All I Need to Know About Manufacturing I Learned in Joe's Garage: World Class Manufacturing Made Simple

Product Description

ALL I NEED TO KNOW ABOUT MANUFACTURING I LEARNED IN JOE S GARAGE explains basic principles of customer focused, high quality, low cost, on-time business management. This international bestseller is endorsed by reviewers from Business Week and other publications, and by numerous business and educational leaders.

ALL I NEED TO KNOW ABOUT MANUFACTURING I LEARNED IN JOE S GARAGE is used by thousands of companies, large and small throughout the world, to improve profitability, performance, and employee satisfaction. The book uses a lighthearted short story that explains in easily understandable terms the concepts and techniques of 21st-century business management. It illustrates clearly how to forge a strategy for the future that will lead to outstanding personal and professional achievement.

...JOE'S GARAGE is a classic teaching fable valuable in all business functions. It is essential reading for anybody who wishes to understand how to succeed in today s environment of increasingly tough global competition. An annotated reading list and comprehensive glossary are provided.

Countless business leaders, educators, and publications agree that ...JOE's GARAGE is simply the best, and most cost-effective, roadmap for attainment of world class results.

Customer Reviews:

Falls short of being World Class.......2007-10-21

This is a book that is being passed around work. A very simplistic book an introductory look at 2 different ways of looking at and doing a manufacturing process. I don't know if I would recomend this book except if you wanted a quick and fast look at the two different ways. The major draw back is that it doesn't look at the problem areas of the other way. Basically the "American" way and the "Japanese" way of manufacturing.

I guess I expected more after reading all the glowing reviews in the front of the book. It is an ok book but not great.

Heere we go again..........2007-01-14

Another book fawning all over Toyota and the Japanese as being the absolute masters of production. No one but them can possibly produce anything properly. Oh, wait, did this book mention that it was AMERICANS who showed the Japanese modern production methods immediately after WWII? By golly, they left out that little detail.. you probably don't hear that too much, but look it up if you don't believe me. For all of the 1950's and most of the 1960's, "Made in Japan" was not a good thing to see on a product. Only in the past 30 years have they gotten good. I won't deny that American companies have gotten sloppy, and they need a cold hard slap to wake them up. But, I think that some of these books go a little overboard heaping praise on Japanese methods.

Best Primer on Lean Manufacturing.......2007-01-14

This easy to read book outlines all the concepts of lean manufacturing in an entertaining and understandable manner. I make it required reading for all my Manufacturing Engineers, Department Managers and Supervisors.

Keep It Simple Stupid.......2007-01-12

Many books on lean manufacturing today try to over complicate things by adding in a lot of jargon and so called smarts. This book doesn't do that, and the the beauty is the reader really gets to the heart and soul of lean manufacturing with being bogged down by some academic trying to tell you how smart he is about it.

Joe's gets all the major points of the Toyota manufcaturing, and the way it puts in context makes it clear and easy to understand.

Useful book.......2007-01-05

This is a really simple, easy to read book for people who want to know things about manufacturing.

Firms of Endearment: How World-Class Companies Profit from Passion and Purpose

Average customer rating:

Why some companies seem to have a devoted customer base...
Why "endearing companies tend to be enduring companies"
Excellent description of a service oriented business model
Impressive Examples of Serving the Full Gamut of Stakeholders
Sharp, New Millennium Look at Emotional Intelligence as a Quantifiable Value in Corporate America

Firms of Endearment: How World-Class Companies Profit from Passion and Purpose
Rajendra S. Sisodia , David B. Wolfe , and Jagdish N. Sheth
Manufacturer: Wharton School Publishing
ProductGroup: Book
Binding: Hardcover

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ASIN: 0131873725

Customer Reviews:

Why some companies seem to have a devoted customer base..........2007-06-20

There's a difference when you fly Southwest vs. United. You feel different shopping at Costco than you feel shopping at Wal-mart. Why? That question is explored and answered in the book Firms of Endearment: How World-Class Companies Profit from Passion and Purpose by Raj Sisodia, Jag Sheth, and David B. Wolfe. This is one of those books that will cause you to think about why you feel as you do towards certain companies, and how those feelings translate into real profits.

Contents: A Whole New World; It's Not Share of Wallet Anymore - It's Share of Heart; New Age, New Rules, New Capitalism; The Chaotic Interregnum; Employees - The Decline and Fall of Human Resources; Customers - The Power of Love; Investors - Reaping What FoEs Sow; Partners - Elegant Harmonies; Society - The Ultimate Stakeholder; Culture - The Secret Ingredient; Lessons Learned; Crossing Over to the Other Side; Acknowledgements

On Wall Street, companies are usually judged on their profit. Squeeze as much out of your business as you can, cut costs wherever possible, and make sure you meet your numbers. To be sure, plenty of companies are successful under those rules (such as Wal-mart). But when you look at their performance over the last few years on the stock market, returns have been stagnant or have trailed the field. The alternative way to run a business is as a "firm of endearment" (FoE). These companies have a passion for what they do/sell, they have a strongly defined purpose for what they want to accomplish, and they look to contribute to society in more ways than just the quarterly dividend to shareholders. These FoEs, like Costco, Whole Foods, Harley-Davidson, and others, include stakeholders to mean all parts of society that they touch... shareholders, employees, the community, etc. The focus isn't on pure profit, but instead on contributing to the well-being of all the stakeholders. That's why a company like Costco can afford to pay their employees a living wage, have low turnover, and *still* turn a substantial profit. They have captured the hearts of their customer base, and that base will go out of their way to shop at Costco whenever possible. That's also why a company like Ikea can propose a new location and have nearly universal acceptance in the community, while a new Wal-mart location brings out protesters in force. There's obviously a lot more that differentiates FoEs from their counterparts in the marketplace, but once you recognize an FoE, you'll understand why they are successful by *not* following the same formula as everyone else.

It's tempting to think that all the FoEs covered in this book can do no wrong. That's not the case. JetBlue was/is an FoE that badly damaged their reputation during the winter when storms caused massive cancellations. It even led to the resignation of the CEO. Like other business books of this genre (In Search Of Excellence, From Good To Great), only time will tell how these companies will fare over the long term. It may well be that a decade from now, the stars of this book will have all fallen to the wayside. But I would venture to guess that the companies covered here will have a much larger margin of forgiveness than would other companies that are just focused on the next quarter...

This is a book that is highly recommended for anyone running a business. It should cause you to rethink the factors of success for your company, as well as point you in directions that could lead you to become an FoE in your niche.

Why "endearing companies tend to be enduring companies".......2007-05-16

In the Prologue, when discussing The Age of Transcendence through which the contemporary business world is now proceeding, the co-authors (Rajendra S. Sisodia, David B. Wolfe, and Jagdish N. Sheth) suggest that it is "a cultural movement in which physical (materialistic) influences that dominated culture in the twentieth-century are ebbing while metaphysical (experiential) influences become stronger. This is helping to drive a shift in the foundations of culture from an objective base to a subjective base: People are increasingly relying on their own counsel to decide what the truth is...That shift acknowledges a long-suppressed idea in a world largely guided by Newtonian certainty that chemistry Nobel laureate Ilya Prigogine says is scattering to the winds: Ultimately, everything is personal."

Thus do the authors establish a frame-of-reference for the thesis of their book: That each stakeholder in an organization tends to thrive best when all stakeholders thrive. That is, no stakeholder group is more important than any other. "It is disciplined dedication to the well-being of all stakeholders that separates firms of endearment from their competition." Stakeholder relationship management (SRM), the authors suggest, can achieve and then sustain superior business performance that, in turn, will create n a decisive competitive advantage. They are convinced that SRM business models will increasingly be seen "as the most efficacious way to achieve sustained superior business performance in years to come" but only if (huge "if") the interests of all stakeholder groups are brought into strategic alignment.

Two Questions: Are all stakeholder groups of equal importance and do they have the same interests? Also, are all members of a stakeholder group (e.g. shareholders) of equal importance and do they have the same interests? These questions occurred to me as I read the first chapter, especially the brief discussion of the "distinctive" core values, policies, and attributes that firms of endearment (FoEs) share in common. Eventually, Sisodia, Wolfe, and Sheth provide answers to these questions, answers best revealed within the narrative.

If indeed "endearing companies tend to be enduring companies," how do the 28 FoEs that "made the final cut" for this book compare with the 11 companies praised by Jim Collins in Good to Great? "Over a 10-year horizon, FoEs outperformed the Good to Great companies by 1,026 percent to 331 percent (a 3.1-to-1 ratio). Over five years, FoEs outperformed the Good to Great companies by 128 percent to 77 percent (a 1.7-to-1 ratio). Over three years, FoEs performed on par the Good to Great companies: 73 percent to 75 percent." (FYI, there are no duplicates on the two lists.) As with the exemplary companies discussed by Thomas J. Peters in Robert H. Waterman, Jr. in In Search of Excellence, not all companies on any such list continue to meet the criteria that were the basis of their initial selection.

For me, some of the most interesting material is presented in Chapter 11, "Crossing Over to the Other Side." At one point, the authors cite Oliver Wendell Holmes's observation "I would not give a fig for the simplicity this side of complexity but I would give my life for the simplicity on the other side of complexity." They then quote one of my favorite passages in James O'Toole's The Executive's Compass:

"To move beyond the confusion of complexity, executives must abandon their constant search for the immediately practice and, paradoxically, seek to understand the underlying ideas and values that have shaped the world they work in. Managers who clamor for how-to instruction are, by definition, stuck on the near side of complexity."

According to Sisodia, Wolfe, and Sheth, the big challenge of the times is to transcend the zero-sum mindset because, given the profusion of new opportunities, absolutes (by nature limiting) are found everywhere on the near side of complexity. "They emerge from people's perennial quest for pat solutions, or `silver bullets,' as they are sometimes described. This is a key point because, as Sisodia, Wolfe, and Sheth explain, a zero sum mindset leads to the conclusion that one stakeholder group can only benefit at the expense of the other stakeholder groups...However, opportunities increase by an order of magnitude when the mind breaks free of zero-sum thinking."

There are specific reasons why endearing companies tend to be enduring companies and one of the most important is their having "the ability to transcend ruthless competition and embrace the fruits of cooperation [which is] the essence of evolved humanness."

Those who share my high regard for this book are urged to check out Bill George's Authentic Leadership: Rediscovering the Secrets to Creating Lasting Value and his later book, True North: Discover Your Authentic Leadership, co-authored with Peter Sims. Also Michael Ray's The Highest Goal, Adrian J. Slywotzky's The Upside: The 7 Strategies for Turning Big Threats into Growth Breakthroughs, Enterprise Architecture As Strategy: Creating a Foundation for Business Execution by Jeanne W. Ross, Peter Weill, and David Robertson as well as Ram Charan's Know-How: The 8 Skills That Separate People Who Perform from Those Who Don't, Lynda Gratton's Hot Spots: Why Some Teams, Workplaces, and Organizations Buzz with Energy - And Others Don't, Robert J. Herbold's Seduced by Success: How the Best Companies Survive the 9 Traps of Winning, Jack Alexander's Performance Dashboards and Analysis for Value Creation, and Michael Useem's The Go Point: When It's Time to Decide--Knowing What to Do and When to Do It.

Excellent description of a service oriented business model.......2007-05-16

This book identifies a batch of companies that have oriented their business model to providing a superior feeling in the minds of their customers. In many cases I absolutely agree with them.

Wegman's supermarkets for instance presents an excellent shopping experience. I particularly love their cheese department where knowledge people stand ready to discuss their magnificant array of choices and even to giving you samples to taste seemingly without end or sales pressure. In turn I buy far more cheeses than I would otherwise. We both win.

But then they turn to Wal-Mart and repeat a litany of alleged problems with employees, suppliers, and communities. My own experience with Wal-Mart is limited to one store in the small town where I live. But my experience doesn't match the alleged problems. I go there, the people, from the greeter at the door to the most junor sales clerk are friendly and willing to walk halfway across the store to help me find something. I talk to people who work there (away from the store) and they universally say that it is the best job they've ever had. Does the Wal-Mart experience depend on the store? Are the alledged problems just that, allegations? And for that matter, does every Wegman's have such an excellent cheese department? And what about Microsoft? Everyone (nearly) uses their products and most people hate the company. What does this say about their future? I guess we'll just have to watch and see.

This is a book that describes one way of doing business that has worked for a lot of companies. It provides a good insight into what these companies do.

Impressive Examples of Serving the Full Gamut of Stakeholders.......2007-05-08

What is a Firm of Endearment? The authors argue that their example companies share a common set of core values, policies, and operating attributes which include:

1. aligning the interests of all stakeholder groups (customers, employees, partners, investors, and society) rather than seeking profit optimization

2. below-average executive compensation

3. open-door policies

4. employee compensation and benefits are above average for their industry

5. above-average employee training

6. empower employees to satisfy customers

7. hire employees who are passionate about the company's purpose

8. humanize customer and employee experiences

9. enjoy below-average marketing costs

10. honor the spirit as well as the letter of laws

11. focus on corporate culture as a competitive advantage

12. are often innovative in their industries

Companies identified include extensive examples drawn from Commerce Bank, Container Store, Costco, Harley-Davidson, Honda, IDEO, IKEA, jetBlue, Johnson & Johnson, Jordan's Furniture, New Balance, Patagonia, Southwest Airlines, Starbucks, Timberland, Toyota, Trader Joe's, UPS, Wegmans, and Whole Foods.

These companies are often contrasted with Wal-Mart and the Good to Great Companies identified by Jim Collins in 2001 in terms of stock price growth.

The authors argue that there is a new level of consciousness emerging that rewards those who do good while doing well. The implication is that all firms should shift to stakeholder optimization and the cultural values identified in the example companies.

While they don't make this argument, it's clear that the authors have identified many of the mindsets that lead a company to seek optimizing results for all stakeholders.

Before you assume total cause and effect, I would like to raise some issues not fully addressed in the book:

1. This is an after-the-fact evaluation. As such, (like Good to Great), we may mostly be seeing what the leaders are proud of . . . rather than what caused their success. For example, Southwest's success is focused on their corporate culture. But the company also has a better business model than almost any other airline (Ryanair's is better) and does a better job of fuel cost hedging than any other U.S. airline. Those factors aren't mentioned.

2. These companies are almost all in consumer products or services. A class of socially conscious consumers has sprung up who look hard for such firms. It's not clear that OEM and industrial buyers have evolved their preferences nearly to the same extent. So many of the lessons may only apply consumer goods and services (except for those validated by Gallup for having a motivated and effective group of people working for you).

3. Almost all of these firms are highly effective business model innovators who have gained enormous advantages over competitors who seldom innovate their business models. As a result, they can afford practices that may or may not pay off in profit without incurring any negative reaction. The next business model innovation will pay for the cost.

I was surprised that this book didn't look at the study I made from 1992-2001 that identified continuing business model innovation as the single best factor for explaining high levels of corporate performance (see The Ultimate Competitive Advantage). The books share some examples in common (including Jordan's Furniture and Timberland), but many of FoE's examples are also superior business model innovators (Amazon, BMW, CarMax, Caterpillar, Container Store, Costco, eBay, Google, Harley-Davidson, IDEO, IKEA, jetBlue, Patagonia, Starbucks, Trader Joe's, UPS, Wegmans, and Whole Food).

4. It often pays better to serve stakeholder interests than to ignore them. Why? Because ignoring stakeholders often burdens both the company and the stakeholder with costs and experiences that neither want. This economic case for stakeholder focus isn't fully developed outside of the customer arena.

5. The book emphasizes sustainability, but much of that argument is built around companies disappearing from the Fortune 500 (something that happens whenever a merger happens . . . which doesn't mean that the organization goes away, just the corporate headquarters in most cases). In the research of my students on environmental sustainability (see Hiroshi Fukushi's work, A Strategic Approach to the Environmentally Sustainable Business, for example), it's apparent that making the environment cleaner than when you touched it is economically advantaged in most situations. The idea of sustainability is based on the outmoded notion of not doing too much damage rather than finding profits in making the world better than you found it.

But it's a good book that creates more questions than it answers. This one will probably stimulate some more careful thinking in the area of where seeking to be more considerate of others is going to create better results as well as better sleep.

Sharp, New Millennium Look at Emotional Intelligence as a Quantifiable Value in Corporate America.......2007-04-16

With the tidal wave of publicity for Al Gore's "An Inconvenient Truth" and the spotlight it has given to the green movement, it seems like a ripe time to take stock of companies who are incorporating more social responsibility into their charters. Co-authors Raj Sisodia, Jag Sheth, and David B. Wolfe make a compelling case for how such thinking is not only a much-needed injection of humanism into private enterprise in this country but also the impetus for long-term success at a time when people are seeking greater meaning in their lives. Wolfe, the only non-academic of the three, ventures the furthest in delineating what he considers the art of empathy and the power of bringing soulfulness to the workplace. Such seeming intangibles have been repeatedly dismissed by those unwilling to recognize the human equation at the base of such operations.

Wolfe's bottom line is that soft skills translate into hard numbers, and he feels the days of well-known autocratic CEOs like Disney's Michael Eisner and Hewlett-Packard's Carly Fiorina are numbered if not over. The book's coy title actually refers to the model firms - Whole Foods, Harley-Davidson, Trader Joe's, Costco, Southwest Airlines, JetBlue, Patagonia, IKEA and New Balance among them - who have aligned principles of emotional intelligence with shareholder value in ways that induce more loyalty among the most valued employees. The data gathered by the co-authors suggests that firms which encourage emotional intelligence are more likely to have workers who benefit from feedback and achieve more for themselves and their companies over time. Emotional intelligence manifests itself in several ways, whether it is more modest executive salaries, open-door policies, better employee benefits, better training or a stronger focus on the customer experience. Moreover, the co-authors place high value on environmentally friendly practices and social consciousness as part of a company's vision.

The emphasis on emotional intelligence represents a major paradigm shift and one that has been working in tandem with globalization in recent years. It has given birth to the stakeholder relationship management business model (SRM), which supersedes the well-established customer relationship model with its primary focus on products and profits. Reflecting a much broader vision, the SRM is more dependent on coordinating systems which help keep healthy the company's economic ecosystem, which is the basis of its growth, development and economic health. The ensuing loyalty among employees gives rise to what the co-authors term "share of heart". It's an elusive concept but one mastered by a new breed of CEOs who manage to inspire with their idealism even when short-term profitability looks bleak. Sisodia, Sheth and Wolfe provide intriguing portraits of these leaders and the unique cultures they have managed to develop over time while still delivering on their bottom lines. If anything, this eminently readable book is a testament that Machiavellian tenets need not guide companies at the expense of the people who maintain them.

E-Myth Mastery: The Seven Essential Disciplines for Building a World Class Company

Average customer rating:

Beyond a technician
Grade School Lessons & E-Myth Acadamy Advertisement
`Waxing On' a bit Too Much
Too much information for one book
Useless DRIVEL

E-Myth Mastery: The Seven Essential Disciplines for Building a World Class Company
Michael E. Gerber
Manufacturer: Collins
ProductGroup: Book
Binding: Paperback

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ASIN: 0060723238
Release Date: 2007-02-20

Book Description

Customer Reviews:

Beyond a technician.......2007-10-21

Another follow-up and an extension to Michael Gerber's original bestseller: E-Myth. The premise is the same: most small businesses are started by technicians - someone who enjoys and excels at a certain task - but unfortunately, this is often not enough to build a successful enterprise. In this book, Michael Gerber walks through marketing, positioning, leadership, and vision exercises with the reader. If your reading list already includes any of the above topics, you will see a large overlap in content. If you haven't read the original E-Myth, go pick it up now, but if you have, you might want to hit the marketing and leadership sections of your bookstore instead - diversity helps.

Grade School Lessons & E-Myth Acadamy Advertisement .......2007-10-04

This is, at best the beginning part of a working business solution. Yes, Gerber makes a valid point about the E-myth concept (read other reviews if you don't know the concept) but it's really for beginners (newbs). All his books are really just advertisements,for his E-Myth Academy consulting business in the back of all his books. There is nearly no practical information. He makes his point about the E-Myth, then masterbates it endlesly, re-making that point six ways to Sunday, add nausium and leaves you wondering, well, but what should I do? Well, little lost lamb (newb), go to E-Myth web site or call the 800 number where they have a fast talking sales crew and sign up for 2 years of 700 plus a month (I haven't checked lately) consultation/classes.

After you get the point that to make your technical skill pay/function as a business you need to have business skills/know how. You can sign up for the 700 plus per month for 2 years advertised in the back of his books. Start looking elsewhere for actual practical information. Because there are no E-myth books or tapes that have that information. You can do a lot for your business with that kind of money. I'm always shocked at how newbs starting businesses throw money around. Something to buy and a place to buy it, no matter how pretty it all is, doesn't make a successful business, In my observations, it's the major reason new businesses fail. I'm sure some of you with deep pockets or You corperate types who have never had to find the guts or earn the money to build a small business without Sugar Daddy Warbucks help will think I'm wrong. This E-Myth stuff is valid but it it's grade school lessons made to look like some kind of super-profound truth/solution. Well, it is, grade school true, now what Mr. Gerber, where's the solutions, spend, what, nearly 17,000 Sign up for what I thought I was getting when I bought the Books and tapes? What a greedy little tight wad! When are you going to write a book with substance? Hey Newbs! Trust me, yes you need real business skills, there are plenty of great business books out there, take some of that 17,000 and buy some and be careful with the rest you're going to need it.

`Waxing On' a bit Too Much.......2007-08-28

Reportedly aimed at the small business entrepreneur, this book by consultant Michael Gerber probably has a solution for most every problem being encountered by a business owner, but discovering `your' issue may take too long for the typical small business owner/manager - this is a 400 page tome covering everything from leadership passion to product pricing.

Mastery in this book comes in two forms: Entrepreneurial Self-Mastery conveyed through the story of Michael coaching Sarah (The E-Myth Revisited) and her `All about Pies' business, and Entrepreneurial Business-Mastery conveyed through the seven disciplines for building what Gerber calls a World-Class Company. It is not that the book is written as two separated stories; the reader may just wish it was! If you read through the seven disciplines, it is quite possible (although not made easy by the structure of the book or the interwoven Sarah story) to put together a complete manual for the basics of running a business - small or large. The book is recommended for the non-existent small business owner - one with a too much time on their hands.

Too much information for one book.......2007-06-18

I love Michael Gerber, and I love all of the principles of this book. The problem is that he is trying to take his entire masters program and put it into a book. I actually did the masters program, and it was absolutely fantastic. The problem is you cant fit all of that information into a book, and that is exactly what he tried to do. If you really want to dig into your business I suggest checking out his programs, they are relatively inexpensive and worth every penny.

Useless DRIVEL.......2007-03-04

I think I hate this guy more than any author I've ever read. He is infuriating. He talks about business but tries to sound like a poet and a philosopher and is very BAD at it. He acts like he's Obi Wan Kenobi, here to teach us the deeper spiritual meaning of entrepreneurship. GARBAGE!!! The more I read, the more angry it made me, because I kept waiting for him to get to the dang point and give some great business advice. But it never comes. It's just more and more garbage!!! The last straw came when he said something completely ridiculous that made no sense. It was so convoluted I can't even remember exactly what it was. That's when I finally realized that this guy is just a freaking clown! He's a fraud! In the end I have concluded that this book is nothing but a snake-in-the-grass advertisement for his stupid business consulting service. Boy do I hate this guy for jerking me around like that. I want to slap the person who recommended him to me and said that he's brilliant. He is just one of those extremely emotional/feeling people that are full of garbage. Screw this! I want practical information I can use. I want info from a successful businessman, not a clown!

The Perfect Summer: England 1911, Just Before the Storm

Average customer rating:

Awful
Edwardian social history
Twilight of an Era
OK, but....
Deja vu

The Perfect Summer: England 1911, Just Before the Storm
Juliet Nicolson
Manufacturer: Grove Press
ProductGroup: Book
Binding: Hardcover

General | World | History | Subjects | Books

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ASIN: 0802118461

Book Description

The Perfect Summer chronicles a glorious English summer a century ago when the world was on the cusp of irrevocable change. Through the tight lens of four months, Juliet Nicolson’s rich storytelling gifts rivet us with the sights, colors, and feelings of a bygone era. That summer of 1911 a new king was crowned and the aristocracy was at play, bounding from one house party to the next. But perfection was not for all. Cracks in the social fabric were showing. The country was brought to a standstill by industrial strikes. Temperatures rose steadily to more than 100 degrees; by August deaths from heatstroke were too many for newspapers to report. Drawing on material from intimate and rarely seen sources and narrated through the eyes of a series of exceptional individuals — among them a debutante, a choirboy, a politician, a trade unionist, a butler, and the Queen — The Perfect Summer is a vividly rendered glimpse of the twilight of the Edwardian era.

Customer Reviews:

Awful.......2007-10-18

This was one of my Book Club's suggestions and I ready it and didn't enjoy it at all. The author is a relative of some of the persons in the book, so there was a lot of "name dropping". I wouldn't recommend it to anyone.

Edwardian social history .......2007-09-16

Examination of the summer months of 1911, the Coronation Summer of King George V. The author's style can be somewhat plodding, and there a few noticable errors of fact. For example, Queen Mary's Aunt Augusta was nearly 89, not 85, in June of 1911. And I thought it was Harold Nicolson who owned the car nicknamed Green Archie, not Vita Sackville West? (Funny that a relative would make that error?)

Just two examples -- I don't want anyone to think I read the book looking for errors, but there are more than these.

The book is interesting yet somehow not very insightful. Despite a substantial biliography, the book gives an impression of being lightweight. Perhaps that's caused by its focus being somewhat more on the lives of the English aristocracy than on the lower classes.

I can say with all honesty, while I didn't dislike this book and in fact found some sections very interesting (such as, the cost of a funeral for a lower class English person, and the information about the strikes that occurred that summer) I am glad I borrowed a copy from the library rather than purchasing it.

Twilight of an Era.......2007-09-08

I found this a fascinating book, extremely well-written and a sharply-focused peek into a bygone era. For history buffs it is especially valable as not only the breaking up of a world which was never more to be, but the mindsets of various segments of a society which was to be turned u.pside-down by a war that decimated a generation. I highly recommend it.

OK, but...........2007-08-26

Not very 'deep'. Interesting, light, almost frivolous, view of 1911, and a good way to understand the differences and struggles of the various elements of post-Victorian society, but does not assess the year in the setting of post-Edwardian, and pre-WW I history, or the growing challenge of Kaiser Wilhelm's Germany. R.K.Massey's "Dreadnought" or William Manchester's "The Last Lion" (Vol 2)do a better and deeper job of this.

Deja vu.......2007-08-14

As I was born in 1925 much of what is described as occurring in 1911 was still in existence in my growing-up years. Class distictions were still "upstairs and downstairs" although the establishments were not as opulent as in 1911. My father, a rural general practitioner, was called in to treat the sick servants but had to go to the tradesmens entrance while the "county" would have specialists come down from London to treat them; this and many other things described in this book were still true in 1939 at the outbreak of the Second World War. I really enjoyed this book

History: Fiction or Science? (Chronology, No. 1)

Average customer rating:

Has history been tampered with?
Calculations are only as good as your numbers
Pants on fire?
Accepted History & Chronology Must Be Changed.
Very Interesting

History: Fiction or Science? (Chronology, No. 1)
Anatoly Fomenko
Manufacturer: Mithec
ProductGroup: Book
Binding: Paperback

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Similar Items:

History: Fiction or Science? Chronology 2 (Chronology)
History: Fiction or Science? Astronomical methods as applied to chronology. Ptolemy's Almagest. Chronology III
Discovering the Mysteries of Ancient America: Lost History And Legends, Unearthed And Explored
Before the Pharaohs: Egypt's Mysterious Prehistory
They Cast No Shadows: A Collection of Essays on the Illuminati, Revisionist History, and Suppressed Technologies

ASIN: 2913621058

Book Description

Recorded history is a finely-woven magic fabric of intricate lies about events predating the sixteenth century. There is not a single piece of evidence that can be reliably and independently traced back earlier than the eleventh century. This book details events that are substantiated by hard facts and logic, and validated by new astronomical research and statistical analysis of ancient sources.

Customer Reviews:

Has history been tampered with?.......2007-10-23

Watch Video Here: http://www.amazon.com/review/RAZQNMXM4M9CL Has history been tampered with? Yes, it has! Did events and eras such as the crucifixion of Jesus Christ, the Roman Empire , the Dark Ages, and the Renaissance, actually occur within a very different chronology from what we've been told? Yes, they certainly did!

The history of humankind is both drastically shorter and dramatically different than generally presumed.

Why is it so? On one hand, it was usual custom to justify the claims to title and land by age and ancestry, and on the other the court historians knew only too well how to please their masters. The so called universal classic world history is a pack of intricate lies for all events prior to the 16th century. World history as we learn it today was entirely fabricated in the 16th-18th centuries. It's likely that nobody told you before, but

there is not a single piece of firm written evidence or artefact that is reliably and independently dated prior to the 11th century.

Naturally, after what you've learned in school and university, you will not easily believe that the classical history of ancient Rome, Greece, Asia, Egypt, China, Japan, India, etc., is manifestly false.

You will point accusing finger to the pyramids in Egypt, to the Coliseum in Rome and Great Wall of China etc., and claim, aren't they really ancient, thousands of years ancient? Well, there is no valid scientific proof that they are older than 1000 years!

The oldest original written document that can be reliably dated belongs to the 11th century!

New research asserts that Homo sapiens invented writing (including hieroglyphics) only 1000 years ago. Once invented, writing skills were immediately and irreversibly put to the use of ruling powers and science.

The consensual chronology we live with was essentially crafted in the 16th century by the Jesuits.

The world history was compiled from contradictory mix of innumerable copies of ancient Latin and Greek manuscripts and other irrefutable proofs delivered by late mediaeval astronomers that were cemented by the authority of writings of the Church Fathers.

Early in life, we learn about ancient history. Children love the magical lessons of history - they are like fairy tales. Teachers recite breathtaking stories; very soon We learn by heart the names and deeds of brave warriors, wise philosophers, fabulous pharaohs, cunning high priests and greedy scribes.

We learn of gigantic pyramids and sinister castles, kings and queens, dukes and barons, powerful heroes and beautiful ladies, emaciated saints and low-life traitors.

Ancient history is based documents, manuscripts, printed books, paintings, monuments and artefacts - called primary sources.

The problem is that neither these ancient documents, nor events described therein can be irrefutably dated, moreover they contradict each other for the most part.

When a school textbook tells us that Genghis Khan in year X or Alexander in year Y, have each conquered half of the world, it means only that it is so said in some of the written sources.

There are no answers to simple questions:

When were these primary sources written?

Where and by whom were these sources found?

It is wrongly presumed that ancient and medieval chronicles, written by Genghis Khan's or Alexander the Great contemporaries and eyewitnesses, are readily available. Actually, only sources written hundreds or even thousands of years after the events are there, compiled mostly in the 16th 18th centuries, or even later.

As a rule, these sources suffered considerable multiple manipulations, falsifications and distortions by editing. At the same time,

innumerable originals of ancient documents under various pretexts were destroyed in Europe under various pretexts.

The names of persons and geographical sites often changed meaning and location during the course of the centuries.

Geographical locations became clearly defined on maps only with the advent of printing.

This made possible the circulation of identical copies of the same map for purposes of the military, navigation, education and governance tasks.

Historians from Oxford say: "hey, everybody knows that Julius Caesar lived in the first century B.C.

`Julius Caesar' statement is only a point of view as

there is simply no irrefutable documentary proof that Julius Caesar or any other great name of antiquity ever existed.

Better than that - extremely rare sources that can be reliably dated back to the 10th-14th centuries A D, do not show the polished picture of classical history.

They show a picture both contradictory and confusing.

All methods of dating of ancient sources and artefacts are erroneous:

Radio-carbon C14 method produces dating with exactitude of plus minus 1500 years, therefore it is too crude for dating of events in historical timeframe!

The Almagest tractate, which lies as corner stone contemporary chronology, compiled in the 2nd century A D by Ptolemy, the founding father of astronomy, contains astronomical data of 9th to 16th century!

The Bronze Age,that has supposedly began 5000 years ago. Bronze is made of 90% copper and 10% tin, but the technology for tin extraction dates back to 14th century A D!.

All eclipses contained in manuscripts, like Thucydides one, relating 'ancient' events have exclusively medieval dating. All horoscopes cut in stone or painted in Egyptian temples, like Dendera have exclusively early medieval dating solutions.

Not quite what you have learned in school? Open your eyes, and, you will find sufficient proof to reach step by step the inevitable conclusion that the classical chronology is false and therefore, that the history of ancient and medieval world universally accepted today, is also false. Have a fresh outlook on everything said or printed about "ancient" and "enigmatic" Roman, Greek and Egyptian, medieval as well as all other "lost and found" civilizations.

Antiquity and Dark Ages are phantoms invented in the 16th 18th and polished in 19th 20thcenturies. Human civilization is in fact barely 1000 years old!

This book will change your perception of History forever!
What if Ancient Rome, Greece and Egypt were invented during Renaissance?
What if The Old Testament was a rendition of events of the Middle Ages?
What if Jesus Christ was born in 1053 and crucified in 1086 AD?
Sounds Unbelievable?
Not after you've read "History: Fiction or Science?" by Anatoly Fomenko, the genius mathematician.
Armed with astronomy and computers Anatoly Fomenko turns History into a rocket science.

Calculations are only as good as your numbers.......2007-08-03

Yes, we can all agree that mainstream history is nearly 100% BS due to politics, economics, ego, problems with dating techniques, and various conspiracies. Agreed. But, I've been researching the distinct possibility that human history (in terms of civilizations) are much more ancient than we've been told, so coming across this book was very interesting to me. I wondered how Fomenko could be wrong (if at all) because he is very persuasive in his presentations. Then it dawned on me. If at previous times in prehistory, due to the various catastrophies that are well documented (comets, asteroids, planetary disruptions, plasma discharge, pole reversals, etc) the Earth was in a different position in relation to the sun, different tilt on its axis, different orbit, different rotation (in terms of velocity and DIRECTION), and the continents were in different positions, then would this not cause the ancients to see the sky (constellations) differently? In other words, is Fomenko making erronious assumptions about the physics of the Earth in pre-history, which then corrupt his data with regards to dating the relevant astrology? The last event to seriously disrupt our planet occured roughly 3500 years ago, according to other good researchers, so is it possible Fomenko has been confused by this? The vastly different physics of our planet in the not so distant past may explain this confusion, which is not to say the "mainstream" version of history is correct; on the contrary. I am not an expert in these fields, but wanted to see if this idea could spark discussion.

Pants on fire?.......2007-07-19

Will people ever read before spamming? Yes, Jesuits could not rewrite world history alone, they had help. Anyway, Dr Prof Acad A.Fomenko does not point to jesuits as the driving force of world wide history manipulation in published volumes 1,2,3;, actually he barely mentions the poor devils. Check it with 'Search inside' feature, please. China is rarely mentioned either, in fact, Dr Fomenko is completely eurocentric. Right, his theory contradicts all mainstream schools of history, because in their actual state they are all built on blatantly erroneus chronology. You don't need a mysterious cabal (conspiracy) to falsify history, the falsification is its modus operandi. It is inherent to history(ians) to falsify (distort) events, as it is inherent to humans to boast as it is inherent to power (authority) to legimize itself by referrring to glorious past made to its own order. Dr Prof Fomenko and team have identified scores of instances of such manipulation in Russian, European, etc.. history, and delivered valid statistical proof thereof. His own 'reconstruction' is completely another story. Forget c14 as a valid method of dating. W.Libby has initially discovered a brilliant method of INDEPENDENT dating. Too bad, c14 method has become a joke after a forced marrige with dendrochronology with consensual chronological scale inbuilt. Radiocarbon method can't stand blind tests, but is so very productive as a rubberstamp.

Accepted History & Chronology Must Be Changed. .......2007-04-09

There is no doubt that history as most know it is a sham, & institution's version of History both University & Church is fradulent & inaccurate. Everything was established with an agenda, The real "Dark Ages" are now when we have access to incredible amounts of information past authorities & more important 'common folk' didn't have but our institutions & educators are slow to evolve because of what has ignorantly & arrogantly been taught for too long. This is on many subjects not just Chronology.

For anyone to question "Why would a Mathematician have anything credible to say of History?" The answer is from Dr. Fomenko's preface in the book: "It would be worthwhile to remind the reader that in the XVI-XVII century Chronology was considered to be a subdivision of Mathematics." These volumes could possibly be some of the most important works to date & should be read by everyone with an interest in History, especially professors & educators who have a duty to the public. I have read both books & must say that 'Chronology 1' has some very eye opening & revolutionary information. Even if these volumes are part true the implications are profound & opens the doors to further investigations & questions which must be done. I speak several different lanquages & must say the logic Dr. Fomenko uses with "inflection" of words & words being read from left to right in one region & right to left in another then written backwards, the removal of vowels & get down to basics of words, or different cities & locations having the same name etc. is correct. Vowel usage has always been optional & varied, actually complicating linquistics & study. The first thing one has to understand is that words never had a fixed spelling in history like we do now, the spelling of words was mutable & regional, as well as names & titles of people were vast, varied & changed, NOTHING WAS FIXED or understood linear. Matters of Life & Death as well as financial profiteering yesterday & today were & are made with ignorant, illogical & conspiratorial views of history & reality, it's time people get closer to the Truth & society collectively grow up.

Very Interesting.......2007-03-07

It is a good proposal and I believe it will mature into something even better in the future. I think it deserves to be read.

The Emerging Markets Century: How a New Breed of World-Class Companies Is Overtaking the World

Average customer rating:

The update on opportune investments from emerging economies
Refreshing, easy to read, very informative, empowering book

The Emerging Markets Century: How a New Breed of World-Class Companies Is Overtaking the World
Antoine van Agtmael
Manufacturer: Free Press
ProductGroup: Book
Binding: Hardcover

General | Business & Investing | Subjects | Books

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General | Investing | Business & Investing | Subjects | Books

Finding the Hot Spots: 10 Strategies for Global Investing
The Black Swan: The Impact of the Highly Improbable
The Elephant and the Dragon: The Rise of India and China and What It Means for All of Us
Inside the House of Money: Top Hedge Fund Traders on Profiting in the Global Markets
In Spite of the Gods: The Strange Rise of Modern India

ASIN: 0743294572

Book Description

In this vital book, visionary international investment manager Antoine van Agtmael -- the pioneer who coined the term "emerging markets" -- pulls back the curtain on the new powerhouses of the world economy. Picking up where Thomas Friedman's The World Is Flat left off, he persuasively demonstrates that the world's center of gravity is already tipping decisively in favor of the emerging economies. With this seismic shift, competitive challenges and investment risks are also being dramatically transformed, while new opportunities are arising for those who are alert to them.

A new breed of world-leading companies are catching their Western competitors off guard. Household names of today -- IBM, Ford, Sony, and Shell -- are in danger of becoming has-beens as these more innovative new superstars in the emerging markets claim dominance. Understanding how they have become world-class market leaders, and where they are taking the world economy, is crucial to understanding not only the future of globalization, but the future of Western competitiveness.

Each year we are buying more planes from Brazil's Embraer, refrigerators from China's Haier appliance maker, smart cell phones from Taiwan's HTC, and gas from Russia's Gazprom. How have these relative unknowns come so far in the world markets so fast? What are they doing right that their Western competitors are doing wrong, and how can Western companies face the intensifying challenges and survive?

With in-depth, inside knowledge of these emerging powerhouses that's based on his thirty years of working, traveling, and investing in emerging markets and his extraordinary access to the leading companies, van Agtmael trains his experienced analyst's eye on twenty-five of the top emerging giants, taking readers into the executive suites and labs where they are outmaneuvering their Western rivals. Profiling these major players, such as Korea's Samsung Electronics, China's computer maker Lenovo, Brazil's iron ore giant CVRD, and India's Infosys, van Agtmael divulges their strategies for growth, and analyzes how their rise to dominance will change our lives. His unique insights point the way to how we in the West can capitalize on the opportunities these companies represent while also mobilizing a powerful response to the challenges they present.

The Emerging Markets Century is a compelling and necessary read for anyone who wants to understand the true magnitude of change under way in the global economy today.

Customer Reviews:

The update on opportune investments from emerging economies.......2007-09-05

In 1981, fund manager Antoine van Agtmael created the term "emerging markets," as opposed to "Third World," to describe developing countries, from Brazil to China. A pioneer in emerging-market investments, he describes the economic revolution being provoked by corporate activities in emerging markets. Van Agtmael enumerates the forces driving this transformation in the economic relationship between developed nations and their emerging-market counterparts. In the second half of the book, he shares his detailed research into the factors that make emerging-market companies notable and successful. He catalogues market details about 25 specific companies he has analyzed for investment purposes, and presents the lessons they can teach Western managers. We recommend this book to serious investors who want to know about promising non-U.S. companies, and to managers who want to read about their corporations' upcoming competitors - and potential future owners.

Refreshing, easy to read, very informative, empowering book.......2007-03-17

This book is poorly branded in my opinion, just like what is said about the authors original idea on Emerging markets vs. 3rd world.

This book is totally under rated, and under subscribed., do yourself a favour and open it up and read a few random pages, you will soon realize how clearly the book is written, and how compelling and refreshing the ideas are that are presented.

This should/could be a best seller in weeks, but has not been promoted effectively in my opinion.

Antoine, whats with the poor branding again ? You need a new cover design, and maybe new title. Go onto CNBC TV also. Your book is incredible but people won't pick it up based on its visual appearance.

Average customer rating:

HR Metrics The World Class Way
John Sullivan
Manufacturer: Kennedy Information
ProductGroup: Book
Binding: Paperback

General | Business & Investing | Subjects | Books

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All Titles | Qualifying Textbooks - Fall 2007 | Stores | Books

Business & Investing | Qualifying Textbooks - Fall 2007 | Stores | Books

Reference | Qualifying Textbooks - Fall 2007 | Stores | Books
Similar Items:

How to Measure Human Resource Management (3rd Edition)
The HR Scorecard: Linking People, Strategy, and Performance
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ASIN: 1932079017

Product Description

Using metrics and making the business case for HR is no longer an option; it's becoming an absolute requirement for creating and maintaining a competitive advantage. Use HR Metrics to save your budget, and maybe your own career as you identify opportunities by measuring the success of your HR processes. HR Metrics brings todays HR executive quickly up to speed on the New HR - more measurable, more strategic, and more responsive than ever before to corporate profitability. Dr. Sullivan provides step-by-step guidance on how to establish credibility, forecast business needs, improve your organizations competitiveness, and more! Youll learn to: Identify the resources that can be shifted toward a business opportunity; Allocate resources into areas of high opportunity and away from low-return areas; Remove barriers to rapid movement of resources; Identify the changes the market may require; Recruit management support and more! Included is a 75 minute CD recording of Level I HR Metrics Audio Conference.

Patients Beyond Borders: Everybody's Guide to Affordable, World-Class Medical Tourism

Average customer rating:

Great information that is hard to find
Great overview
Patients beyond borders
patients Beyond Borders: Everybody's Guide to Affordable, World-Class Medical Tourism
Wow! It's about time...

Patients Beyond Borders: Everybody's Guide to Affordable, World-Class Medical Tourism
Josef Woodman
Manufacturer: Healthy Travel Media
ProductGroup: Book
Binding: Paperback

General | Personal Health | Health, Mind & Body | Subjects | Books

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Beauty from Afar: A Medical Tourist's Guide to Affordable and Quality Cosmetic Care Outside the U.S.
The Complete Medical Tourist: Your Guide to Inexpensive and Safe Cosmetic, Medical and Dental Surgery Overseas
Medical Tourism in Developing Countries
State of the Heart: A Medical Tourist's True Story of Lifesaving Surgery in India
The Essential Cosmetic Surgery Companion: Don't Consult a Cosmetic Surgeon Without This Book!

ASIN: 0979107903
Release Date: 2007-03-12

Book Description

Patients Beyond Borders is the first comprehensive, easy-to-understand guide to medical tourism, aimed at the 84 million uninsured and under-insured Americans seeking treatment options abroad for increasingly expensive procedures in the US. From Thailand's American-accredited Bumrungrad hospital to Eric Clapton's Crossroads Clinic to Johns Hopkins International hospitals, health travelers now have a full array of the world's safest, best choices in treatment centers and physicians. Whether patients are seeking dental work, heart surgery, orthopedics, cosmetic surgery, neurosurgery, or LASIK eye repair, Patients Beyond Borders is the best way to become an informed health traveler and get patients started on their health travel journey. Part One: "How to Become a Savvy, Informed Medical Traveler" provides all the information and tools patients need to make safe, intelligent and cost-effective decisions about healthcare abroad: how to plan and budget a health journey, finding the highest-quality hospitals and treatment centers, finding the best physicians and surgeons, working with health travel planners, and more. Part Two: "The Most-Traveled Health Destinations" provides never-before-published information on treatment options in 14 countries, including fully-accredited hospitals and clinics, health travel agents, treatment specialties and super-specialties, recovery retreats, accommodations and more. Includes Patients Beyond Borders Treatment and Country Finder and Medical Travel Budget Planner. Patients Beyond Borders is the medical traveler's first complete guide to a world of new healthcare options. About the Author Author Josef Woodman has spent more than three years researching contemporary medical tourism, interviewing patients, practitioners, administrators, government officials and specialists in the field, while conducting an extensive analysis of safety records, accreditations, success rates and consumer trends. With significant resources and contacts from his pioneering background in health technology on the Web, Woodman has compiled a wealth of information for the American public about important healthcare choices.

Customer Reviews:

Great information that is hard to find .......2007-08-23

I spent a lot of time on the internet trying to research this topic on my own and looking for certain procedures (mainly dental and cosmetic surgery). It is nice to have this book as a resource, there is a lot of helpful info. in this book - I found it very informative and easy to read. I wound up getting dental work done in Mexico at a facility reviewed in this book and am happy with my experience. I recommend this book to anyone even remotely considering foreign medical travel.

Great overview.......2007-08-07

I am considering elective surgery and this was a great compendium of information scattered all over the internet.

Patients beyond borders.......2007-06-01

Book arrived very quickly. Great service again. Thank you so much.

patients Beyond Borders: Everybody's Guide to Affordable, World-Class Medical Tourism.......2007-04-07

Great book, offers very useful information both on travel needs and medical questions. I would recommend this book to anyone considering traveling for medical needs.

Wow! It's about time..........2007-03-30

With Americans paying punishing prices for healthcare, this easy-to-read guidebook could be a Godsend for many. I hope it lights a path for a new wave of health travelers and gives more people a chance to live longer, healthier lives. Kudos to Mr. Woodman and his research team.

Implementing World Class Manufacturing, Second Edition (Includes Lean Enterprise)

Average customer rating:

Roadmap to WCM

Implementing World Class Manufacturing, Second Edition (Includes Lean Enterprise)
Larry Rubrich , and Madelyn Watson
Manufacturer: WCM Associates
ProductGroup: Book
Binding: Spiral-bound

General | Science | Subjects | Books
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ASIN: 0966290615

Book Description

Written for both machine operators and managers, Implementing World Class Manufacturing - 2nd Edition, by Larry Rubrich and Mattie Watson, allows everyone in your facility to participate in making your business the best at what you do - now and in the future. In our Second Edition, the application of the waste elimination techniques of Lean and World Class Manufacturing have been expanded to include all parts of manufacturing businesses (the office also) and to all types of business in general. This shop floor manual teaches leadership, empowerment, and the advanced manufacturing techniques required to secure your future, today!

Customer Reviews:

Roadmap to WCM.......2006-10-23

Though the title implies implementation, In my opinion this is more an educational resource used to train shop floor workers. It handles some theory, but enough to get the picture, but not to much so that you will get overloaded.

The book has got good diagrams, charts, and photos that make understanding 5S, manufacturing cells, kanbans, and techniques for setup reduction (SMED) easy. In fact, the basic concepts behind lean/WCM manufacturing are simple and this book breakes the WCM proces into small steps,so that you can take one step at the time.

Business Continuity: Best Practices--World-Class Business Continuity Management, Second Edition

Average customer rating:

Comprehensive Treatment
Basic
Authoritative and Comprehensive
FROM THE PUBLISHER

Business Continuity: Best Practices--World-Class Business Continuity Management, Second Edition
Andrew Hiles
Manufacturer: Rothstein Associates Inc.
ProductGroup: Book
Binding: Paperback

All Titles | Qualifying Textbooks - Fall 2007 | Stores | Books
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Disaster Recovery Planning: Strategies for Protecting Critical Information Assets

ASIN: 1931332223

Book Description

This book is a guide to implementation of World-Class Business Continuity Management within an enterprise. It may be used as a step-by-step guide by those new to Business Continuity Management or dipped into by the more seasoned professional for ideas and updates on specific topics.

There is no absolute "right way" to perform business continuity management - although there are plenty of wrong ways. Business Continuity is not rocket science: it is applied common sense. Yes, experience helps, but it is no mystic art. This book makes the processes transparent and provide the reader with everything necessary to do the job.

Many examples are provided throughout this guide: these all have their roots in real cases and real organizations, and come heavily laden with pragmatism. Over fifteen years of business continuity experience in environments large and small, public and private, has gone into developing the methods described. Your own "right way" for business continuity management means picking, matching and tailoring from the cases and examples provided and combining these with existing best practice within your organization.

Customer Reviews:

Comprehensive Treatment.......2005-05-27

Business Continuity: Best Practices
by Andrew Hiles

The Business Continuity: Best Practices book addresses all the professional areas of competencies recommended by the Disaster Recovery Institute International (DRII) and the Business Continuity Institute (BCI). The DRII and BCI are the largest professional groups establishing industry standards and membership educational requirements on a worldwide basis in the continuity and disaster recovery field.

Business Continuity: Best Practices is designed for use by professionals as well as by interested non-professionals. In fact the book directs the user at a `Practitioner Level' and at a `Foundation Level'. Most business continuity concepts are more practical than technical and the conscientious nonprofessional can utilize this book. The book makes very liberal use of Appendices in every section, thus allowing the serious user to selectively examine specific topics in detail. The casual reader can skip any technical Appendix without losing important concepts.

For the serious reader / plan developer there are numerous tables and checklists that are useful in gathering information and developing the actual Business Continuity Plan. The checklists and tables are very detailed allowing the user to develop a comprehensive plan that does not miss any major points. The book is easy to read and even a non-professional can develop a good plan, especially if a good planning template or actual Business Continuity Plan from a similar business is available as a guide.

In addition to developing a Business Continuity Plan document, Business Continuity: Best Practices addresses ongoing communication, plan implementation, plan activation and all the important aspects of plan development and execution. There is also an excellent section on emergency response and plan operations that provides important guidance during an actual emergency situation. Most importantly, Business Continuity: Best Practices addresses ongoing maintenance and exercise issues so the plan can be properly maintained.

Business Continuity: Best Practices deserves a solid 5-star rating.

Douglas M. Henderson, FSA, CBCP
Disaster Management, Inc.

Basic.......2005-05-12

The information in the book are basic, not deeply developed. Maybe it is good for beginners, not for experienced personnel.

Authoritative and Comprehensive.......2004-11-20

This book certainly helped me to find my way through the complex world of BC. It is easy to follow, with a roadmap to guide you through and summaries after each chapter. It covers the DRII / BCI Common Body of Knowledge step by step, with many examples from real life cases, checklists, forms - everything I needed to get through a first assignment. And it will become provide a useful benchmark for us as we become more mature and widen the scope of our BC and risk managementactivities.

FROM THE PUBLISHER.......2004-02-26

This is the new, 2004, 2nd edition of the landmark 1999 book, BUSINESS CONTINUITY: BEST PRACTICES which was the first book to address the ten units of The Common Body of Knowledge for Business Continuity adopted jointly by BCI and DRII.

It is the only book on Business Continuity endorsed by BOTH the Business Continuity Institute and The Disaster Recovery Institute International.

NEW IN THIS EDITION:

- Practical Business Continuity Road Maps for both Novices and for Experienced Practitioners.

- An extensive exercise script for a business continuity tabletop exercise.

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