Book Description
Statistical Process Control, or SPC, is one of the most misunderstood and underused tools in modern business practice. SPC: Practical Understanding of Capability by Implementing Statistical Process Control, third edition debunks the myth that SPC is only for engineers or technical managers. In fact, SPC is the proper set of tools for any operation where a product is created using a continuously repeated process. This is true for both manufacturing and service industries (sometimes the "product" is actually a service to people.) Author James Abbott uses everyday language to explain WHAT makes SPC work, WHY it will work for every situation, and HOW it fits into the overall decision-making process. This third edition of SPC is the result of years of feedback and refinement. An expanded appendix provides complete glossaries of terms, constants, formulas, and a practice question and answer section.
Customer Reviews:
Excellent, self-paced program.......2003-10-08
This book, along with the Self Study
Guide, are excellent self paced learning materials. I highly recommend these materials to anyone whose job demands a thorough knowledge of Statistical Process Control.
Self-paced learning materials.......2003-08-12
The SPC " Practical Understanding of Capability by Implementing Statistical Process Control" along with the Self Study
Guide are excellent self paced learning materials. I highly recommend these materials to anyone whose job demands a thorough knowledge of Statistical Process Control.
This author doesn't know the first thing about statistics.......2001-08-12
I think that it is sad that a book of such extremely poor technical quality, which the author believes is "practical understanding", fools so many people who do not understand statistics themselves. If you have not been exposed to statistics for sometime, or have always wanted to learn statistical methods, then this should not be your first book. Anyone who has been exposed to a good book on statistics, or attended a class or seminar on statistics, will quickly see that this book contains numerous incorrect definitions and interpretations of statistical terms and methods. A book review of this book by noted statistician, Lloyd Nelson (who is an ASQ Fellow and Shewhart medalist) appeared in the April 2001 issue of the Journal of Quality Technology.
As an example, the author defines the binomial distribution as one which has two modes, which he has confused with the biMODal distribution. The range is defined as the (data point - average), which would produce both positive and negative values. Of course, the range is known (by everyone else except the author) as the difference between the largest and smallest values of a set of data, so it can never assume a negative value. His discussion of control charts also demonstrates a lack of understanding as to their use and the underlying distributions on which they are based. For instance, his statement that the binomial and Poisson distributions are a special case of the normal distribution is blatantly incorrect. The list of examples goes on and on, and many more can be found in Nelson's book review.
The best advice this reviewer can give someone shopping for an easy to read and credible book on statistics is to pass this one up, save your money, and keep looking. If you subscribe to one of the journals of ASQ (American Society for Quality), namely the Journal of Quality Technology and Technometrics, then read their book reviews. The reviewers are very knowledgable and are composed of Senior Members and Fellows who have considerable practical and theoretical knowledge. They can offer valuable information on which books give the best value for the money.
Worst book for SPC users.......2001-08-01
This text is one of the worst in terms of technical merit and correctness. The author obviously does not have much of an idea about statistics and how to implement SPC....
"Practical".......2001-06-24
" The word practical in the book's subtitle says it all. The book has a decision making focus (still has the math). This really clarified everything for me. Not just a math book but a how to make SPC work for you. The idea of different tools for strategic and tactical decisions was new and refreshing."
Average customer rating:
- An overview and outline to the ultimate 6 sigma reference
- Bringing together Quality and Strategic Management
- Be VERY careful in buying this book.
- Hot mama
- Not satisfied
|
Managing Six Sigma: A Practical Guide to Understanding, Assessing, and Implementing the Strategy That Yields Bottom-Line Success
Forrest W., III Breyfogle ,
James M. Cupello , and
Becki Meadows
Manufacturer: Wiley-Interscience
ProductGroup: Book
Binding: Hardcover
 Statistics
| Economics
| Business & Investing
| Subjects
| Books
General
| Business & Investing
| Subjects
| Books
Quality Control
| Management & Leadership
| Business & Investing
| Subjects
| Books
Total Quality Management
| Management & Leadership
| Business & Investing
| Subjects
| Books
General
| Industrial, Manufacturing & Operational Systems
| Engineering
| Professional & Technical
| Subjects
| Books
Quality Control
| Industrial, Manufacturing & Operational Systems
| Engineering
| Professional & Technical
| Subjects
| Books
General
| Business & Finance
| New & Used Textbooks
| Stores
| Books
Quantitative Business
| Business & Finance
| New & Used Textbooks
| Stores
| Books
All Deals
| Blowout Books
| Stores
| Books
Business & Investing
| Blowout Books
| Stores
| Books
All Amazon Upgrade
| Amazon Upgrade
| Stores
| Books
Business & Investing
| Amazon Upgrade
| Stores
| Books
Engineering
| Amazon Upgrade
| Stores
| Books
Professional & Technical
| Amazon Upgrade
| Stores
| Books
All Titles
| Qualifying Textbooks - Fall 2007
| Stores
| Books
Business & Investing
| Qualifying Textbooks - Fall 2007
| Stores
| Books
Professional
| Qualifying Textbooks - Fall 2007
| Stores
| Books
Similar Items:
-
Implementing Six Sigma: Smarter Solutions Using Statistical Methods, Second Edition
-
The Six Sigma Way: How GE, Motorola, and Other Top Companies are Honing Their Performance
-
The Six Sigma Handbook: The Complete Guide for Greenbelts, Blackbelts, and Managers at All Levels, Revised and Expanded Edition
-
Statistics for Six Sigma Made Easy
-
The Lean Six Sigma Pocket Toolbook: A Quick Reference Guide to 100 Tools for Improving Quality and Speed
ASIN: 0471396737 |
Book Description
Advance Praise for Managing Six Sigma "This book is a unique blend of practical knowledge and cultural change, revolution and evolution strategies. I recommend that serious managers buy the book, spend some serious time reading, and then go out and use its lessons to make a name for themselves."-William Baker, Benchmarking/Knowledge Transfer Office, Raytheon Corporation "I believe Managing Six Sigma will be the new reference standard for the quality movement in coming years."-Robert T. Hunter, Executive Vice President, Rehnborg Center for Nutrition and Wellness
"[The authors'] step-by-step process for integrating the tools of Six Sigma takes the mystery out of this methodology and, by itself, makes this book worth having."-Dennis Adsit, PhD, Vice President, Quality, Intuit
"Breyfogle's Six Sigma deployment methodology is explained in detail for four different business processes: manufacturing, service, transactional, and development. . . . His 21-step plan for each business process is explained in a way that allows any type of company to perform a successful implementation."-Mark Feller, Director of Quality, Baker Electronics
"Breyfogle teaches not only the wider application but also the deeper implications and in-depth implementation of Six Sigma deployment in organizations large and small."-Ram Josyula, President, gelrad.com
Managing Six Sigma is the only book that provides both detailed coverage of Six Sigma techniques and effective methods for managing those who implement Six Sigma. With real-world case studies recounting the triumphs and pitfalls encountered during successful implementations at Motorola and General Electric-plus plans, checklists, and metrics to speed up the implementation process-this rich resource helps managers solve problems effectively and ensure a fast, smooth, and successful Six Sigma implementation.
Customer Reviews:
An overview and outline to the ultimate 6 sigma reference.......2004-05-19
Yes, it is true as several others may notice, that Managing Six Sigma is a book that refers often to Breyfogle's much larger tome, Implementing 6 Sigma. This book touts itself as an executive guide to learning about 6 Sigma, compares itself to other quality initiatives like TQM and Demming, points out the differences and does so in executive speak. It does also make a statement that it will refer to the Implementing book so it makes no bones about that up front.
When you need more information, it points you to the section in the 1200+ page Implementing guide for the details. This book, however, gives you what you need to make an informed decision of whether 6 sigma may help you and your company out. I use it as a quick reference for the larger volume and quick hits. Besides, it fits in your briefcase and you can carry it on the plane instead of the Implementing book that is way too bulky to carry around with you. I highly recommend this book to anyone who has taken any 6 sigma courses as a refresher or for someone who wants to learn more.
Bringing together Quality and Strategic Management.......2003-02-12
I thought this book did an excellent job of putting the Quality Initiatives many companies are attempting to implement in perspective with the total Business Strategies of a company.
The authors continually point out that it is important to understand what quality initiatives are meant to bring about, and they focus the intent of the intiatives on bringing better quality to the customer, and an improved bottom line to the company.
Thought the book did a great job in pointing out implementing Six Sigma wisely is a "good thing", but attempting it for the wrong reasons, and with the wrong focus, simply isn't.
Be VERY careful in buying this book........2002-03-23
If you plan to "do" with 6 sigma, this book is probably not for you. Until now, I bought any John Wiley & Son, Publishers book on the premise that they always published quality....this book will make me more wary of what they intend the book to achieve (sales of more books or education of the reader). The books title leads one to expect it to be about managing 6 sigma and it may come closest to that objective, to use it's term, from 30,000 feet. Otherwise, it is mainly a marketing piece for a prior book by Breyfogle (Implementing Six Sigma). Dozens of times and sometimes two or 3 times on the same page the reader is treated to this: "EWMA techniques can be combined with engineering process control(EPC)to give insight into when a process should be adjusted. The mechanics of conducting an EWMA and EPC are described in Chapter 36 of Breyfogle (1999) Implementing Six Sigma."
The glossary and list of symbols are inadequate. The problem with the glossary is murkey unclear definitions.
Finally, the book is redundant with regards to listing repeatedly the "21 steps" it suggests to implement Six Sigma projects. Based on the table of contents, this should have been an excellent book. Evaluated on content, what a disappointment!
Hot mama.......2002-01-11
I don't know much about the book, but the author is a super hottie tele skiing babe!
Not satisfied.......2001-08-07
This book is primarily a marketing book for the author's first book. In every chapter, critical items are refered back to the author's first work. If you've read that book, you'll find this one interesting in regard to deployment. If you haven't read the first book, you'll feel you have been cheated in this book. I know I do.
Product Description
This book describes and discusses the whys and hows of 100% employee involvement in improving everything an organization does, as well as the integral and all-important role of leadership in achieving 100% participation. Given the proven return-on-investment of an effective 100% continual improvement effort in terms of time alone, this presents the only logical, intelligent, and defendable approach. Ideas are presented in such a way as to make it evident that success is possible and that positive results are within reach through the theory and tools presented. This book is for anyone who is currently in a position to impact the future of an organization or anyone who hopes to be in position to lead or support such an effort in the future. This includes not only for-profit business enterprises, but any organization. For many, this approach to performance excellence will require a willingness to re-think their approach both to other people and to the workplace. Once you head down this path, everything changes. The research and concepts in this book are particularly well-suited for the "once burnt, twice shy" crowd who, over the last few decades, have seen an enormous amount of money spent on incomplete "quality solutions": reengineering, Six Sigma, and ISO, to name a few. While all powerful tools, the implementation of them often suffered from a lack of employee involvement and managerial leadership. This book corrects those shortcomings and gives readers all the tools to ensure improvement efforts are effective and sustained.
Product Description
This work is part of the ASQ Quality Management Division's The Economics of Quality book series, a collection of non-technology-driven innovation that applies to all markets and organizations. It is intended to provide a fundamental introduction to the concepts of Lean enterprise and Six Sigma to executives, personnel new to quality, or organizations interested in introductory information on quality and process improvement. It is intended to be a helpful guide on implementing and optimizing an integrated Lean Six Sigma approach focused on realizing return value and bottom line impact.
Product Description
This book is intended to provide a fundamental introduction to Cost of Quality concepts (often simply referred to as Quality Costs) for executives or those individuals new to quality concepts. In addition, it can help anyone in an organization interested in how this measurement methodology links to business costs. This book is not intended to be used as a handbook or as an in-depth exploration of the underlying methodology, but rather a helpful overview of an approach to maximize value and bottom line impact. If you are an executive wanting to understand more about what Cost of Quality measurements are, you need only look at Chapters 1-3. Chapter 3 is an overview of building a Cost of Quality measure, Chapter 4 includes details of building a Cost of Quality measure, Chapter 5 has recommendations on how to sell a Cost of Quality program, and Chapter 6 discusses pitfalls. Both manufacturing and non-manufacturing firms who are just getting started or contemplating a Quality Cost measurement program will find this book especially valuable. To aid in illustrating the application of these principles to diverse and global businesses, case studies have been selected and included to demonstrate how the general approach can accommodate and enhance different organizations. These examples demonstrate the broad spectrum across which Quality Cost methods can be used as a measurement tool, making improved performance clear in a dollars and cents manner.
Product Description
This book provides a guide to the Baldrige Criteria for executives or managers new to quality, or to organizations interested in introductory information. National, regional, state, and local quality award organizations will particularly benefit from this book by providing it as a resource to their examiners and to companies wanting to become involved in the Baldrige award process. Companies that have internal quality awards or self-assessments will also find this to be an invaluable resource. The Executive Guide to Understanding and Implementing the Baldrige Criteria can also be used as a guide or reference during training courses such as self-assessment and award application writing workshops, continuing education classes, or colleges and universities with business courses that focus on or discuss the Baldrige Criteria. Portions of this book are based on research from a nationwide Delphi study group assembled for the purpose of evaluating the benefits, considerations, and disadvantages of implementing the Baldrige model. This research effort evaluated the steps involved in adoption and implementing the Baldrige Criteria. So that this book is a complete guide to the Baldrige Criteria, the authors have provided the criteria, outline, and values in appendices for the reader's convenience.
Customer Reviews:
Excellent Baldrige Overview.......2007-07-12
This book provides a focused overview of the Baldrige process. It is concisely written for those wanting a high level understanding of the Baldrige criteria from the critera itself to what to expect from undertaking an implementation effort. Of added benefit is the "other impacts of the Baldrige Criteria" provided in chapter 3. This book provides a look from many views that most organizations should find valuable.
Great Primer on Baldrige.......2007-06-28
A great Baldrige primer for executives and manager. Focused and to the point with chapters on the financial impact and other benefits.
Book Description
This digital document is an article from SAM Advanced Management Journal, published by Society for the Advancement of Management on September 22, 1995. The length of the article is 4380 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.
From the supplier: The Geneva-based International Organization for Standardization (ISO) was formed in 1946 to create a common set of standards for quality control practices in manufacturing, trade and communications. Its most popular contribution to the business world is the ISO 9000 Standards Series, a set of quality systems standards that any organization can use for quality management and quality assurance. Although ISO 9000 certification can be costly, many organizations are pursuing it because it promotes global trade, improves production and facilitates customer satisfaction. Companies that want to have ISO 9000 certification should simply register and convince third-party registrars that their quality system is acceptable and complies with ISO 9000 system guidelines and requirements. They should keep a quality manual because it is an important evidence of the company's quality system.
Citation Details
Title: Understanding and implementing ISO 9000: a manager's guide. (includes appendix)
Author: Amir M. Hormozi
Publication:
SAM Advanced Management Journal (Refereed)
Date: September 22, 1995
Publisher: Society for the Advancement of Management
Volume: v60
Issue: n4
Page: p4(8)
Distributed by Thomson Gale
Average customer rating:
|
Understanding and Implementing Quality
Jiju Anthony
Manufacturer: Routledge
ProductGroup: Book
Binding: Hardcover
General
| Business & Investing
| Subjects
| Books
Leadership
| Management & Leadership
| Business & Investing
| Subjects
| Books
Management
| Management & Leadership
| Business & Investing
| Subjects
| Books
Quality Control
| Management & Leadership
| Business & Investing
| Subjects
| Books
Total Quality Management
| Management & Leadership
| Business & Investing
| Subjects
| Books
Entrepreneurship
| Small Business & Entrepreneurship
| Business & Investing
| Subjects
| Books
General
| Business & Finance
| New & Used Textbooks
| Stores
| Books
ASIN: 0415222710 |
Book Description
This book considers strategic aspects of quality management and self-assessment frameworks, and provides an in-depth examination of a number of the main quality improvement tools and techniques. Incorporating a critical orientation and drawing upon original case studies, it also reviews the implementation of a variety of quality management programmes in a range of organizational contexts, including manufacturing, higher education, health care, policing and retailing.
Average customer rating:
|
Understanding Iso 9000 and Implementing the Basics to Quality (Quality and Reliability, No 45)
D.H. Stamatis
Manufacturer: CRC
ProductGroup: Book
Binding: Hardcover
General
| Business & Investing
| Subjects
| Books
Quality Control
| Management & Leadership
| Business & Investing
| Subjects
| Books
Total Quality Management
| Management & Leadership
| Business & Investing
| Subjects
| Books
Entrepreneurship
| Small Business & Entrepreneurship
| Business & Investing
| Subjects
| Books
General
| Engineering
| Professional & Technical
| Subjects
| Books
Quality Control
| Industrial, Manufacturing & Operational Systems
| Engineering
| Professional & Technical
| Subjects
| Books
Reference
| Engineering
| Professional & Technical
| Subjects
| Books
General
| Science
| Subjects
| Books
Manufacturing
| Quality Engineering
| McGraw-Hill Engineering Store
| McGraw-Hill
| By Publisher
| Books
ASIN: 082479656X |
Book Description
This work examines the evolution and rationale of the ISO 9000 series of standards, their structure, interpretation and relationship to other quality systems. Theory and applications are provided, and the author explains how to put the standards into place and achieve quality. Specific methods and tools for the implementation of the ISO standards that lead to certification and certification maintenance are supplied.
Books:
- Spreadsheet Modeling and Decision Analysis (with CD-ROM and Microsoft Project 2003 120 day version)
- Statistics: A First Course with Data CD-Rom
- Statistics for Management and Economics (with CD-ROM and InfoTrac )
- The Baptist Health Care Journey to Excellence: Creating a Culture that WOWs!
- The Final Days: The Last, Desperate Abuses of Power by the Clinton White House
- The Idea Generator: Quick and Easy Kaizen
- The Laboratory Quality Assurance System: A Manual of Quality Procedures and Forms
- The Lean Manufacturing Pocket Handbook
- The Lean Manufacturing Pocket Handbook
- The Lean Manufacturing Pocket Handbook
Books Index
Books Home
Recommended Books
- Creating a Private Foundation: The Essential Guide for Donors and Their Advisers
- Systems Thinking, Second Edition: Managing Chaos and Complexity: A Platform for Designing Business A
- In Front of the Children: Screen Entertainment and Young Audiences
- Leaders of the American Civil War: A Biographical and Historiographical Dictionary
- SPIN Selling
- The Penderwicks: A Summer Tale of Four Sisters, Two Rabbits, and a Very Interesting Boy
- The Art of the Short Game: Tour-Tested Secrets for Getting Up and Down
- Financing Technology's Frontier: Decision-Making Models for Investors and Advisors
- Mayas in the Marketplace: Tourism, Globalization, and Cultural Identity
- Mrs. Pollifax Unveiled
SPC Self-study Guide: A workbook to use with SPC, Third Edition
Optimize Your Operation: Stories, Tools and Lessons for Using the Principles of Process Management to Improve Your Quality (The Walkabout Series)
Mastering Statistical Process Control: A Handbook for Performance Improvement Using SPC Cases
Quality Control for Dummies (For Dummies (Business & Personal Finance))
