Book Description
Tomorrow's managers are off to a strong start with this best-selling, comprehensive tour through the fascinating and challenging related fields of the hospitality industry. Written in an upbeat style by an author with substantial industry experience,-this full-color edition offers an enlightening overview of the industry's many facets.
It covers tourism, lodging, restaurants, managed services, beverages, conventions and meeting, and leisure/recreation; in addition to examining gaming entertainment, marketing and human resources, and leadership and management.
For individuals interested in a hospitality industry career.
Customer Reviews:
Intro to Hospitality.......2007-01-21
Great book and exceptional service. I bought as a textbook for an on-line Restaurant Management course. It is well written and easy to follow. I love the course.
If you want to go into the HM industry.......2002-09-01
Read this book! It's awesome. It gives an inside look at certain hotels, resorts, and restaurants. It's easy to follow and understand. So, if you're a HM major, I suggest you pick up a copy of this book today.
The "BestEver" Intro Book for a Overview of Hospitality!.......2001-12-13
I have been teaching the college lever intro course for well over 20 years. I have used many text and supplemented same. John's book is succinct, well written and dosen't bore you with trivia. Students thinking about a career in hospitality are interested in finding out all they can in a short period of time what the hospitality industry has to offer. Walker's book, I have used as Department Chair at two colleges, is still the best book on the market. John quickly exposes the unsuspecting student
to a array of opportunities that many of them never thought that they could get to via a career in the hospitality industry. The stero typical notion of HRIM Majors being "Burger Flippers" is quickly dispelled when John's book is used along with supplemental material demonstrating further connections to many facets of the service industry.
I thank John Walker many times over for his diligence in keeping consistent the material with regular updates. Other books are good, but John's is the best. Afer more than 44 times of teaching this class, I will stick with John's text. It is an sperb read for those who are either beginning a career or who may be searching for a place to start. It also ties in nicely with other courses that often capture a readers interest to continue on and seek out more information. It is a great recruitment tool if used well.
Book Description
This is a comprehensive tour of the fascinating and challenging fields of the hospitality industry on a global scale: travel and tourism, lodging, foodservice, meetings, conventions and expositions, leisure and recreation. Marketing, human resources, leadership, and management are also discussed in the context of hospitality management. Extensive coverage of security in the hospitality industry with "Post-9/11: Security in a New Era" sections in each chapter, written by contributing authors who are experts in the security/terrorism field. Offers chapter-length culinary arts coverage. Features Personal Profiles of industry practitioners, including Valerie Ferguson (Past Chair of The American Hotel & Motel Association and Regional Vice President of Lowes Hotels); Chef Paul Prudhomme; Robert Mondavi; and many more. Offers Day in the Life Of features that explore the daily activities of several hospitality professionals, from chefs to cruise directors, and explains the key functions of their jobs. Includes Corporate Profiles that provide overviews of leading corporations of excellence, including Hyatt Hotels; Outback Steakhouse; Starbucks Coffee Company; Four Seasons Regent Hotels; and many more. Provides Career Information boxes that give a description of career opportunities, along with a listing of related websites. A handy reference for industry professionals, or a guidebook for anyone interested in starting a career in the hospitality industry.
Customer Reviews:
I learned to be courteous.......2007-01-21
I had a great time taking the time to participate on a Hospitality Management course. Despite the instructor's tedious, homogenised, chameleon-esque scribble which amounts to nothing more than the demented cacophonous racket of a drugged lunatic banging loudly on kitchen pots and pans. The prof spend way too much time in darkened rooms in front of 30 year old PC turning a whiter shade of pale. We never had a single moment in class to discuss the book. But the book reminds me of a time in that classroom that everyone wanted to leave and breathe, before our brains start to rot from all that festering stagnation and cognitive dysfunctional lecture with a uncouth epiphany of the profession.
Book Description
The revised edition of the classic introductory volume to hospitality management
Introduction to Management in the Hospitality Industry covers all aspects of managing in the business, from operational issues to the role of management. This extensively revised Seventh Edition continues to set itself apart with:
* A new, full-color interior design
* New and revised Internet exercises
* More than 230 photographs, figures, and tables from a diverse cross section of hospitality spots around the world
* Case histories
* Global hospitality notes and industry practice notes
* Chapter review questions
The authors' accessible treatment makes it easy for students to gain a clear understanding of the size and scope of this expanding industry and what goes into managing it. Introduction to Management in the Hospitality Industry, Seventh Edition is the perfect beginning for students interested in a management career in the hospitality sector.
Visit the accompanying Web site at www.wiley.com/college
Customer Reviews:
Disappointed about the new product.......2007-03-31
I payed for the new book; but the product that Amazon sent to me was not good because it looked like the used one without the American Hotel & lodging scantron. Usually, this scantron should come with the new book. I have called to customer service, however, nothing's going on.
Book Description
Engaging, readable, and authoritative, this book is the most comprehensive source available on the research and techniques involved in casino and gaming operations. It explores the function of casinos and their relationships to hotels, restaurants, resorts, and entertainment facilities. Traces the history of the gaming industry and looks ahead to future areas of expansion. Moves from principles to practices, from overviews to detailed descriptions, all in a chronological context. Provides a new chapter on Internet gaming operations. Updates all references; expands and clarifies all charts and graphs. The ideal reference for travel/gaming industry supervisors and managers, and for anyone interested in casino operations.
Customer Reviews:
I needed this for a class...........2007-05-13
I needed this book for a college class. The college books store was charging a fortune for it. My teacher told us to look on Amazon and it was here and saved me quite a bit of money. Thanks Amazon.
A symplistic presentation of a complex subject........1998-10-25
This book should be considered for a "young readers" level. After completing (1 hour) you will not have any more practical knowledge on this subject than what you could gain by walking through a casino and observing. At $61.00 this book is overpriced by $55.00 when measured against value. If you are serious about this subject try "Casino Operations Management" by Kilby/Fox (best) or "An Introduction To The Casino Entertainment Industry" by Eade.
Book Description
This revision of a popular textbook for the introductory survey course excludes management functions but covers all aspects of operations in the hotel, foodservice and restaurant, and travel and tourism businesses, including operations, and sales.
Book Description
Hotel and Lodging Management, Second Edition prepares readers to succeed as managers in the hotel and lodging industry, while developing a solid foundation for a long and successful career. This comprehensive resource combines detailed presentations of each department in a hotel or lodging establishment along with a close examination of organizational structure and the interdependent relationship among departments.
This updated Second Edition presents:
- New, completely updated chapters on human resources and the sales and marketing departments
- Up-to-date case studies reflecting the latest management trends and issues
- Profiles of industry pioneers working at all types of properties, from small motels to five-star hotels
- New sections on yield management, lodging environments, franchise companies, and management organizations
Hotel and Lodging Management, Second Edition is a comprehensive tool to help readers develop the understanding, knowledge, and skills to be tomorrow's management leaders.
Customer Reviews:
Too brief, too boring, too expensive.......2001-05-06
I work for a hotel/property management software company now and never worked in the hospitality industry other than being a busboy at a Howard Johnson's when I was 16, so I bought this book to give me a better feel for what goes on in the heads of the people using our software. I was disappointed in my choice as soon I opened the package and saw how briefly each topic is covered.
There are plenty of pictures and short biographies of the great hoteliers, which were about the most interesting parts of the book. Many other pictures showed typical workers smiling as they did their jobs, taken right out of the archives from the major hotels. Each chapter also had a summary and review questions section which takes up a good portion of the book. Other than things I had no interest in, such as pages of checklists on the steps to efficiently cleaning a hotel room and sample franchise agreements that used up more valuable pages, there was very little depth to any of it.
It only glanced at the subject of the night audit and accounting functions, which is what I originally bought the book for, and it's coverage of PMS (Property Management Software) systems was limited to remarking that this is one of the biggest changes to happen in the past ten years. I wondered if the author had ever had any exposure to any of the popular PMS packages in use today, or even knew of any since he didn't list or provide references for further study on this subject. With a copyright date of February 2001 I assumed I would get the most up to date coverage but the few pictures and paragraphs of front desk automation were of ancient terminals circa 1985 or so and virtually nothing was mentioned of recent technology changes such as the Internet and online reservation systems now being integrated and handled in-house.
This book is listed as 400 pages but is actually only a little over 300, which was a blessing in a way, since I couldn't wait to get through it and get started on more substantial book on the subject. I'm used to buying computer books with list prices in the range of this book's price tag, and expect to get a comprehensive guide to the subject when I do. I was disappointed with what I got for my money on this purchase though, and couldn't recommend it for anyone who doesn't have to buy it for a course they are taking in school. As a book to keep around just for knowledge, review and reference it is of little value to me.
Joe Buchberger
Average customer rating:
|
Introduction to the Hospitality Industry
Tom Powers , and
Clayton W. Barrows
Manufacturer: Wiley
ProductGroup: Book
Binding: Paperback
 General
| Business & Investing
| Subjects
| Books
Hospitality, Travel & Tourism
| Industries & Professions
| Business & Investing
| Subjects
| Books
General
| Cooking, Food & Wine
| Subjects
| Books
All Deals
| Blowout Books
| Stores
| Books
Business & Investing
| Blowout Books
| Stores
| Books
Cooking, Food & Wine
| Blowout Books
| Stores
| Books
All Titles
| Qualifying Textbooks - Fall 2007
| Stores
| Books
Business & Investing
| Qualifying Textbooks - Fall 2007
| Stores
| Books
Cooking, Food & Wine
| Qualifying Textbooks - Fall 2007
| Stores
| Books
Similar Items:
-
Introduction to the Hospitality Industry, Student Workbook
-
ServSafe Coursebook: with the Certification Exam Answer Sheet
-
Tourism: Principles, Practices, Philosophies
-
Principles of Food, Beverage, and Labor Cost Controls
-
Professional Cooking, College Version, Study Guide
Accessories:
-
Introduction to the Hospitality Industry, Student Workbook
ASIN: 0471274585 |
Book Description
The updated edition of this classic introductory textbook. Accompanied by NRAEF student workbook for use in its ProMgmt. certificate program, this book offers a comprehensive treatment of the entire hospitality industry, thoroughly updated to reflect the latest trends in the hospitality, foodservice, and travel/tourism industries. It provides learning objectives, summaries, review questions, and key terms concepts, along with real-life case histories.
Books:
- Introduction to Management Science w/ Student CD-ROM
- Legacies: Fiction, Poetry, Drama, Nonfiction
- Marketing and Selling Your Handmade Jewelry: The Complete Guide to Turning Your Passion into Profit
- Mastering the Rockefeller Habits: What You Must Do to Increase the Value of Your Growing Firm
- Mastering Windows Vista Business: Ultimate, Business, and Enterprise (Mastering)
- MCAT Complete Study Package, Sixth Edition (Exam Krackers) (Exam Krackers)
- Multiple Streams of Internet Income: How Ordinary People Make Extraordinary Money Online, 2nd Edition
- Multisensory Teaching Of Basic Language Skills, 2nd Edition
- Nakama 2: Japanese Communication, Culture, Context (Japanese College Titles)
- Nuts, Bolts, and Jolts: Fundamental Business and Life Lessons You Must Know
Books Index
Books Home
Recommended Books
- Transition Planning for Secondary Students with Disabilities
- Plutarch's Lives Volume 1
- Breaking the Paradigm: New Approaches to Pricing Accounting Services
- Gun Official Strategy Guide
- Food and Beverage Cost Control
- Skinner's Drift: A Novel
- I Am Regina
- Accounting and Finance: Cebs Study Manual-Course VI
- Fairness and Efficiency in the Flat Tax
- Flora of the Great Plains
Check In; Check Out: Managing Hotel Operations (7th Edition)
Hotel, Restaurant, and Travel Law (Hotel, Restaurant and Travel Law)
Supervision in the Hospitality Industry: Applied Human Resources
Marketing for Hospitality and Tourism (4th Edition)
Essentials of Food Safety and Sanitation (4th Edition)
