rothman
Book Description
The original edition of Mastering Virtual Teams offered a first-of-its-kind tool kit for leaders and members of virtual teams. Now, this revised and expanded second edition includes a CD-ROM packed with useful resources that allow virtual teams to access and use the book's many checklists, assessments, and other practical tools quickly and easily. The authors provide updated guidelines, strategies, and best practices for working cross-culturally and cross-functionally, across time and distance, to see a project through. The useful tools, exercises, and real-life examples show how anyone can master the unique dynamics of virtual team participation in an environment where the old rules no longer apply.
Download Description
This third edition of the best-selling resource Mastering Virtual Teamsoffers a toolkit for leaders and members of virtual teams. Deborah L. Durate and Nancy Tennant Snyder include updated guidelines, strategies, and best practices for working effectively with virtual teams across time and distance to see a project through. The useful tools, exercises, and real-life examples show how anyone can master the unique dynamics of virtual team participation in an environment where the old rules no longer apply.
Customer Reviews:
Pretty good, but do you really need to read a book to figure this out?.......2007-03-10
This is one of two textbooks assigned for me in my management of engineering teams class. Overall, I would say that this is a good book with a lot of useful information on managing virtual teams. However, I think that managing virtual teams is not too different from managing regular teams. Sure there are some technology issues you have to consider and different team norms, but the delta between managing virtual and conventional teams is really not that large. I do not think you need a book dedicated to explaining this delta. But overall this is a good read.
Another Human Resource Book with no Business case.......2001-11-03
I was disappointed by the lack of real world examples. Most of the examples were "human resource groups". Now, to be sure, there are many really fine checklists for managers included in this book. Although they are basic, most managers find them useful and thought provoking.
Unfortunately, as with most books on virtual teams, the authors have not focused on the critical operations which use virtual teaming: marketing, sales, program/project management. This book also neglects to leave the reader with a future focus --like: what is the new work and how will the businesses have to 'virtually' restructure or lose the "command and control" model of management.
Not great prose, but thorough coverage.......2001-03-27
Duarte and Synder provide thorough coverage of the tools and techniques required for effective use of virtual teams. The writing style is basic, here's-what-to-do stuff, offering 'x' critical success factors, abundant check lists, and tables comparing alternatives, such as video or electronic displays. From my experience, they are right on target for team leaders and team members.
Interspersed are jewels of wisdom. For example: communication and collaboration are the two most important factors in team success; sometimes it's better to wait until team members get to know one another as dependable and competent before initiating in-depth team building; trust depends on performance and competence, integrity, and concern for the well-being of others; information overload can slow down a team's decision-making process. I was pleased to find they documented that video conferencing requires a different skill set than running regular meetings.
I sometimes yearned for more real life stories and persuasive arguments, in other words, a less formulaic style. But that's my bias as a reader and not their intent.
Excellent overview of technology and techniques.......1999-08-03
The authors provide an excellent treatment of the problems associated with starting and maintaining virtual teams. An excellent concise presentation of working with differences in culture is presented. Many technology alternatives to facilitate group interaction and collaboration are also presented. The strengths and weaknesses of each technology are given for several different problem solving situations. I would recommend this book to anyone who must solve problems with others who are off site.
Great balance of high level strategy detailed operations........1999-05-21
The authors do a fantastic job of giving good high level strategy while giving useful detailed operational information.I have already found the content useful in my global virtual teaming.
Book Description
Creativity in Virtual Teams offers a well-researched and practical resource that outlines a new model for attaining high levels of creativity in virtual working arrangements to anyone who designs, manages, or participates in virtual teams. Written by Jill E. Nemiro—an expert in building organizations and virtual teams—Creativity in Virtual Teams provides a valuable tool that takes you beyond mere theory. Within these pages, the author leads you through a series of diagnostic tools, questions for reflection, checklists, and exercises that will help you assess and develop the five key components—design, climate, resources, norms and protocols, and continual assessment and learning—that will foster creativity in your virtual teams. In addition, Creativity in Virtual Teams is filled with illustrative lessons learned from nine highly successful and innovative virtual teams.
Download Description
Creativity in Virtual Teams offers a well-researched and practical resource that outlines a new model for attaining high levels of creativity in virtual working arrangements to anyone who designs, manages, or participates in virtual teams. Written by Jill E. Nemiro—an expert in building organizations and virtual teams—Creativity in Virtual Teams provides a valuable tool that takes you beyond mere theory. Within these pages, the author leads you through a series of diagnostic tools, questions for reflection, checklists, and exercises that will help you assess and develop the five key components—design, climate, resources, norms and protocols, and continual assessment and learning—that will foster creativity in your virtual teams. In addition, Creativity in Virtual Teams is filled with illustrative lessons learned from nine highly successful and innovative virtual teams.
Customer Reviews:
A Masterful Work.......2005-01-01
Dr. Nemiro has raised the standard on books on virtual creativity. Her expansive and detailed rendering of the subject should help this book find its way to a number of re-issues. As a magazine editor who works with writers from all over the continent, I can appreciate the comparison of differing virtual models. I only wish that I had had Dr. Nemiro's book a decade earlier before I began my career in publishing. Regardless, I am grateful for this book - for the precision work of a fine mind.
Highly recommended.......2004-10-17
Working in the film business and having been a member of virtual teams in the past, this book has helped me understand why some teams have worked while others haven't. In particular, I enjoyed the section on climate and interpersonal communication and bonding. With the future promising increased use of distance collaboration, this will be my reference for being part of a healthy, productive team. I highly recommend this book.
Book Description
Globalization and increased outsourcing have redefined project management. The complex dynamics involved in today's long-distance projects require a new skill set and knowledge base unlike anything needed before.
Here, leading project management expert Marcus Goncalves presents a complete guide to implementing the virtual project management office (ePMO). Leveraging his information technology expertise and PM experience, Goncalves offers cutting-edge techniques for managing projects across borders, working with colleagues and clients from different cultures, and utilizing the necessary telecommunication/Internet technologies ePM managers and their virtual teams and remote PM offices must have.
Implementing the Virtual Project Management Office complies with the Project Management Institute's Project Management Body of Knowledge (PMBOK) guidelines and extends them to ePMO. After analyzing the benefits of ePM versus conventional project management, Goncalves presents an in-depth discussion of ePM practices, scenarios, and challenges, aided by real-world examples and insightful case studies.
Providing a full focus on the management and execution of virtual projects, Goncalves demonstrates the time- and cost-saving advantages, showing how to begin realizing those advantages immediately. He gives you:
Guidelines for building virtual project teams
Step-by-step best practices for keeping an eProject on course
Techniques for measuring project performance and earned value
eTools for controlling project quality
Ways to integrate speed, change, and innovation for ePM success
A customer-driven approach to ePM
Goncalves provides comprehensive information on developing a state-of-the-art virtual project management office, from the necessary structure and environment to the technology. He also defines what concurrent ePM is and the need for change management during the process. The bonus CD features sample policies, forms, budgets, checklists, and software (including the award winning Mindmanager, from Mindjet) to assist in your ePMO implementation.
Customer Reviews:
Very interesting and useful book.......2006-11-13
The book does a great job discussing the development of an virtual project management office and its alignment with the PMBOK. It provides step-by-step into the process. I guess, the only problem is that the books attempts to be a text and a trade book. But still, it provides a lot of insight into the topic.
Book Description
The move to virtual work is growing exponentially. New economy businesses have pioneered telecommuting and global work teams. While the collaborative technology is understood, what managers and team leaders lack is a clear guide to the human skills for bonding individuals into cohesive, high-performance teams across distances and differences.
This book explains what's needed in terms of both organizational and individual development--and shows how the technological tools support and expand the options for collaboration.
It answers such critical questions as "What makes working virtually work?" "How do we start?" "How do you develop new leaders in a virtual environment?" "What skills do virtual managers and team members need?" How do you determine how ready they are?" "Which technologies are most appropriate for your purposes?" "What's the impact on existing systems and structures?"
Through work charts, vivid "composite" examples, definitions and actual cases, she explains how to reframe the organization without losing the culture, how to manage the group dynamics of change, and create trust by expanding emotional bandwidth. She sets out the criteria for selecting technologies to adapt and guide communication and work flow processes to a virtual environment, discusses new team roles, and how to select virtual team candidates. She covers training, communication, and management.
As someone who began developing, and working in, virtual teams in 1984, Trina Hoefling's experience is arguably the most extensive in the field. This book will be an indispensable practical guide and reference for virtual team leaders, human resource managers, CEO's and trainers. It will also be suitable for professional certification and business courses in organizational development.
Customer Reviews:
An excellent, clearly written and positive instructional.......2003-10-10
Trina Hoefling is the founder of Consult One Group, Denver, Colorado, and a professional whose years experience in virtual working included developing one of the first remote training programs. Hoefling draws upon her considerable experience and expertise in Working Virtually: Managing People For Successful Virtual Teams And Organizations to presents examples, definitions, anecdotes, advice, and seasoned wisdom for making the most of telecommunication, teleconferencing, and enabling the team bonding process despite the separation of distance in the modern-day workplace. An excellent, clearly written and positive instructional guide to both personal and technological concerns, Working Virtually is especially commended reading for virtual team leaders, Human Resource managers, CEO's, and corporate trainers.
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Virtual Leadership: Secrets From the Round Table for the Multi-Site Manager
Quick Guide to Interaction Styles and Working Remotely: Strategies for Leading and Working in Virtual Teams
Mastering Virtual Teams: Strategies, Tools, and Techniques That Succeed (JOSSEY-BASS BUSINESS & MANAGEMENT SERIES)
Working Virtually: Managing People for Successful Virtual Teams and Organizations
Virtual Leadership
