Powerful Conversations: How High Impact Leaders Communicate
Average customer rating: 4 out of 5 stars
  • Learn how high impact leaders communicate
  • Excellent Leadership Tool
  • A piece of the jigsaw
  • Insightful!
  • Excellent guide for impactful conversations and leadership
Powerful Conversations: How High Impact Leaders Communicate
Phil Harkins
Manufacturer: McGraw-Hill
ProductGroup: Book
Binding: Hardcover

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ASIN: 0071353216

Book Description

"Phil Harkins has it exactly right. To be a leader is to communicate powerfully—as he does in this thoughtful book." - Robert B. Reich, Professor of Social and Economic Policy Brandeis University.

Powerful Conversations breed a powerful organization. POWERFUL CONVERSATIONS is packed with goal-oriented strategies, tools, and real-life examples from great leaders. Use its deliberate, directed techniques to achieve exceptional levels of performance, create and maintain valuable relationships, and forward the goals of both yourself and your organization with every word you speak. Mastering the three stages of a Powerful Conversation—from shared feelings and beliefs, to an exchange of wants and needs, closing with action steps and mutual commitments—will help you exercise more control over your interactions, and greatly enhance both your leadership skills and your success.

Look inside to discover:
How to plan, conduct, and measure Powerful Conversations;
Using the Tower of Power as a tool in coaching;
The four Cs of Trust—clarity, caring, consistency, and commitment
Five strategies to satisfy—and keep—your best employees
Tools to turn the company grapevine from a poisonous plant into a pathway for learning
Determining your leadership competencies through the Leadership Assessment Instrument
Targeting Passionate Champions to drive an Agenda for Change.

Leaders across the country are praising POWERFUL CONVERSATIONS:

"Phil Harkins has it exactly right. To be a leader is to communicate powerfully—as he does in this thoughtful book." - Robert B. Reich, Professor of Social and Economic Policy, Brandeis University.

"Powerful Conversations have made a real difference in the effectiveness of the Operations Senior Leadership Team. We are delivering unprecedented results thanks to the clearer communication and improved working relationships." - Larry Gundrum, Senior Vice President, Kraft Foods.

"In my business, Powerful Conversations are leading to believability and a growing sense of achievability by our employees that they can drive a massive agenda for change." - Linda Coughlin, Managing Director, Scudder Kemper Investments, Inc.

"In a fast forward world, candor and clarity are prerequisites for success. POWERFUL CONVERSATIONS is a must read book for leading into the 21st century." - Steve Ozonian, Chairman and CEO, Prudential Real Estate and Relocations Solutions.

"A powerful guide, both savvy and wise, to emotional intelligence in action. Phil Harkins has given us an essential handbook for leaders at any level." - Daniel Goleman, Author, Working with Emotional Intelligence.

Download Description

Powerful communicators are made, not born. Powerful Conversations outlines the conversational techniques and tools that leaders from all walks of life use to create a bond with their listener, motivate others to achieve exceptional performance, and achieve business goals with each conversation.

Noted leadership expert Phil Harkins packs years of research and interviews into Powerful Conversations. His step-by-step blueprint will show every reader how to conduct and control effective, productive conversations and includes:
-- The power conversation strategies of Oprah Winfrey, Jack Welch, and others
-- Diagrams, models, lessons, and tests exploring the latest conversation technology
-- A hands-on workbook for practicing powerful conversation techniques

Customer Reviews:

4 out of 5 stars Learn how high impact leaders communicate.......2006-02-21

It is no secret that some leaders can inspire people to heroic levels of greatness, while others can not even stimulate individuals to the level of mediocrity. Some organizations can inspire fierce employee loyalty while others watch their top talent depart regularly. The author of this book argues that often the reason for these situations lies in the way the top leaders of an organization communicate with the rest of the organization.

The author of this book shares his insight as to how high impact leaders communicate. By sharing the stories of some remarkable leaders who use Powerful Conversations techniques to spread their voice throughout their organization, to instill trust and loyalty, and to effectuate deep and profound change when change is necessary, the author hopes to share:

· why you must always say what you will do and what you say;
· how to use the four-step Tower of Power to guide companies through Powerful Conversations that lead to action;
· how to really listen to people so that organizations hear their message and they know that you understand;
· how to create Agenda for change and implement it to create profound change within the organization.

The author shares the five competencies-focused drive, emotional intelligence, trusted influence, conceptual thinking and systems thinking-shared by all high-impact leaders.

4 out of 5 stars Excellent Leadership Tool.......2003-11-24

Prior to reading Powerful Conversations: How High-Impact Leaders Communicate, I had anticipated a manual to the proper rules of conversation. However, this book turned out to be much more than a manual of sorts. Harkins not only provides ways to develop excellent communication as well as leadership skills, he also explains what powerful conversations are, how they are structured, and what types of impacts, accomplishments and outcomes they render.
Being able to communicated effectively is critical in today's corporate world. Harkins reminds us of some of the most basic skills that most of us don't even consider to be as important in communication as they actually prove to be. Skills such as the ability to build trusting relationships and listen carefully to others.
However, not all the techniques discussed are as basic. It does indeed take practice to become a master of powerful conversation. Harkins provides six tools which can be used to enhance your communication and leadership skill in order to ensure greater success. I found Tool 1: Planning, Conducting, and Measuring Powerful Conversations, to be an excellent guideline for the preparation and implementation of powerful conversations. This tool also provides a series of simple but very relevant questions that you can ask yourself to determine what type of outcome resulted from your conversation.
Harkins also includes a self-scoring sample of the Leadership Assessment Instrument (LAI) to help you gain insight into your own leadership abilities, which I found to be extremely helpful.
Overall, I found this book to be very beneficial and would recommend it to professionals, students, and anyone looking to enhance their success.

4 out of 5 stars A piece of the jigsaw.......2003-07-15

The title Powerful Conversations: How High-Impact Leaders Communicate led me to believe that this book was primarily concerned with interpersonal communication. I found, however, that it is largely focussed on the ethics of leadership and the philosophy of emotional intelligence as applied to big business. The book is of high calibre in this respect, and for this reason I gave it 4 stars. But if you are looking for a hands-on manual on communication you will need to look elsewhere.

Anyone who is sufficiently motivated to read this book will no doubt be already aligned with the basic philosophy of trust, openness, honesty, and clarity. The challenge lies in implementing such a philosophy. No doubt Harkins takes a more practical approach in his corporate training programme, and it would be a very large and expensive book if it were to contain such a programme in full. However, I find it frustrating that Harkins spends far more time explaining why than he does explaining how. Some methodology is woven into the text, but on the whole, the presentation focuses largely on principles and attitudes.

All of these elements, of course, provide a necessary foundation for any system; after all, rote behaviours are largely unsustainable. But there is also a need for clear directives on the progressive action steps that need to be taken. The book must serve exceedingly well as a door opener for corporate clients, but the owner/operator of a small business will not find definitive steps that he or she could progressively implement from the book alone. I should add that I am not advocating the rigid paint-by-numbers formula that some other motivational books follow.

What I most question is Harkins' representation of trust as a primary focus, rather than as an outcome of deliberate and conscious process. Trust, far from being a subjective quality only, is an objective competency that employees as well as their leaders must progressively develop and demonstrate. For example, in his book, Leadership, Rudolph Giuliani describes the functioning of his mayoral team with great frankness. In so doing, he demonstrates clearly how trust is not assumed at the beginning; it is developed over time and established through frank and honest appraisal of each team member's verbal and practical input. I miss this in Harkins' book.

I have nevertheless reserved a place for Powerful Conversations on my bookshelves. But to round out Harkins' perspective, I have added books like Rudolph Giuliani's Leadership, Jim Loehr's & Tony Swartz's The Power of Full Engagement, Dorothy Leeds' The 7 Powers of Questions and Meryl Runion's Power Phrases. Together, they make a mighty team.

4 out of 5 stars Insightful!.......2001-04-24

When you talk, do people listen? Communicating effectively is essential in the business world. It is the first step in the path toward leadership. While other business books discuss leadership as a whole, this one focuses in on one of the most basic - and often overlooked - prerequisites to leadership: excellent communication skills. While most of the suggestions presented in Powerful Conversations seem like simple common sense, the book does get you to focus on critical points that you probably take for granted, like building trust, preparing in advance for potentially touchy conversations and actually listening to what other people say. In addition, it offers some helpful conversational strategies and pointers for determining when your meeting is heading south. We [...] recommend this book to executives in leadership positions, who will be reminded to brush up on their conversational style and delivery, and to business people and students looking to talk their way to the top.

5 out of 5 stars Excellent guide for impactful conversations and leadership.......2000-02-25

This book provides the necessary tools for leadership and impactful conversations. It provides real-life technologies and tools for leaders at all levels of the organization. Inspiring and educational, this book should be on the shelf of all emerging and current leaders.
Inspire Any Audience: Proven Secrets of the Pros for Powerful Presentations
Average customer rating: 4.5 out of 5 stars
  • Practical
  • Less Than It Appears
  • Clear and well written
  • Best presentation book I've read!
  • DEFINITELY improved my seminar delivery skills
Inspire Any Audience: Proven Secrets of the Pros for Powerful Presentations
Tony Jeary
Manufacturer: Trade Life Books
ProductGroup: Book
Binding: Paperback

GeneralGeneral | Business & Investing | Subjects | Books
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ASIN: 1577570235

Customer Reviews:

4 out of 5 stars Practical.......2007-06-13

If you desire to motivate or keep your audience interested, this is a practical, helpful book.

3 out of 5 stars Less Than It Appears.......2002-05-21

If you do long seminars especially all day, this is the best book for such a developing professional speaker that I have read. If you are looking to build a strong 10 to 30 minutes inspiring and/or motivational speech this is definitely not the book for you. If that is what you are looking for then you want Success Secrets of the Motivational Superstars : America's Greatest Speakers Reveal Their Secrets by Michael Jeffreys. Furthermore, Jeffreys is the best overall book on becoming a great speaker. If you are serious about speaking performance you must read this book. If you want to see what an exceptionally well research book looks like read Jeffreys. It is getting harder to find so don't delay. Indirectly Jeffreys shows you how to research by example. Professional speaking is about being a first class expert. Only then develop an entertaining and humorous format and delivery. Or you could shoot for the lower rung of just being funny. Unfortunately, just being an expert does not put you on the ladder.

With the name Zig Ziglar-- his business associate-- all over this book my hopes were to high. The title (Inspire Any Audience) is overdone. Inspire is a misrepresentation. Keep them interested would be more accurate. Page 121 he advises avoiding words like certainly, positively and others. If the word any is not a violation then it will require a Clinton like explanation for the word "is" or in this case "any" from Jeary.

In chapter 8 "Keeping Their Attention" he introduces the concept of business entertainment-a phrase he has trademarked. In the title he uses the words proven secrets. The big secret is that his explanation of business entertainment is shockingly shallow. The worthy gist of is to do bold things to keep the audience engaged. Sorry, Jeary the command to play music, play games and other categories does not cut it. Explain yourself. I get the drift of it enough to say that is the book that Jeary or someone should write. That book would be fresh and exciting. In fact if that book exists I am going to find it.

On page 96 there is a page on gestures. In nearly every speaking book the author is so afraid of mechanical outcomes that they say trite stuff about be natural or be yourself. Give Jeary credit for making an attempt at giving some specific advise about gestures. The book turns me off on paying big bucks for his in person seminar on presentations at this point. There are lots of little tidbits and minor insights through out the book.

Just--- not a block buster book. It is well above average. Of the 40 plus books on speaking that I have read and reviewed on Amazon this book is at the lower end of the top ten books to read for public speaking improvement. Clearly, a worthy book.

Inspire Any Audience is worth the money and then some but it is not an inspired book that the author was burning to write. It is a darn good survey of techniques to give your customers an interesting day long seminar.

5 out of 5 stars Clear and well written.......2001-12-05

A fantastic book on a topic one easily neglects. The book is very clear written, enjoyable to read and re-read (a must), and devided into 4 parts: Before the Presentation, Beginning your Presentation, The Body of your Presentation, Closing your presentation. Tony Jeary succeeded in packing tons of useful information in that little book. A great book for the serious presenter!

5 out of 5 stars Best presentation book I've read!.......2000-12-26

Jerry presents usable ideas in a clear writing style. His methods force you to discover your target and keep you on-message from the introduction to the final summary and close. His Business Entertainment section is worth the price of the book. A must read for *any* presenter, pro or one-timer.

5 out of 5 stars DEFINITELY improved my seminar delivery skills.......2000-07-08

This book delivers far more than I thought it would when I first purchased it.

My openings have gotten a thousand times better. I've learned how to keep the audiences attention - especially during my longer (2+ hours) seminars. And there's a better flow between changes in topics.

I still pull this book out before all of my major presentations just to make sure I'm still on point. Whether you're a beginner or a professional speaker, I think you'll get a lot of value in this book, not found elsewhere.
Speaking Your Way to the Top: Making Powerful Business Presentations (Part of the Essence of Public Speaking Series)
Average customer rating: 4.5 out of 5 stars
  • Speaking Your Way to the Top: Making Powerful Business Presentations
  • Speaking Your Way to the Top: Making Powerful Business Presentations (Part of the Essence of Public Speaking Series)
  • Best Book on Business Presentations
Speaking Your Way to the Top: Making Powerful Business Presentations (Part of the Essence of Public Speaking Series)
Marjorie Brody
Manufacturer: Allyn & Bacon
ProductGroup: Book
Binding: Paperback

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ASIN: 0205268145

Book Description

With endorsements from two of the largest and most influential public speaking groups -- the National Speakers Association and Toastmasters International -- this book is a professional's key to success in the workplace. From job interviews to multimedia presentations, the way people present themselves and their thoughts can make or break their career. But they don't have to be a professional performer to give a great presentation - everything they need to know is right here. Popular trainer and keynote speaker Marjorie Brody leads readers step-by-step through planning, preparing, and delivering presentations of all types. Readers will learn about the homework they should do first, how to organize a presentation and develop the content, interesting ways to use data, how to grab attention and establish credibility, plus a wealth of other valuable information. Interested in team presentations? Client meetings? Conference speaking? Brody describes what it takes to make each one successful. But that's not all. She also provides dozens of ways to summarize and remember the most important ideas, including planning sheets, quick reviews and lists of tips and techniques. This book should be on the bookshelves of anyone who needs to present in their professional career. Part of the Essence of Public Speaking Series.

Customer Reviews:

4 out of 5 stars Speaking Your Way to the Top: Making Powerful Business Presentations .......2007-07-18

This book was used in school and prooved to be VERY helpful. It has helped me to earn straight "A's" so far!!

4 out of 5 stars Speaking Your Way to the Top: Making Powerful Business Presentations (Part of the Essence of Public Speaking Series).......2007-03-09

Easy to Read, Easy to Follow

5 out of 5 stars Best Book on Business Presentations.......2001-01-06

While not in sales-ever, I have made more than 10,000 business presentations to groups outside the organization. The group size ranged from a few to many people. I have attended even more presentations than I have given. Overall, this is the best book on business presentations that I have read thus far and it is likely to be one of the best books on the subject when I have read even more books on the subject. Treatment of team presentations and video conferencing was very good. The discussion of hand outs to the audience is excellent. The review of all types of visual aids is very good. The author does a superb job reviewing the use of slides that is so overdone. Admonishment to keep jargon to a minimum is very correct.

Using stories and anecdotes is handled comprehensively. Humor is hard to use in a business environment. When you are sure it is going to work it is very effective, it is risky as the author discusses. The work on delivery techniques and gestures is good. The brief discussion on stage fright is O.K. The idea of ending stage fright forever is unrealistic. Always be aiming for the that big opportunity that will bring the butterflies right back. The tools to beat nerves need to be in constant development. No author has done a great job on the subject. The most important technique is to become a leading expert on your subject and yet this is rarely mentioned.

This book has substance, is nicely organized and well written. The author exudes credibility with humility. Compared to the more than two dozen books on speaking read in recent months, this is one of the best. The areas that I wish I would have gotten help on earlier are using emotional appeals and personal stories for a highly sophisticated audience.
Powerful Communication Skills: How to Communicate With Confidence
Average customer rating: 3 out of 5 stars
  • A Solid Effort!
Powerful Communication Skills: How to Communicate With Confidence
Colleen McKenna
Manufacturer: Career Press
ProductGroup: Book
Binding: Paperback

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ASIN: 1564143562

Book Description

Powerful Communication Skills will show users how to speak clearly, listen accurately, and assert oneself effectively. Developing powerful methods of sharing information - whether it's reading, writing, speaking, or listening - will result in higher self-esteem, clearer communication and a powerful professional image.Written in an easy to follow format, this guide shows how to bridge communication gaps, how to clearly ask for infomation needed, and how to deal more effectively with challenges. With easy-to-implement tips, users can immediately incorporate the content.

Customer Reviews:

3 out of 5 stars A Solid Effort!.......2001-04-24

There's more to communications than words, and according to Colleen McKenna you'll have to master a diverse set of self-expression skills if you want to succeed in business. In her book, McKenna covers diverse topics ranging from speaking, writing and listening, to asserting yourself, solving problems and dealing with put-downs. The impressive breadth of the book is also its greatest weakness, in that with so much ground to cover, McKenna is in no position to delve deeply into any one point. As a result, the chapters are lacking in detail. However, each section does provide a wonderful introduction to issues like the problems of communicating with members of the opposite sex and the best ways to prepare for a public speaking engagement. We [...] recommend this book to professionals interested in getting a well-rounded sample of several communications disciplines before plunging into more in-depth research.
Powerful PowerPoint for Educators: Using Visual Basic for Applications to Make PowerPoint Interactive
Average customer rating: 4 out of 5 stars
  • Very good for one specific aspect
  • The Power of a Programmer (without being one)
  • Improperly Titled
  • Only book on VBA devoted to PowerPoint
Powerful PowerPoint for Educators: Using Visual Basic for Applications to Make PowerPoint Interactive
David M. Marcovitz
Manufacturer: Libraries Unlimited
ProductGroup: Book
Binding: Paperback

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ASIN: 1591580951

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Learn to use PowerPoint in ways you never thought possible. Marcovitz shows how, providing practical instruction for using Visual Basic for Applications (VBA) to create learning environments and educational materials that support and enhance student success. With the widespread availability of PowerPoint (every copy beginning with version 1997 comes with VBA built-in) schools have all the tools they need to create powerful and interactive multimedia resources. The true power of multimedia lies in its ability to engage students' minds. Professional multimedia tools are too difficult to learn, too expensive, or both, and although many teachers and students use HyperStudio or PowerPoint to develop multimedia projects, these projects often lack true interactivity. Using VBA with PowerPoint gives teachers and students an accessible way to easily create interactive multimedia resources and projects. After introducing the basics of educational planning, the design process, and the benefits of designing and using multimedia, this book offers the practical knowledge you need to create powerful educational resources. Learn to create projects that include:
  • Pictures, videos, recorded voices, and links to Web sites
  • Interactive menus
  • Quizzes and short-answer questions with automatic user-feedback
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  • The ability to keep track of which presentation sections have or haven't been visited
  • The ability to allow the user to type and alter slides during the presentation
  • And much more The possibilities are endless. Anyone with basic PowerPoint skills can use this book to create powerful educational material for themselves, their colleagues, their students, or their own children.

    Customer Reviews:

    4 out of 5 stars Very good for one specific aspect.......2006-11-11

    This book is an excellent resource if you want to learn how to use Visual Basic to write interactive quizzes in PowerPoint.It is definitely aimed at educators. There are better books out there for learning PowerPoint, but this book is definitely outstanding in this one area.

    5 out of 5 stars The Power of a Programmer (without being one).......2006-07-17

    If you're like me, experienced with PowerPoint, but not a programmer, then taking a trip into the world of vba scripting with David Marcovitz's "Powerful PowerPoint for Educators" makes it easy and enjoyable. This book is like having a conversation with the author who has "been there and done it" in terms of developing script that is practical and useful in so many PowerPoint projects you may need to develop. Among other objectives, I had the need to incorporate an interactive leadership style self-assessment in my cbt of the same name, and thanks to David's book I was able to let the user make his/her selections (as well as change them too), track scores, and then take those scores on to subsequent slides to discern the meaning of each of them (not to mention printing as well as saving those scores based on user preference). And of course, all along the way, I learned a great deal about other scripting options that proved useful in this application as well as for future projects.
    If you're at the stage where you need to use vba scripting, this is the book that should be your primer. It will take you where you need to go!

    2 out of 5 stars Improperly Titled.......2006-07-11

    This book is not really properly titled -- it should be "Using Scripting to Make PowerPoint Interactive." The author makes it clear (part way through the book) that he is not writing this for people with programming knowledge -- all he intends for you to do is copy the scripts he provides and use them as he intends. He even discourages the reader to read what little is written about programming.

    In addition, the $45 price tag is ludicrously high. This book is worth $19.95 tops.

    5 out of 5 stars Only book on VBA devoted to PowerPoint.......2004-04-29

    Every computer coordinator and interested computer teacher, anyone who does instructional presentations / training, and college level professors who are accustomed to using PowerPoint and those constructing online programs for medical CEU programs, now using such programs as Agility Presenter or Appraiso would benefit from this book. This method of using VBA with PowerPoint truly allows for authentic, interactive, memorable, meaningful, and fun e-learning with a program many trainers already use. Sure you can do this with Flash, but most instructors in other fields than computer technology really don't have time for that learning curve. Maybe the computer teacher has time, but not the social studies teacher nor the medical professor teaching second year medical students interview techniques, for example. As an instructor it would be great to provide an additional e-learning module on CD that you created with PowerPoint and VBA. It will leave a lasting impression.
    I have searched many a thousand paged books for dribs and drabs of VBA on PowerPoint. This book immediately gives you useful, real world problems and gets right to the point in about 180+ pages and contains more information than many thousand page books that cost considerably more. The author also provides a Web site with actual samples of the programs that work in case you run into difficulties.
    I went on a newsgroup site to ask a VBA question about PowerPoint before Amazon sent my book. Normally I receive answers that are completely beyond anything I need or want. It just so happens that the book's author answered my question and helped me solve my problem and told me about his book, at which point I realized I had recently ordered it. I often rate books, but I rarely write reviews. This one deserves all 5 stars and then add five more! I can't say enough about it. It is one of a kind.
    Powerful Proposals: How to Give Your Business the Winning Edge
    Average customer rating: 5 out of 5 stars
    • Highly Recommended!
    Powerful Proposals: How to Give Your Business the Winning Edge
    David G. Pugh , and Terry R. Bacon
    Manufacturer: AMACOM/American Management Association
    ProductGroup: Book
    Binding: Hardcover

    GeneralGeneral | Business & Investing | Subjects | Books
    Marketing & SalesMarketing & Sales | Business & Investing | Subjects | Books | Advertising | Consumer Behavior | Customer Service | Marketing | Public Relations | Sales & Selling
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    2. The One-Page Proposal:  How to Get Your Business Pitch onto One Persuasive Page The One-Page Proposal: How to Get Your Business Pitch onto One Persuasive Page
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    ASIN: 081447232X

    Book Description

    How does a company constantly win more business than its rivals? A key factor is the ability to create proposals that outshine those from even the strongest competitors. Powerful Proposals helps businesses maximize the selling power of their proposals, with proven strategies for going beyond "this is what we do" documents in favor of customer-centered offers that highlight the tangible benefits your company offers. This powerful process offers tools and techniques that will let any firm:* assess their "winner or loser" proposal status and take proactive steps to become a winner* address the "Big Four" questions that a proposal must answer to be successful* create "A+" proposals in less time with less wasted effort via a simple, repeatable process* neutralize the issue of price when the firm is not the low-price providerPowerful Proposals takes readers step by step through designing executive summaries, writing themes, and generating the text. There is also valuable information on strategy, graphics, callouts, and other visual elements.

    Customer Reviews:

    5 out of 5 stars Highly Recommended!.......2005-04-26

    Writing a response to a Request for Proposal (RFP) may seem just like any other writing project, unless you know how technical and demanding the process can be. Successful proposals require a deliberate focused effort, especially when winning or losing a bid can mean corporate success or financial doom. Authors David G. Pugh and Terry R. Bacon do a solid job of presenting the challenges and processes involved in drafting winning proposals. They explain what happens before and after a proposal is submitted and even provide excerpts from winning proposals, timetables, review questions and team task assignments. The material is so solid that you'll wish for more war stories, but that omission does not detract from this valuable book. We highly recommend it and find it very useful for people and teams who want to write proposals that bring home the Bacon (and Pugh).
    Quick & Painless Business Writing: An Essential Guide to Clear And Powerful Communication
    Average customer rating: Not rated
      Quick & Painless Business Writing: An Essential Guide to Clear And Powerful Communication
      Susan F. Benjamin
      Manufacturer: Career Press
      ProductGroup: Book
      Binding: Paperback

      CommunicationsCommunications | Skills | Business & Investing | Subjects | Books
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      2. Business Grammar, Style & Usage: The Most Used Desk Reference for Articulate and Polished Business Writing and Speaking by Executives Worldwide Business Grammar, Style & Usage: The Most Used Desk Reference for Articulate and Polished Business Writing and Speaking by Executives Worldwide
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      ASIN: 1564149005

      Book Description

      Want to send an E-mail your boss will open right away? Need a knock-out proposal to seal a deal? Want to create a Web site that no customer can resist?

      Quick & Painless Business Writing will show you how.

      Yes, you can improve your writing without memorizing endless rules, perusing checklists of do's and don'ts, or revisiting the lessons of high school. Quick & Painless Business Writing reveals secrets that will eliminate business-writing phobias and faux pas and help you create outstanding documents that get optimal results. First, you'll learn that grammar is not a collection of stagnant rules you'd better follow (or else), but an ever-changing set of principles with plenty of choices. Then you'll discover secrets about writing your English teachers never told you: the secret power of nouns, the destructive force of innocent-seeming verbs, and the way sentence structure can elicit certain responses.

      You'll happily replace what you learned about "structure" with an altogether new understanding of how to open, develop, and close your messages. Even better, you'll learn how to build a cohesive message quickly, with little need for rewriting.

      But business writing cannot live on words alone. That's why this book explores the review process - whether your reviewer is an in-house editor, a client, a boss, or even a spouse - and help you learn strategic ways to approach and manage them.

      With this information, you'll do more than write well. You'll be able to craft strategic messages that get the right response from your reader, whether you want a colleague to send important information now or a customer to say "yes" to your proposal.

      Have to address a difficult situation? Confront a co-worker? Defend yourself to your boss? Give a bad employee bad news? This book will show you how to do that and more…quickly and painlessly.
      Speak With Confidence  : Powerful Presentations That Inform, Inspire and Persuade
      Average customer rating: 5 out of 5 stars
      • Good Condition!
      • A copy should be on every speaker's reference shelf!
      • A Powerful Communication How to Manual: A Recipe for Success
      • A Complete Guide to Public Speaking
      • Great Support for Speakers
      Speak With Confidence : Powerful Presentations That Inform, Inspire and Persuade
      Dianna Booher
      Manufacturer: McGraw-Hill
      ProductGroup: Book
      Binding: Paperback

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      ASIN: 0071408053

      Book Description

      How virtually anyone can be an effective public speaker and give powerful presentations

      From nationally respected communications guru Dianna Booher, here is a complete program for business professionals who want to take their public speaking skills to a bold new level. Writing for sweaty-palmed beginners and seasoned execs alike, Booher delivers powerful, battle-tested strategies and tips guaranteed to transform even the most fainthearted presenter into a masterful communicator.

      In addition to a clear, systematic presentation of the basics that every public speaker must learn, she offers invaluable guidelines for experienced speakers who'd like to fine-tune their skills, as well as guidance on how to seamlessly integrate multimedia into a presentation. In Speak with Confidence!, readers will learn how to:

      Download Description

      How virtually anyone can be an effective public speaker and give powerful presentations From nationally respected communications guru Dianna Booher, here is a complete program for business professionals who want to take their public speaking skills to a bold new level. Writing for sweaty-palmed beginners and seasoned execs alike, Booher delivers powerful, battle-tested strategies and tips guaranteed to transform even the most fainthearted presenter into a masterful communicator. In addition to a clear, systematic presentation of the basics that every public speaker must learn, she offers invaluable guidelines for experienced speakers who'd like to fine-tune their skills, as well as guidance on how to seamlessly integrate multimedia into a presentation. In Speak with Confidence!, readers will learn how to: Analyze audiences on the fly and adjust speeches accordingly Develop a high-impact style of delivery Avoid most speech-planning pitfalls Involve audiences and deflect distractions Create an executive presence

      Customer Reviews:

      5 out of 5 stars Good Condition! .......2006-07-14

      I satisfied with book condition.
      And it delivered when i want to use.

      5 out of 5 stars A copy should be on every speaker's reference shelf!.......2006-07-02

      A professional speaker for 26 years, I now refer to Speak with Confidence before each presentation for a quick brush up--learn, don't read or memorize material; shorten material by cutting the skeleton, not the flesh; handling Q & A using the SEER format®, and more! A copy should be on every speaker's reference shelf!

      5 out of 5 stars A Powerful Communication How to Manual: A Recipe for Success.......2006-03-19

      "Powerful Presentations that Inform, Inspire, and Persuade" is the subtitle of this book and when used will be a sure recipe for your success as a public speaker. Putting into practice the hundreds of tips presented in this book will insure that you receive accolades for all your future presentations.

      Straightforward and easy to read Ms Booher has developed tips for improving your communication and speaking skills in a logical, topical approach that takes you from your research, and establishing a rapport with your audience, through the latest advances in technical communications.

      I especially enjoyed the pithy quotes introducing the subject to be covered in each new chapter.

      The layout of the book, with the numbered tips and white space on each page, encourages the reader to reflect briefly on the thought just expressed before moving on to the next important tip.

      Throughout the text you are asked detailed questions to consider in your research and preparation.

      Whether a novice just beginning the adventure or a well traveled veteran in the field of public speaking, this is a book you will want to add to your library. This is valuable resource full of stimulating new ideas.

      5 out of 5 stars A Complete Guide to Public Speaking.......2006-02-28

      Dianna Booher's Speak with Confidence is a complete guide to the basics of public speaking. She offers 497 practical tips that public speaking beginners use to overcoming their biggest fear. The author begins by addressing the most critical factor in a speaker's success-establishing likeability and credibility. The book also includes discussions related to organizing a presentation, practicing the presentation, using visual aids, and handling questions with authority.

      Tip 400 is a very complete checklist for facilities and audio visual equipment. This tool is an example of the practical nature of this book. I was amused by the responses Booher provides to challenging situations. For example, she suggests that when a cell phone rings during the presentation, the presenter might want to respond humorously with a quip such as, "If that's the President (or CEO), tell him I don't have time to answer his questions or right now." Or when the microphone makes noise, come back with, "That was exactly what I said to my ex last week." Cute, but they'd have to be used at the right time with the right audience.

      Overall, this is a good basic tool to help guide the skill development of someone who is new to public speaking.

      5 out of 5 stars Great Support for Speakers.......2006-02-24

      Dianna Booher has made her book "Speak with Confidence" a very valuable resource for speakers. She offers a wealth of information and answered my questions before I even knew which ones to ask. This will be a book I refer to often as I prepare my speeches. It's very practical and full of details. I highly recommend it for everyone.
      Legally Speaking: 40 Powerful Presentation Principles Lawyers Need to Know
      Average customer rating: 5 out of 5 stars
      • Persuasive advice for lawyers
      • A Must Have Book!
      • This book actually deserves 10 stars!
      • The Only Presentation Skills Book You'll Ever Need
      Legally Speaking: 40 Powerful Presentation Principles Lawyers Need to Know
      David J. Dempsey
      Manufacturer: Miranda Publishing, LLC
      ProductGroup: Book
      Binding: Hardcover

      CommunicationsCommunications | Intellectual Property | Law | Subjects | Books
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      ASIN: 0971516502

      Book Description

      Legally Speaking arms attorneys with techniques that will improve any presentation--in the courtroom, the boardroom, or the convention hall.

      Legally Speaking illustrates how to
      --master stage fright
      --analyze audience members and adapt a presentation to reach them
      --write a powerful presentation
      --utilize pauses, gestures, vocal power, and eye contact to maximize the impact of any message
      --intensify the power of a presentation with effective visual aids
      --capitalize on stories and quotations to make points memorable

      A comprehensive guidebook, Legally Speaking provides an extensive bibliography of books, Web sites, and other sources of material essential to an effective presentation. All the critical steps to building and delivering a dynamic presentation are shared through Dempsey's personal anecdotes and engaging style.

      Dempsey's straightforward blend of expert advice and real-world stories offers busy attorneys proven ways to increase their effectiveness in front of every audience.

      Customer Reviews:

      5 out of 5 stars Persuasive advice for lawyers.......2003-04-02

      In Legally Speaking, Mr. Dempsey has created an invaluable guide for lawyers, and I suspect non-lawyers, who need to make presentations to small or large groups. His observations about the art of persuasion are both amusing and insightful. As Dempsey makes clear, talking is not the same as presenting. His focus on "making your case" gets right to the heart of what lawyers do for their clients. Dempsey really wants you to win your audience over and tells you quite clearly how to achieve that goal. Dempsey's comprehensive approach (40 principles!), covers every aspect of lawyers' presentation skills, but still leaves you with one unanswered question: "Can you do a book for non-lawyers?"

      5 out of 5 stars A Must Have Book!.......2003-02-26

      Where was this book when I was in law school? This is an exceptional overview of not only the tools but also the techniques attorneys so desperately need to communicate clearly. Dempsey not only tells you what you need to know to communicate concisely and with clarity (something far too few attorneys do) but he gives you practical advice you can immediately implement to enhance your speaking skills, regardless of the amount of speaking you do, or where you do it. The writing is engaging, entertaining and highly informative. There are hundreds of ideas and examples for every attorney. This should be required reading in for every law student and lawyer regardless of how often they speak-we need to do a better job and this book shows us how. This is the essential guide, written by an attorney for attorneys. Buy it now!

      5 out of 5 stars This book actually deserves 10 stars!.......2002-10-23

      Legally Speaking is a book that is almost too good to be true. Its information for masterful presentations provides breadth, depth, and enormous practical application. What's more, it is easy to read. The book is an excellent resource for anyone who needs to be a more effective communicator. David Dempsey has done an excellent job of laying out his outline in the contents. It is very easy to quickly turn to the information that is most needed in a given moment.
      Time after time, we hear popular voices, celebrity voices, and our own voices saying that speaking is an unresolved fear. David Dempsey provides such useful, detailed information and sincere encouragement through his anecdotes that readers will be looking forward to their next opportunity to speak. This book isn't an expense; its an invaluable investment.

      5 out of 5 stars The Only Presentation Skills Book You'll Ever Need.......2002-10-10

      The only thing I don't like about "Legally Speaking: 40 Powerful Presentation Principles Lawyers Need to Know" is that I didn't write it. I count it among the top five reference books I own. Don't be fooled by the title: this book isn't just for lawyers - it's for anyone who wants to be a better presenter. It is tightly written, yet packed with helpful tips on everything from how to organize a speech, to how to master a Q&A session, to how to gesture with conviction, to how to use your voice and everything in between. Whether you're preparing your first speech or about to deliver the one that can change your life, this book will help ensure you do it right. The format is perfect for quick reference. Dempsey effectively uses bullets, short sentences, summaries and a killer index to help you find exactly what you need, especially if you're in a hurry. My copy is already dog-eared and I've been speaking professionally for years! As an added bonus, Dempsey is a terrific storyteller and isn't shy about exposing the mistakes he has made along the way to becoming a great speaker. I've had the opportunity to hear him speak, so I know he practices what he preaches. There's a lot to learn from this author!
      Be Heard the First Time! The Woman's Guide to Powerful Speaking (Capital Business) (Capital Business)
      Average customer rating: Not rated
        Be Heard the First Time! The Woman's Guide to Powerful Speaking (Capital Business) (Capital Business)
        Susan Miller
        Manufacturer: Capital Books (VA)
        ProductGroup: Book
        Binding: Paperback

        GeneralGeneral | Women & Business | Business & Investing | Subjects | Books
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        ASIN: 1933102152

        Product Description

        Dr. Susan Miller’s passion is to empower women with effective compelling communication skills so they can articulate and achieve their goals, communicate their needs, and master the art of “being heard” where it counts. Be Heard the First Time is an operator’s manual for oral communication and shares the seven key skills of all competent speakers, plus Dr. Miller’s proven strategies for breath and pitch control. For beginners, she shows how to focus on posture, presence, comfort level, and the message itself. For the more skilled speaker, Dr. Miller provides effective strategies for combating dry mouth, retrieving words, and answering aggressive questioning when faced with a high-level public meeting or press conference. Be Heard the First Time promises to help reticent women walk, stand, or sit powerfully, even if you feel insecure; like the sound of your voice; breathe deeply and slowly when you are anxious; say the last word of a sentence without trailing off; express your opinions, desires, and experiences clearly; vary the loudness, pitch, and duration of your voice when speaking; entertain others with stories, presentations, and tall tales; finish your statement without interruption; interview, clarify, object, debate, and negotiate powerfully; and respond assertively to criticism. Now the soft-spoken patent attorney, for example––when promoted to the CEO position––can quickly learn how to make a confident and visible entry to a conference or reception room, and how to speak quite differently than she did before her promotion. And, for those aiming for promotion, this book reveals how to “be heard the first time” so you can achieve your goals.

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        2. Riding The Waves of Culture: Understanding Diversity in Global Business
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        6. South American Handbook 2007: 83rd Edition (Footprint South American Handbook)
        7. Starting an Online Business All-in-One Desk Reference For Dummies (For Dummies (Computer/Tech))
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