The Six Sigma Way Team Fieldbook: An Implementation Guide for Process Improvement Teams
Average customer rating: 4 out of 5 stars
  • Very Helpful resource!!!
  • Six Sigma Way Team Fieldbook
  • A priceless guide full of hundreds of templates and examples
  • Looking for Cost Reduction, Increased Productivity, and Loyal Costumers - This is the practical implementation guide
  • Classroom training for Six Sigma costs what!
The Six Sigma Way Team Fieldbook: An Implementation Guide for Process Improvement Teams
Peter S. Pande , Robert P. Neuman , and Roland R. Cavanagh
Manufacturer: McGraw-Hill
ProductGroup: Book
Binding: Paperback

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  1. The Six Sigma Way: How GE, Motorola, and Other Top Companies are Honing Their Performance The Six Sigma Way: How GE, Motorola, and Other Top Companies are Honing Their Performance
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ASIN: 0071373144

Book Description

This companion guide to the bestselling The Six Sigma Way focuses on the project improvement teams that do the real, in-the-trenches work of Six Sigma—measuring performance, improving quality and saving millions in the process.

The Six Sigma Way Team Fieldbook is a highly practical reference for team leaders and members, outlining both the methods that have made Six Sigma successful and the basic steps a team must follow in an improvement effort. Written by three veteran trainers of Six Sigma “Black Belts” and teams at GE, Sun Microsystems, and Sears, this hands-on guide helps teams obtain the skills they need to identify a product, service, or process that needs improvement or redesign; gather data on the process and the rate of defects; find ways to improve quality up to a Six Sigma level—just 3.4 defects per million; and much more.

* Includes dozens of data-gathering forms and Six Sigma tools and worksheets
* Describes key improvement methods in a concise “how-to” format with checklists and tips

Download Description

This companion guide to the bestselling The Six Sigma Way focuses on the project improvement teams that do the real, in-the-trenches work of Six Sigma-measuring performance, improving quality and saving millions in the process.

Customer Reviews:

5 out of 5 stars Very Helpful resource!!!.......2007-10-05

This is a very helpful resource for me as a new blackbelt. The more I learn, the more this book makes sense!

5 out of 5 stars Six Sigma Way Team Fieldbook.......2007-03-24

An excellent resource for new Black Belts. Describes the DMAIC phases in plain english. A definite must for anyone training in the DMAIC methodology.

5 out of 5 stars A priceless guide full of hundreds of templates and examples.......2006-11-12

As a Transactional Six Sigma Black Belt, this has been one of the most useful six sigma books I own. It contains a wealth of illustrations and tools that are priceless in terms of teaching process improvement teams basic six sigma methods. Using this book, people in process improvement can learn to apply many of the basic six sigma concepts.

I cannot stress enough, the number of useful illustrations and examples that are in every chapter in this book. Where most six sigma books tell you what six sigma is and how to analyze and measure, this one gives you the communication tools that are essential for getting and keeping an improvement project on-track.

Although many six sigma people would disagree with me on this point, I am a firm believer that Process Improvement & Management is the program to achieve business change success and six sigma is a tool to help accomplish and control the improvements.

A must read and a bargain-priced book. I recommended it to every process improvement team I lead and the feedback is always a "Wow - what a book!"

5 out of 5 stars Looking for Cost Reduction, Increased Productivity, and Loyal Costumers - This is the practical implementation guide .......2006-07-17

Six sigma is a quality system that has helped world class companies save millions and gain costumer. It was brought into fame by the legendary Jack Welch during his years at General Electric.

This book is a practical implementation guide and the companion for "The sis sigma way: How GE, Motorola, and other top companies are honing their performance". Buy this book if you are already involved in a sis sigma initiative in your organization, either as a black belt, green belt, or champion. If you are looking for an introduction to fundamentals an systems implementation, you may do better with "The sis sigma way: How GE, Motorola, and other top companies are honing their performance", which is a comprehensive self-help guide to adapting and using the six sigma system under various conditions. Half of the book focuses on implementation through a detailed and flexible five-step "road map", filled with practical directions.

Either if you are looking to solve an specific process problem, or want to implement six sigma company wide, both books will help you develop a method that fits the specific needs of your company or organization.

4 out of 5 stars Classroom training for Six Sigma costs what!.......2005-11-05

I began my journey to learn about Six Sigma around a year ago. At that time I investigated classroom training on Six Sigma. The cost for Six Sigma training was far too expensive for my management team to seriously consider. My most viable option was to train myself. I bought seven, yes seven, books on the topic of Six Sigma. This book was the best of the seven resources I purchased. This book is an inexpensive resource for training. I would also recommend an introduction to Six Sigma to supplement this book. My recommendation would be, "What is Six Sigma?" (another book by Pande). I have several years of quality experience so not every newcomer can just read a book. For most business process improvement efforts this book can give you the education to be dangerous against company waste and inefficiencies.
The Six Sigma Way: How GE, Motorola, and Other Top Companies are Honing Their Performance
Average customer rating: 4.5 out of 5 stars
  • Horridly boring.
  • Excellent Book
  • A Six Sigma Primer
  • Six Sigma Overview - Full of Excellent Case Studies
  • Good overview but little substance
The Six Sigma Way: How GE, Motorola, and Other Top Companies are Honing Their Performance
Peter S. Pande et al , Robert P. Neuman , and Roland R. Cavanagh
Manufacturer: McGraw-Hill
ProductGroup: Book
Binding: Hardcover

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ASIN: 0071358064

Amazon.com

Six Sigma is a data-driven management system with near-perfect-performance objectives that has been employed to acclaim at leading corporations like General Electric. Its name is derived from the eye-catching statistical target of operating with no more than 3.4 defects per one million chances, but Peter Pande, Robert Neuman, and Roland Cavanagh--associates in a firm providing Six Sigma implementation, training, and management services--contend its principles can be applied in businesses of all types to routinely reduce costs, improve productivity, increase market share, and achieve other positive results. The Six Sigma Way is their comprehensive self-help guide to adapting and using the system under various conditions. Its first two parts cover fundamentals and provide specific suggestions for aligning the process with individual needs and goals. (These include sections on balancing potential costs and benefits, clarifying objectives, and defining time frames.) The final part, which accounts for more than half the book, focuses on implementation through a detailed yet flexible five-step "road map" tied to a company's core processes, key customers, current performance, "high-potential improvement opportunities," and future practices. While the procedure is quite complex, diligent managers should be able to bring at least basic components to their organization with the tools and techniques provided. --Howard Rothman

Book Description

Six Sigma is a system for improving the quality of organizational processes. It was originally developed at Motorola in the 1980's and has become one of the most widely discussed and reported trends in business over the past two years, thanks largely to the phenomenal successes of the Six Sigma program at one of the world's most successful companies, GE. GE CEO Jack Welch, has been preaching about and implementing the Six Sigma philosophy throughout GE, and credits the program with millions of dollars in annual cost savings and product quality improvements.

Download Description

Six Sigma -- the organizational quality system made famous by GE's legendary Jack Welch -- has set new standards for process improvement. The Six Sigma Way is the first book to provide basic, non-technical information on understanding and implementing Six Sigma. Eye-opening success stories show how companies including GE, Motorola, Allied Signal, and others have used Six Sigma to produce millions in cost-savings and quality improvements. Written to give managers a basic overview of what Six Sigma is and how to implement it, The Six Sigma Way covers the application of Six Sigma across all industries.

Customer Reviews:

2 out of 5 stars Horridly boring........2007-09-13

More power to you if you can get something worthwile from this book. I bought the book on CD, and it was easily the most forgettable experience I've had in a while. The information is presented from a 30,000 mile view. So "big picture" oriented that it's useless to try and consider the action behind the concepts presented.

If you're looking for a way to appear to have read something complicated and high level about Six Sigma. you found your source. If you want real, usable information, look elsewhere.

4 out of 5 stars Excellent Book.......2007-09-07

No Joke. A serious six-sigma book written in most elegant form. I like the part where the Authors provide insights into "Sir Pork" - a really good way to put serious stuffs into readable form. Ignore the stars. It could have been 6 :).

4 out of 5 stars A Six Sigma Primer.......2007-02-25

If you're looking to learn about Six Sigma, this is the book to start with. It provides a good overview and quickly dispels the common myths (e.g. Six sigma is for manufacturing companies alone). It helps the reader to determine if Six Sigma is right for his/her organization, and provides clear steps demonstrating how to implement the six sigma roadmaps. It doesn't get too heavy into the advanced statistics, although there is a chapter that explains some of the tools and how they are used. Bottom line: While the reader may still need some assistance (from a trained Black Belt), this book provides the tools necessary to complete a six sigma project. I've read a few books on the topic and this was the most comprehensive - the best of the lot.

5 out of 5 stars Six Sigma Overview - Full of Excellent Case Studies.......2006-11-22

While studying to become a Black Belt in Six Sigma, I found this book to be the most excellent overview of the history and benefits of Six Sigma. I did extensive research into useful books - and found this one to be the most effective.

Many other Six Sigma books try too hard to teach the material - and this book presents the basics, with strong business case studies of success.

If you are involved in the study or use of Six Sigma - I believe this is an essential book in your library.

3 out of 5 stars Good overview but little substance.......2006-11-04

This audio book was more of a cheerleader for six sigma than a book to gain knowledge. It would be a good source of information if you have never heard of six sigma, but otherwise it is not very useful. The reader also has an annoying voice.
Statistical Process Control and Quality Improvement, Fifth Edition
Average customer rating: 3 out of 5 stars
  • A General Book for SPC
Statistical Process Control and Quality Improvement, Fifth Edition
Gerald M. Smith
Manufacturer: Prentice Hall
ProductGroup: Book
Binding: Hardcover

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ASIN: 0130490369

Book Description

This “mathematics-friendly” volume introduces readers to basic concepts and applications of Statistical Process Control (SPC). Readers get a solid foundation in control charts—including setting scales, charting, interpreting, and analyzing process capability. Problem-solving techniques are emphasized, and all learning is linked to the implementation of SPC in the workplace. The volume offers an introduction to quality concepts and statistical process control, quality issues, variation and statistics, an introduction to tables, charts, and graphs, probability and the normal distribution, control charts, variables charts for limited data, attributes control charts, problem solving, gauge capability and acceptance sampling. For quality control trainers and quality management/improvement teams.

Customer Reviews:

3 out of 5 stars A General Book for SPC.......1999-06-24

For people who would like to get overall information about SPC; it is good for you.

If you are looking for a book with case study, it may not good for you.
Quality Improvement Through Planned Experimentation
Average customer rating: 4 out of 5 stars
  • A serious book for quality practitioners
Quality Improvement Through Planned Experimentation
Ronald Moen , Thomas W Nolan , and Lloyd P Provost
Manufacturer: McGraw-Hill Professional
ProductGroup: Book
Binding: Hardcover

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ASIN: 0079137814

Book Description

The methodology engineers need to plan and conduct experiments to quantify cause-and-effect mechanisms in complex systems

Updated to include the latest in experiment design, this breakthrough resource offers a comprehensive framework for the sequential building of knowledge -- a model for improvement -- that is key to making improvements. Step by step, you discover the tools and properties of sound experiments, the methods of planned experiments, and their application to the design of new and improved products and services.

Case studies of experiments in action, and forms and checklists facilitate the adoption of the methods into your daily work. The Second Edition includes new and expanded coverage of how to:


* Test changes to products, processes, and systems
*Evaluate the measurement process
* Extend planned experiments to large systems
*Apply experiments to new product design

Customer Reviews:

4 out of 5 stars A serious book for quality practitioners.......2000-03-14

This is a book about quality improvement via proven techniques of statistical experiment design. It is full of illustrative examples, with mathematical details kept to a minimum. It is an excellent source of reference for industry personnel interested in improving the performance of products and processes beyond the deployment of the usual technical (engineering) approaches.
Design of Experiments Using The Taguchi Approach: 16 Steps to Product and Process Improvement
Average customer rating: 4 out of 5 stars
  • Blatant Commercialism
  • Great book for practical applications
  • An Introduction to More Effective Experimentation
  • Must have for Quality Control Professionals and Educators
  • User friendly
Design of Experiments Using The Taguchi Approach: 16 Steps to Product and Process Improvement
Ranjit K. Roy
Manufacturer: Wiley-Interscience
ProductGroup: Book
Binding: Hardcover

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ASIN: 0471361011

Book Description

Fulfill the practical potential of DOE-with a powerful, 16-step approach for applying the Taguchi method

Over the past decade, Design of Experiments (DOE) has undergone great advances through the work of the Japanese management guru Genechi Taguchi. Yet, until now, books on the Taguchi method have been steeped in theory and complicated statistical analysis. Now this trailblazing work translates the Taguchi method into an easy-to-implement 16-step system.

Based on Ranjit Roy's successful Taguchi training course, this extensively illustrated book/CD-ROM package gives readers the knowledge and skills necessary to understand and apply the Taguchi method to engineering projects-from theory and applications to hands-on analysis of the data. It is suitable for managers and technicians without a college-level engineering or statistical background, and its self-study pace-with exercises included in each chapter-helps readers start using Taguchi DOE tools on the job quickly. Special features include:

Engineers and technical personnel working in process and product design-as well as other professionals interested in the Taguchi method-will find this book/CD-ROM a tremendously important and useful asset for making the most of DOE in their work.

Customer Reviews:

1 out of 5 stars Blatant Commercialism.......2007-05-07

I found this book to be noting but a thinly disquised sales pitch for software, training and consulting services. A real rip off.

5 out of 5 stars Great book for practical applications.......2002-03-29

I bought this book hoping to learn DOE using Taguchi Methods and apply what I learned to real life problems in my work. It was very helpful. Not only did it help me learn the methods I needed to perform my testing at work but I did it in only 8 days of reading. The book was very easy to read and the examples helped me understand everything I needed to know to apply this method to real situations. A great buy for anyone looking to learn Taguchi Methods.

5 out of 5 stars An Introduction to More Effective Experimentation.......2002-02-20

The challenge that all research directors and senior scientists face is that virtually all scientists are originally trained to believe that the only proper way to conduct an experiment is to vary only one factor at a time while holding all other variables fixed. This belief, which can be shown mathematically to be totally incorrect, has been a drag on the scientific community for decades, causing experimental science to be much less productive than it should be. In fact, by properly designing experiments in which several factors are varied in a carefully thought out, predetermined pattern, much more information can be obtained with far fewer experiments.

What Dr. Roy has achieved in his book on experimental design is to clearly explain why this is so and to provide the tools which allows his readers to overcome their ingrained beliefs and adopt a more effective method of designing their own experimental programs.

Of particular interest is his discussion of experimental design using orthogonal arrays (Chapter 4) for it is in this part of the book that the full power of modern approaches to experimentation become most evident. Here, he illustrates how a set of as few as eight experiments can be used to determine how three presumable independent factors, such as time, temperature and concentration, can be studied to obtain detailed information not only on how each factor individually effects the quality of the final product, but also on the extent to which the factors interact.

Historically, learning this type of technique for designing experiments has been a daunting task since somewhat tedious mathematically manipulations are required for both the design of the experiment and the analyses of the resulting data. However, included with Dr. Roy's book is complete software which eliminates the need for the experimenter to either manually solve the handful of equations needed to extract the results in useful form, or to develop custom spreadsheets in an attempt to automate the process. The software is easy to use and includes all of the tables and data which are used in the book to illustrate the principles of experimental design. The software is also capable of assisting the experimenter in designing sets of up to eight concurrent experiments, rapidly analyzing the data and generating graphical and tabular presentations which greatly aid in the interpretation of the results.

This is an extremely useful book which can have a major beneficial effect on the productivity of any laboratory engaged in experimental process research such as crystal growth, chemical synthesis or manufacturing. By allowing the reader to overcome his innate aversion to varying more than one experimental factor at a time, the book makes it possible for the reader to become a much more productive scientist or engineer and become a role model for his coworkers to emulate.

5 out of 5 stars Must have for Quality Control Professionals and Educators.......2002-02-05

First, I completely agree with all the good things mentioned in the other reviews, but wish to add the following comments:

1. The discussion group (usenet) hosted by Dr Roy is fantastic. If by chance you don't "get it" from reading the book, a simple question posted to the usenet frequently gets you an answer, often within a few hours (its a vocal crowd!!). Many times, the author himself responds to usenet questions. And, on at least one instance, after I repeatdly asked my question, he began exchanging emails with me, which then led to some pleasant phone disscussions.

2. User friendly software and support. See above.

3. Taguichi is frequently attacked by full blown Design of Experiments statistical types who miss the whole point. I strongly encourage all professionals interested in gauging quality control to try out his books and the free software downloads....

An excellent book with powerful software and support......

Reads like a winner, looks like a winner, performs likes a winner....... need I say more...

Auburn Alabama

5 out of 5 stars User friendly.......2002-02-05

Dr.Roy's book is amazing. He has covered almost everything you need to know about the Taguchi method - even meticulous things. This book will suite both for beginners as well as for experts. The CD which comes along with this book is very helpful in understanding the concept behind the analysis with more than 50 examples. If at all you are looking for a book about Taguchi design of Experiments - I highly recommend one and all to buy Dr.Roy's book and benefit through his work.
I started as a beginner and now Iam an expert in Taguchi analysis - and the credit goes to Dr.Roy - he also helps personally in answering your questions.
Thank you very much Dr.Roy.
Three CHEERS to Dr.Roy!
Statistical Methods for Quality Improvement (Wiley Series in Probability and Statistics)
Average customer rating: 5 out of 5 stars
  • Worth 5 stars
  • Excellent book, easy to read and understand
Statistical Methods for Quality Improvement (Wiley Series in Probability and Statistics)
Thomas P. Ryan
Manufacturer: Wiley-Interscience
ProductGroup: Book
Binding: Hardcover

StatisticsStatistics | Economics | Business & Investing | Subjects | Books
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ASIN: 0471197750

Book Description

A comprehensive, up-to-date survey of statistical methods for quality improvement

Statistical methods for quality improvement offer numerous benefits for industry and business, both through identifying existing trouble spots and alerting management and technical personnel to potential problems. In the Second Edition of his successful book that is still unrivaled in content, Tom Ryan continues to offer clear, thorough coverage of all available techniques-from basic control charts to regression and design of experiments, and the combined use of these tools. This edition is fully expanded and revised, bringing readers up to date with very recent research and providing a solid foundation from which to explore the statistical literature. Dr. Ryan tackles complicated topics in a logical, engaging, easy-to-understand style, downplaying mathematical formulas and making the material accessible to industrial engineers and applied statisticians alike. Special features of Statistical Methods for Quality Improvement, Second Edition include:

• Greatly expanded chapters on process capability indices and multivariate control chart methods

• Improved attributes control charts based on the author's research

• A detailed presentation of Six Sigma programs

• A new, separate chapter on CUSUM and EWMA procedures

• New material on robust design and Taguchi-type procedures

• Chapter appendices for more in-depth coverage of selected topics

• Very extensive and up-to-date references in each chapter, in addition to a bibliography of papers on a variety of control chart applications

Customer Reviews:

5 out of 5 stars Worth 5 stars.......2000-03-20

This is the best book in statistical quality control. A very good start for undergraduates. However, problems are not suitable for mathematicians because they are very very simple. The logic behind quality control is best presented in this book. I wish the author can increase the number of problems in this book by adding some difficult excercises.

5 out of 5 stars Excellent book, easy to read and understand.......1999-07-31

Well written book within 500 pages. Dr. Ryan has done a great job in presenting the material without much mathematical details. A good reference for any one from industry and can be good text for University.
Mastering Statistical Process Control: A Handbook for Performance Improvement Using SPC Cases
Average customer rating: Not rated
    Mastering Statistical Process Control: A Handbook for Performance Improvement Using SPC Cases
    Tim Stapenhurst
    Manufacturer: Butterworth-Heinemann
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    Binding: Paperback

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    3. Statistical Process Control Statistical Process Control
    4. Statistical Analysis Simplified: The Easy-to-Understand Guide to SPC and Data Analysis Statistical Analysis Simplified: The Easy-to-Understand Guide to SPC and Data Analysis
    5. SPC: Practical Understanding of Capability by Implementing Statistical Process Control, third edition (Walkabout) SPC: Practical Understanding of Capability by Implementing Statistical Process Control, third edition (Walkabout)

    ASIN: 0750665297
    Release Date: 2005-06-10

    Book Description

    Mastering Statistical Process Control shows how to understand business or process performance more clearly and more effectively. This practical book is based on a rich and varied selection of case studies from across industry and commerce, including material from the manufacturing, extractive and service sectors. It will enable readers to understand how SPC can be used to maximum effect, and will deliver more effective monitoring, control and improvement in systems, processes and management.

    The common obstacle to successful use of SPC is getting bogged down with control charts, forgetting that visual representation of data is but a tool and not an end in itself. Mastering SPC demonstrates how statistical tools are applied and used in reality. This is a book that will open up the power of SPC for many: managers, quality professionals, engineers and analysts, as well as students, will welcome the clarity and explanation that it brings to understanding the use and benefit of SPC in a wide range of engineering, production and service situations.

    Key case studies include using SPC to:
    · Measure quality and human factors
    · Monitor process performance accurately over long periods
    · Develop best-practice benchmarks using control charts
    · Maximise profitability of fixed assets
    · Improve customer service and satisfaction

    * Shows how your business, process and profitability can benefit from process management and control
    * SPC is widely used and widely misunderstood. This is the only book to take an applications based approach to SPC
    * Ideal for managers, process engineers and quality personnel in both manufacturing and service sectors, as well as students of management, statistics, operations research, MBAs and Six Sigma candidates

    Download Description

    Statistical Process Control (SPC) is a widely used method of measuring and monitoring processes in almost all industrial, business and service settings. Written by a leading expert and based on the experience of blue chip organisations such as Shell, Chevron, Nokia, British Gas, The World Bank and the European Commission, this is the only book that goes beyond the theory of SPC to show how to understand business or process performance more clearly and more effectively in practice. No other SPC text delivers such a practical and applied approach. It enables readers to understand how SPC can be used to maximum effect. Managers, quality professionals, engineers, analysts and students of business and systems engineering at undergraduate and MBA level will find it an invaluable reference.
    Design of Experiments for Process Improvement and Quality Assurance (Engineers in Business Series)
    Average customer rating: 4.5 out of 5 stars
    • Excellent Information Planning Experiments
    • review of design of experiments
    • review of design of experiments
    • Understandable Design of Experiments and Quality Application
    Design of Experiments for Process Improvement and Quality Assurance (Engineers in Business Series)
    Robert F. Brewer
    Manufacturer: Engineering & Management Press
    ProductGroup: Book
    Binding: Paperback

    Quality ControlQuality Control | Management & Leadership | Business & Investing | Subjects | Books
    Total Quality ManagementTotal Quality Management | Management & Leadership | Business & Investing | Subjects | Books
    Quality ControlQuality Control | Industrial, Manufacturing & Operational Systems | Engineering | Professional & Technical | Subjects | Books
    GeneralGeneral | Science | Subjects | Books
    StatisticsStatistics | Engineering | Applied | Mathematics | Science | Subjects | Books
    TQMTQM | Quality Engineering | McGraw-Hill Engineering Store | McGraw-Hill | By Publisher | Books
    ASIN: 0898061652

    Customer Reviews:

    4 out of 5 stars Excellent Information Planning Experiments.......2001-06-14

    This book is for someone that has identified problems, and wants to use sound experiments to solve those problems. The book provides some good guidelines, and some good forms for preparing experiments (some of which I use). They emphasize graphical/visual approaches, and avoid statistics, which I missed somewhat. When I travel to different plants to solve problems, I use this book as a reference.

    5 out of 5 stars review of design of experiments.......1999-12-26

    this book makes statistics understandable! i love the graphics!

    5 out of 5 stars review of design of experiments.......1999-12-26

    this book makes statistics understandable. i like the graphics!

    4 out of 5 stars Understandable Design of Experiments and Quality Application.......1999-01-20

    Robert Brewer has written a book that allows you to understand statistical process control techniques without being a mathematician. He uses graphs were ever possible to point out how to tell if a process is working as it should. He also explains ideas like process capability, process improvment and analysis of variance of properties in a straighforward, readable and understandable fashion.
    Statistical Process Control For Quality Improvement: A Training Guide To Learning SPC
    Average customer rating: Not rated
      Statistical Process Control For Quality Improvement: A Training Guide To Learning SPC
      James Evans
      Manufacturer: Prentice Hall PTR
      ProductGroup: Book
      Binding: Paperback

      GeneralGeneral | Business & Investing | Subjects | Books
      ManagementManagement | Management & Leadership | Business & Investing | Subjects | Books
      Quality ControlQuality Control | Management & Leadership | Business & Investing | Subjects | Books
      GeneralGeneral | Engineering | Professional & Technical | Subjects | Books
      Quality ControlQuality Control | Industrial, Manufacturing & Operational Systems | Engineering | Professional & Technical | Subjects | Books
      GeneralGeneral | Science | Subjects | Books
      ModelingModeling | Engineering | Applied | Mathematics | Science | Subjects | Books
      GeneralGeneral | Sports | Subjects | Books
      ManufacturingManufacturing | Quality Engineering | McGraw-Hill Engineering Store | McGraw-Hill | By Publisher | Books
      All TitlesAll Titles | Qualifying Textbooks - Fall 2007 | Stores | Books
      Business & InvestingBusiness & Investing | Qualifying Textbooks - Fall 2007 | Stores | Books
      ProfessionalProfessional | Qualifying Textbooks - Fall 2007 | Stores | Books
      ScienceScience | Qualifying Textbooks - Fall 2007 | Stores | Books
      Similar Items:
      1. SPC Simplified: Practical Steps to Quality SPC Simplified: Practical Steps to Quality

      ASIN: 0135589908

      Book Description

      M->CREATED
      Measuring Quality Improvement in Healthcare: A Guide to Statistical Process Control Applications
      Average customer rating: 3.5 out of 5 stars
      • Terrific intro to Statistical Process Control
      • Excellent for the right audience
      • Horrible
      Measuring Quality Improvement in Healthcare: A Guide to Statistical Process Control Applications

      Manufacturer: Amer Society for Quality
      ProductGroup: Book
      Binding: Paperback

      GeneralGeneral | Personal Health | Health, Mind & Body | Subjects | Books
      GeneralGeneral | Health, Mind & Body | Subjects | Books
      Social Services & WelfareSocial Services & Welfare | Poverty | Current Events | Nonfiction | Subjects | Books
      GeneralGeneral | Education | Nonfiction | Subjects | Books
      Health Care DeliveryHealth Care Delivery | Administration & Policy | Medicine | Subjects | Books
      Hospital AdministrationHospital Administration | Administration & Policy | Medicine | Subjects | Books
      Health Care DeliveryHealth Care Delivery | Administration & Medicine Economics | Medical | Professional & Technical | Subjects | Books
      Health Care Planning & PolicyHealth Care Planning & Policy | Public Health | Administration & Medicine Economics | Medical | Professional & Technical | Subjects | Books
      Similar Items:
      1. How To Use Control Charts For Healthcare How To Use Control Charts For Healthcare
      2. An Introduction to Quality Assurance in Health Care An Introduction to Quality Assurance in Health Care
      3. Curing Health Care: New Strategies for Quality Improvement Curing Health Care: New Strategies for Quality Improvement
      4. Continuous Quality Improvement in Health Care Continuous Quality Improvement in Health Care
      5. Improving Healthcare with Control Charts: Basic and Advanced SPC Methods and Case Studies Improving Healthcare with Control Charts: Basic and Advanced SPC Methods and Case Studies

      ASIN: 0527762938

      Book Description

      This ground-breaking book addresses the critical, growing need among healthcare administrators and practitioners to measure the effectiveness of quality improvement efforts. Written by respected healthcare quality professionals, Measuring Quality Improvement in Healthcare covers practical applications of the tools and techniques of statistical process control (SPC), including control charts, in healthcare settings. The authors' straightforward discussions of data collection, variation, and process improvement set the context for the use and interpretation of control charts. Their approach incorporates "the voice of the customer" as a key element driving the improvement processes and outcomes.

      Customer Reviews:

      5 out of 5 stars Terrific intro to Statistical Process Control.......2003-05-16

      As a physician who is becoming more involved with quality control, I found this to be an outstanding introduction to the concepts of statistical process control. The abundant practical examples provide a guide as to how these principles can be used effectively in the health care setting. I recommend Carey's book to anyone who wants to get serious about managing the process of quality in healthcare -- I'm buying another copy to share with my staff!

      4 out of 5 stars Excellent for the right audience.......2002-01-24

      This book does an excellent job of introducing the reader to the concept of applying Statistical Process Control. Through a great number of mini case studies it shows a number of possible applications. Probably more importantly it amply demonstrates the when to be concerned and when to continue monitoring the situation before reacting.

      This is NOT a technical book. The few formulae that are presented are relegated to a small appendix and are virtually unusable. This makes the book more suitable for administrators than for quants.

      People actually conducting the studies will not find what they need in terms of formulae. They will find what they need to understand which type of chart is appropriate and how to interpret the results.

      Ideally the authors should have included software to actually do the calculations. This would have allowed the non-technical people to actually do their own studies rather than just interpet what others have done.

      1 out of 5 stars Horrible.......2001-12-11

      Out of all the quality books I have read, this one worst. Mr. Carey has neither the know-how or scope to fully take on any of the issues at hand.

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