The Encyclopedia of Business Letters, Fax Memos, and E-Mail
Average customer rating: 4.5 out of 5 stars
  • A good companion
  • Awesome Book
  • The Encyclopedia of Business Letters, Fax Memos, and E-Mail
  • Little guidance
  • This Is An Indispensable Business Writing Guide!
The Encyclopedia of Business Letters, Fax Memos, and E-Mail
Robert W. Bly
Manufacturer: Career Press
ProductGroup: Book
Binding: Paperback

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ASIN: 1564143759

Book Description

Here is the most complete and up-to-date resource of model business correspondence for every conceivable occasion. From sample letters, memos and e-mails, this guide allows the user to use samples as is, or adapt for their own purpose. This book contains more than 300 model documents demonstrating the key elements necessary to convey the writer's message. Easy organization allows user to quickly identify the specific letter needed.

Customer Reviews:

5 out of 5 stars A good companion.......2007-03-09

Makes sense to have a book to look at whenever you're at a lost of word. This book serves as my reference in my daily activity - from writing letters/memos to sending e-mail (business or personal). A really great companion.

5 out of 5 stars Awesome Book.......2006-07-31

This is a handy book that can be used for years to come. It covers a broad spectrum of subjects relating to communications.

5 out of 5 stars The Encyclopedia of Business Letters, Fax Memos, and E-Mail.......2001-04-22

Exceptional Book, full credit to the Author, this is the best book I have come across, I will recommend this to everyday Jo bloggs user like myself who were struggling to right decent letters.

2 out of 5 stars Little guidance.......2001-04-13

This was very basic and had few examples to choose from when trying to form a letter. What little guidance received was common knowledge. This is best suited for high school students.

5 out of 5 stars This Is An Indispensable Business Writing Guide!.......1999-09-13

The use of Internet technology has made the effective communication of thoughts and ideas in a variety of formats and styles possible. Good Website design alone, however, does not assure that one's intended business message will get across as well as planned and hoped for. Good writing and presentation skills are also important factors to consider in the overall communication process.

Robert Bly has written The Encyclopedia of Business Letters, Fax Memos, and E-Mail to assist people to create a variety of important business correspondence that can be put to use in the office and online. Bly, the author of The Copywriter's Handbook, offers his readers some quick solutions to meeting many practical business correspondence needs. He provides plenty of samples throughout the book that cover a broad range of business needs, including correspondence with colleagues, vendors, employees and employers, customers, handling complaints and requests, making collections, and producing sales and direct marketing letters.

Readers will be impressed with the ease with which they can learn to create their own business letters. Following the guiding principles, samples, and instruction in this book will result in generating favorable responses in making sales, marketing products and services, issuing warnings for poor worker performance, making the firing of people much easier to accomplish (gulp!), terminating services, apologizing for poor performance, and many other tough real-life circumstances they are likely to face in the business world someday!

Bly offers some very helpful tips on customizing letters to meet specific circumstances such as time-sensitive communications, varying message tone, generating favorable responses with creative wording, and preparing correspondence intended for faxing and e-mailing. Bly cautions his readers by reminding them that once someone sends an electronic communication there may be no way to stop it from reaching its destination. Watch your words and emotions!

Readers will learn how to produce many top-notch communications for any purpose, including office correspondence, faxes, e-mail, newsgroups, and Website design use. This book will assist business people of all levels of experience to get any message across much easier with more confidence! This is an indispensable business writing guide. Look good in print and online! Highly recommended for novice business owners!
Writing Effective Letters, Memos, and E-mail (Barron's Business Success Series)
Average customer rating: Not rated
    Writing Effective Letters, Memos, and E-mail (Barron's Business Success Series)
    Arthur H., Ph.D. Bell
    Manufacturer: Barron's Educational Series
    ProductGroup: Book
    Binding: Paperback

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    2. The Elements of Business Writing: A Guide to Writing Clear, Concise Letters, Memos, Reports, Proposals, and Other Business Documents (Elements of Series) The Elements of Business Writing: A Guide to Writing Clear, Concise Letters, Memos, Reports, Proposals, and Other Business Documents (Elements of Series)
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    Accessories:
    1. How to Write Better Business Letters (Barron's How to Write Better Business Letters) How to Write Better Business Letters (Barron's How to Write Better Business Letters)
    2. 300+ Successful Business Letters for All Occasions (2nd Edition) 300+ Successful Business Letters for All Occasions (2nd Edition)

    ASIN: 0764124536

    Book Description

    Titles in Barron's Business Success series are quick reads for busy people. They advise career-minded men and women on how to succeed at all levels of management, marketing, and other business undertakings, with emphasis on survival in the corporate environment. This book helps make business writing easy, with tips on matching business language to the proper format—memos, reports, proposals, letters, and more. This new edition also gives attention to e-mail, which in recent years has become a dominant medium for business communication. An appendix presents a quick-reference grammar guide, and cartoon-style line art captures the author's light approach.
    Get to the Point! Painless Advice for Writing Memos, Letters and E-mails Your Colleagues and Clients Will Understand
    Average customer rating: 3.5 out of 5 stars
    • Get Writing With Get to the Point
    • Don't bother with it
    • The Best Thing Since Elements of Style
    Get to the Point! Painless Advice for Writing Memos, Letters and E-mails Your Colleagues and Clients Will Understand
    Elizabeth Danziger
    Manufacturer: Three Rivers Press
    ProductGroup: Book
    Binding: Paperback

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    2. Effective Business Writing :(A Guide For Those who Write On the Job) 2nd Edition Revised And Updated Effective Business Writing :(A Guide For Those who Write On the Job) 2nd Edition Revised And Updated
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    4. The McGraw-Hill 36-Hour Course in Business Writing and Communication (36 Hour) The McGraw-Hill 36-Hour Course in Business Writing and Communication (36 Hour)
    5. E Writing: 21st Century Tools for Effective Communication E Writing: 21st Century Tools for Effective Communication

    ASIN: 0609807609
    Release Date: 2001-12-11

    Book Description

    Take Your Writamins!

    Whether you’re an executive whose writing is too stiff, a highly trained professional who can’t string together two coherent sentences, a technical expert who wants to communicate in plain English, or an assistant who needs to brush up on writing basics so you can clean up your boss’s work, you need help. Here, finally, is the fun, informative book you’ve been looking for. Corporate writing coach Elizabeth Danziger presents the entire writing process, from procrastination through proofreading, briefly explaining each key point in a witty, easy-to-read manner. This accessible guide to effective workplace language includes:

    * Tips on clear and concise writing
    * Secrets of editing and revising
    * Simple explanations of the most useful elements of grammar and punctuation
    * Frequently misused words and how to remember their correct meanings

    With practical information and plenty of good humor, Get to the Point! is the only writing book you’ll ever need.

    Customer Reviews:

    5 out of 5 stars Get Writing With Get to the Point.......2007-03-15

    Get to the Point provides a wonderful, practical, and useful guide to writing. I recommend it highly.

    1 out of 5 stars Don't bother with it.......2006-02-12

    Elizabeth Danziger in her book Get to the Point attempts to offer readers a game plan to reduce stress and anxiety in an effort to write more effective memos, letters, and e-mails. Danziger is the fonder of WorkTalk, an organization dedicated to improving the communication of individuals and organizations, & she has written for popular magazines such as: Readers Digest and Family Circle. In this book, Danziger offers solid advice on how to deal with writer's block, & in some chapters, she gives visual checklists to help guide readers in the writing process.

    However, readers will find the book unfocused; for example, in Chapter2 entitled: Planning your Writing, she has too many headings & subheading; one heading is: Analyze your reader before you start, which is about a half a page, then on the next page, she talks about how to connect with your reader using a 3 level formula. Yet, no where in the 3 level formula does she go into any detail, then jumps to a topic called "hot buttons" in which she offers little examples of how to determine the "hot buttons" of the writer's audience.

    In addition to the lack of focus, you will find that the book is poorly organized. Some chapters have visual examples, and others do not. Chapter 6, Choose words Wisely, Chapter 7, Help for the Grammar Phobic, & Chapter 8 Mark my Punctuation should have all been combined as they deal with many of the same topics.

    All in all, Danziger's book is a good example of a person that might be able to write magazine articles but does not have the ability to write a book. It's ironic that on the back of the book cover it says, "Get to the point! Is the only writing book you'll ever need" and I am saying this is the only book you should run from don't waste your money on this.

    5 out of 5 stars The Best Thing Since Elements of Style.......2002-10-28

    This book is great! Funny, easy to read, and phenomenally useful. Everyone should own one.
    Strategic Business Letters and E-mail
    Average customer rating: 5 out of 5 stars
    • A Perfect Reference Book
    • Outline just why some messages succeed while others fail
    Strategic Business Letters and E-mail
    Sheryl Lindsell-Roberts
    Manufacturer: Houghton Mifflin
    ProductGroup: Book
    Binding: Paperback

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    5. The Complete Handbook of Model Business Letters The Complete Handbook of Model Business Letters

    Product Features:
    • Strategic Business Letters and E-mails
    • Paperback
    • 6 x 9 x 1-1/8

    ASIN: 0618448330

    Product Description

    Strategic Business Letters and E-mailPractical strategies for effective communication. Contains a simple, six-step process for creating messages that get and hold the recipient s attention. Chapters include Sales and Marketing with Pizzazz, Successful Job Search and Employment Issues, Customer Relations and Personal Business. Hundreds of handy tips and model letters that can be used verbatim or with minor alterations. Paperback. 384 pages. 6 x 9 x 1-1/8.

    Customer Reviews:

    5 out of 5 stars A Perfect Reference Book.......2007-08-10

    I had always procrastinated writing business letters(letters, faxes, e-mail messages) especially the important ones, thinking I could never write well enough to explain my ideas.
    Now I have a concrete 6-step process + several examples which lead me to write what i want in the best way.
    " in a well-written & well-formatted document:
    the subject line tells the story & mentions the keyword
    there's plenty of white space that provides a resting place for your eyes
    Paragraphs are short & reliable
    Sentences are short, simple & easy to read
    Key info pops out without your having to read the entire message
    Headlines direct your eye to key pieces of information
    Critical information is numbered for easy reading "

    5 out of 5 stars Outline just why some messages succeed while others fail.......2005-03-05

    Tired of developing perfect business letter and email models, only to lose them in the morass of inbox materials? Frustrated about imparting the right tone and point in a business letter? Use Sheryl Lindsell-Roberts' Strategic Business Letters And E-Mail's series of sequencing steps to write a draft, design for visual impact, and create a winning letter model which can be used as a proven template of success. Letters are grouped by subject such as Customer Relations or Media Relations, and outline just why some messages succeed while others fail.
    The Executive Guide to E-mail Correspondence: Including Model Letters for Every Situation
    Average customer rating: Not rated
      The Executive Guide to E-mail Correspondence: Including Model Letters for Every Situation
      Dawn-Michelle Baude
      Manufacturer: Career Press
      ProductGroup: Book
      Binding: Paperback

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      ASIN: 1564149102

      Book Description

      Sit down at the keyboard and cinch that deal! Press the send button and get the account!

      Writing skills are more important than ever in determining business success. They can make the difference between climbing the corporate ladder and getting stuck on a low rung. An e-mail that's clear, concise, and targeted will get more than just a response—it will get results...including your boss's attention!

      No matter what the business or sector, top communication skills are in major demand. Why? Because businesses are bogged down with e-mails that are too long, wordy, and unclear. Instead of wasting time rewriting, clarifying, and still miscommunicating, write it once, write it right, and get the job done the first time.

      The Executive Guide to E-mail Correspondence will show you how to rapidly transform basic writing skills into global communications expertise. Geared to the computer-toting professional with little patience for instructions and explanations, The Executive Guide to E-mail Correspondence fills the gap between academic training and real-world writing by providing you with a range of E-mail templates that you can instantly adapt to your business needs. Written in a fresh and lively, here's-how style, The Executive Guide to E-mail Correspondence:

      - Demonstrates the hallmarks of effective business E-mails. - Features ready-to-use organizational plans. - Presents quick and easy editing techniques. - Furnishes before-and-after editing models. - Focuses on the do's and-don'ts of proficient E-mails. - Supplies practical writing tips and tricks.

      The Executive Guide to E-mail Correspondence is a must-have book for anyone who wants to fast-forward his or her career in any business or industry.
      100 Most Difficult Business Letters You'll Ever Have to Write, Fax, or E-Mail, T
      Average customer rating: 4 out of 5 stars
      • The Bible of Business Letters
      • Worst Letter Writing Book Ever!
      • The book of all books
      • Should be call "100 Most Unusual Letters"
      • Congratulation letter
      100 Most Difficult Business Letters You'll Ever Have to Write, Fax, or E-Mail, T
      Bernard Heller
      Manufacturer: Collins
      ProductGroup: Book
      Binding: Paperback

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      ASIN: 0887306837

      Book Description

      The 100 Most Difficult Business Letters You'll Ever Have to Write, Fax, or E-Mail could well be the most useful book you'll ever own. It is not a book that gives forms for business letters or even suggests wording for particular situations -- there are numerous books that perform those services. Rather, this is a book on a subject that has never been addressed before: how to use your correspondence to solve problems -- that is, to cope with and resolve the problems and crises that arise so distressingly often in business.

      When there is a tension-driven need to compose a letter about a problem that puts your reputation, your money, or your entire future on the line, Bernard Heller tells you the best strategy to employ, and the actual words and phraseology you need to overcome the problem, to come out ahead.

      The 100 Most Difficult Business Letters You'll Ever Have to Write, Fax, or E-Mail is the only guide to business correspondence you will ever need.

      After reading The 100 Most Difficult Business Letters, You'll Ever Have to Write, Fax, or E-Mail, you will be able to:

      • Protect your ideas from being stolen and make sure
         you get proper credit for your work
      • Get your ideas past the hierarchical minefields
      • Revive a good idea after a committee has nitpicked
        it to death
      • Kill a proposal you don't like without causing ill will
      • Counter a damaging rumor that is threatening your job
      • Renew your chances to gain a new client after you've
        been counted out
      • Survive a corporate downsizing
      • Offset a crucial error that could end your career
      • Get valued clients to pay bills on time without
         alienating them
      • Soften the impact of bad news and make it seem good
      • Break through bureaucratic stalling and get right to the top
      • Keep a valued customer from deep-cutting your bill
      • Appease your client's unreasonable request without
        agreeing to it
      • Keep your customers' loyalty after a change of
         management
      • Uplift morale after a failure or setback
      • Get an extension on a deadline without seeming late
      • Make an ally out of a rival

      Customer Reviews:

      5 out of 5 stars The Bible of Business Letters.......2004-01-22

      I refer to this book all the time. The author has obviously had much experience working in the corporate world. The situations are quite common and the letter-writing style is terrific. In each case, the issue is handled in a well-organized and non-threatening manner. I have used many of the letters almost verbatim, and I have always gotten the response that I want.

      1 out of 5 stars Worst Letter Writing Book Ever!.......2003-01-24

      One would have to be smoking crack to think any of these letters would be appropriate or helpful in the situations described - not to mention the ludicrous reasoning behind the letters in the first place. I have to say a few of them had be on the floor in fits of laughter. I began to wonder if this is really a humor book.

      5 out of 5 stars The book of all books.......2000-08-30

      This book is so easy to use, it works..... it's my bible. Thank you for writing such a helpful book.

      2 out of 5 stars Should be call "100 Most Unusual Letters".......2000-06-22

      I thought the book dealt with letters that were so "out of the ordinary" that it would be a rare occasion that you would actually need to send one of these.

      5 out of 5 stars Congratulation letter.......2000-03-04

      His esteemed prime minister

      First, I would like to congratulate you for your promotion in the Royal court.

      We wish you a very bright future.

      sincerley,
      E-Mail Etiquette: Do's, Don'ts and Disaster Tales from People Magazine's Internet Manners Expert
      Average customer rating: Not rated
        E-Mail Etiquette: Do's, Don'ts and Disaster Tales from People Magazine's Internet Manners Expert
        Samantha Miller
        Manufacturer: Grand Central Publishing
        ProductGroup: Book
        Binding: Paperback

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        ASIN: 044667804X

        Amazon.com

        The etiquette rulebook was born 4,200 years ago, when Ptah Hotep prescribed proper behavior to ancient Egyptians. Netiquette, however, is a relatively new field. In E-Mail Etiquette, Samantha Miller sheds light on the dos and don'ts of attachments, mass mailings, personal and business e-correspondence, e-mail hoaxes, viruses, spam, and e-mail privacy. "E-mail should be the most polite form of communication ever invented," says Miller, the Internet manners expert for People magazine. Then why is so much of it so irksome? Miller's contributors complain about useless subject heads, unattached attachments, and those chain letters usually sent by one's mother. Miller herself weighs in on SHOUTING, signature lines, and emoticons. On-the-job e-mailers are advised never to write anything in e-mail "you wouldn't want to see tacked to the office refrigerator." Joke senders are counseled to "think of e-mail as a cocktail party.... You don't plant yourself in front of a group of partiers and tell jokes until they flee." Who wouldn't benefit from discussions about why spelling matters and when it's appropriate to e-mail a thank-you note? --Jane Steinberg

        Book Description

        The etiquette rulebook was born 4,200 years ago, when Ptah Hotep prescribed proper behavior to ancient Egyptians. Netiquette, however, is a relatively new field. In E-Mail Etiquette, Samantha Miller sheds light on the dos and don'ts of attachments, mass mailings, personal and business e-correspondence, e-mail hoaxes, viruses, spam, and e-mail privacy. "E-mail should be the most polite form of communication ever invented," says Miller, the Internet manners expert for People magazine. Then why is so much of it so irksome? Miller's contributors complain about useless subject heads, unattached attachments, and those chain letters usually sent by one's mother. Miller herself weighs in on SHOUTING, signature lines, and emoticons. On-the-job e-mailers are advised never to write anything in e-mail "you wouldn't want to see tacked to the office refrigerator." Joke senders are counseled to "think of e-mail as a cocktail party.... You don't plant yourself in front of a group of partiers and tell jokes until they flee." Who wouldn't benefit from discussions about why spelling matters and when it's appropriate to e-mail a thank-you note? --Jane Steinberg
        Business Writing Makeovers: Shortcut Solutions to Improve Your Letters, E-Mails, and Faxes
        Average customer rating: 5 out of 5 stars
        • Helpful and readable
        • Writing Right
        • Everybody's business
        Business Writing Makeovers: Shortcut Solutions to Improve Your Letters, E-Mails, and Faxes
        Hawley Roddick
        Manufacturer: Adams Media Corporation
        ProductGroup: Book
        Binding: Paperback

        CommunicationsCommunications | Skills | Business & Investing | Subjects | Books
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        ASIN: 1580627684

        Customer Reviews:

        5 out of 5 stars Helpful and readable.......2002-12-18

        Business Writing Makeovers should be useful to business people, teachers of writing, and anyone who wants to write better. It is also fun to read: I enjoyed the letters in which a company official complains to a supplier that the huge ice sculpture ordered for a sales conference had been set up so it melted onto an electrical unit, causing a short circuit that ruined the conference's most important presentation. Roddick's sample letters and emails show ways to make your writing more precise, concise, correct, and graceful. They will help you choose the right tone to adopt in a letter, the right details to include, and the right structure to convey information and ideas. I found good suggestions here for writing with greater tact, better grammar, and stronger impact. Roddick's own writing is elegant and clear--an excellent example for her readers.

        5 out of 5 stars Writing Right.......2002-10-31

        Business Writing Makeovers by Hawley Roddick is a tremendously useful book. It is full of excellent information and advice that would benefit both business and non-business writers. Roddick's use of before and after letters, memos, reports, etc. is a practical and effective way to make important points. The concise checklists that follow are valuable aids. And joy of joys, the examples of writing deal with varied subjects and issues that are interesting, informative, and entertaining to read about! I highly recommend Business Writing Makeovers to anyone who wants to be the best communicator he or she can be.

        5 out of 5 stars Everybody's business.......2002-10-19

        The book covers so many occasions for communication, in and out of what is strictly business, that it is a useful guide to writing in general. It warns of pitfalls and recommends ways around them, but what I found most engaging were the transformations from Original to Makeover, the details and stories coming into focus: the "demotion" story, for instance, or the "retirement" details. Besides its practical purposes, the book discovers the inner workings of many business activities, and it is indeed enlivened by the novelist's invention.
        Model Business Letters, E-Mails, & Other Business Documents
        Average customer rating: Not rated
          Model Business Letters, E-Mails, & Other Business Documents
          Shirley Taylor
          Manufacturer: Financal Times Management
          ProductGroup: Book
          Binding: Paperback

          CommunicationsCommunications | Skills | Business & Investing | Subjects | Books
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          ASIN: 0273675249
          Release Date: 2004-01-10

          Book Description

          The global best-selling companion to the fundamentals of business correspondence. Over 350,000 copies sold!

          In business, communication counts. Clear and well-structured letters, documents and e-mails can deliver better results, with speed and accuracy. The words that you use, and the way that you present them, also send important signals about you and your business to your customers, colleagues and business partners. So make sure you¿re sending the right ones.

          Model Business Letters

          is a practical and comprehensive guide to help you get more value from your business communication.

          In this book you will find over 500 sample documents for a wide range of business situations, easy to use examples and practical advice on content, language and style. Model Business letters will help you to put the key rules of good business writing into action, and a framework for creating clear and effective business communication, including:

          If you want your business to be a model of successful communication, Model Business Letters will be a valuable companion.


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          E-Mail and Business Letter Writing
          Average customer rating: Not rated
            E-Mail and Business Letter Writing
            Lynn Brittney
            Manufacturer: Foulsham
            ProductGroup: Book
            Binding: Paperback

            CommunicationsCommunications | Skills | Business & Investing | Subjects | Books
            Business WritingBusiness Writing | Skills | Business & Investing | Subjects | Books
            GeneralGeneral | Business & Investing | Subjects | Books
            WritingWriting | Reference | Business & Investing | Subjects | Books
            GeneralGeneral | Literature & Fiction | Subjects | Books | Classics | Comic | Contemporary | Literary
            Writing SkillsWriting Skills | Writing | Reference | Subjects | Books
            ASIN: 0572025793

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