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Mastering the Rockefeller Habits: What You Must Do to Increase the Value of Your Growing Firm
Verne Harnish Manufacturer: Select Books (NY) ProductGroup: Book Binding: Hardcover Similar Items:
ASIN: 1590790154 |
Book Description
Business guru Verne Harnish's firm Gazelles has brought hundreds of businesses to fast-growth profitability. Now he shares entrepreneurial secrets in this must-read business primer. Harnish has discovered John D. Rockefeller's underlying strategy. Further study uncovered three winning habits:*Priorities: A few rules remain consistent with a firm's core values and long-term goal. Others change regularly -- what Harnish calls the Top 5 and Top 1 of 5.
*Data: Key metrics should be measured over time (Smart Numbers); short-term metrics provide a tighter focus on an aspect of the business (Critical Numbers).
*Rhythm: A well-organized set of meetings keep everyone aligned and accountable.
In addition to case studies, a bonus chapter co-authored by Rich Russakoff reveals winning tactics to get banks in competition to finance your business venture. MASTERING THE ROCKEFELLER HABITS provides necessary tools for making strategically smart decisions and for keeping everyone aligned and accountable to those decisions.
Customer Reviews:
Attend the workshop! .......2007-10-10
Simple, easy methods to grow your business.......2007-09-24
John.......2007-07-30
The habits that will make your business a predictable enterprise for growth.......2007-07-08
Amazing Book!.......2007-02-27
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What Clients Love: A Field Guide to Growing Your Business
Harry Beckwith Manufacturer: Business Plus ProductGroup: Book Binding: Hardcover Similar Items:
ASIN: 0446527556 |
Amazon.com
In What Clients Love, marketing maven Harry Beckwith offers valuable lessons about capturing and keeping clients. (As Beckwith puts it, "Competence gets firms into the game that relationships win.") Using snappy examples from Absolut Vodka, Kinko's, Starbucks, and Ian Schrager's boutique hotels, he organizes his advice by describing four significant social trends that shape client needs and loyalty. Beckwith's strategies for coping with information overload focus on getting to the point--using a shorter sell and fewer superlatives. He makes a clever and convincing case for giving both testimonials and blurbs the death penalty. He details the decline of client trust with a plan to eliminate cold calls, dress for success, and a spot-on critique of PowerPoint ("Lincoln had no slides at Gettysburg.") Other chapters explore the limits of the Internet and offer nongimmicky ideas about creating a brand, including 20 questions for choosing a name for your business.Beckwith's advice is fresh, funny, and strategic. He is a master of anecdote and metaphor whose examples range from television's Sex and the City to nihilistic philosopher Nietzsche. Yet the book's clarity is sometimes undermined by its too clever formatting. It's best to enjoy its wisdom one chapter at a time, over coffee. Consider it the caffeine in your cup. --Barbara Mackoff
Book Description
In What Clients Love, marketing maven Harry Beckwith offers valuable lessons about capturing and keeping clients. (As Beckwith puts it, "Competence gets firms into the game that relationships win.") Using snappy examples from Absolut Vodka, Kinko's, Starbucks, and Ian Schrager's boutique hotels, he organizes his advice by describing four significant social trends that shape client needs and loyalty. Beckwith's strategies for coping with information overload focus on getting to the point--using a shorter sell and fewer superlatives. He makes a clever and convincing case for giving both testimonials and blurbs the death penalty. He details the decline of client trust with a plan to eliminate cold calls, dress for success, and a spot-on critique of PowerPoint ("Lincoln had no slides at Gettysburg.") Other chapters explore the limits of the Internet and offer nongimmicky ideas about creating a brand, including 20 questions for choosing a name for your business. Beckwith's advice is fresh, funny, and strategic. He is a master of anecdote and metaphor whose examples range from television's Sex and the City to nihilistic philosopher Nietzsche. Yet the book's clarity is sometimes undermined by its too clever formatting. It's best to enjoy its wisdom one chapter at a time, over coffee. Consider it the caffeine in your cup. --Barbara MackoffDownload Description
In WHAT CLIENTS LOVE, Harry Beckwith once again discusses effective business tactics with the practical, down-to-earth style that has made him a bestselling author and trusted marketing expert.Beckwith explains the sheer simplicity of a marketing plan-how to find your company's position, how to define a brand, and how to manage that brand so it has its full and overwhelming impact. With sections such as "Thinking and Planning," "Communicating," and "Serving the Client," Beckwith shows how effective marketers need to be brief, succinct and "cut to the close." WHAT CLIENTS LOVE also reveals the very nature of a service-and why the phrase "pushing the product" itself begins to suggest why this more aggressive approach fails, since you cannot ""push" a relationship, as people know from their failed attempts to do so in non-business relationships.Customer Reviews:
Insightful.......2007-06-04
A real joy on multiple levels.......2007-04-26
Extremely helpful.......2007-01-18
Well Worth the Money.......2006-12-04
Every sales person should read this book.......2006-08-15
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Managing by the Numbers: A Commonsense Guide to Understanding and Using Your Company's Financials : An Essential Resource for Growing Businesses
Chuck Kremer , Ron Rizzuto , and John Case Manufacturer: Perseus Books Group ProductGroup: Book Binding: Paperback Similar Items:
ASIN: 0738202568 |
Amazon.com
Chuck Kremer, Ron Rizzuto, and John F. Case believe "50 percent of small-company owners and managers don't get complete, timely information about their business's financial performance" and "90 percent don't really understand or use the information they do get." Kremer, a business-literacy consultant, Rizzuto, a university finance professor, and Case, a business journalist, further contend that such data and their proper application are critical to the successful operation of any small business. That's why they've assembled Managing by the Numbers as a self-help guide to the ins and outs of corporate finance. In the first section, they show how to decipher three major reports that everyone should review monthly (balance sheet, income statement, cash flow). In the second, they discuss how resultant figures tie in to "three bottom lines of business" (net profit, operating cash flow, return on assets) that can be examined collectively. And in the third, they explain ways that stimuli for each can be optimized to achieve overall business goals. The combination allows you to "translate your financial understanding into better financial performance," the authors conclude. While much of the material may seem intimidating, it is presented clearly and could indeed provide an edge in today's hypercompetitive business environment. --Howard RothmanBook Description
Developed in partnership with Inc., a handy and practical guide to interpreting your company's financial statements to drive business growth and profitabilityEveryone interested in building a stronger business needs to understand and use the information captured in financial statements. In Managing by the Numbers, business education and accounting experts Chuck Kremer and Ron Rizzuto team up with open-book management authority John Case to demystify the numbers. They present a practical, common-sense approach to reading financial statements and to managing the three bottom lines of business financial performance: net profit, operating cash flow, and return on assets. The book features numerous exercises and examples (with associated templates available on the Web), a powerful new management tool known as "The Financial Scoreboard," and an extensive glossary. Managing by the Numbers is an essential resource for entrepreneurs, business owners, managers, and anyone eager to improve their mastery of the financial side of running a business.
Customer Reviews:
I got this book free. I would've paid..........2006-12-21
A straightforward explanation of how the accounting jigsaw fits together.......2006-07-14
Easy to understand!.......2004-09-09
Tom Ehrenfeld's recommendation........2003-09-18
At the end of this chapter, I refer to several terrific books that delve into much greater detail of these aspects, and I highly recommend that you read them. At the bare minimum, you need to understand the basics.
Folks who speak the language of finance use three financial statements; the income statement, the balance sheet, and cash flow.
Each set of numbers tracks a different function. Each one is important for your business. (Note: I highly recommend the terrific book Managing by the Numbers by Chuck Kremer et. al.-see "Resources" at the end of the chapter.)
The balance sheet provides what experts call a "snapshot" of your business's financial condition at one particular point in time. Think of this statement as what your business owns and what it owes. This statement lists your assets (what the business owns or is due), your liabilities (what the business owes), and difference between assets and liabilities, which is called owner's equity. This sheet is constructed so that your assets minus your liabilities necessarily equal the owner's equity; thus, when it is produced correctly, the sums are balanced.
The income statement tracks your company's profitability over a given period of time. It says whether, in a specific period, you made money or didn't. But, and this is a huge but, it's an abstraction. It shows the promises that people have made to pay you money, and the agreements you have made to pay others. "It shows whether you're making money on the goods and services you provide, once you have taken all your costs and expenses into account. But it isn't real," write Kremer et al. It doesn't show how much cash you've put in you bank account or how much cash you spent." Income statements are subject to manipulation. Because income statements are subject to intangible factors such as depreciation (which tracks how an asset loses value over time), you can show a profit-or loss-that is not directly tied to your activities in that span of time. Moreover, income statements count promises that others have made to you as actual income, while the daily reality may be quite different. So these statements indicate profitability-which is good-but they don't necessarily reflect your daily, actual situation.
For that you have cash flow. Cash flow is, very simply, the difference between your cash receipts and your cash expenditures. It's what you have left after you spend the money that you take in. Consider this measure to be your business checkbook; what cash is actually coming into your business and what is actually being spent? There is no fudging cash. It's what you have on hand-the balance in your account.
EXCERPTED FROM Chapter 3 (The Numbers That Count: Resources), Page 93*
Managing the Numbers by Chuck Kremer and Ron Rizzuto with John Case (Perseus Publishing, Cambridge, Massachusetts, 2000)
This gem limns the theory and practice of financial management for small companies. Set aside the fact that some of the basics may apply to larger or slightly more mature companies than yours. Read this to understand how to use the financial life of your company as the basis for critical operational decisions. Kremer et al. show how you need to understand three financial statements (the balance sheet, the income statement, and cash flow) to truly evaluate your company's performance. Moreover, you really start to control this function when you learn how the three statements fit together.
*Tom Ehrenfeld, the startup garden (New York: McGraw-Hill, 2002).
Simple yet sound.......2002-09-11
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Franchising 101: The Complete Guide to Evaluating, Buying and Growing Your Franchise Business
The Association of Small Business Development Centers Manufacturer: Kaplan Business ProductGroup: Book Binding: Paperback Similar Items:
ASIN: 1574100971 Release Date: 1998-04-01 |
Book Description
This new definitive guide provides clear, concise explanations for finding, buying, operating, and growing a successful franchised business from top experts from the ASBDC and the American Association of Franchisees and Dealers (AAFD).Checklists, forms, worksheets, and easy to follow strategies along with a sample franchise business plan and contract allow readers to discover how to: evaluate a franchise opportunity, develop forecasts and budgets, estimate start up costs, and get financing.
Customer Reviews:
A Must Read If You Are Seriously Considering Franchising.......2005-06-02
Simply the BEST.......2004-02-15
Opened my eyes.......2001-12-14
The Franchising Bible.......2001-08-26
Practical Pragmatic Preparation.......2001-07-16
Cooked up by CPA's, Attorneys and Insurance Brokers, with a dash of disgruntled franchisees and a pinch of fatherly advice from a Franchiser, this utilitarian dish is nothing if not healthy.
With a steady diet of this recipe, potential franchisees will leave the table full and satisfied and yearning for a VERY rich desert to make up for all the pragmatic, reasonable and intelligent ingredients used to prepare this three course meal.
Section 1: "Choosing Your Franchise" opens with a franchising history explaining how Singer Sewing Centers were the first franchiser in 1858. There are tales of early automobile dealerships, oil company and service station franchises, and motel chain successes that led to the explosion of the franchise phenomenon in the 1950's and 60's.
The most interesting portions describe the rise of Ray Croc's ëFranchise of the Centuryí, McDonald's. There's a promise of a "Good News Future" discussing the establishment in 1992 of the American Association of Franchisees and Dealers or AAFD, (the equivalent of a Franchisees union).
There are multiple warnings that you must be very clear of the large difference between an entrepreneur and a franchisee. It is simply stated that if you spend more time thinking about how things "could or should be" then it is likely you are an entrepreneur and franchising is definitely not for you.
Predefined trade dress, business practices, required equipment, signage, etc., are each carefully chosen and non-negotiable by the franchisee. Once again, the AAFD proudly defines newly negotiable items of contracts and leases while clearly stating that the Franchiser maintains the upper hand in all cases.
From the initial colorful history right into the bland body of "how-to" information through helping the potential franchisee to determine the selection, research, pricing, purchasing a franchise and choosing location and leasing details.
Finally there is a tale by a none too happy franchisee who thought long and hard but ignored danger signs in acquiring a business she had decided on before her research told her that this was a sour deal.
Section 2: "Acquiring your Franchise" is the main course and while definitely healthy and well prepared, it is something you read because it is good for you, not because you like it. This course is made up of a discussion of another acronym, the UFOC or Uniform Franchise Offering Circular. This is a federally mandated document outlining 23 tightly defined items which are illuminated to simplify them for the reader.
If you are purchasing a franchise, then this will always be the first and most important step in determining core issues about a particular Franchisor. Two attorneys walk you through the preparation of the franchise agreement, lease negotiation, incorporation, then come the CPA's with cash flow, banking, loans and business plans. It's all critical to those considering the purchase and highly informative as a checklist of important issues.
Section 3: "Managing your Franchise" is a discusses the managing, motivating, hiring and firing of employees. The bulk of this chapter is made up of more essential pragmatic requirements of market research, taxes, insurance, accounting, marketing and business management practices. This section chafes a bit with the fatherly advice of a franchiser who basically suggests that franchisees should respect their elders and be good kids and they will be rewarded with favoritism. Business should not be run on favoritism, but realistically, it's good advice as people skills often determine business success.
Altogether, what it all comes down to is that operating a franchise is serious business, that it takes money to make money, and that it will clearly be very hard work.
There are the benefits such as managing your own time, doing what you enjoy, scheduling your own vacations, and making major decisions without a boss hovering over you. It will leave those with a taste for perks and bonuses wanting. This is definitely your minimum must-have businesslike presentation without discussing even a few of the benefits of self-employment.
This step-by-step guide will no doubt be good for you if you've already firmly decided that franchising is the career path you wish to follow. Nothing is left out and there will be plenty of good information to answer your financial questions and set a course for smooth franchisee sailing.
After you make your decisions you'll definitely want to go elsewhere for convincing reasons to become a franchisee because Franchising 101 offers up only pragmatic, practical fare. This is the hard work without discussing any of the rewards to tantalize you and only a sad tale of one unhappy franchisee answer your questions regarding possible self-fulfilling careers.
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Smart Staffing: How to Hire, Reward and Keep Top Employees for Your Growing Company
Wayne Outlaw Manufacturer: Kaplan Business ProductGroup: Book Binding: Paperback Similar Items:
ASIN: 1574100955 Release Date: 1998-07-01 |
Customer Reviews:
Staffing and succeeding.......1999-03-25
highly practical how-to book on staffing.......1999-03-09
Smart Staffing is a very readable, yet extremely practical, in-depth, "how to" book. It gives practical strategies that can be implemented. It can be read and appreciated at all levels. For the line manager, it is not only good reading, but it is an excellent desktop reference for advice about handling situations or for reviewing prior to taking action. For HR professionals, its examples and insights will challenge them to improve their processes and practices.
The book begins with the importance of human capital and how to match the employee to the position. It uses the logical process of following an employee through hiring, orientation, training, rewarding, and retention. It outlines into numerous valuable strategies, resources, case studies, and examples.
The book's content is organized into five steps: 1) Think before you hire 2) Locate qualified applicants 3) Interview and select your new employee 4) Keep and reward top employees 5) Learn from your losses.
Its forty pages of appendices provide valuable tools, such as an Exit Interview Worksheet, Final Exit Interview Format, and Applicant Reference Sheets.
Strategies, such as the Executive Interview, provide ways not only for the executive to keep in touch with employees, but also ways to spot problems and reduce turnover as well. For example, Outlaw does not just suggest this strategy, he gives a logical, easy-to-follow format that an individual reader or a corporation can put to use right away.
Smart Staffing is written by a professional who understands how to recruit and keep top employees. His experience with Xerox and his own firm, which began as an executive search firm in 1984, comes through clearly in this well-written, practical, easy-to-implement, "how to" guide. His writing style has converted this important topic into a lively text, designed to be read, enjoyed, absorbed, and referred to frequently. With a retail price of $19.95, this book is a real bargain!
Workforce Stability Alert newsletter, October 1998
Very informative book on hiring in the new age.......1998-10-02
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The New Successful Large Account Management: Maintaining and Growing Your Most Important Assets -- Your Customers
Robert B. Miller , Stephen E. Heiman , Tad Tuleja , and Patrick Thomas Manufacturer: Business Plus ProductGroup: Book Binding: Paperback Similar Items:
ASIN: 0446694665 |
Book Description
Maintaining and Growing Your Most Important AssetsYour Customers Whether your company has $50,000 or $5 million in sales, chances are that at least half of your revenue comes from a few crucial accounts. What does it take to keep them going strong? A hard-hitting, no-nonsense book of techniques to improve your most important business relationships. Updated withexamples of recent success stories, this new edition explores how online click speeds have resulted in highly sophisticated customers who expect all services to be done in real time. Discover: The long view: Studying and really understanding your companyand your customers businesscan mean years of selling success Lamp Strategies: Activate a Large Account Management Process strategy to turn your best customers into permanent, external assets Trends and Market Forces: Constantly identify and reappraise the conditions that can make your services more crucial than everCustomer Reviews:
LAMP - An Usefull guide to Account Planning.......2002-02-15
This is a must have!! EXCELLENT BOOK!.......2001-08-16
Building Strategic Relationships.......2000-01-29
Proven to be effective in real businesses.......1998-05-15
An eye-opener!!! It's an action-oriented book........1998-05-06
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Thinking Like An Entrepreneur: How To Make Intelligent Business Decisions That Will Lead To Success In Building And Growing Your Own Company
Peter I. Hupalo Manufacturer: HCM Publishing ProductGroup: Book Binding: Hardcover Similar Items:
ASIN: 0967162408 |
Book Description
Thinking Like An Entrepreneur is a yes-you-too-can-achieve-your-dream-power-of-positive-thinking self-help motivational book coupled with some very serious business analysis. While some people dream of coming up with a hot idea and taking the next great Internet company public, this book focuses on building a real business with real profits. Such businesses can make the founder worth millions of dollars in only a few short years without the company ever becoming public. This book is written for entrepreneurs who want to make their company profitable ASAP.But to build such a business demands an understanding of simple financial and business decision making. Thinking Like An Entrepreneur teaches you to understand the fundamentals that underlie intelligent decision making for your small company.
The book covers many important topics (cash flow, profit margins, and the time value of money, etc.) and will help get a new entrepreneur started. Whether or not you wish to grow your company to a substantial size, this book will help you succeed in business by teaching you to think more like successful entrepreneurs--to make fundamentally sound decisions. Some of the book's highlights:
If you choose not to grow your business, but just to do "your own thing," Chapter 23 covers becoming a consultant in some depth. This is a viable avenue for computer programmers, graphic artists, videographers, and, of course, web page designers today. The chapter is a short primer for deciding if you want to become a consultant and is an introduction to some of the basic issues consultants face. The new area of online consulting is briefly discussed.
If you choose not to start from scratch, but rather, buy an existing business, Chapter 26 goes into detail into buying a business. You will learn how to value a smaller company, including valuing intellectual capital. A rather lengthy chapter you might choose to skip unless you really are going to seek a business to buy.
Chapter 17 shows you why it is important to incorporate your company and discusses the option of creating an S-corporation. Issues of taxation and liability are discussed. The chapter helps you understand how to minimize your overall tax bite and get the best liability protection possible.
Chapter 9 discusses the role of personality type in building a company. It is important that you start a business that is suited to who you are as a person. A great market opportunity is not a great personal opportunity if you won't enjoy the business. This chapter is written to help you find a business suited to you.
Chapter 4 and 5 go into detail explaining how thriving businesses bootstrap themselves to financial success. You are introduced to the concept of compounding intervals and rates of return (which are further developed on Chapter 16 which is dedicated to the nature of compounding money within a business). Proprietary products are discussed. This tread of thought is continued in Chapter 12 which deals with cash flow and how cash flow issues can affect your company's growth rate. A hypothetical game company making "Lifers" is considered. These chapters alone probably make the book worth reading.
Chapter 7 discusses the author's personal views on how the Internet is changing business today and what the Internet means for Microsoft and other established companies. An easy-to-read chapter, but with no hands-on advice on how to create your site.
Chapter 13 is a comparison of the fields of computer programming and computer-based training (CBT). The goal is to get the reader to see where value is created within the type of business he or she will start.
Chapter 15 discusses the role of luck in business and explains why Bill Gates is the richest man alive today. You will learn how to play the "game" of business appropriately allowing for the role of luck.
The book is written in an irreverent fashion, and might be subtitled, "Entrepreneurship Lessons From The Movies" as the author refers to several films to make his points. Although light-hearted in fashion, the book gets a bit mathematical in a few chapters. But those chapters are well worth the read to anyone serious about building a company.
Customer Reviews:
Some useful info and an easy read.......2005-08-25
Very good for a newbie entrepreneur.......2005-07-16
Smart Choices for Entrepreneurs -- Great Stallbusting Ideas!.......2004-09-25
A must read for existing and future biz owners.......2002-10-15
Entrepreneur Highly Informative.......2002-08-12
Product Description
Tired of hearing yourself say things like: "Why don't I have enough money? Why is it so hard to get new customers? Why do I feel so stuck?" Change the QUESTIONS, change your LIFE! In this amazing little book, you'll learn how to transform your life and career using a simple questioning technique called AFFORMATIONS - empowering questions (not "affirmations") that change what you focus on - and what you focus on, grows! Working with top Independent National Sales Directors and Senior Directors across the country, the authors identify The 12 Essential Components of Success in your independent business. Noah and Denise walk you through every step of creating a successful independent business, including Smarter Goal Setting - Better Selling - Recruiting - Organization and Delegation - Self-Care and Body Image - Leadership - Self-Confidence - Balancing Faith, Family and Career. You'll discover new questions that will empower you to have more control over your business, more freedom to do what you love, and more abundance in every area of life. What are you waiting for?
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The Complete Idiot's Guide to Growing Your Business with Google
Dave Taylor Manufacturer: Alpha ProductGroup: Book Binding: Paperback Similar Items:
ASIN: 1592573967 Release Date: 2005-08-02 |
Book Description
The search engine for success. Using the Internet to increase the visibility of a small business today is no easy task. It can take a lot of time, energy, and moneyespecially if you're not a computer expert. Here, readers can get a valuable overview of how search engines, web sites, ad services, and web logs can all work together to build a business, as well as practical hands-on tips, tricks, and planning tools to help readers create and execute a plan that utilizes the Internet to its fullest.
Google, is widely recognized as the world's largest search enginean easy-to- use free service that usually returns relevant results in a fraction of a second
Author holds an MBA and has started and run several small businesses in addition to being a well-known technology book author
Perfect for the entrepreneur and small business market
Customer Reviews:
One of the best investments I've ever made!.......2007-08-15
Wow! Is this complete.......2007-03-21
Not Bad Overall.......2007-03-13
Great book, well worth the read.......2006-10-28
A Very Comprehensive Guidebook.......2006-09-06
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You Need to Be a Little Crazy: The Truth about Starting and Growing Your Business
Barry Moltz Manufacturer: Kaplan Business ProductGroup: Book Binding: Paperback Similar Items:
ASIN: 079318018X Release Date: 2003-10-01 |
Book Description
Advice about starting a business never sounded like this! Beginning with ""must be crazy,"" serial entrepreneur and angel investor Barry Moltz offers the true insider's scoop on new business start-ups. With doses of irreverence and humor, the return-to-basics guide focuses on what comes before the bottom line. Addressing passion-the ultimate entrepreneurial fuel-relationships, failure, and authenticity, Moltz incorporates stories from his entrepreneurial colleagues and shows what it takes to integrate personal and professional life to achieve the highest satisfaction.Moltz describes the ups and downs and emotional trials of running a start-up business and invites readers to let go of the myths and expectations that can hamstring them emoitionally while getting their businesses up and running. In a helpful, heartfelt, and often humorous way, Moltz reassures entrepreneurs that they are not alone-whatever their form of craziness-and that they can retain self-worth and sanity as they ride the start-up roller coaster.
Showcasing the varieties of new venture craziness, entrepreneurs at all ages and stages in their business-building processes will realize they too can succeed. Jolts of passionate entrepreneurial wisdom energize these anecdotes, with such ideas as:
* People-not capital-are the true currency.
* Passion keeps everything going.
* Relationships and authenticity are the drivers in this business climate.
* There is no perfect idea and no magic bullet.
* Don't expect your path to be a straight line.
Incorporating lessons from the boom and bust 1990s, the realignment of business and personal values in the wake of terrorism, and proven ways to nurture the human dimension in business, these are voices to help all business owners find and trust their own entrepreneurial passions. After all, says the author, ""The worst they can do is eat you!""
Customer Reviews:
You have to be crazy to enjoy this book.......2007-10-20
Do you want real-world insight into what you will experience as an entrepreneur?.......2007-05-13
Good-humored guide to business start-ups.......2007-01-24
It's Not Crazy to Love This Book.......2006-06-07
Meet and greet.......2006-05-10
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