Book Description
Managerial Communication, 3/e by Hynes focuses on skills and strategies that managers need in today’s workplace. This book continues to stand out in the field for its strategic approach, solid research base, comprehensive range of topics, its even-handed examination of oral and written channels, and its focus on managerial (as opposed to entry-level) competencies. The overriding principle for the revision was to preserve the book’s key strengths while bringing it in line with the early twenty-first century workplace. The chapters have been streamlined and condensed to meet the needs of a busy contemporary manager and content was added to reflect current business practices.
Customer Reviews:
Cram 101 is NOT the text and is a total scam.......2007-02-03
Don't waste your money buying this so-called study guide. The vocabulary lists barley match the key words from the text book and the definitions are wrong. For example, for the key word "receiver," it says it is someone involved in a monetary transaction. This is a text on managerial communication-- not finance. The "receiver" is the person who is listening to the message being communicated. The definitions are out of context and probably computer generated. There are plenty of examples like this. I was so frustrated, I threw mine away. You are better off taking your own notes.
Also, I know that it says in the fine print that it is not the textbook, but I think that should be made even more obvious in the title. It is misleading.
Good Stuff.......2005-10-01
I am using this textbook for a class. I had already started the class when I ordered the book, but I received my book in enough time where I was not left behind. I appreciate the prompt service. Thanks:-)
you don't get what you pay for.......2002-09-14
I'm just an ordinary college student, forced to buy this over-priced book for a course I am taking. The content of this text book may be great but for the [$$$] price tag, I think I should get more. How about review questions at the end of each chapter? How hard would that have been? Could you maybe have bothered to highlight key terms?
Book Description
Baye is one of the most successful managerial economics textbooks. It is the first textbook to blend tools from intermediate microeconomics, game theory, and industrial organization. Known for its balanced coverage of traditional and modern topics, Baye's third edition continues to offer the diverse managerial economics marketplace a flexible and up-to-date textbook.
Customer Reviews:
Excellent service, book in mint condition.......2002-10-11
The book I bought from Eric was in excellent condition, plus it arrived only 3 days after I had purchased it! Great service, perfect product!
Very helpful.......2001-10-29
I have never been too crazy about or never been good at economics, but after reading this book, I feel I understand the real-world economics better. For a novice like me, it is relatively easy to follow the contents because it's full of examples from real business world. I assume this book will be satisfactory to more "academic" readers too because the book still doesn't fail to cover real economic materials like graphs and theories.
Good Book.......1998-11-24
This book provides an excellent background for learning applied managerial economics. Mr. Baye uses interesting real-world examples, which is difficult when writing about the entirely hypothetical world of micro-economics. I felt that the section on Game Theory was especially useful in explaining real world market paricipant behavior in pricing decisions. Overall, I would highly recommend this book for both students of economics, as well as those non-students seeking a weekend of light reading in the topic of economics.
Book Description
Develop effective communication skills with STRATEGIES FOR MANAGERIAL WRITING! Success in the business world is contingent upon strong and effective written and verbal communication skills. This business text provides you with the tools you need to turn basic writing into creative, integrated, and more effective writing. Realistic activities and exercises help you organize and develop communicative messages while a variety of scenarios throughout the text require you to adopt a point of view and communicate from their position.
Product Description
Hardcover McGraw-Hill Companies, The October 2001
Product Description
Book Description
Managerial Communication, 3/e by Hynes focuses on skills and strategies that managers need in todays workplace. This book continues to stand out in the field for its strategic approach, solid research base, comprehensive range of topics, its even-handed examination of oral and written channels, and its focus on managerial (as opposed to entry-level) competencies. The overriding principle for the revision was to preserve the books key strengths while bringing it in line with the early twenty-first century workplace. The chapters have been streamlined and condensed to meet the needs of a busy contemporary manager and content was added to reflect current business practices.
Book Description
Network Management: Accounting and Performance Strategies
The definitive guide to collecting usage information from Cisco networks
Benoit Claise, CCIE® No. 2868
Ralf Wolter
Understanding network performance and effectiveness is now crucial to business success. To ensure user satisfaction, both service providers and enterprise IT teams must provide service-level agreements (SLA) to the users of their networks–and then consistently deliver on those commitments. Now, two of the Cisco® leading network performance and accounting experts bring together all the knowledge network professionals need to do so.
Network Management: Accounting and Performance Strategies imparts a deep understanding of Cisco IOS® embedded management for monitoring and optimizing performance, together with proven best strategies for both accounting and performance management.
Benoit Claise and Ralf Wolter begin by introducing the role of accounting and performance management in today’s large-scale data and voice networks. They present widely accepted performance standards and definitions, along with today’s best practice methodologies for data collection.
Next, they turn to Cisco devices and the Cisco IOS Software, illuminating embedded management and device instrumentation features that enable you to thoroughly characterize performance, plan network enhancements, and anticipate potential problems and prevent them. Network standards, technologies, and Cisco solutions covered in depth include Simple Network Management Protocol (SNMP) and Management Information Bases (MIB), Remote Monitoring (RMON), IP accounting, NetFlow, BGP policy accounting, AAA Accounting, Network Based Application Recognition (NBAR), and IP SLA (formerly known as SAA). For each, the authors present practical examples and hands-on techniques.
The book concludes with chapter-length scenarios that walk you through accounting and performance management for five different applications: data network monitoring, capacity planning, billing, security, and voice network performance.
Network Management: Accounting and Performance Strategies will be indispensable to every professional concerned with network performance, effectiveness, or profitability, especially NMS/OSS architects, network and service designers, network administrators, and anyone responsible for network accounting or billing.
Benoit Claise, CCIE® No. 2868, is a Cisco Distinguished Engineer working as an architect for embedded management and device instrumentation. His area of expertise includes accounting, performance, and fault management. Claise is a contributor to the NetFlow standardization at the IETF in the IPFIX and PSAMP Working Groups. He joined Cisco in 1996 as a customer support engineer in the Technical Assistance Center network management team and became an escalation engineer before joining the engineering team.
Ralf Wolter is a senior manager, consulting engineering at Cisco. He leads the Cisco Core and NMS/OSS consulting team for Europe, works closely with corporate engineering, and supports large-scale customer projects. He specializes in device instrumentation related to accounting and performance management.
- Compare accounting methods and choose the best approach for you
- Apply network performance best practices to your network
- Leverage built-in Cisco IOS network management system components to quantify performance
- Uncover trends in performance statistics to help avoid service degradation before it occurs
- Identify under use of network paths, so you can improve overall network efficiency
- Walk through hands-on case studies that address monitoring, capacity planning, billing, security, and voice networks
- Understand Cisco network performance, deliver on your SLAs, and improve accounting and billing
This book is part of the Networking Technology Series from Cisco Press®, which offers networking professionals valuable information for constructing efficient networks, understanding new technologies, and building successful careers.
Customer Reviews:
Great title with plenty of valuable information and tools.......2007-09-18
Network Management is crucial in the successful operation of a network. Over the years Network Management has changed dramatically. Early Management systems were nothing more than a process of pinging an IP address, when you missed a ping there could be something wrong!
Now we want to know what is wrong and preferable be warned before something goes wrong. And wouldn't it be nice or even required to see who or what is eating up our bandwidth or to have proof that we get the bandwidth we pay for? All these requirements have led to many protocols and standards over the years. Here is a book that organizes all this, brilliantly.
The book is organized in three sections that I would describe as follows: Part I, The theory, Part II, The tools, Part III, How we can use these tools in different scenarios.
Part I has three chapters and counts for almost a third of the book. The information contained in these three chapters alone make buying the book worthwhile. Part I is vendor neutral and would be excellent reading for network managers to quickly acquire a detailed overview of standards and technologies.
Chapter 1 describes the need for Accounting and Performance Management. Chapter 2 (Data Collection Methodology) describes the data you need to collect and the detail required, as well as how to collect the data and be sure of its integrity. This is the longest chapter in the book and one of my favorites.
Chapter 3 deals with standards and definitions. This is the chapter with the most abbreviations.
Part II outlines the most common network management tools available on Cisco IOS devices and how to implement them. Here we find SNMP, RMON, IP Accounting, NetFlow, BGP Policy Accounting, AAA Accounting, NBAR, IP SLA. Each implementation has its own chapter and follows the same procedure: first an explanation of the feature and then how to configure it. Configuration takes up most of the chapter and is very detailed with examples and many show commands. I found this very useful.
Chapter 12 (the last chapter in Part II) connects everything in tables - these tables have already proven very useful for me.
Part III (Assigning Technologies to Solutions) applies the tools from Part II to some real world scenarios like: Monitoring, Capacity Planning, Voice, Security and Billing scenarios. In each chapter the tools are identified that will help to achieve the goal.
Both authors are Cisco engineers specializing in accounting, performance and fault management and it shows! They really know their stuff!
In short, this is a very useful book; you learn and you apply what you have learned. What else could you wish for?
A top pick for any college-level, advanced course in network management technology........2007-09-08
College-level courses strong in network management will find this an excellent text which use chapter-length scenarios from real-world challenges to back theory, providing an understanding of Cisco IOS embedded management strategies for accounting and performance scenarios. Chapters use trends in performance statistics to back 'best practices' for network managers, making for a top pick for any college-level, advanced course in network management technology.
Diane C. Donovan
California Bookwatch
great book, timely and instructive.......2007-07-04
Network management is as much an art as it is a science, and like every knowledge based profession it requires informed access to the most cogent set of information. This is more apt, given the growing plethora of network protocols and technologies even by a single vendor. Wadding through the huge hog of information about appropriate technological solutions require either a long period of experience and direct continuous engagement with various (and increasing number of) technology groups and trade association, an extensive reading habit and lots of practice, or access the most relevant up-to-date source about the primary sets of modern tools. The latter is what the book "Network Management : Accounting and Performance Strategies" by Benoit Claise and Ralf Wolter (from Cisco Press) provides.
A concise treatise on basic set of modern network management tools, protocols and services, mostly with strong IETF standard background, but from a Cisco-centric view.
Today's network managers have to worry about performance, billing, security, and requirement/use trends. Fortunately, tools exist today to meet help network managers, but identifying the appropriate tools from a wide array of options and potentials is always a major challenge. This book organizes that information in a relatively easy to access manner.
Organized into three logical sections, which i characterize as; motivation, technologies, and application scenarios, the book is as thorough, as its arrangement is logical.
If you are wondering why you should buy the book, the first chapter (Understanding the need for Accounting and Performance Management) provides a quick overview of why. It presents fundamentals of network accounting and performance management, clarifying the differences between both while highlighting the overlaps in the technologies and frameworks for both. Operational areas including security, SLA management, QoS billing, capacity planning, availability and voice management are all addressed in enough details to warrant further reading, but also enough to provide a complete picture of the common worries of today's network manager.
Chapter 2, also in the first part is devoted to data collection methodologies for various operational requirements. such as SLA measurements (using IP SLA in Cisco IOS), determination of meter location (network elements or network-edge-device) and so on. The chapter also provides a detailed expose on network data-collection infrastructure including a brief introduction to basic data collection tools including snmp, netflow and ftp. By the end of the chapter, the reader would be apprised of basic data filtering method as well as security considerations for data integrity and confidentiality (privacy) and how to protect against denial of service.
And while you're wondering if you had enough, chapter 3 rounds off the first part of the book with a review of current network accounting and performance standards and definitions from ITU-T standards and frameworks through IETF and ISO standards as well as popular proprietary frameworks. Some of the standards and definitions addressed include the ITU-T Telecommunications Management Network(TMN) Fault Configuration, Accounting, Performance, and Security (FCAPS) model; the TeleManagement Forum(TMF) eTOM (enhanced Telecom Operations Map); and pertinent IETF RFCs including 2924, 2975 et-cetera. At the end of the chapter, you will be prepared to make informed choices about various data collection, network accounting and performance protocols and technologies. Your next network management purchase will be less of a chore, and you will know what questions to ask of your network administrator as you try to identify what tool sets you may already have or have access to simply by upgrading your network operating system such as Cisco IOS.
For the most part, the first three chapters can be read as a stand alone work by network managers. And from my experience, I'll advice all network managers (particularly those who are not CCIE certified, and do not have more than 15 years experience with networks). The chapters will give you the desired leap you need to better understand the various options in tools, technologies and solutions. For this reason, the book is a must buy.
The next nine chapters are more intense and geared towards administrators and analysts. Of course, many network managers also wear that hat at some point. The section covers disparate network management frameworks, protocols and tools implemented in various cisco devices and includes a generous amount of cisco IOS commands to get you started. Each chapter is devoted to one set of tools including SNMP and MIBs, RMON, IP Accounting, NetFlow, BGP Policy Accounting, AAA Accounting, NBAR, and IPSLA. If you ask me, this is probably one of the most thorough single collection of these materials in the most pedestrian fashion. That is the material while adequately technical is quite easy to follow and will get you started quickly, empowering you with tools and tricks to help you achieve some of your network management objectives be it for performance management , billing or security management. Of course the book does not replace various tools out there meant to address these needs, but it simplifies your evaluation process and decisioning. Chapter twelve (the ninth in this part) brings everything in the section together for the ready with a set of comparative tables of all the tools.
Part three of the book which consist of five chapter is indeed an icing. Each chapter addresses an operational scenario: monitoring scenario, capacity planning scenario, voice scenario, security scenario and billing scenario. In each chapter the authors identify the set of tools most apt for each operational scenario and provide enough motivation for the network administrator / manager such that you can easily start with tools you may already own.
Of course the book is from Cisco press and written by Cisco engineers, so the tools described, their operations, the various devices and the commands are all Cisco based. However, the material covered is generic enough to be useful to all manners of network managers, engineers and administrators. So I am recommending this book as a must have with a rating of at least 4 start out of five. Needless to say, I have it on my shelve.
Average customer rating:
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Communication for Accountants: Strategies for Success
Jr., Maurice L. Hirsch ,
Rob Anderson , and
Susan L. Gabriel
Manufacturer: McGraw-Hill/Irwin
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Cost Accounting (12th Edition) (Charles T Horngren Series in Accounting)
ASIN: 0070383901 |
Book Description
Technical skills are not enough; accountants must be able to communicate effectively. This handbook is a brief, inexpensive, and well-designed overview of both oral and written communication skills.
Average customer rating:
- The Culture Business: the art of creating fine distractions
|
The Culture Business: Management Strategies for the Arts-Related Business
Dag Bjorkegren
Manufacturer: Routledge
ProductGroup: Book
Binding: Hardcover
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| Business & Investing
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Management
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ASIN: 0415122341 |
Book Description
This book treats the activities of art producing organizations from a managerial point of view, emphasising the economic importance of the production of popular culture. Areas covered include the film industry in Hollywood, publishing, the rock and roll business and the management of arts-related businesses.
Customer Reviews:
The Culture Business: the art of creating fine distractions.......2002-05-22
by Gina Merlin --- THIS BOOK REVIEW WAS ORIGINALLY WRITTEN FOR THE CANADIAN ARTS PRESENTING ASSOCIATION (CAPACOA) NEWSLETTER, FOR THE PERFORMING ARTS INDUSTRY (05/2002). ------------------------------------------------------------------------------------------------------------------------------------------------------------ Today more than ever, performing arts organizations are faced with unfamiliar challenges, and arts administrators are re-examining the way we manage cultural business. What a headache, then, if you're looking for help on the shelves of the library and all the management resources seem to just miss the aesthetic mark, skirting the very issues that are at the core of the cultural businesses you represent. In Dag Björkegren's The Culture Business: Management Strategies for the Arts-Related Business, we at last have a book on management that is useful with in the context of the arts. --- In a way, The Culture Business is a wake-up call for arts managers and consultants who still espouse traditional, broad-sweeping management strategies for cultural businesses. Cultural products, Björkegren insists, require a different frame of reference altogether, one that has been largely ignored in management circles so far. --- Björkegren's position is that most research available in the field of business management is so clinical, so methodological and so 'set in its ways,' that it can ultimately only establish well-known facts. He affirms that typical organization and management theory has little bearing on the everyday business of selling of aesthetic experiences and he warns companies to beware of highly structured management strategies that place unfair expectations on arts-producing organizations. --- The Culture Business describes two strategies for cultural industries - one aesthetic, the other commercial - used by arts decision-makers to reduce uncertainty. The book features comprehensive case studies that delve into the specific ways these approaches are used, offering practical solutions and lessons that might be learned. --- According to Björkegren, the million-dollar conundrum in the arts is that there is no way to define how the art product should or will be used. The audience transforms the meaning of the product so much, he writes, that 'the production of art becomes the production of meaning.' In this way, he suggests, arts companies are actually in the business of selling potential meanings, and not finished products. Further, what works for one type of cultural product or company won't necessarily work for another, and some types of culture business are only successful using a combination of aesthetic and commercial considerations. --- The Culture Business responds to a recognized need for situation-specific and firm-adjusted theories for arts management. Björkegren sets the stage for further research in this discipline and provides the reader with the tools to approach business challenges in the arts without fear. The limitation of the book lies in the fact that his examples exclude, for the most part, the specifics of the performing arts. --- Ironically, the omission actually supports Björkegren's core assertion, that you can't paint all industries with the same brush, even within the cultural industries. His choice to focus on the publishing, film and recording industries was likely because of the availability of information or the fact that performing arts is even an less tangible (ie - more complicated) than products like CDs or books, but there are similarities. Be warned though (performing arts managers): you still might get that 'hey what about me' feeling while reading this book since its bulk is in three middle chapters devoted in detail to each of the industries studied. Still, The Culture Business represents an approximation far better than most in its genre and it is, quite admittedly, a beginning. Now that the culture cat is out of the closet, hopefully, a proper framework for performing arts business specifically will be established soon.
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Strategies for teaching managerial communication. (Focus on Teaching).: An article from: Business Communication Quarterly
Geraldine E. Hynes
Manufacturer: Association for Business Communication
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This digital document is an article from Business Communication Quarterly, published by Association for Business Communication on September 1, 2002. The length of the article is 1831 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.
Citation Details
Title: Strategies for teaching managerial communication. (Focus on Teaching).
Author: Geraldine E. Hynes
Publication:
Business Communication Quarterly (Refereed)
Date: September 1, 2002
Publisher: Association for Business Communication
Volume: 65
Issue: 3
Page: 86(7)
Distributed by Thomson Gale
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