Product Description
Brand new book, autographed by author.
Customer Reviews:
Everything you need to know about the subject!.......2007-09-26
This one book has it all! The author hasn't left any segment of Six Sigma uncovered. The index is detailed, making it easy to find a particular thing in the book. The language is easy to follow.
Wow Book.......2007-09-07
This book is worth the price. A good guide indeed, covering theoretical perspective and making practical sense as well. A must for those new and enthusiastic readers of Six-Sigma.
My Six Sigma Handbook Review.......2007-09-01
The Six Sigma Handbook was a required reading as part of the Black Belt Certification I am taking. I have read the entire handbook. I found some chapters easier to read than others. There are other books, on Six Sigma, that may easier for the novice to read. This book is a great desk-top reference for anyone who is in the manufacturing line of business because most of the examples are focused in that direction. The book does contain some transactional examples from service companies that are helpful.
Review.......2007-07-17
The book is very good on stats and very comprehensive. However for a book this size, would like to have seen a bit more on problem solving tools
Book used as part of a Black Belt Program.......2007-05-14
I am reading the book as part of a SixSigma Black Belt program, currently at page 327. Reading as I am for comprehension, I find that there is a information in just about every line of the book. Pyzdek demonstrates his experience in the field of improvement, as all dimensions are thoroughly addressed. As an experienced engineering manager, I do not see too many stones unturned.
Book Description
The completely revised and updated "bible"of new product development: The PDMA Handbook of New Product Development, Second Edition.
The PDMA Handbook of New Product Development, Second Edition provides a comprehensive, updated picture of what you as a manager need to know for effective new product development. The book's concise, map-like detail acts as a compass, offering practical information pertaining to every stage of the product development process -- from idea generation to launch to the end of the life cycle.
Whether you're a novice or an expert, this edition is ideal as it provides both fundamentals and reliable information on advanced and emerging concepts such as accelerated product development, new product development globalization and benchmarking, and Web-based concept development.
Customer Reviews:
Second Edition.......2007-04-11
This is the "Bible" for NPD professionals. An excellent addition to the guides by Cooper and Crawford.
PDMA - Handbook for new product development.......2007-01-12
Haven't read from cover to cover, but proving to be an excellent reference. Good examples from industry reinforce key messages. Haven't learnt anything groundbreakingly new, but it has been a good confirmation or fine-tuning reference when needed.
Product Marketing Professionals - BUY THIS BOOK!.......2002-03-14
The PDMA Handbook is one of those rare and valuable books that characterizes a "body of knowledge" for a professional discipline. It was produced by the preeminent industry organization for New Product Development (NPD) professionals, the PDMA .... This text describes current, best practices in NPD and includes contributions from knowledge leaders in academia, consulting, and industry practice. If you are a CEO, COO, CTO, Marketing Manager, Product Manager, Product Planner, Engineering Manager, Project Manager, Program Manager, or any other professional involved in new product development (especially for technically complex products like hardware and software) you really need this book.
Product Managers (should) perform the nitty, gritty, roll-your-sleeves-up: opportunity analysis, business case formulation, and requirements management for new products. Research shows that judicious performance of this critical pre-work is a key determinant in the ultimate market success of new products and is usually performed inadequately. Unfortunately, most professionals in such roles have had no formal training beyond an MBA (sometimes). The PDMA Handbook provides a comprehensive treatment of virtually all the subject areas new product development (business) managers need to understand to drive the success of their endeavors. Want to know the key success factors for new products, understand value proposition, differentiation, features vs. benefits, uniqueness, sustainable competitive advantage, the fuzzy front end, pipeline management, how to plan a new product launch, manage a product portfolio, and more? This is the book you need. The PDMA Handbook is the Gray's Anatomy of product management. Buy it and READ it at least twice.
This book should have been read when it was published!.......2001-08-19
This book seem to be written by persons who really know what NPD (or NPI) really is. All those described mistakes possible to be done is made by me during last five years...this is a good book.
The area of NPD is large. Luckily people in PDMA have come to the right conclution: it is not possible for one person to handle the whole area throughly. Every chapter in this book is written by expert on his/her own area. Unfortunately the maximum size of one book restricts the possible space per one writer to include only the most vital parts into this book.
To whom I can recommend this book? --- To anyone who will to increase his/her own scope of NPD and especially to a person who already have gained some experience on this field and is able to compare his/her own experiece to this book.
Wonderful!.......2000-02-02
I purchased the PDMA Handbook on the strength of a review and have been very glad I did so. After quoting a few passage to my staff they began to borrow it, and now the Handbook has made the rounds of the office. It is worn and dog-eared, and quoted from on a daily basis.
The message of "treating each other with respect and dignity" by author Holahan et al has really struck a chord around here. Many of us believe she must be staunch Christian, one who lives her faith on a daily basis.
The PDMA Handbook has provided guidance in mapping out strategies for new services we hope to bring to market as well as the way our organization is managed. It has changed the way we do business and the way we percieve the world.
Average customer rating:
- Want to improve your manufacturing processes and obtain excellent results? ¿Quiere mejorar sus procesos de manufactura?
- Very tiny book
- Handy Reference, Perfect for Training Seminar
- The Lean Manufacturing Handbook
- Lean
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The Lean Manufacturing Pocket Handbook
Kenneth W. Dailey
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Similar Items:
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The Lean Pocket Guide
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Lean Thinking : Banish Waste and Create Wealth in Your Corporation, Revised and Updated
ASIN: 0974722103 |
Product Description
Speak the Language - Understand the Concepts - Know the Techniques
The Lean Manufacturing Pocket Handbook is intended as a reference guide covering the terms, concepts and techniques involved in Lean Manufacturing. It is written in an easy to understand fashion making it useful to both the seasoned Professional and the Novice.
Paper Back - .125" x 3 ¾" x 5 ½" - 44 Pages - 27 Visuals - 34 Definitions - 16 Examples
Customer Reviews:
Want to improve your manufacturing processes and obtain excellent results? ¿Quiere mejorar sus procesos de manufactura?.......2007-10-18
This book will help reduce and even eliminate waste in your organization. It's worth trying. It makes manufacturing processes to flow better and brings quality improvement to the work place. I recommend it. All our employees should read it (Spanish Version) / Este libro ayuda a reducir e incluso a eliminar desperdicio en su organización. Vale la pena intentarlo. Hace que los processos de manufactura fluyan mejor y trae mejoría a la calidad en el lugar de trabajo. Lo recomiendo (Version en Español)
Very tiny book.......2007-05-10
Very tiny book. I was not expecting such a small book. Very expensive item for its size.
Book arrived with a grease stain on the cover!
Handy Reference, Perfect for Training Seminar.......2007-01-13
If I had to give a 1-2 day seminar on the subject, this would be a handy handbook. For that purpose, it should be used, not as a general reference on lean manufacturing.
If this review was helpful, please add your vote. Thanks.
The Lean Manufacturing Handbook.......2007-01-09
I purchased this handbook to be used as a quick reference guide and as part training aid when I talk to my Clients in the manufacturing sector. It has completely satisfied these requirements and the other factor that appealed was its true "pocket" size.
Lean .......2006-08-28
Delighted with this book. Firstly it's size is great as when you are on the Gemba (Floor) you can have this in your back pocket and referance it when needed. It goes through the various concepts of Lean in an easy format and then explains the techniques. As a Lean BlackBelt myself, it's a great tool to use in every day situations.
Book Description
Revised and updated techniques to achieve top performance in product management
The Product Manager's Handbook takes the mystery out of this field by detailing how to integrate aspects from production and coordination to value maximization into a cohesive whole, while examining key international issues, new technologies, and the financial side of product management.
Download Description
This second edition of
Customer Reviews:
Great starting point for Product Managers.......2007-09-03
This book is probably the best overall guide for Product Managers I have seen. It is very broad in places because it tries to remain as applicable to Product Managers of all kinds of products, from shampoo to TVs to computer software. The concepts of Product Management are the same, regardless of industry, but the reader needs to be capable of translating broad concepts into something applicable to their own setting.
The book does a great job of describing the scope of a Product Manager's role and the types of things a Product Manager should be thinking about. This is particularly useful for new Product Managers or for experienced Product Managers that want a reference point for helping explain their role to others (often one of the greatest challenges for a Product Manager).
Product Manager must have.......2007-01-16
This book is is a must have for someone that want to have a good understanding of a Product Manager area of competency. It has real-life interviews related to challenges/solutions associated to this role. I absolutely recommend this book for someone that want to have a good understanding of what Product Manager entails.
Provides insight into the roles & responsibilities of the product manager.......2006-08-18
This book gives a good introduction into the roles and responsibilities of a product manager. It makes no assumptions of any prior knowledge or experiences. For each chapter, it provides worksheets or process flow charts. In addition, case studies of actual events are presented. At the end of each chapter, it provides a set of checklist. Therefore I will recommend this to any reader interested to know more or making a career change.
Overall, this book provides an excellent overview of the on-goings within business processes. Below is a brief summary.
This book is divided into 4 parts. Part I gives an introduction into product management. Part II highlights the process that the product managers (PMs) can use in their annual planning activities. It provides a format or guidelines for the annual product marketing plan. Part III highlights the analytical skills of PMs, which is to evaluate existing product line and to determine & implement new product strategies. Part IV elaborates on the marketing skills necessary for a successful product line. Special attention is devoted to pricing and marketing communication decisions and activities.
Briefly, product management is about the planning, forecasting and marketing of products and services. There is a need for PMs to be cross-functional leaders. The overall responsibility of the PM is to integrate the various segments of a business into a strategically focused whole, maximizing the value of a product by coordinating the production of an offering with an understanding of the market needs and requirements. PMs manage not only products, but projects and processes as well. The PM's job is to oversee all aspects of a product/service line to create and deliver superior customer satisfaction while simultaneously providing long term value for the company.
In terms of time allocation, the PM typically spends 40-55% on day-to-day activities, 20-30% on short term activities and 15-25% on long term or strategic activities. Therefore excellent time management is crucial. Examples of day-to-day activities are maintenance of product fact books, motivation of the sales force and distributors, collection of marketing information including competitive benchmarks, trends and opportunities and customer expectations, acting as liaison between the sales, manufacturing and R&D, etc teams. Examples of short-term activities are controlling budget and achieving sales goals, participation in annual marketing plan and forecast developments, working with advertising departments or agencies to implement promotional strategies, coordinating tradeshows and conventions, participation in new product-development teams and predicting and managing competitors' actions, modification of product and/or reduction of costs to increase value, recommendation of line extensions, participation in product elimination decisions, etc. Examples of long term strategic activities are creation of long term competitive strategy, identification of new product opportunities, recommendation of product changes, enhancements and introductions, etc.
PMs need a variety of knowledge including product/industry knowledge, business knowledge and interpersonal/management knowledge. In the beginning, PMs typically spend most of the time gathering and organizing information on products, customers and their competition. Product knowledge is paramount. As they gain experience, the focus shifts to more comprehensive business knowledge, including finance, marketing and strategic planning. At the same time, they develop team building, negotiation, communication and leadership abilities. For PM to be effective, they need to build bridges throughout the company and be cross-functional leaders. For product management or marketing management, the emphasis is on being market-driven and not product-driven.
In terms of new product development, the role of the PM will be to represent the voice of the customer, balancing the corporate ROI (rate of investment), customer satisfaction and the manufacturing cost. Whereas for strategic interactions, the PM must work continuously with operations to improve and enhance production line. PMs are frequently involved with operations on cost-reduction projects.
Top notch introduction.......2006-07-31
I agree with most of the other reviewers. This is a top notch introduction to project management. Compared to the previous edition, this edition has added more case studies and interviews with professionals. It has also been reorganized to move the "introducing product management" sections to the end of the book.
I used it in conjuction with Profitable and Successful.......2006-06-13
This is another book that forms the trio of my reference shelf in marketing (The others Succesful Product Management & Sucessfull Product Management). Again, this book gets you in the ready-action mode you need to keep focused on what really matters of your product dynamics.
Book Description
Control of engineering documentation, sometimes called Configuration Management (CM) especially in the defense industries, is critical to world-class manufacturing survival. This new Second Edition of a highly successful engineering documentation handbook is one of the best blueprints for constructive, efficient EDC/CM ever published.
Use the ENGINEERING DOCUMENTATION CONTROL HANDBOOK to get on track right away and make the release of new products and their documentation flow smoothly and easily. The book is packed with specific methods that can be applied quickly and accurately to almost any industry and any product to control documentation, request changes to the product, make those changes and develop bills of material. The result is a powerful communications bridge between engineering and "the rest of the world" that makes rapid changes in products and documentation possible. With the help of the simple techniques in the HANDBOOK, companies can gain and hold their competitive advantages in a world that demands flexibility and quick reflexes -- and has no sympathy for delays.
The new edition contains substantial additions worked into the book and several new chapters. However, the thrust of the book retains the same focus on basics, rules and reasons. The author emphasizes that EDC or CM must be recognized as a key business strategy, and the days of "throwing it over the wall" are gone forever.
Key Features:
- Expanded case studies and actual experiences with consulting clients have been added
- New chapter on Benchmarking/Surveys contains real-life results of several surveys conducted and analyzed by the author that allow you to compare your enterprise with those surveyed
- Interchangeability and change cost sections have been substantially expanded and given separate chapters in recognition of their critical importance in the EDC strategy
Customer Reviews:
Engineering Documentation.......2005-09-28
I am a British Chartered Engineer working mainly in Blue Chip energy-related companies. I have just started using this book in my work and find it strongly re-enforces my passion for excellent documentation and design management. It is clearly the current 'bible' for Engineering Documentation Control and is extremely valuable in showing how to climb the 'Configuration Management Ladder' (page 8). It cuts away the dross and complexity that is plentiful nearly everywhere else. So many of us technologists and managers are struggling with hugely powerful new computer packages that integrate most processes in our companies. This is one of the very few books to chart our course and give us a chance of a reliable way through to simplicity, speed and profitability that are so often promissed but so rarely fully attained.
Thorough Industry Configuration Management Resource..........2001-12-27
...but not for Software CM.
As the title says, this is an Industry CM book. If your need is for Software CM, this book can be used for general CM concepts and background (and to develop a strong understanding of CM principles), but no more (get a software-specific CM/release management book instead). Only a few brief mentions of application of these concepts to software CM. If your need is for doc. control/industry CM, then this is probably an ideal book.
Great Inroduction to CM.......2001-06-08
Unlike the vast majority of books available on configuration management, this book, as the title suggests, focuses entirely on configuration management in industry. Throughout the book, the author focuses on a simplified, fast configuration management system that exceeds DoD standards. This book, in the chapters titled Change Control and Fast Change, has an exceptional explanation of how to handle configuration modifications. In these chapters the author gives a detailed description of how to set up a system that allows the fastest possible changes to take place. Also, many case studies are given in these sections which provide further insight as to how to implement the correct system for a given situation. Overall, the book is very easy to understand, and serves as an excellent introduction and handbook to a configuration management system for industry.
Crisp and practical guide to setting up a CM system........1999-02-26
This book explains the theory but includes plenty of examples of how to set up an Engineering Document Control, or Configuration Management (CM) system. The examples in the text focus on an imaginary manufacturing company. The text does include some mention of tailoring a CM system for software developers.
The text is crisp and the books organization clear and logical. One of the last chapters includes what is essentially a checklist of how to put together a CM system.
This is not a one size fits all system. The user must use the material in the book as a guide to tailor a CM system to their company's requirements.
Overall an indispensable book for someone trying to set up or overhaul a CM system. I highly recommend it.
Book Description
Since the publication of the third edition in 1974, the entire field of quality control has undergone radical change due to intensified competition and expanded government regulation. This updated fourth edition of Juran's classic guide offers the know-how you need today-and in the years ahead-to keep quality growing without increasing costs, Quality and income-quality improvement-quality costs-computerization-quality programs-marketing-Juran advises you on these issues and many more to improve quality companywide in the 1990s-from the executive suite to the factory floor.
Customer Reviews:
Classic Reference Book for Quality Engineers.......2006-06-05
Quality Control Handbook is classic reference book for quality engineers, first released in 1951. Among the quality management ideas and concepts for which Juran is well known include top management involvement, the Pareto principle, the need for widespread training in quality, the definition of quality as fitness for use, the project-by-project approach to quality improvement.
Joseph Juran's belief that "quality does not happen by accident" gave rise to the quality trilogy namely Quality Planning, Quality Improvement and Quality Control. The elements of the quality trilogy can be summarised as follows:
Quality Planning
* Identify who are the customers.
* Determine the needs of those customers.
* Translate those needs into our language.
* Develop a product that can respond to those needs.
* Optimise the product features so as to meet our needs and customer needs.
Quality Improvement
* Develop a process which is able to produce the product.
* Optimise the process.
Quality Control
* Prove that the process can produce the product under operating conditions with minimal inspection.
* Transfer the process to Operations.
Juran revolutionized the Japanese philosophy on quality management significantly helped shape their economy into the industrial leader it is today.
This is an excellent book that is highly recommended for those involved in quality control and management.
Use of Quality Control Handbook 1983 - 1988.......2001-10-09
While I continue to find Juran's Quality Control Handbook useful today, it was especially valuable to me when re-engineering software to support Health and Welfare Benefit business systems.
Also, later at a federal agency I found Juran's "root cause" for quality problem management extremely valuable. Currently, I am pursuing a senior level advisory position in the federal government and hold the Certified Information Systems Security Professional credential. I find Juran's handbook still valuable and worth studying even in today's Internet world.
This is the best reference for the ASQC certification exams........1997-04-05
Planning on taking the ASQC certification exams? Need to bring the least amoutns of reference materials?
This handbook and the primer are all you need
An outstanding reference handbook on quality!.......1996-01-11
I frequently use Juran and Gryna's Quality Control Handbook
as a reference for my work and writing. It is a comprehensive
reference for many issues in quality management, quality control,
and statisitical process control.
There are excellent discussions of quality as "fitness for
use," and the true costs of poor quality.
If you plan to take any of the American Society for Quality
Control's certification examinations, this is a good reference.
I used it for the Quality Engineering, Reliability Engineering,
Quality Management, and Quality Auditing exams, and it served
me well in each case.
-William A. Levinson
Book Description
"This book is a great demonstration of this powerful approach and how it can make a meaningful difference in any type of business. It takes a dedicated engineering approach to implement, but the payback in customer satisfaction and growth is dramatic."
—Lou Giuliano, chairman, president, and CEO, ITT Industries
No other single volume presents the full breadth of founding beliefs behind the successful engineering practices used by today's leading companies. Helpful to companies in both manufacturing and service industries, Taguchi's Quality Engineering Handbook provides accessible material on such topics as:
-
Quality loss function
-
On-line quality engineering
-
Signal-to-noise ratio
-
Robust engineering
-
Design of experiments (known as the "Taguchi method")
-
Mahalanobis–Taguchi Systems (MTS)
-
and more.
Prize or Award
- AAP Awards for Excellence in Professional and Scholarly Publishing, 2006
Customer Reviews:
Three words Excellent Excellent and Excellent.......2007-07-12
Really Good book. Book is written very consciously keeping all aspect of most promising but controversial topic.
AWESOME BOOK!!! SIMPLY GREAT!.......2005-10-18
well, if you are like me, always busy, and trying to find new answers to unknown problems using taguchi or other quality engineering problems, THIS IS YOUR BOOK!! this book has great cases, applicable to MANY INDUSTRIES!! it is like my Bible, i tried to sell it once, and simply BROKE MY HEART and I COULD NOT!!
This book, is an excellent job, I WISHED ONLY I WISHED!!! that my tractor or my previous car (CHEVY) was designed using REAL ROBUST DESIGN METHODS BY TAGUCHI, in that way, I would not need to go to the repair shop every now and then... :=), enjoy guys, it is simply a MASTER PIECE! considering that I worked for a japanese company as well, this book is great!!! BUY IT you won't regret it... if you love this stuff as much as I DO!! Regards Marco Sisfontes, Phd, NYC.
The Qiuality Engineering Manual.......2005-01-24
The handbook gives the true foundation for the supply of quality products or services. It focuses on the design of the product and it's need to perform correctly in the customer's use environment.
The thing I really like is the inclusion of case studies. The addition of actual applications enhances the understanding of the theory presented in the first part of the book. The case studies are also good thought starters for your applications.
Customer Reviews:
Excellent text.......2007-05-19
I purchased this text because I am trying to redirect my career. I have a lot of marketing and public relations in my background, but technical writing is a new area. I found the text easy to read, very informative, and exceptionally helpful. The only reason I gave it four instead of five stars is that it is weighted for web writers. Writing for the web is not a function of the job I am interviewing for, so that information, while interesting, was not particularly helpful for me.
Enshrines mechanics of mediocre technical writing.......2007-04-28
This book is a mixed bag at best, advocating practices that help keep today's technical writing mired in mediocrity. For example: always use the 2nd person; and for heaven's sake don't try to explain anything to people, just tell them what to do! Much of this reads like tips for helping non-writers get by as technical writers, and for making technical writing into a kind of non-writing.
For devotees of the Jackson Pollock school of tech writing (throw lots of vetted statements at the page till they stick) or of the everything-is-a-numbered-list technique, there's probably much that's heartening in this glossy example of bad desktop publishing. (Jeesh, who decreed that tech writers can't learn typography and basic functional layout, or maybe hire someone that does?)
This book is probably ok for anyone writing product assembly manuals, or documenting GUI interfaces (press this, select that... yup second person actually works pretty well there). But for software? Or for anyone struggling to articulate complex ideas or just write a reasonably compact and self-contained conceptual overview (MIA from most tech writing today), there isn't much help here. Maybe it's time we technical writers focused more on good writing per se, on the things that good technical writing shares with effective prose (clarity, precision, range of useful styles, fiction (point of view) or even poetry (compression, effective use of embedded metaphor).
So, yeah, it turns out there're so many other rich directions and ideas for tech writers to pursue. For starters, there're the old standbys: Strunk and White or Wm Zinsser's Writing Well. And any of the wonderful books on prose style by Richard Lanham or perhaps Mark Turner's Clear and Simple as the Truth (which, suprisingly enough, addresses technical writing directly, albeit briefly, offering a number of classical examples). Also just about any of Edward Tufte's books, and by the way, did you catch his 2004 interview in Technical Communications Quarterly? Posted (free) on ET's website. I think it even mentions a time when he consulted with IBM about their tech writing and tried to get them to stop using the second person, and, well...
To master technical writing.......2007-02-12
I have been a technical writer for years. This book has made me re-think how I write technical articles. It is excellent. It has clear, concise instruction and examples. If you are planning to learn more about how to create technical writing this is the book.
Best Book I've Found on the Subject!.......2005-11-01
I've been developing retail software professionally for over 15 years and have been waiting for a book like this one. When I finally discovered the book, I was a little skeptic -- that is until I received the book.
If you are writing help, or any other technical documentation, this *is* the book for you. Coverage of the subject is just right. It's not too overloaded and it's not to light on the subject either.
The only thing missing that I wish they had was recommended templates for different types of documentation. If this book had a CD with samples, it would be worth 2 or 3 times the amount I paid for it.
I highly recommend this book.
One of the most complete writing style guides available.......2004-09-01
When I first started reading this book, I was quite impressed at the amount of detail provided in it. Although any style guide will provide a technical writer with most of the information needed to write effective manuals, this book goes into more detail about the "art" of technical writing than any other book I've read.
There is truly a wealth of excellent information in this book. The authors have covered virtually every aspect of writing technical manuals and also for online material, making this an excellent guide to refer to anytime a writing question comes up. From the beginning chapter (Quality technical information), through chapters on Accuracy, Completeness, Clarity, Style, Organization, and Retrievability (to name a few), you can clearly see this book's attention to detail. The book's last chapter (Reviewing, testing, and evaluating technical information) offers tips on doing review cycles, who to involve in them, usability tests, and evaluating the information contained in the manual.
I especially liked the chapter on Retrievability. As the book points out, information doesn't do the reader any good if there isn't a logical way to find it. This chapter points out ways to "facilitate" navigation, by providing a complete index, the proper level of detail in the Table of Contents, even helpful links (for online material).
Another excellent chapter was the one on Style, although clearly each chapter in this book stands out on its own for providing detailed information about the chapter topic.
Another nice feature of this book is that the beginning of each chapter lists the main points (or topics) to be covered, and then summarizes them at the chapter's end. It serves as an excellent reminder of these points and one that can be referred back to.
I found this book to be an excellent reference and recommend it to any technical writer, regardless of their experience level.
Book Description
When a company's facilities are intelligently, cohesively managed -- rather than just haphazardly operated -- the results go straight to the bottom line. And given the high costs associated with facilities, the savings that good management brings are significant.
Now completely revised and updated, this bestseller covers the entire facility management arena, including:
** strategic facility business planning
** leadership
** managing the design process
** managing facility finances
** leasing
** operations, maintenance, and repair
** benchmarking, cost savings/avoidances, and more.
Customer Reviews:
Bible for FM.......2007-09-16
I am a Certified Facility Manager (CFM) and an Interior Designer and have been in the industry for over 15 years working now as a consulant primarily focusing on strategic planning. This is recognized as the go-to reference for all that is Facilities Management (FM). I still, even with my experience, review sections and have referred this book to many peers and clients. Cotts will always be someone in our industry who brought FM to the forefront and makes everyone aware that it's not just "fixing toilets!" Recommended for anyone who is head of facilities management, planning, administration or real estate for both Government and private industry. Also, coming from the design community, this book should be on every planners shelf. The value chain cycle begins with concept, but many in the design industry forget that this includes construction, operations and maintenance, and lastly disposal.
Book Description
In the current climate of managed care, tight cost controls, limited resources, and the growing demand for health care services, conditions of errors are ripe. This book offer practical guidance on implementing systems and processes to improve outcomes and advance patient safety.
Books:
- The Six Sigma Way Team Fieldbook: An Implementation Guide for Process Improvement Teams
- The Six Sigma Way Team Fieldbook: An Implementation Guide for Process Improvement Teams
- The Strategic Project Office: A Guide to Improving Organizational Performance (CENTER FOR BUSINESS PRACTICES)
- The Toyota Way
- Total Quality Service: Principles, Practices, and Implementation (St Lucie)
- Visual Tools: Collected Practices And Cases (Insights on Implementation)
- What Is Six Sigma?
- Why ERP? A Primer on SAP Implementation
- Wikinomics: How Mass Collaboration Changes Everything
- A Study of the Toyota Production System from an Industrial Engineering Viewpoint (Produce What Is Needed, When It's Needed)
Books Index
Books Home
Recommended Books
- How to License Your Million Dollar Idea: Everything You Need To Know To Turn a Simple Idea into a Mi
- Autism Aspergers: Solving the Relationship Puzzle--A New Developmental Program that Opens the Door t
- September Song: A Cronicle of the O'Malley's in the Twentieth Century
- State of a Union: Inside the Complex Marriage of Bill and Hillary Clinton
- The Little Prince
- A Long Way Gone: Memoirs of a Boy Soldier
- The Ultimate Ride
- MBA Companion to accompany Financial Accounting, 5/e
- Stochastic Optimization in Continuous Time
- The Dream Stalker
Statistics for Six Sigma Made Easy
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Six Sigma for Dummies
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