Negotiating the Therapeutic Alliance: A Relational Treatment Guide
Average customer rating: 5 out of 5 stars
  • This book is a real gem!
  • One of the best "how-to books" on what works in therapy!
Negotiating the Therapeutic Alliance: A Relational Treatment Guide
Jeremy D. Safran , and J. Christopher Muran
Manufacturer: The Guilford Press
ProductGroup: Book
Binding: Paperback

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ASIN: 1572308699

Book Description

A half-century of psychotherapy research has shown that the quality of the therapeutic alliance is the most robust predictor of treatment success. This unique book provides a systematic framework for negotiating ruptures and strains in the therapeutic alliance and transforming them into therapeutic breakthroughs. Cutting-edge developments in psychoanalysis and other modalities are synthesized with original research and clinical wisdom gleaned from years of work in the field. The result is a practical and highly sophisticated guide that spells out clear principles of intervention while at the same time inspiring therapists toward greater creativity.

Customer Reviews:

5 out of 5 stars This book is a real gem!.......2006-06-15

This book is a real gem! The authors, who are both highly respected clinicians and researchers have produced something truly unique here. At one level it's a systematic guide to dealing with therapeutic impasses. Any therapist concerned with issues such as patient resistance, transference and countertransference, working with hard to reach patients, patient anger and hostility, and so on, will find this book invaluable. At another level, this book provides a remarkable review of cutting-edge developments in contemporary psychoanalysis and spells out their clinical implications in a clear and precise fashion. Anyone who is interested in finding out what's happening in relational psychoanalysis (perhaps the most important development in psychoanalytic theory and practice to emerge in this generation), will find this to be one of the clearest and most coherent expositions available. And finally, this is the only book I know of that focuses extensively on the role of MINDFULNESS PRACTICE in the training of therapists.

Readers who appreciate this book will also be interested in the authors' training DVD "RESOLVING THERAPEUTIC IMPASSES" which is available on Amazon.com.

5 out of 5 stars One of the best "how-to books" on what works in therapy!.......2005-01-29

I am a practising pshychologist and I've read numerous books on "transference", "counter transference" and the "therapeutic alliance" (everything from Freud to modern theorists) but nothing comes close to this book: It's very informative, higly structured and precise. It has tremendous practical value for all therapists (regardless of theraputic orientation, though it might even be of "extra value" to the CBT-therapist) especially if you "get stuck" when treating a patient or if you're treating "personality disordered" patients. Good balance between theory and case examples. Also of great help if you're a therapy supervisor!
Surviving Aggressive People: Practical Violence Prevention Skills for the Workplace and the Street (The Culture Tools Series)
Average customer rating: 5 out of 5 stars
  • Practical guide to understanding and handling aggression
  • A lesson for one and all
  • Personal guide to avoiding conflict
  • Foreward Magazine
Surviving Aggressive People: Practical Violence Prevention Skills for the Workplace and the Street (The Culture Tools Series)
Shawn Smith
Manufacturer: Sentient Publications
ProductGroup: Book
Binding: Paperback

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  3. Threat Assessment: A Risk Management Approach Threat Assessment: A Risk Management Approach
  4. Dinosaur Brains: Dealing with All THOSE Impossible People at Work Dinosaur Brains: Dealing with All THOSE Impossible People at Work
  5. Crisp: Preventing Workplace Violence: Positive Management Strategies (Fifty-Minute Series) Crisp: Preventing Workplace Violence: Positive Management Strategies (Fifty-Minute Series)

ASIN: 1591810051

Book Description

Offers realistic violence prevention techniques to human resource personnel, front line workers who regularly deal with the public, and anyone who wants to learn practical methods to prevent aggression in schools, on the streets, and in other public places.

Customer Reviews:

5 out of 5 stars Practical guide to understanding and handling aggression.......2007-08-19

Much has been written about violence very little of which is useful for the average person at the moment when it erupts. This helpful book does an admirable job at closing the gap.

Real life scenarios explain in detail how an aggressive encounter works. Each scenario is presented twice: Once how a well-intentioned but unprepared person might (mis)handle it and then an improved version.

My favorite example is a receptionist handling a client who tries to bully his way through in order to see his layer. The scenario shows which options the receptionists realistically has (the power to leave and to help) and how he can communicate them verbally ("Your layer requested not to be disturbed in her present meeting. But I may be able to get you in, if you are willing to wait.") and nonverbally (By standing up and stepping back he says "I may leave" when the client comes to close to him).

The scenario shows how aggressors test boundaries before they attack in order to gauge the targets reaction (testing rituals). I have noticed this most disturbing behavior in real life on various occasions. This is the first place I found practical advice on it. The reason seems to be the author's particular background: he watched his father, a barkeeper, handling aggressive clients and he and his friends where targets of violence as children which prompted him to analyse the situation. Later, he studied psychology and was a member of the "Guardian Angels" patrol.

Many thanks to Shawn Smith for writing this outstanding book.

5 out of 5 stars A lesson for one and all.......2005-05-06

This book speaks to those from all walks of life. Those with no prior experience handling violence and those who spend a lifetime in aggressive situations. From the lay person to the experienced law enforcement officer there are lessons that can be learned here.
The content is clear and concise. The techniques are time tested and true. When push comes to shove, this is the book you will have wanted to have read!

5 out of 5 stars Personal guide to avoiding conflict.......2004-04-17

Smith's book is a great reminder that violence is everywhere and it can happen to anyone. It is a brilliant tool book to avoiding and dealing with conflict. It lays out ground rules of how to act and react to conflict. It also gives an idea of what type of people start conflicts and why they do. Personally I found the book to be very interesting because Smith uses real life scenarios that anyone can relate to. Surviving Aggressive People is a great book for anyone in the workplace, for parents, teachers, and anyone else who wants to be street savvy.

5 out of 5 stars Foreward Magazine.......2004-04-14

"Smith uses apt anecdotes and a narrative style that keeps the reader eager, awake, and open to turning old saws into new tools of conflict resolution. This book will earn a place with the all-too-few great practical writings on preventing and managing aggression in many contexts." -Foreword Magazine
Handbook of Workplace Violence
Average customer rating: Not rated
    Handbook of Workplace Violence

    Manufacturer: Sage Publications, Inc
    ProductGroup: Book
    Binding: Hardcover

    GeneralGeneral | Organizational Behavior | Business & Investing | Subjects | Books
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    1. Workplace Violence: Issues, Trends, Strategies Workplace Violence: Issues, Trends, Strategies

    ASIN: 0761930620

    Book Description

    In the Handbook of Workplace Violence, editors E. Kevin Kelloway, Julian Barling, and Joseph J. Hurrell Jr. bring together the contributions of leading researchers to provide summaries and unique perspectives on current theory, research, and practice relating to workplace violence. This is the most up-to-date resource available providing a comprehensive overview of the current state of knowledge regarding all aspects of workplace violence and aggression.
    Part I summarizes the leading theoretical perspectives on violence and aggression and provides prevalence estimates for aggression and violence in North American workplaces.
    Part II focuses on leading experts in the field summarizing what is known about the sources of workplace violence (e.g., partner violence, communal violence, industrial relations violence, public-initiated violence) forms of aggression in the workplace (e.g., emotional abuse, workplace bullying, cyber-aggression) and populations (e.g., occupations, youth) at special risk for workplace violence and aggression.
    Part III considers the experience of victims as well as individual (e.g., critical incident stress debriefing) and organizational (e.g., selection, training) interventions designed to prevent, or ameliorate the consequences of workplace violence.

    This is a valuable resource for researchers and practitioners in the fields of Industrial and Organizational Psychology, Human Resources, Health Psychology, Public Health, and Employee Assistance Programs. It is also an excellent textbook for graduate courses in Organizational Behavior, Occupational Health Psychology, and Organizational Psychology.

    Talk to the author! http://www.smu.ca/academic/sobey/biographies/faculty/kevin-kelloway.html

    Addressing Domestic Violence in the Workplace
    Average customer rating: Not rated
      Addressing Domestic Violence in the Workplace
      Lee Johnny , and Johnny Lee
      Manufacturer: HRD Press, Inc.
      ProductGroup: Book
      Binding: Hardcover

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      1. Surviving Domestic Violence: Voices of Women Who Broke Free Surviving Domestic Violence: Voices of Women Who Broke Free
      2. Why Does He Do That?: Inside the Minds of Angry and Controlling Men Why Does He Do That?: Inside the Minds of Angry and Controlling Men

      ASIN: 0874258383
      Release Date: 2004-11-01

      Book Description

      What every business professional needs to know about domestic violence intervention

      Addressing Domestic Violence in the Workplace Johnny Lee

      The overwhelming occurrence of domestic violence in our society makes it more than likely there are—or will soon be—victims in your workplace. This timely book will help you recognize, respond to and prevent domestic violence and reduce your direct liability as an employer.

      Written by a domestic violence specialist, the book's 10 chapters provide valuable insight into the complexities of dealing with domestic violence in business. It is recommended reading for human resource professionals, managers, and business owners who want to prevent an incident through policy and program development or be ready to intervene in case of a crisis. It is also a critical resource for domestic violence advocates, employment law attorneys, security personnel, and occupational health professionals.

      Highlighting cases of actual incidents of workplace violence, Addressing Domestic Violence is a comprehensive resource that will help you:

      • Recognize the warning signs of domestic violence
      • Handle legal issues
      • Develop appropriate policies
      • Understand the impact of domestic violence on business
      • Know what to do if the batterer is an employee
      • Communicate with victims
      • Make your entire workplace more secure
      • Train employees on domestic violence protocol

      With Addressing Domestic Violence as your guide, you can overcome any reluctance to get involved in such "personal matters," save valuable employees from termination, and gain—in return—years of loyal and dedicated service.
      Violence in the Workplace:  A Prevention and Management Guide for Businesses
      Average customer rating: 5 out of 5 stars
      • The human side of workplace violence
      • The human side of workplace violence
      Violence in the Workplace: A Prevention and Management Guide for Businesses
      Ph.D., Psy.D., S. Anthony Baron
      Manufacturer: Pathfinder Publishing
      ProductGroup: Book
      Binding: Paperback

      WorkplaceWorkplace | Organizational Behavior | Business & Investing | Subjects | Books
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      4. Risky Business: Managing Employee Violence in the Workplace Risky Business: Managing Employee Violence in the Workplace
      5. When Work Equals Life : The Next Stage of Workplace Violence When Work Equals Life : The Next Stage of Workplace Violence

      ASIN: 0934793700

      Book Description

      This useful resource provides proven methods for preventing and managing violence in the workplace—helping companies in the development of a sound violence-prevention plan. Managers and employees will learn how to recognize signs and indicators of potential violence, how to deal with explosive situations, and what steps to take after an eruption has occurred. Case examples illustrate these problems, and new laws and principles are examined.

      Customer Reviews:

      5 out of 5 stars The human side of workplace violence.......2000-06-05

      Baron's book gives the reader a comprehensive review of the human side of workplace violence in an easy-reading format. The first few chapters review a variety of national incidents and how the events affected victims, friends, relatives, co-workers, and the organizations where the violent incidents took place. Perhaps the most helpful part of Baron's book is his inclusion of Maslow's hierarchy which helps the reader to understand why some people behave in threatening or violent ways. The second half of the book covers prevention, hiring practices, training, and how to change employee behaviors to prevent violence. This is a great book to keep in your reference library or for use as a refresher when faced with an employee who shows signs of potential violence or uncivil behavior.

      5 out of 5 stars The human side of workplace violence.......2000-06-05

      Baron's book gives the reader a comprehensive review of the human side of workplace violence in an easy-reading format. The first few chapters review a variety of national incidents and how the events affected victims, friends, relatives, co-workers, and the organizations where the violent incidents took place. Perhaps the most helpful part of Baron's book is his inclusion of Maslow's hierarchy which helps the reader to understand why some people behave in threatening or violent ways. The second half of the book covers prevention, hiring practices, training, and how to change employee behaviors to prevent violence. This is a great book to keep in your reference library or to use as a quick refresher when faced with an employee who shows signs of potential violence or uncivil behavior. I highly suggest reading the book if you are involved with drafting a workplace violence policy.
      Aggression In Organizations: Violence, Abuse, And Harassment At Work And In Schools (Journal of Emotional Abuse Monographic Separates) (Journal of Emotional Abuse Monographic Separates)
      Average customer rating: Not rated
        Aggression In Organizations: Violence, Abuse, And Harassment At Work And In Schools (Journal of Emotional Abuse Monographic Separates) (Journal of Emotional Abuse Monographic Separates)
        Robert, PhD, ABPN, Ed. Geffner
        Manufacturer: Haworth Press
        ProductGroup: Book
        Binding: Hardcover

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        ASIN: 0789028417

        Book Description

        Learn guidelines for diagnosis, treatment, prevention, and intervention!

        As violence and abusiveness become increasingly prevalent in our schools and workplaces, our sense of safety suffers a heavy toll. Aggression in Organizations: Violence, Abuse, and Harassment at Work and in Schools presents a wide range of research, perspectives, and approaches to violence and abuse at work and in school. Respected authorities discuss practical strategies that foster a sense of safety, dignity, growth, creativity, and social support in every organization.

        Topics include: the quantitative and qualitative methods that document the long-term effects of trauma and the effectiveness of interventions

        the role of perceptions in gauging workplace hostility

        a personality test to identify an aggressive personality

        the role of organizational frustration in forming aggressive behaviors

        the effects of a teacher's emotional abuse of a student

        two forms of workplace abuse, "bullying" and "mobbing"

        and many more!

        Aggression in Organizations discusses in depth the effects of physical violence, sexual and emotional abuse, and bullying in various situations and institutions. Case studies illustrate examples that bring the latest empirical and applied research into clear focus. Insights are revealed into what can be done to prevent a future filled with violence as well as guidelines for treating people affected by aggressive acts. Each chapter is well-referenced and many include helpful diagrams and tables to enhance clarity.

        Aggression in Organizations presents and explains:

        an overview of workplace and school violence protection

        a ten year clinical case study of an incident of workplace violence

        factors influencing women's perceptions of a sexually hostile workplace

        the emotionally abusive workplace

        identifying the aggressive personality

        organizational frustration and aggressive behaviors

        creating respectful, productive workplaces

        emotional abuse in the classroom

        adult-student sexual harassment

        a qualitative analysis of students and parents' immediate reactions to the shootings at Columbine High School

        a school-wide bullying prevention program for elementary students

        Aggression in Organizations is essential reading for psychologists, educators, organizational consultants, human resource professionals, school counselors, and social workers.
        Threat Assessment: A Risk Management Approach
        Average customer rating: 5 out of 5 stars
        • Help for us all
        Threat Assessment: A Risk Management Approach
        James T. Turner , and Michael G. Gelles
        Manufacturer: Haworth Press
        ProductGroup: Book
        Binding: Paperback

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        3. Surviving Aggressive People: Practical Violence Prevention Skills for the Workplace and the Street (The Culture Tools Series) Surviving Aggressive People: Practical Violence Prevention Skills for the Workplace and the Street (The Culture Tools Series)
        4. Preventing Workplace Violence: A Guide for Employers and Practitioners (Advanced Topics in Organizational Behavior) Preventing Workplace Violence: A Guide for Employers and Practitioners (Advanced Topics in Organizational Behavior)
        5. Stalking Crimes and Victim Protection: Prevention, Intervention, Threat Assessment, and Case Management Stalking Crimes and Victim Protection: Prevention, Intervention, Threat Assessment, and Case Management

        ASIN: 0789016281

        Customer Reviews:

        5 out of 5 stars Help for us all.......2003-07-11

        "HUMAN RESOURCES PROFESSIONALS AND IN-HOUSE COUNSEL SHOULD UTTER A COLLECTIVE SIGH OF RELIEF. Drs. James Turner and Michael Gelles have parlayed their vast years of experience with-and extensive study of-workplace violence into A STEP-BY-STEP GUIDE aptly named Threat Assessment. For those on the front line in the workplace who know that the statistical odds are high that they will be forced to deal with a threat or incident of violence, this unique book METHODICALLY LAYS OUT THE ISSUES, THE ANALYSES AND THE POSSIBLE SOLUTIONS. The case studies-based on thousands of actual cases on which Drs. Turner and Gelles consulted-are INSTRUCTIVE AND INVALUABLE. No longer does a human resources professional have to freeze, not knowing whether s/he is facing a grave threat or simply a bluffing bully. Like conducting regular disaster or fire drills, reading this book PROVIDES THE PREPARATION ONE NEEDS to calmly but rapidly access the threat, implement the Crisis Management Plan and, hopefully, avoid catastrophe."
        The Violence-Prone Workplace: A New Approach to Dealing With Hostile, Threatening, and Uncivil Behavior (Ilr Paperback.)
        Average customer rating: 5 out of 5 stars
        • Revealing stories
        • a valuable resource
        The Violence-Prone Workplace: A New Approach to Dealing With Hostile, Threatening, and Uncivil Behavior (Ilr Paperback.)
        Richard V. Denenberg , and Mark Braverman
        Manufacturer: ILR Press
        ProductGroup: Book
        Binding: Paperback

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        4. When Work Equals Life : The Next Stage of Workplace Violence When Work Equals Life : The Next Stage of Workplace Violence
        5. Surviving Aggressive People: Practical Violence Prevention Skills for the Workplace and the Street (The Culture Tools Series) Surviving Aggressive People: Practical Violence Prevention Skills for the Workplace and the Street (The Culture Tools Series)

        ASIN: 0801487358

        Book Description

        Almost every week reports of violence erupting in the workplace make headlines. Contrary to popular opinion, such incidents are not random and senseless but, according to Richard V. Denenberg and Mark Braverman, typically result from conflict that has been allowed to fester. Combining the insights of both crisis management and dispute resolution, their book presents a comprehensive look at the problem of violence on the job, including ways of preventing it.

        Rather than focusing on the supposedly "lethal" or dysfunctional employee as the source of danger, Denenberg and Braverman point to the dysfunctional workplace as the problem. They describe underlying factors in the workplace which can foster extreme behavior and prevent an effective response. Calling for early intervention in situations that could result in violence, the authors suggest specific techniques for reducing the risk that an office, plant, or school will suffer crises arising from threats or a climate of hostility.

        At the heart of the book are fourteen vivid examples of real-life incidents involving violence, a threat of violence, or a perception that such a threat was made. They include instances in which domestic violence spilled over into the workplace, difficulties caused by racial and ethnic tension, and explosive behavior in response to common workplace occurrences such as downsizing or a change in corporate culture. Each example is followed by an analysis of the response to the actual or potential danger, indicating where mistakes were made because of poor information, bad judgment, absence of a clear policy, lack of consensus, or even irrational fear.

        An extensive appendix provides government guidelines and sample policies intended to serve as templates for violence-prevention plans. Both the examples and sample policies allow organizations to benefit from the experience of others and avoid common mistakes.

        Customer Reviews:

        5 out of 5 stars Revealing stories.......2000-01-25

        " The Violence Prone Workplace is a revealing collection of true stories of troubled workers. The stakes are very high in these case studies. Richard Denenberg and Mark Braverman give us an invaluable resource for learning how to recognize these situations and deal with them constructively."--Robert J. Rabin, Syracuse University

        5 out of 5 stars a valuable resource.......2000-01-25

        "Anyone connected with the workplace needs to know the valuable lessons about the origin and impact of workplace violence that Denenberg and Braverman have carefully distilled from the tragedies and case studies analyzed in this book, and then be cognizant of the useful methods they suggest for dealing with the increasing frequency of such occurrences in our society."-Jay S. Siegel, Harvard University. Former Chairman, Labor & Employment Section American Bar Association
        Workplace Violence in Services Sectors and Measures to Combat This Phenomenon
        Average customer rating: Not rated
          Workplace Violence in Services Sectors and Measures to Combat This Phenomenon

          Manufacturer: International Labour Office
          ProductGroup: Book
          Binding: Paperback

          WorkplaceWorkplace | Organizational Behavior | Business & Investing | Subjects | Books
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          ASIN: 922115288X
          Profiling the Lethal Employee: Case Studies of Violence in the Workplace
          Average customer rating: 5 out of 5 stars
          • A dark and compelling read . . .
          Profiling the Lethal Employee: Case Studies of Violence in the Workplace
          Michael D. Kelleher
          Manufacturer: Praeger Publishers
          ProductGroup: Book
          Binding: Hardcover

          Labor PolicyLabor Policy | Popular Economics | Business & Investing | Subjects | Books
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          GeneralGeneral | Business & Investing | Subjects | Books
          ManagementManagement | Management & Leadership | Business & Investing | Subjects | Books
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          ASIN: 027595756X

          Book Description

          In this exploration of new possibilities for the reduction of workplace violence and occupational homicide within a variety of work environments, Kelleher examines the crimes of the lethal employee or ex-employee and develops a profile of characteristics and behaviors often associated with workplace violence or murder. This profile, in turn, can be used to recognize the potential violence before it occurs, allowing employers to devise early and effective intervention strategies. The author develops the profile of the potentially lethal employee through behavioral science models and an analysis of case histories of incidents of occupational homicide.

          Customer Reviews:

          5 out of 5 stars A dark and compelling read . . ........1997-02-10

          This is a companion book to "New Arenas for Violence" and a fascinating journey into the mind and motivations of homicidal employees. If you enjoying profiling, you'll love this book

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