Book Description
This book follows all NIMS ICS (National Incident Management System--Incident Command System) processes and principles. Beyond Initial Response was written to fill a significant gap in ICS training. Critical ICS position-specific training is difficult to get, yet responders have the responsibility to effectively operate in an ICS organization. This book removes the gap, instills confidence, knowledge and assurance that is required to be successful in an ICS command. Major focus areas: 1) the ICS Planning Process discussed in extensive detail, 2) ICS positions (13 critical positions thoroughly covered in depth), and 3) Unified Command: what it takes to be successful. This book is an invaluable reference tool that contains numerous job aids, checklists, illustrations and sample documents enabling the user to seamlessly work within the Incident Command System. In addition, it is an excellent support source for ICS training, contingency planning and response operations. Beyond Initial Response should be within arms length whether you are training or deploying.
Customer Reviews:
Great Book for all responders!.......2006-11-29
This is a great review of the ICS process! It's easy to read, with exceptional examples of each situation, how to conduct meetings, and how to fill out the ICS forms. I have brought it to a few excercises with me and everyone who looks at it, wants one! The authors did an INCREDIBLE job of combining their particular areas of expertise into a very educational product!
Highly recommended - clear, concise and well crafted........2006-08-15
An exceptional reference and text. Clearly, the authors have many years experience in emergency response and have applied their expertise to the core incident management concepts. If you are looking for a way to understand the National Incident Management System from concept to `nuts and bolts, down in the field' processes, this is the best you will find.
Book Description
Why do we remain unprepared for the next terrorist attack or natural disaster?
Where are we most vulnerable?
How have we allowed our government to be so negligent?
Who will keep you and your family safe?
Is America living on borrowed time?
How can we become a more resilient nation?
Americans are in denial when it comes to facing up to how vulnerable our nation is to disaster, be it terrorist attack or act of God. We have learned little from the cataclysms of September 11 and Hurricane Katrina. When it comes to catastrophe, America is living on borrowed time–and squandering it. In this new book, leading security expert Stephen Flynn issues a call to action, demanding that we wake up and prepare immediately for a safer future.
The truth is acts of terror cannot always be prevented, and nature continues to show its fury in frighteningly unpredictable ways. Resiliency, argues Flynn, must now become our national motto. With chilling frankness and clarity, Flynn paints an all too real scenario of the threats we face within our own borders. A terrorist attack on a tanker carrying liquefied natural gas into Boston Harbor could kill thousands and leave millions more of New Englanders without power or heat. The destruction of a ship with a cargo of oil in Long Beach, California, could bring the West Coast economy to its knees and endanger the surrounding population. But even these all-too-plausible terrorist scenarios pale in comparison to the potential destruction wrought by a major earthquake or hurricane.
Our growing exposure to man-made and natural perils is largely rooted in our own negligence, as we take for granted the infrastructure handed down to us by earlier generations. Once the envy of the world, this infrastructure is now crumbling. After decades of neglect, our public health system leaves us at the mercy of microbes that could kill millions in the next flu pandemic. Flash flooding could wipe out a fifty-year-old dam north of Phoenix, placing thousands of homes and lives at risk. The next San Francisco earthquake could destroy century-old levees, contaminating the freshwater supply that most of California relies on for survival.
It doesn’t have to be this way. The Edge of Disaster tells us what we can do about it, as individuals and as a society. We can–and, Flynn argues, we must–construct a more resilient nation. With the wounds of recent national tragedies still unhealed, the time to act is now.
Flynn argues that by tackling head-on, eyes open the perils that lie before us, we can remain true to our most important and endearing national trait: our sense of optimism about the future and our conviction that we can change it for the better for ourselves–and our children.
“Steve Flynn offers the answer not only to protecting America from terrorist attacks and natural disaster but also to revitalizing our democracy. This book is a must-read for all members of Congress, 2008 presidential candidates, and ordinary citizens who want to build a better and safer future.”
–Anne-Marie Slaughter, dean, Woodrow Wilson School of Public and International Affairs, Princeton University
Advance praise for The Edge of Disaster
“Steve Flynn has done it again. Like America the Vulnerable before it, The Edge of Disaster is the must-read book for every American, elected official, and presidential candidate who is committed to ensuring that our nation continue to thrive in perilous times.”
–Mark Warner, former governor of Virginia
“Since 9/11, protecting our nation against a terrorist attack has consumed policy makers in Washington. What Stephen Flynn points out in The Edge of Disaster is that much of this effort has been directed overseas, often at the expense of our homeland and its much more likely areas of vulnerability. Laying out a series of potential disasters both manmade and natural, Flynn calls for a greater emphasis on preparedness and the ability of communities and the nation to recover. Painting an often frustrating and infuriating picture of missed opportunities, The Edge of Disaster is a call to action. The time to act is now. We can only hope that policy makers are listening.”
–Christine Todd Whitman, former governor of New Jersey and
former administrator, Environmental Protection Agency (2001-03)
“Steve Flynn’s book makes the very persuasive argument that national security preparedness is linked to natural disaster preparedness. By investing significantly in our critical infrastructure, in citizen preparedness, and most importantly in leadership, we can be better prepared for all hazards. A great book that I highly recommend.”
–James Lee Witt, former director, Federal Emergency Management Agency
“Steve Flynn has become a relentless contributor to the dialogue on prioritizing the work of the post-9/11 security environment. The Edge of Disaster calls into question the neglect of domestic preparedness in favor of the Department of Defense-driven offensive in the global war on terrorism. The book offers provocative challenges to both our elected and our private-sector leaders, and both should read it thoroughly.”
–Admiral James M. Loy, former commandant, U.S. Coast Guard, and former deputy secretary of homeland security
Customer Reviews:
Good information.......2007-08-10
This book provides good information about making our country more prepared for natural or man-made disasters by using an all hazards approach. Some of the presented ideas are great others are very opinionated. You can tell the author is pro Coast Guard since he recommends they be in charge of everything, just a bit biased, but a good book overall.
An Eye-Opener.......2007-07-27
I thought this book was a great read for many reasons. First off, the author gives a few hypothetical cases of another terrorist attack on American soil. He does this not to incite fear, but just to prove how vulnerable our infrastructures are (waterways, ports, canals, oil refineries, etc). He mentions how old and antiquated they are and how the government is not pumping enough money to fix or upgrade those resources. Secondly, he gives several examples of how this can change and why it needs to be done. Lastly, (but not in this order) he also ties this in with our vulnerablity to natural disasters. "The Edge of Disaster" is a disaster that can be both man-made or natural. If you want to read about things that are not being discussed in the media that are very critical to the foundation of this country, then this is a must read!!
Challenges our myths and assumptions........2007-07-21
I found this book to be right on target - Bulls-Eye. Flynn points out all the pitfalls in the current mode of planning responses to disasters and terrorist attacks on the part of government, congress and others. He calls attention to the complacency of the American Public, partly lulled by a secretive government failing to share how it addresses the issues of disaster planning and repairing and maintaining American infrastructure to withstand both natural disasters and terrorism.
He rightly points out that NO effort has been made to involve and rally the American Citizenry to respond to disasters or fight terrorism (Where is the war bond drive to fight the global war on terrorism?) Nor have efforts been made to invoLVe the private sector (except recently, the state of Texas in its Hurricane Evacuation planning will involve energy companies, Walmart, Home Depot and the HEB groceries to assure people's needs are met quickly when the next hurricane comes).
In short, we as Americans, according to Flynn seem to be living in a world of make-believe fog. It reminds him of the last days of the Roman empire.
He did not mention, that since 9/11 while the US is pre-occuppied with a war on terror, the economies of India and CHina have taken off. In fact, the "smart money" is investing in Brazil, Russia, India and China, not the US. Perhaps our weak infrstructure has a role to play.
What are the solutions? I have cut and pasted them from another review as a reminder of how urgent the need is to address this issue:
1) Force Washington to build national resiliency at home
2) Put terrorism in the context of the other threats (see Wikipedia, "Ten Threats")
3) Fix the infrastructure now
4) Inform the American people, they are our greatest asset
5) Tap the ingenuity and resources of the private sector
6) Do not underestimate the value of individual preparedness
7) Do not allow government to pretend the pandemic will not happen
8) Discourage construction along vulnerable coastlines and in flood plains
9) Properly fund and support local police and emergency responders
10) Promote the concept of resiliency as a global imperative.
Buy this book. In fact, buy extra copies for those you love and cherish.
Natural Disasters or Terrorists: the Greater Threat? .......2007-05-30
Stephen Flynn travels a lot --- and everywhere he goes he finds crumbling bridges, inadequate highway systems, overtaxed hospitals, parochial politicians, obsolete communications gear, neglected or nonexistent planning, and a citizenry that does not seem to give a damn about any of these things. This book --- his second on the subject --- is his strident wake-up call, a plea that something be done before the inevitable disaster strikes.
His case rests on two major premises: that more 9/11s and Katrinas are a certainty, and that of the two, future Katrinas are the more to be feared because they will be more frequent and will impact more people directly. Our present political and popular fixation on terrorism alone he finds shortsighted and foolish. He calls for measures to deal with both at the same time.
Flynn's method is to construct hypothetical scenarios --- a terrorist attack on a ship carrying liquefied natural gas in Boston Harbor, a catastrophic earthquake that devastates north-central California --- and then to demonstrate the inadequacy of existing means to either prevent the event or minimize the damage they cause. His scenarios are generally based on authoritative sources as well as his own observations. In every case his conclusions are dismal: inability to respond quickly and efficiently, widespread panic, enormous casualties, government ineptitude. Yet the general public, he says, lives in an "almost adolescent sense of denial," preferring to just keep fingers crossed and hope that such things will not happen, or if they do happen, it will be somewhere else.
Flynn tries gamely to be nonpolitical about all this, but his indictment of the Bush administration and the small-government fetish of many politicians is plain. He deplores the Iraq War as a diversion of funds and resources from the place where real threats are much more evident --- here at home.
Some of his strictures are hardly new (e.g., the governmental passion for secrecy that keeps bureaucrats from sharing vital information, the inability of "first responders" and "first preventers" to communicate with each other, the absence of true collaboration between public and private agencies at times of crisis, the unfortunate preference for pork-barrel politics over meeting really urgent needs). But he goes well beyond these obvious truths, condemning public indifference or even ignorance of what needs to be done urgently. Our nation is "brittle," he says, and needs to be made more "resilient" before it is too late. Flynn obviously sees himself as Paul Revere on a coast to coast midnight ride.
There is a strain of special pleading in the book. Flynn, himself a long-serving officer in the Coast Guard, tells again the familiar story of how well that agency performed in New Orleans in 2005 --- then goes on to propose that it be given the leading role in domestic disaster response, with FEMA demoted to secondary status. It may well be a good idea, but Flynn is not exactly an impartial judge.
The obvious question here is: If all this work needs to be done pronto, how are we to pay for it? Flynn proposes a new agency, the "Infrastructure Resiliency Commission," insulated from pork-barrel political pressure. He would pay the enormous cost of quickly making us into a "resilient" nation with money from five sources: funds from the estate tax that the administration wants to end altogether, repeal of the tax cuts enacted under Bush, a dollar-a-gallon gasoline tax, funds from the defense budget and from state and city governments. One can virtually hear the howls of protest from motorists, conservative politicians, the Pentagon and local officials. Were I a betting man, I would not bet on this one.
Nonetheless, this is an important and often eloquent book. One hopes that Flynn/Paul Revere will be heeded, and that he is not like poor Cassandra, who was given the gift of prophecy, but along with it the curse that no one would believe anything she said.
--- Reviewed by Robert Finn
Good informative & eye opening.......2007-05-12
Good book, Flynn writes at a level anyone can understand. He makes the urgency clear that changes must be made in order to secure our nation.
Book Description
Principles of Forecasting: A Handbook for Researchers and Practitioners summarizes knowledge from experts and from empirical studies. It provides guidelines that can be applied in fields such as economics, sociology, and psychology. It applies to problems such as those in finance (how much is this company worth?), marketing (will a new product be successful?), personnel (how can we identify the best job candidates?), and production (what level of inventories should be kept?).
The book is edited by Professor J. Scott Armstrong of the Wharton School, University of Pennsylvania. Contributions were written by 40 leading experts in forecasting, and the 30 chapters cover all types of forecasting methods. There are judgmental methods such as Delphi, role-playing, and intentions studies. Quantitative methods include econometric methods, expert systems, and extrapolation. Some methods, such as conjoint analysis, analogies, and rule-based forecasting, integrate quantitative and judgmental procedures. In each area, the authors identify what is known in the form of "if-then principles", and they summarize evidence on these principles.
The project, developed over a four-year period, represents the first book to summarize all that is known about forecasting and to present it so that it can be used by researchers and practitioners. To ensure that the principles are correct, the authors reviewed one another's papers. In addition, external reviews were provided by more than 120 experts, some of whom reviewed many of the papers. The book includes the first comprehensive forecasting dictionary.
Customer Reviews:
Don't let a bad forecast ruin your whole decision.......2001-12-15
The subtitle of this book, A Handbook for Researchers and Practitioners, too narrowly defines the audience for Armstrong's new reference. Principles of Forecasting is, in fact, an indispensable resource for managers and professionals of every ilk. Forecasting is an integral part of decisions that we make and that are made for us. To be good decision makers and citizens we owe it to ourselves and others both to make our forecasts explicit and to examine the quality of those forecasts. This book gives the guidance to ensure that best practices are followed and to judge forecast quality after the fact
Principles of Forecasting is not a book that you will find in airport bookstores. It is not a popular management title that dishes-up the latest buzzwords. On the contrary, this book will give you knowledge to examine critically the fashions and fads, as well as the received wisdom, of management. And yet, despite being a serious work, the book is a joy to read at length, or to browse. I suspect many decision makers will tend to do the latter.
The Forecasting Dictionary is part of Principles of Forecasting and is a good place to start some directed browsing. For example, experienced decision makers will often rely on their intuition, even for important decisions. Is that a good idea? The Forecasting Dictionary has an entry for "intuition" that tells us, "... it is difficult to find published studies in which intuition is superior to structured judgment". Highlighted terms, such as "structured judgment" in the preceding passage, indicate that there is a separate Dictionary entry for the term. By following the highlighted terms and the references to the body of the book which are included in Dictionary entries, one can quickly pick up a useful understanding of a topic. Some entries are very detailed.
Following the intuition entry to the entry on structured judgement, one finds "role playing" as an approach to imposing structure on a forecasting problem. Role-play forecasting for conflict situations happens to be an interest of mine. There is a chapter on role-playing in Principles of Forecasting that provides evidence that the outcomes of role-plays by students, and other non- representative role-players, provide accurate forecasts of decisions in real conflicts. This is counter-intuitive given that the conflicts examined involved generals, chief executives, directors, and union leaders among others. Moreover, unaided judgment tends to do poorly by comparison. This has important implications for strategy development - after all, what use is a strategy that fails to forecast accurately how other parties will behave?
I keep my copy of Principles of Forecasting handy, refer to it often, and learn something new every time I do so. How many books could one say that of? A precious few. Congratulations to the authors on a unique and valuable work well executed.
Guidelines for Developers, Researchers, and Practitioners.......2001-11-23
Principles of Forecasting is not a collection of articles describing basic forecasting methods. Instead, 40 authors have used a common format of identifying if-then principles and the support for those principles. Some other common formats of the chapters are: (1) limitations (2) implications for practitioners (3) implications for researchers.
The final chapter of this book contains 139 forecasting principles...
An example of a forecasting principle is: “13.25 Use multiple measures of accuracy”. A primary use for such principles would be as checklists for software developers, researchers, and practitioners to be sure that their work is complete to this level of detail. These are important general principles. Forecasters will need to use other references for the details of forecasting methods.
The Web site for this book is a very valuable resource for forecasters. Some of the resources are: (1) forecasting dictionary [Enter a forecasting term and the Web site returns a definition.] (2) links to forecasting software sites (3) links to forecasting books and reviews (3) links to bibliographies, abstracts, and (for subscribers) full text papers (4) links to conferences on forecasting (5) links to Web sites related to forecasting.
An Excellent Overview of Business Forecasting.......2001-07-05
Throughout my career, it seemed every five years or so, I briefly strayed from risk analysis into a closely related field, such as weather reporting or stock picking, just to see what others were doing. Most recently, I won a jackpot in return for the effort. I read J.Scott Armstrong's "Principles of Forecasting: A Handbook for Researchers and Practitioners."
Risk analysis has dealt more with subjects like natural and technological disasters. Business forecasting resembled risk analysis in several ways, but over the years, enterprise and capital markets accumulated much more extensive data. Social scientists studied the process of (and procedures for) forecasting with financial data intensively. Small wonder, as poor forecasting often led to costly disasters.
The authors wrote the Handbook in clear, coherent prose. It assembled 29 articles by 40 leading experts into an excellent book with 18 chapters. Armstrong, the editor (and clearly the instigator) created a hierarchical framework that described the relationships between different kinds of forecasting information, beginning with either judgmental or statistical sources. "Principles of Forecasting" illustrated this framework in an often repeated diagram.
The framework contributed to a coherent structure. Each chapter described one compartment within the framework. Each had an introduction that described the limitations and uses of a source of data used by forecasters. Each article also started with an abstract. Thus, a reader could quickly survey all of forecasting by skimming through the Handbook and reading either the article abstracts or the chapter introductions.
Instead of reading the text sequentially, the framework and the Handbook's structure also allowed finding a specific article (or a topic of interest within an article) quickly, yet staying oriented to the overall subject. Thus, "Principles of Forecasting" served a handy reference text. The organization and a competent index sped this application.
Many articles were excellent. None were less than very good. The articles concentrated on principles within subdomains of forecasting, which the Handbook emphasized by setting the principles apart in bullet format and bold text. The articles had a common format, which included two useful implication sections, separately for practitioners and for researchers. The articles also had overall summaries, and references to the literature. The authors edited each other's articles, which imposed both high quality and consistency on the Handbook. In addition, an extensive group of outside experts reviewed the articles. This huge effort showed in both dense information content and readability of the articles.
Similarly, the Handbook contained a separate and marvelous "Forecasting Dictionary" toward the end, which allowed quick reference to (and understanding of) separate ideas involved in competent forecasting. In another separate section toward the end of the Handbook, a "Forecasting Standards Checklist" gathered all of the principles from the separate articles and condensed them into a very useful guide.
"Principles of Forecasting" appeared comprehensive in its coverage. The authors wrote it as an explanation of a field, instead of a group of individual articles about related subjects. An introduction and a summary at the beginning and end of the book, also helped orient me to the overall subject of forecasting and to the need for principles. I thought that the Handbook reflected the consistent objective of a group of experts to interpret and explain forecasting. So, I will recommend it as a textbook for classroom use.
"Principles of Forecasting" is not for everyone. It is an expert text. However, for persons involved in (or hoping to become involved in) forecasting or its allied and subsidiary fields, such risk analysis or econometrics, it will prove indispensable.
Book Description
Centering on theory and practice, this book presents tools and techniques most suited for modern project management. From budgeting to scheduling and control, the authors show the relationship between project planning and implementation. Expands analytic techniques using the latest standard software. Contains fundamental concepts in project management. Builds case studies with continuing compounded information.
For those interested in learning more about project management and as a reference for managers, engineers and technology experts.
Customer Reviews:
Worst book about Project management.......2006-03-31
The authors didn't go through in details how to calculate Present worth, installments, etc.Before using this book, it is better to read Principles of Engineering Economy textbook.
Book Full of Errors .......2005-09-07
This was a required textbook for a graduate-level project management class I am taking. Unfortunately, it is full of mathematical errors (Our professor pointed out 4 errors during one class session alone!). The other major downfall to the book is that it is heavily skewed toward an engineering perspective of project management and does not consider a business approach. I have had better financial textbooks explain formulas to use when calculating future and present value of cash flows in a more straightforward manner than this book. If you must buy this book, buy it used and save a few dollars.
This is not the book........2003-11-30
If you want to learn project management or get better at it, don't read this book. It brushes over important concepts and spends and inordinate amount of words attempting to describe the profession. It assumes detailed knowledge, gives very poor examples and, in summary, is a total waste of time.
Many Errors.......2003-05-04
The material contained in the text is generally well written and well organized, but beware of using it as your only source of information. There are an unacceptable amount of errors in the text which can lead to a very frustating learning experience. The authors do a good job of incorporating many real-world examples into the text which helps the reader to avoid becoming bogged down in theory.
Book Description
Students of logistics, transportation, and supply chain management, as well as international managers will find
International Logistics: Global Supply Chain Management an essential reference for understanding how cargo is moved around the world. A comprehensive guide that includes the theory and practice of global supply chain management,
International Logistics: Global Supply Chain Management uses current, real-world issues to make the material as relevant as possible, notwithstanding the fast-paced nature of this industry. Yet, the author also includes the theory and history of global supply chain management to provide a deeper understanding of the intricacies involved.
Logistics and transportation are the key elements of business and international trade. Based upon his experience in over 120 countries, including private industry, the military, and the United Nations, the author challenges conventional wisdom by discussing the myth of supply chain management and offering penetrating questions on the role of information systems.
International Logistics: Global Supply Chain Management is distinct in the following ways: A balanced approach between theoretical research and real-world practice, Cutting-edge, original graphics help explain concepts better than any current book, Instructor's Manual provided by the author upon request. Combined with pedagogical features and real-world case studies,
International Logistics: Global Supply Chain Management is a must-have textbook for students of logistics, transportation, and supply chain management students, as well as a reference for international managers.
Customer Reviews:
Best of breed.......2006-01-23
My first acquaintance with Mr. Long's work was his article "Logistics of Famine" which I found unique for its down-to-earth treatment of a topic rarely recognized as important at the time it was written, delivered in his now-familiar user-friendly style. The man knows and loves his subject, and the care he has taken with this book to clearly explain and illustrate the many aspects of global supply chain management shows that.
Great Textbook !.......2004-04-01
This book is one of the best textbooks I have ever read. All concepts are very well explained. Unlike other textbooks, "International Logistics" provides so many examples that the material becomes easy to understand. The writer's extensive world traveling is portayed in most of the chapters.I highly recommend it to anybody who is interested in the field.
A Word From The Author.......2004-02-13
I would like to take this opportunity to thank reviewers for any comments and suggestions, which have been the source of countless improvements to this book and the overall project.
The manuscript was not edited prior to publication. I don't know why, but this is Kluwer's policy. The good news is that it is the #1 book in its field, and sold out in 4 months, so the second printing afforded the chance to fix most of the typos. This is my first book, written while in a doctoral program, teaching, and researching/travelling, so your patience is appreciated.
Besides being #1 in English, it is also one of the most widely translated business books ever. It is being published in 12+ overseas editions which are translated and edited for that region. If you speak another language and are interested in logistics elsewhere, you may want to check these out. Douglas Long
Frequent errors mar first print editions.......2004-02-08
Frequent typographical errors and fundamental gramatical mistakes in the first printing (due to the publisher's failure to edit the manuscript, according to the author) distracted this reader from the book's content at all times. Be sure you receive the second printing. As of February 2004, Amazon was still selling what I assume is the first printing.
Customer Reviews:
Good good study and day days' up !.......2000-06-26
Good good study and day days' up !
Good good study and day days' up !.......2000-06-26
Good good study and day days' up !
Good good study and day days' up !.......2000-06-26
Good good study and day days' up !
Book Description
The Black Book of Outsourcing is a comprehensive guide and directory for the emerging field of outsourcing, including expert advice on how to operate an outsourcing program, how to deal with the political aspects of outsourcing, and how to find a career in outsourcing. A controversial and emotional subject among business leaders and workers in the global business community, outsourcing is fast becoming one of the greatest organizational and industrial shifts in modern history. In this one-of-a-kind resource, outsourcing gurus Douglas Brown and Scott Wilson chart a course for business leaders charged with managing outsourcing initiatives and present a wealth of employment opportunities for workers who want to enter this growing field.
Download Description
"The Black Book of Outsourcing is a comprehensive guide and directory for the emerging field of outsourcing, including expert advice on how to operate an outsourcing program, how to deal with the political aspects of outsourcing, and how to find a career in outsourcing. A controversial and emotional subject among business leaders and workers in the global business community, outsourcing is fast becoming one of the greatest organizational and industrial shifts in modern history. In this one-of-a-kind resource, outsourcing gurus Douglas Brown and Scott Wilson chart a course for business leaders charged with managing outsourcing initiatives and present a wealth of employment opportunities for workers who want to enter this growing field. "
Customer Reviews:
Black Book of outsourcing.......2007-09-13
This book is excellent. It discusses why outsourcing is essential for doing business and the process requried to do so. It is straight forward, good for not only for Companies interested to outsource, but also anybody who is interested to learn about outsourcing.
New Revised & Updated "BLACK BOOK" coming in 2008!.......2007-09-03
Outsourcing buyers, clients, advisors, analysts, investors, managers, executives and media all quote this book as the "bible of outsourcing"! We're looking forward to the 2008 edition which is coming out next year.
EXCELLENT!.......2006-11-03
The book offered very useful information and guidelines that could immediately apply to our work. Additionally, the author has revealed a new path to business knowledge, offering further opportunities to pursue the successful implementation of company strategic goals in an ever-changing and challenging business environment.
A Different Take on the Outsourcing Debate.......2006-10-12
With Lou Dobbs and a host of others focusing only on the negative aspects of outsourcing, it's refreshing to see someone talk about how outsourcing can drive economic growth also. The dominance of service businesses is restructuring the economy and, like all change, some of it will be painful. Good jobs will come from value-added activity, not by bemoaning the inevitable. Outsourcing is just another way that the market exposes management inefficiency.
Buy This If You're Only Going to Buy One Outsourcing Book in Your Career - it has it all.......2006-06-08
This outsourcing book is by far the best on the shelf. The other outsourcing books I've read (as a corporate trainer, I've read over a dozen) focus on the history of outsourcing, the effects of outsourcing and the mundane aspects of the subject.
The Black Book of Outsourcing is a comprehensive and dynamic collection of hard to find information, resources and advice:
Section One - is for Managers and Workers either affected by outsourcing or wanting to improve their performance by understanding the HOW-TO of outsourcing.
Section Two - uniquely focuses on job seekers, career changers, and new grads - all of who are looking for the hottest careers and how to qualify for them. No just what its all about but how to make it work for your career and job search.
Section Three - provides executives, entrepreneurs and business owners with the knowledge of how to start an outsourcing firm, how to use outsourcing to ramp up fast profits in a start up, and how to reinfuse cash into your business or company.
The wide range of subject matter, directories (for instance: outsourcing vendors), resources, anecdotals, in-depth How-To and step-by-step directions make this the best outsourcing book available. Its also extremely current and has reliable trusted date which we use. The manuals are part of our workers training and I often see the books dog-earred and post-it noted on our staffs desk. You'll use it for years to come. Trust me - its a great value of exceptional advice.
Book Description
Since the late 1980s the international relief community has seen its resources and personnel stressed beyond capacity by humanitarian crises--large-scale, man-made catastrophes such as the conflicts in Somalia, Bosnia, Rwanda, Chechnya, Zaire, and elsewhere. Waged within collapsing states, political and ethnic strife targets civilians, causes mass population dislocation and widespread human rights abuses, and impedes the efforts of relief organizations to respond effectively. Covering topics ranging from emergency public health measures to the psychological trauma of relief workers, this volume presents both a seasoned assessment of current practice and proposals for improving operational efforts in the future. The discussion also raises important questions relating to the definition and direction of the overall humanitarian mission.
Book Description
The Theory and Practice of Revenue Management is a book that comprehensively covers theory and practice of the entire field, including both quantity and price-based RM, as well as significant coverage of supporting topics such as forecasting and economics. The authors believe such a comprehensive approach is necessary to fully understand the subject. A central objective of the book is to unify the various forms of RM and to link them closely to each other and to the supporting fields of statistics and economics. Nevertheless, the topics and coverage do reflect choices about what is important to understand RM. Hence, the book’s purpose is to provide a comprehensive, accessible synthesis of the state of the art in Revenue Management.
Customer Reviews:
Not a practical book.......2007-09-24
This is certainly a complete theoretical book on revenue management.
But for somebody like me who works on a revenue management system in a car rental company, it is not useful and can lead on the contrary to an overly complicated and impossible to implement system.
In any field there is always the theory and how people adapt it to real world cases and there is often a gap between the two.
There should be another book that shows the complete process (relatively simple cases should be good enough) of building a revenue management system starting from strictly real cases as related by the client, relating in particular the cost of the process and the benefit of the implementation as expressed by the client.
But does the authors have the experience necessary to the writing of such a book?
Jean-Jacques Laublé Eurli Allocar
Strasbourg France
Excellent Book.......2007-07-13
This is first book about Revenue Management that do no try to teach a "cake receipt" or to "adapt" RM from Airlines to Hotels. It's not a manual, it is scientific text that, above all, show the mathematics behind the RM policy. A must have to hotel managers!
A long-awaited, state-of-the-art summary of knowledge.......2004-08-23
The area of Revenue Management (sometimes called yield management) has been developing rapidly over the past decade. All major airlines, car rental companies and hotel chains currently employ Revenue Management systems and profitability of these systems is well documented. Books describing basic concepts of Revenue Management appeared long time ago (see Cross, "Revenue Management: Hard-core Tactics for Profit-making and Market Domination"). Yet, there was no single place to look for the theory behind Revenue Management systems. This long-awaited book represents a concise and up-to-date source of academic knowledge on the theory of Revenue Management as well as implementation aspects. It is a perfect reference for graduate students in Operations Research and for others interested in learning about state of the art in this area.
Book Description
The Oliver Wight ABCD Checklist for Operational Excellence
Since 1977, manufacturing professionals have turned to The Oliver Wight ABCD Checklist to improve their companies' performance. Must-reading for logistics, distribution, and manufacturing professionals, the ABCD Checklist provides a superbly efficient approach to benchmarking your company's performance and capabilities against the very best. Its sharply honed questions cover all the essential areas:
- Strategic Planning
- People/Team Systems
- Total Quality
- Continuous Improvement
- New Product Development
- Planning and Control
This newly updated edition reflects the dramatic changes in MRP II practices and the explosion of Enterprise Resource Planning (ERP) tools. Including FAQs and tools from the field compiled by Oliver Wight's international group of consultants, The Oliver Wight ABCD Checklist for Operational Excellence, Fifth Edition should be a critical part of any program that strives to reach as close to perfection as possible.
Customer Reviews:
Beware -- the Other Reviewer works for them.......2004-05-02
Good reference book - shouldn't be shilled by employees...
A Diagnosis tool made even better!.......2000-12-16
In addition to improvements to the Planning and Control chapter, which was the strength untill now, this 5th edition has significantly expanded the chapters on Strategy, People / Teams, Quality / Continuous Improvement, and Product Development, making it a more complete tool.
Excellent diagnosis and guide for improvement of companies.......1999-05-21
I have been using Oliver Wight checklists as a support for improving company processes for over 11 years, both as a practitioner and as a consultant. This fourth version has a very detailed chapter 5 (corresponding to MRPII / ERP / Supply Chain Management) and reasonably good chapters 1 through 4. "Non-initiated" professionals may find some difficult and may misinterpret some of the questions, but this will improve as they keep on applying the checklist. Not a pleasant reading but definitely worth using it!
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NIMS: Incident Command System Field Guide
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Command and Control of Disaster Operations
