The IABC Handbook of Organizational Communication: A Guide to Internal Communication, Public Relations, Marketing and Leadership (J-B International Association of Business Communicators)

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The IABC Handbook of Organizational Communication : A Guide to Internal Communication, Public Relations, Marketing and Leadershi

The IABC Handbook of Organizational Communication: A Guide to Internal Communication, Public Relations, Marketing and Leadership (J-B International Association of Business Communicators)

Manufacturer: Jossey-Bass
ProductGroup: Book
Binding: Hardcover

Communications | Skills | Business & Investing | Subjects | Books
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Corporate Conversations: A Guide to Crafting Effective and Appropriate Internal Communications

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Effective Internal Communication (PR in Practice)

Communication Planning: An Integrated Approach (SAGE Series in Public Relations)

The Power of Corporate Communication : Crafting the Voice and Image of Your Business

ASIN: 0787980803

Book Description

The IABC Handbook of Organizational Communication is the fourth edition of the best-selling resource that offers a comprehensive collection of practical knowledge and insights about effective corporate communication and its effect on organizational success. With contributions from the leading experts in organizational, business, and corporate communications, this invaluable resource examines each of the functional areas of organizational communication including internal communication, public relations, marketing, and communication strategy. This important book is written for communicators in organizations of all types—large and small, public and private, for profit and not for profit. The contributors demonstrate how these fields are changing and what the future holds. This edition includes illustrative case studies and information on new topics such as globalization and crosscultural communication, new technologies and employment patterns, corporate responsibility, research measurement and ROI, and the virtual corporation.

Customer Reviews:

The IABC Handbook of Organizational Communication : A Guide to Internal Communication, Public Relations, Marketing and Leadershi.......2006-06-30

it is not very academic i am dissapointed , it is based on merely pratical experiences rather than scientifical data.

The New Handbook of Organizational Communication: Advances in Theory, Research, and Methods

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Thumbs Up!
Mediocrity at its best

The New Handbook of Organizational Communication: Advances in Theory, Research, and Methods
Frederic M Jablin , and Linda L. Putnam
Manufacturer: Sage Publications, Inc
ProductGroup: Book
Binding: Hardcover

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Engaging Organizational Communication Theory and Research: Multiple Perspectives
Communication Research Measures: A Sourcebook (Lea's Communication Series)
Theories of Communication Networks
Sociology of Organizations: Classic, Contemporary and Critical Readings
Handbook of Organizational Communication: An Interdisciplinary Perspective

ASIN: 0803955030

Book Description

Organizational communication as a discipline has grown tremendously over the latter part of the century, but accompanying that growth has been a struggle to establish a clear identity for the field. The ongoing evolution of complex organizations in an equally complex global environment has scholars continuing to define and redefine the focus, the boundaries, and the future of the field. The New Handbook of Organizational Communication is a landmark volume that weaves together the various threads of this interdisciplinary area of scholarship.

Customer Reviews:

Thumbs Up!.......2002-09-16

This book provides a solid overview of Organizational Communication from a scholarly perspective. The authors do an excellenct job of identifying and elaborating on key issues, elaborating on related inquiry and elaborating on future considerations for the field.

Mediocrity at its best.......2002-09-12

This book characterizes much of what is wrong with the current way in which text-books are pumped out by authors/academics/publishers to serve as a new yet ultimately qualitatively useless addition to the heap of knowledge in any given field. It is not that the topics presented here are useless, meaningless or anything of the sort, it is simply that the mediocrity with which they are written about and presented to the reader- supposedly a student attempting to learn about these subjects- is apparant on nearly every page.
If the mark of someone who truly understands their field of study is their ability to clearly and easily convey and teach it to others, than many of the contributors to this book do not truly understand their field, certainly not to the extent that they should when being held up as the fore front of their academic field. Read or Buy if you must, but turn to others sources for a better reading and learning experience.

Zen of Groups: A Handbook for People Meeting With a Purpose

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Facilitation - Working with People
A hand book for mastering the dynamics of groups.

Zen of Groups: A Handbook for People Meeting With a Purpose
Dale Hunter , Anne Bailey , and Bill Taylor
Manufacturer: Fisher Books
ProductGroup: Book
Binding: Paperback

General | Organizational Behavior | Business & Investing | Subjects | Books

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The Art of Facilitation: How to Create Group Synergy
The Skilled Facilitator Fieldbook: Tips, Tools, and Tested Methods for Consultants, Facilitators, Managers, Trainers, and Coaches (JOSSEY-BASS BUSINESS & MANAGEMENT SERIES)
The Skilled Facilitator
Planning Instruction for Adult Learners, Second Edition
Extreme Facilitation: Guiding Groups Through Controversy and Complexity

ASIN: 1555611001

Book Description

Learn skills for working in groups

Throughout Life, everyone has opportunity to belong to groups, starting with families, schools, community orgainzations, recreation groups, sports organizations and, finally, in business.

A must-have book to help you become a more effective group member and stimulate your meetings with energy needed for achieving your goals.

You'll learn the skills for participating in groups as an individual member, make groups as a whole more effective, and make group meetings more enjoyable through tapping the synergy available in groups.

Discusses the essence of what makes groups work, then applies the principle of Zen to helping them function better.

The toolkit includes techniques and exercises on generating ideas, defining priorities, creative thinking, expressing feelings, energizing the group, team-building, conflict-resolution, plus, beginning and ending a group.

Customer Reviews:

Facilitation - Working with People.......2003-09-26

This group puts together a wonderful message of how to manage group meetings with heart. They give clear examples of activities that can be used to defuse conflict, enhance team effectiveness, and methods to monitor yourself and your team for leaving your baggage behind and achieving group synergy. If yours is a consensus-oriented organization, or you'd like to begin using consensus-based decision making, this is a great book. See also their book specifically for meeting facilitation, "The Art of Facilitation".

A hand book for mastering the dynamics of groups........2000-04-03

The Zen of Groups is a handbook for effective group participation. It achieves this through distinguishing the elements of group dynamics.

The Zen of Groups is written in simple language and makes complex and subtile issues clear and easy to understand. This gives both the beginner and advanced facilitator or group participant alike access to understanding and making a useful difference in the dynamics of any group.

The Zen of Groups also has a section of tools and processes which can be applied to assist groups which are stuck or not acheveing their purpose to move forward.

Book Description

At last, a book on parliamentary procedure that everyone can understand!

If you've ever had to run a meeting according to parliamentary procedures, you know just how difficult it is to keep track of all the rules, much less follow them. Figuring out what to say and how to say it seems an impossible task.

Robert's Rules in Plain English is the solution to that problem. Not only does it provide you with essential, basic rules in simple, straightforward English, it also includes sample dialogues so you can see exactly how those rules work in practice.

Using summaries, outlines, charts and forms, Robert's Rules in Plain English provides you with all you need to know to run a meeting successfully and to keep it on track.

Customer Reviews:

Reference book.......2007-06-10

Great resource for anyone wanting to learn more about running meetings in an organizational setting. Seems to me lots of meeting attendees think they know how to make motions and take actions but in my experence most meeting attendees do not know the basic rules of order. I use this small easy to understand book monthly as a reference at my Chamber of Commerce. A must have if you serve as a member of any Board of Directors or formal meeting group.

It's a practical guide to Robert's Rules.......2007-03-12

This is a nice book for the money. It's easy to read. It has a good layout.

Roberts Rules made easy.......2005-10-24

I found the book as represented and easy to read and it has all the simple answers that you might need quickly. Reading the full Roberts Rules of Order revised can take time this makes it easy to pick out the simple explanation and answers. Nice to take to the meetings for quick reference.

Roberts Rules in Plain English.......2005-10-21

The book is a decent primer and is certainly more readable than Robert's original book. Of course the original and all of its editions remain an example of very incomprehensible and convoluted language even for its era. However, I have to handle large meetings of very strong-willed, intelligent people, so I found the "Plain English" book not very useful. I need to know the details and complexities of handling important meetings so that I make the right decisions. I will stick with the more sophisticated texts.

Robert's Rules in Plain English.......2005-09-16

Was very disappointed. I thought the book would have contained the entire book of Robert's Rules written in language easily understood by all who read it. The book I received was very brief in dealing with situations that arise during a meeting. It dealt with very few situations.

Handbook of Telecommunications Economics

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Good useful volume
A real handbook

Handbook of Telecommunications Economics
M., Ed. Cave
Manufacturer: North Holland
ProductGroup: Book
Binding: Hardcover

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Handbook of Telecommunications Economics, Volume 2: Technology Evolution and the Internet (Handbook of Telecommunications Economics)
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Pricing Communication Networks: Economics, Technology and Modelling (Wiley Interscience Series in Systems and Optimization)

ASIN: 0444503897

Book Description

Hardbound. The last two decades have seen exceptionally fast rates of change in every aspect of the telecommunications industry. These include major technology changes and the convergence of the broadcasting, information technology and telecommunications industries. The earlier view of telecommunications as a natural monopoly has now given way to one in which almost all parts are susceptible to some form of competition. Simultaneously, market structure has changed through the replacement of the former monopolistic, vertically integrated telephone companies by a variety of competing firms. These developments have been accompanied by major legislative and regulatory developments, including the passing in the United States of the 1996 Telecommunications Act and the introduction of a large number of new laws and regulations in Europe and elsewhere. The same changes have seen a massive expansion of independent regulatory agencies. This volume provides det

Customer Reviews:

Good useful volume.......2003-07-11

As a user of this handbook for my research I have found it to be an extremely useful tool to learn about the various aspects of this field which has more or less been defined by this volume.

A real handbook.......2002-12-09

This is a real handbook. It covers the complete field of telecommunications: theories, technologies and pratice.

Book Description

The Comprehensive Resource for Designing and Implementing MSG Processes
As organizations strive to make the best possible decisions on critical issues such as compensation, succession planning, staffing, and outplacement, they have increasingly turned to multisource feedback (MSF) for answers. But while use of MSF (or 360-degree) systems has proliferated rapidly, understanding of its complexities has not—and many companies are moving forward with MSF amid a dangerous void of systematic research and discussion on this powerful process.

The Handbook of Multisource Feedback provides the most comprehensive compendium available of current knowledge and practice in MSF. The volume's diverse group of contributors—which includes renowned academics, practitioners, and applied researchers—represents the acknowledged thought leaders in the current and future practice of MSF. Through their multiple perspectives, they identify best practices in the design and implementation of MSF processes and offer key guidelines for decision making when using MSF

The book offers solid grounding in the nuts and bolts of MSF data collection and reporting, providing a process model that leads the reader step-by-step through each phase of an MSF system. It details the developmental and decision-making uses of multisource feedback, describing MSF applications for improving executive development, organization development and change, teams, performance management, personnel decision, and more. And it addresses the realities of system forces that influence MSF processes, including legal, ethical, and cross-cultural issues.

The Handbook of Multisource Feedback will provide an ideal one-stop reference for practitioners, researchers, consultants, and organizational clients who need to understand the challenges of using multisource feedback.

The Editors
David W. Bracken, is director of research consulting at Mercer Delta Consulting group, LLC. His twenty-two years of practice have included multisource feedback systems, individual and organizational assessments, performance management, and management development.

Carol W. Timmreck, is an organization development consultant at Shell Oil Company. She is a cofounder of the Multisource Feedback Forum, a consortium of organizations with active MSF processes.

Allen H. Church, is a principal consultant in management consulting services at PricewaterhouseCoopers, specializing in multisource feedback systems and organizational surveys. He is also an adjunct professor at Columbia University.

The complete guide to MSF systems

Handbook of Multisource Feedback offers a comprehensive, multiperspective look at the most current knowledge and practice in multisource feedback (MSF) systems. Drawing from extensive research and practice, a diverse group of distinguished contributors presents the "best practices" in the field and offers pragmatic guidelines for decision making at each step of design and implementation of an MSF process.

Contributors include:
David Antonioni
Leanne E. Atwater
H. John Bernardin
Scott A. Birkeland
Walter C. Borman
David W. Bracken
Stephane Brutus
W. Warner Burke
Allan H. Church
Jeanette N. Cleveland
Victoria B. Crawshaw
Anthony T. Dalessio
Maxine A. Dalton
Mark R. Edwards
Ann J. Ewen
James L. Farr
John W. Fleenor
Marshall Goldsmith
Glenn Hallam
Michael M. Harris
Sally F. Hartmann
Jerry W. Hedge
Laura Heft
Mary Dee Hicks
George P. Hollenbeck
Robert A. Jako
Richard Lepsinger
Jean Brittain Leslie
Manuel London
Anntoinette D. Lucia
Dana McDonald-Mann
Carolyn J. Mohler
Kevin R. Murphy
Daniel A. Newman
David B. Peterson
Steven G. Rogelberg
James W. Smither
Jeffrey D. Stoner
Lynn Summers
Carol W. Timmreck
Carol Paradise Tornow
Walter W. Tornow
Catherine L. Tyler
Brian O. Underhill
Ellen Van Velsor
Nicholas L. Vasilopoulos
Kiran Vendantam
Janine Waclawski
David A. Waldman
Alan G. Walker
Tom Wentworth
Alicia J. Winckler
David J. Woehr
Francis J. Yammarino

Download Description

An ideal one-stop reference for anyone who needs to implement an effective multisource feedback system (MSF), this book is the most comprehensive compendium available on the subject. The volume's expert group of contributors identify best practices in the design and implementation of MSF processes and offer guidelines for decision making when using MSF. The book offers solid grounding in the nuts and bolts of MSF data collection and reporting and provides a process model that takes readers step-by-step through each critical phase. It details the developmental and decision-making uses of multisource feedback, describing MSF applications for improving executive development, organization development and change, teams, performance management, personnel selection, and more. It also examines the system forces that influence MSF processes, including legal, ethical, and cross-cultural issues.

Customer Reviews:

Worth the Time.......2005-08-02

The Handbook of Multisource Feedback (MSF) was a full review of the experts in the field. It was recommended to me as the only resource you will need on this topic. I agree, I felt well prepared and informed on MSF after reading this handbook. The expert authors provided guidance for each step of the MSF process. This book is worth the time to read.

Colleen Kendall, EdD, MBA

One of the best of its kind.......2001-07-06

If I could have just one recent book on my shelf to use as a reference for leadership development, organizational effectiveness, performance feedback and coaching, this would be the one. Each chapter is authoritatively written in clear, approachable language. Reflected in the chapters is a high level of professional and scientific discipline without a hint of academic arrogance. Unlike many edited books having different authors for each chapter, this book is well structured and integrated so as to be readable either from beginning-to-end (probably the best way) or each chapter standing alone. The chapter authors, each a recogonized expert, obviously paid attention to the others' writings. Each author provides a complementary piece of the puzzle while avoiding repetition. This handbook is an excellent example of how a compendium should be edited, and how a team of authors can blend their efforts on a complex subject.

The Director had a Heart Attack and the President Resigned: A Handbook on Board-Staff Relations

Average customer rating:

A must read for all professionals!

The Director had a Heart Attack and the President Resigned: A Handbook on Board-Staff Relations
Gerald B. Bubis
Manufacturer: Center for Jewish Community Studies
ProductGroup: Book
Binding: Paperback

General | Organizational Behavior | Business & Investing | Subjects | Books

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Leadership | Management & Leadership | Business & Investing | Subjects | Books

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On Being Nonprofit: A Conceptual and Policy Primer
Good to Great: Why Some Companies Make the Leap... and Others Don't

ASIN: 9652180378

Book Description

This volume offers a solid manual on how to deal with the realities and practicalities of board-staff relations, principally but not exclusively in Jewish organizations. It contains thoughtful articles dealing with the issues of the governance of non-profit organizations and board-staff relations of those non-profits. Also included are over fifty scenarios from real life, short case studies of true situations which touch on most of the problems that volunteers and professionals confront in the course of their working together. A third section contains tools and exercises for dealing with different kinds of board and staff problems.

Customer Reviews:

A must read for all professionals!.......1999-11-16

Bubis does it again. He's a leader in the field and his insights are welcomed for all professionals working in the non-profit field. The book mentions issues current in the field that others have failed to deal with, especially with those working with Boards and Committees.

Successful Manager's Handbook (DK Essential Managers)

Average customer rating:

Everything is here for a newcomer
So many pages so little insight
NOT JUST FOR MANAGERS, IT'S A HANDBOOK FOR ALL
I haven't read this book yet

Successful Manager's Handbook (DK Essential Managers)
Moi Ali , George P. Boulden , Terence Brake , and Robert Heller
Manufacturer: DK ADULT
ProductGroup: Book
Binding: Hardcover

General | Popular Economics | Business & Investing | Subjects | Books

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Leadership | Management & Leadership | Business & Investing | Subjects | Books

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Essential Managers Manual
Managing for Excellence (Essential Managers)
Essential Managers: Strategic Thinking
Essential Managers: Project Management (Essential Managers Series)
Essential Managers: Learning To Lead

ASIN: 0789490102

Book Description

The essential practical guide to effective management techniques that shows how to achieve a high level of excellence in business. Combining the work of experts in various fields, the Successful Manager's Handbook is an easy-to-follow, practical guide that will benefit managers at all levels. With over 1,200 tips in key areas, this up-to-date guide provides all the necessary steps to become a more effective manager.

Customer Reviews:

Everything is here for a newcomer.......2007-06-08

If you need a definitive guide to management and a handy reference manual, this is absolutely a good way to spend your cash. I've often used this book to assist others in new management positions. It is well indexed and provides a strong visual system of organization that would prove valuable for new managers.

So many pages so little insight.......2005-03-31

This is more a "life coach" book than a management book. It is filled with suggestions that are pretty much common sense. If you are a manager you should already know all this stuff!

NOT JUST FOR MANAGERS, IT'S A HANDBOOK FOR ALL.......2002-12-25

They call it "Successful Manager's Handbook". That is correct. But one thing you should know about this beautifully structured text is that it benefits anyone who seeks knowledge from it. Thus, I would not advise you to wait until you become a 'successful manager' before paying attention to it.
Even if you are the most unsuccessful messenger around, the valuable productivity guidelines in this book would go a long way in defining and improving your status. If diligently applied, the principles of this book would enhance your overall potentials: be it official or domestic.
This book is a handbook for all. It is an asset for matured dealings.

I haven't read this book yet.......2002-10-26

I just picked up a copy in an airport bookstore. I looked at one suggestion, and used it when I got back to the office. My productivity has skyrocketed. I think a lot of the suggestions here are commonsense. But do any of us have enough commonsense?

Tools for Virtual TeamsA: Team of Fitness Companion

Average customer rating:

Good for the Tool Kit, but not a Stand-Alone Source
an essential for managers, consultants

Tools for Virtual TeamsA: Team of Fitness Companion
Jane E. Henry , and Meg Hartzler
Manufacturer: McGraw-Hill Companies
ProductGroup: Book
Binding: Paperback

Workplace | Organizational Behavior | Business & Investing | Subjects | Books

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Management | Management & Leadership | Business & Investing | Subjects | Books

Teams | Management & Leadership | Business & Investing | Subjects | Books

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Manager's Guides to Computing | Business & Culture | Computers & Internet | Subjects | Books
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101 Leadership Actions For Creating And Managing Virtual Teams (101 Leadership Actions)

ASIN: 0873893816

Book Description

Geographically dispersed work groups--virtual teams--must work well together without the advantage of meeting face-to-face. This leading-edge book provides strategies for effective team leadership, and includes exercises, case studies, and models to give readers a jump-start on the future of teamwork.

Customer Reviews:

Good for the Tool Kit, but not a Stand-Alone Source.......2000-08-26

I found Hartzler & Henry's book to be a very good set of tools for leaders and members of virtual project teams. The content and exercises it includes are forthright and practical, and flow from good grounded theory and practical experience. It is published by the American Society for Quality, and so has a practical, quality & numbers bent.

The drawback to the book, as I read it, was that it is a specialized book. It addresses project teams. It does not address leadership issues, technology, or ongoing (versus project-based) virtual teaming in any great detail. My partner found the text to be a little simplistic, but I felt that the writing level was clear and appropriate for technical project managers. I would not recommend it as a primer on virtual teams for executives. ;-)

Recommendation: Buy it for your tool kit, but don't make it the only book on virtual teams you use. The authors have done a very good job on the topic they wanted to cover.

an essential for managers, consultants.......2000-01-28

This book does a great job of providing tools and methods that are grounded in solid theory.

The Communication Handbook: A Student Guide to Effective Communication

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The Communication Handbook: A Student Guide to Effective Communication

Manufacturer: Juta Academic
ProductGroup: Book
Binding: Paperback

Communications | Skills | Business & Investing | Subjects | Books

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General | Business & Investing | Subjects | Books

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Communication | Words & Language | Reference | Subjects | Books

Organizational Behavior | Business Management | Professional & Technical | Subjects | Books
ASIN: 0702159328

Book Description

A step-by-step guide on how to acquire effective communication skills, this book is written against the background of the growing need for students, professionals, and anyone who has to deal professionally with other people to become ever more entrepreneurial. The text focuses on how to become a better speaker, listener, reader, and writer. All forms of writing are addressed, from business letters, reports, and faxes to e-mails, academic writing, and referencing. This new edition covers short messages and grammar. The book uses relevant examples and illustrations drawn from familiar situations and diverse cultural backgrounds. It is accessible to both first and second language speakers and uses in-text citations and references that teach correct referencing conventions and gives readers the skills and knowledge to explore the topic further on their own.

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