The 22 Immutable Laws of Branding
Average customer rating: 4 out of 5 stars
  • Great book
  • What a Book!
  • must have for business owners
  • Something to think about
  • Excellent work
The 22 Immutable Laws of Branding
Al Ries , and Laura Ries
Manufacturer: Collins
ProductGroup: Book
Binding: Paperback

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ASIN: 0060007737
Release Date: 2002-09-17

Amazon.com

As it becomes increasingly associated with impressive corporate gains realized in recent years by companies ranging from FedEx and Rolex to Starbucks and Volvo, "branding" has developed into one of the marketing world's hottest concepts. And for good reason, contend well-known strategist Al Ries and his daughter Laura Ries in The 22 Immutable Laws of Branding: How to Build a Product or Service into a World-Class Brand.

"Marketing is building a brand in the mind of the prospect," they write. "If you can build a powerful brand you will have a powerful marketing program. If you can't, then all the advertising, fancy packaging, sales promotion and public relations in the world won't help you achieve your objective." A no-holds-barred look at a diverse collection of successful--and not-so-successful--branding efforts undertaken by these and other high-profile firms, their book distills the most critical principles involved into a series of clear rules with straightforward titles such as The Law of Expansion, The Law of Contraction, The Law of Consistency, and The Law of Mortality. While some of their suggestions may at first seem counterintuitive, together they compose a logical blueprint for success in today's ever-more-competitive environment. --Howard Rothman

Amazon.com Audiobook Review

When you call a book The 22 Immutable Laws of Branding, you're pretty much ruling out Oprah's Book Club as potential buyers. (Not that Oprah herself isn't a terrific brand.) This is an audiobook for a narrow demographic: entrepreneurs, top managers, and public-relations directors. Coauthor Al Ries comes off like the eccentric genius that most of these managers keep in a basement office, only listening to when necessary. When he says, "The power of a brand is inversely proportional to its scope," and hectors managers with the idea that "customers want brands that are narrow in scope," you know he's right (he backs himself up with dozens of examples), and you know it's the last thing powerful, expansion-minded businesspeople want to hear. Coauthor Laura Ries, his daughter and marketing-firm partner, also reads sections. (Running time: 1.5 hours, one cassette) --Lou Schuler

Book Description

How to build a product or service into a world–class brand.

In today's competitive world, it is no longer enough to have a superior product or even a great advertising campaign. Today's consumers are more savvy than ever, and ample competition has allowed them to become more choosy. The only way to stand out in today's, and tomorrow's 埣luttered marketplace is to build your product or service into a brand. 22 Immutable Laws of Branding is the definitive work on brands and branding. In the tradition of 22 Immutable Laws of Marketing, this book is illustrated with anecdotes from some of the best brands in the world and explains how any product or service can be built into a brand.

Customer Reviews:

5 out of 5 stars Great book.......2007-10-10

Excellent book. Although the 22 laws may not be immutable they definitely are impossible to overlook. This book is packed with practical examples of where major corporations failed and succeeded, by breaking or following each of the 22 laws. Definitely must read if you're interested in creating a strong brand.

5 out of 5 stars What a Book!.......2007-09-22

I never read a book more packed with incredible insights that this one. My company, Astonish Results (www.astonishresults.com) provides consulting to mortgage companies. I will recommend this book to every company we consult.

5 out of 5 stars must have for business owners.......2007-09-11

As a small business owner and someone who was new to the business side of running a business I have found this book an absolute necessity in my daily business life.

5 out of 5 stars Something to think about.......2007-08-11

I read this book with pleasure. It contains a lot of common sense and showed how people are influenced in their choice of branding features by what others have done and not what makes sense. I hope to use much of the information in my firm for our software branding.

Steven Calkins
Cross Media Solutions
Würzburg, Germany

5 out of 5 stars Excellent work.......2007-05-26

I must say I have become somewhat of a Ries groupie. Al & Laura Ries along with Jack Trout have created some of the most thought filled pieces within the Branding, Marketing and communications world today. This one lives up the all the hype. The 22 Immutable Laws of Branding is a masterpiece to say the least. I began seeking out new books on the topic and thought why not hear from the gurus of the field. I had read The 22 Immutable Laws of Marketing first and it lead me to this great piece. I am a marketing student not just in the classroom but for life. It is what I do, therefore learning more is what I must do.

Once you began your journey for more knowlege on Branding and relating fields you will side with this book. Branding lives with the perpection that is placed int he mind of the consumer. In all my many marketing classes have I not discussed the many issues that come up in this book. To be a great marketer or branding strategiest you must seek out information from all levels of the field and then rethink those thoughts in regards to your position and situation. This book places you in the right mindset to do that and much more. So begin the process...
Firebrands: Building Brand Loyalty in the Internet Age
Average customer rating: 4 out of 5 stars
  • DOUG MILLSTIEN IS OUT OF THIS WORLD
  • Setting your brand on fire.
  • my review
  • Not Hype! A System for Reality...and innovation.
  • Beyond the Frontiers - A genetic approach to the Brand
Firebrands: Building Brand Loyalty in the Internet Age
Doug Millison , and Michael Moon
Manufacturer: McGraw-Hill Osborne Media
ProductGroup: Book
Binding: Hardcover

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ASIN: 0072124490

Book Description

This book explains digital branding and how to implement it in the current marketplace.

Download Description

This book explains digital branding and how to implement it in the current marketplace.

Customer Reviews:

1 out of 5 stars DOUG MILLSTIEN IS OUT OF THIS WORLD .......2007-08-07

This person cant write if his life depended on it, i read it and now used it for a door stop. I wouldnt recommend this to anyone. I might use it if hes lucky for my son to sit on at the dinner table.

5 out of 5 stars Setting your brand on fire........2001-06-09

There are so many books on the market that discuss the concept of 'brand' from so many different points of view, that it's difficult to sort out the good from the bad. This is one of the good ones.

Moon and Millison define the basic concepts around brand. They explain in clear buzzword-light language what influences the growth and positioning of a brand. Finally, they provide ample and well-explained pointers to further reading to help understand some of their basic ideas more clearly.

As a consultant working for a systems integrator, one of the things that impressed me the most was the focus on execution. Many books about branding seem to imply that the technical details are irrelevant to brand success, but _Firebrands_ makes the point that a relationship with a customer only has brand value when supported by appropriate policies, training, and technical infrastructure. This is a message that can't be, IMO, repeated often enough.

Well worth the time to read.

5 out of 5 stars my review.......2001-03-08

I have read Firebrands and found it extremely useful. As a systems integrator in St. Louis, I have used this book to help my clients understand the importance of a technical infrastructure in building a vibrant brand.... Mind you, this is not a 60 second brand manager book.

5 out of 5 stars Not Hype! A System for Reality...and innovation........2001-03-05

Firebr@nds is not a bedside book, it's a cookbook, a tool for being AT CAUSE when it comes to building successful, powerful communications for the internet.

As a Technology Interface Architect , the building of brand into the interaction of the product is vital to it's success.

My clients over the past 12 years have been besieged by what appears to them this mysterious thing out there that will grow over some process, that we will somehow invoke, and it will be successful if the powers that be are on our side.

This book makes it all very clear, while eliciting sympathy for all of us who have built brands. A genuine appreciation for its complexity is gained as you read a systemization of brandbuilding in Firebr@ands.

Moon has given us a thorough and deep taxonomy for building the brand from many different pragmatic angles. The dramatic distinctions in language make it easy to use the language as a tool in any company when it comes to educating organizations in building brand.

This is a book that I will return to over and over again as I help my clients grow their products into the future. It was a very brave, and necessary book to write. BRAVO!!!!

5 out of 5 stars Beyond the Frontiers - A genetic approach to the Brand.......2001-03-01

As the Chief Technical Officer of a Texas based e-services and print communication firm, I live in this interactive brandspace on a daily basis. The problem with this brave new world of pixels is simply that much is said and much is written but little intelligent communication occurs. I find the innovative and far reaching approach taken by Michael Moon to be the de facto foundation for the next "big thing".

The approach that one must take to these new media spaces and channels is not readily discernible from the clearly defined trails blazed in the more traditional areas of branding. This new territory is as different as the Earth is from the Moon [no pun intended]. The book travels beyond the areas marked as "unknown - there be dragons here" and opens a clear and understandable path into formerly mysterious areas.

What we need out here in the field is less hype and more substance. Firebrands is a rational, ground breaking treatise on the evolution of Branding. This is a pivotal work that serves as a wonderful deskside companion, as indispensible to me as my spell checker or my browser.

Michaels' best practices mental evolution from the time of the Jeff Martin led Digital Brand Building Seminars of the mid-90's to this opus show an extraordinary depth and breadth of thought and research . The Firebrands book is the Gray's Anatomy of Brand "science".

As my company moves forward with ground breaking, market defining services in the area of brand guaranty we will continue to consult the Firebrands roadmap. We anxiously await any follow-up materials that might come from this mind trust.

Be warned - this is not a shallow pop-business, executive book of the hour read. This is a genetic level approach to a new mindset. It must be read slowly, deliberately, and with a totally open mind. The graphics are not simply illustrative they are literally a book unto themselves. Read this brandspace atlas one chapter at a time, review the graphics, and with time and reflection you will understand.
E-Commerce
Average customer rating: 3.5 out of 5 stars
  • Obscure and too expensive
  • Much more than eCommerce
  • The Bible of E-Commerce Strategy
E-Commerce
Jeffrey F. Rayport , Bernard J. Jaworski , and Jeffrey Rayport
Manufacturer: McGraw-Hill/Irwin
ProductGroup: Book
Binding: Hardcover

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ASIN: 0072465212

Book Description

Once every decade a book comes along that becomes the standard in a field of study, the indispensable reference that every thoughtful practitioner must have on the shelf. Like Samuelson in Economics, Drucker in Management, and Porter in Strategy, Rayport and Jaworski have written what leaders in the New Economy are calling the standard in e-commerce strategy formulation.

e-Commerce presents managers and strategists with road-tested frameworks for competing in the New Economy. This presentation is organized to facilitate the decision-making process for formulating e-commerce enterprise strategy. The text progresses from framing market opportunities to a discussion of New Economy business models, customer interfaces, and communication and branding issues through to implementation, evaluation, and valuation of the online enterprise.

The textbook and companion casebook, E-Commerce and Cases in E-Commerce, are the first volumes produced for the McGraw-Hill/MarketspaceU learning series on e-commerce. McGraw-Hill/MarketspaceU have formed an alliance to develop and deliver exceptional higher education teaching materials on the latest business practices and theories by leading thinkers in the field of e-commerce. McGraw-Hill/MarketspaceU aim to equip present and future executives, managers, and strategists in becoming successful creators of value in the new economy. To accomplish this goal the alliance offers a multi-media suite of cutting-edge tools to help navigate the world of e-commerce. These tools include E-Commerce and Cases in E-Commerce, MarketspaceU.com, the McGraw-Hill Online Learning Center (OLC), and the McGraw-Hill E-Business Power Web.

MarketspaceU is part of Marketspace, a Monitor Group company. Monitor Group is a family of professional services firms linked by shared ownership, management philosophy and assets. Monitor’s roots can be traced back to the Harvard Business School – where a number of its founders studied and taught in the 1980s. Marketspace was founded in 1998. Jeffrey Rayport and Bernie Jaworski (two of its founders) are the principal authors of the first books produced by the McGraw-Hill/MarketspaceU alliance.

e-Commerce has already received early critical acclaim from academic and Internet business leaders:

“Rayport and Jaworski have defined the ‘space’. e-Commerce is a primary weapon in the e-business frontier. Do not let your competitors read this book--buy every copy…” Jeff Taylor, Founder and CEO, Monster.com

“Finally someone has put it all together! These leading thinkers have put in one place a brilliant and comprehensive framework for thinking through, planning, teaching and managing e-Business. And – beyond that – this book is a portal to a stream of the most complete set of online, video, and other resources for e-Business learning to date. Great insights. Powerful tools.” Ralph Oliva, Executive Director of the Institute for the Study of Business Markets and Professor of Marketing, Pennsylvania State University

“e-Commerce is the first textbook to show how firms gain competitive advantage in the New Economy. The authors introduce a number of new and innovative concepts, frameworks, and tools that benefit both students and managers. This book is destined to become the standard New Economy text in leading MBA programs.” John Quelch, Dean, London Business School

“This is a wonderfully designed pedagogical device. The chapters build foundationally, so as to empower the student to deal with unique New Economy concepts, like the DCF approach to valuation etc., towards the end. The chapters are filled with case vignettes, viewpoints, and thought bytes that draws the self-selected reader in, and engages them in a sophisticated debate regarding the Internet economy. The highlight of the book, for me, was the way linkages were provided to existing management concepts. Thus the reader is not left wondering what the connection to the old paradigm is, in fact the reader gets a working dose of those ideas in the book chapters. This makes the book a stand-alone, comprehensive text with a cutting-edge tone and content.” Kastori Rangan, Eliot I. Snider and Family Professor of Business Administration Harvard Business School

Customer Reviews:

1 out of 5 stars Obscure and too expensive.......2002-12-27

As a professor of ecommerce I think that the authors have unnecesarily obscured a subject that deserves a better prose and a more logical thread of reasoning.Theirs is a text written for other academicians and contributors to the HBR, not for students, unless they are candidates to a very high academic degree. ...

5 out of 5 stars Much more than eCommerce.......2001-08-16

This book is about much more than eCommerce. It is the handbook for doing business in the "New Economy". I have taught ecommerce courses in several universities and am familair with most of the titles avialable on this subject: none of them even come close. Read and study this book now before the competiton does.

5 out of 5 stars The Bible of E-Commerce Strategy.......2000-12-22

Comprehensive and clear. A must read for anyone serious about winning in the E-Commerce space.
Branding: Brand Strategy, Design, and Implementation of Corporate and Product Identity (Design Directories)
Average customer rating: 3 out of 5 stars
  • What is the value of an interesting snapshot compendium?
Branding: Brand Strategy, Design, and Implementation of Corporate and Product Identity (Design Directories)
Helen Vaid
Manufacturer: Watson-Guptill
ProductGroup: Book
Binding: Paperback

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ASIN: 082305862X

Customer Reviews:

3 out of 5 stars What is the value of an interesting snapshot compendium?.......2006-03-30

The factors influencing branding are changing so dynamically most of the historical references are going out of date quickly. My opinion is that many of the brands you see leading in this book will likely be replaced by companies that are really paying attention to the possibilities of the future, rather than just reading about the past.
Poor Richard's Branding Yourself Online
Average customer rating: 5 out of 5 stars
  • Vital reading for success online
  • Good, good, good!
  • Best book on branding online
  • Great Book
  • Great Book
Poor Richard's Branding Yourself Online
Bob Baker
Manufacturer: Independent Publishers Group
ProductGroup: Book
Binding: Paperback

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ASIN: 1930082142

Book Description

When promoting on the Internet, a personal approach is ideal. Although glitzy advertising may still work in the offline world, when people go online, they don't connect with logos, theme songs, or mission statements. They connect with people. And when lots of people know who you are and what you stand for, you are in an incredible position to better your life and profit from your notoriety. That's the essence of the brand called YOU.

This book gives you the essential tips and tools to effectively create a brand name for yourself and use the Internet to tell the world about it. You'll discover: *What personal branding is, why you need it, and how to use it to further your goals *The best ways to determine the perfect brand image and the methods for hammering home that image so it makes the most impact in the least amount of time *Effective online and offline strategies for branding your image and identity onto the computer screens and into the consciousness of the masses

You may be asking, “Why do I need to brand myself online? How does it benefit me?” The answer is that branding allows you to take control of your online identity and influence the impression that people have of you, which helps you accomplish the following objectives: *Establish yourself as an expert in your field *Connect with like-minded people on a large scale *Focus your energies on feeding your life's purpose *Build a solid reputation within your industry *Become self-employed doing something you enjoy (or gain credibility and be in a better position to land the job you really want) *Increase your notoriety and improve your perceived value in the marketplace *Develop your circle of influence within a business niche *Earn praise and recognition from a growing number of people who embrace your message *Become a celebrity in your chosen field

If you're an artist, branding helps you connect your name with your technique and attract more (and more paying) fans. If you're a Web designer, branding allows you to mix your attitude and distinct perspective with your technical skills so more people hire you. If you're a writer, branding paves the way to reaching a loyal readership without having to kiss the, err…feet of a major publisher.

Poor Richard's Branding Yourself Online not only explains why you will benefit from establishing a personal brand; it also explains how you determine your brand identity. Here are a few questions to ask yourself: What are your personal strengths and weaknesses? What are you passionate about? What are you knowledgeable about? What solutions do you provide?

Once you have learned how to effectively position yourself, define your focus, and develop a “fan-club mentality,” the author delves into ways of promoting the brand you. You'll find out how to: *Maximize e-mail for brand delivery—there's more to it than just creating a signature file *Design your Web site for brand impact, includes tips on content, design, and interactivity *Exploit the e-zines and Web sites of others *Publish e-books and e-mail newsletters to distribute your message *Brand by networking in mailing lists, discussion forums, message boards, and other online avenues

Throughout the book are examples of people who have successfully branded themselves. Appendix A, “Online Success Stories,” offers a Q&A with some of the most well-known personalities on the Internet. These examples provide insight and inspiration, and illustrate the following: *They build trust by conducting themselves honestly and with integrity. *They are clear about who they are and what they offer; they have a consistent theme. *They use repetition to maintain visibility and create familiarity. *They are available—it is easy to contact them and they respond within a reasonable amount of time. *They touch people by inspiring them, revealing personal experiences, taking a stand on an issue, etc. *They teach people with free articles, resources, and information on their Web site. *They exploit third-party endorsements and awards.

In advertising terms, branding is the image created in the minds of people when they see or hear a name, product, or logo. With all of the competition on the Internet, companies realize the critical importance of corporate branding. They understand that people are more likely to buy from a company they know or recognize. The same holds true for individuals.

The Internet provides an excellent, cost-effective tool to gain recognition, whether you want to become a celebrity or expert in your field, or simply hope to promote a business, idea, or cause.

If you're looking for a book on corporate branding, look elsewhere. If you seek low-cost, high-impact tactics to establish a rock-solid identity for yourself online, this is the resource you need.

Download Description

Personal branding is the process of individuals making themselves known experts?and it is more important than ever in the current economy where individuals move quickly from job to job and industry to industry. This book explains how to use the Internet to quickly and inexpensively become an authority in any chosen field?maintaining a personal Web site, distributing free articles, getting listed in directories and databases, publishing e-mail newsletters, and much more. All who are selling a product or service, looking for a job, or trying to increase their network of contacts will benefit from the Internet branding methods offered here in geek-free language.

Customer Reviews:

5 out of 5 stars Vital reading for success online.......2003-08-15

The Internet offers a lot of "get rich quick" schemes, and advice based on 20th-century advertising techniques. However, what worked in the past century and before the Internet, is not working now. From "Cluetrain" to "Gonzo Marketing," there's ample proof of that.

But, if you're self-employed and/or building your online identity... how do you start? And, if you've been online for awhile but you're somehow missing the boat--or at least your audience--what do you do without a corporate advertising budget and webmaster/advisors to help you?

The answer is simple: You get this book. And read it. I've read Chapter Two at least ten times, and I'm still making notes about what I'm changing on my own website (online since 1995, and boy-oh-boy have I made mistakes! *sigh*).

Baker's books are not for wimps. And, they're not the sitcom version of business, where you spend a few days creating a by-the-numbers clone of others' websites, and then sit back expecting income to flood in like clockwork.

Instead of being a book that you read, say, "Oh, that made some good points," and then put on a shelf to collect dust, this is a book that you'll read, re-read, and keep close to hand. Baker's book is information-packed. There is no way that you'll learn it all in one reading, or even two.

This is easily in the top five books that everyone who is (or wants to be) in business online MUST own. Sure, you can read the sample chapters at Baker's website, or take this book out of the library, but it contains too much important advice for that. And, you'll refer to it often, as well.

Buy this book. Roll up your sleeves and do what he says. It's how to succeed on- and offline, in the 21st century. It's not your parents' business era anymore. Learn the new rules in this book, and give yourself a genuine chance for success.

Baker's information would be cheap at ten times the price; it's already helped me to increase the daily hits at one of my websites from 500/day to over 800/day. And, I'm still on Chapter Three!

4 out of 5 stars Good, good, good!.......2003-06-20

The fact that everyone uses the web in some way or another, this is a good book to have. I am a computer junkie and this book definitely kept my head afloat. But I highly recommend you read "A Branded World" by Michael Levine. This author really knows what he's talking about. The next time a company hands out memos to its employees, make sure "A Branded World" is on the top of the page!

5 out of 5 stars Best book on branding online.......2002-01-17

I haven't made it past chapter 3 and I have already read a wealth of helpful information on branding your business name and branding tools. The author provides a detailed, step-by-step guide to branding and marketing techniques one can use both online and offline. This book is a must read for first-time start-ups and entreprenuers.

5 out of 5 stars Great Book.......2001-08-19

This is a great book for those of you who want to make a name for yourself on-line. Bob has an abundance of ideas to get you started and to keep you going as you explore the ways to market yourself online. Bob has a very witty and humorous way to keep you interested in what he has to say. I think Mr. Baker is on the cutting edge of where the future of online marketing is headed. I highly recommend this book.

5 out of 5 stars Great Book.......2001-08-19

Bob really knows what he is talking about. He gives a lot of wonderful easy to read tips on how to get your name recognized on the web. He is very clever & witty and fun to read. I recommend you get a copy now.
Momentum: How Companies Become Unstoppable Market Forces
Average customer rating: 4.5 out of 5 stars
  • Management's vision is one of the key success factors
  • The Power of Thought Leadership
  • A Must Read For Any Company that Plans to Grow
  • Reality Divided by Logic Always Leaves a Remainder
  • Momentum Resonates, Agility is the Point
Momentum: How Companies Become Unstoppable Market Forces
Ron Ricci , and John Volkmann
Manufacturer: Harvard Business School Press C2003
ProductGroup: Book
Binding: Hardcover

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ASIN: 157851522X

Book Description

When it comes to new products and services, what moves customers to buy? Why do they choose one product over another? What makes them bank on a company’s future? These are the billion-dollar questions facing all companies competing in highly connected markets—and today’s answers will determine tomorrow’s market leaders.

In this book, marketing and communications experts Ron Ricci and John Volkmann argue that the unique features of digital products—and of consumer goods that contain digital components—force customers to consider the viability of the company behind the solution to their problems. Picking a losing company could mean getting stuck with products that can’t be upgraded or services that can’t be extended. So customers buy from the company that they believe will be the long-term—indeed, the inevitable—winner. They buy from the company that has what the authors call momentum.

More than sheer motion, momentum is mass, speed, and direction, combined in a value proposition so compelling that all constituents in a given marketplace believe it—and want to go with it. Ricci and Volkmann provide a practical formula—borrowed from the world of physics and proven in the marketplace—for how companies build and sustain momentum. Drawing upon their intensive study of 20,000 consumer and corporate buyers, the authors also reveal the “six forces of digital differentiation” that characterize “inevitable” market winners in the customer’s mind.

Ricci and Volkmann introduce a “momentum index” that will enable senior management, product marketers, and marketing communication strategists to:

- Measure a brand’s momentum against that of its competitors
Diagnose a company’s strengths and weaknesses as a market contender
- Develop an action plan for sustaining or strengthening a competitive position
- Apply momentum strategies to the digital features of traditional offerings

For anyone responsible for managing or communicating about a company and its brands, this book shows how companies can ride momentum to industry dominance.

Ron Ricci is Vice President of Marketing for Cisco Systems. John Volkmann is Vice President of Strategic Communications at Advanced Micro Devices.

Customer Reviews:

5 out of 5 stars Management's vision is one of the key success factors.......2003-09-09

It is a GREAT book, I enjoyed reading it. Clear, easy to follow the steps of Momentum Building. This book serves as a guide and can be applicable for any size or any type of company that wants to be the successful. The well selected case studies of market leader high tech companies - Cisco, HP, Oracle, IBM and so forth - evidently illustrate the efforts that leaders must undertake in order to build their brand momentum within the Marketplace of Ideas, "where always the best reveal" (J. Milton).

For a PR professional, as I am, it was helpful to understand how important and complex a job it is to keep your CEO personality and the company proposition aligned and consistent. "As a source of future credibility in customer's minds, management vision always exists in relationship to product or service" (pp. 159). Moreover a CEO's vision can determine the future of a whole industry.

This book is a must read for university students in marketing, communications and business fields. Particularly if dealing with research studies; in this research, conducted by Ricci and Wolkmann, students can follow through the design, variables and connections between them, furthermore see great examples and it is not mere statistics.

5 out of 5 stars The Power of Thought Leadership.......2003-07-25

The technology industry is presently going through a structural shift -- not merely a cyclical downturn. In an attempt to meet the increasing demands of customers, many or most companies in the industry's various fields are struggling to sell something more than products. Market leaders are selling frameworks, roadmaps and solution sets. They are selling ideas -- and trying to earn back lost trust in the process. That's critical. The technology industry is in the midst of an extraordinary backlash. Its full revival depends on winning back this trust.

Ron Ricci and John Volkmann have written a timely and extremely readable book that outlines these trends and dynamics -- and then offers prescriptive solutions to guide forward-looking executives in the digital realm. As the authors point out, companies must differentiate themselves in "the markeplace of ideas" if they are to become "unstoppable" in the coming years. That means they must engage the minds and elicit the participation of their customers, partners and other parties; not overwhelm them with slick propaganda and manipulative sales techniques. As Ricci and Volkmann demonstrate, smart companies now realize they must develop customers and influential networks, not merely develop new products and "release" them to a confused marketplace.

If there is one concept in the book that is worthy of debate it is the idea of heavily promoting the "CEO's vision." This is unquestionably a powerful way of "communicating existing, and sometimes complex, ideas about possibilities, new innovations and new models" to prospective customers and other key parties. However, in this day and age, CEOs can fall from grace quite easily. If too much of the company's brand is invested in a single individual, it runs a risk that at least deserves further consideration. Why not "scale" the vision of an entire executive team -- or depersonalize the effort altogether? Clearly, there are trade-offs to be assessed.

That said, I highly recommend this book as a seminal contribution to an emerging field: thought leadership marketing. Ricci and Volkmann have built an effective case -- based on both qualitative and quantitative insights. They have demonstrated the power that ideas, trust and market-driven value will play in the next economy.

5 out of 5 stars A Must Read For Any Company that Plans to Grow.......2003-03-12

A must read for any company that plans to grow - whether a large multinational conglomerate or a small start up. At its heart, I believe, the book is about creating a growth platform for the company - a compelling value proposition that its customers demand; a motivating vision against which its employees can execute; and a strategic direction that investors and shareholders can comfortably expect. Ron Ricci and John Volkmann cleverly use basic principles of physics to argue that it is not just the speed of change that matters but the overall momentum that a company can generate in the marketplace. The lessons in the book are particularly relevant in today's networked world as companies look to leverage their extended enterprise for breaking away from their industry peers. While the authors use several high tech company examples to illustrate their message, this book is equally applicable in almost every industry. In Pharmaceutical companies looking to carve out therapeutic categories or financial service companies looking to partner in wealth management will find the messages relevant. Personally I found the book a very entertaining read - clear, easy to comprehend yet provocative.

5 out of 5 stars Reality Divided by Logic Always Leaves a Remainder.......2003-01-10

The authors deal openly with a tough topic- technology & network products (and for this reason 5 stars). I found a great deal of usable information, and recommend it for its overview on issues related to defending, supporting, or defeating the dominant position in a product category. By specifically addressing the issue of predictability and what can be known about future sales, it directs the business persons' attention to key aspects of their own business that would be useful to research and change.

The title indicates that it might have some useful "business cookbook" step-by-step recipes. Thankfully, it does not (and where it gets a little precriptive it isn't too much). It wasn't clear to me whether the authors were comfortable with this- experts like being prescriptive. However, with all of us now looking at uncertain futures, predictive tools and ideas on improving likely outcomes are so much more useful and believable than prescriptive methods. It is always that remainder which is left when reality is divided by logic that keeps me awake thinking.

4 out of 5 stars Momentum Resonates, Agility is the Point.......2003-01-09

I approached this book with a wary eye. Similar books have been all too late to explain the bruising landscape for tech marketers. But I was hooked by the early reference to Larry Ellison and both the Media Server and NC programs. Little has been written about these campaigns, to some extent because Oracle is a such an enigma, or an "inevitable" enigma as Ricci and Volkmann point out. Their analysis does a good job of cracking the Oracle marketing code and explaining why it's been an important and effective company.

To their credit, they drive the point that technology is renewable; we've heard too much that tech has "matured," so thanks to the authors for re-teaching us that tech is constantly refreshing. While the book might appear to boast the "bubble" companies, it explains why tech companies will again amass their power and seize the agenda.

I can't deny that "momentum" resonates, but it's confusing to any high school physics student insofar as momentum is typically defined as the product of an object's mass and velocity -- not mass, velocity "and" direction. Despite that, the discussions of agility were the most interesting and where I hope more discussion develops. A company's ability to manage news windows, develop industry discussions and control competitive rhetoric are crucial to its (dare I say it) brand momentum. It's a new plan every day in tech, with or without the bubble, and new ideas and initiatives must be controlled, toward or away from a company, without fail.

Whether Ricci's/Volkmann's ideas become part of the vocabulary remains to be seen, but the book's well written and should bend the agenda in marketing.
Brands: Meaning and Value in Media Culture
Average customer rating: Not rated
    Brands: Meaning and Value in Media Culture
    Adam Arvidsson
    Manufacturer: Routledge
    ProductGroup: Book
    Binding: Paperback

    GeneralGeneral | Business & Investing | Subjects | Books
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    ASIN: 0415347165

    Book Description

    Brands are now a dominant feature of contemporary living. Drawing on rich empirical material, this book builds up a critical theory, arguing that brands have become an important tool for transforming everyday life into economic value.

    Corporate logos are inscribed in our everyday life as companies try to brand a particular lifestyle or value complex onto their products, working on the assumption that consumers desire products for their ability to give meaning to their lives. However, brands also have a key function within managerial strategy. Examining the history of audience and market research, marketing thought and advertising strategy, Arvidsson traces the historical development of branding. Through his evaluation of new media, contemporary management and overall media economics, he presents a systematic and comprehensive theory of brands.

    Brands uses illustrative case studies throughout from market research, advertising, shop displays, mobile phones, the internet and virtual companies. This book will be essential reading for students and researchers in sociology of media, cultural studies, advertising and consumer studies, and marketing.

    The 11 Immutable Laws of Internet Branding
    Average customer rating: 3.5 out of 5 stars
    • Confirmed that I was doing something right!
    • Most inane book I have ever read
    • Most inane book I have ever read
    • An easy-to-read, interesting and profound book!
    • Easy to read and some thought provoking ideas
    The 11 Immutable Laws of Internet Branding
    Al Ries , and Laura Ries
    Manufacturer: Collins
    ProductGroup: Book
    Binding: Hardcover

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    ASIN: 0060196211
    Release Date: 2000-05-16

    Amazon.com

    To most observers, the Internet is too new a medium to draw any firm conclusions about how to use it for business. But the Rieses have already come up with 11 "immutable" laws. Each is somewhat counterintuitive, and a couple are downright debatable. Start with No. 1: the Law of Either/Or. It states that a Web site can be a business or a medium for information, but not both. Therefore, companies have to choose which purpose they want to use the Internet for. Is it a medium, a way to get out the message about an existing "outernet" business? An example of this would be a magazine that puts up a Web site to allow readers to sample its content and then order a subscription. Or is it a business, trying to make money by selling a product or service? The Rieses argue that when a company decides to do business on the Web, it's better off starting a new brand rather than trying to extend its existing name. Another debate might erupt over No. 10: the Law of Divergence. Rather than the Internet becoming a medium that combines radio, TV, and telephone service, the Rieses say technology always goes in the opposite direction--it splinters. They use the analogy of the combination car and boat someone once invented: it drove like a boat and floated like a car. Thus, the Internet will separate into different types of services but will never converge with TV and radio.

    Only history will tell us if these laws are truly immutable, but one thing is certain now: there's not a paragraph in this book that isn't provocative in some way. Businesspeople may not take all the counsel the Rieses offer, but they'd be nuts not to at least consider it. --Lou Schuler

    Book Description

    As we move into the twenty-first century the most important question for businesses everywhere is: What are we going to do about the Internet? The two most qualified people in the country to answer that question may be Al Ries and Laura Ries. Not only are they the authors of the BusinessWeek bestseller The 22 Immutable Laws of Branding, they are also consultants to dozens of Fortune 500 companies.

    This book is the result of their hands-on work with both large and small companies as well as Internet start-ups and established Internet brands. Brash, bold, and mercifully succinct, The 11 Immutable Laws of Internet Branding is the definitive text for businesses eager to jump on the Internet expressway.

    In the book you'll learn why:The Internet can be a business or a medium for your brand, but not both.Interactivity is the single most important ingredient of any Internet site.The kiss of death for an Internet brand is a common name.Being second in a category is tantamount to being nowhere.You have to be fast. You have to be first. You have to be focused.Everyone is talking about convergence while just the opposite is happening.

    The 11 Immutable Laws of Internet Branding will also give you tangible information on how to successfully build your company, product, service, or self into a hot and profitable brand on the Internet. Specifically you'll learn how to:Build a brand that will dominate a category over an extended period of time.Find a proper name (instead of a common one) for your Website.Take your brand into the global marketplace.Avoid the biggest mistake in Internet branding: the belief that you can do everything.Take advantage of the transformations that will occur in all aspects of life, thanks to the power of the Internet.

    With characteristic counterculture observations and signature marketing savvy, Ries and Ries bring their expertise to branding on the Internet, the most challenging problem in the world of marketing today. No one who wants to turn a brand into a global phenomenon should ignore their sage advice.

    Customer Reviews:

    5 out of 5 stars Confirmed that I was doing something right!.......2007-02-23

    I was a fan of the The 22 Immutable Laws of Marketing. A coworker had this book on his shelf and I asked to borrow it. It was just as good as the The 22... book. As I read through it, I was so happy to see that the approach I had taken for my business as it relates to marketing on the internet was correct. My favorite chapter is the one about the differnce between a business who markets on the internet and a true internet business. I also loved the information about picking a domain name. This book is ideal for the small business owner who either has a business they want to expand to the internet, or an idea for a business that uses the internet as the foundation.

    1 out of 5 stars Most inane book I have ever read.......2003-08-16

    This book offers conclusory statements with very superficial, if any, analysis. For example, the authors argue that technologies tend to diverge, and not converge. For support, they say "[i]n biology, the law of evolution holds that new species are created by the division of a single species. Convergence, instead, suggests that the combining of two species will yield you a new one. Invaraibly in nature you see things divide and not converge. We have hundreds of varieties of dogs and hundreds of varieties of cats, but "very few" dogcats, or chickenducks, or horsecows." What?! I haven't the foggest idea how a system like technology controlled by humans has to do with biology, a system of nature. When there's human intervention, convergence occurs all the time - such is the case with many modern fruits and vegetables that have been bred by humans. And really,there are "very few" varieties of dogcats? I'm not aware of any.

    I'd be curious as to what the authors have to say about the trend towards bigger corporations, through mergers. According to the authors, these big corporation really shouldn't exist, because things diverge, and not converge.

    They also make the pompous statement that the purchasers of business.com could have saved $7,499,979 if they had bought the authors' book. The fact that they could claim credit for saying that a brand name shouldn't be generic is preposterous. That is one of the most basic tenet of branding. Of course, the authors does not discuss sex.com, an equally generic name, which has made $40 million in the course of a few years.

    1 out of 5 stars Most inane book I have ever read.......2003-08-16

    This book offers conclusory statements with very superficial, if any, analysis. For example, the authors argue that technologies tend to diverge, and not converge. For support, they say "[i]n biology, the law of evolution holds that new species are created by the division of a single species. Convergence, instead, suggests that the combining of two species will yield you a new one. Invaraibly in nature you see things divide and not converge. We have hundreds of varieties of dogs and hundreds of varieties of cats, but "very few" dogcats, or chickenducks, or horsecows." What?! I haven't the foggest idea how a system like technology controlled by humans has to do with biology, a system of nature. When there's human intervention, convergence occurs all the time - such is the case with many modern fruits and vegetables that have been bred by humans. And really,there are "very few" varieties of dogcats? I'm not aware of any.

    I'd be curious as to what the authors have to say about the trend towards bigger corporations, through mergers. According to the authors, these big corporation really shouldn't exist, because things diverge, and not converge.

    They also make the pompous statement that the purchasers of business.com could have saved $7,499,979 if they had bought the authors' book. The fact that they could claim credit for saying that a brand name shouldn't be generic is preposterous. That is one of the most basic tenet of branding. Of course, the authors does not discuss sex.com, an equally generic name, which has made $40 million in the course of a few years.

    5 out of 5 stars An easy-to-read, interesting and profound book!.......2002-03-11

    I like reading the books written by Ries, all of which are excellent. This one is no exception! With the trend of using Internet, many Internet businesses emerge. However, many of them find it hard to operate online. What's wrong with them?

    It is good for Al and Laura Ries to first clarify that the Internet is either a medium or a business. It is really a fundamental and important decision for companies to make. They are sure to be greatly benefit from thinking about this question.

    In addition, most businesses neglect or even do not know the importance of a good name. With the lack of the good "seeing and touching" visual impact, the powerful tool companies can put in the prospects' mind is a good name. The law of the common name and proper name can give us a clearer picture.

    A good Internet brand cannot solely rely on a good name. It also depends on the interactivity of the website, singularity in the category, off-line advertising¡KMore of which can be found in the book.

    This book is very clear. The concept is profound and easy to understand, supported by plenty of examples. I can get a lot of insights from it. And it is interesting! I enjoy reading it!

    4 out of 5 stars Easy to read and some thought provoking ideas.......2002-01-28

    I am not sure if I totally agree with everything Al and Laura are saying, some of the argument seem somewhat loosely based on circumstantial evidence, yet on the other hand much of what they have to say makes a lot of sense. I am not so sure that all the 11 laws promulgated are indeed "immutable". The law of vanity (chapter 9), for example, I would like to know what the Ries's think of the Virgin brand and how it has transcended from being a record label to a airline carrier, health club operator, cell-phone service provided among others, is this just and exception or is mutation possible? The book enlightened me into some key insights about the Internet that I had not considered relevant before, like the issue of interactivity and the consequential impact on Internet advertising. I was also particularly irritated at first by their chapter on "divergence" and their strong feelings on the myth of "convergence", but then I gave it some thought, I consider that maybe we are being misled by the media hype in respect of convergence in respect of gadgets, but where I think the Ries's are missing the point is in the convergence at the service level - here I think there is a strong case for convergence of content with medium and billing etc. I think the merger of Time Warner with AOL will prove to be model for future survival. For example if the cable company delivering the pay-per-view TV can also give me my telephone and Internet connection - great. Overall this book definitely provides some useful and sound advice for the entrepreneur considering an e-commerce presence, and which one can avoid this today?
    Branding.com: On-Line Branding for Marketing Success
    Average customer rating: 3 out of 5 stars
    • Seriously out of date
    • Very organized and well thought out.
    • Too General, Just another On-line Branding Book
    Branding.com: On-Line Branding for Marketing Success
    Deborah Kania
    Manufacturer: McGraw-Hill Companies
    ProductGroup: Book
    Binding: Hardcover

    GeneralGeneral | Business & Investing | Subjects | Books
    AdvertisingAdvertising | Marketing & Sales | Business & Investing | Subjects | Books
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    ASIN: 0658003070

    Book Description

    On-line branding--brand marketing on the Internet--is now the biggest challenge facing most marketers. Branding.com reveals why branding is the most important element in any marketing plan and why it must be uniquely executed in each medium--including on the Internet--in order to be successful. For companies extending their branding efforts onto the Internet, as well as for web entrepreneurs who are looking to brand a product or service exclusively on-line, Branding.com explores the basics of on-line brand marketing and shows how to plan and execute a successful on-line branding strategy and how to develop a "next generation media mix" to leverage both on-line and off-line marketing media in promoting a brand.

    Customer Reviews:

    1 out of 5 stars Seriously out of date.......2006-04-07

    So much for the impact of online marketing and branding, most of the companies in the book are out of business just 5 years later.

    5 out of 5 stars Very organized and well thought out........2001-07-09

    As a business consultant and former internet executive , I found Branding.com to be well organized and well thought out. It presents the basics of internet branding and marketing in a manner that marketing managers, as well as non-marketing managers and executives, can utilize effectively. In addition to providing the basics, it does provide a variety of strategic directions that can help all firms that are interested in establishing their on-line brand. Overall, I'd rate this book as one that any manager involved with internet commerce should have on their bookshelf!

    3 out of 5 stars Too General, Just another On-line Branding Book.......2001-06-27

    This book focused too much on "on-line banner". It also covered sucessful on-line brand which we are just too familiar. There isn't much effort in providing other example. The book appear to be more like a report for reader to understand what is happening on the interent today, rather than providing useful insight for reader to use in the near future. The tag line of "On-line Branding for Marketing Success" does not seem to fit.

    It's good for readers who is not familiar with on-line marketing as this book offers very basic information.This is just another book about Branding via Internet.
    The Art of Digital Branding
    Average customer rating: 5 out of 5 stars
    • A Great Intro to Digital Branding..
    • Digital Branding rocks
    • The best of its kind so far
    The Art of Digital Branding
    Ian Cocoran
    Manufacturer: Allworth Press
    ProductGroup: Book
    Binding: Hardcover

    GeneralGeneral | Business & Investing | Subjects | Books
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    ASIN: 1581154887
    Release Date: 2007-08-21

    Book Description

    Here’s the definitive guide to building a Web presence that will increase revenue, improve customer relations, and enhance brand loyalty. Author Ian Cocoran, a digital brand expert, explains traditional branding and how the same principles can be applied to Web sites, no matter what the industry. Chapters cover the entire range of site content: color schemes and menu formats and the pivotal roles they play; incorporating essentials such as company history, careers, site maps, search engines, and FAQs; choosing one global portal versus country-specific content; encouraging and retaining traffic flow; adding depth to the Web experience with audio, video, and animation; maximizing site functionality for online shopping or software updates; and much more. Step into the digital age with expert help from The Art of Digital Branding.

    Customer Reviews:

    5 out of 5 stars A Great Intro to Digital Branding.........2007-09-09

    A great read for anyone looking to improve their branded website. This book
    breaks down the digital branding process into a number of logical, easy to
    understand steps and focuses on what's really important in the eyes of the
    consumer. It's also written in a very fluid style so it's also an
    entertaining read (not stale and crusty like some business books!). "The Art
    of Digital Branding" will be of particular interest to students, General
    Managers and Marketers who are looking to improve their knowledge of
    branding online. Web designers may also enjoy it, but as it isn't
    particularly technically focused they may not find it detailed enough for
    their needs.

    5 out of 5 stars Digital Branding rocks.......2007-08-24

    I am a business adviser and often get asked what constitutes a good website - in future I will just ask people to buy this book. Its an excellent reference for any company that wants to improve it's online image as it nails every concept and explains the likes and dislikes of the average web consumer in detail - including the emotional responses that certain aspects of the website are likely to generate. I also found it humorous and well written - a refreshing change from some of the stuff that's out there.

    5 out of 5 stars The best of its kind so far.......2007-08-22

    A great book for those looking to understand the basics of online branding. Concepts covered included positioning, segmentation, basic design, technology, charities and online shopping. I've read a number of online marketing books lately, but from a branding perspective this one is the best so far as its casual humour and easy going language make everything easy to understand and it focuses on the real emotional issues that are likley to influence consumers. The "real world examples" are also a big plus, as are the author's references.

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    2. The Disappearance of the Universe: Straight Talk About Illusions, Past Lives, Religion, Sex, Politics, and the Miracles of Forgiveness
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    5. The Long Tail: Why the Future of Business is Selling Less of More
    6. The Long Tail: Why the Future of Business is Selling Less of More
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    8. The Long Tail: Why the Future of Business is Selling Less of More
    9. The Long Tail: Why the Future of Business is Selling Less of More
    10. The Long Tail: Why the Future of Business is Selling Less of More

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