Book Description
The new grand theory of leadership by Ram Charan . . . The breakthrough book that links know-how—the skills of people who know what they are doing— with the personal and psychological traits of the successful leader.
How often have you heard someone with a commanding presence deliver a bold vision that turned out to be nothing more than rhetoric and hot air? All too often we mistake the appearance of leadership for the real deal. Without a doubt, intelligence, vision, and the ability to communicate are important. But something big is missing: the know-how of running a business—the capacity to take it in the right direction, do the right things, make the right decisions, deliver results, and leave the people and the business better off than they were before.
For well over four decades, Ram Charan has been learning in the most visceral way the underlying reasons why leaders succeed and fail. As one of the most influential advisers to top management teams of leading companies around the world, he has had a front-row seat to observe the cause and effect of leadership practices and behaviors.
Ram Charan’s insight into the real content of leadership provides you with the eight fundamental skills needed for success in the twenty-first century:
• Positioning (and, when necessary, repositioning) your business by zeroing in on the central idea that meets customer needs and makes money
• Connecting the dots by pinpointing patterns of external change ahead of others
• Shaping the way people work together by leading the social system of your business
• Judging people by getting to the truth of a person
• Molding high-energy, high-powered, high-ego people into a working team of leaders in which they equal more than the sum of their parts
• Knowing the destination where you want to take your business by developing goals that balance what the business can become with what it can realistically achieve
• Setting laser-sharp priorities that become the road map for meeting your goals
• Dealing creatively and positively with societal pressures that go beyond the economic value creation activities of your business
Know-How is the missing link of leadership. By showing how the eight know-hows link to, interact with, and reinforce personal and psychological traits, Ram Charan provides a holistic and innovative portrait of successful leaders of the twenty-first century.
Customer Reviews:
Wonderful Book.......2007-10-20
I thoroughly enjoyed the level of detail in this business handbook. I believe that entrepreneurs,first line supervisors and even senior executives can benefit from Charan's account of the eight skills of successful executives. I strongly recommend this book along with Execution: The Discipline of Getting Things Done the author's earlier book coauthored with Larry Bossidy. Read both books.
Excellent Book.......2007-10-17
I read a lot of business leadership books and this is one of the best in recent months. Ram Charan uses simple, well selected words to get his point across. I found myself wishing I could hire him to help me develop these eight skills. I have purchased several copies to give away. You won't be disappointed in the content of this book.
Some Good Insights.......2007-09-05
This book has some strong insights into identifying the skill set of performers and non-performers. It is also in some ways though too concise in terms of what Charan identifies.
For instance where he defines Tenacity - the drive to search, persist and follow through, but not too long.
I think Tenacity in leadership is terribly important and not something that has a point of stoppage.
I recently read Bob Prosen's "Kiss Theory Good Bye" and found its identification in terms of Crippling Habits that leaders/companies must overcome to be another inspiring book on how leaders and managers can truly empower long-term change in accountability and in terms of a company's bottom line.
Kiss Theory Good Bye: Five Proven Ways to Get Extraordinary Results in Any Company
Eight priorities for success as a CEO.......2007-08-30
Forty-five years of observing businesses and business leaders as a trusted business-advisor lead Ram Charan to conclude that eight areas of know-how are essential to success: Positioning the Business; Pinpointing External Change; Leading the Social System of your Business; Judging People; Molding a Team; Developing goals; Setting Laser-sharp Priorities; Dealing with Societal Pressures. Using relatable examples Charan explains what he means by these areas of know-how and then ends each chapter's discussion with some guidance on how to gather this know-how.
An easy read that may leave you thinking, "He speaks common sense."
This book is recommended for business leaders who want to consider if they are giving the right priorities to their time and energies. Dennis DeWilde, Author of The Performance Connection
Common sense leadership advice.......2007-08-28
This book covers eight leadership principles in a generic way. The author uses the trick of using success cases that sustains his ideas, but neglects the countless other cases that do not fit his theory. Anyhow, it's an easy and worth read.
Amazon.com
Change can be a blessing or a curse, depending on your perspective. The message of Who Moved My Cheese? is that all can come to see it as a blessing, if they understand the nature of cheese and the role it plays in their lives. Who Moved My Cheese? is a parable that takes place in a maze. Four beings live in that maze: Sniff and Scurry are mice--nonanalytical and nonjudgmental, they just want cheese and are willing to do whatever it takes to get it. Hem and Haw are "littlepeople," mouse-size humans who have an entirely different relationship with cheese. It's not just sustenance to them; it's their self-image. Their lives and belief systems are built around the cheese they've found. Most of us reading the story will see the cheese as something related to our livelihoods--our jobs, our career paths, the industries we work in--although it can stand for anything, from health to relationships. The point of the story is that we have to be alert to changes in the cheese, and be prepared to go running off in search of new sources of cheese when the cheese we have runs out.
Dr. Johnson, coauthor of The One Minute Manager and many other books, presents this parable to business, church groups, schools, military organizations--anyplace where you find people who may fear or resist change. And although more analytical and skeptical readers may find the tale a little too simplistic, its beauty is that it sums up all natural history in just 94 pages: Things change. They always have changed and always will change. And while there's no single way to deal with change, the consequence of pretending change won't happen is always the same: The cheese runs out. --Lou Schuler
Book Description
The Change Survival Kit is an A-Mazing Way to Deal with Changes in Your Work and in Your Life. It reminds you to use what you discovered in the "Cheese" story - and enjoy it!
The kit contains:
A copy of the #1 Hardcover Book
12 Animated Reminders
24 Screen Saver Prompts
12 Desktop Wallpapers
Photo-Top Mouse pad
FREE! Multi-Level Maze Game
Customer Reviews:
Simplified change.......2007-10-15
Got an hour to fill? That's how long it'll take to read. As many have stated, company heads and consultant groups hand this book out to employees when there are about to be changes in the company. Basically, this is a very simplified parable on four different takes on how to deal with change. Of course at the end you are supposed to decide which of the characters you currently are. Sniff - you actively move about seeking change. Scurry - you move about and quickly adapt to the change to make things happen. And then there's Hem and Haw. Both resist change and stick to the old expecting it to return to the promised treasures. Eventually Haw decides that staying in one place with no rewards is not progressing so opts to go seek change on his struggling legs. The Hem remains obstinant and refuses to change and his fate fades away. Of course no one wants to claim they are Hem but most people are. One of my favorite bits in the book is the statement along the lines of "If you can't change, you may become extinct."
Overall this is a very simple take on how people can adapt to change in their personal and professional lives. Seems quite similar on how to change your personal attitude and outlook that is presented in Benjamin Hoff's "Tao of Pooh". If you're in a company that is about to use outside consulting, expect to get 'homework' to read this book.
Great book.......2007-10-15
This is a fantastic book about reassessing your life and career. I've given it to friends after reading it myself.
It's an OK book.......2007-10-04
Just like most of the people, I got this book from my employer (I hope it's not a sign of restructuring :)).
I'm afraid that I do a too good job of reviewing the book one would no longer need to buy it anymore. In essence, the whole book can be summarized in about 10 statements. In all fairness though, these are insightful and worth meditating on statements.
So, like I said... An OK book.
Thought Provoking.......2007-10-03
The book is an easy and quick read but the story will put thoughts in your head that you will think about for years if not a lifetime. Life brings us all challenges so this book is for all of us... That is, unless your life is perfect.
Genuinely Insulting..........2007-09-29
Genuinely insulting to the independent thinker. Yeah I know, it's been said countless times but I felt the need to reinforce that notion. If you're someone that's more comfortable being a follower and having your life and work environment structured for you then you're more likely to enjoy this book and find something meaningful in it. If you're someone that uses logic and reason to guide your decisions then don't waste your time or money on this rehashed brainwashing manual. This is a book written for unquestioning, mindless followers, not a book for leaders. But a tool that leaders would use to try and control their subordinates.
Book Description
In this short, powerful book, multimillionaire and bestselling author Steven K. Scott reveals King Solomon’s breakthrough strategies to achieve a life of financial success and personal fulfillment.
Steve Scott flunked out of every job he held in his first six years after college. He couldn’t succeed no matter how hard he tried. Then Dr. Gary Smalley challenged him to study the book of Proverbs, promising that in doing so he would achieve greater success and happiness than he had ever known. That promise came true, making Scott a millionaire many times over.
In The Richest Man Who Ever Lived, Scott reveals Solomon’s key for winning every race, explains how to resolve conflicts and turn enemies into allies, and discloses the five qualities essential to becoming a valued and admired person at work and in your personal life. Scott illustrates each of Solomon’s insights and strategies with anecdotes about his personal successes and failures, as well as those of such extraordinary people as Benjamin Franklin, Thomas Edison, Oprah Winfrey, Bill Gates, and Steven Spielberg.
At once inspiring and instructive, THE RICHEST MAN WHO EVER LIVED weaves the timeless truths of one of our greatest works of literature into a detailed roadmap for successful living today.
Customer Reviews:
Just read Proverbs.......2007-09-13
The book is redundant and contradictory of itself. First the author says he didn't follow Proverbs as a young man then he says because of following Proverbs as a young man things went his way. I commend the author's efforts and I believe to some degree he does live by The Good Book, but honestly I think we all know what the author wants you to do, and what the Man Upstairs wants you to do. I now read Proverbs daily. It is a wonderful thing to do and I've recommended it to many. Rather than buy this book go download Proverbs and start reading. If you are looking for a book that will take you about 3 hours to read that will ultimately tell you to read Proverbs about 100 times then read this book. Thank you for your time.
Dynamic Wisdom.......2007-08-13
This book definitely changes your perspective and causes you to reposition yourself concerning the promises and principles of God.
A challenge with a promise........2007-07-25
After praying about what career advice to give his friend, Gary Smaller offered his friend Steve Scott a challenge in which he promised that if Steve would follow the advice, he would not only be successful, but would be a millionaire in 5 years. The challenge was to read a chapter of the proverbs every day. Since there are 31 chapters in proverbs, and most months have 31 days, he was instructed to read the chapter that corresponded to the day of the month. Steve took the advice and made good on the promise his friend gave him.
The book is based on the principals/lessons/advice from the Proverbs. It explores the meanings of certain passages and shows how to derive benefit from them. Steve shares some of his own experiences throughout.
Solomon was the wisest, richest man that ever was or will be. Seems like someone worth listening to and studying doesn't it?
This is a book that can make a positive difference in your life.
Great Book.......2007-07-16
Great Book that discusses the benefit of not going alone but having other like minded individuals around you. Backs a lot of his thoughts/facts with scripture from the book of Proverbs. I actually read the book about a year ago and am currently re-reading it. Great book, great, easy, quick read.
Finances by the Wisest Man.......2007-07-10
Great Book Sucess based on biblical principles We read it on a trip as a couple--enjoyed it!
Book Description
Who Says Elephants Can't Dance? sums up Lou Gerstner's historic business achievement, bringing IBM back from the brink of insolvency to lead the computer business once again.Offering a unique case study drawn from decades of experience at some of America's top companies -- McKinsey, American Express, RJR Nabisco -- Gerstner's insights into management and leadership are applicable to any business, at any level. Ranging from strategy to public relations, from finance to organization, Gerstner reveals the lessons of a lifetime running highly successful companies.
Download Description
"
Who Says Elephants Can't Dance? sums up Lou Gerstner's historic business achievement, bringing IBM back from the brink of insolvency to lead the computer business once again.Offering a unique case study drawn from decades of experience at some of America's top companies -- McKinsey, American Express, RJR Nabisco -- Gerstner's insights into management and leadership are applicable to any business, at any level. Ranging from strategy to public relations, from finance to organization, Gerstner reveals the lessons of a lifetime running highly successful companies. "
Customer Reviews:
Great leader.......2007-08-27
When I started the book, I have no idea about the history of IBM. I am not an IT person, so I have heard IBM but that is basically it.
I learned a lot from the book about IBM, what they did wrong and how he changed it.
But besides everything he revised the company culture and organizational structure. I think that is the hardest thing a CEO can achieve. His vision, his attention to details but still seeing the big picture amazed me. No wonder they picked him as the great saver of the IBM legend.
The book is long and sometimes repeats itself, without going into details.
The part I enjoyed the most was his e-mails. How encouraging was he after 9/11, he mentioned employee names and all the things they did both to help and also to get their business going. He sent e-mails to his 300.000 employees. His tone and the things he mentions, his clarity was amazing. He is an excellent leader. IBM is very lucky to have such a good CEO.
What Life at the Top is Really Like--As Told By a Superb Leader.......2007-08-16
Having spent twenty-three years in management before I became an entrepreneur, I recognize that moving from one side of the desk to the other side may be the longest journey a professional person ever makes. When we shift into a leadership spot, not only do we find that our prior perceptions might have been totally inaccurate, we have to address personal and professional challenges we would have never imagined.
I applaud this book as one man's record of what life at the top is really like. He won me over immediately when he decided to wear a blue shirt because everyone else was wearing white. Thoreau would have applauded his individualism.
With my current profession dedicated to improving individual and corporate communication, I agree with Gerstner's assertion that "No institutional transformation takes place, I believe, without a multi-year commitment by the CEO to put himself or herself constantly in front of employees and speak in plain, simple, compelling language that drives conviction and action throughout the organization."
Another striking bit of Gerstner wisdom: "Success in a company comes foremost from success with the customer, nothing else."
He's right on target again when he observes that "lack of focus is the most common cause of corporate mediocrity."
Yet Gerstner goes beyond mere platitudes: "Execution--getting the task done, making it happen--is the most unappreciated skill of an effective business leader."
Possibly two of Gerstner's words capsule his approach to awakening IBM to its possibilities: "constructive impatience."
In my judgment, Louis Gerstner should rank alongside Jack Welch as a take-no-prisoners leader. Read this book, and you will agree that he was the right man at the right time for IBM.The Complete Communicator: Change Your Communication-change Your Life!
Where Were the Details?.......2007-06-06
Throughout this book Gerstner discusses the changes IBM made and how he helped turned the company around. I have no doubt that he was a large part of the dynamic shift at IBM to again make it the successful, global company that it is today, but I felt that I went through the book without completely understanding what those changes were. There was a lot of discussion of how IBM was operated and managed when Gerstner took control of the company in 1993 as it was falling apart before the public's eyes, and there was a lot of explanation of how IBM was successful and reborn when he stepped down from the CEO position in 2002. But there was little substance in between. I am not sure if that is because the day-to-day steps taken throughout the mid and late 1990s are too mundane for the average business reader, of if the details were just left out. Gerstner does share some insight into leadership skills and his management style, but IBM as is left in the shadows. All in all, this is not a bad book, but be aware that the reader is left wondering exactly how IBM regained its dominant position in the marketplace.
A leader thru change.......2007-05-17
Mr. Gerstner provides his story of when he took over the reigns at IBM and brought the company back on its feet. This is a strict business book with internal memos and charts at the end so it can lend itself to being a bit boring in some parts. However, when the authir describes how he was able to navicate thru the huge complexity of all the different divisions, then this book becomes a valuable reference for any business leader who needs to go thru the same process.
smooth transaction, exact product, nice&easy supplier.......2007-05-14
exact product at an affordable price w a smooth transaction
Product Description
In real estate markets all around the country, real estate flippers have discovered that a small down payment, a little paint, some cleaning, and some time can net them tens (even hundreds) of thousands of dollars in profits, possibly tax-free. Small upgrades to the kitchen, bathrooms, and living areas, and the ugly house they bought for $200,000 in June can be sold for $300,000 in October. Real estate investing has created more millionaires than any other investment vehicle in this country. Real estate flipping refers to the practice of finding a property that is for saleusually priced below-marketand then selling it soon after it is bought for a quick profit. Finally theres a comprehensive, no-nonsense book that teaches you everything you need to build wealth through flipping properties quickly, legally, and ethically. You dont need great credit, a real estate license, or large sums of capital or experience to get started. There has never been a better time to invest in real estate than today. This new book offers first-time and returning real estate investors tactics for making a fortune. Even if you have little or no money, you can find success in real estate investing by flipping. Flipping properties can be a part-time or full-time business for anybody. You will learn all of the paperwork involved in real estate transactions, including deeds, mortgages, contracts, notes, and titles; new FHA regulations; how to begin investing with little or no cash; locate opportunities; work with real estate agents; increase curb appeal; locate the financing you need; and most importantly, purchase properties for pennies on the dollar and prepare them for a quick sale. The book is loaded with case studies and success storiesfrom real people. You will uncover secrets that expert real estate investors use every day. This comprehensive resource contains a wealth of modern tips and strategies for getting started in this very lucrative area of real estate investing.
Customer Reviews:
Great for beginners.......2007-08-15
This book touches on all the subjects for beginners to learn about flipping. I got a LOT out of it. Basically, you need a lot of help, and a lot of people around you, and if you get that, you have a good chance of succeeding. Good luck with financing tho...it's very tough right now. You really need money to make a go at flipping houses!
Great Resource! A must read for anyone interested in Flipping houses........2007-04-09
Sebastian Howell explains the art of flipping houses in easy to understand and honest tone. She uses this book to lay out step by step all the things to consider and how to go through the whole process of flipping a house from, "Is this something I might want to do" to Depositing the money in the bank. Not only does she cover the whole process from beginning to end, but she covers all the options available to you at each stage. In doing this she covers the pro's and con's for each option and which people they would be best for and which people should choose another option at that particular stage.
I've read several other books trying to research if flipping is something I could do on the side. Howell puts flipping into perspective for those wanting to do it as their full time job as well as those not quite ready to give up their 9 to 5 jobs. Overall this is a very informative book and a definite resource for those just starting and those who are trying to make the decision... "To flip or not to flip?"
reasonable good.......2007-03-14
I just bought serveral similar books here. I would say this is the good book worth to reading. The good point is that it does tell something you may not know about flipping, not just giving you some basic ideas.
All you need to know to get started!.......2007-03-13
You've seen all the shows on television that shows the audience how easy people make money flipping houses. But, I'm sure that you've wondered, just like I have, just how possible is it? Well, Sebastian Howell has laid it all out in black and white. The author has described the process in universal terms, meaning you could apply her principles to any geographical area.
This book is easy to understand and deals in both the basics and the more complex material. It starts off with simple explanations and moves on to understanding the market and the business of making money through buying and selling houses. It gives clear definitions of the legal terms and the jargon that you'll come across in the industry. The author also clearly explains the various people you will associate with and their roles on your team. I really appreciated the examples used in the book. They help to clarify the material. The section covered on financing is comprehensive and understandable with tips to pulling it altogether.
One the most beneficial sections in the book is a complete list of what to look for in a `flippable' house. She gives clear instructions of what to take note of, what can work and what might cause some problems. Once you've found the ideal property, she leads you through the negotiating process. She deals with renovating properties and then moves the reader onto the selling process. The added bonus to the book is the comprehensive index at the back.
Well written, interesting, and fun to read........2007-01-09
Fast Real Estate Profits in Any Market by Sebastian Howell
This is an extremely well written and interesting book. One reason I found it credible is that it gives lots of warnings to be cautious, yet details how success in the real estate business is possible. So it's balanced. Another positive comment is that the book explains terms well, so that a complete novice knows what's going on. It's thorough, but never becomes tedious. The book explains that flipping is not only a means to an income, but is very satisfying on other levels. Restoring an old house is a creative endeavour, and providing buyers with a home they love is richly rewarding on an emotional level.
The way this book is written appeals to me and is in sync with my learning style. It's very linear, and discusses the process of flipping step-by-step. It explains clearly the pitfalls you may encounter along the way, and how to address them.
The book includes sample documents, and a comprehensive glossary.
I really can't find a reason to give this book fewer than five stars out of five. I have never even considered a career in real estate, let alone flipping, but I found the book very interesting.
Customer Reviews:
Cheesy.......2007-04-24
This book, "Who Moved My Cheese?", by Spencer Johnson M.D., reads like the key-note address at some would be motivational breakfast for upper management. One that may be trying to advise the execs on how to get the underlings to go along with any company policy that is about to change. One that has the members of the meeting rolling their eyes with boredom and checking their watches to see how much longer they have to go.The entire idea behind this book could be summed up on page 45, in three little sentences. "That's life! Life moves on. And so should we." And that's a good thought. But this short book is neither inspirational nor motivational,a bit corny, and at times I found myself rolling my eyes and looking to see how many more pages I had to go.
The are three parts to this 94 page book(many of the pages are illustrations) . The first is 'A Gathering" Friends are having a reunion. They talk about the different directions their lives have gone, and how unpredictable experiences came up that changed and shaped their lives differently then they thought it would be. Then someone says all this talk reminds them of a story and proceeds to tell part 2 "Who Moved My Cheese" Two mice and two tiny people live in a maze. Every day they go out and look for their cheese(cheese, a metaphor for anything that they want it to be). When changes in their secure little world take place, they can either decide to go with the flow, or sit and hope things will change for the better magically.The four characters, have different attitudes about getting things done, with the 2 mice not wasting anytime in finding their "cheese". The two little people on the other hand are not quite that simple, their complex brains get in the way. Will these humans ever see the light? Is is always the right thing to just go with the flow?(I think not!)
The third section is a return to the group for a discussion of this very deep story(Yeah right). How did it effect them and what will they take from the story to use in their lives, be it work or personal. They really got much more out of it then I did! And..to further insult our intelligence, there is a "Story Behind The Story". In a foreword by Kenneth Blanchard PH.D., the meaning of the story and the symbolism is all explained to us, just in case we don't get it!
This book is like Velveeta..over processed and over priced. If you feel the need to read it, try the library. You can read it in less then an hour, put it back on the shelf and not have to worry about the due date.
Well, gotta go. This book made me hungry for a cheese omelette....Laurie
Doesn't Matter Who Moved It........2007-04-11
Spencer Johnson presents a pithy little manual that is tremendously applicable in these turbulent days of change. Whether it is a job change, divorce, terrorism, or any sort of newness, Mr. Johnson manages to speak into almost anyone's "changing" situation. His admonition to change our paradigm is a cogent one. After all, because dinosaurs could not adapt, they too became extinct. So, to prevent going the way of the chimney sweep, horse and buggy, or the eight track player, one would be well advised to pay attention. It is no wonder that this book is a best seller.
Who downsized my brain?.......2007-04-08
This offensively simple-minded pamphlet of useless advice is only given out by managers about to lay-off as many people as they can. Then, to take away from horrors of losing your job, you're meant to feel happy because "change is good". Not only that... you're meant to believe that questioning change is for losers -- as if change just comes magically from above, and not as a result of corporate incompetence and greed at the highest levels.
If your boss gives you this book (or worse, makes you buy it yourself), I recommend getting "who cut the cheese" by Mason Brown, instead. And also, remember to steal as many office supplies as you can.
Flowing with change.......2007-03-01
Dr. Spencer Johnson cleverly illustrates the importance of change and how human beings should flow with change. According to this book, change should be viewed as a strong motivator in one's pursuit of wholeness. Change is to be expected and welcomed, not shunned away from. I congratulate Dr. Spencer for presenting his perspective in such an easy to understand manner. Don't hesitate nor delay this educational moment any longer. This is a very quick read which will both teach and amuse all who endeavor to give this great life lesson a chance.
Positive Change.......2007-01-27
Johnson's book "Who Moved My Cheese?" gives individuals many suggestions on how viewing changes and negative situation in a positive and opportunistic way will lead us to a possibly more rewarding situation or opportunities that may have not been realized.
Book Description
Every spring thousands of middle-class and lower-income high-school seniors learn that they have been rejected by America’s most exclusive colleges. What they may never learn is how many candidates like themselves have been passed over in favor of wealthy white students with lesser credentials—children of alumni, big donors, or celebrities.
In this explosive book, the Pulitzer Prize–winning reporter Daniel Golden argues that America, the so-called land of opportunity, is rapidly becoming an aristocracy in which America’s richest families receive special access to elite higher education—enabling them to give their children even more of a head start. Based on two years of investigative reporting and hundreds of interviews with students, parents, school administrators, and admissions personnel—some of whom risked their jobs to speak to the author—The Price of Admission exposes the corrupt admissions practices that favor the wealthy, the powerful, and the famous.
In The Price of Admission, Golden names names, along with grades and test scores. He reveals how the sons of former vice president Al Gore, one-time Hollywood power broker Michael Ovitz, and Senate Majority Leader Bill Frist leapt ahead of more deserving applicants at Harvard, Brown, and Princeton. He explores favoritism at the Ivy Leagues, Duke, the University of Virginia, and Notre Dame, among other institutions. He reveals that colleges hold Asian American students to a higher standard than whites; comply with Title IX by giving scholarships to rich women in “patrician sports” like horseback riding, squash, and crew; and repay congressmen for favors by admitting their children. He also reveals that Harvard maintains a “Z-list” for well-connected but underqualified students, who are quietly admitted on the condition that they wait a year to enroll.
The Price of Admission explodes the myth of an American meritocracy—the belief that no matter what your background, if you are smart and diligent enough, you will have access to the nation’s most elite universities. It is must reading not only for parents and students with a personal stake in college admissions, but also for those disturbed by the growing divide between ordinary and privileged Americans.
Customer Reviews:
A Ten Star Read on a Five Star Scale.......2007-10-14
Daniel Golden's The Price of Admission is a ten star read on Amazon's five star scale-- a triumph of hard-hitting investigative reporting combined with thoughtful suggestions on potential reform of college admissions policies.
The thesis of The Price of Admission is simple: a talented "unhooked" student is at a disadvantage in gaining admission to a prestige college, versus less talented alumni legacies, the scions of wealth ("development admits"-- while colleges may contend that admissions are "need blind" with respect to students, the colleges' own financial needs are keenly considered during the admissions process), faculty and staff children, and players of sports of wealth favored under the federal Title IX program, such as crew, polo or lacrosse. The only edge favoring "unhooked" studients is the preference for federally-designated minorities, including blacks, Hispanics and Native Americans-- a group that excludes Asian Americans and poorer immigrants.
Golden proves his thesis handily, using both broad-based admissions statistics and individual case studies. To my mind, Golden's willingness to name names and cite individual cases is a plus-- it is hard to brush off repeated instances of highly-credentialed "unhooked" candidates denied admission for less-talented but better connected children of donors, celebrities and alumni. As a result, this volume is a must-read for college admissions counselors, parents and college applicants. The sting of a college rejection of a talented "unhooked" student will hurt less if the context of that rejection is understood more fully. And perhaps the lure of the Ivy League plus Stanford and Duke will abate a bit if the public realizes that admissions to these institutions are hardly decided on a level playing field.
Especially heartbreaking in The Price of Admission are the stories of top tier students, frequently but by no means uniformly Asian American, rejected at multiple Ivies, while lesser-credentialed but better connected classmates are admitted. Poor foreign immigrants and, ironically, unhooked applicants whose parents have sacrificed to move to strong public school districts or to send their offspring to elite private schools (where they are more likely to compete with "hooked" classmates), are also disadvantaged in college applications. The Price of Admission offers must-read information for such students and families by helping them to realize that the college admissions process is biased and that rejection from top colleges does not signal personal failure. On the basis of personal experience, I would also suggest that talented students who are not admitted to Ivies will typically do well in life on the basis of their talent and drive, and should not let college admissions decisions define them.
Golden also highlights three colleges that do not admit on the basis of alumni preference, family wealth or athletic prowess, illustrating that alternative admissions systems can work effectively. Cooper Union admits strictly on academic and artistic merit, while Caltech admits solely on mathematical and scientific ability. Berea College, which serves a need-based population in the Appalachian Mountain area and in part of Ohio, admits students on the basis of merit, financial need and place of residence. The stories of Berea, Caltech and Cooper Union demonstrate that alternative admissions policies can and should flourish.
Golden concludes The Price of Admission with recommendations for moving college admissions more fully in the direction of merit. Many of his recommendations are thoughtful ones and deserving of careful consideration by college admissions staffs and policymakers.
Altogether, a ten star read on Amazon's five star scale. Recommended with keen enthusiasm.
A bit repetitive... was probably better as a newspaper article.......2007-07-27
In a series of articles for the Wall Street Journal, Golden brought attention to controversial aspects of college admissions that act to hinder economic diversity at elite campuses. The most striking allegation is that many universities mantain active communication between the admissions and development offices. For example, the development office at Duke applied pressure to accept applicants from wealthy families even if there had been no sign of interest in donations. Golden illustrates the unsavory nature of this connection through a series of comparisons between the wealthy (undeserving) applicant who was granted admission and a poor (deserving) applicant who was denied admissions. This style of writing is a nice appeal to emotion, but it works much better in the comparatively short format of a newspaper. After reading a dozen such comparisons between various students I would have preferred some real analysis. One piece of analysis that I have recently come across is a study by the New America Foundation which found that among the 140 most selective colleges, only 3% of students come from the bottom quartile.
The Price of Admission.......2007-03-10
This is one of the most revealing books ever written on the topic of unequal rights and entitlement. Its chilling detail about the disproportionate number of applicants who gain admission into the hallowed halls of America's elite institutions on the backs of their parents financial contributions is riveting stuff. It is very apparent that our legal system would have us believe that colorblind policies and not affirmative action should be the major criterion in considerations of admission in order to level the playing field. But race-based discussions in this context are spurious and misleading. This book reveals plainly why how in the midst of our most diverse society ever, American elite college admissions stands by the motto "I pledge allegiance to my university's endowment and to the hypocrisy for which it stands; one nation, divisble, with Liberty and justice for all who can afford it." Legal challenges would be next to impossible since the cloaked wonders on our Supreme Court come from these same hallowed halls. And we have the nerve to think God Blesses America!
entralling, but biased........2007-02-11
Higher education is regarded as the most effective means to elevate ones socioeconomic position. The author discusses how the admissions system of elite universities continually favors the wealthy, while neglecting disadvantaged students. For this book, he primarily utilizes his past columns on admissions, admissions data from the U.S. News & World Report, and personal correspondence and interviews.
Golden's main theme is the "gross inequity" of elite college admissions obtained through an "informal quota system" aimed at maintaining the homogeneous wealthy class (p. 11). From the introduction, the author details the various means by which elite institutions enact double standards in admissions between "hooked" and "unhooked" applicants via the personal tales of applicants who were rejected by their top choice universities. These sometimes heart wrenching stories are complimented by accounts of admission of various under-qualified applicants assisted by a variety of connections, such as the admission of President Bush's niece to Princeton past the official deadline. While somewhat repetitive by the end of the book, these narratives are effective at illustrating the author's theme of the favoritism towards the wealthy.
Overall, The Price of Admission is as a interesting, though scalding, review of admissions at elite institutions. Daniel Golden's stories of corruption and heartbreak certainly captivate the reader, and the need for admissions reform is clearly communicated. Some of the author's points, such as abolishing athletic preference, especially for athletes in sports only available to the wealthy, can and should be put into place. However, Golden's recommendations are too idealistic as a whole to be easily enacted under realistic circumstances. While forces other than merit should not influence admissions, much cultural and organizational change would be needed to truly change the current system. Universities rely on alumni monies, as they do funds associated with development cases, and until more equitable fundraising procedures such as those at Cooper Union can be successfully enacted, legacy and development preferences cannot be abolished. Also, American universities need to continue to use their limited financial aid funds for our students, rather than offer needs-blind admission to international applicants. Golden states "a fair, accessible college admissions system based on individual merit...would inspire students of all races...." (p. 297). While this is likely true, one must remember that the changes the author recommends would primarily benefit the fairly privileged middle class, who can afford good secondary education and test preparation to meet merit requirements. To truly open elite higher education to the masses, the reform must begin with primary and secondary education.
who's doing the not so right thing ar schools.......2007-02-07
This is a tattletale book of who is working the system to get their kids into privledged schools, often bypassing any main criteria that the institution has for any other students. The ending is a good one because the author offers solutions to this epidemic. he also cites some schools, one bing, Cooper Union in NYC that does not bow to any pressures to let kids into their school.
Product Description
This book answers the question, "How do I become a successful loan officer?" In simple English, the author explains some of the most effective strategies he teaches to other loan officers. "Jump Start" covers all the marketing essentials you need to start generating loans today. Implement the 30 Day Plan for a crash course in mortgage success. Discover how to make yourself stand out from your competition. 32 niche markets that desperately need your help. Why you don't have to lower your rates to be successful. The secret of avoiding peaks and valley in income. What Realtors really want from their lender and how to give it to them. And too much more to list here!
Customer Reviews:
How to Jump Start Mr. Kamadia's Courses.......2007-06-15
This book had some nuggets of somewhat useful information for cheap marketing ideas. I especially liked the idea of putting your card in books at the bookstore. Enough to justify the price of this book? No, not in my opinion.
His other tips for new loan Officers are to have a Unique Selling Proposition, to stand out from the crowd; have a business plan. Yeah, no duh Kamadia.
The book is filled with self-promotion, which in my opinion lowers the author's credibility.
When day 30 of his 30 Day Mortgage Career Jump Start Campaign is to take his courses, you know something ain't right.
There is a much better book on starting a mortgage career and marketing yourself, for less money. I give this book a 'C'.
Not worth $1, one star is too much. .......2007-06-12
This without a doubt, the worse book on sales I have ever read. The book in my opinion is a con. The author was deceitful. The name of the book, the title of the chapters, implied he was providing marketing ideas on "how" to build your business. But all he did was state the obvious, without not even one example in the entire book of a letter, marketing piece, conversation with a customer, how he built his business. He tells you several times in the book to develop you own marketing plan, where the title of the book implies he would show you one. Oh yeah, he does he refer you several times to other websites to buy more worthless promises.
THIS REALLY WORKS!.......2007-02-13
THIS BOOK HELPED ME UNDERSTAND WHAT I WAS MISSING IN MY BUSINESS. I HAD NO IDEA WHAT BEING SELF EMPLOYED MEANS TO WORK WITH YOURSELF BY BUILDING A BUSINESS PLANS AND FULFILLING GOALS. THE BEST PART OF THIS BOOK IS THE MARKETING TECHNIQUES!
Jump Start Your Mortgage Career.......2006-12-08
As a mortgage banker for over 30 years there have been a number of imformative publications on th market. However, this book offers the reader who wants to get involved to make money while understanding the mortgage business from someone that has climb the rungs of the ladder. This book should be on every ones book to read it and reread it when wanting to earn additional money.
Book Description
Copy This!, Paul Orfalea's inspiring, personal story of turning lemons into lemonade, may be the most unusual business memoir ever published.
Paul Orfalea struggles mightily to read, to write, and to sit still through a business meeting. So what's the problem? By working with the obstacles life dealt him—he calls his dyslexia and ADHD "learning opportunities"—he grew a 100-square-foot copy shop named Kinko's into a $1.5 billion-a-year company that
Fortune named one of the best places in America to work.
This is the story of a boy who flunked out of second grade—a boy who was fired by a gas station for writing illegible receipts. But it's also the story of a boy who learned from the world directly, who was brave enough to fail, who knew he had to rely on other people. A boy who developed empathy, a particular gift of his dyslexia that gave Orfalea the crucial insight into what makes Kinko's work. When Paul Orfalea first looked out on the worried, hopeful faces of his customers, he knew that he was in the problem-solving business—at four cents a page. Kinko's doesn't so much handle paper as it handles dreams.
Paul Orfalea really did do it his way. With humor, wisdom, and compassion, he shares his invaluable experiences and unorthodox business lessons with the millions of those who are just a little bit "different," and who wonder if there's a place for them in the world. There is: at the top.
Customer Reviews:
"Our primary objective is to take care of our customer...".......2007-08-18
BUT...
"...you can't take care of your customers unless you take care of your people." (- Paul Orfalea)
"Copy This!" is a book that illustrates the enduring idealism and sincerity of Paul Orfalea. Orfalea's enthusiasm is infectious. His optimism and energy vibrate through the narrative as he explains how his values were challenged over the years by various partnerships, a corporate reorganization and the eventual decision to leave the company he built and guided for over 30 years.
Those of us who lived the "Kinko's experience" can vouch for the effectiveness of Paul's leadership and his approach to team management.
Long ago, I took a job at my local Kinko's working the overnight shift as a machine operator. On my first day of work, my branch manager handed me a wallet-sized, white plastic card with something called "The Kinko's Philosophy" printed on one side. Up to that point in my life, working for a company was all about punching a clock and biding your time until you could punch it again and get on with your real life. I assumed this card, talking about things like "The coworkers are the foundation of our success" and "we trust and care for one another" were just marketing lip service by some faceless corporate human resource office.
But my manager took time with me, said that he wanted me to keep the card with me explaining, "We really believe in these things here. I can't force anyone to be anything more than a clock-puncher, but we can do everything we can to support how you want to work out your days with this company. Your only real job here is to take care of the customer."
Over the next several years I moved up in the company and dealt with dozens of coworkers. I worked with and for the kind of employees you've encountered of heard about who contribute to a miserable experience as well as those who stopped everything to solve your emergency and save the day for you. Paul's philosophy (his "commitment to communication") made it easier to manage the daily operation of a store of 15-20 people on three non-stop, busy shifts
As Paul pointed out on more than one occasion, each coworker -- regardless of their aspirations, ambition or approach to the job -- deserved to be treated with respect and gratitude ...because their performance was the only true measure of my own success. Discipline was to be bundled with coaching and retraining. Even in an "at-will" employment environment, Paul was dedicated to making sure we did all we could to help every coworker succeed.
Understanding and providing for your customer requires understanding your employees and their own needs. While they carry out the necessary tasks to get the job done, your job as a manager is to make that job fun, safe and efficient. The challenge of the organization is to create an environment where managers can do their job. In the case of Kinko's, that meant great opportunities for advancement, solid training programs, profit sharing and excellent wages. Many of those values (and benefits) changed with Paul's departure, but there are still hundreds if not thousands of team members who maintain that positive, supportive attitude toward their most valuable resource on the sales floor.
Most businesses treat their employees (human assets, labor force, whatever form they take) like a herd of sheep to be managed as though they have neither the skill nor experience to contribute to the business process. This book explains how each member of your working team is not just a salary on a P&L chart, but the REASON your operation is successful. It explains that you can have your heart firmly invested in taking care of your customers, but if you don't have the drive to take care of your own PEOPLE, you will be hard-pressed to achieve that goal consistently or at all.
Small business owners, department heads, and CEOs could learn much from Paul's dedication to his team members and perhaps begin to understand that their own success isn't tied to a few lines on a spreadsheet and the demands of a board of MBAs, it begins and ends with the people who run the cash registers, take care of the daily operation and make it possible for executives to spend time pondering "bigger picture" issues for their organization.
Copy THIS? Caveat that! .......2007-07-29
Paul Orfalea is the type of boss we call a "Crazy-Maker." Type triple-A. In your face. A new idea every minute. Little or no boundaries between personal time and work time. I suspect he was an exhausting (if occasionally) exhilarating boss to have.
This business autobiography offers a revealing portrait of an unlikely business tycoon. Orfalea overcame dyslexia to found Kinko's, which he grew into a multi-billion dollar business before selling it off. It is now an American icon.
The section on how games - especially poker, Monopoly and Risk - are better predictors of business success than grades is interesting.
Otherwise, Orfalea at times seems to make it all about Me. Me. Me. See me the generous philanthropist! See me creatively teaching business classes to students at UC Santa Barbara! See me lament what the new corporate suits have done to Kinko's. Of course, he has multi-millions to assuage his pain. Dude - when you sell it off, you relinquish that right to call all the shots!
Orfalea took a quirky, albeit courageous, path to his fortune. Whether many others can "copy this" as a template for success is debatable. Like him or love him, the Kinko's founder has written an engaging autobiography.
Interesting Read.......2007-04-24
I found this book to hold my interest. It provides an intriguing and inspirational view inside the start-up of a business, as well as honest, personal revelations.
He's an excellent reader (of people, that is).......2007-03-25
Orfalea opened his first copy shop while still a student in college. Over the next 30 years, he built the world's premier copyshop business, then cashed out for $1.5 billion. Not a bad run, especially for a kid who was so dyslexic that he was virtually illiterate.
He says he got the idea for the business while working on a term paper with a team of fellow college students. He was unable to contribute any research or writing skills to the team, so he offered to do the photocopying. The lines at the school's photocopier were so long that he realized that there was money to be made in copying. In short order he scouted a location, borrowed $5K from his father, and launched his business.
He makes the point that, as a functionally illiterate person, he was extremely dependent on other people. He argues that this forced him from a very early age to assess people accurately and find ways to make use of them. As a youngster, this meant choosing someone to sit next to whose work he could copy. As an adult, it meant choosing people who could help him run his business.
He says that straight-A students tend not to develop the ability to read people the way a dyslexic can. He says further that straight-A students tend to do what's safe and what's asked of them, whereas a dyslexic tends to be highly creative in getting things done or at least convincing authorities that things have been done.
In short, he feels that his dyslexia was a critical ingredient in his success.
This gives him an interesting perspective on school. He feels that no assignment is so valuable as to be worth extinguishing a student's spark of self-confidence and excitement about learning. He points out that, in school, most students are made to feel like failures in something. By contrast, in adulthood we are allowed to specialize. If math explodes in our heads, we can seek work that requires little or no math. Students aren't so lucky, and some of them are so handicapped that their spirits are entirely crushed by the experience of going through school.
The Orfalea family had a long tradition of entrepreneurship, and Paul grew up believing that one should earn one's way through life by the sweat of one's brow only long enough to accumulate some savings and then, by investing wisely, gradually transition to a point where one's way is financed entirely by rent and dividends.
Today Orfalea teaches at the University of California and one of the questions he asks his students is, "What's more important: good grades or saving money?" The correct answer is saving money.
He's an excellent reader (of people, that is).......2007-01-26
This is a spectacular book.
Orfalea opened his first copy shop while still a student in college. Over the next 30 years, he built the world's premier copyshop business, then cashed out for $1.5 billion. Not a bad run, especially for a kid who was so dyslexic that he was virtually illiterate.
He says he got the idea for the business while working on a term paper with a team of fellow college students. He was unable to contribute any research or writing skills to the team, so he offered to do the photocopying. The lines at the school's photocopier were so long that he realized that there was money to be made in copying. In short order he scouted a location, borrowed $5K from his father, and launched his business.
He makes the point that, as a functionally illiterate person, he was extremely dependent on other people. He argues that this forced him from a very early age to assess people accurately and find ways to make use of them. As a youngster, this meant choosing someone to sit next to whose work he could copy. As an adult, it meant choosing people who could help him run his business.
He says that straight-A students tend not to develop the ability to read people the way a dyslexic can. He says further that straight-A students tend to do what's safe and what's asked of them, whereas a dyslexic tends to be highly creative in getting things done or at least convincing authorities that things have been done.
In short, he feels that his dyslexia was a critical ingredient in his success.
This gives him an interesting perspective on school. He feels that no assignment is so valuable as to be worth extinguishing a student's spark of self-confidence and excitement about learing. He points out that, in school, most students are made to feel like failures in something. By contrast, in adulthood we are allowed to specialize. If math explodes in our heads, we can seek work that requires little or no math. Students aren't so lucky, and some of them are so handicapped that their spirits are entirely crushed by the experience of going through school.
The Orfalea family had a long tradition of entrepreneurship, and Paul grew up believing that one should earn one's way through life by the sweat of one's brow only long enough to accumulate some savings and then, by investing wisely, gradually transition to a point where one's way is financed entirely by rent and dividends.
Today Orfalea teaches at the University of California and one of the questions he asks his students is, "What's more important: good grades or saving money?" The answer is saving money.
He's quite a guy. You'll enjoy reading about his success.
Amazon.com
Ugly Americans documents the "Wild East" of the mid-1990s, where young, brilliant, and hypercompetitive traders became "hedge fund cowboys," manipulating loopholes in an outdated and inefficient Asian financial system to rake in millions. Using a concept called arbitrage, they made their fortunes mainly on minute shifts in stocks being sold on the Nikkei, the Japanese stock market, collapsing banks and nearly bankrupting the Japanese economy in the process. Other schemes were also concocted, most of which were technically legal, though certainly unethical. This true story revolves around "John Malcolm," who, in exchange for anonymity, agreed to give Ben Mezrich all the access and information he needed to write this book. As a recent Princeton graduate in the mid-1990s, Malcolm accepted an undefined job offer from an American expatriate in Japan to work in the investments field. Though he had no prior experience, he facilitated 25 million dollars worth of trades on his first day on the job, and it just got more exciting from there. He soon joined a small group of expatriates, all in their twenties and mostly Ivy League graduates, who lived like rock stars, thriving on the stress and excitement of their jobs to create their own steroid versions of the American Dream half a world away. Mezrich tells this riveting story well, incorporating elements of the culture into his narrative, including the infamous and pervasive Japanese "Water Trade," or sex business, romantic intrigue, and even run-ins with the Yakuza, the Japanese mafia. Though there is little real analysis of their financial dealings and how they ultimately changed the rules of finance in Asia, this entertaining page turner does offer a glimpse into a world little explored in print until now. --Shawn Carkonen
Book Description
Ben Mezrich, author of the
New York Times bestseller Bringing Down the House, returns with an astonishing story of Ivy League hedge-fund cowboys, high stakes, and the Asian underworld.
John Malcolm was the ultimate gunslinger in the Wild East, prepared to take on any level of risk in making mind-boggling sums of money. He and his friends were hedge-fund cowboys, living life on the adrenaline-, sex-, and drugs-fueled edge—kids running billion-dollar portfolios, trading information in the back rooms of high-class brothels and at VIP tables in nightclubs across the Far East.
Malcolm and his Ivy League-schooled twenty-something colleagues, with their warped sense of morality, created their own economic theory that would culminate in a single deal the likes of which had never been seen before—or since.
Ugly Americans is a story of extremes, charged with wealth, nerve, excess, and glamour. A real-life mixture of
Liar's Poker and
Wall Street, brimming with intense action, romance, underground sex, vivid locales, and exotic characters, Ugly Americans is the untold true story that rocked the financial community.
Customer Reviews:
Worth the time.......2007-10-20
Get's a little lost at times but a very fast read. Would make an interesting movie.
Great book.......2007-10-19
Another of Ben Mezrich's books which does not evolve around card-counting. It has a similar structure to his other books, which I find very interesting - a story which would take place somewhere in the past is followed up by an interview today. Very high-paced read when you can't wait to find out what happens next. Also gives a very vivid insight into Japanese business ethics and way of life. I have enjoyed every page of it.
An Exciting Read and Look into the Asian "Wall St".......2007-09-12
For those who enjoyed the movie "Boiler Room," this book is a must-read. Mezrich tells the tale of wannabe big-time US investors who use the opening of the Japanese stock market to weasel in and stretch the law and their own morality to make deals and steals. It's an honest, gritty portrayal of the Asian nightlife and the ex-pat's who work hard by day and play hard after the bell signals close. You don't need to be a swing-trader to enjoy it; this is a great book for those who either want to learn about big stock trading or just read an adventure about a ex-football player who got roped into a shady, billion-dollar enterprise.
The characters are as real as they can get on paper. The protagonist is trying to make the one big score and get out and the antagonists are just reprehensible enough to remind you of business folks you know in your life. Add in Yakuza (Japanese Mafia), black market plotlines, and the urban backdrops of Osaka and Tokyo and you have a real grabber. It was tough to put this one down and the ending does not dissappoint.
Not even that interesting.......2007-07-31
I really enjoyed the author's other two works, which I read quite quickly. Whether they were totally factual or not was immaterial...they were fun and interesting reads. This book disappoints. I didn't find the story interesting or fast moving. The "danger" element seemed forced, almost as if it was added in to "spice things up".
If you're looking for a fast reading "true" story of big money makers, try Mezrich's other books. Avoid this one, whether you're a Mezrich fan or not.
Much ado about not so much.......2007-07-21
This book had a very similar tone to the "Breaking Vegas" book, which is not unexpected given that the books were written by the same author-- however, too much stylistic overlap is still too much.
On the good side:
1. The writing was fast, light, and easy to follow. Not needing of too much concentration, and something that can be picked right up and settled into.
2. There was some explanation about the concept of arbitrage.
3. There was interesting insight into the sex-for-sale culture of Japan. This alone could have spun off and made a whole new book.
On the bad side:
1. The explanation of the nuts and bolts of trading was too thin. It might have only taken one extra chapter to give us the details that many of us who bought the book were looking for.
2. I wonder how much the author *really* knew, given that he used the word "farang" to describe foreigners-- even though that word is 100% Thai. Was he throwing in technical terms to make it *look* like he had done his homework? And if he made that mistake, how many others did he make that we might not have recognized?
3. It might also have been interesting to get a better idea of just how much the Japanese government and Yakuza were in bed together. Is this really the case? Or is this poetic license? There were more than a few topics in this book that just weren't covered as much as a reader might have liked-- though I can appreciate that this is done for the sake of brevity. (An extra bit here and an extra bit there, and the next thing you know you have a book that is as overwrought with detail and most of what Ayn Rand has written.)
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- Management Information Systems: Managing the Digital Firm (9th Edition)
- Managing for Dummies, Second Edition
- Mastering Windows Server 2003
- Microsoft Office Specialist Study Guide Office 2003 Edition (Epg - Other)
- Newton's Telecom Dictionary: 22nd Edition (Newton's Telecom Dictionary) (Newton's Telecom Dictionary)
- Organizational Behavior: Key Concepts, Skills & Best Practices
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Books Index
Books Home
Recommended Books
- WORDS THAT WORK: IT'S NOT WHAT YOU SAY, IT'S WHAT PEOPLE HEAR
- Light My Fire
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General
| Business & Investing
| Subjects
| Books
What Got You Here Won't Get You There: How Successful People Become Even More Successful
Execution: The Discipline of Getting Things Done
Made to Stick: Why Some Ideas Survive and Others Die
The SPEED of Trust: The One Thing that Changes Everything
The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn't
The Substance of Successful Leaders
