Book Description
Create presentation-quality reports and complex, interactive analysis documents both on and off the Web with help from this thorough resource. Learn to use this powerful reporting tool to develop and design reports, make maps, tables, and charts, and much more. Produce visually appealing reports quickly and effectively, extract and present data from SQL databases, download ready-to-use sample report templates. Get the information, advice, and tools you’ll need to conquer the learning curve and produce winning reports and report-based applications.
Customer Reviews:
Excellent Source For Immediate Results.......2007-10-18
George Peck's "Crystal Reports Professional Results" is an excellent shortcut for all levels of Crystal Reports users. The book is well organized. It has an excellent table of contents that allows the reader to focus on information for a task in progress. The instructions are well written and easy to follow, and examples are available for download from the web so the reader can work along with the instructions and see immediate results. While it is not a comprehensive text, it provides great tips that will make reports look professional quickly and easily.
Not as helpful as I hoped. .......2006-08-03
The book seemed to be geared towards Crystal 9 and not Crystal XI. I had purchased XI at the same time. The book was not a large book and half of it contained an extensive glossary of terms. Very unneccessary as this information is found in many places.
Thanks
Bonnie
Good tips - but lots of repetition.......2006-06-15
The author of this book is also the author of the various editions of the standard 'Crystal Reports: The Complete Guide' book. This book tries to pick up where that book left off--in other words, this book tries to be a resource for intermediate to advanced users.
The book does present numerous interesting tips and a few really useful strategies for report development. However, the examples are not particularly thorough and there simply are not enough of them to really cover the breadth of the product. If used as an "idea-generator" book for a mid-level developer it would be useful, but it is not a comprehensive guide to advanced techniques.
As other reviewers have already mentioned, about half of the book is just reprinted information from the electronic help files that are included with Crystal Reports. Of course having them nicely organized and bound in printed form is very useful--but the book is pretty pricey for a simple reference manual.
I read and enjoyed the book, I learned a few things and it gave me some ideas, but in general it was a bit dissappointing. If work's buying it for you--great! If it's your own money--well, you might wish you hadn't spent it.
Very valuable.......2004-04-08
Like vitamins - read one a day for better reports. Glad I bought this book.
Disappointing Read.......2004-01-20
This is a disappointing read. Half of the book is the reference material from the help files and the other half is random report design techniques that don't fit together. Give this one a pass.
Customer Reviews:
Know the FDCPA before putting letter to use.......2007-05-18
Most these letter appear to be in violation of the Fair Debt Collections Practices Act. I did not find it very useful for anyone trying to run an ethical business.
Found this book to be very helpful........2005-02-16
I purchased this book when I was starting my own collection agency and found many great letters here. I mostly used parts of different letters to create my own, but there were alot of great peices to use together. I liked this book so much I purchased it for a friend of mine who was also starting her own collection agency. I would recommend this book to help you create your own debt collection letters. There is quite a bit of good information in this book.
Very, very basic book.......2004-01-08
Upon receipt of this book I was very, very disapointed.
If you are looking for a collection letter book that gives solid, indepth letters that include FDCPA tags and other inportant collection letter information, this is not the book to buy.
The letters are very basic (people with zero experience might find this to be a starting point) and it glosses over many topics. OR does not address them at all. (If you need letters for accounts more than 90 days past due -- there is no help here.)
I will be very wary of what I buy on Amazon based on this experience. If you are doubtful about buying it -- don't!
Book Description
Writing Business Plans That Get Results shows you how to create a business plan that works. Packed with straightforward question-and-answer exercises for writing each section of your plan, this easy-to-use guide tells you:
- Exactly what to include in each section of your plan
- The most efficient ways to evaluate and present your company's products and services, marketing strategies, organizational structure, plans to achieve goals, competitors' strengths and weaknesses, and more
- How to expertly determine cash needs, appropriate financing sources, payback terms, and potential returns for investors
- Simple ways to make realistic projections for cash flow, profit and loss, and the balance sheet
Since a business plan is used for many purposes--as a development tool, a management and planning guide, a mission statement, a sales document--and is read by several different audiences, author Michael O'Donnell teaches you how to:
- Tailor each part of your plan to the various needs of bankers, venture capitalists, partners, suppliers, accountants, lawyers, customers, and other readers
- Structure and arrange the components of your plan for greatest impact
- Anticipate all questions that plan reviewers will ask
- Critique and package your plan for winning results
Practical, comprehensive, and clearly written, Writing Business Plans That Get Results is required reading for any entrepreneur who wants his or her company to prosper. Michael O'Donnell, a business consultant with the Promersberger Company in Fargo, North Dakota, specializes in developing marketing plans for the firm's clients. As a staff member of the Center for Innovation and Business Development at the University of North Dakota, he worked with inventors and entrepreneurs on a daily basis. The founder and president of ASK-ME Systems, Inc., a manufacturer and distributor of public-access videotex systems, O'Donnell has started six businesses of his own and has consulted on more than sixty start-up projects. He also serves on the faculty of the Commercialization Planning Workshop for the National Energy-Related Inventions Program and in this capacity provides business plan and marketing plan assistance to some of the country's top inventors.
Customer Reviews:
A great business plan book!.......1998-10-17
Contains insightful tips and helpful questions to help business plan writers generate ideas and keep moving. As the founder of BizPlanIt.Com, an internet-based business plan consulting firm, I can state with experience that this book is a must have for serious business plan writers.
Amazon.com
Rarely does a day go by when most of us do not have to deal with surly salespeople, cheaply made products, or vast and indifferent bureaucracies. Most of us endure this with a stoicism worthy of Seneca himself. After all, what's the use of complaining? It all seems to fall on deaf ears, anyway.
But the world needn't be like this, according to Ellen Phillips, consumer consultant and founder of Ellen's Poison Pen, Inc. Since 1988, Phillips has been helping frustrated consumers to get refunds and apologies from everyone from the corner druggist to massive insurance agencies. In her book, Shocked, Appalled, and Dismayed!, Phillips shares the secrets of writing letters of complaint that get results. The first few chapters cover the general dos and don'ts of writing effective letters of complaint (remain calm, use polite language), along with useful advice from legal experts (don't embellish, stick to the facts).
The chapters that follow target specific problems we all face at some time in our lives, ranging from getting bumped from a flight to the secrets of successfully dealing with your HMO. Each chapter contains bullet points, illustrative anecdotes, and a number of example letters, most of which were based on actual letters sent on behalf of Phillips's clients. On top of all this, Phillips also provides an appendix listing the names and addresses of over 600 major companies, government agencies, and consumer organizations. Phillips believes that we should get what we pay for, and after reading her book, you'll be able to stand up for your rights with confidence.
Book Description
How to get the best of shoddy shops, crooked car-dealerships, and heartless HMOs--without having to hire an attorney.
The Miss Manners of the consumer kvetch shows readers how to go postal, with complaint letters designed to melt the heart and sting the conscience of the most obdurate, negligent, or customer-hostile corporations.
Drawing on her experience as a pen-for-hire for irate consumers--and on the advice of clients, attorneys, and CEOs--Ellen Phillips shows readers:
- Who to write to, what to say, what to ask for
- The names and addresses of over 600 major companies
- How to draft personal petitions covering everything from tenant-landlord disputes to workman's compensation
- Suggestions on what steps to take to avoid litigation
- Consumer Smarts for automobile buyers
- How to protect yourself from fraudulent business solicitations
- Navigating the courts to ensure the well-being of your family and children
- Help in getting proper coverage from your HMO
- And--because sometimes the world is on your side--how to write the perfect thank- you note.
Delightfully readable, easy to use, and filled with the addresses of hundreds of corporate customer relations offices and state and federal agencies,
Shocked, Appalled, and Dismayed! is an essential resource for anyone who wants to reach out and scold somebody.
Customer Reviews:
Need in Elctronic Form.......2006-11-13
I wish this book was available in downloadable electronic form which will make it more useful in practice by cutting and pasting.
Every person in USA should have this book!.......2006-07-10
I have the book for several years and its contents have saved me time and money over and over again. It is rich in samples of real letters and complaints, with real cases.
I recommend to anyone that ever needs to write a complaint letter and/or need to reach government agencies.
Every Amazon.com customer needs to get this book!.......2004-03-18
Anyone who has made enough transactions with Amazon.com can tell you, Amazon.com has its share of foul-ups. And when mistakes (that are bound to happen from time-to-time) do happen, the biggest errors occur in their customer service department. For me, I know that I have written e-mail after e-mail complaining about RUDE, ERRONEOUS and downright FRAUDULENT communication emanating from the unskilled and unsupervised excuse for a customer service department only to have other unskilled, unsupervised hacks respond. I kept explaining that I was not seeking compensation, I was trying to complain about Amazon.com's customer service, but Amazon.com either doesn't care or doesn't have a mechanism to care. My e-mails which always started, please forward this to so-and-so's supervisor never were. I can't wait for the follow-up to this book. "How To Write Letters Of Complaint to OUTSOURCED INDIANS WHO DON'T UNDERSTAND HOW THE AMERICAN CONSUMER WANTS TO BE TREATED!!"
Xcellent.......2002-12-15
You may only need this book on occassion, but when you do you will be very glad you have it. It proved indespensible for me recently!
Common sense information.......2002-12-10
This book is great if you have no idea how to write a complaint letter. However, most of us have common sense, and know how to express that we are "shocked, appalled, and dismayed"! Also, this book discourages the use of certain words and phrases for no other reason than that the author doesn't like them, or thinks they are overused. This book does provide some useful information on how to contact people you may want to send a complaint letter to, but this information can easily be found on the web (for free).
Customer Reviews:
Solid advice with examples.......2005-03-31
If you have ever tried to write a complaint letter and did not receive satisfaction or even a recognition of your complaint you know the importance of getting it worded correctly the first time. Now attorney Janet Rubel has put together a collection of the standard complaint letters she uses. To make it even more convenient all the letters are also on the included CD. No matter what your need, if you want to write a complaint letter then you will find one in here that will give you the format that gets results. 101 Complaint Letters that Get Results is a recommended resource for everyone.
Amazon.com
Gary Blake and Robert W. Bly have written a straightforward, well-organized guide to writing "copy intended to sell": ads, direct mail, brochures, catalogs, press releases, press kits, audiovisual promotions, Web-site material, and the like. Copywriting is different from any other writing, business or otherwise. Redundancy that reiterates. Superlatives! "Quotation marks." Sentence fragments. That's what sells. While Blake and Bly address each copywriting task individually, there are some rules that apply across the board: focus on the customer, not the product; use a conversational, friendly tone; use simple words and short sentences; and close with a "call to action" (involving the use of a coupon, Web-site address, toll-free number, etc.). One chapter, on "power copywriting techniques," discloses how to use ingredients such as research, adjectives, testimonials, and guarantees to make your ad stand out. And remember: "If you have to choose between being clever and obscure or simple and straightforward," say the authors, "we advise you to be the latter. You may not win any advertising awards, but at least you'll sell some merchandise." (A warning to owners of Bly's The Copywriter's Handbook: while there is much original material here, a substantial part of The Elements of Copywriting is reprinted here, slightly paraphrased.) --Jane Steinberg
Book Description
In the tradition of The Elements of Style, here is a concise handbook of the principles and practice of writing effective ads, brochures, and every other type of copy intended to persuade. It covers writing headlines and body copy as well as increasing readership and response, and goes on to provide copy guidelines for print ads, direct mail, brochures, catalogs, press releases, electronic messages, and more.
Customer Reviews:
Good Basic Copywriting Text.......2005-08-12
I read the book in 2 days and immediately found ideas that improved my current writing and editing projects. This is not a cutting edge, radically innovative book. It is a short, well organized, basic copywriting text. I'm glad I bought it.
An Excellent Copywriting Primer.......2004-01-08
With this book, Gary Blake and Robert W. Bly have written a well-organized and concise guide to copywriting. While not nearly as comprehensive as Bly's "The Copywriter's Handbook,"(which you also get if you are buying this book), "The Elements of Copywriting" is a great introduction to copywriting for most people. It covers a number of areas of copywriting: display advertising, direct mail, brochures, catalogs, press releases, press kits, audiovisual promotions, Web-site material, and more.
It quickly and deftly outlines the differences between copywriting and other writing, e.g., it's perfectly acceptable to use "And" to begin sentences in advertising copy. Blake and Bly address each type of copywriting task mentioned above individually, as well as providing more broad-based rules for copywriting: use a conversational, friendly tone; use simple words and short sentences;focus on the customer, not the product; and close with a "call to action."
This is a very concise guide to copywriting that is an excellent starting point for those wanting to learn the craft.
Wonderful content, great reference source........2002-03-17
Gary Blake and Robert Bly do a great job of bringing the core of copywriting. I find this book more a reference than something I am going to read cover to cover. Great coverage of Direct Mail and writing for the web, all around very useful book in helping my customers become more profitable - plus improve my own sales and marketing materials.
Only caveat, the paragraphs could use a bit more space between them and some other font for headlines would make it easier to read. Outside of that the content is superb!
Nice Overview of Copywriting Areas.......2001-10-24
The Elements of Copywriting nicely explains how to write copy that sells in the most important areas/fields such as direct mail, press releases, product catalogues etc.
As a junior copywriter at an advertising agency I can recommend this book to junior copywriters or persons that are thinking of becomming copywriters. For seniors this book will probably be too general in its content. How ever the first part of the book can be used for inspiration on where to put your emphasis in your copy. And because of that it might be helpful even for seniors.
The greatest thing about The Elements of Copywriting is how the content is organized. You can read it from cover to cover or use it as a reference. I'll keep this book on my desk - it might come in handy when I'm low on ideas..
FUNNY YOU SHOULD PLACE WITH ROY WILLIAMS BOOK.......2001-10-04
I DIDN'T ORDER THE BOOK AFTER READING THE REVIEWS AND THE TABLE OF CONTENTS AS I AM AN AVID READER OF ROY WILLIAMS WORKS. IF YOU READ HIS BOOKS HE MENTIONS "A LITTLE BIT" ABOUT HOW TO USE PRINT; HOWEVER, HIS PRIMARY FOCUS, IN MY OPINION, IS HOW TO USE THE POWER OF SOUND IN BROADCAST ADVERTISING. THE QUICKEST WAY INTO THE CUSTOMER'S MIND IS THROUGH THE EAR AND BROCA. I DIDN'T THINK I WOULD FIND THAT IN HOW TO WRITE BROCHURES, HEADLINES, ETC.
Book Description
Do You Want Immediate Action?
Nothing motivates a company faster than a well-written complaint. Sure, a phone call can sometimes work-but how many people did you have to speak to first and how long were you on hold? 101+ Complaint Letters That Get Results tells you what you need to say, shows you how to say it and gets you the satisfaction you deserve.
With over 101 sample letters, many common concerns are covered, including the following.
Did your car salesman try to take you for a ride?
Is your insurance company refusing to pay a bill?
Are you finding errors on your credit card statements?
Is someone else using your identity?
Has your child been bullied in school?
Were you bumped from a flight without appropriate compensation?
Most importantly, you will learn how to write an effective complaint letter for any situation. 101+ Complaint Letters That Get Results will put money back in your pocket and get you the satisfaction you deserve.
Customer Reviews:
SAME AS 101 COMPLAINT LETTERS.......2007-07-15
I WAS NOT AWARE THAT THIS IS THE SECOND EDITION TO 101 COMPLAINT LTRS. I HAD PURCHASED BOTH AS THIS FACT WAS NOT DISCLOSED. I AM DISAPPOINTED WITH AMAZON FOR NOT MAKING THIS CLEAR. FURTHERMORE, THIS WAS MY FIRST EXPERIANCE WITH AMAZON AND MAY BE MY LAST. IN ADDITION THE BOOKS WERE NOT IN THE BEST CONDITION. SOME DAMAGED WITH SPILLS OF SOME SORT, AND OTHERS HAVE BENT PAGES AND COVERS. OVERALL NOT IMPRESSED! I CAN NOT RECOMMEND AMAZON AFTER MY BAD FIRST EXPERIENCE! BOTH BOOKS HAD USEFUL INFO., HOWEVER IT ALL CAN BE FOUND ON THE WEB FOR FREE.
An organization by topic - health, airlines, etc. - makes it easy to locate a letter sample........2006-12-11
A well-written complaint letter can motivate a response like no phone call can: and here to tell you how to produce such a hard-hitting letter is 101 Complaint Letters That Get Results, which covers sample letters for every business and consumer situation, from an employee who doesn't act correctly to identify theft, a child's bullying at school, and contesting an insurance company non-payment, and more. An organization by topic - health, airlines, etc. - makes it easy to locate a letter sample.
Diane C. Donovan
California Bookwatch
Book Description
The professional's quick-reference handbook for writing business and technical reports
Professionals in business, government, and technical fields often need help in organizing and writing reports for associates, clients, and managers. This simple tutorial handbook offers expert tips and useful ideas for organizing ideas, structuring reports, and adding spice to technical papers.
Writing Reports to Get Results offers in-depth guidance for writing:
* short, informal reports, such as job progress reports and inspection reports
* semiformal reports, such as laboratory and medium-length investigation and evaluation reports
* formal reports, such as analytical and feasibility studies and major investigations
* technical and business proposals of varying complexity
The authors use a simple pyramid method to help writers organize their information into the most convenient and simplest structure for any type of document-from single-page proposals to full-length presentations. Rounding out this easy, instructional handbook are helpful tips on a number of other topics, such as: constructing reference lists and bibliographies; the use of numbers, abbreviations, and metric symbols; preparing illustrations for insertion into a report; and working collaboratively as a member of a writing team.
Download Description
The professional's quick-reference handbook for writing business and technical reports Professionals in business, government, and technical fields often need help in organizing and writing reports for associates, clients, and managers. This simple tutorial handbook offers expert tips and useful ideas for organizing ideas, structuring reports, and adding spice to technical papers. Writing Reports to Get Results offers in-depth guidance for writing: * short, informal reports, such as job progress reports and inspection reports * semiformal reports, such as laboratory and medium-length investigation and evaluation reports * formal reports, such as analytical and feasibility studies and major investigations * technical and business proposals of varying complexity The authors use a simple pyramid method to help writers organize their information into the most convenient and simplest structure for any type of document-from single-page proposals to full-length presentations. Rounding out this easy, instructional handbook are helpful tips on a number of other topics, such as: constructing reference lists and bibliographies; the use of numbers, abbreviations, and metric symbols; preparing illustrations for insertion into a report; and working collaboratively as a member of a writing team.
Customer Reviews:
Short and sweet.......2001-02-08
I read this book when the 2nd edition was published in 1995 and helped me make a significant improvement in my report writing skills. Its not a very long book so I was able to learn the keys skills quickly which enabled me to apply them quickly. I recommend the book to Engineers in my office who need to improve their technical writing skills. I'm glad its still available because we need more copies for my office.
Book Description
Give employees the writer's edge! This book shows how to strengthen the impact of each written sentence and overall professional message. Even "non-writers" can learn secrets for writing effective letters, memos, and other business materials. From style formats to final copy, this insightful book helps employees put it all together.
Book Description
Clear and persuasive writing holds the key to career success and advancement. Yet, far too few people have learned the styles and strategies that are essential for successful business writing. Business Writing for Results, written by one of today's most popular and motivational business writing trainers, outlines an easy-to-use and easy-to-remember three-step system for crafting letters, proposals, E-mails, reports, and memos that are powerful and persuasive and guaranteed to produce results.
Customer Reviews:
Easy to Use and Fun!.......2003-04-01
Thank you, thank you! This book is a God-send. Thank you!
Books:
- Damn Good Resume Guide: A Crash Course in Resume Writing (Damn Good Resume Guide)
- Developing & Administering a Child CareCenter
- Entrepreneur's Notebook: Practical Advice for Starting a New Business Venture
- Entrepreneur's Notebook: Practical Advice for Starting a New Business Venture
- Error Control Coding, Second Edition
- Essentials of Business Communication
- Essentials of Business Communication
- Everything You Need to Know About Grants: How To Write The Grant--How To Get The Grant--Where To Get The Grant
- Finding Your Voice: How to Put Personality in Your Writing
- Founders at Work: Stories of Startups' Early Days
Books Index
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Writing
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Crystal Reports 10: The Complete Reference (Complete Reference Series)
Crystal Reports XI: The Complete Reference (Complete Reference Series)
Crystal Reports 8.5: The Complete Reference
Crystal Reports 10 For Dummies
Crystal Reports: A Beginner's Guide
