Download Description
"Achieving 100% Compliance of Policies and Procedures" is the third book of a four-part series on policies and procedures. This exciting new business book focuses on a subject that fills a major void for those individuals who are responsible for the life cycle of business processes, policies, and procedures. This 359-page book is all about change and continuous quality improvement as it applies to policies and procedures. A real-life case study is used to help explain the principles of this book. The reader is led from a labor-intensive system (procedure, procedure flow chart) through the necessary steps, including a cost-benefit analysis, to accomplish compliance and continuous improvement, resulting in a business process/procedure and a $2 million dollars savings. This book is about improvement and metrics and contains five quality tools for measuring policies and procedures. As the title suggests, the goal is to achieve 100% compliance, or complete acceptance by the customer. While a compliance goal of 100% is ambitious, you'll find the process of achieving the goal is just as important as achieving it. Through plans and goals, you'll increase productivity, profits, and customer satisfaction; as well as minimize process variation, enhance quality, reduce cycle and response time, and help the organization become receptive to change and develop a proactive (forward thinking) outlook. This book is a necessary addition to any procedures writer's reference library as it helps to ensure that the policies and procedures infrastructure remains stable by demonstrating to the reader how to write effective policies and procedures that can be measured, communicated, trained, mentored, audited, and improved. There are more than 75 illustrations, examples, tables, flow charts, and written procedures using the standard writing format introduced in my first book, "Establishing a System of Policies and Procedures." Most readers will find something useful in this book.
Customer Reviews:
Policies and Procedures meet with TQM & Six Sigma.......2007-04-27
This book is clear, concise and easy to follow, whether you are starting from nothing or you are bringing your current policies and procedures up to standard. This book is the second book in the series and should be used with "Establishng a System of Policies and Procures". It takes you through the steps of bringing your policies and procedures into compliance and into the Process and Procedure Improvement Cycle, based on Deming's PCDA cycle. This is a must read for the procedures analyst and for the CEO who believe in continual improvement.
For optimal result buy the set of 4 books:
1. Establishing a System of Policies and Procedures
2. Achieving 100$ Compliance of Policies and Procedures
3. 7 Steps to better Written Policies and Procedures
4. Best Practices in Policies and Procedures
You will not be disappointed. This set is well worth your time and money.
Awesome books!.......2003-06-23
I bought and used all four of Stephen Page's policy and procedure books. From the very first day, I was able to get up and running on a project that was very demanding and challenging. Not only did he provide examples, but he was always there for advice when I hit a rough spot.
I HIGHLY recommend these books!
Dana Rosenboom
Processes, Procedures, and Quality.......2002-09-17
I was impressed with the amount of useful information included in this book; everything seems to have been well thought out. It would appear that the author has "lived" his words and this is what makes this make book so useful to me. Because I know that when I implement his ideas that they will probably work. His case study is also very meaningful as he very carefully explains how to go from a labor-intensive procedure and go through process improvement, metrics, and arrive at a streamlined, high cost saving, new procedure.
I have bought all four of his books on procedures and this book is what makes it all worthwhile. Though I found that each book is unique in its own way and that you really need all four to write a good system of policies and procedures.
I would definitely recommend this book. He has a 40-step plan of action at the front of the book that gives you an A to Z approach to the development of any policy or procedure or process. I have printed this list and I keep it tacked on my walls.
Jim T. Armstrong
Good book for quality professionals.......2002-07-06
Of Steve Page's 4 recent books, I found this one to be the most interesting. It contains all kinds of ideas for projects.
A communication strategy is obviously Steve's speciality. He knows how to use the various methods to the most advantage.
His idea for a compliance plan is a clever take-off on process control plans. He also adapts other quality tools, such as scatter and pareto diagrams to use with documentation. However, you would need another book for more details on the tools themselves.
Auditing is another of Steve's specialties which he shares with his readers.
I wish he had gone into more detail on determining the cost of documentation. He no doubt knows how to calculate it, as best as one can. He gives a detailed example on how a new (purchasing) procedure saved a company money, but not enough on the cost of producing the document itself.
I would definitely recommend this book to all who work with ISO 9000 compliance.
Essential for TQM, ISO 9000 and GMP organizations.......2002-02-20
Of the three books that the author has published on policies and procedures this one is a masterpiece, and is essential to anyone who works for a company that employ TQM, ISO 9000 or FDA GMP.
Where his first book, Establishing a System of Policies and Procedures, provides a roadmap for new policy writers, this book takes the subject to a much higher level by providing a process that encompasses communications and training strategies, a compliance plan, and continuous improvement. These align seamlessly with ISO 9000, as well as FDA GMPs, and is consistent with the TQM Plan-Do-Check-Act cycle. In addition, the self-assessment and auditing approaches set forth will assure policies and procedures that reflect a mature organization that is focused on quality and continuous improvement.
Among the highlights of the book are the numerous checklists, real-life examples, and an underlying strategy for the development of a comprehensive and complete system of policies and procedures, and a means to assure compliance. I particularly liked Appendix C, Cost of Quality, and the succinct description of tools and techniques in chapter 11.
Another strong point is the complexities of marrying policies and procedures writing with a continuous improvement cycle and auditing are handled in a structured, logical sequence. This is no small feat for a writer, and it is one of the reasons this book is so valuable. This book sets a standard in the field and is one that I'll always recommend to colleagues and clients.
Customer Reviews:
A Book That's Needed In These Times........2007-01-12
i bought Mundis's first how to get out of debt and already i started to see some of the thing manifest itself in my life.this book is another great read too along with tools and strategies to help one overcome chronic underearning.
A Very Helpful Tool For Learning How to Earn More!.......2002-12-24
This book is a great tool to use if you know you are earning less than you deserve, or have done so in the past. It helps you bring to light patterns within you that contribute to underearning, and gives practical and spiritual methods for earning more money in your life. You do not have to be a chronic underearner to benefit from this book- it can benefit anyone who has had past experiences with lack. The book will help you realize you are not alone, and there are ways to release experiences of lack and limitation in your life through spiritual and practical means. Especially helpful for people who are interested in Debtors Anonymous, or feel their debt is overwhelming. It covers the 12-step program used by Debtors Anonymous, but applies it specifically to those who underearn. A powerful self-help tool!
12 Step Program for Underearning.......1999-11-10
I first read a book written by Mundis when looking for help with my cronic writer's block, and while his system didn't produce an instant cure it continues to give me a bit of understanding and support for times when the pen won't write and the keys won't move. Like many writers Mundis confesses to periods of ineritia, and underactivity, and uses the 12 Steps to help guide the underemployed and underpaid to rightful livelihood. This is not an business book in the strict sense, he's more a kindly godfather whispering good advice, and dishing out the daily chores for making a living. If you wonder why your friends always seem to have more, why raises never come to you and why you are always starting over, the answers are here; and the advice is reasonable even for people adverse or unwilling to do a 12 Step program,
Excellent book on prospering.......1999-05-11
This book changed the way I look at money. I started making more money one week after starting to read this book. I have made substantally more money each and every year since.
How to earn the wealth you deserve!.......1999-03-09
Mundis should be applauded - many of us can save, even invest, but really are not earning our true potential. Mundis begins by telling us his own story, showing us that he had a real underearning problem, but was able to conquer it. What impressed me most are his three big 'rules', such as NEVER turn down money, etc. They have helped me immensely in my own life. Also, he forces us to really take a look at how we look at money; many of us have beliefs that are really killing us financially and must be changed. A well-written, extremely helpful handbook on a problem which I just have not seen written about elsewhere.
Book Description
Take a look at the cover of this book, particularly the two images you see there. One image is of electronic components, which makes sense-quality management has been an important tool in the electronics industry for some time now. The other image however is a little more surprising. What does a short-order cook have to do with quality? The answer is simple-quality is needed everywhere, from high-tech manufacturing to pancakes. In fact, quality management is vital to the production of just about any goods, services, or information products you can imagine. This book is all about quality-how to achieve it, how to measure it, how to maintain it. In it, you'll explore all aspects of quality, from quality of goods and services to the processes that are necessary to achieve quality. Plus, this book will show you quality management in action. A series of real-life cases illustrate how theory hits the workplace, including:
* The Pancake Dilemma, in which you are asked to determine a pancake quality improvement plan
* Acme Electronics, in which you are asked to critique their new quality programs, and list some specific steps to take to improve them.
Customer Reviews:
Insightful!.......2004-05-02
Motorola invented Six Sigma. This concise handbook promises to introduce readers to the history of Six Sigma, to explain Six Sigma's leadership requirements and to point the way for Six Sigma practitioners to go forward. It delivers admirably on these promises. Many Six Sigma books offer dense diagrams and mind-numbing descriptions of all of the minutiae that goes into the process improvement program. This book provides a broader perspective. It necessarily sacrifices much of the operational detail in order to present a good general introduction to the subject. This is not the book for managers who need a field-guide or an instruction manual to forge ahead with implementing a Six Sigma program. But for those who have heard of Six Sigma, wonder what it is about and want a good, basic, elementary explanation, we believe this book will serve nicely.
Revisionist and Vague.......2004-04-22
I read this book this morning over coffee. It's a quick read, but unfortunately I cannot say that it's worth anyone's time. The title makes it seem like it's appropriate for Six Sigma leaders, when in fact it's not. It's about half history and about half the "future of Six Sigma."
Let's start with the history. No where do the authors mention the Six Sigma Research Institute or Six Sigma Management Institute. Dr. Harry nor many of the key individuals associated with the program (Mario Perez-Wilson, the key individuals from any of the five companies that contributed to Six Sigma, etc.). If half of the purpose was to document the true history, it failed miserably. It appears revisionist to me since it leaves out so much of the history. There are other sources on the web that I've read that are better.
Regarding the "future of Six Sigma," it's ok. It throws out a bunch of different vague ideas that you (the leader) will need to figure out how to do. Most of the "future" ideas are in fact being used today by many, many companies. For instance, using a balanced scorecard idea with Six Sigma -- hello...many, many companies have been doing this for 5 years already. There were some other ideas concerning Black Belts, but they're not even worth mentioning.
All in all, it was a quick read but provided little benefit. I wish the authors would have applied a Six Sigma process to their topic selection and research for the book.
Great Balance of Business Case and Detail.......2003-04-24
I really enjoyed this book. I thought McCarty did an outstanding job of presenting a business case for six sigma with a clear, straightforward discussion of how and why businesses should implement it. Barney's detailed explanation of the statistical nitty-gritty of six sigma provided an excellent follow-up to McCarty's piece. Barney's level of detail was just right for the book - enough to show the reader the "meat" of six sigma statistical foundations without the weighty specifics.
The New Six Sigma.......2003-04-24
I really enjoyed this book. I thought McCarty did an outstanding job of presenting a business case for six sigma with a clear, straightforward discussion of how and why businesses should implement it. Barney's detailed explanation of the statistical nitty-gritty of six sigma provided an excellent follow-up to McCarty's piece. Barney's level of detail was just right for the book - enough to show the reader the "meat" of six sigma statistical foundations without the weighty specifics.
I
A Quick Read.......2003-03-26
This is a very informative book that can be read in a about one to two hours. It isn't as in-depth as I thought it would be but it certainly provides some updated and interesting information on Six Sigma. My advice for people who may buy this book is to purchase this book along with 'Leading Six Sigma', 'Lean Six Sigma', and if you are new to Six Sigma, 'Sailing Through Six Sigma with CD' for an overall appreciation of Six Sigma. This is not a book that discusses the DMAIC model or the actual statisitics involved in Six Sigma in any great length so if that is what you're looking for you need to look elsewhere. However, if you're looking for some of the most up to date information on Six Sigma this book is well worth the price.
Book Description
For leading companies in the private sector, benchmarking has become a major catalyst for change and a key tool for gathering information from competitors and process leaders, as well as from within. Benchmarking for Best Practices in the Public Sector is a unique practical guide that shows public officials and administrators at all levels of government how to identify the best practices and implement them in their organizations. Using real case examples from federal, state, and local governments, this book displays how benchmarking methods have been adapted to the unique needs of the public sector and describes the tangible benefits gained by public agencies that have applied these techniques. Offers detailed how-to advice along with checklists, flowcharts, sample forms, a resource directory, and other tools to help managers take action quickly.
Book Description
If a company changes a design after a product launch-and not during the concept stage-implementing the changes will cost 1,000 times more. Six Sigma, the near-perfect rate of only 3.4 defects per million opportunities and the management strategy to which Jack Welch attributes GE’s phenomenal success-is on the list of all successful organizations. Even with excellent Six Sigma implementation, most companies are able to achieve only Five Sigma, which is not enough in today’s ultracompetitive marketplace. For the first time, leading quality expert and author Subir Chowdhury presents Design For Six Sigma (DFSS), a revolutionary five-step process that takes a company all the way to Six Sigma.
Customer Reviews:
A good place to start with DFSS.......2006-09-19
I would tend to agree with most of the reviewers on this book; it is a good primer for people that have not been exposed to DFSS, or for someone that has been away from DFSS for a spell and need a refresher. It is certainly worth the $12.
It is a good book, well structured and well-written. Chapter 4, "Identify and Define Opportunity" is well illustrated and explained - the "House of Quality" proves that this is not the "only way to achieve Six Sigma", as it is an illustration of the correlation between the who, what, where, when, how and how much of an initiative - the mantra of most process improvement methodologies.
What this book does really well, is bring home the point that you must design the end of the process - control - to make a process deliver what it should - performance & quality. Improvement for a reason.
This is a good quick read for management that wants a broad understanding of DFSS. However if you are looking for a book with substance and a lot of application info, consider "Design for Six Sigma : A Roadmap for Product Development." By Kai Yang and Basem EI-Haik.
Excellent Primer for Managers and Executives.......2005-11-21
This book by Quality Guru Subir Chowdhury is EXCELLENT PRIMER for managers and executives. As Mr. Chowdhury has been credited in the prestigious Industry Week magazine for introducing this new book and popularizing DFSS in the world.
I loved this book's easy style of writing and STRONGLY RECOMMEND it to anyone who wants to know what is DFSS and its applicability.
Excellent Book.......2005-06-11
Design For Six Sigma by Subir Chowdhury is the timely book on the topic. This book is about DOING RIGHT at the first time. This book is about FIRE PREVENTION rather than Fire Fighting. If American corporations want to lead the world, they MUST adopt DFSS. And to understand this complex topic, MANAGERS and LEADERS MUST READ this book. Take Chowdhury's advice very seriously. The book explains the common misconceptions about the topic and its usage of tools. By writing this valuable book, Chowdhury filled the gap for the first time.
Definitely Chowdhury's bestseller THE POWER OF SIX SIGMA is a 2 hour easy read story book, which is enjoyable and fun reading. Even though this book is written in business style, still it is fun reading. Chowdhury's style of writing excites the reader on the process.
Six Sigma Corporate Executive Champions from Caterpillar, Johns Manville, Merrill Lynch, Sunbeam, and Dow Corning highly endorsed this book. After finish reading the book, I understand why all of these Six Sigma devotees are so high on this book.
Thank you, Chowdhury!!! We look forward to your NEXT MASTERPIECE!!!
If you are serious about Six Sigma or DFSS, READ THIS BOOK. I strongly recommend it.
OK intro for total novices but teaches you virtually nothin.......2003-07-26
That book is good for a coast-to-coast flight. Has virtually no substance, can't learn anything from it. Has some value for novices. Misassigned quotes, incorrect dates, off the cuff graphs, fluffy fluff.
Borrow it from a library, do not buy for you bookshelf. If you have a backwards looking manager, buy it for him as a gift.
Of no interest to Black Belts looking to implement DFSS.......2003-04-03
This book may appeal to middle management or executive level managers who are taking a first pass at DFSS and are not familiar with Six Sigma in general. Frankly, this book is a waste to time if you are looking for a meaty how-to on how to implement design for six sigma at your company. The author keeps telling the reader about the power of DFSS but lacks the substance to get you there. It is written as if it were a lengthy abstract to another textbook.
If you want to buy a gift for your boss--you're all set.
If you want a useful reference volume on DFSS look elsewhere.
Sean
ASQ Six Sigma Blackbelt
Average customer rating:
|
Achieving Quality in Brachytherapy (Medical Science Series)
B.R. Thomadsen
Manufacturer: Taylor & Francis
ProductGroup: Book
Binding: Hardcover
 Total Quality Management
| Management & Leadership
| Business & Investing
| Subjects
| Books
Psychotherapy, TA & NLP
| Psychology & Counseling
| Health, Mind & Body
| Subjects
| Books
General
| Disorders & Diseases
| Health, Mind & Body
| Subjects
| Books
Respiratory Therapy
| Allied Health Professions
| Medicine
| Subjects
| Books
General
| Medicine
| Subjects
| Books
Chemotherapy
| Oncology
| Internal Medicine
| Medicine
| Subjects
| Books
General
| Oncology
| Internal Medicine
| Medicine
| Subjects
| Books
Pulmonary
| Internal Medicine
| Medicine
| Subjects
| Books
General
| Radiology
| Specialties
| Medicine
| Subjects
| Books
General
| Physics
| Science
| Subjects
| Books
Oncology
| Internal Medicine
| Medicine
| Medical
| Professional & Technical
| Subjects
| Books
Pulmonary
| Internal Medicine
| Medicine
| Medical
| Professional & Technical
| Subjects
| Books
General
| Radiology
| Internal Medicine
| Medicine
| Medical
| Professional & Technical
| Subjects
| Books
General
| Physics
| Professional Science
| Professional & Technical
| Subjects
| Books
All Titles
| Qualifying Textbooks - Fall 2007
| Stores
| Books
ASIN: 0750305541 |
Book Description
Achieving Quality in Brachytherapy addresses the main issues that often prevent correct delivery of brachytherapy treatment. The book explains how to set up a functional quality assurance program in brachytherapy and covers all the steps needed to undertake particular treatment plans, from the initial planning required to the detailed specification. It highlights the importance of planning as a means of controlling and dealing with errors during the treatment process and advises on what to check and how to check during treatment to ensure effective quality assurance. This comprehensive reference is ideal for professionals working in brachytherapy, physics, and radiation oncology, and serves as an introduction for trainees with an undergraduate degree in medical physics or clinical radiation oncology.
Average customer rating:
|
Solve That Problem!: Tools and Techniques for Continuous Improvement (How to Be Better)
Steve Smith
Manufacturer: Kogan Page Business Books
ProductGroup: Book
Binding: Paperback
Job Hunting & Careers
| Business & Investing
| Subjects
| Books
| General
| Guides
| Interviewing
| Job Hunting
| Job Markets & Advice
| Resumes
| Vocational Guidance
| Volunteer Work
General
| Business & Investing
| Subjects
| Books
Decision-Making & Problem Solving
| Management & Leadership
| Business & Investing
| Subjects
| Books
Management
| Management & Leadership
| Business & Investing
| Subjects
| Books
Quality Control
| Management & Leadership
| Business & Investing
| Subjects
| Books
Total Quality Management
| Management & Leadership
| Business & Investing
| Subjects
| Books
Workbooks
| Education
| Reference
| Subjects
| Books
ASIN: 0749424826 |
Customer Reviews:
A gem!.......2002-07-03
This is, without a doubt, one of the most useful and best written guides about problem solving and continuous tools you can buy, and here are some reasons why:
- It's formatted as a mini encyclopedia that covers seven categories of tools: (1) requirements and problem definition, (2) data gathering, (3) analysis, (4) ideas and options, (5) decision making, (6) planning, and (7) continuous improvement.
- Each tool is presented in a fixed format that includes What it Is, How to Use It, and Example.
- The layout and design makes finding information effortless and is highly visual.
You get 35 tools, ranging from the more common ones such as Pareto charts, SWOT analysis, cause and effect diagrams, to lesser know ones such as perception of performance grids and mind mapping. In addition, some of the tools are complex, such as customer-supplier agreements, time-cost and cost-benefit analyses, and team purpose analysis. I especially like the paired comparison technique and the complete treatment of planning tools, which includes work breakdown structures, critical path method, and planning tables. Another nice touch is the tool selection chart on page 12. This is one of the reasons that this short book is such a handy reference and easy to use. If you're interested in this book because you're getting involved in a continuous process improvement initiative I recommand that you also read "Continuous Process Improvement: Simplifying Work Flow Systems" by George D. Robson.
Book Description
Purchasing Strategies for Total Quality details how to purchase competitively priced goods and services in a global marketplace. It teaches you how to develop a customer focus and make quality the driving factor in buying decisions. Hutchins shows readers how to: establish continuous improvement strategies with suppliers; infuse quality throughout an organization and demand the same from product suppliers; build long-term partnering with suppliers to constantly improve the quality of the parts and services received.
Books:
- Affect Regulation and the Origin of the Self: The Neurobiology of Emotional Development
- American Beach: A Saga of Race, Wealth, and Memory
- American Economic Policy in the 1990s
- Becoming a Coaching Leader: The Proven Strategy for Building Your Own Team of Champions
- Before European Hegemony: The World System A.D. 1250-1350
- Beyond Customer Satisfaction to Customer Loyalty: The Key to Greater Profitability (Ama Management Briefing)
- Bodybuilding 201: Everything You Need to Know to Take Your Body to the Next Level
- Bringing Out the Best in Yourself at Work: How to Use the Enneagram System for Success
- Broken Windows, Broken Business: How the Smallest Remedies Reap the Biggest Rewards
- Business Communication: Process and Product (with InfoTrac®)
Books Index
Books Home
Recommended Books
- Labor Relations and Collective Bargaining: Cases, Practice, and Law
- Childhood Medical Journal
- The Film Studio: Film Production in the Global Economy
- The Politics of Retribution in Europe
- Trump University Marketing 101: How to Use the Most Powerful Ideas in Marketing to Get More Customer
- Circle of Friends
- City Secrets: New York City
- Jubilee Jim: From Circus Traveler to Wall Street Rogue: The Remarkable Life of Colonel James Fisk,
- The Limits of Liberty: Between Anarchy and Leviathan
- Traitor of St. Giles
Establishing a System of Policies and Procedures
7 Steps to Better Written Policies and Procedures
Best Practices in Policies and Procedures
How to Write Policies, Procedures & Task Outlines: Sending Clear Signals in Written Directions
Writing Effective Policies and Procedures: A Step-By-Step Resource for Clear Communication
