Book Description
For the core course in Operations Management. Principles of Operations Management 6th edition delivers the best problems in the industry (ie. examples, solved problems, and homework problems).This brief version features 17 core chapters. A more comprehensive version is also available called Operations Management, 8e 0-13-155444-1.
Customer Reviews:
Read the fine print on this seller.......2007-08-12
Great book as supplement to MBA course - my review of the seller isn't so great. His posting specified the CD as included but it wasn't, and when I contacted him he said there was never an indication the disc was included. It was, in fact, part of the title of his posting. Unfortunately it was required for getting the most out of the book, so this seller let me down.
Average customer rating:
- Good text, but a little boring and long winded ...
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Managing Business Process Flows: Principles of Operations Management w/ Student CD (2nd Edition)
Raví Anupindi ,
Sunil Chopra ,
Sudhakar Deshmukh ,
Jan A. Van Mieghem , and
Eitan Zemel
Manufacturer: Prentice Hall
ProductGroup: Book
Binding: Paperback
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ASIN: 0131676865 |
Customer Reviews:
Good text, but a little boring and long winded ..........2006-03-08
I used this book as a course text for my MBA class in introduction to operations. What I like about the book is simple, flowing text, good "summery section" at the end of the chapter and a wealth of problems. However, the book gets boring and long. A lot of textbooks are now full color and embellished with real life sidebars, and have great presentation qualities ... not this book! It's black and white, and things are hard to find in it.
Book Description
Total Quality Service rises to the business challenge of the 90s. It explains in the most concise terms possible the principles of TQS. The research stands-most unhappy customers do not complain. Instead, they never again buy from businesses that just once left them unsatisfied. What then is TQS? In the simplest terms, it is the true commitment to operationalizing the concept of customer focus, establishing service performance standards, measuring performance against benchmarks, recognizing and rewarding exemplary behavior, and maintaining enthusiasm for the customer at all times. Companies that do not provide quality service not only won't compete-they won't exist. Let Total Quality Service put you and your employees on the cutting edge of customer satisfaction.
Book Description
This text/reference addresses the unprecedented changes occurring in manufacturing that are being brought about by quality management philosophy — lower inventory, reduced lead-time, preventive maintenance, and increased emphasis on customer satisfaction. Combining theory and practice, it presents alternative systems (models) for managing materials (inventory) — their use, transformation, distribution, and sale — and their flow to, within, and from the organization.
Covers forecasting and marketing analysis; independent demand systems (deterministic models/probabilistic models); discrete demand systems (deterministic models/materials requirements planning - MRP); inventory system changes and limitations; single order quantities; in-process inventory, just-in-time, and theory of constraints; distribution inventory systems; inventory valuation and measurement; simulation; and aggregate inventory control. Content progresses from simple systems to more complex models; numerous examples of solved problems and short case studies explore a variety of situations and organizational settings; and appendices provide additional extensions and supporting logic on particular topics.
For practitioners and advanced students involved in operations, inventory control, production control, and physical supply in manufacturing.
Customer Reviews:
New Edition.......2006-07-18
I like this book because it helps me so much in my teaching. Its really relevant to the content of our course. But unfortunately no new edition and this book is out of print. so i have to borrow this book from the library and renew it again and again.
Technical book on inventory management.......2003-05-03
I would describe this as a technical book on the science behind inventory management. Much of the book is dedicated to detailing formulas and models used to determine order quantities, lot sizing, demand forecasting, safety stock calculations. Real examples make understanding these complex formulas easier. The book also describes the logic behind MRP and discusses Just-In-Time and Theory of Constraints. I would not recommend this as an introductory book to inventory management but rather a book for those that already have some basic understanding of inventory management and want to take their knowledge to a higher level. I expect to be referring back to this book for years to come.
A book points the right subject at the right place.......1999-02-18
As a MRP consultant, This book helped me a lot to prepare user training materials. By placing marketing suject at the beginning, this book points where real-world success on implementing Inventory and Material Manage is coming from. Also has good examples and cases.
Average customer rating:
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Patient Safety: Principles and Practice
Jacqueline Fowler, Ed. Byers
Manufacturer: Springer Publishing
ProductGroup: Book
Binding: Hardcover
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ASIN: 0826133460 |
Book Description
Designed to be the âbest’ book for restaurant management, Restaurant Operations Management addresses content areas that are integral to a restaurant manager’s job, providing current and practical information. It breaks down the busy and complex world of restaurant management into what the manager must know, from the restaurant’s inception to its actual operation. It focuses on financial, labor, and product resources, within the context of pleasing the guests.
Topics cover: industry basics, sanitation, safety, nutrition, marketing, menu planning/design/pricing, human resources, accounting/financial management, standard recipes, product purchasing/receiving/storing/issuing, and restaurant analysis/improvement.
Current, practical, and accurate, Restaurant Operations Management is an easy and interesting read for practicing industry professionals, such as restaurant managers, restaurant training managers, restaurant owners, and others wanting to learn effective restaurant management.
Customer Reviews:
The encyclopedia of restaurants management .......2007-10-09
If you know nothing, I mean nothing, about restaurants operations and management this book is for you.
Hi, my name is Raed Halaseh and I have been a professional Civil Engineer for the last 20 years. Six month ago I have decided to get into the hospitality business, namely the Franchise restaurants.
Purchasing Jack Ninemeier and David Hayes, Restaurant Operations and Management, Principles and Practices was the best thing that I have done to launching my Restaurant career.
I was amazed to how much knowledge I have acquired from reading this book. This became clear when I attended the mandatory managers training course, as part of becoming a Franchisee, as all topics introduced at the training course were covered in Ninemeier and Hayes Restaurant, Operations Management book.
If all goes well, I will have my first Restaurant Grand Opening on March 1st, 2008. It is true I will not have the hand-on experience, but armed with the information I have acquired from Ninemeier and Hayes Restaurant, Operations Management book will make operating and managing my first restaurant an exciting experience.
At the end, I would like to thank the authors for putting together such a wonderful, interesting, exciting and well arranged book that will be my best companion through the years as I operate and manage my restaurants.
Best regards,
Yours in Restaurant business to be,
Raed Halaseh
An outstanding addition to the field of restaurant management .......2005-08-26
Ninemeier and Hayes' book does an excellent job of providing the detailed information managers need to profitably operate a restaurant, but does it in a very simple, highly readable manner. I believe students will find the book to be most enjoyable. As an Instructor, I really like the ease in which my students will learn and retain the information. I think it is absolutely the best text on the subject and its recent copyright means it is also the most up-to-date.
Book Description
Software Quality Assurance (SQA) as a professional domain is becoming increasingly important. This book provides practical insight into the topic of Software Quality Assurance. It covers discussion on the importance of software quality assurance in the business of Information Technology, covers key practices like Reviews, Verification & Validation. It also discusses people issues and other barriers in successful implementatin of Quality Management Systems in organization. This work presents methodologies, concepts as well as practical scenarios while deploying Quality Assurance practices and integrates the underlying principle into a complete reference book on this topic.
Customer Reviews:
Good but overpriced........2007-08-22
I recently purchased an international version of this book for considerably less than the price advertised on Amazon. For what I paid I consider it a good reference to have for SQA, but I still like Schulmeyer's Handbook of SQA which has a new edition coming out September 30 for $99. No disrespect intended, but the book seemed written by someone who was not a native speaker of English, so the wording can be a little difficult to follow.
Expensive for nothing.......2007-04-07
The book quality is good the cover and papers are ok, the problem is the price with relation to the material inside.
The book is too expensive for what you get from it, there is many other books with the same subjects inside with less money.
This book can be useful if you are starting to learn the quality assurance.
Project Manager's Review.......2005-09-23
I recently had the pleasure in working with Mrs Godbole on a project in South Africa.
I was the project manager and she supported me in the role as a Senior QA Analyst.
After reading her book I was pleasantly surprised to see that she is actually putting into practice what she has documented in her book, Software Quality Assurance: Principles And Practice.
Chapter 4-Product Quality and Process Quality I found very interesting. As a project manager I have to manage the quality of product deliverables and at the same time this needs to be per a standard quality process.
This book is not a one time read for project managers.
I use this book every day in my day to day project management activity.
I recommend all project managers to not only read this book but to use it as an everyday project management tool.
I also set-up project management offices - I recently used this book to set-up the entire QA workstream within the organization.
A truly classic reference material and easy reading.......2005-08-08
In my career as a practitioner implementing sound Software Quality Assurance principles, this book has come as a great boon.
The author has adequately reflected her thoughts into a real world of SQA with very fine illustration of the implementation aspects in the organization. The book should be a good reference to both students and practitioners who wish to understand the principles of software quality assurance and the challenges faced during successful implementation. Practitioners are likely to benefit more from the author's excellent illustration of examples and the discussion on the people issues in successful implementation of the Quality Management System in their organization.
Chapters that will be of interest to real world SQA include Chapter 2- Managing Software Quality in an organization (excellent expression of the organization's commitment to Quality, chapter 4-Product Quality and Process Quality, chapter 5 (A sound foundation for a metrics initiative), Chapter 7. Software Configuration Management (Pitfalls in SCM), Chapters 8 (ISO 9001 - especially the insights into ISO consulting and services!!), Chapter 10-Software testing (The V model for testing phases and test process improvement framework is indeed very interesting and informative) The best part of the book which I enjoyed most was chapter 11-Careers in Quality, in which the author has so aptly brought out the role of a mentor who can help carve a career in Quality. The author's clarity in documenting the different roles for Quality professionals is really commendable.
SQA as a discipline is difficult to implement and is more engineering focused than most disciplines in development and operations. In spite of these challenges, this book has been written to support Software Quality Assurance as an important component of software engineering activity and contains chapters that are specifically slanted towards that approach. Included are chapters on Walkthroughs and Inspections, Software Configuration Management, Software testing and Software measurement and metrics. The author also provides solid information on ISO Quality Assurance standards, SEI CMM, SEI CMMI, and PCMM, as well as on common practices followed at "Mature Organizations".
As a textbook the coverage of every facet of SQA from why and what, to testing, metrics and its role in organizations and projects are thoroughly covered. The fact that the material is up-to-date and truly reflects the real world makes this one a must read for college level courses and more so, it prepares students for roles as practitioners. It is a classic and earns a solid 5 stars.
Great information source for Software Quality Assurance.......2005-07-08
As someone who has worked in both software development and quality, I instantly connected with the quality practices and scenarios that the author describes about the role of quality in most software development organizations. It states the challenges faced by SQA teams in implementing quality practices, especially in terms of people issues and the approach that may be taken to overcome them. This book provides insight into the SQA function and role, its importance and the commitment required to make it effective. I liked this part, as there are few books that stress on the crucial role played by the SQA in a company committed to quality.
I found the section on measurement and metrics with metrics and formulae that can be used through the SDLC. There are other books that provide in depth treatment on metrics, but the content here is useful because of its timing and context and it works well as a ready reference. The author has explained a number of international quality models like ISO and CMM along with their comparative study and mapped them to the various phases in the SDLC wherever possible. There are books available that dwell on a single quality model, but few go beyond more than a one page tabular comparison. I have found that quality professionals have to often struggle to map between multiple models to aggregate information at an organizational level when projects execute using models most appropriate to them.
The chapter that I enjoyed reading most was "Careers in Quality". This chapter is informative for IT professionals who aspire to move into the quality arena. It outlines the various opportunities available and the paths that may be taken to achieve them. The author has also explained the importance of a mentor and the qualities one should look for in a mentor who can help shape one's career. There are few places where one finds information on how one can make a complete career transition to quality, mentors and the various certifications that can be obtained for faster and focused growth.
Throughout this book, the author has explained concepts like process life cycle and inspection walkthroughs using diagrams, making them easy to understand. A number of sample documents (Quality Assurance Plan) and checklists (Configuration Audit) are available which can be used as a starting point by SQAs in their organizations.
On the whole a good read and informative. Recommended book to have.
Book Description
This edition explores quality management processes in health care using specific analytical methods in addition to emphasizing general theory and practical applications.
Book Description
This book is dedicated to the subject of computed tomography physics. The new edition of this comprehensive text includes the very latest in computed tomography principles, applications, and technology. This resource discusses multi-slice computed tomography in detail with coverage of fundamental physical principles, image reconstruction, and applications such as 3-D imaging, fluoroscopy, angiography, virtual reality imaging, and volume scanning. This book also contains 22 quality control tests for CT scanners. It includes many completely updated chapters, revised illustrations, and new contributors. This is an essential reference textbook for anyone in the field of radiologic technology.
Customer Reviews:
Needs to be updated!!- Overall good for 2001. .......2006-03-25
The book if very informative overall. Great look into physics formulas. However, it had a bad tendency of misusing or not clarifying terms. CURRENT Convolution/Fourier transform needs to be expanded. Furthermore, the book jumped around a lot. It would begin to describe a concept...stop... then complete the idea in a later chapter. The books limit is on 4 slice scanners. Since it was published in 2001, there is no mention of 16-64 slice scanners. When it came down to discussing modern equipment, the text very fell short. It is full of great pictures. I found more useful info off of the Siemens website.
This would be a great book if it were current.
I am going to buy: Computed Tomography : Fundamentals, System Technology, Image Quality, Applications (Hardcover)
by Willi A. Kalender
It looks more promising.
ETA
Computed Tomography, physical principles, clinical applications and quality control.......2006-01-27
This book has a wealth of information on CT. It is intended for the serious, hard core CT tech or Doctor who would like to know the intricate in's and outs' of CT. There are many pages of equations used to derive the intricacies of the CT process. What this book is NOT is a good review text for the CT registry. The information is there, but it is extremely hard to find because the Index is limited in scope. For example, looking for "Pixel" in the index turns up nothing. "Voxel" likewise turns up nothing. I realize these are very basic terms, and any tech looking to take the registry should know these by heart, but it is indicative of the lack in the index. Other terms that one would like to brush up on are also not there. If I were to do it over again, I would not buy this book to review for the CT Registry. otto
Computed Tomography:Physical Principles, Clinical Applications, and Quality Contro.......2005-12-13
If I had depended on this book alone, I would not have passed the CT Registry. I bought this book originally and felt I wasn't getting what I needed, so I went to MIC and bought their course. That isn't perfect either, but between the two we had success. I didn't feel like the physics of CT was explained at the level that I or the people I was studying with could understand. I feel that this book needs to be more comprehensive. There was not nearly enough anatomy or how to figure dose, pitch, etc. Maybe it was just all over my head and I needed it explained in simpler terms. It is a good tool, but certainly not all the information you need to test.
CT Text Sheds Light on CT.......2001-04-21
This review was written by Debra A. Durick., MPA.,RT(R)(CT)(M) of the University of South Alabama and appeared in Radiologic Technology (March/April 2001): "The second edition of this book improves on the first. Now in paperback, it has more graphics and illustrations and is an excellent textbook for teaching as well as a helpful resource for individuals planning to take the Registry Exam in computed tomography. The author has expanded the text with updated and new information on spiral/helical CT, realtime CT fluoroscopy, virtual endoscopy and CT angiography. Mr Seeram presents the material in an organized sequence, beginning with the history of CT and continuing with information on CT physics, data acquisition, computers, image quality assurance, new information on ways CT is being used today, pediatric CT and protocols. The information flows well, building on itself with each chapter. After introducing information, Mr Seeram thoroughly discusses it in an understandable manner. In particular he does an excellent job of explaining difficult concepts sunc as back projection, volume scanning, the role of computers in CT, quality assurance and the physical principles of CT. The graphics and illustrations are self-explanatory and are used throughout the text to reiterate the difficult information discussed. The author is an excellent teacher in the area of CT and anyone can gain from his explanations. The first edition of this textbook is used in our advanced CT classes and has been an asset for these classes. The book is worth its cost, considering the information it provides. Its strengths are the easily understandable explanations of difficult information and the excellent graphics and illustrations which reinforce the information covered. The summary comparison of three different manufacturers' units at the back of the book helps readers understand the different terminology used by different manufacturers. I do not find any weaknesses, except possibly a little less information on basic computer components. I would recommend this as a course textbook and as a reference text for anyone taking the Registry exam."
Excellent Ct book.......2001-01-08
I saw this book in the library and fell in love in it immeidately. I have bought a copy immediately and is a great reference book to have.
Excellent updates on CT and the newer technologies. The best section was on QA and great for all CT radiographers. MUST HAVE
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