The difference between successful organizations is not between the business and the social sector, the
difference is between good organizations and great ones.
Customer Reviews:
Super Social.......2007-10-22
In my own research on high performance I have found that there is indeed such a thing as a Superperforming nonprofit. The pattern is the same here as well - robust process wed to robust culture. The volunteer and fundraising nature of nonprofits seems to render culture and process a special case, but it does not seem so different to me then the PXC phenomenon in a profit-seeking enterprise. In fact, I have run across incredibly enlightened and spiritual for-profits, and astonishingly evil (yes that's right, and you know who you are) and destructive nonprofits, some even faith-based! The simple truth is still the simple truth - - - look to the tip top of the organization and there you will learn what kind of organization you are dealing with. BTW, this is a great 'monograph' Jim Collins is most definitely a "level 5" thought leader.
also read Superperformance
Thought-provoking for non-profits.......2007-09-06
A friend mentioned Good to Great in a sermon and I thought it might be a worthwhile read for me as the executive director of a non-profit association facing the challenge of how take the organization to the next level.
I found the book fascinating and will share it with my Board of Directors as a roadmap for how we will move our organization from good to great.
The monograph provides a great overview of the concepts developed in the book and is of a very manageable length.
I would strongly recommend it to leaders of non-profits as a basis for a conversation about their organization making the great leap forward.
A must read for anyone in a leadership position.......2007-09-05
This is a great companion for Jim Collins, Good to Great: Why Some Companies Make the Leap... and Others Don't for anyone that works in the social sector. As an assistant principal in a large, suburban high school, this book helped to bring into focus the principles reviewed in Good to Great.
Great Principles make for Great Outcomes.......2007-09-04
The social sector does not need to be more business like; it needs to implement more great business principles tailored for the social entities economic engine - so says Collins in this 35 page, add-on for a future "Good to Great" update. In addition to tailoring some of the Great principles
* Define Great by calibrating success without business (monetary) metrics
* Lead thru a blend of personal humility and professional will to get things done within a diffuse power structure
* Get high quality people with a personal commitment to the cause on-board the bus
* Find the intersection of the social entity's Passion, Best at, and its Resource Engine
* Build brand recognition
to the specifics of the social entity, Collins suggests that the leadership principle of managing within a diffuse power structure is something for the business sector to learn; as business executives do not have the same concentration of pure executive power they once enjoyed.
All in, a useful bit of thinking for those in a not-for-profit enterprise, as well as for business leaders who like to look at organizational effectiveness from different perspectives. Dennis DeWilde, author of The Performance Connection
Good to GREAT.......2007-08-10
Jim Collins is always spot on. The insights he presents are presented with such clarity and ease of reading that I look forward to anything he does. I use it as a key part of the extensive Strategic Visioning work I do. While I enjoy all of his work, being in the social service sector, I can personally and professionally validate this offering with enthusiasm.
Average customer rating:
- Jim Collins is a Level 5 Thought Leader
- Great
- Thorough analysis with actionable recommendations
- From Good to Great to Best
- Greatness Revealed
|
Good to Great: Why Some Companies Make the Leap... and Others Don't
Jim Collins
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![The World Is Flat [Updated and Expanded]: A Brief History of the Twenty-first Century](http://images-eu.amazon.com/images/P/0374292795.01.THUMBZZZ.jpg)
The World Is Flat [Updated and Expanded]: A Brief History of the Twenty-first Century
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Execution: The Discipline of Getting Things Done
ASIN: 0066620996
Release Date: 2001-10-16 |
Amazon.com's Best of 2001
Five years ago, Jim Collins asked the question, "Can a good company become a great company and if so, how?" In Good to Great Collins, the author of Built to Last, concludes that it is possible, but finds there are no silver bullets. Collins and his team of researchers began their quest by sorting through a list of 1,435 companies, looking for those that made substantial improvements in their performance over time. They finally settled on 11--including Fannie Mae, Gillette, Walgreens, and Wells Fargo--and discovered common traits that challenged many of the conventional notions of corporate success. Making the transition from good to great doesn't require a high-profile CEO, the latest technology, innovative change management, or even a fine-tuned business strategy. At the heart of those rare and truly great companies was a corporate culture that rigorously found and promoted disciplined people to think and act in a disciplined manner. Peppered with dozens of stories and examples from the great and not so great, the book offers a well-reasoned road map to excellence that any organization would do well to consider. Like Built to Last, Good to Great is one of those books that managers and CEOs will be reading and rereading for years to come. --Harry C. Edwards
Book Description
The Challenge
Built to Last, the defining management study of the nineties, showed how great companies triumph over time and how long-term sustained performance can be engineered into the DNA of an enterprise from the verybeginning.
But what about the company that is not born with great DNA? How can good companies, mediocre companies, even bad companies achieve enduring greatness?
The Study
For years, this question preyed on the mind of Jim Collins. Are there companies that defy gravity and convert long-term mediocrity or worse into long-term superiority? And if so, what are the universal distinguishing characteristics that cause a company to go from good to great?
The Standards
Using tough benchmarks, Collins and his research team identified a set of elite companies that made the leap to great results and sustained those results for at least fifteen years. How great? After the leap, the good-to-great companies generated cumulative stock returns that beat the general stock market by an average of seven times in fifteen years, better than twice the results delivered by a composite index of the world's greatest companies, including Coca-Cola, Intel, General Electric, and Merck.
The Comparisons
The research team contrasted the good-to-great companies with a carefully selected set of comparison companies that failed to make the leap from good to great. What was different? Why did one set of companies become truly great performers while the other set remained only good?
Over five years, the team analyzed the histories of all twenty-eight companies in the study. After sifting through mountains of data and thousands of pages of interviews, Collins and his crew discovered the key determinants of greatness -- why some companies make the leap and others don't.
The Findings
The findings of the Good to Great study will surprise many readers and shed light on virtually every area of management strategy and practice. The findings include:
-
Level 5 Leaders: The research team was shocked to discover the type of leadership required to achieve greatness.
-
The Hedgehog Concept (Simplicity within the Three Circles): To go from good to great requires transcending the curse of competence.
-
A Culture of Discipline: When you combine a culture of discipline with an ethic of entrepreneurship, you get the magical alchemy of great results. Technology Accelerators: Good-to-great companies think differently about the role of technology.
-
The Flywheel and the Doom Loop: Those who launch radical change programs and wrenching restructurings will almost certainly fail to make the leap.
“Some of the key concepts discerned in the study,” comments Jim Collins, "fly in the face of our modern business culture and will, quite frankly, upset some people.”
Perhaps, but who can afford to ignore these findings?
Customer Reviews:
Jim Collins is a Level 5 Thought Leader.......2007-10-23
I can confirm many of the ideas in this book from my own research on Superperformance. There is a consistent pattern that underlies high performing companies of every stripe. It is interesting to note that many of the companies lauded in GOOD TO GREAT and BUILT TO LAST are no longer shining so bright. Succession planning should focus on sustaining the 'way of being' not the CEO.
also read Superperformance
Great.......2007-10-20
Two things I love about this book.
1. It is bang on in terms of the things that matter to a tech startup
2. It is short - half the book is methodology
Thorough analysis with actionable recommendations.......2007-10-20
This book was recommended to me by someone I respect so I didn't do much research before ordering. At first the easy reading style gave me the impression that it had little substance. However, after getting into the book I realized that there was a great deal of substantive research backing up the recommendations. Some of the reviews have indicated a concern that the rules may have changed since the research was conducted. I too had reservations that his research might be a bit dated. However after further reflection and observation of current organizations I would have to firmly disagree. Mr. Collins and his research team have uncovered timeless recommendations that I plan to put into action in my organization. Moreover, my company was listed as one of the "Comparison Companies" not considered "Great" during the time periods analyzed. Fortunately, a lot has changed since the analysis period in the book. We merged with a better company which resulted in a much stronger leadership team and more effective corporate culture.
From Good to Great to Best.......2007-10-19
This well researched book provides the principles to enable good companies to become great. The "first who, then what" concept contradicts the old "What first (Vision, mission, guiding principles, tactics, etc)". Having read Optimal Thinking: How to Be Your Best Self, I am convinced that there is an additional step required to experience organizational optimization - execution based on Optimal Thinking by individuals, teams, departments and the entire organization. When we choose, attract and retain the best, we stop settling for second best (which could be great). I recommend both books.
Greatness Revealed.......2007-10-19
As I was reading this book, I thought numerous times of how wonderful it would be if I was working at a company that was trying to transform itself from good to great. The reality, however, is that most people don't work at great companies. Instead, most of us work at mediocre companies fighting to stay alive in today's competitive business world, unsure as to the one thing the business could do better than anyone else.
This book is thoroughly researched and thought provoking. The ideas are timeless and, if followed, I am convinced that the results would speak for themselves. The eleven or so companies used as model companies in the book that changed from good to great are still thriving today, six years after the book was published, and the employees engaged in the work love it, I am sure. And who wouldn't? Working with a company determined to be successful would be exciting, if not challenging. I only wish I could bring up some of the practices described in detail in this book to those leaders of my current company. Until changes are made, its greatness will forever be on hold.
Average customer rating:
- Good primer and sales piece
- Covers the basics of both the what-is and the how-to of fact-based decision making
- A limited introduction to business analytics
- Good Overview of Business Analytics
- Who Is The Audience
|
Competing on Analytics: The New Science of Winning
Thomas H. Davenport
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The Strategy Paradox: Why committing to success leads to failure (and what to do about it)
ASIN: 1422103323
Release Date: 2007-03-06 |
Book Description
You have more information at hand about your business environment than ever before. But are you using it to “out-think” your rivals? If not, you may be missing out on a potent competitive tool.
In Competing on Analytics: The New Science of Winning , Thomas H. Davenport and Jeanne G. Harris argue that the frontier for using data to make decisions has shifted dramatically. Certain high-performing enterprises are now building their competitive strategies around data-driven insights that in turn generate impressive business results. Their secret weapon? Analytics: sophisticated quantitative and statistical analysis and predictive modeling.
Exemplars of analytics are using new tools to identify their most profitable customers and offer them the right price, to accelerate product innovation, to optimize supply chains, and to identify the true drivers of financial performance. A wealth of examples—from organizations as diverse as Amazon, Barclay’s, Capital One, Harrah’s, Procter & Gamble, Wachovia, and the Boston Red Sox—illuminate how to leverage the power of analytics.
Customer Reviews:
Good primer and sales piece.......2007-10-12
This book is a good introduction to the applications and benefits of business analytics. It focuses on benefits and has minimal coverage of analysis methods.
I am somewhat put off by the subtitle "The New Science of Winning" which probably helps sell the book, and which reflects the extreme culture of winners and losers that dominates business culture these days. History shows that any culture without a better balance of competition with cooperation and ethics will be eclipsed.
Covers the basics of both the what-is and the how-to of fact-based decision making.......2007-10-04
Mark Twain once said something to the effect that it isn't what you don't know that gets you into trouble, it's what you know for certain that isn't so that will get you. Too many businesses are run on assumptions, guesses, and inertia. What we are doing now worked in the past so lets keep doing it. Shareholders lose a lot of money when their businesses are run with that kind of thinking.
This book is about fact-based decision making. It is really more of an introduction to the subject than a detailed text, but it is still quite useful for those wanting to learn the basics of the subject. The first five chapters discuss what analytics are, how you compete using them, and the growth path from wondering what an analytic competitor is through the fives steps to becoming one. They also discuss what it means when using internal data that you completely control, and what it means when you do it using data you control and supplier or customer data that you do not control.
The last four chapters take on the practical side of implementing a road map to becoming an analytic competitor. I particularly enjoyed the chapter emphasizing that all your plans will fail if you don't have the right people. Systems alone won't do it. The next chapter discusses the kinds of systems you need. The last chapter discusses the future of analytics.
For the right audience, this is a fascinating book. The stories about businesses succeeding by using analytics or getting themselves into serious trouble by ignoring them are all good and entertaining. Be careful, though. Some of the stories talk about instances (such as the Red Sox losing the World Series by letting the pitcher go beyond his statistical maximum pitching range) rather than trends and large numbers of events. Statistics don't work on instances. That is, at any given moment a coin might come up heads or tails. Just because there have been ten heads flips in a row does not mean you should take less than 50-50 odds on the next flip. It is still 50-50. That pitcher might have won, might have lost that game and it would have become part of the statistical information. However, for the stats to become powerful, you would have to be able to make a strong prediction over a series of games that he pitched. That is, if he goes beyond X pitches in 10 games he will lose about 8 of them. That means he still wins two (or one or three) and you don't know when in the series the wins will come.
The idea that very small observations can be exploited for big advantage is very important in today's ever more competitive business climate. For example Harrah's learned that moving the odds on slot machines one-tenth of one percent in their favor did not affect customer play at all, but netted them at extra $80 million (company wide). Marriott's hotel management system improves hotel performance by a couple percent. Remember that these improvements incur little cost, so most of the improvement flows quickly to the bottom line.
I thought that might get your attention. Read it so you can learn and profit from it.
Reviewed by Craig Matteson, Ann Arbor, MI
A limited introduction to business analytics.......2007-09-21
MY RATING SYSTEM:
* - if you have to chose between torture and reading this book, then you might want to consider reading the book - although it depends on just how severe the torture would be.
** - if you've lost your job and have quite a bit of free time on your hands, and don't have anything else better to do, then you might want to consider reading this book; don't expect to learn much or really be entertained. It will however, help you pass the time until your death.
*** - meh...I'm indifferent. Reading this book will not alter your life in any significant way, yet it is not so horrendously dreadful that your taking the time to read it will be a complete waste of time.
**** - Good book to great book zone here. You should probably read this book if you have some spare time. This book could be interesting, entertaining, or informative.
***** - Outstanding book! Make time to read this book - you'll learn or be entertained or intrigued. The book might even be good enough to provide original or helpful insights into the world that we live in.
REVIEW:
Competing on Analytics serves as an interesting, albeit limited, introduction to the concept of using complex data collection, management, and analysis techniques to gain a competitive edge in business.
For me, the book served as a useful introduction, but fell far short of satisfying the objectives I had in mind when I first came across it. What I was expecting was a book that provide a detailed guide to developing and implementing an analytical approach to business decision making. While early on the authors acknowledge the limitations of the book, I found what followed to be less than satisfying.
The book contained a variety of examples of companies that were using analytical techniques to improve the quality of business decision making, and discussed a variety of business areas in which companies might want to adopt such analytical techniques but failed to present comprehensive case studies that would provide real guidance to readers. I would have liked to have been led through a few cases, from a diverse set of industries, where the authors describe what information was collected and why, how the information was manipulated, analyzed and presented, and how the entire analytics process was influenced by and/or influenced the company's strategy and performance. Instead, the book left me with the impression that I need to go out an hire a consulting firm to lead me through the development of an analytics program.
One of the most ironic components of the book was that while it touted the use of analytical techniques and objective analysis to motivate business decision making, it's argument was largely based on anecdotal evidence of a handful of companies that have adopted analytical approaches.
Good Overview of Business Analytics.......2007-09-20
Technology & the easy with which information spreads has rendered many products and services easily replicable. Companies need to compete on the basis of something their competitors can't recreate. What companies don't have ready access to is each other's data, i.e., on customers, suppliers, & processes. What companies do with this data is what can set them apart from competitors.
Davenport & Harris describe how data is transformed into competitive advantage by discussing the types of information used in analytics, the stages of becoming a more analytic corporation, and many examples of companies who have applied analytics to successful operations. Problems encountered down the road to becoming more analytical were similar to those described in another recent book on the criticality of enterprise data, Information Revolution by Davis, Miller, & Russell.
This book contains no numeric formulas or specific procedures for using analytics, but it is an excellent as an overall survey of business analytics as used today.
Who Is The Audience.......2007-08-30
This book is meant for those who make things happen and need to gain a fresh perspective. It is not meant for those who know a lot but can't make things happen yet keep looking for more information, while criticizing a good effort, which without doubt could have been better.
Average customer rating:
- Effectively Managing Change
- Wow - thoughtful AND useful
- Amazing!!
- Still the definitive work on Change
- Envision, introduce, sustain change. or die.
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Leading Change
John P Kotter
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ASIN: 0875847471 |
Book Description
In Leading Change, John Kotter examines the efforts of more than 100 companies to remake themselves into better competitors. He identifies the most common mistakes leaders and managers make in attempting to create change and offers an eight-step process to overcome the obstacles and carry out the firm's agenda: establishing a greater sense of urgency, creating the guiding coalition, developing a vision and strategy, communicating the change vision, empowering others to act, creating short-term wins, consolidating gains and producing even more change, and institutionalizing new approaches in the future. This highly personal book reveals what John Kotter has seen, heard, experienced, and concluded in 25 years of working with companies to create lasting transformation.
Customer Reviews:
Effectively Managing Change.......2007-08-17
In this book, Kotter methodically and carefully explains his eight-step process for creating major change in business organizations. He notes that the rate of organisational change has been increasing in recent years. The rapid and continual innovation in technology is driving changes to organisational systems and processes. There are also increased expectations of employees as they move more freely between organisations.
Kotter highlights the critical importance of leadership in any change programme. Strong, sustained leadership is crucial to changing deeply rooted corporate cultures and successfully implementing the change process.
John Kotter describes a helpful eight step model for understanding and managing change. Each stage acknowledges a key principle identified by Kotter relating to people's response and approach to change, in which people see, feel and then change.
In spite of the importance and permanence of organisational change, most change initiatives fail to deliver the expected organisational benefits. This book should help those involved in the change process to avoid the pitfalls and follow the eight steps that are explained in detail in the book.
Anyone planning or implementing a change programme will find the book useful, helpful and handy. The author presents the subject in a simple, concise, and easy to follow format.
Wow - thoughtful AND useful.......2007-06-28
Kotter's book is a roadmap of how to introduce a culture change effectively into an organization. Similar to "Good to Great" (Jim Collins), the book is much better organized and thorough.
Amazing!!.......2007-06-26
Have no further words to describe how increrable John Kotter brings in a easy way a subject so complex and important now-a-days. Indeed, it is recommend for all leaders who wants to take right decisions during turbulent times.
Still the definitive work on Change.......2007-06-13
I have been working in the change arena for the last 15 years and Kotter's book on Leading Change is still the definitive work. Based on his seminal 1994 HBR article "Leading Change: Why Transformations efforts fail" this is the best down-to-earth guide for both consultants and managers leading change. It has good practical examples and straightforward arguments - no psychological mumbo jumbo.
Envision, introduce, sustain change. or die........2007-05-09
Kotter gives us here a valuable handbook on how to visualize, introduce, and sustain change in an organization. Here are a few quotes:
"Handling new initiatives quickly is not an essential component of success in relatively stable or cartel-like environments. The problem for us today is that stability is no longer the norm. And most experts agree that over the next few decades the business environment will become only more volatile."
"Useful change tends to be associated with a multistep process that creates power and motivation sufficient to overwhelm all the sources of inertia."
Average customer rating:
- Winning = Winner
- Disappointed in the end
- Winning Recipe
- Guru to the MBAs, false prophet to the working grunt
- Winning
|
Winning
Jack Welch , and
Suzy Welch
Manufacturer: Collins
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ASIN: 0060753943
Release Date: 2005-04-05 |
Amazon.com
If you judge books by their covers, Jack Welch's Winning certainly grabs your attention. Testimonials on the back come from none other than Warren Buffett, Bill Gates, Rudy Giuliani, and Tom Brokaw, and other praise comes from Fortune, Business Week, and Financial Times. As the legendary retired CEO of General Electric, Welch has won many friends and admirers in high places. In this latest book, he strives to show why. Winning describes the management wisdom that Welch built up through four and a half decades of work at GE, as he transformed the industrial giant from a sleepy "Old Economy" company with a market capitalization of $4 billion to a dynamic new one worth nearly half a trillion dollars.
Welch's first book, Jack: Straight from the Gut, was structured more as a conventional CEO memoir, with stories of early career adventures, deals won and lost, boardroom encounters, and Welch's process and philosophy that helped propel his success as a manager. In Winning, Welch focuses on his actual management techniques. He starts with an overview of cultural values such as candor, differentiation among employees, and inclusion of all voices in decision-making. In the second section he covers issues around one's own company or organization: the importance of hiring, firing, the people management in between, and a few other juicy topics like crisis management. From there, Welch moves into a discussion of competition, and the external factors that can influence a company's success: strategy, budgeting, and mergers and acquisitions. Welch takes a more personal turn later with a focus on individual career issues--how to find the right job, get promoted, and deal with a bad boss--and then a final section on what he calls "Tying Up Loose Ends." Those interested in the human side of great leaders will find this last section especially appealing. In it, Welch answers the most interesting questions that he's received in the last several years while traveling the globe addressing audiences of executives and business-school students. Perhaps the funniest question in this section comes at the very end, posed originally by a businessman in Frankfurt, who queried Welch on whether he thought he'd go to heaven (we won't give away the ending).
While different from the steadier stream of war stories and real-life examples of Welch's first book, Winning is a very worthwhile addition to any management bookshelf. It's not often that a CEO described as the century's best retires, and then chooses to expound on such a wide range of management topics. Also, aside from the commentary on always-relevant issues like employee performance reviews and quality control, Welch suffuses this book with his pugnacious spirit. The Massachusetts native who fought his way to the top of the world's most valuable company was in many ways the embodiment of "Winning," and this spirit alone will provide readers an enjoyable read. --Peter Han
Book Description
Jack Welch knows how to win. During his forty-year career at General Electric, he led the company to year-after-year success around the globe, in multiple markets, against brutal competition. His honest, be-the-best style of management became the gold standard in business, with his relentless focus on people, teamwork, and profits.
Since Welch retired in 2001 as chairman and chief executive officer of GE, he has traveled the world, speaking to more than 250,000 people and answering their questions on dozens of wide-ranging topics.
Inspired by his audiences and their hunger for straightforward guidance, Welch has written both a philosophical and pragmatic book, which is destined to become the bible of business for generations to come. It clearly lays out the answers to the most difficult questions people face both on and off the job.
Welch's objective is to speak to people at every level of an organization, in companies large and small. His audience is everyone from line workers to MBAs, from project managers to senior executives. His goal is to help everyone who has a passion for success.
Welch begins Winning with an introductory section called "Underneath It All," which describes his business philosophy. He explores the importance of values, candor, differentiation, and voice and dignity for all.
The core of Winning is devoted to the real "stuff" of work. This main part of the book is split into three sections. The first looks inside the company, from leadership to picking winners to making change happen. The second section looks outside, at the competition, with chapters on strategy, mergers, and Six Sigma, to name just three. The next section of the book is about managing your career—from finding the right job to achieving work-life balance.
Welch's optimistic, no excuses, get-it-done mind-set is riveting. Packed with personal anecdotes and written in Jack's distinctive no b.s. voice, Winning offers deep insights, original thinking, and solutions to nuts-and-bolts problems that will change the way people think about work.
Download Description
"
Jack Welch knows how to win. During his forty-year career at General Electric, he led the company to year-after-year success around the globe, in multiple markets, against brutal competition. His honest, be-the-best style of management became the gold standard in business, with his relentless focus on people, teamwork, and profits.
Since Welch retired in 2001 as chairman and chief executive officer of GE, he has traveled the world, speaking to more than 250,000 people and answering their questions on dozens of wide-ranging topics.
Inspired by his audiences and their hunger for straightforward guidance, Welch has written both a philosophical and pragmatic book, which is destined to become the bible of business for generations to come. It clearly lays out the answers to the most difficult questions people face both on and off the job.
Welch's objective is to speak to people at every level of an organization, in companies large and small. His audience is everyone from line workers to MBAs, from project managers to senior executives. His goal is to help everyone who has a passion for success.
Welch begins
Winning with an introductory section called ""Underneath It All,"" which describes his business philosophy. He explores the importance of values, candor, differentiation, and voice and dignity for all.
The core of
Winning is devoted to the real ""stuff"" of work. This main part of the book is split into three sections. The first looks inside the company, from leadership to picking winners to making change happen. The second section looks outside, at the competition, with chapters on strategy, mergers, and Six Sigma, to name just three. The next section of the book is about managing your career -- from finding the right job to achieving work-life balance.
Welch's optimistic, no excuses, get-it-done mind-set is riveting. Packed with personal anecdotes and written in Jack's distinctive no b.s. voice,
Winning offers deep insights, original thinking, and solutions to nuts-and-bolts problems that will change the way people think about work.
"
Customer Reviews:
Winning = Winner.......2007-10-17
Not only do I think every person with any form of staff management in their job makeup should read this book... I also think anyone who works with anyone else (yes I mean you & him & all of them) should read the chapter on candor. Brilliant stuff.
Kirsty Dunphey, author: Retired at 27, If I can do it anyone can
Disappointed in the end.......2007-10-10
Excellent book until I finished the work-life balance chapter... Please correct me if I am wrong, but what I read was, it is okay to lie to your people or trick them into coming to work for you... and that everyone knows company literature is not based on real culture, facts and beliefs...
Winning Recipe.......2007-09-16
Jack Welch gives a comprehensive guide to winning in business. He provides practical advice on a broad array of topics to include: Leadership, people management, change management, setting strategy, crisis management, and budgeting. He gets personal too, giving tips on how to find the right job and how to find the proper work life balance.
Jack's approach to budgeting is enlightening. He advocates setting targets, but compensating based on performance against last year and against the competition. This ensures energy is not wasted on efforts to come up with magic numbers and playing the common budgeting games. Rather, the focus is on finding opportunities for growth and eliminating obstacles. Wouldn't it be nice if your company followed a similar process?
There is much to learn in this one.
Nick McCormick - Author, Lead Well and Prosper: 15 Successful Strategies for Becoming a Good Manager
Guru to the MBAs, false prophet to the working grunt.......2007-09-16
He has his bits of general good advise, but nothing really wildly new except his enthusiam in regurgitating it. However, many of his philosophies seem like simplitic generalizations from the executive 30,000ft level. It's easy to come off like a fearless leader, full of direction, when it's other 'human resources' below you're squeezing like lemons for the needed juice of 'change', 'cost reductions', etc. He doesn't get into details of actually getting it done too much, which is typical of these high-power executive types. Doesn't sound like somebody who's really acquainted with the bloody, dirty nuts-and-bolts details of the low-level grunt world. His piece on dealing with Communist China is exemplary of this: why, we'll just re-invent ourselves perpetually to always be ahead of them... right! His point of view is that of Julius Cesar high up in his emperor's stand, whereas life looks a lot different if you're one of the gladiators or christians down in the sand waiting for his thumb signal!
Winning.......2007-09-15
This is the best business book on the shelf. Organizations should make this required reading for all managers and employees.
Average customer rating:
- Enlightening
- On Target - Bullseye - Should have seen it coming
- Predictably bad
- Predictably OK
- Updating the March of Folly
|
Predictable Surprises: The Disasters You Should Have Seen Coming, and How to Prevent Them (Leadership for the Common Good)
Max H. Bazerman
Manufacturer: Harvard Business
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Binding: Hardcover
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The First 90 Days: Critical Success Strategies for New Leaders at All Levels
ASIN: 1591391784 |
Book Description
Most events that catch us by surprise are both predictable and preventable, but we consistently miss (or ignore) the warning signs
This book shows why such “predictable surprises” put us all at risk, and shows how we can understand, anticipate, and prevent them before disaster strikes.
There is a universal fear factor surrounding this subject: that society and the workplace are filled with disasters in the making that we could prevent if we only knew what to look for. This book plays on that fear and offers a positive, proactive resolution to it.
Customer Reviews:
Enlightening.......2007-08-27
The book jumps around but makes clear and valid points. A great eye opener! I would recommend this to students, leaders, informed citizens...just about anybody. I'm definitely getting more copies for friends and loved ones.
On Target - Bullseye - Should have seen it coming.......2005-10-07
Anyone who has worked for some sort of organization, government agency, business, university or whatever, will empathise with "Predictable Surprises" by Bazerman and Watkins. This book focuses on the early and late warning signs, the cover-ups, the denials, and the eventual consequences of failing to take action to avert disaster. I've been in far too many situations where I observed that the peple "in charge" (really??) were blindsided by their own limited vision to the realities of what was happening within their organizations.
There are two "Predictable Surprises" that weren't included. First, Hurricane Katrina and the aftermath in New Orleans. Anyone visiting that city and talking with one's professional compatriates could have seen coming what unfolded before our eyes. The warning signs and studies were out there and ignored. That's why those who had a reasonable level of education left town and paid attention to the evacuation notices.
The other predictable surprise that was missed was the sex abuse scandal in the Roman Catholic Church. I'm Protestant but know a lot of fine Roman Catholic people. I heard things as long ago as fifty years and knew then that this situation was going to explode in the public domain. "Predictable Surprises" provides the principals that explain why this particular surprise was kept under the radar so long.
An outstanding book that should be read by everyone working in the corporate world, a government agency, a university, the military, or a non-profit organization. Your life may depend on knowing what's in this book.
Predictably bad.......2005-06-14
A major shortcoming of Bazerman and Watkins' book is the failure to provide adequate evidence to support their arguments about what they call "predictable surprises", which they define as "an event or series of events that take an individual or group by surprise, despite prior awareness of all of the information necessary to anticipate the events and their consequences." Bazerman and Watkins build their case substantially on just two examples: aviation security failures leading to the terrorist attacks of September 11, 2001 and auditor independence concerns leading to the collapse of Enron and Arthur Anderson. Several other examples are discussed in less depth throughout the text, however many of these are not actually predictable surprises under the definition provided. For example, global warming is discussed a number of times; however global warming has been in public discussion since the 1930s, and today a substantial majority of people believe not only the concept of global warming but that current warming is man-made. By 2050, this subject will have been under study for 120 years and popular consensus will have been achieved for 50-60 years. This is certainly predictable, but hardly a surprise. The United States' looming crisis in entitlement spending also falls in this category.
Flaws exist in other anecdotal support as well. For example, Bazerman and Watkins cite aviation security failures as an occasion when overly discounting the future lead to a predictable surprise. Quick calculation based on figures provided in the book show that, using equal discount rates for the expected future cost of security and the future cost of disaster, even with a disaster probability as high as 10% for any given year, the airlines would be ahead on a cost basis. The total destruction of both World Trade Center towers and the massive ensuing death toll was not reasonably foreseeable by the airline industry; based on the typical passenger plan carrying 78 people, this was the equivalent of an absurd 41 simultaneous aircraft disasters! Given the cost of implementation and the low probability of such a large disaster, even at a full cost of nearly $50 billion, the airlines' decision to oppose security measures on a cost basis was reasonable. The full scope of this surprise was unlikely enough that it should not be termed "predictable."
Despite some good analysis of reasons predictable surprises occur and ways to avoid them, this book is critically weakened by its lack of evidence. Bazerman and Watkins try to make it stand largely on just the aviation security and auditor independence failures; however these are insufficient evidence for their broad analysis and conclusions, particularly given the weakness of those arguments provided. This book would be substantially more persuasive with more anecdotal support.
Predictably OK.......2005-05-11
In a world ruled by probability, all predictions eventually come true (no matter how impossible.) That said, ignoring the obvious can be disastrous, but the authors methods for prioritizing risk were disappointing.
Updating the March of Folly.......2005-02-23
The authors have found a memorable phrase to describe a depressingly common phenomenon - the occurrence of a disaster or failure that has been widely and often publicly predicted. The term `predictable surprise' will undoubtedly enter the managerial and political language.
They have provided a valuable analysis of why these predictable disasters occur and what can be done to prevent them (while recognizing that there are also such things as `unpredictable surprises' which can not be avoided through these processes).
The book is invaluable for the clear way in which it brings the elements together and for the vividness and immediacy of the examples chosen to illustrate the points. The result is a book that is very readable as well as being immediately useful, even if many of the points have also been made elsewhere by other authors. The book provides a template against which organizations can assess their defences against `predictable surprises', and I suspect that every organization will find gaps in its armour when it measures itself against the recommendations in the book.
The authors also use the book to mount a stinging attack on the failures of the American political system (and by extension those of other countries) and the need for fundamental reform. Their attack on the activities of the special interest groups and their direct responsibility for some of the worst disasters that the US has suffered is particularly pointed. One can only hope that the criticisms will be listened to and acted upon, and that politicians as well as business people will read and note them.
Throughout the book, the systemic, interconnected nature of the processes that lead to predictable surprises is very clear, but the authors do not, in my opinion, highlight the fact as strongly as they should. They do point out that depletion of international fisheries is a classic case of 'the tragedy of the commons', one of several archetypal forms of systems relationship, but virtually every example that the authors cite could well be illustrated with simple systems diagrams based on one or other of the classic 'systems archetypes'. Systemic issues require systemic solutions and the leverage for systemic change may be located well beyond the area of control of the immediate actors - another fact that shows up clearly in the course of the authors' examples.
It is probably no coincidence that I was strongly reminded of Barbara Tuchman's The March of Folly as I read the book. The perspective and coverage is different, but the themes of willful ignorance, willful inaction and willful pursuit of perceived short-term self interest as fundamental drivers of future disasters are common to both. If Tuchman were still alive, I would have confidently expected an analysis of Iraq to follow her masterful analysis of the Vietnam war, the American War of Independence and the drivers of the Reformation. In its own way, Predictable Surprises provides a contemporary update of the ways in which we continue the march of folly.
Average customer rating:
- Timely and Described Well
- How To Frame Corporate Strategy Methodically
- How To Frame Corporate Strategy Methodically
- PERSPECTIVE IS EVERYTHING
- Strategy is not that difficult!
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Gaining and Sustaining Competitive Advantage (3rd Edition)
Jay Barney
Manufacturer: Prentice Hall
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Binding: Hardcover
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Competitive Advantage: Creating and Sustaining Superior Performance
ASIN: 0131470949 |
Book Description
This book is designed to show readers how to put theory into practice.
A full range of the most recent work in strategic management and related disciplines provides readers with recent research from the Strategic Management Journal, the Academy of Management Review, the Academy of Management Journal, the Academy of Management Executive, and the Rand Journal of Economics. Updated discussion on international strategies equips readers with discussion of the challenges that are unique to pursuing corporate strategies in an international context.
For professionals in the fields of strategic planning, marketing research or consulting.
Customer Reviews:
Timely and Described Well.......2007-04-05
Came in a timely manner and was described well by the seller.
How To Frame Corporate Strategy Methodically.......2002-09-10
Jay B. Barney has written an enduring, understandable user's guide to corporate strategy that is a must read for any business student. Barney helps would-be business leaders frame their strategic decision-making process. Barney first explains to his audience the concepts of strategy and performance, and their relevance to the corporate organization both internally and externally. Barney then explores the different strategies that the corporation can adopt in dealing with its competitive environment: Cost leadership, product differentiation, tacit collusion, and alliances. The author does a very good job in demonstrating to his readers that the four strategies are not mutually exclusive but occasionally complementary. Finally, Barney explores how a company can structure itself across markets over time. He successively addresses the issues of integration, diversification, mergers and acquisitions, and globalization. Gaining and Sustaining Competitive Advantage has been one of the most influential business textbooks that I have ever been asked to read.
How To Frame Corporate Strategy Methodically.......2002-09-05
Jay B. Barney has written an enduring, understandable user's guide to corporate strategy that is a must read for any business student. Barney helps would-be business leaders frame their strategic decision-making process. Barney first explains to his audience the concepts of strategy and performance, and their relevance to the corporate organization both internally and externally. Barney then explores the different strategies that the corporation can adopt in dealing with its competitive environment: Cost leadership, product differentiation, tacit collusion, and alliances. The author does a very good job in demonstrating to his readers that the four strategies are not mutually exclusive but occasionally complementary. Finally, Barney explores how a company can structure itself across markets over time. He successively addresses the issues of integration, diversification, mergers and acquisitions, and globalization. Gaining and Sustaining Competitive Advantage has been one of the most influential business textbooks that I have ever been asked to read.
PERSPECTIVE IS EVERYTHING.......2000-08-20
This is a great book - more for what it organises than what it adds as new ideas.
Barney sets a model for Competitive Advantage (VIRO) and them compares strategic models as potential sources. It places many of the modern attempts in perspective. Without this starting understanding, the modern gurus (Hamel) are almost impossible to apply as their ideas lack the perspective on the role of strategy within an organisation and within all of the other management tools.
It places Michael Porter within a framework where his work can be better used.
For managers and post graduates, this book sets out the fundamentals of strategy and where it can take you.
Not cheap (by a long way) but a fair price for the knowledge.
Strategy is not that difficult!.......2000-03-31
This is a very concise and interesting book on competitive and corporate strategies. It compiles all the main issues regarding studies on competitive advantage withouth losing focus on the specifics of each different kind of strategy.
I would recommend using the book only after a review of microeconomic concepts. This will allow graduate business students coming from other areas (like engineering) to grasp the strategy concepts more easily.
One suggestion: it would be nice if the authors included cases at the end of each chapter. Since the book presents the theory from a basic up to a more advanced level, this would let students to quickly fix the concepts by applying them in real world situations.
Average customer rating:
- Prepare to be converted
- Everything it promised to be
- KPI Usability Review
- A rational methodology to implement KPIs
- Great Framework for Developing and Implementing KPI's
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Key Performance Indicators: Developing, Implementing,and Using Winning KPIs
David Parmenter
Manufacturer: Wiley
ProductGroup: Book
Binding: Hardcover
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: Business Process Management and the Balanced Scorecard : Focusing Processes on Strategic Drivers
ASIN: 0470095881 |
Book Description
Breathtaking in its simplicity and profound in its impact, Key Performance Indicators (KPI) distills the balanced scorecard process into twelve logical steps, equipping users with an implementation resource kit that includes questionnaires, worksheets, workshop outlines, and a list of over 500 performance measures. Author David Parmenter provides you with everything you need to master and implement a KPI-driven strategy.
Customer Reviews:
Prepare to be converted.......2007-08-14
This is a must for every accounts dept. It gives you a fresh and concise look at developing your accounts dept and company as a whole.
Lots of ideas to think about, easy to read and understand. Even step by step lists that you can follow.
I would recommend this book to anyone from a trainee accoutant to FCO's it throws out the old way of looking at things and brings in a new and exciting way of thinking about the bigger picture.
As accountants we are very happy to plod along with our wonderful spreadsheets, this helps you look at better ways of working.
Everything it promised to be.......2007-07-24
It promised key performance indicators and it actually provided them. Easy to read, good format.
KPI Usability Review.......2007-07-05
I found this book to be reasonably helpful. There are lists and lists of key performance indicators in the back of the book. There was one story in particular (won't give it away for all of you who want the book) that was particularly good and I have started sharing that example in my work (Six Sigma). All in all, I think I am looking for more of the "how to do it," which I found this book to be a little light on. . . . . .
A rational methodology to implement KPIs.......2007-07-03
The main purpose of this book is to be a practical methodology to implement KPIs, and it does this reasonably well.
I would say that many recommendations throughout the book will be of good use, although there are several concepts that are applicable in a cultural environment that is more common to multinational companies or very large local companies.
The best chapter of this book is the first, where David Parmenter discusses the concept of a KPI, from a practical point of view. He divides indicators in three basic types, that makes sense and help understand them :
. KRI - Key Results Indicator
. PI - Performance Indicator
. KPI - Key Performance Indicator
In this chapter, he emphasizes the fact that KPIs are just the few main indicators that management of a business must identify, so that they focus on the right things... Something to remember all the time when you are implementing BSCs, Dashboards and the like.
The proposed approach behind this methodology is a practical one. It is for those that want faster results. The final phrase of the book could be: "roll up your sleeves and put KPIs to work as fast as you can".
Great Framework for Developing and Implementing KPI's.......2007-04-10
This was a very easy concise yet comprehensive framework and structure for developing and implementing KPI's. It distinguishes true KPI's from performance indicators or results indicators which people gravitate to as they think they are KPI's. This laid out a logical framework to follow. It is an easy read and provides many checklists as well as sample KPI's.
Average customer rating:
- Your organization needs "the "leader of the future" now, today, this moment....
- weLEAD Book Review by the Editor of leadingtoday.org
- Expert takes on leadership today
- The Essential Leadership Guide
- An awesome collection!
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The Leader of the Future 2: Visions, Strategies, and Practices for the New Era (J-B Leader to Leader Institute/PF Drucker Foundation)
Manufacturer: Jossey-Bass
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Binding: Hardcover
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Leading at a Higher Level: Blanchard on Leadership and Creating High Performing Organizations
ASIN: 0787986674 |
Book Description
The Leader of the Future 2 follows in the footsteps of the international bestseller The Leader of the Future, which has been translated into twenty-eight languages, and is one of the most widely distributed edited collections on leadership to date.
In twenty-seven inspiring and insightful essays, this book celebrates the wisdom of some of the most recognized thought leaders of our day who share their unique vision of leadership for the future.
Returning Contributors: Ken Blanchard with Dennis Carey, Stephen Covey, Marshall Goldsmith, Charles Handy, Sally Helgesen, Rosabeth Moss Kanter, Jim Kouzes & Barry Posner, Richard Leider, Ed Schein, Peter Senge, and Dave Ulrich with Norm Smallwood.
New Contributors: John Alexander, Darlyne Bailey, Howard Gardner with Lynn Barendsen, Usman Ghani, Ronald Heifetz, Joe Maciariello, Jan Masaoka, John Mroz, Brian O'Connell, Jeff Pfeffer, Ponchitta Pierce, Srikumar Rao, General Eric Shinseki, R. Roosevelt Thomas, Noel Tichy with Chris DeRose, and Tom Tierney.
"Hesselbein and Marshall Goldsmith, one of the USA's top executive coaches, edited the collection The Leader of the Future 2. Its 27 eloquent essays provide a kind of hopeful, idealistic best-case scenario for future leaders of non-profits and businesses. This is not a cookie-cutter, how-to approach. The job of the essayists is to provide food for thought and goals. The high quality of writing here should inspire anyone who has aspirations for leadership."
—Bruce Rosenstein, USA Today
Customer Reviews:
Your organization needs "the "leader of the future" now, today, this moment...........2007-09-24
Frances Hesselbein is currently editor-in-chief of Leader to Leader quarterly. Previously, she served as CEO of the Girls Scouts of the USA and then as chairman and founding president of the Leader to Leader Institute, formerly the Peter F. Drucker Foundation for Nonprofit Management. Her published works include this book as well as its predecessor, The Leader of the Future, co-edited with Marshall Goldsmith and Richard Beckhard, and Be*Know*Do (an adaptation of the U.S. Army's leadership manual) to which she and General Eric K. Shinseki (USA Ret.) co-wrote the Introduction as well as Hesselbein on Leadership for which Jim Collins provided the Foreword.
Twenty-seven individual essays comprise this volume. The material is organized within five Parts:
A Vision of Leadership (Chapter 1)
Editors' Comments: "[Our] book begins where it should, with Peter Drucker's vision of leadership...[His] thoughts on creating organizations that have a spirit of performance built upon the `theory of the business,' creating a positive social impact and demonstrating consistent effectiveness, challenge the reader to both embrace change and become a change leader."
Leading in a Diverse World (Chapters 2-5)
Excerpt: "Leaders of the future will be progressively more cosmopolitan, progressive, diverse, and values oriented. They increasingly will come from countries with enormous growth potential outside of North America and Europe, such as the BRIC nations (Brazil, Russia, India, and China), places where leaders must also address daunting obstacles such as poverty or environmental depredation, regardless of the sector or the focus of their enterprise." Rosabeth Moss Kanter, "How Cosmopolitan Leaders Inspire Confidence"
Leading in a Time of Crisis and Complexity (Chapters 6-11)
Excerpt: "Leadership becomes necessary to business and communities when people have tough challenges to tackle, when they have to change their ways in order to thrive or survive, when continuing to operate according to current structures, procedures, and processes no longer will suffice. We call these adaptive challenges. Beyond technical problems, for which authoritative and managerial expertise will suffice, adaptive challenges demand leadership that engages people in facing challenging realities and then changing those priorities, attitudes, and behaviors necessary to thrive in a changing world. Ronald A. Heifetz, "Anchoring Leadership in the Work of Adaptive Process"
Leading Organizations of the Future (Chapters 12-19)
Excerpt: "Leaders will need to go beyond looking at the work to be done and consider the human doing the work. They will need to understand the incredible pressures that have been brought about by globalization, technology, and competition. They will need to appreciate the hard work and sacrifice needed for professional success in a much tougher world. Leaders will need to realize that as work becomes even more important, and organizations become even more important, they will become even more important - in helping to shape the quality of life and the futures of the professionals they lead." Marshall Goldsmith, "Leading New Age Professionals"
The Quality and Charter of the Leader of the Future (Chapters 20-27)
Excerpt:
"Leaders who think like anthropologists would realize several things. First, they would realize that they are leaders by virtue of their basic fit into the cultural milieu in which they grew up and in which they are now operating. It is all well and good to note that leaders "create" and "change" cultures, as I have argued in the past [i.e. in Organizational Culture and Leadership, 2004], but first they must realize that to change culture you must thoroughly understand the culture that created you and legitimized you...In other words, leaders must be culturally self-c0njscious and be aware of the cultural layers in their own personalities. Second, leaders who think like anthropologists would be conscious of the cultural variations among countries and companies, and among occupational subgroups within their companies." Edgar H. Schein, Leadership Competencies: A Provocative New Look"
Note: Schein then explains in his essay that in addition to thinking like an anthropologist, effective leaders must also have the skills of a family therapist and cultivate and trust artistic instincts.
In the city where I live, we have a number of outdoor markets at which slices of fresh fruit are offered as samples of the produce available. In that same spirit, I frequently include brief excerpts such as these from a book to help those who read my review to get at least a "taste" of the material in question. All of the material in this volume is of a very high quality. The value of each article, however, will be determined by the needs and interests of each reader.
Those who share my high regard for this book are urged to check out Hesselbein's The Leader of the Future published earlier, co-edited with Marshall Goldsmith and Richard Beckhard and Be*Know*Do (an adaptation of the U.S. Army's leadership manual) to which she and General Eric K. Shinseki (USA Ret.) co-wrote the Introduction; also Hesselbein on Leadership for which Jim Collins provided the Foreword.
weLEAD Book Review by the Editor of leadingtoday.org.......2007-06-17
The Leader of the Future 2 is a labor of love and a gift to all those who enjoy the study of leadership. This is the first book published by the Leader to Leader Institute (formerly The Drucker Foundation) since the death of leadership patriarch Peter Drucker. All proceeds support the Peter F. Drucker Foundation for Nonprofit Management. This book follows the publication of the international bestseller, The Leader of the Future.
This meditative work is the collection of 27 essay chapters that contemplate the kind of leadership needed for the future of the world. Each chapter is written by a respected leadership consultant or educator who provides their unique and challenging perspective on the kind of leader our world needs now and will need in an uncertain future. This collection of "thinkers" has varied experience in all sectors of modern society. As it states in the foreword of the book, "This book delivers a "battle cry" that will mobilize the leaders of the future to build viable, relevant organizations that will sustain us in the times ahead... Planning in the past was rigid, inflexible, and hierarchical, but planning for the future will require leaders to be fluid and flexible, and move easily across their organizations. The Leader of the Future 2 is indeed part of a blueprint for planning in a dynamic new world."
The genesis of the book was the tragic events that occurred on 9/11. Since that event a lot has changed in the world, and will continue to change in our uncertain future. The Leader of the Future 2 divides its 27 chapter into 5 interesting parts. Each part focuses on a certain aspect of leading in the future like vision, diversity, complexity, change and character. This is a book for serious thinkers and at times is not easy to read. Some of the gifted contributors would be the first to admit that writing with clarity is not their greatest personal strength. But in all fairness, they are looking back on the past with eyes toward the future and this is always an ambiguous rehearsal. The Leader of the Future 2 is brain-candy for anyone who likes to step outside of everyday thinking and ponder the "what-if" of tomorrow!
Expert takes on leadership today.......2007-05-03
In a 1964 obscenity court case, then U.S. Supreme Court Justice Potter Stewart wrote that pornography was difficult to define, but noted, "I know it when I see it." The same might be said of leadership. Since 1990, the Leader to Leader Institute (formerly the Peter F. Drucker Foundation for Nonprofit Management) has dedicated itself to examining, defining and elevating the art of leadership through books, educational materials and its respected journal, Leader to Leader. This book is a sequel to the Institute's The Leader of the Future, an international bestseller published in 28 different languages. This follow-up volume features 27 essays on being a leader in today's complex, challenging world. We confidently recommend this leadership treatise, which presents the informed thoughts, insights and opinions of respected experts from academia, the media, business, the military, the nonprofit sector and numerous other venues. Thanks to such contributors as Stephen Covey, Howard Gardner, Rosabeth Moss Kanter, Jim Kouzes and Barry Posner, this collection of essays clearly addresses the challenges of modern leadership.
The Essential Leadership Guide.......2006-10-07
Once again, Marshall Goldsmith and Frances Hesselbein have provided readers with an essential guide to the biggest challenges and the best thinking of thought leaders and practitioners in the field of leadership. In a world in great need of leadership, this book provides an array of outstanding contributions from those who have shaped and inspired this field. This book provides a superb addition to the libraries of all those who care deeply about leadership -- and who among us does not (or should not)?
Rachelle J. Canter, Ph.D.
An awesome collection!.......2006-09-30
An awesome collection! Jim Kouzes, Peter Senge, Edgar Schein. A great list of contributors. Some of the very best thinking on leadership, strategic thinking, and change.
Senge's article on the basic fundamentals for sound leadership in a changing world is nearly worth the price of the book on its own. If that article isn't enough, Edgar Schein's contribution on leadership competencies is just excellent. You'll find yourself rethinking a number of assumptions about what leaders do.
Books:
- The First 90 Days: Critical Success Strategies for New Leaders at All Levels
- The Leadership Lessons of the U.S. Navy SEALS : Battle-Tested Strategies for Creating Successful Organizations and Inspiring Extraordinary Results
- The New Leaders 100-Day Action Plan: How to Take Charge, Build Your Team, and Get Immediate Results
- The Next Global Stage: The Challenges and Opportunities in Our Borderless World
- The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary
- The Strategy Paradox: Why committing to success leads to failure (and what to do about it)
- The Successful Business Plan, 4th Edition: Secrets and Strategies (Successful Business Plan Secrets and Strategies)
- To Live Until We Say Good Bye
- Trade Show & Event Marketing: Plan, Promote & Profit
- Understanding Basic Statistics
Books Index
Books Home
Recommended Books
- Employment Law for Business
- The Trouble With Physics: The Rise of String Theory, the Fall of a Science, and What Comes Next
- Revisioning Italy: National Identity and Global Culture
- Paul: The Mind of the Apostle
- The Budget-Building Book for Nonprofits: A Step-by-Step Guide for Managers and Boards
- Toyota Production System: Beyond Large-Scale Production
- The Revival Slim and Beautiful Diet: For Total Body Wellness
- Driving Strategic Change in Financial Services
- Shanghai and the Yangtze Delta: A City Reborn
- The Chariots of Calyx
You're in Charge, Now What?: The 8 Point Plan
The New Leaders 100-Day Action Plan: How to Take Charge, Build Your Team, and Get Immediate Results
Right from the Start: Taking Charge in a New Leadership Role
The Five Dysfunctions of a Team: A Leadership Fable
The Tipping Point: How Little Things Can Make a Big Difference