Book Description
A proven program for increasing your management skills
Managing Assertively has helped tens of thousands of businesspeople become more effective managers by sharpening their people skills. Leading management trainer Madelyn Burley-Allen shows you how you, too, can learn to resolve conflicts and defuse interpersonal problems that invariably arise at work. Her step-by-step techniques, clear examples, and competence-building exercises will immediately improve your supervisory skills, sharpen your self-awareness, and make you a more confident, assertive manager. You'll learn how to:
- Use eight building blocks to become a more effective manager
- Overcome self-defeating behavior
- Handle criticism to maintain and enhance self-esteem
- State limits and expectations to clarify assignments
- Become a more effective listener
- Receive and give positive feedback to enhance team building
- Handle conflict, stress, personal problems, and a wide range of other difficult on-the-job situations
- By following the user-friendly, interactive, self-teaching format, you can work at your own pace as you master management essentials.
Customer Reviews:
Useful, lots of practices.......2006-08-18
A very useful book for changing your attitude towards others and towards yourself. It has a lot of exercises. Some of the examples can be skipped, since some of them tell the same things.
So-So.......2005-12-30
I was disappointed in this book. Way too much time was spent on telling you how to build your own self-esteem. Some of the review exercises are overly simplistic. I emailed a work situation and question to the author; she replied that she charges $85 for a one hour telephone consultation fee. Hmmm, $85 plus the $20 I already spent on the book. Sorry, not worth it, even at only the book cost.
"Managing Assertively" by Madelyn Burley-Allen.......2000-11-28
Managing Assertively is an excellent teaching quide for improving your people skills. It gives defination to the different types of supervisory styles that exist. The book uses exercises to teach an eight step building block plan for managing assertively. This plan can be used daily to improve your supervisory skills. A great book to build confidence and self awareness.
Getting To Know All About You.......2000-03-29
A super self-teaching guide for managers (and others) who want to develop assertiveness skills! This isn't just a book of theories. There are practical exercises and lots of self-assessment tools. It's worth adding to your reference shelf and sharing with others.
Wondering why you're having trouble getting through to someone? Need to turn a personality clash into a more productive relationship? While this book doesn't promise to cure all your woe's, it offers techniques that are simple to apply and they work! It helped me identify the events, thought processes and attitudes that influence the results I get when interacting with others. You'll be surprised at what you learn about yourself. These easy to adopt behaviors can improve your relationships with others. Try it and see.
Book Description
Do you want to restore balance in your life? Say no and draw the line with confidence? Make the right choices? Face up to challenges and changes with courage?
With the new edition of THE ASSERTIVE WOMAN, now you can. This classic bestseller, revised and updated, is an original and lively self-help resource, packed with tested exercises, step-by-step guides, and solid advice on how to express yourself with co-workers, authority figures, lovers, family, and friends.
THE ASSERTIVE WOMAN debunks the tired old myths and stereotypes of women bosses, stay-at-home moms, "bully broads," and superwomen, and presents a refreshing, positive alternative.
From breaking out of the Compassion Trap and countering manipulation, to nurturing a hardy spirit and reaching out to friends and lovers, THE ASSERTIVE WOMAN delivers real answers and steadfast support to real women everywhere.
Customer Reviews:
The Assertive Woman Speaks!.......2002-10-26
As the sister of one of the author's I am sure anyone would expect me to give a positive review, and I do! Not just because Nancy is my sister but because I have been taught since I was a young girl how to be assertive by my sister and at the age of 44 I now see how vital that teaching has been for me over the years. Nancy and Stanlee have given their best in this book and I have to say that every reader with a sister needs to share this book with them. My personal sense of identity comes as a direct result of being taught by Nancy at the age of 10 that I don't have to allow myself to be intimidated for fear of alienating someone by telling them "no". I learned self respect at a young age because I didn't allow myself to be "labeled" as a young lady when I felt that was not a proper discription of who I was! I was a young woman, big difference! I also learned that I don't have to accept someone else's name in marriage just because society expects me to! I was given the gift of freedom by my sister and her teachings and now I have a manual to refer to when I get lost along the way. I am also a counselor and have found that assertivenss does not only apply to women! I have male clients that benefit from the techniques I have learned through the book! Way to go Nancy and Stanlee!
The Assertive Woman.......2002-10-02
Congratulations to Stanlee Phelps and Nancy Austin on the 4th edition of their book, "The Assertive Woman". They've been at it since 1974 (I've gotten each edition and referred them to my clients during my 30 years as a career and management consultant and coach.) This revised and updated edition continues to be a timely, relevant and reliable resource for women as they navigate the landmines on their assertiveness journeys. The book offers real-world examples, communication guidelines, self-awareness exercises and lessons learned in the authors' work with corporate and entrepreneurial women. (And I believe the solid advice and information is valid for all women of all ages regardless of their work status.... especially young women in high school and college who are just starting their assertiveness journeys.) I found the 14 page Resource Guide an especially helpful tool as it includes additional books, articles, newsletters, videos, websites, and professional associationsas available for any woman to find what she needs to support her in her assertiveness journey. I also loved the cover. Every photo has an interesting story behind it to convey that one size of assertiveness does not fit all! And it shows how far we've come.....
Standing up for yourself doesn't mean being nasty........2001-08-14
I read this book just around the time I started to build my own tax practice.
Why? Only because my first corporate client was Stanlee Phelps' Career Concerns. And it seemed wise to read my client's book.
What an eye-opener!
For someone starting out on their own (man or woman), it was THE best book I could have picked up.
Stanlee Phelps and Nancy Austin provided tangible information about how to get what you want or to make your point. They did it, though, by imparting a sense of grace and sanity, not present in the days of Women's Lib. (Don't worry, the Feminist feelings do run strong in the book.)
Their questions and exercises helped me learn so much about myself. It made it much easier to make the changes necessary to become a success in business. (And, inadvertantly, it helped me overcome my fear of public speaking. And how!)
One of the best lessons I took away from that book, (to paraphrase)
"Just because you CAN be assertive, doesn't mean you always should."
Holding my tongue, at times, has gotten me greater rewards than speaking up - just because I could.
If you're out there selling your products or services, making bids on contracts, working with contractors and staff...even if you're a man, pick this book up. It's a quick read
I've never told Stanlee quite what an effect this book had on me. But, really, it was remarkable. Thank you!
Very Helpful...a good place to start.......2001-05-30
I have found this book very helpful. It gave a lot of examples of assertive and non-assertive behavior and helped me identify my non-assertive actions. I always thought I had a lot of self-confidence and high self-esteem, but recently I discovered that on the surface I do and that inside I really must not. I am currently leaving a verbally abusive relationship, and this book is giving me the confidence and strength (along with a few other books) to make sure I'm treated with the repect and love that every woman (person) is entitled to.
Feminists strike back.......2000-09-30
The only problem with this book is the resentful femenist tone it conveys. Some of the chapters seem to contradict one another, like "I'm funny, you're sarcastic." The retorts that Phelps and Austin have come up with ARE sarcastic.
Other than that, it is still decently laid out. I like the way there were sections to write in to evaluate yourself. There were also example scenarios of how a woman could handle herself in particular situations. It wasn't quite what I expected it to be, but I'd recommend to a woman with low self-esteem.
Book Description
Assertiveness Skills for Managers & Supervisors
How to get the results you want and manage with confidence and authority.
Between the extremes of passive and aggressive styles is an effective, winning management approach — the assertive style. Assertive doesn't mean overbearing, pushy, or autocratic.
It's a valuable, balanced approach that assures you'll handle people, get things done, and communicate — all in the same level-headed, confident manner. Understand the three styles of management. Specify what you need, when you need it, and the quality you receive. Motivate others to perform as expected. Learn the skills that guarantee you'll leap the hurdles you face everyday, earn more respect at work, and feel better about your role as leader.
Learn how to ...
* Understand the 3 styles of managing
* Specify what you need, when you need it, and set quality standards
* Motivate others to perform as expected
* Master the 4 "R's" of assertion
* Prepare for conflict and never be caught off guard again
* Negotiate conflict in the workplace
* Communicate assertively and effectively
Book Description
More often than not, youth turn to their friends for help, rather than to adults. Through a comprehensive, 15-session curriculum, this resource prepares teachers, youth workers, and other adults to train young people to make the positive interactions needed in peer helping.
Customer Reviews:
Assertiveness without Being Obnoxious.......2007-08-08
My favorite book on how to be assertive without being obnoxious. I've given copies to may of my friends who can't say "no" when they really want to. Many very useful techniques for dealing with all kinds of people and situations.
Thank God for this book! These techniques are timeless!.......2007-08-08
I went to assertive training more than 25 years ago, and the early edition of this book was what they used. The techniques are timeless. Thank God I learned these skills before I got married! They have added so much to our relationship (25 years and going strong!). Thank God I learned these skills before I had to deal with insurance companies about my long term illness. These techniques work great with insurance companies! Especially the broken record technique. It is amazing how few "no"s an insurance rep has!
I have read almost all books on the subject (I have my masters in communication), and this is still the best one out there! It can make your life happier! These skills have been making my life better for years! Hope you buy it, and it does the same for you!
Not only a life-saver but funny too.......2007-06-25
This is a book I will keep forever and review over and over. For details as to the content, you can search inside this book and look at the table of contents on Amazon's web site. This author's writing is clear, the chapters are well-organized, and the examples he gives are realistic. Best of all, he made me laugh frequently about a subject that usually causes anxiety for me. His style of humor reminds me of Dave Barry. It's not a book about controlling other people; it simply helps clarify how to avoid the numerous ways that people, even well-meaning people, talk us into doing what they want rather than what we want. Another very good book on this subject is "The Assertiveness Workbook" by Randy J. Paterson, Ph.D., and I would recommend purchasing both. Each offers exercises you can practice either alone or with a partner to develop your assertiveness skills. I've only had these two books about a week and have already experienced a positive change in the way I relate to others.
When I say no, I feel guilty.......2007-01-10
Extremely helpful and the book title was referred by a psycologist. I would recommend to anyone having personal problems.
Get a little backbone.......2007-01-03
The books was interesting but difficult to practice on my own. I worked with a therapist to do that. The basic concepts helped me figure out how to handle those times that I want to say no but feel uncomfortable doing so. It's helped me quite a bit.
Customer Reviews:
Umm....too soon to tell.......2007-08-11
The proof will be in the pudding. These books are valueless until I actually take the exam and pass it. If I do pass it. I am planning to use just these books to study and if I fail, then it's either my fault, the books, or a combo of the 2.
The stuff is missing. .......2007-07-04
The order was placed on June 02nd. Today is July 05th, till now I have not received the shipment of my stuff. Kindly process the refund including the shipping charges immediately.
Bought it for the questions.......2007-06-29
I haven't yet received my scores, so I can't say whether I passed, but I can say that these really helped me focus my studies onto the questions I missed in the practice exams found in these books. I bought these books because I found the current program I was using (CPAExcel)really lacked enough questions to guage how I was doing and allow me to practice my skills repetitively. There were enough questions in these texts to aid in my understanding of the subject matter, plus I looked to some of the outlines to gain a clearer understaidng of some of the concepts. I mostly bought it for the questions and it was great for that.
Book Description
Learn practical tips and techniques for effective and assertive communication. This easy-to-read book is a practical and valuable resource for anyone who wants to improve their relationship with themselves and with others in their life. Assertiveness is an essential skill to enhance both our work and personal lives and is beneficial in overcoming addictions and other compulsive behaviors. What About Me, What Do I Want? includes:
• A discussion of the four styles of communication
• How we learn and keep ourselves non-assertive
• The role of our self-talk and our beliefs in becoming and staying assertive.
• Overcoming our obstacles to being assertive, such as worrying about other's feelings, meeting everyone else's expectations, and the fear of appearing selfish.
• Practical tips on how to be assertive, including saying "no", dealing with criticism, letting go of control and consistently expressing our feelings, wants and opinions
• Several checklists and self-reflection questions to help you to apply this practical information to your own life
Average customer rating:
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Teachers Guide to Stick Up for Yourself: A 10-Part Course in Self-Esteem and Assertiveness for Kids
Gershen Kaufman ,
Gerri Johnson , and
Lev Raphal
Manufacturer: Free Spirit Pub
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Binding: Paperback
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Stick Up for Yourself: Every Kid's Guide to Personal Power & Positive Self-Esteem (Revised & Updated Edition)
ASIN: 0915793318 |
Book Description
Express yourself with confidence in personal and business situations
Many people are not assertive because they fear displeasing others and not being liked. But being assertive does not mean being aggressive. By standing up for yourself, responding well to difficult situations and giving and receiving criticism constructively, you will gain the respect and like of others. Sue Bishop outlines ways to deal with problem people, think positively and build self-confidence. Practical activities help readers measure progress and reach their goals.
Customer Reviews:
Learn how to speak up for yourself at last........2006-10-30
Would you benefit in your business or in your social life if you became a better advocate for yourself? Unless you are already quite capable of asserting yourself, the answer is probably yes. The problem is that assertiveness training has a bad reputation, as author Sue Bishop acknowledges. In this short, easy book, she suggests ways that individuals can change their behavior to become more confident. You can learn at your own pace, using the book's self-tests, exercises and comments. Bishop's handbook does not contain very much that is new, but it is a good tool for people who would like to teach themselves the basics. We recommend this book to those who want to find out how to persuade others and stick up for themselves. If you're a manager mired in meekness, here's your ticket to the limelight.
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- Nickel and Dimed: On (Not) Getting By in America
- Nickel and Dimed: On (Not) Getting By in America
- Nickel and Dimed: On (Not) Getting By in America
- Nothing Like It in the World: The Men Who Built the Transcontinental Railroad, 1863-1869
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Books Index
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