A+ Certification All-in-One Exam Guide

Product Description

A+ Certification All-in-One Exam Guide

Customer Reviews:

Very detailed material but also very CLEAR !.......2007-10-16

I took the exam on Sep 17, 2007 and I passed both of them.
730 on Essential
840 on IT Technician.
I would say that almost every answer on the tests can be found in the book. If you remember and understand every single word in the book, you will not need to do the practice exam, you will pass guarantee it.
I would say the practice exam is easier than on the real exam. You MIGHT want to buy additional study guide, like Exam Cram, so that you can work on hard, even harder questions in relate to the A+ exam. Of course if you memorize every single word in the book, about 1150 pages, you won't need no practice exam, lol.
After all, this book worths the money. The author writes the book in simple language but still pertain to his technical knowledge, which makes it easier to understand and absorb. I strongly recommend anyone who is going to take the A+ exam to read this book first.

GOOD BOOK - PLEASE READ IF YOU ARE PLANNING TO GET CERTIFIED.......2007-10-15

Hi guys: Please read carefully, I really want to help those wanting to get A+ Certified to do it right. This is a good book the reason i gave it 3 stars are:
1st the book has some errors and i can tell you that it doesn't cover a 100% what's coming in the exam. (trust me i just passed essentials this morning)
2nd the Historical/Essentials/IT Technician divisions are worthless. DO NOT TRUST THEM AND STUDY ONLY ESSENTIALS PARTS FOR THE ESSENTIAL EXAM FOR EXAMPLE!! study all the chapter thoroughly
The book helped me a lot but Im also an experience technician (5+yrs) who just decided to take the test. I DO NOT RECOMMEND TRYING TO TAKE THE TEST USING THIS BOOK OR ANY BOOK IF YOU DONT HAVE ANY RELEVANT PREVIOUS COMPUTER KNOWLEDGE OR PREVIOUS EXPERIENCE IN TECHNICAL SUPPORT ROLES!!(GET YOURSELF INTO TRAINING PROGRAM, REMEMBER IS NOT JUST PASSING THE EXAM IS REALLY KNOWING WHAT TO DO AND WHERE TO START) AND I ALSO DO NOT RECOMMEND TO THIS BOOK AS THE ONLY STUDY SOURCE!! You will need comprehensive knowledge and previous experience to pass this (unless you are a genius!) and I also recommend CompTIA Press books over any other books, is worth it and you will be on a safer path to pass the exam

A+ Certification All-in-One Exam Guide, Sixth Edition (A+ Certification All in One Exam.......2007-10-09

This is a excellant study guide. Easy to understand and well written. I would recomend it to anyone studing for A+.

Very good book, passed the exam.......2007-10-07

This book was well written, and because of it I passed my exams. There were a couple spelling mistakes, but they are few and far between. Its getting a little bit outdated though, but its still enough to get you to pass. I would definitely read this book, but also have some supplementary reading too that would fill in what this book is missing.

The "Alpha Geek" Rules! .......2007-10-05

Winner!! Mike Meyers writes the perfect book covering all objectives on the A+ Certification exam. Don't be intimidated by the size of this book. The book is a great read and covers everything in a very organized manner. I was able to pass both exams on the first try using this book and the A+ Passport book for a quick review before taking the exams. If you carefully read through the material, you should be able to pass with no problems. I can see now why so many technical college (including mine) in my state use this book as the main study guide. A job well done Mr. Meyers.

CISA: Certified Information Systems Auditor Study Guide

Average customer rating:

Great Book for Targeted Learning
Good CISA study guide
Good book, used it and passed Dec 2006 Exam. I am a CISA thanks to this book
Used it to pass the June 2007 exam
Good study guide, but not enough for the exam

CISA: Certified Information Systems Auditor Study Guide
David L. Cannon , Timothy S. Bergmann , and Brady Pamplin
Manufacturer: Sybex
ProductGroup: Book
Binding: Paperback

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CISA Exam Cram 2 : Certified Information Systems Auditor
Information Technology Control and Audit, Second Edition
CISSP All-in-One Exam Guide, Third Edition (All-in-One)
The CISA Prep Guide: Mastering the Certified Information Systems Auditor Exam
Core Concepts of Information Technology Auditing

ASIN: 0782144381

Book Description

Demand for qualified and certified information systems (IS) auditors has increased dramatically since the adoption of the Sarbanes-Oxley Act in 2002. Now you can prepare for CISA certification, the one certification designed specifically for IS auditors, and improve your job skills with this valuable book. Not only will you get the valuable preparation you need for the CISA exam, youll also find practical information to prepare you for the real world. This invaluable guide contains:

Authoritative coverage of all CISA exam objectives, including:

The IS Audit Process.
IT Governance.
Systems and Infrastructure Lifecycle Management.
IT Service Delivery and Support.
Protection of Information Assets.
Disaster Recovery and Business Continuity.

Practical information that will prepare you for the real world such as:

Secrets of successful auditing.
Government regulations at a glance.
Incident handling checklist.
Scenarios providing insight into professional audit systems and controls.

Additional exam and career preparation tools such as:

Challenging chapter review questions.
A glossary of terms.
Tips on preparing for exam day.
Information on related certifications.

A free CD-ROM with:

Advanced testing software with challenging chapter review questions plus bonus practice exams so you can test your knowledge.
Flashcards that run on your PC, Pocket PC, or Palm handheld.
The entire book in searchable and printable PDF.

Customer Reviews:

Great Book for Targeted Learning.......2007-10-03

The CISA exam is written in a way to reflect the choices an auditor faces. What's best, what's the most preferred, etc., tend to be the types of questions one faces. (The CISA exam is not going to ask the test sitter, what is the best in a given environment, as that would be too ridiculous to measure.) As such, people often find the test confusing, because they want to read too much into the questions.

I picked this book up the week before the CISA exam and targeted my reading toward those areas in which I had the least experience (e.g. SDLC, etc) and I passed. That was it! Although not perfect, the book is readable and focused. There are some decent example questions at the back of the book that will prepare one for the types of questions on the test.

Good CISA study guide.......2007-09-11

This book is easy to read and it helps to study for the exam especially if you have CISA exam question CD.
I highly recomend it (and exam question CD too).

Good book, used it and passed Dec 2006 Exam. I am a CISA thanks to this book.......2007-08-15

Good book, used it and passed Dec 2006 Exam on my first attempt. I am a CISA, thanks to this book.The details are just what you need, the authors a did a good job, i recommend it to my brother and friends for Dec 07 Exams, and i talk about it to whoever care to listen.
A book does not need to be a hard core to be good, simple easy and straight forward that is why i like it. it gives you the details,it is a good manual.

Used it to pass the June 2007 exam.......2007-08-10

I just found out that I passed the June 2007 exam. I used 2 items to study.
This book and the question and answer database from ISACA.
First, do not try to use this book alone.
Second, dont even waste your time with the practice questions at the end of the chapter. You will never see questions like those on the exam.
Third, I would recommend the question and answer database. You will see questions like those on the exam.
After using this book and the Q&A database, the test was not that hard. I was not surprised by any questions.

Good study guide, but not enough for the exam.......2007-06-23

I took the exam two weeks ago and did really good. I would recommend studying ISACA's CISA review questions in addition to this book. Reading this book alone will not help you pass the exam. The concepts are well explained but the questions in the book are nothing like the ones in the exam.

Good luck

Building Cisco Multilayer Switched Networks (BCMSN) (Authorized Self-Study Guide) (4th Edition) (Self-Study Guide)

Average customer rating:

so far so good...
Poorly written
Would not reccomend for studying for the BCMSN
MUST Have for any Cisco Network Administrator
A Review for the Exam and a Reference Book

Building Cisco Multilayer Switched Networks (BCMSN) (Authorized Self-Study Guide) (4th Edition) (Self-Study Guide)
Richard Froom , Balaji Sivasubramanian , and Erum Frahim
Manufacturer: Cisco Press
ProductGroup: Book
Binding: Hardcover

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Building Scalable Cisco Internetworks (BSCI) (Authorized Self-Study Guide) (3rd Edition) (Self-Study Guide)
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CCNP ONT Official Exam Certification Guide
CCNP ISCW Official Exam Certification Guide
CCNP BSCI Official Exam Certification Guide (4th Edition) (Exam Certification Guide)

ASIN: 1587052733

Book Description

Building Cisco Multilayer Switched Networks (BCMSN)

Fourth Edition

Foundation learning for CCNP 642-812 BCMSN

Richard Froom, CCIE® No. 5102

Balaji Sivasubramanian

Erum Frahim, CCIE No. 7549

Authorized Self-Study Guide: Building Cisco Multilayer Switched Networks (BCMSN), Fourth Edition, is a Cisco® authorized, self-paced learning tool for CCNP® switching foundation learning. You will learn how to create scalable multilayer switched networks by installing, configuring, monitoring, and troubleshooting network infrastructure equipment for a campus switched network and integrate advanced technologies such as VoIP and wireless.

This comprehensive book provides detailed information and easy-to-grasp tutorials on advanced skills in design, configuration, operation, and troubleshooting of enterprise level switched networks, including converged IP data, voice, and Airespace wireless LAN (WLAN) connectivity. The book assumes only a basic understanding of networking so it provides a great deal of detail on the topics covered.

This book is ideal for certification candidates who are seeking a self-paced tool to learn the material covered in the latest BCMSN exam.

Each chapter opens with the list of topics covered to clearly identify the focus of that chapter. At the end of each chapter, Study Tips list the main points related to the BCMSN exam. A summary of key concepts for quick study and review questions provide you with an opportunity to assess and reinforce your understanding of the material. Real-world case studies help illuminate theoretical concepts.

In addition, chapters that cover Catalyst configurations also include configuration exercises. Most of these are small-scale exercises that can be performed on a single switch. The goal of using small-scale exercises is to enable network professionals to practice the configuration exercises with only a single switch.

Richard Froom, CCIE® No. 5102, is a technical leader for the Data Center, Switching and Wireless (DSW), and Storage Area Networking (SAN) Test Lab at Cisco.

Balaji Sivasubramanian, CCNP, is an escalation engineer for the Gigabit Switching Business Unit (GSBU) at Cisco.

Erum Frahim, CCIE No. 7549, is a senior support engineer working for the Data Center, DSW, and SAN Test Lab at Cisco.

Provides a thorough introduction to campus switched network construction, support, and security
Explains the fundamentals of multilayer switched network design and specific design features such as Spanning Tree Protocol, quality of service (QoS), and high availability
Covers virtual LAN (VLAN) and InterVLAN Routing implementation
Incorporates wireless client access and configuring campus switches to support voice technologies
Uses extensive configuration examples and diagrams to solidify the explanations of topics
Presents self-assessment review questions, configuration exercises, chapter objectives and summaries, and study tips to ensure information recall

Foreword

Introduction

Chapter 1 Introduction to Building Cisco Multilayer Switched Networks
Chapter 2 The Roles of Switches in Designing Cisco Multilayer Switched Networks

Chapter 3 Initial Configuration and Troubleshooting of Cisco Multilayer Switches

Chapter 4 Implementing and Configuring VLANs

Chapter 5 Understanding and Configuring the 802.1D, 802.1s, and 802.1w Spanning Tree

Chapter 6 Adding Resiliency to Spanning Tree Using Advanced Features and Troubleshooting STP Issues

Chapter 7 Enhancing Network Stability, Functionality, Reliability, and Performance Using Advanced Features

Chapter 8 Understanding and Configuring Inter-VLAN Routing

Chapter 9 Understanding and Configuring Multilayer Switching

Chapter 10 Understanding and Implementing Quality of Service in Cisco Multilayer Switched Networks

Chapter 11 Deploying Multicast in the Multilayer Switched Network

Chapter 12 Design Network Resiliency, Redundancy, and High Availability in Multilayer Switched Networks

Chapter 13 Best Practices for Deploying Cisco IP Telephony Using Cisco Catalyst Switches

Chapter 14 Securing Your Multilayer Switched Network to Minimize Service Loss and Data Theft

Chapter 15 Introduction to the Catalyst Switching Architectures

Chapter 16 Designing, Building, and Connecting Cisco Multilayer Switched Networks Using Metro Solutions

Chapter 17 Performance and Connectivity Troubleshooting Tools for Multilayer Switches

Chapter 18 Introducing Wireless into the Campus Network

Review Questions

Appendix A

Answers to Review Questions

Index

This volume is in the Certification Self-Study Series offered by Cisco Press®. Books in this series provide officially developed self-study solutions to help networking professionals understand technology implementations and prepare for the Cisco Career Certifications examinations.

Category: Cisco Certification

Covers: CCNP BCMSN Exam 642-812

$65.00 USA / $81.00 CAN

Customer Reviews:

so far so good..........2007-09-28

I bought this book to start studying for CCNP however Ive been to busy to use it for that. however I do use it as a daily reference for work related issues. Its a great basic guide for anyone who uses multilayer switching in their network.

Poorly written.......2007-09-27

I'm sure the authors know the material inside and out. Unfortunately, they don't do a good job of communicating that knowledge to the reader. The book is poorly written. The authors go in for very long sentences. Sentences are typically 30 to 60 words long. Many of those sentences could have been bulleted lists. That would have greatly enhanced the readability of the book. Sentence structure is not the only problem. Many of the explanations are confusing and vague. I often had to read paragraphs several times before they made sense to me. Terms are used before they are defined. The authors are needlessly repetitive, with slightly different information in each repetition. I don't recommend this book. If you can, find an alternative.

Would not reccomend for studying for the BCMSN.......2007-06-04

I purchased this book 3 weeks ago to begin studying for the BCMSN. This book is not written with any flow at all. The authors will spend 4 or 5 pages previewing the chapter and using terms they haven't even defined yet. This is very frustrating when studying. I have also found technical errors so far through the first 4 chapters. I thought I was going crazy at first but I went back and found where they described one thing one way in the chapter and described it another way later in the chapter.

I would not reccommend this book.

MUST Have for any Cisco Network Administrator.......2007-06-04

This book clearly demonstrates that the authors have "been there, done that."
Liberal sets of both CatOS and IOS examples should appeal to admins at sites where 65xx Hybrid and/or Native OS are being used, and where 45xx's with older and/or newer supervisor modules are being used. The chapter on IP Telephony was quite insightful.

A Review for the Exam and a Reference Book.......2007-03-07

This is the fourth edition of this book. With each edition of the book major changes have been required to keep up with the rapid changes in the switches themselves. Originally the switches were relatively simple things that handled Layer 3 switching only. Since then they have added layers 4, 5, 6, and 7. Now they are including wireless. Further, the progress of switching has moved from large enterprises and service providers down to even the consumer level. Switching was part of the network infrastructure. As this book says, switching is now the network.

This book obviously concentrates on the Cisco approach to multilayer switching. This is not a particular problem since it is hard to image a network that doesn't contain at least some Cisco equipment. While the book is intended as primarily a self paced study guide to preparing for the BCMSN certification exam, it goes beyond the 'cram for the test' approach to provide the reader with a true understanding of building a network. The book is also designed to serve as a reference book for people looking to solve some particular problem as they establish the network.

The authors believe that readers should have a basic understanding of networking before starting this book. They suggest that having a CCNA or equivalent level of knowledge would help in taking full advantage of the topics covered.

CCNA INTRO Exam Certification Guide (CCNA Self-Study, 640-821, 640-801), First Edition

Average customer rating:

GOOD BOOK, IT'S HELPING ME IN MY PROFESSION
INTRO to CCNA
Good Overview of Cisco Basics
I give this book a D+
Fantastic Book

CCNA INTRO Exam Certification Guide (CCNA Self-Study, 640-821, 640-801), First Edition
Wendell Odom
Manufacturer: Cisco Press
ProductGroup: Book
Binding: Hardcover

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CCNA ICND Exam Certification Guide (CCNA Self-Study, 640-811, 640-801), Fourth Edition
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CCNA Portable Command Guide (2nd Edition) (Self-Study Guide)
Cisco CCNA Network Simulator (CCNA Self-Study, 640-801)
CCNA Self-Study: Interconnecting Cisco Network Devices (ICND) 640-811, 640-801 (2nd Edition) (Self-Study Guide)

ASIN: 1587200945

Book Description

The official self-study test preparation guide for the Cisco CCNA INTRO exam 640-821

Master CCNA INTRO exam topics, including:

TCP/IP and OSI networking models
Operating Cisco routers and LAN switches
LAN switching basics, VLANs, and Trunking
IP addressing and subnetting
Basic router configuration and operation
Discovering information about an IP network
Dynamic routing protocols
Analog modems, PAP/CHAP, DSL and Cable

CCNA INTRO Exam Certification Guide is a best-of-breed CiscoÂ® exam study guide that has been completely updated to focus specifically on the objectives for the CCNA INTRO exam. Senior instructor and best-selling author Wendell Odom shares preparation hints and test-taking tips to help you identify areas of weakness and improve both your conceptual and hands-on knowledge. This new edition is organized in a modular fashion, segmenting larger chapters into smaller, more easily digestible components. Material is presented in a concise manner, focusing on increasing your understanding and retention of exam topics.

CCNA INTRO Exam Certification Guide presents you with an organized test preparation routine through the use of proven series elements and techniques. âDo I Know This Already?â quizzes open each chapter and allow you to decide how much time you need to spend on each section. Chapter subject lists and Foundation Summary tables make referencing easy and give you a quick refresher whenever you need it. Challenging chapter-ending review questions help you assess your knowledge and reinforce key concepts. Scenario-based exercises help you think about exam objectives in real-world situations, thus increasing recall during exam time.

The companion CD-ROM contains a powerful new testing engine that allows you to focus on individual topic areas or take complete, timed exams from INTRO or unified CCNA test banks. The assessment engine also tracks your performance and presents feedback on a module-by-module basis, providing question-by-question remediation to the text and laying out a complete study plan for review. The CD-ROM also includes a wealth of hands-on practice exercises and a copy of the Boson NetSimâ¢ for CCNA INTRO, Learning Edition, network simulation software that allows you to practice your hands-on skills in a virtual lab environment that has been customized for the labs in the book. The supporting website keeps you fully informed of any exam changes.

Well-regarded for its level of detail, assessment features, and challenging review questions and hands-on exercises, this book helps you master the concepts and techniques that will enable you to succeed on the exam the first time.

CCNA INTRO Exam Certification Guide is part of a recommended study program from Cisco SystemsÂ® that includes simulation and hands-on training from authorized Cisco Learning Partners and self-study products from Cisco Press. To find out more about instructor-led, e-learning, and hands-on instruction offered by authorized Cisco Learning Partners worldwide, please visit www.cisco.com/go/authorizedtraining.

Companion CD-ROM

The CD-ROM contains more than 400 practice questions for the ICND, INTRO, and CCNA exams, including simulation-based questions. Also contains hands-on exercises and a customized copy of the NetSim LE network simulation software.

CD-ROM test engine powered by www.boson.com. Boson Software is a Cisco Learning Partner.

This volume is part of the Exam Certification Guide Series from Cisco PressÂ®. Books in this series provide officially developed exam preparation materials that offer assessment, review, and practice to help Cisco Career Certification candidates identify weaknesses, concentrate their study efforts, and enhance their confidence as exam day nears.

Customer Reviews:

GOOD BOOK, IT'S HELPING ME IN MY PROFESSION.......2007-01-20

IT IS THE GOODEST BUY I DID FOR MY PROFESSION. IT'S HELPING ME TO STUDY FOR THE CCNA CERTIFICATION EXAM

INTRO to CCNA.......2007-01-12

Very good in showing real world examples with full explainations. Recommened to all those interested in passing the Intro CCNA exam

Good Overview of Cisco Basics.......2006-12-14

I read two Cisco preparation books prior to getting my hands on this one. Wendell Odom did a fantastic job of covering the basics of Cisco networking. If you plan on buying this book for the 640-801 exam, you should also consider his other book CCNA ICND (ISBN: 158720-083-X). Utilizing these two books really clarified any questions I had about Cisco switching and routing. This particular book is very basic and it describes much of the regular networking concepts in first few chapters. It then jumps into subnetting, VLANS and routing protocols. If you purchase the ICND book, these topics will be covered in much greater detail. Overall, the book is an excellent source in preparing for the CCNA exam.

I give this book a D+.......2006-08-25

I read the book cover to cover. Usally the book titled for the exam covers what is on the exam but this book does a poor job. Most of the Intro test is Subneting and Cisco commands while the book spends 3 out of 16 chapters on what is really important for the exam. One chapter for Subnetting I cant believe that. Its needs many more examples also for subneting the CD isn't enough. Don't even bother with the two chapters on commands just get your self a lab or Bosons. I just wish I had not wasted my time reading cover to cover. I wish I just got S..bex or some other book sooner I also used a video series. Pasted my exam its not that bad if you are studying the right stuff.

Fantastic Book.......2006-06-08

This book was fantastic. Absolutely recommend it - used it to pass the full CCNA exam the first time. Also get the ICND book by Wendell Odom as well - the full CCNA exam is better covered by the ICND book.

Unlike other certification books, both this book and the ICND book actually teach the subject matter, rather than teaching the test. The exams were very effective at uncovering weak areas.

Buy it and the ICND book by Wendell Odom for sure if you are preparing for the CCNA exam.

The CISA Prep Guide: Mastering the Certified Information Systems Auditor Exam

Average customer rating:

Overpriced, misaligned, bloated + boring = 2 stars
Obtuse and perhaps worthless
Don't waste your money
CISA Prep Guide, not entirely useless
Fire the Editor!

The CISA Prep Guide: Mastering the Certified Information Systems Auditor Exam
John Kramer , and John B. Kramer
Manufacturer: Wiley
ProductGroup: Book
Binding: Paperback

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CISA Exam Prep: Certified Information Systems Auditor (ACM Press)

ASIN: 0471250325

Book Description

This is the first commercially available book to offer CISA study materials
The consulting editor, Ronald Krutz, is the co-author of The CISSP Prep Guide (0-471-26802-X)
Provides definitions and background on the seven content areas of CISA
Includes many sample test questions and explanations of answers
More than 10,000 people registered for the CISA exam in 2002
CD-ROM contains annual updates to the exam so the book remains current for a number of years

Customer Reviews:

Overpriced, misaligned, bloated + boring = 2 stars.......2006-07-13

I gave this book 2 stars because it's overpriced, misaligned, bloated and quite boring. Lots of time, Kramer used 200 words to explain something when 50 would have been enough. There's alot of minor errors + many cases where the author is completely wrong. The content covers CISA's material but it simply does not match with CISA's domains. If I had to throw a stone to someone, that would be to the editor cos that guy simply did not do his job. There's way too many content errors, spelling mistakes and ambiguous sentences.

To wrap thing up, it's a subpar book with an hefty price tag. I would NOT recommand it to anyone taking an ISACA exam. Your $$$ would be better spent buying the official CRM 2006.

Obtuse and perhaps worthless.......2005-05-13

Why use 1 word when 12 will bewilder the reader and make the book that much thicker. I can not believe that a qualified editor reviewed this book.

The wheat to chaff ratio is horrendous. You can go whole paragraphs without coming upon anything worth knowing.

I can only hope that the actual CISA exam questions are not written as poorly as the sample questions within this book.

If you value your time, do not buy this book.

Don't waste your money.......2005-03-05

I purchased this book -- unfortunately before I read the reviews here -- to prepare for the CISA. Despite the optimistic title, the book fails to deliver in just about every area. The book is not connected to the exam in any logical form or structure. One of the biggest draws for a book like this is the practice test software. Sadly, this book fails yet again. The software works, but the questions in some cases are just plain wrong! I wrote to the editor and they offered me an errata sheet that I could use to spot mistakes in their data???? What good is that? My advice is that you skip this book, avoid this author, and not patronize this publisher since they are not willing to make good on their promises.

CISA Prep Guide, not entirely useless.......2005-02-18

I purchased this guide, after 13 years of practical experience, mainly for the test materials. However, I did attempt to read the book, and must say that it is a chore. The author's style and usage leave much to be desired.
Most troublesome were the obvious inconsistencies within the test materials. The test results showed that answers correctly chosen were often scored as wrong, and some wrongly chosen were often scored as correct. It's as if they updated the software to "mix it up" between revisions, but failed to update the actual answers to correspond with the changes.
I did complain to the publisher and ask for an updated software version, but only received back that they would check with the author. I have since heard nothing. Of course, when you are preparing for a test, the main thing you are looking for in a review system is accuracy ... on this account the book and software fail.
I don't recommend this book if you are seriously considering taking the exam and want to review.

Fire the Editor!.......2004-06-09

I am an IS professional with 25 years of experience but it's been 6 years since I took a certification test. I needed the book to codify what I already knew from experience. I found the actual subject matter of the book to be adequate, but the author often took 500 words to say what could have been said in 50. And then he often said it wrong! And with bad grammer and incomplete sentences. I was as angry at the book editor as I was with the author. I kept thinking that English must not be the author's native language, but even so, the editor didn't do his job. That's probably why an updated version has not been issued. Get a new author! Get a new editor!

The software also was bad. I have used Boson software and tests before and found them very good. The test engine may work great, but if the data is wrong, it doesn't matter how great the engine is.

Book Description

This comprehensive study guide thoroughly covers the CompTIA RFID+ exam, the only certification offered for radio frequency identification (RFID), the technology that is rapidly gaining popularity and is expected to completely replace bar codes. Your study will focus on interrogation zone basics, testing and troubleshooting, standards and regulations, tag knowledge, design selection, installation, site analysis, RF physics, and RFID peripherals. The accompnaying CD-ROM provides two bonus exams, a detailed glossary of terms, and a searchable PDF of the book.

Customer Reviews:

Road to Success.......2007-08-15

I used this book by Patrick Sweeney, RFID+ Study Guide by Paul Sanghera, and RFID+ Flashcard Quicklet by Paul Sanghera to prepare for the RFID+ exam. I passed the RFID+ exam on first try. I'm a project manager with science background and wanted this certification for some of my projects. These are the only three books that you need to pass the exam. Two thumbs up for all these three books: they're the road to success

Not Bad.......2007-04-30

I found this a good book on RFID+ exam, but do not count on it alone. Here are the reasons:
* The coverage of the topics is extremely brief. This is also the problem with many other RFID+ books, though.
* The exam objectives are listed in the beginning of each chapter but so often it's hard to find where in the chapter the objective is actually covered...and as I said, if there is a coverage, it is very brief.
* Lots of the stuff and coverage that should be there is missing, whereas some unnecessary stuff is there...For example Maxwell's equations...
* From the presentation of the material, it's obvious that the book is written for the experts. If you are a beginner, do not use this book as your first RFID or RFID+ book.
*The book has its share of typos and errors; I hope the publisher will provide an Errata.

Bottom line: it's a good book, but do not count on it alone and don't use it as your first RFID book.

Excellent reference.......2007-02-02

This book is written by the CEO of a well-known RFID consulting firm who knows his stuff. In addition to the basic technology facts, there is plenty of experienced wisdom included. This book goes much farther than the CompTIA cram guide. There's a lot of content that is not directly applicable to the exam and the author to his credit points out when that is the case. If you are planning an RFID career, then these insights and process descriptions from an experienced industry leader are priceless.

The book is very clearly written. 20 practice questions per chapter is generous, there are ~140 questions across 3 practice exams and there are ~150 flash card questions you can playback on a PC, PPC, or Palm. A great value overall.

This book is not sufficient by itself to prepare you for the actual exam. There were numerous questions on the actual exam that were not covered in this book. The actual exam is always somewhat of a moving target, so this is to be expected to some degree.

Bottom line: Excellent book, good value, plan on supplementing it with ~1-2 others. (I supplemented it with official CompTIA cram guide and the two combined still had quite a few gaps relative to the actual exam).

Complete Test Coverage and Good Summary of the Field.......2007-01-18

Radio Frequency Identification has become a fastest growing area. The technology, after some spectacular failings in the beginning when people didn't know what they were doing, has enabled some spectacular acomplishments. One of my favorites was putting an RFID device into the collar of guard dogs. That way they could track the dog as he entered his pen or went out on duty.

With any emerging technology, there will soon be certification testing to be sure that people working in the field have at least a minimal amount of knowledge about the subject. This book covers the CompTIA exam RFO-001. It covers everthing that is on the test and includes a CD that has a test engine and a practice test that closely mimics the real exam. It also has a series of flash cards that you can run on your PC, Pocket PC or Palm handheld. The CD also has a copy of the entire book in PDF format so you can put it on your notebook and take it where ever you go.

In reading this book, I found it to be more helpful than just cramming for the exam. It covers the material very well, and after reading it, you'll have a feeling for the entire subject.

A Guide to Customer Service Skills for the Help Desk Professional

Average customer rating:

Excellent advice on the basics

A Guide to Customer Service Skills for the Help Desk Professional
Donna Knapp
Manufacturer: Course Technology
ProductGroup: Book
Binding: Paperback

Customer Service | Industries & Professions | Business & Investing | Subjects | Books

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Similar Items:

A Guide to Help Desk Technology, Tools and Techniques
Running an Effective Help Desk, 2nd Edition
Help Desk Practitioner's Handbook
Introduction to Help Desk Concepts and Skills
Using Service Goals and Metrics to Improve Help Desk Performance

ASIN: 0760072620

Book Description

This book is designed to provide individuals interested in the field of technical customer support a guide to the "soft skills" and the "self-management skills" needed to deliver excellent customer support at the help desk.

Customer Reviews:

Excellent advice on the basics.......2001-04-12

This book addresses the essence of support - people skills. State-of-the-art tools and technology, and the most efficient processes ever devised will not guarantee a successful help desk or technical support organization if the human interaction techniques provided in this book are not used.

Ms. Knapp provides every essential skill in a systematic order. She starts with an excellent, astute discussion on the key elements of achieving customer satisfaction, then begins the systematic process of describing how to develop and use the necessary skills for achieving this goal. This starting point is the most basic skill that is as important to our everyday life as it is to customer satisfaction: listening. This is also a skill that, regrettably, most of us need to continually work on. She gives excellent advice on how to be an active and empathetic listener, and also how to effectively communicate back to the speaker. This skill is reinforced with another that is essential to providing top notch customer support: telephone skills. A telephone, even with the growing trend toward e-support and electronic mail, is still a help desk (and call center) professional's primary tool. Because we cannot depend on facial expression or body language it is of the utmost importance to not only have good phone skills, but to also use these skills in conjunction with listening skills to "read" the customer's mood and adjust our approach accordingly.

Writing skills, the next basic skill that Ms. Knapp addresses, has always been important. This is because documenting issues and actions conveying this to other support professionals who may also work on an incident of case cuts down on unnecessary follow-ups that poorly written documentation causes. Also, this skill is rapidly growing in importance because of the increasing use of e-mail as a customer communications vehicle. The tips on writing given are excellent.

Difficult customers are a way of life. Someone who is frustrated enough to pick up a phone or who feels resentment towards the organization whose products or services you are supporting is going to want to take it out on the first person who answers the phone. Defusing these situations and refocusing angry customers on the issues instead of emotions requires real skills and the ability to subordinate your own emotions. Ms. Knapp gives excellent advice on how to handle irritated customers and, believe it or not, turn the experience into one in which the customer comes away not only satisfied, but a good reference for your product or service. This is one of the most valuable parts of the book and my personal favorite.

Amazon.com

For those interested not just in passing a certification exam but in truly understanding what makes networks tick, Network+ Certification Study System won't disappoint. Authored by one of the subject matter experts who helped create the Network+ exam, Joseph J. Byrne, this book is an excellent guide not only to the test but to the underlying principles of computer networks.

This two-part book includes an excellent glossary with basic explanations of networking-related items. Byrne's definition of a local area network (LAN) is a good example: "A LAN is a communications system much like a telephone system except that data, not voices, is usually shared. In recent years, the term network is often substituted when describing a LAN." Then there are sections that cover specific areas more fully, like the one on basic Ethernet concepts. It explains the data speeds at which Ethernet operates, explains that Ethernet breaks data into frames, and then details how each frame must be between 72 and 1,518 bytes and how you can tailor the size of the frame to improve network performance.

The book also discusses strategies for implementing a backup system, protecting the network from viruses, and troubleshooting. Byrne encapsulates his approach here, "This entire [troubleshooting] process is really twofold. First you need to get at the root of the problem, and second you need to fully document the process from problem to resolution." Each of the chapters ends with an exam preparation summary and a series of questions, the answers for which are provided in appendix 1. The chapters are also studded with exam prep pointers, which highlight those topics certain to be covered in the Network+ test. --Sarah L. Roberts-Witt

Topics covered: Local and wide area networks; Ethernet; Token Ring; various cabling specifications; the OSI model; TCP/IP; remote access; network security; and how to install and maintain routers, hubs, and print servers.

Book Description

Dive into a comprehensive review of all the objectives on CompTIA's new Network+ exam. Author Joseph J. Byrne, who helped develop the objectives, gives you an insider's perspective on exactly what you need to know to pass. You get unbeatable tips on the scenario-based questions that make up one-third of the test -- plus instant assessment, true/false, multiple-choice, and fillñin-the-blank exercises to reinforce your progress.

Pop in the CD-ROM and take a realistic simulated exam. Use the detailed results to pinpoint your weak areas -- and go back to the book for more review. Then practice some more with customized exam simulations that target specific objectives. Take a timed software self-assessment exam -- and know exactly when you're ready to pass!

Covers: Exam N10-001

Customer Reviews:

This Book's More of a Liability Than An Asset.......2004-11-10

I purchased this book as a secondary reference but it contains so many blatant errors that it's become more of a liability than a resource. I've searched for errata online but couldn't find any, suggesting that the publisher isn't willing to offer help to beleaguered users. What's especially disconcerting is that this volume was authored by "a member of the i-Net+ exam objectives team" which made it sound like an authoritative resource. Typos are expected in something as dry as an IT resource but explanations that build on obviously incorrect information make you question the author's long list of credentials.

Excellent Core Network + Exam Guide.......2002-01-12

I tested and passed the Network + exam yesterday and this book was my central study guide for the exam. The book contains a lot of information for 275 pages. The book provides step by step insight into networking which results in a mental framework of how various network types, topoligies and protocols work. The enclosed BeachFront Quizzer is a big help too! If you are inexperienced at networking you may also find it helpful to purchase The Encyclopedia of Networking by Osborne-McGraw Hill and TCP/IP Clearly Explained by Pete Loshin of Byte Magazine, and NT Server 4.0 by Osborne-McGraw Hill. These books will provide a greater level of comprehensive information, such as how individual routing protocols work, cable properites, etc.

A solid foundation (but not the whole building).......2001-08-15

Joseph Byrne's study guide is an excellent introduction to local area networking. The author writes with uncommon clarity and the material is comprehensive (if occasionally lacking in detail), focusing not only on technology but also on the "soft skills" and best practices of network technicians, the sorts of things that get and keep you employed. Any novice to the field should seriously consider this book as his or her starting point.

That said, I don't believe that this book alone will prepare anyone without significant experience to pass the Network+ exam (especially the 2001 objectives). It is Windows-centric and core concepts such as the OSI model, IP addressing, and name resolution demand more detail. And yes, as other reviewers have said, there are a few irritating typos. Despite these irritations, the book and bundled CD were very useful during my certification preparation, and they'll probably help you, too.

Well worth the price.......2000-06-03

This book is very well written and easy to understand. This is the only book I used to prepare myself for the exam. The exam pointers and practice questions were very helpful. The book covers just about all material on the exam, I only encounterd one question on the exam that wasn't covered in the book. Anyone that spends the time to read this book inside and out should pass the exam. I passed with an 89%.

FAILING GRADE.......2000-04-13

DO NOT get this book if you want to pass the exam. I took the exam and received a 78. I researched the questions that I missed and none of the material was covered in Joseph Byrne's book. Buy the Network+ Study Guide by David Groth since all of the questions that I missed were covered in it. I wasted $40 on Mr. Byrne's book, $140 on the exam, and three months of studying.

MCSE Self-Paced Training Kit: Microsoft Windows Server 2003 Core Requirements, Exams 70-290, 70-291, 70-293, 70-294

Average customer rating:

Uhhh....
Redundancy at it's best.. If you have 70-291 and 70-298, you have just about the whole 70-293
GET IT TOGETHER AMAZON.
Excellent content
Ok, but needs a lot of work to be a real test prep guide.

MCSE Self-Paced Training Kit: Microsoft Windows Server 2003 Core Requirements, Exams 70-290, 70-291, 70-293, 70-294
Dan Holme , Orin Thomas , Zacler. Craig , J.C. MacKin , Ian McLean , and Microsoft Corporation
Manufacturer: Microsoft Press
ProductGroup: Book
Binding: Paperback

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Similar Items:

MCSA/MCSE Self-Paced Training Kit (Exam 70-270): Installing, Configuring, and Administering Microsoft Windows XP Professional, Second Edition
MCSE Self-Paced Training Kit (Exam 70-297): Designing a Microsoft Windows Server 2003 Active Directory and Network Infrastructure
MCSA/MCSE Self-Paced Training Kit (Exam 70-284): Implementing and Managing Microsoft Exchange Server 2003
MCSE Self-Paced Training Kit (Exam 70-298): Designing Security for a Microsoft® Windows Server(TM) 2003 Network (Training Kit)
MCSE Self-Paced Training Kit (Exam 70-294): Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure

ASIN: 0735619530

Product Description

MCSE S/P KIT WINDOWS SVR 2003 CORE REQUIREMENTS

Amazon.com

In the certification craze of 1999-2001, tens of thousands of people earned their Microsoft Certified Systems Engineer (MCSE) ratings. Those certifications are expiring now, just as Microsoft is coming out with Windows Server 2003 to replace the Windows 2000 family of operating systems. There may be a real opportunity for those who earn the Windows Server 2003 certification--and that's where MCSE Self-Paced Training Kit: Microsoft Windows Server 2003 Core Requirements comes in. This four-book set (which comes with quiz software and a 180-day laboratory version of Windows Server 2003 Enterprise Edition, plus a coupon for 15 percent off the cost of each of the four exams), combined with some hands-on practical work, should be all you need to earn the new MCSE rating or the Microsoft Certified System Administrator (MCSA) certification.

Each of the four books (each with a separate author) covers the published requirements of a single exam. Coverage tends to be text-heavy--even procedures rely mostly on text and use few screen shots. This goes to reinforce the fact that these are serious books for people with a pretty good idea of what they're doing already. Chapters typically begin with conceptual coverage of their subjects (using diagrams to illustrate the relationships among network entities in many cases) and move on to illustrative procedures to try. Chapters then conclude with carefully considered discussion questions. The answers to the questions appear in an appendix, complete with explanations of why the correct answers are what they are. --David Wall

Topics covered: The published exam requirements for the MCSE/MCSA core exams: "Managing and Maintaining a Microsoft Windows 2003 Server Environment" (70-290), "Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure" (70-294), "Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure" (70-291), and "Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure" (70-293).

Customer Reviews:

Uhhh...........2007-08-08

I'm still trying to get through the first book 2 years later. But what's the hurry? I can always start my training tomorrow, tomorrow, tomorrow, tomorrow...

Seriously, though, these books look a lot like the ones I used to study for my first MCSE, on NT4. Full of most of what you need to pass the exam, plus a lot of junk you don't. I think they're an attempt to trick/force you into learning enough to be more than a paper MCSE while soaking up enough info to pass the test.

The "knowledge" contained herein is no substitute for real world experience, but is daunting to tackle even for a seasoned professional. If you really know computers, and just want test info, I'd recommend something like the Transcender exams instead.

Redundancy at it's best.. If you have 70-291 and 70-298, you have just about the whole 70-293.......2007-04-28

I have just gone through the 70-291 and 70-298 books, and went through this one ..... and was gravely dissapointed.. I felt like I was reading the same material as I just finished.. So with that said, I believe if you are going for tests, and you already own 70-291 and 70-298 there is no reason to go out and get the MSPress of 70-293 since the material would have already been covered...

GET IT TOGETHER AMAZON. .......2007-02-23

I got a copy of the MCSE Self-Paced Training Kit: Microsoft Windows Server 2003 Core Requirements, Exams 70-290, 70-291, 70-293, 70-294.I was very upset when I noticed that one of the books had a huge tear on the back cover. When you pay $200.00 for brand new books, in a sealed state they should be new when you take them out of the box , not dirty and beat up. Get it together Amazon.

Excellent content.......2007-01-12

All you need to know to sort out the 90% of the Administration issues in the every day administrator's life. Must have.

Ok, but needs a lot of work to be a real test prep guide........2006-12-12

One would think that a Microsoft Press book would be better edited; more technically detailed and have more thogrough explanations. But one would be wrong if they thought so. Microsoft, it seems to this reader, slapped together this study guide to make a couple of extra bucks or to just keep the writers busy. The level of user experience listed in the guides as a prerequisite for taking the MCSE exams is greater than the level that the books are geared for. If one has the prerequisite level of experience recommended in the guides then these books will be well below your experience level. However if you are very new to Active Directory and server environments this study guide will give you a fair introduction.
I will say this about Planning and Maintaining Windows Server 2003 Network Infrastructure by Craig Zacker, Mr. Zacker does not have any MS certifications which does not induce a lot of confidence of the author, and omits lots of really important technical information that is very relevant to planning a network, especially his descriptions of TCP/IP planning and sub netting. I noticed several typos and even some incorrect lab answers in each of the books.
All of the labs and diagnostic procedures are done the Microsoft way, which occasionally is not the way that things are done in the real world.
Trancender tests are ok, but Testking prep tests are way better.

CCIE Routing and Switching Exam Certification Guide

Average customer rating:

Not up to CCIE standard
Way Under Expectation
Incomplete Material
Not a One-Stop Shop
Not a good resource for the test

CCIE Routing and Switching Exam Certification Guide
Anthony Bruno
Manufacturer: Cisco Press
ProductGroup: Book
Binding: Hardcover

General | Certification Central | Computers & Internet | Subjects | Books

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All Titles | Qualifying Textbooks - Fall 2007 | Stores | Books

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Similar Items:

CCIE Routing and Switching Flash Cards and Exam Practice Pack (CCIE Self-Study) (Flash Cards and Exam Practice Packs)
Routing TCP/IP Volume I (CCIE Professional Development)
CCIE Practical Studies, Vol. 1
CCIE Routing and Switching Official Exam Certification Guide (2nd Edition) (Exam Certification Guide)
CCIE Practical Studies, Vol. 2 (CCIE Self-Study)

ASIN: 1587200538

Book Description

The official preparation guide for the new CCIE Routing and Switching written exam

CCIE Routing and Switching Exam Certification Guide is a comprehensive study and assessment tool. Written and reviewed by CCIEs and developed with the assistance of the CCIE program manager, this book is appropriate preparation for the new CCIE Routing and Switching qualification exam released in August 2002 by Cisco Systems. You've logged in hours learning a broad range of advanced concepts, you have applied them to real-world networks, and now you're ready to increase and reinforce your knowledge in preparation for Cisco Systems' CCIE Routing and Switching written exam. Optimize your study time by assessing your knowledge of the material at the start and close of each chapter with customized quizzes for each topic. Assist your memory by reviewing summary information at the end of each chapter, which presents you with the most succinct review of crucial concepts. Test your comprehension at the end of each chapter with review questions and determine the assimilation of knowledge by stepping through a series of scenarios.

Review all CCIE Routing and Switching and CCIE Communications and Services General Knowledge topics:

General routing concepts, such as the OSI model, internetworking devices, and routing protocol characteristics

Fast Ethernet, Gigabit Ethernet, and wireless LANs

Transparent bridging, VLANs, and VLAN trunking

Frame Relay, ATM, and SONET/SDH

RIP, IGRP, and EIGRP

OSPF and IS-IS

BGP, route reflectors, and confederations

Queuing, MPLS, CAR, and traffic shaping

IP multicast, IP precedence, and multiservice networks

Firewalls, encryption, and other security topics

The companion CD-ROM includes over 200 practice exam questions in a simulated testing environment, customizable so you can focus on the areas in which you need the most review. With experience and training under your belt, this book enables you to retain and master the knowledge vital for passing the CCIE written exam and brings you that much closer to being a fully certified CCIE.

CCIE Routing and Switching Exam Certification Guide is part of a recommended study program from Cisco Systems that can include simulation and hands-on training from authorized Cisco Learning Partners, hands-on experience, and self-study guides from Cisco Press. In order to find out more about instructor-led, e-learning, and hands-on instruction offered by authorized Cisco Learning Partners worldwide, please visit www.cisco.com/go/training.

Customer Reviews:

Not up to CCIE standard.......2005-01-08

Sorry Cisco I love your stuff but this book falls well below the standard I would expect from one of your publications. I'm a CCIE I passed my lab Jan 2001 and took my recertification 2 years ago in IP routing. My job has changed a little since then and I no longer have as much routing exposure as I used too I'm now all LAN at a large datacenter and some OSPF. Anyway I got this book to help me with my second recert, I wanted a quick read it once and pass it guide. Well with the CCIE its just not possible, sorry but its simply not that type of certification not even the written you need to know this stuff DEEP, no shortcuts IMHO.

This book promises a lot but simply does not live up to it, as a CCIE I used this book to take my recert and failed. So I hit the real books, the one's that got me through the exam and lab 6 years ago, TCP/IP Volume 1 and now Volume 2 by Jeff Doyle, Lan switching for CCIE's, and Internet routing architectures from Halibi (BGP is also covered in the Doyle V2 book now), and passed the written exam with a 93%. I would also add a Cisco specific QoS book to the reading list as well for the 350-001 exam as there was a lot of QoS in the exam and Doyle does not cover it.

The titles above brought a lot stuff flooding back to me, stuff I forgot and stuff that the certification guides like this one were not able to restore from my memory.

Believe me there are no shortcuts to getting this I should know it cost me over $300 for the exam and 160 bucks on 2 certification books to find that out, oh yeah this also applies to the flash card book for the CCIE written also available from Cisco.

Positives are that the book does have a good general coverage of the subjects for day to day referance but no where near deep enougth and links to websites with the rest of the info you need but with this book and the flashcard book alone your not going to pass this the written exam. Its way to deep an exam for that save your money and get the Doyle books.

Way Under Expectation.......2004-12-16

Hi,
I'm a CCNP and CCDA and I've always used CiscoPress Certifications books to prepare my exams.
I bought this book hoping that, as the others, it would give me all the elements to pass the test. Oh...if I was wrong.
Soon after starting reading it I realized that this book wasn't teaching anything. Each topic was just mentioned and not really unfold as the exam requires.
I wasted a week reading it and...you know what? At the end I studied on my CCNP books, integrating what was missing with documents on Cisco CCO. I passed the written test this morning at the first try.
Don't waste you money on this. Please

Incomplete Material.......2004-10-26

I bought this book in hopes of having an all in one resource for the CCIE written exam. This book barely touches the surface of some very important concepts for the CCIE written exam and is not enough for any real world task.

Another issue I have, is the author uses all the acronyms, but doesn't write them out. I have a great deal of experience in working with many of these technologies, so it's not such a big deal for me, but others may find this frustrating.

The CCNP level books (Routing, Switching) cover the technologies in much greater detail. The exam certification guide is extremely weak, and maybe good for a quick refresher prior to takeing the exam, or perhaps recertifying. Otherwise, I'd look for better material.

Not a One-Stop Shop.......2004-08-19

I am reviewing the CCIE Routing and Switching Exam Certification Guide (ISBN 1587200538), which is the official preparation guide for the CCIE R&S exam from Cisco Press. The book weighs in at 688 pages, which is about right for a book of its type. The problem is that the type of book that it is doesn't really work for an exam like the CCIE. If we were talking about the CCNA or one of the single CCNP exams, I'd say "sure, you can get it all in one book", but not the CCIE. This book is a lot like reading a menu in that you get enough information to get you interested in a topic and decide if you need to learn more. The problem, however, is that in the case of the CCIE exam, you don't need a menu, you need a cookbook! The actual purpose of this book, as stated in the Foreword, is that it should act as a late-stage exam preparation tool to help you assess our strengths and weaknesses and focus your study. Basically, once you've gotten to that late stage, you've been reading for about six months and all this book does is breezes over all of the stuff that you've already learned. Occasionally, you might hit something you haven't read before and might take a moment to fill in that particular gap, but largely you feel like you're wasting your time. A book covering this wide a range of topics is easy to stall out on. If you feel like you're not getting anything out of your valuable reading time, you really have no motivation to keep going. I personally stopped this thing halfway through, read a book on poker and then came back to it.

I think a better approach to future editions of this book might be to rewrite it as a preliminary study tool for the CCIE. They could take each of the blueprint objectives and write a chapter which explains in detail what knowledge and experience you need to have in order to pass that objective. Readers could use the end-of-the-chapter assessments to make a judgment call on how much studying they need to do on that objective. Each chapter should also make suggestion of where the reader could go to get additional knowledge on the topics covered in that chapter. See, what I was missing early on in my CCIE studies was a "test prep quarterback" to point me in the right direction. I think this book would keep the reader's attention better if it was recommended as the first thing to do in the test prep process, not the last.

Okay, okay... I think I've dwelled on the negatives quite long enough. There are some things I really liked about this book. First off, since it's widely known that CCIE candidates can never get enough practice questions, it'll be no surprise that I liked having the practice exam on the CD. I also liked the Scenarios at the end of each chapter. They really made you think and try to apply what you've read. I'd like to see an entire book of them. I also found the authors style to be very readable. Anthony Bruno took the challenge of writing a book that covers the entire CCIE blueprint and got it all into 688 pages. That takes a very concise writing style, and he pulls it off.

In conclusion, I'd have to say that I'd recommend this book to others, but as a preliminary guide and not as a final exam prep tool. Someone coming in cold, or even coming off of the CCNP exams, would really benefit from this book as indoctrination into the level of study necessary to prepare for the CCIE. I'd warn them, however, that this book isn't meant to be used as a one-stop shop. You really must read other books and get a lot more information off of CCO in order to prepare properly for the CCIE.

I give this book a 3 on my 5 ping rating scale.
!!..!

Not a good resource for the test.......2004-06-30

I am really surprised that this book is even passed off as a resouce to use by Cisco to pass the test. It touches on alot of things but only at a surface level. If you do pass the written it will not be because you read this book. Take my advice and the advice of others: save your money and spend it on the book by Rob Payne et al.

This is somewhat of a shock and disappointment because I used Bruno's CCDA book to prepare for that test and it was an excellent resource.

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