The difference between successful organizations is not between the business and the social sector, the
difference is between good organizations and great ones.
Customer Reviews:
Super Social.......2007-10-22
In my own research on high performance I have found that there is indeed such a thing as a Superperforming nonprofit. The pattern is the same here as well - robust process wed to robust culture. The volunteer and fundraising nature of nonprofits seems to render culture and process a special case, but it does not seem so different to me then the PXC phenomenon in a profit-seeking enterprise. In fact, I have run across incredibly enlightened and spiritual for-profits, and astonishingly evil (yes that's right, and you know who you are) and destructive nonprofits, some even faith-based! The simple truth is still the simple truth - - - look to the tip top of the organization and there you will learn what kind of organization you are dealing with. BTW, this is a great 'monograph' Jim Collins is most definitely a "level 5" thought leader.
also read Superperformance
Thought-provoking for non-profits.......2007-09-06
A friend mentioned Good to Great in a sermon and I thought it might be a worthwhile read for me as the executive director of a non-profit association facing the challenge of how take the organization to the next level.
I found the book fascinating and will share it with my Board of Directors as a roadmap for how we will move our organization from good to great.
The monograph provides a great overview of the concepts developed in the book and is of a very manageable length.
I would strongly recommend it to leaders of non-profits as a basis for a conversation about their organization making the great leap forward.
A must read for anyone in a leadership position.......2007-09-05
This is a great companion for Jim Collins, Good to Great: Why Some Companies Make the Leap... and Others Don't for anyone that works in the social sector. As an assistant principal in a large, suburban high school, this book helped to bring into focus the principles reviewed in Good to Great.
Great Principles make for Great Outcomes.......2007-09-04
The social sector does not need to be more business like; it needs to implement more great business principles tailored for the social entities economic engine - so says Collins in this 35 page, add-on for a future "Good to Great" update. In addition to tailoring some of the Great principles
* Define Great by calibrating success without business (monetary) metrics
* Lead thru a blend of personal humility and professional will to get things done within a diffuse power structure
* Get high quality people with a personal commitment to the cause on-board the bus
* Find the intersection of the social entity's Passion, Best at, and its Resource Engine
* Build brand recognition
to the specifics of the social entity, Collins suggests that the leadership principle of managing within a diffuse power structure is something for the business sector to learn; as business executives do not have the same concentration of pure executive power they once enjoyed.
All in, a useful bit of thinking for those in a not-for-profit enterprise, as well as for business leaders who like to look at organizational effectiveness from different perspectives. Dennis DeWilde, author of The Performance Connection
Good to GREAT.......2007-08-10
Jim Collins is always spot on. The insights he presents are presented with such clarity and ease of reading that I look forward to anything he does. I use it as a key part of the extensive Strategic Visioning work I do. While I enjoy all of his work, being in the social service sector, I can personally and professionally validate this offering with enthusiasm.
Amazon.com's Best of 2001
Five years ago, Jim Collins asked the question, "Can a good company become a great company and if so, how?" In Good to Great Collins, the author of Built to Last, concludes that it is possible, but finds there are no silver bullets. Collins and his team of researchers began their quest by sorting through a list of 1,435 companies, looking for those that made substantial improvements in their performance over time. They finally settled on 11--including Fannie Mae, Gillette, Walgreens, and Wells Fargo--and discovered common traits that challenged many of the conventional notions of corporate success. Making the transition from good to great doesn't require a high-profile CEO, the latest technology, innovative change management, or even a fine-tuned business strategy. At the heart of those rare and truly great companies was a corporate culture that rigorously found and promoted disciplined people to think and act in a disciplined manner. Peppered with dozens of stories and examples from the great and not so great, the book offers a well-reasoned road map to excellence that any organization would do well to consider. Like Built to Last, Good to Great is one of those books that managers and CEOs will be reading and rereading for years to come. --Harry C. Edwards
Book Description
The Challenge
Built to Last, the defining management study of the nineties, showed how great companies triumph over time and how long-term sustained performance can be engineered into the DNA of an enterprise from the verybeginning.
But what about the company that is not born with great DNA? How can good companies, mediocre companies, even bad companies achieve enduring greatness?
The Study
For years, this question preyed on the mind of Jim Collins. Are there companies that defy gravity and convert long-term mediocrity or worse into long-term superiority? And if so, what are the universal distinguishing characteristics that cause a company to go from good to great?
The Standards
Using tough benchmarks, Collins and his research team identified a set of elite companies that made the leap to great results and sustained those results for at least fifteen years. How great? After the leap, the good-to-great companies generated cumulative stock returns that beat the general stock market by an average of seven times in fifteen years, better than twice the results delivered by a composite index of the world's greatest companies, including Coca-Cola, Intel, General Electric, and Merck.
The Comparisons
The research team contrasted the good-to-great companies with a carefully selected set of comparison companies that failed to make the leap from good to great. What was different? Why did one set of companies become truly great performers while the other set remained only good?
Over five years, the team analyzed the histories of all twenty-eight companies in the study. After sifting through mountains of data and thousands of pages of interviews, Collins and his crew discovered the key determinants of greatness -- why some companies make the leap and others don't.
The Findings
The findings of the Good to Great study will surprise many readers and shed light on virtually every area of management strategy and practice. The findings include:
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Level 5 Leaders: The research team was shocked to discover the type of leadership required to achieve greatness.
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The Hedgehog Concept (Simplicity within the Three Circles): To go from good to great requires transcending the curse of competence.
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A Culture of Discipline: When you combine a culture of discipline with an ethic of entrepreneurship, you get the magical alchemy of great results. Technology Accelerators: Good-to-great companies think differently about the role of technology.
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The Flywheel and the Doom Loop: Those who launch radical change programs and wrenching restructurings will almost certainly fail to make the leap.
“Some of the key concepts discerned in the study,” comments Jim Collins, "fly in the face of our modern business culture and will, quite frankly, upset some people.”
Perhaps, but who can afford to ignore these findings?
Customer Reviews:
Jim Collins is a Level 5 Thought Leader.......2007-10-23
I can confirm many of the ideas in this book from my own research on Superperformance. There is a consistent pattern that underlies high performing companies of every stripe. It is interesting to note that many of the companies lauded in GOOD TO GREAT and BUILT TO LAST are no longer shining so bright. Succession planning should focus on sustaining the 'way of being' not the CEO.
also read Superperformance
Great.......2007-10-20
Two things I love about this book.
1. It is bang on in terms of the things that matter to a tech startup
2. It is short - half the book is methodology
Thorough analysis with actionable recommendations.......2007-10-20
This book was recommended to me by someone I respect so I didn't do much research before ordering. At first the easy reading style gave me the impression that it had little substance. However, after getting into the book I realized that there was a great deal of substantive research backing up the recommendations. Some of the reviews have indicated a concern that the rules may have changed since the research was conducted. I too had reservations that his research might be a bit dated. However after further reflection and observation of current organizations I would have to firmly disagree. Mr. Collins and his research team have uncovered timeless recommendations that I plan to put into action in my organization. Moreover, my company was listed as one of the "Comparison Companies" not considered "Great" during the time periods analyzed. Fortunately, a lot has changed since the analysis period in the book. We merged with a better company which resulted in a much stronger leadership team and more effective corporate culture.
From Good to Great to Best.......2007-10-19
This well researched book provides the principles to enable good companies to become great. The "first who, then what" concept contradicts the old "What first (Vision, mission, guiding principles, tactics, etc)". Having read Optimal Thinking: How to Be Your Best Self, I am convinced that there is an additional step required to experience organizational optimization - execution based on Optimal Thinking by individuals, teams, departments and the entire organization. When we choose, attract and retain the best, we stop settling for second best (which could be great). I recommend both books.
Greatness Revealed.......2007-10-19
As I was reading this book, I thought numerous times of how wonderful it would be if I was working at a company that was trying to transform itself from good to great. The reality, however, is that most people don't work at great companies. Instead, most of us work at mediocre companies fighting to stay alive in today's competitive business world, unsure as to the one thing the business could do better than anyone else.
This book is thoroughly researched and thought provoking. The ideas are timeless and, if followed, I am convinced that the results would speak for themselves. The eleven or so companies used as model companies in the book that changed from good to great are still thriving today, six years after the book was published, and the employees engaged in the work love it, I am sure. And who wouldn't? Working with a company determined to be successful would be exciting, if not challenging. I only wish I could bring up some of the practices described in detail in this book to those leaders of my current company. Until changes are made, its greatness will forever be on hold.
Book Description
In Leading Change, John Kotter examines the efforts of more than 100 companies to remake themselves into better competitors. He identifies the most common mistakes leaders and managers make in attempting to create change and offers an eight-step process to overcome the obstacles and carry out the firm's agenda: establishing a greater sense of urgency, creating the guiding coalition, developing a vision and strategy, communicating the change vision, empowering others to act, creating short-term wins, consolidating gains and producing even more change, and institutionalizing new approaches in the future. This highly personal book reveals what John Kotter has seen, heard, experienced, and concluded in 25 years of working with companies to create lasting transformation.
Customer Reviews:
Effectively Managing Change.......2007-08-17
In this book, Kotter methodically and carefully explains his eight-step process for creating major change in business organizations. He notes that the rate of organisational change has been increasing in recent years. The rapid and continual innovation in technology is driving changes to organisational systems and processes. There are also increased expectations of employees as they move more freely between organisations.
Kotter highlights the critical importance of leadership in any change programme. Strong, sustained leadership is crucial to changing deeply rooted corporate cultures and successfully implementing the change process.
John Kotter describes a helpful eight step model for understanding and managing change. Each stage acknowledges a key principle identified by Kotter relating to people's response and approach to change, in which people see, feel and then change.
In spite of the importance and permanence of organisational change, most change initiatives fail to deliver the expected organisational benefits. This book should help those involved in the change process to avoid the pitfalls and follow the eight steps that are explained in detail in the book.
Anyone planning or implementing a change programme will find the book useful, helpful and handy. The author presents the subject in a simple, concise, and easy to follow format.
Wow - thoughtful AND useful.......2007-06-28
Kotter's book is a roadmap of how to introduce a culture change effectively into an organization. Similar to "Good to Great" (Jim Collins), the book is much better organized and thorough.
Amazing!!.......2007-06-26
Have no further words to describe how increrable John Kotter brings in a easy way a subject so complex and important now-a-days. Indeed, it is recommend for all leaders who wants to take right decisions during turbulent times.
Still the definitive work on Change.......2007-06-13
I have been working in the change arena for the last 15 years and Kotter's book on Leading Change is still the definitive work. Based on his seminal 1994 HBR article "Leading Change: Why Transformations efforts fail" this is the best down-to-earth guide for both consultants and managers leading change. It has good practical examples and straightforward arguments - no psychological mumbo jumbo.
Envision, introduce, sustain change. or die........2007-05-09
Kotter gives us here a valuable handbook on how to visualize, introduce, and sustain change in an organization. Here are a few quotes:
"Handling new initiatives quickly is not an essential component of success in relatively stable or cartel-like environments. The problem for us today is that stability is no longer the norm. And most experts agree that over the next few decades the business environment will become only more volatile."
"Useful change tends to be associated with a multistep process that creates power and motivation sufficient to overwhelm all the sources of inertia."
Book Description
Published in Association with the USA Group Foundation
"This book is a 'must-read' for higher education leaders or those who aspire to become higher education leaders. Only Bob Dickeson, with his many years of higher education experience, could have incorporated so much information in such a concise and informative manner."
--James E. Walker, president, Middle Tennessee State University"Will reassure those who are in the process of institutional review."
--Continuing Higher Education Review
Written in clear, straightforward language, Prioritizing Academic Programs and Services outlines a step-by-step method for effectively reallocating resources. Robert C. Dickeson, a former university president, guides academic leaders through the process of ranking programs according to such critical factors as enrollment size and relevance to institutional mission. The book also includes successful strategies for suspAnding programs that hover on the margins of productivity and affordability.
This flexible, essential resource will help administrators on any college or university campus determine which programs and services are the most efficient, effective, and central to institutional mission. Robert Dickeson draws from thirty-five years of experience as higher education administrator and consultant to offer useful techniques for overcoming barriers to prioritization, implementing program decisions, and achieving strategic balance and fiscal responsibility. This book's concise format is ideal for group use, including members of governing boards and public officials concerned about reform in higher education.
Customer Reviews:
Maximizing Resources with Program Prioritization.......2001-07-12
Dickeson's book is a comprehensive manual for academic administrators at all levels who need to maximize resources because of cutbacks. Since the most likely source for needed resources is reallocation of existing resources, he suggests a means to prioritize programs so administrators can make well-informed decisions. Dickeson's ideas have a firm basis in practical applicaitons. He has served as a university president and is currently president of a consulting firm that has guided hundreds of colleges and universities through program prioritization. This book contains checklists at all stages of the planning process plus samples of actual priortizing plans and is a very useful resource not only at the institutional level but for any program undergoing review.
Customer Reviews:
Thank you .......2007-02-01
This is my first time to order anything off of Amazon and it was a good experience.
Excellent Seller.......2006-03-20
I recommend this seller for more items. Seller was reliable and shipped product quickly. I would purchase more items from this seller. Plus, cost was low. :)
Book Description
"CHANGE OR DIE. What if you were given that choice? We're talking actual life and death now. Your own life and death. What if a well-informed, trusted authority figure said you had to make difficult and enduring changes in the way you think, feel, and act? If you didn't, your time would end soon—a lot sooner than it had to. Could you change when change mattered most?"
This is the question Alan Deutschman poses in Change or Die, which began as a sensational cover story by the same title for Fast Company. Deutschman concludes that although we all have the ability to change our behavior, we rarely ever do. In fact, the odds are nine to one that, when faced with the dire need to change, we won't. From patients suffering from heart disease to repeat offenders in the criminal justice system to companies trapped in the mold of unsuccessful business practices, many of us could prevent ominous outcomes by simply changing our mindset.
A powerful book with universal appeal, Change or Die deconstructs and debunks age-old myths about change and empowers us with three critical keys—relate, repeat, and reframe—to help us make important positive changes in our lives. Explaining breakthrough research and progressive ideas from a wide selection of leaders in medicine, science, and business (including Dr. Dean Ornish, Mimi Silbert of the Delancey Street Foundation, Bill Gates, Daniel Boulud, and many others), Deutschman demonstrates how anyone can achieve lasting, revolutionary change.
Change or Die is not about merely reorganizing or restructuring priorities; it's about challenging, inspiring, and helping all of us to make the dramatic transformations necessary in any aspect of life—changes that are positive, attainable, and absolutely vital.
Customer Reviews:
Change or Die ... you gotta buy!.......2007-09-27
I consume an enormous amount of books - many of them audio to help expand my brain during commute time - for professional and personal development. This book was a jaw-dropper for me.
There are a lot of concepts thrown out in the idea playground, but few that hit the heart of transformation in the way this one does. Alan D. busts apart several deeply ingrained beliefs by dissecting case studies that destroy "the conventional wisdom."
It's easy ... the lazy way ... to simply state that people don't change, or can't change. What he does masterfully is shows why we hit the walls of resistance, and how to pull it down brick by brick if we really want to.
There is nothing more exhilarating for me to read a book that literally changes the way you look at the world when you finish it. "Change or Die" is a must read for anyone seeking to expand their thinking and view of the world ... enough said!
Why We Need More Change.......2007-09-08
Change or Die deserves a wide audience, not as a self-help book, but as an important way to understand why so many elements of our society are not working.
We label more and more acts as criminal. We build more prisons. But crime doesn't go away.
We keep asking, "Who should pay for health care?" when in fact over nearly 80% of health "care" costs could be reduced (or even eliminated) by iifestyle changes.
Psychologists have long known that change is rarely a matter of willpower. Karen Pryor's Don't Shoot The Dog warns that most of our education and training systems are not based on sound psychological guidelines.
Deutschman, as a journalist, presents case studies showing how groups of people changed following a few key principles. They identified with a person, leader or community. They got to practice, over and over again. They learned to think "as if" they had already changed. And they learned to reframe their experiences.
So prisoners at Delancey Street become members of a community. They learn to act "as if" they're ordinary, law-abiding citizens. They develop what Deutschman calls a middle-class mindset.
Dieters who followed Dean Ornish's program first joined a support group. They practiced new styles of eating and exercise. And they reframed their views about health, moving from helpless patients to strong achievers who took charge of their own health.
These two examples are most powerful, although Deutschman includes a few others (a parole officer learns to talk to clients a new way and businesses absorb cultures). In fascinating first-person narratives, he recounts his own struggles with mastering college French and with his own weight loss. In each case, he failed with credentialed teachers at Princeton and a high-priced gym, respectively, but mastered French and exercise when he connected to teachers with whom he shared interests.
As a former professor myself, I would add that the university system combines learning with assessing. Sometimes those goals conflict. Faced with limited time and an expectation that not everyone can earn A's, not to mention consequences of getting too friendly with students, few teachers can create the connection that Deutschman describes.
Ironically, as a society, collectively we're like the patients in the Dean Ornish study. His patients knew they should lose weight and exercise. We know we're implementing programs that don't work. Why do we keep doing it? Why do we keep building prisons and creating health programs that don't address the causes of the problem?
And do we really need to learn from credentialed experts? Ornish's own change agent was the man who taught his sister's yoga class. It seems that relationships lead to therapy, not a particular set of techniques. It's little wonder that lightly-trained coaches, without the cloaks of power and professionalism, have been successful as change agents for many of their clients.
If institutions and widely held beliefs don't change, more of us may die, literally or metaphorically. That the unintended lesson of this deceptively simple book.
A terrific book.......2007-05-07
If at all possible I purchase the audio CD version of books, and the hard copy of the book as well. Being a frequent traveler, being able to listen to the book gets my creative thought flowing. I then can use the book to drill down on more information as time permits. I found Change Or Die to be a very interesting and helpful book. Being involved in organizational change initiatives, I found the book to provide insights as to why change is difficult, and most often why change initiatives fail before they can bare fruit. The book offers helpful strategies for helping people work through the process of change. Despite the negative statistics that the author cites regarding success rates of change initiatives, I found the book to be very hopeful - in that there are concrete things that we can do to help the change process along. I found the examples that the author uses to be very interesting. The book and the CD is worth multiple readings and listenings.
You might not die, but if you don't have that attitude you might not change.......2007-03-30
I was first attracted to this book when I spotted its stark black and white cover with the simple words "Change or Die". It was enough to get my attention on a flight layover, and I made a note to myself to check out the book when I got home.
I judge a book on if it's able to accomplish what it sets out to do. If it does at least that I'll give it 4 stars. If I feel the author went above and beyond the tour of duty to get his point across, I'll give it 5. That being said, this book is a solid 4, 4 still being very good.
Did this book get the point across that if you don't change you'll die? Actually, yes. The author uses several well-laid out case examples from heart patients to career criminals to demonstrate why change is so important; he also retells his own personal "change or die" story, which lets you know that he doesn't just talk the talk, he also walks the walk. Even though you may not be able to relate to all the people in the book (I am neither a criminal nor a heart patient), he brings their stories close down to a personal level and then details how they each used some version of the 3-steps to change (Relate, Repeat, Reframe) to bring their life and outlook to a new, positive level.
The case studies (stories really), the application of the 3-steps, and the simplicity are really the strong points of the book. I'm not sure if Mr. Deutschman is a psychiatrist or not, but the writing style came across as very down-to-earth and easy to read. It wasn't bogged down in any psycho babble, just 3 steps and how different people applied them to their lives, and the lives of others to change. That's it. Unlike other books covering the topics of change or psychology, it doesn't get cheesy or sugar-coated or cliched, and I was glad for it. This may also be a weakness of the book, since it really wasn't inspirational nor used "go-get-'em" language. That's not say it isn't, it is inspirational in its own way because you get to see how change is possible for even the most ordinary or hopeless situations. But I feel the author could have used a little more enthusiasm in his writing, that's a very minor quibble though.
Another small issue i have with the book, which is purely subjective, is that I wish the author spent a little more time on personal change, or at least gave more examples. There were perhaps 25-30 pages on personal change, and I bought this book expecting more of that. HOwever, I know this book was meant for the topic of change on a personal, corporate, and organizational levels so the author really did cover what he wanted. Hopefully, in the future he'll come out with a follow up dealing solely with the topic of personal change.
Overall, if you are interested in changing yourself, your company, or group, this is a solid book. You can read it in a few days, and not feel overwhelmed with complex psycholiteral language. Instead, there's a lot to learn from the many stories and cases presented here. You really will learn how the 3-steps to change (Relate, Repeat, Reframe) are applied, but it is still up to you to use them.
Change or Die CD.......2007-03-24
The CD was very imformative and very well done, however I would have loved to see a little more "how to" included. It talks about the 3 keys to change but could use more information regarding how to go about changing yourself, changing a loved one and changing a corporation. Still worth buying, I learned a lot and I think it is very accurate.
Book Description
Getting a new job or a big promotion is like building a house: You need to get the foundation right for both. With a job, the quick-drying cement is how well you do in your first hundred days, since they establish the foundation for long-term momentum and great performance.
Tom Neff and Jim Citrin are two of the world’s leading experts on leadership and career success. As key figures at Spencer Stuart (hailed by the Wall Street Journal as the number one brand name in executive search), they must understand the criteria for success when they recruit top executives for new leadership positions.
Through compelling, first-hand stories you will hear from people such as Jeffrey Immelt, CEO of GE, on how his career has been a series of successive first hundred days. Larry Summers, president of Harvard University, talks candidly about what he could have done differently in his early days to avoid dissipating goodwill among the diverse constituencies important for his future success. Gary Kusin of Kinko’s shares the specifics of the hundred-day action plan he crafted for himself before he started his new job. Paul Pressler of Gap Inc. shows how he developed a general strategic agenda that established fundamental principles and goals, waiting to prepare a more detailed strategic plan until later in his tenure.
Tom Neff and Jim Citrin’s actionable eight-point plan will be the foundation for your success—whether you are moving to a new organization or being promoted—showing how to:
• Prepare yourself mentally, physically, and emotionally from the time you accept until the time you begin
• Manage others’ expectations of you—bosses, colleagues, and subordinates
• Shape and build the team that will work with you
• Learn the lay of the land and find out how things “really work around here”
• Communicate your story effectively to people inside and outside the organization
• Avoid the top ten traps that confront every new leader, such as disrespecting your predecessor, misreading the true sources of power in the organization, or succumbing to the “savior syndrome”
When you start a new job you are in what AOL’s Jon Miller calls a “temporary state of incompetence,” faced with having to do the most when you know the least. But with the eight-point plan of You’re in Charge—Now What? you’ll understand and be able to take action on the patterns that will build your success.
Also available as an eBook
Customer Reviews:
Get a leg up on the competition.......2007-10-08
An executive how-to kit for the first 100 days suitable for both small and large businesses - a hard nut to crack. Thomas Neff and James Citrin offer a seven-step action plan for any new executive: do your homework, align expectations, build a management team, develop a strategy, explore and define the culture, find the source of power and set a vision for the company. Few other reviewers have claimed these to be `self-evident' and motherhood and pie, but the examples provided by the authors are well worth the time on their own. The book may not revolutionize your thinking, but it has certainly helped me identify a few underwater stones - experience is cheapest second hand, do not overlook this book.
Czarnecki's "You're In Charge..What Now?" Better for non-CEOs.......2007-06-17
When I saw the "Recommended for You" email, I thought Gerald Czarnecki had come out with a sequel. Instead, I find a not as elegant knock-off.
Czarnecki offers a much better, more digestible plan for those who are newly appointed in positions of management. His "Seven Essential Steps for Work Leader Success" are useful and proven techniques for those who need it the most: the everyday people in an organization who get the job done, not the Stanford-grad CEOs who have already spent years in management and academia learning the ropes. I have recommended his book to friends in just about every industry, from IT to the military. I, myself, found Czarnecki's book extremely useful as a new senior non-commissioned officer in dealing with people who became my subordinates overnight. Unfortunately, this book did not address that sort of issue.
This book isn't a terrible book by any means, and perhaps for a CEO or high-level manager it is something good. As I am neither, I didn't find it appealing. It's essentially the same information you can find elsewhere, and as a previous reviewer pointed out, the tips and techniques are more for those already in the boardroom. Go back to Czarnecki's original if you are a new manager, especially one who was promoted from within, or looking for a gift for the grad or newly promoted.
You're In Charge...What Now?
Very Helpful in Starting Off on the Right Foot.......2007-06-04
My executive coach recommended this book and she was right. It is very well organized with lots of examples on how to get started as the new leader in a large organization. Suitable for small but oriented towards large business of all types. Did not provide Government examples but was still very helpful. I read the book cover to cover and made lots of notes. Try to read at least 3 weeks before reporting. I am three weeks into a Government IT job with a staff of 650 and $100M in budget and all the signs are there that this book was helpful for accelerating my early take-off.
Good Guide.......2007-05-01
I bought You're in Charge... on Amazon.com. I am interested in the leadership process, how to approach new roles, some of the pitfalls, etc and thought this was a good book on the subject. I do believe that the best place to get leadership ideas and tips is from Michael Watkins' The First 90 days, but I think Thomas Neff and James Citrin provide aspiring leaders with a worthwhile book.
The best feature, although sometimes over done are the real life examples of CEO's who took the reigns, and what they did. Whether it was a turnaround situation, or continuing a legacy of success, there are some standard approaches that each of these leaders used. The premise of the book is that there are 8 steps to the new leadership process -
1. Prepare yourself before taking over
2. Align expectations (internally, externally)
3. Build a management team you can rely on
4. Build a strategy (Which includes just refining the old one)
5. Transform the culture to aling it with your expectations
6. Manage up and where influence lies (Board, boss, whoever has more power... and also manage those who have institutional influence.)
7. Communicate your vision, your steps in the process, strategy
8. Avoid common pitfalls.
Nothing really earth shattering here, but certainly good advice. The focus of the book are the steps every leader should take within the first 100 days of your tenure.
One of the more interesting parts of the book goes back to the CEO's and what they did. Since this was published in 2005, some of the CEO's haven't turned out to be the captains fo industry that they are potrayed to be (At least from a market perception perspective.). You read about Paul Pressler and Bob Nardelli and what they did in their first 100 days. Needless to say, as time passed, their reputations are somewhat tarnished now. There are others referenced as well that haven't been treated very kindly by the marketplace.
Anyhow, there is no harm in picking this up, although like I referenced before, I think there are other leadership books out there that I more worthwhile. You're in Charge tends to get a bit over done, but if you can overlook that, there are some worthwhile tips to pick up.
Written only for CEOs.......2007-01-09
If you are a brand new CEO and need to know how to run your organization, buy this book. If you are at any lower level, this book is not meant for you.
The authors state directly from the beginning that they focus more on CEOs than most other positions but the lessons learned are applicable to anyone. This is not true. The author focus too much on the role of a CEO. The examples and suggestions are unique to that role. In one section the book describes how to find your management blind spots such as research and development, marketing, etc. If you are a software development manager in a large firm, your knowledge of marketing or R&D will most likely do little for your career. Yet this book highlights that as areas you should improve.
Another example on how the book focuses too much on CEO is displayed in the how-to-work-with-your-boss chapter. They entire chapter discusses how you should interact with the board of directors! This is a complely different relationship than what 99.9% of workers engage in. The relationship you have with your boss is possibly the most important relationship in your career. To focus this chapter on working with the board makes it absolutely useless to anyone who is not an officer or anyone that does not work for a private firm.
Book Description
In this groundbreaking book, Mary O'Hara-Devereaux -- an internationally renowned business forecaster -- shows how organizations can hone their competitive edge during these uncertain times. Using the metaphor of traveling through the badlands of the American West, Navigating the Badlands offers the principles, tools, transformative strategies, and essential understanding executives and business leaders need if they are to weather the rugged, global business landscape of the future. Throughout the book O'Hara-Devereaux reveals how business leaders can seize the opportunity to create new value from successful alliances, reach global markets, and find top talent.
Download Description
In this groundbreaking book, Mary O'Hara-Devereaux -- an internationally renowned business forecaster -- shows how organizations can hone their competitive edge during these uncertain times. Using the metaphor of traveling through the badlands of the American West, Navigating the Badlands offers the principles, tools, transformative strategies, and essential understanding executives and business leaders need if they are to weather the rugged, global business landscape of the future. Throughout the book O'Hara-Devereaux reveals how business leaders can seize the opportunity to create new value from successful alliances, reach global markets, and find top talent.
Customer Reviews:
Navigating the Badlands.......2007-01-17
I have tracked the global environment for over twelve years and have learned much more about this environment by reading Mary O'Hara-Devereaux's book. In my opinion, it's a must read for educators and business professionals.
Highly Recommended!.......2005-04-11
Every few hundred years, the Western world takes itself apart and puts itself together again. Peter Drucker observed that this process of dissolution and reconstitution occurs so decisively that, afterward, people who live in the new world cannot even imagine the world of their parents or grandparents. Author Mary O'Hara-Devereaux believes that we are about three-quarters through a 75-year period of such disruptive innovation. She calls the transition "the Badlands." Like the barren Dakota Badlands of the Old West, they are a painful trial that makes or breaks people, and either way leaves them with a new sense of identity. The author identifies several distinct transitional pains for which she prescribes an equal number of palliatives. Her analyses and prescriptions can be thought provoking, though they are seldom trail blazing. While the book may be more smoke than fire, we find that smoke signals can be useful for the long-range vistas in the Badlands. (And, by the way, the author includes a chapter on China that seems almost as parenthetical as this sentence, though interesting enough. In reality, China looks like the pivot point of Badlands transitions, and how it comes through may affect how your neighborhood comes through, as well.)
Book Description
Under Andy Grove's leadership, Intel has become the world's largest chip maker and one of the most admired companies in the world. In
Only the Paranoid Survive, Grove reveals his strategy of focusing on a new way of measuring the nightmare moment every leader dreads--when massive change occurs and a company must, virtually overnight, adapt or fall by the wayside.
Grove calls such a moment a Strategic Inflection Point, which can be set off by almost anything: mega-competition, a change in regulations, or a seemingly modest change in technology. When a Strategic Inflection Point hits, the ordinary rules of business go out the window. Yet, managed right, a Strategic Inflection Point can be an opportunity to win in the marketplace and emerge stronger than ever.
Grove underscores his message by examining his own record of success and failure, including how he navigated the events of the Pentium flaw, which threatened Intel's reputation in 1994, and how he has dealt with the explosions in growth of the Internet. The work of a lifetime,
Only the Paranoid Survive is a classic of managerial and leadership skills.
The Currency Paperback edition of
Only the Paranoid Survive includes a new chapter about the impact of strategic inflection points on individual careers--how to predict them and how to benefit from them.
Customer Reviews:
Great Insight Into a Business Leader's World.......2007-10-20
This book covers the history of Intel, some great stories, his management approach and even the daily regime of a business warrior. I highly recommend. And another thing I like - it is relatively short.
Enriching Personal Real-Life Account by Someone Who Had Managed a Mega-Size Corporation!!! .......2007-03-20
The real value of this book is that it is written by someone, Andrew Grove, who has actual experiences and managed a start-up right up to a mega successful corporation. There are tons of management and marketing books written by people, based on case-studies and analysis, but lack actual experiences managing or working in a corporation.
The main concept of this book is on strategic inflection point, which is a time in the life of the business when its fundamentals are about to change. This change can either infer an opportunity to rise to new heights or signal the beginning of the end. Hence, this book is about the impact of changing rules, guidelines to assist in identifying those situations and about finding your way through those uncharted territories. This book serves to raise our awareness of going through cataclysmic changes and to provide a framework in which to deal with them.
This book uses Porter's competitive analysis strategy in terms of the 6 forces as a base. The 6 forces are
1. Power, vigor and competence of existing competitors
2. Power, vigor and competence of complementors
3. Power, vigor and competence of customers
4. Power, vigor and competence of suppliers
5. Power, vigor and competence of potential competitors
6. Power, vigor and competence of substitutes
Once a very large change happens in one or several of these 6 forces, a "10X" force is in effect. Very often the transition from a normal business environment to that of a "10X" business environment is very gradual and thus, it is difficult to pinpoint the exact time in which the "10X" force came about. Strategic inflection point comes about when this balance of forces shifts from the normal environment to that of the new "10X" environment and it is difficult to pinpoint its exact occurrence.
The circumstances that help to identify this strategic inflection point are
1. Presence of troubling sense that something is different such as changes in customers' attitudes, entrant of new competitors, etc.
2. Growing dissonance or misalignment between corporate statements and operation actions.
3. Emergence of new framework or actions.
4. New set of corporate statements is generated.
Andrew gave an analogy of working your way though a strategic inflection point to be just like venturing into the valley of death, the perilous transition between the old and the new environments. It is difficult to know the right moment to execute the appropriate actions. Since timing is everything, it is attractive to undertake these changes when the company is in a healthy financial state. This means "acting when not everything is known, when the data aren't in.", merely relying on "instinct and personal judgments" (Chapt 2). Hence it is a matter of training your instincts to pick up a different set of signals.
The only way we know whether a change signals a strategic inflection point is through the process of clarification that comes from broad and intensive debate. This debate should involve technical discussions, marketing discussions and considerations of strategic repercussions (how will it affect our business if we make a dramatic move; how will it affect if we don't?). The more complex the issues are, the more levels of management should be involved because people from different levels of management bring completely different points of view and expertise. The debate should involve people from outside the company, customers and partners with different areas of expertise and interests. When dealing with emerging trends, you may very well have to go against rational extrapolation of data and rely instead on anecdotal observations and your instincts. (chapter 6). Constructively debating tough issues and getting somewhere is only possible when people can speak their minds without fear of punishment.
Andrew offers a few guidelines to discern "signal" from "noise"
1. Is your key competitor about to change? Suggested using the "silver bullet test": If you had just one bullet, whom among your many competitors would you save it for? When the answer to this question stops being as crystal clear, it is time to sit up and pay special attention.
2. Is your key complementor about to change? Does the company that in the past years mattered the most to your business seem less important today? Does it look like another company is about to eclipse them? If so, it may be a sign of shifting industry dynamics.
3. Does it seem that people who for years had been very competent have suddenly gotten decoupled from what really matters? If key aspects of the business shift around us, the very process that got us where we were might retard your ability to recognize the new trends.
Generally you cannot judge the significance of the strategic inflection point by the quality of the first version or release of the product. You will need to draw on your experiences to discern its possible impacts.
Strategic dissonance is the divergence between actions and statements; saying one thing and doing another. Strategic dissonance is an automatic reaction to a strategic inflection point that probing for it is perhaps the best test of one.
Clarity of direction, which includes describing what we are going after, as well as, describing what we will not be going after, is exceedingly important at the late stage of a strategic transformation. This book defines strategic plans as statements of what we intend to do, whereas strategic actions as steps we have already taken or are taking. Strategic plans are abstract and are usually couched in language meant for the company's management. Strategic actions matter because they immediately affect people's lives. The most effective way to transform a company is through a series of incremental changes that are consistent with a clearly articulated end result.
This book mentions the "Taillight" approach - some companies may profitably wait for others to test the limits of technological possibilities or market acceptance and then commit to following, catching up and passing them.
A question that often comes up at times of strategic transformation is whether you should pursue a highly focused approach, betting everything on one strategic goal or should you hedge. It takes every erg of energy in your organization to do a good job pursuing one strategic aim, especially in the face of aggressive and competent competition. It is hard to lead the organization out of the valley of death without a clear and simple strategic direction. Demoralized organizations are unlikely to be able to deal with multiple objectives. Thus, hedging is expensive and dilutes commitment, and is not recommended.
"Most companies don't die because they are wrong; most die because they don't commit themselves... The greatest danger is in standing still" (Chapter 8).
The leader needs to show interest in the elements leading to the strategic direction, by getting involved in details that are appropriate to the new direction and by withdrawing attention, energy and involvement from those things that do not fit. At times like this, the calendar is the most important strategic tools in communication. Andrew emphasizes that communicating strategic change in an interactive exposed fashion is important and necessary such as corporate email announcements and meetings, etc.
Companies that successfully navigate through strategic inflection points tend to have a good dialectic between bottom-up and top-down actions. Bottom-up actions come from the ranks of middle managers, who by the nature of their jobs are exposed to the first whiffs of the winds of change, who are located at the peripheral of the action where change is first perceived and who catch on early. But by the nature of their work, they can only affect things locally. Their actions must meet halfway the actions generated by senior management. While those managers are isolated from the winds of change, but once they commit themselves to a new direction, they can affect the strategy of the entire organization. The best results seem to prevail when bottom-up and top-down actions are equally strong. When the top management lets go a little, the bottom-up actions will drive towards chaos by experimenting, by pursuing different product strategies, by generally pulling the company in a multiplicity of directions. After such creative chaos reigns and a direction becomes clear, it is up to senior management to reign in chaos. A pendulum-like swing between the 2 types of actions is the best way to work your way through a strategic transformation. What is needed is a balanced interaction between the middle managers, with their deep knowledge but narrow focus and senior management, whose larger perspective could set a context.
An organization that has a culture that can deal with these 2 phases - debate (chaos reign) and a determined march (chaos reined in) is a powerful, adaptive organization. Such an organization has 2 important attributes:
1. It tolerates and even encourages debates. These debates are vigorous, devoted to exploring issues, indifferent to rank and include individuals of varied backgrounds.
2. It is capable of making and accepting clear decisions, with the entire organization then supporting the decision.
This book emphasizes on the concepts by reliving a few of Intel's crisis; the mid-80s shift from memory to microprocessors business, RISC vs CISC architecture and during the fall of 1994 the floating point bug associated with Intel's flagship device; the Pentium processor. The magnitude of this crisis is so significant in that a tiny flaw in the microprocessor's floating point unit could mushroom into half a billion dollars' worth of damage in less than 6 weeks. This was later narrowed down to 2 key factors. First the success of Intel's merchandising "Intel Inside" program, which has projected a strong Intel image right to the end-user, became a double-edge sword in that end users directly contact Intel for a replacement microprocessor. In a normal incidence, it is likely to be the computer manufacturers who will perform the recall and replacement. But Intel's identity is so strong with the end-users that they became the ones asking for a recall and replacement. Second, the other factor is attributed to Intel's sheer size. Intel had become gigantic in the eyes of the computer buyers. And thus the huge cost in replacement.
This book also relates the transition of the computer industry in the 80s vertical alignment to that in the 90s; the horizontal alignment. This came about with the appearance of the microprocessor and then the personal computer. The "10X" force came about when the technology permitted the integration of several chips into one single chip and this same microprocessor enabled the production of all kinds of personal computers. As the microprocessor became the basic building block, economics of mass production worked its charm giving extremely cost-effective PCs. Over time, this changed the entire structure of the industry and a new horizontal industry emerged. As a result of this trend, companies previously successful in the vertical alignment, but who failed to adapt or recognize this "10X" force failed and no longer existed today. Examples are Wang and Cray. At the same time, this change also spelled opportunities for new entrants such as Dell and Compaq. Thus when an industry goes through a strategic inflection point, the practitioners of the old industry may have trouble, while on the other hand, this new environment provides opportunities for new entrants into this industry.
The key characteristics of horizontal industries is that they live and die by mass production and mass marketing, bringing cost-effective solutions and more specialization, i.e the best in class for that particular market segment such as TV monitors, memory, storage devices, etc.
The new rules of the horizontal industry are
1. Do not differentiate without a difference. Do not introduce improvements whose only purpose is to give you an advantage over your competitor without giving your customer a substantial advantage. Example is a "better PC" departed from the mainstream standard and hence giving rise to software incompatibility.
2. Grab opportunity when there is a technology break or change coming along.
3. Price for what the market will bear. Price for volume. Work like the devil on your costs so that it becomes profitable. This leads to economies of scale whereby by being a large-volume supplier, you can spread and recoup those costs. In contrast, cost-based pricing will often lead you into a niche position.
To be a leader or survivor in a horizontal and commoditized industry, this book provides some food for thought. A prime example is Intel exiting the commoditized memory industry in which they were once in the lead, until the entrance of the Japanese manufacturers.
Rhetoric and boring!.......2007-01-11
This book is rhetoric and boring with a few examples of successful and unsuccessful ventures so I started reading about Grove and his background.
The influence of communism in his early years seems to have put Grove in the paranoia groove. The culture of paranoia is clearly seen in Intel's business today- slow decision making, trust issues with employees and even customers!
Hire and fire culture has made the remaining employees work the system to `survive' rather than innovate and thrive.
Compare and contrast this Apple or for that matter even AMD and you will realize these companies are more in tune with their customers and employees (and hence their stock holders) in terms of basic trust.
We are not in a communist environment anymore. By being paranoid Grove's Intel has proved, you can only survive and barely at that.
Only for business managers?.......2006-08-28
Contrary to popular opinion on this website, I found this book to be boring, repetitive and badly written. It was so boring I struggled to finish it during a journey where I had little else to do. This book summarizes a few events that were significant to Intel and offers advice on how similar business changes should be handled. Being an engineer, and not a manager, I found this to be vague and rambling. However I do agree with the book's title - Only the Paranoid survive. I think this outlook is useful for everyone, and not just business types.
Lengthy Writing.......2006-01-27
I picked up this book after seeing some good reviews about it.
The whole book is about "Strategic Reflection Point".
I was disappointed that Andy Grove didn't try to explain SRP in a more concrete manner. After finishing the book, I still have very vague & abstract knowledge on SRP.
Nevertheless, Andy Grove is still one of the best CEOs I admired.
Book Description
This book provides the most current, thorough, and contemporary account of the factors affecting the organizational design process, making important organization theories accessible and interesting. It addresses the many issues and problems that are involved in managing the process of organizational change and transformation, providing direct and clear managerial implications.
Topics covered in this comprehensive book are the organization and its environment; organizational design; organizational change; and finally, interesting case studies that illustrate the concepts presented.
A useful book that is appropriate for managers in any organization.
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