Program Evaluation: An Introduction
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    Program Evaluation: An Introduction
    David Royse , Bruce A. Thyer , Deborah K. Padgett , and TK Logan
    Manufacturer: Wadsworth Publishing
    ProductGroup: Book
    Binding: Paperback

    Social Services & WelfareSocial Services & Welfare | Poverty | Current Events | Nonfiction | Subjects | Books
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    4. Designing and Managing Programs: An Effectiveness-Based Approach (SAGE Sourcebooks for the Human Services) Designing and Managing Programs: An Effectiveness-Based Approach (SAGE Sourcebooks for the Human Services)
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    ASIN: 0534508278

    Book Description

    Praised by instructors and students alike, PROGRAM EVALUATION: AN INTRODUCTION helps your students evaluate services and programs that they will encounter in their professional practice. In the process of learning evaluation techniques and skills, students will become proficient at critically analyzing evaluation studies conducted by others. The authors present and simplify all the essentials needed for a critical appreciation of evaluation issues and methodology. The text's student-friendly writing style and clear presentation of concepts, as well as its hands-on and applied focus, will guide students on how to gather evidence and demonstrate that their interventions and programs are effective in improving clients' lives.
    Advocacy in the Human Services
    Average customer rating: 4 out of 5 stars
    • Educating graduate students in clinical and counseling psychology to do more than psychotherapy...
    Advocacy in the Human Services
    Mark Ezell
    Manufacturer: Wadsworth Publishing
    ProductGroup: Book
    Binding: Paperback

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    4. Some Do Care Some Do Care
    5. Community Practice: Theories and Skills for Social Workers Community Practice: Theories and Skills for Social Workers

    ASIN: 0534348610

    Book Description

    Advocacy is needed now more than ever. Opportunities to engage in advocacy have increased due to changes at the federal level which are relegating more and more human service funding and decision-making to the state and local level. The purpose of this text is to educate students and professionals so that they have a deeper understanding of advocacy practice in order to fully serve clients.

    Customer Reviews:

    4 out of 5 stars Educating graduate students in clinical and counseling psychology to do more than psychotherapy..........2007-09-18

    I am using this text with my first year doctoral students in clinical psychology, specifically with the students completing their community service practicum...this text teaches students about coalition building and other methods of advocacy. I like how the author discusses various motivations for advocacy and how advocacy skills are useful and necessary in multiple community contexts.
    How to Make Performance Evaluations Really Work: A Step-by-Step Guide Complete With Sample Words, Phrases, Forms, and Pitfalls to Avoid
    Average customer rating: 4.5 out of 5 stars
    • Good, but could use more details
    • Clear View of Murky Personnel Evaluation Process
    • Invaluable Advice on Effective Communication
    • Artful Evaluations? YES!
    • Performance Reviews are a GOOD Thing.
    How to Make Performance Evaluations Really Work: A Step-by-Step Guide Complete With Sample Words, Phrases, Forms, and Pitfalls to Avoid
    Glenn Shepard
    Manufacturer: Wiley
    ProductGroup: Book
    Binding: Paperback

    GeneralGeneral | Business & Investing | Subjects | Books
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    1. How to Manage Problem Employees: A Step-by-Step Guide for Turning Difficult Employees into High Performers How to Manage Problem Employees: A Step-by-Step Guide for Turning Difficult Employees into High Performers
    2. 2600 Phrases For Effective Performance Reviews: Ready-to-use Words And Phrases That Really Get Results 2600 Phrases For Effective Performance Reviews: Ready-to-use Words And Phrases That Really Get Results
    3. Perfect Phrases for Performance Reviews : Hundreds of Ready-to-Use Phrases That Describe Your Employees' Performance Perfect Phrases for Performance Reviews : Hundreds of Ready-to-Use Phrases That Describe Your Employees' Performance
    4. 199 Pre-Written Employee Performance Appraisals: The Complete Guide to Successful Employee Evaluations And Documentation - With Companion CD-ROM 199 Pre-Written Employee Performance Appraisals: The Complete Guide to Successful Employee Evaluations And Documentation - With Companion CD-ROM
    5. 101 Sample Write-Ups for Documenting Employee Performance Problems 101 Sample Write-Ups for Documenting Employee Performance Problems

    ASIN: 0471739634

    Book Description

    The motivations and values of the newest generation entering the workforce are different from those of previous generations. You may be baffled about how to motivate or connect with this new generation. Learn how to modify the evaluation process based on the values of the new generation in How to Make Performance Evaluations Really Work. You'll find step-by-step guidelines for evaluating and motivating employees, learn what mistakes to avoid, what the legal pitfalls to watch for, and get numerous sample ready-to-use evaluation forms and sample phrases you can use as is or customize and make your own.

    Download Description

    The motivations and values of the newest generation entering the workforce are different from those of previous generations. You may be baffled about how to motivate or connect with this new generation. Learn how to modify the evaluation process based on the values of the new generation in How to Make Performance Evaluations Really Work. You'll find step-by-step guidelines for evaluating and motivating employees, learn what mistakes to avoid, what the legal pitfalls to watch for, and get numerous sample ready-to-use evaluation forms and sample phrases you can use as is or customize and make your own.

    Customer Reviews:

    4 out of 5 stars Good, but could use more details.......2007-07-07

    This book was very informative on many levels. It had excellent advice on the broad questions concerning performance reviews. How often should employees be reviewed? What style should you use? How can you deal with particular types of people? I felt it could have used more information on how to deal with specific people (the passive types in particular). Also, there isn't really an introduction to the appendices, they are just thrown at you. A section on how to setup and test/refine an evaluation form would have been very helpful.

    Overall, excellent book (especially as an introduction), but not thorough enough to stand on its own in creating an employee evaluation system.

    4 out of 5 stars Clear View of Murky Personnel Evaluation Process.......2006-03-22

    This practical guide is a must-read for anyone who conducts performance evaluations - especially for those new to the process. Step-by-step, it explains why you should evaluate employee performance, how to set up a program and how to conduct the evaluations. The appendices alone are invaluable. Author Glenn Shepard provides nearly 60 pages of useful, hands-on materials. Appendix A is packed with words and phrases that will enable you to be specific about your observations of employee behavior in areas such as attendance and workplace safety. Appendix B provides five performance evaluation forms that demonstrate a variety of evaluation techniques, such as using essays or assigning numerical values to weighted descriptive scales. Appendix C includes several self-evaluation forms organizations can use as models. We recommend this book to managers, supervisors and human resource professionals who must develop workable, legally sound employee performance evaluation systems.

    5 out of 5 stars Invaluable Advice on Effective Communication .......2005-09-02

    Perfomance reviews are such an important yet sometimes difficult task for every manager. This practical guide gives you clear and specific ways to communicate an employee's performance. I found the sample phrases and words to be particularly helpful in finding new ways to get my point across. Easy to comprehend and packed with valuable information,Glenn's book turns the process of performance evaluations from a "dreaded task" to a productive and effective opportunity to communicate with your employee.

    5 out of 5 stars Artful Evaluations? YES!.......2005-07-26

    Glenn Shepard shows you exactly what to do and what NOT to say if you've never had to do a Performance Evaluation before. This book is a definite must-have for every business office. When you are done reading this book, you will have mastered the art of constructive performance evaluations and still have a valuable employee in your company! Not only will your employee be valuable, but with Glenn's help, your employee will become "invaluable". I guarantee it!

    5 out of 5 stars Performance Reviews are a GOOD Thing. .......2005-07-26

    Of course I always hated doing them. Glenn tackles this issue head on as usual and arms managers with the technique and even sample phrases to get us going in the right direction. He reminds us in his frank, no- nonsense way that we must use this tool to give honest and open feedback (good or bad) to our employees.
    Thanks, Glenn!
    Evaluating Social Programs and Problems: Visions for the New Millennium (Claremont Symposium on Applied Social Psychology)
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      Evaluating Social Programs and Problems: Visions for the New Millennium (Claremont Symposium on Applied Social Psychology)

      Manufacturer: Lawrence Erlbaum
      ProductGroup: Book
      Binding: Paperback

      GeneralGeneral | Aging | Personal Health | Health, Mind & Body | Subjects | Books
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      5. Foundations of Program Evaluation: Theories of Practice Foundations of Program Evaluation: Theories of Practice

      ASIN: 0805841857

      Book Description

      Today's evaluators are being challenged to help design and evaluate social programs intended to prevent and ameliorate complex social problems in a variety of settings, including schools, communities, and not-for-profit and for-profit organizations. Drawing upon the knowledge and experience of world-renowned evaluators, the goal of this new book is to provide the most up-to-date theorizing about how to practice evaluation in the new millennium. It features specific examples of evaluations of social programs and problems, including the strengths and weaknesses of the most popular and promising evaluation approaches, to help readers determine when particular methods are likely to be most effective. As such, it is the most comprehensive volume available on modern theories of evaluation practice.

      Evaluating Social Programs and Problems presents diverse, cutting-edge perspectives articulated by prominent evaluators and evaluation theorists on topics including, but not limited to:
      *Michael Scriven on evaluation as a trans-discipline;
      *Joseph S. Wholey on results-oriented management;
      *David Fetterman on empowerment evaluation;
      *Yvonna S. Lincoln on fourth-generation evaluation;
      *Donna M. Mertens on inclusive evaluation;
      *Stewart I. Donaldson on theory-driven evaluation; and
      *Melvin M. Mark on an integrated view of diverse visions for evaluation.

      Evaluating Social Programs and Problems is a valuable resource and should be considered required reading for practicing evaluators, evaluators-in-training, scholars and teachers of evaluation and research methods, and other professionals interested in improving social problem-solving efforts in the new millennium.
      Designing and Managing Programs: An Effectiveness-Based Approach (SAGE Sourcebooks for the Human Services)
      Average customer rating: 4.5 out of 5 stars
      • think of the programs as experiments
      • Book review
      Designing and Managing Programs: An Effectiveness-Based Approach (SAGE Sourcebooks for the Human Services)
      Peter M. Kettner , Robert M. Moroney , and Larry Martin
      Manufacturer: Sage Publications, Inc
      ProductGroup: Book
      Binding: Paperback

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      5. Evaluation: A Systematic Approach Evaluation: A Systematic Approach

      ASIN: 0761915494

      Book Description

      How can you design effective social programs? How can you ensure that those programs address the needs of those they serve? Designing and Managing Programs offers the answers and provides instructions for designing, implementing, managing, and assessing social programs. The authors first tackle the problem of identifying the need for specific social programs. Next, they discuss program design, goal-setting, budget development and management, administration, and program evaluation. In this second edition of Designing and Managing Programs, the authors have strengthened the usability and the timeliness of the book and incorporated changes to the technical sections on goals and objectives, program design, management information systems, and budgeting. This volume also includes new material on evaluation of quality and performance measurement and a new appendix that illustrates a format for reporting performance measures.

      Customer Reviews:

      4 out of 5 stars think of the programs as experiments.......2007-06-11

      The book is directed at a researcher, who might be an undergrad or graduate student in the social sciences. Who has never designed and run an experiment. So the topics that need to be understood are explained.

      Like simple statistical analysis. This particular discussion is indeed very brief. The reader who needs help with this should consult other books that have more extensive discussions.

      Other topics are covered in more detail by Kettner. Like defining various hypotheses that can be tested by the experiment. And conducting the experiment or intervention. Here, the experiment might, in a slightly different context, be a social program that has to be implemented. The book helps you lay out that program and run it.

      5 out of 5 stars Book review.......2006-03-23

      This book was purchased for a class. It has been useful in aspects of my job as well.
      Make Training EValuation Work
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        Make Training EValuation Work
        Jack J. Phillips , Patricia Pulliam Phillips , and Toni Krucky Hodges
        Manufacturer: ASTD Press
        ProductGroup: Book
        Binding: Paperback

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        5. Rapid Evaluation (ASTD Learning and Performance Workbook) Rapid Evaluation (ASTD Learning and Performance Workbook)

        ASIN: 1562863495

        Book Description

        Evaluation is key to proving the value of training, yet many organizations still struggle with implementing a fully functioning evaluation program that is integrated throughout the learning process. This title is designed to break through organizational inertia and is structured to allow both selective exploration of the topic by seasoned professionals or beginning-to-learning experiences for the less experienced practitioner.
        Measuring the Performance of Human Service Programs (SAGE Human Services Guides)
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          Measuring the Performance of Human Service Programs (SAGE Human Services Guides)
          Larry Martin , and Peter M. Kettner
          Manufacturer: Sage Publications, Inc
          ProductGroup: Book
          Binding: Paperback

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          5. Data Analysis for Social Workers Data Analysis for Social Workers

          ASIN: 0803971354

          Book Description

          Government and nongovernment human service providers are under increasing pressure to demonstrate that their programs work. As stakeholders demand accountability, providers are turning to performance measurement as a way of demonstrating the efficiency, quality, and effectiveness of their programs. Measuring the Performance of Human Service Programs examines the reasons why performance measurement is rapidly becoming an essential component of human service management today. The authors explain in detail how to measure and assess programs with special emphasis on the various types of outcome measures including numeric accounts, standardized measures, level of functioning scales, and client satisfaction. As a special feature, the authors include a detailed case study with exercises to illustrate the book's concepts. Offering guidance on how to assess client outcomes, this comprehensive volume will be ideal for social work researchers and administrators.
          Understanding Psychological Contracts at Work: A Critical Evaluation of Theory and Research
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            Understanding Psychological Contracts at Work: A Critical Evaluation of Theory and Research
            Neil Conway , and Rob B. Briner
            Manufacturer: Oxford University Press, USA
            ProductGroup: Book
            Binding: Paperback

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            ASIN: 0199280657

            Book Description

            How can we understand the relationship between employer and employee? What determines the give and take of such relationships and what happens when they go wrong? This book is the first to provide a comprehensive and critical overview of what is now the major way of trying to understand the employment relationship - the concept of the psychological contract. Written contracts often specify very little in terms of the important details about what we are prepared to do for our employer and what we want back in return. The psychological contract considers these implicit or unwritten aspects of the employment relationship. What do employees really expect from work? What happens when the contract, or 'the deal', with their employer is broken? How well does the psychological contract help us understand what happens at work between an employee and their employer? Is the idea of practical value in managing employees? How can our understanding of this important concept be developed in the future? Starting with a history of the concept, from its emergence in the 1960s through to it finding wider acceptance in the 1990s, the authors trace the conflicting and changing definitions of the psychological contract. The shifting meaning of the concept allows possible methodological and conceptual weaknesses of the psychological contract to be explored, such as the conceptual emphasis on process within the employment relationship, which has so far been neglected by researchers. The authors start to address this issue by considering whether employees and employers can use what is known about the psychological contract to better manage the employment relationship. Written to provide a comprehensive yet critical introduction to the topic, Understanding Psychological Contracts at Work will be key reading for advanced students, lecturers, and researchers in Organizational Psychology, Organization Studies, Management Studies, Human Resource Management, Occupational Psychology; and professionals and practitioners in Occupational Psychology, Management Consultancy, Human Resource Management, Careers and Career Management, Career Counselling, Workplace Training.
            Evaluation of Human Work, 3rd Edition
            Average customer rating: Not rated
              Evaluation of Human Work, 3rd Edition

              Manufacturer: CRC
              ProductGroup: Book
              Binding: Hardcover

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              1. Introduction to Human Factors Engineering (2nd Edition) Introduction to Human Factors Engineering (2nd Edition)
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              3. Handbook of Human Factors and Ergonomics Methods Handbook of Human Factors and Ergonomics Methods
              4. Fitting The Task To The Human, Fifth Edition: A Textbook Of Occupational Ergonomics Fitting The Task To The Human, Fifth Edition: A Textbook Of Occupational Ergonomics
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              ASIN: 0415267579

              Book Description

              Completely revised and updated, Evaluation of Human Work is a compendium of ergonomics methods and techniques that is both broad and deep. The editors have once again brought together a team of world-renowned experts and created a forum for them to introduce their most valued techniques and methods. Almost every chapter has been revised and several new chapters have been added. See what's new in the Third Edition: · Sociotechnical design of work systems · Team design and evaluation · Learning from failures through a joint cognitive systems perspective · The Analysis of organizational processes · Techniques in user-centered design · Increased understanding of the nature of knowledge and knowledge management in contemporary systems · Environment surveys · Systems for near miss reporting and analysis The one thing that has remained unchanged from the first and second editions is that this text is produced NOT as a cookbook of ergonomics methods. The editor places ergonomics methodology in context, and each chapter carefully describes the background to method development in that area and the application of methods and tools. Exploring the topic of ergonomics/human factors from a 'doing it' perspective, the book serves as a guide to what ergonomics can offer industry, business, or human service professionals and a reference for practicing ergonomists.

              A Practical Guide to Social Service Evaluation
              Average customer rating: 4 out of 5 stars
              • mandatory buy
              A Practical Guide to Social Service Evaluation
              Carl F. Brun
              Manufacturer: Lyceum Books, Incorporated
              ProductGroup: Book
              Binding: Paperback

              GeneralGeneral | Social Sciences | Nonfiction | Subjects | Books
              Social WorkSocial Work | Social Sciences | Nonfiction | Subjects | Books
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              1. Evaluation: A Systematic Approach Evaluation: A Systematic Approach

              ASIN: 092506582X

              Book Description

              This book is an easy to follow guide to evaluation that seeks to "demystify" the evaluation process. This straight-forward book encourages social service workers to become active participants in the evaluation process, helping them to recognize the risks associated with it, as well as the rewards that can be the result. To make evaluation processes run more smoothly, Professor Brun encourages the people involved to patiently clarify their goals and resources. The importance of program evaluation to agencies' funding and survival often adds to the pressure of a potentially daunting task. This book recognizes that program evaluation can be intimidating, so it gives the social service worker tools to make the process more approachable. The book includes a glossary, references, and appendices.

              Customer Reviews:

              4 out of 5 stars mandatory buy.......2007-10-11

              I had to buy this book for my Program Evaluation: Advanced Research Methods course in grad school. I was worried that it would be an extremely dry read, but it's really not bad. Pleasantly surprised.

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