Book Description
Breathtaking in its simplicity and profound in its impact, Key Performance Indicators (KPI) distills the balanced scorecard process into twelve logical steps, equipping users with an implementation resource kit that includes questionnaires, worksheets, workshop outlines, and a list of over 500 performance measures. Author David Parmenter provides you with everything you need to master and implement a KPI-driven strategy.
Customer Reviews:
Prepare to be converted.......2007-08-14
This is a must for every accounts dept. It gives you a fresh and concise look at developing your accounts dept and company as a whole.
Lots of ideas to think about, easy to read and understand. Even step by step lists that you can follow.
I would recommend this book to anyone from a trainee accoutant to FCO's it throws out the old way of looking at things and brings in a new and exciting way of thinking about the bigger picture.
As accountants we are very happy to plod along with our wonderful spreadsheets, this helps you look at better ways of working.
Everything it promised to be.......2007-07-24
It promised key performance indicators and it actually provided them. Easy to read, good format.
KPI Usability Review.......2007-07-05
I found this book to be reasonably helpful. There are lists and lists of key performance indicators in the back of the book. There was one story in particular (won't give it away for all of you who want the book) that was particularly good and I have started sharing that example in my work (Six Sigma). All in all, I think I am looking for more of the "how to do it," which I found this book to be a little light on. . . . . .
A rational methodology to implement KPIs.......2007-07-03
The main purpose of this book is to be a practical methodology to implement KPIs, and it does this reasonably well.
I would say that many recommendations throughout the book will be of good use, although there are several concepts that are applicable in a cultural environment that is more common to multinational companies or very large local companies.
The best chapter of this book is the first, where David Parmenter discusses the concept of a KPI, from a practical point of view. He divides indicators in three basic types, that makes sense and help understand them :
. KRI - Key Results Indicator
. PI - Performance Indicator
. KPI - Key Performance Indicator
In this chapter, he emphasizes the fact that KPIs are just the few main indicators that management of a business must identify, so that they focus on the right things... Something to remember all the time when you are implementing BSCs, Dashboards and the like.
The proposed approach behind this methodology is a practical one. It is for those that want faster results. The final phrase of the book could be: "roll up your sleeves and put KPIs to work as fast as you can".
Great Framework for Developing and Implementing KPI's.......2007-04-10
This was a very easy concise yet comprehensive framework and structure for developing and implementing KPI's. It distinguishes true KPI's from performance indicators or results indicators which people gravitate to as they think they are KPI's. This laid out a logical framework to follow. It is an easy read and provides many checklists as well as sample KPI's.
Book Description
The Breakthrough Program for Increasing Quality, Shortening Cycle Times, and Creating Shareholder Value In Every Area of Your Organization Time and quality are the two most important metrics in improving any company's production and profit performance. Lean Six Sigma explains how to impact your company's performance in each, by combining the strength of today's two most important initiatives--Lean Production and Six Sigma--into one integrated program.
The first book to provide a step-by-step roadmap for profiting from the best elements of Lean and Six Sigma, this breakthrough volume will show you how to:
* Achieve major cost and lead time reductions this year
* Compress order-to-delivery cycle times
* Battle process variation and waste throughout your organization
Separately, Lean Production and Six Sigma have changed the face of the manufacturing business. Together, they become an unprecedented tool for improving product and process quality, production efficiency, and across-the-board profitability. Lean Six Sigma introduces you to today's most dynamic program for streamlining the performance of both your production department and your back office, and providing you with the cost reduction and quality improvements you need to stay one step ahead of your competitors.
"Lean Six Sigma shows how Lean and Six Sigma methods complement and reinforce each other. If also provides a detailed roadmap of implementation so you can start seeing significant returns in less than a year."--From the Preface
Businesses fundamentally exist to provide returns to their stakeholders. Lean Six Sigma outlines a program for combining the synergies of these two initiatives to provide your organization with greater speed, less process variation, and more bottom-line impact than ever before.
A hands-on guidebook for integrating the production efficiencies of the Lean Enterprise with the cost and quality tools of Six Sigma, this breakthrough book features detailed insights on:
* The Lean Six Sigma Value Proposition--How combining Lean and Six Sigma provides unmatched potential for improving shareholder value
* The Lean Six Sigma Implementation Process--How to prepare your organization for a seamless incorporation of Lean Six Sigma tools and techniques
* Leveraging Lean Six Sigma--Strategies for extending Lean Six Sigma's reach within and beyond your corporate walls
"Variation is evil."--Jack Welch
Six Sigma was the zero-variation quality lynchpin around which Jack Welch transformed GE into one of the world's most efficient--and valuable--corporations. Lean Production helped Toyota cut waste, slash costs, and substantially improve resource utilization and cycle times. Yet, as both would admit, there was still room for improvement.
Lean Six Sigma takes you to the next level of improvement, one that for the first time unites product and process excellence with the goal of enhancing shareholder value creation. Providing insights into the application of Lean Six Sigma to both the manufacturing processes and the less-data-rich service and transactional processes, it promises to revolutionize the performance efficiencies in virtually every area of your organization--as it positively and dramatically impacts your shareholder value.
Download Description
Time and quality are the two most important metrics in improving any company's production and profit performance. Lean Six Sigma explains how to impact your company's performance in each, by combining the strength oftoday's two most important initiatives--Lean Production and Six Sigma--into one integrated program. The first book to provide a step-by-step roadmap for profiting from the best elements of Lean and Six Sigma, this breakthrough volume will show you how to: * Achieve major cost and lead time reductions this year * Compress order-to-delivery cycle times * Battle process variation and waste throughout your organization
Customer Reviews:
Written for a specific audience .........2007-06-08
"Lean Six Sigma: Combining Six Sigma Quality with Lean Speed" is not a how-to book written for actual front-line practitioners of the techniques. Instead, George's effort is expressly directed to the possibly skeptical CEO who may be considering implementing a Lean/6 Sigma effort and who needs to know a bit more detail. As he says on page 70:
"One of the goals of this executive overview is to provide adequate depth . . . such that a rational CEO could judge whether this initiative is worthy of further study."
Given that purpose, the book often lapses into a sales pitch. "Hey, this is what the SMART kids are doing; you should follow along." George throws out a lot of bait about how a smart CEO can gain increase ROIC and an edge on his or her less-informed competition by implementing the methods he describes. (Of course, he and his partners will be readily available as consultants to assist in any such effort.)
At points, the tone is downright snide to those who might not instantly choose the enlightenment of "Lean Six Sigma." For example, on page 89, there is this observation:
"If, for whatever reason, your CEO does not have an intense interest in improving competitiveness and financial performance through operational improvement, then Lean Six Sigma is not appropriate for your firm at this time."
A similar messianic revelation appears on page 78:
"Lean Six Sigma is part of a large work-in-progress that continues to increase the wealth and opportunities of society despite the resistance to ignorance and intellect in many parts of the world."
While I am certain that there are significant advantages to be gained by a thorough and professional application of the tools and disciplines afforded by a simultaneous combination of Lean and Six Sigma, I have reservations about the breathless hyperbole in which George delivers his message.
Past the hyperbole, past the rah-rah, past the sales pitch, there is a good deal of value in this overview. But that's what it is: an overview. The material here is enough to orient a possible practitioner to look deeper into the processes, but this volume would be but the start of the investigation required.
LSS - The book does not marry them right........2007-05-31
I have read great books about Lean, classics like The Machine that Changed the World, The Toyota Way, Lean Thinking, etc., but this book fails to reach Lean's basics. The author approaches the subject without letting the reader grasp the Lean approach.
The Six Sigma side of the book idolizes black belts and focuses strictly on ROIC (return of invested capital), which may be short sighted on long term effects.
Lean Six Sigma is a powerful approach and can produce amazing results, but the book does not marry them right.
Good structure and content with lots of errors.......2007-04-29
First, let me say that this book is well structured for managers and beginning practitioners who want to learn about Lean Six Sigma (LSS). Its content includes background, tools, and case studies to assist the reader with learning what LSS is all about. However, I seriously question whether this book was ever edited at all. To me, this normally would be a minor annoyance. With this book however, I noticed entire sentences that are non sequitor - so bad in fact, that one can tell that someone accidentally hit the delete key and deleted parts of two sentences. This I can get over, but the errors with the graphs, tables, and math in the book really kills it for me. So much so that it would seriously mislead someone who is not familiar with some of the topics. Without these errors, this book has a shot at five stars. I highly recommend the author submit a second edition - the readers deserve it.
Fine on Background, Light on Details.......2006-10-28
Nice broad brushstroke overview of Six Sigma, but never really got into the heart of the matter. Certainly not a book to check out just prior to an implementation kick off- more in line with mulling over the "does Six Sigma matter to me" question.
Intellectual Piracy.......2006-03-21
This book was a rip-off of Philip Crosby's works such as "Quality Is Free" and "Quality Without Tears." Just subtitute "Lean Six Sigma" everywhere for "Quality Improvement Process (QIP)" and it's the same methodology for implementation. Book, chapter and verse...
I should know: I worked for Mr. Crosby for four years.
Book Description
The Oliver Wight ABCD Checklist for Operational Excellence
Since 1977, manufacturing professionals have turned to The Oliver Wight ABCD Checklist to improve their companies' performance. Must-reading for logistics, distribution, and manufacturing professionals, the ABCD Checklist provides a superbly efficient approach to benchmarking your company's performance and capabilities against the very best. Its sharply honed questions cover all the essential areas:
- Strategic Planning
- People/Team Systems
- Total Quality
- Continuous Improvement
- New Product Development
- Planning and Control
This newly updated edition reflects the dramatic changes in MRP II practices and the explosion of Enterprise Resource Planning (ERP) tools. Including FAQs and tools from the field compiled by Oliver Wight's international group of consultants, The Oliver Wight ABCD Checklist for Operational Excellence, Fifth Edition should be a critical part of any program that strives to reach as close to perfection as possible.
Customer Reviews:
Beware -- the Other Reviewer works for them.......2004-05-02
Good reference book - shouldn't be shilled by employees...
A Diagnosis tool made even better!.......2000-12-16
In addition to improvements to the Planning and Control chapter, which was the strength untill now, this 5th edition has significantly expanded the chapters on Strategy, People / Teams, Quality / Continuous Improvement, and Product Development, making it a more complete tool.
Excellent diagnosis and guide for improvement of companies.......1999-05-21
I have been using Oliver Wight checklists as a support for improving company processes for over 11 years, both as a practitioner and as a consultant. This fourth version has a very detailed chapter 5 (corresponding to MRPII / ERP / Supply Chain Management) and reasonably good chapters 1 through 4. "Non-initiated" professionals may find some difficult and may misinterpret some of the questions, but this will improve as they keep on applying the checklist. Not a pleasant reading but definitely worth using it!
Download Description
"Achieving 100% Compliance of Policies and Procedures" is the third book of a four-part series on policies and procedures. This exciting new business book focuses on a subject that fills a major void for those individuals who are responsible for the life cycle of business processes, policies, and procedures. This 359-page book is all about change and continuous quality improvement as it applies to policies and procedures. A real-life case study is used to help explain the principles of this book. The reader is led from a labor-intensive system (procedure, procedure flow chart) through the necessary steps, including a cost-benefit analysis, to accomplish compliance and continuous improvement, resulting in a business process/procedure and a $2 million dollars savings. This book is about improvement and metrics and contains five quality tools for measuring policies and procedures. As the title suggests, the goal is to achieve 100% compliance, or complete acceptance by the customer. While a compliance goal of 100% is ambitious, you'll find the process of achieving the goal is just as important as achieving it. Through plans and goals, you'll increase productivity, profits, and customer satisfaction; as well as minimize process variation, enhance quality, reduce cycle and response time, and help the organization become receptive to change and develop a proactive (forward thinking) outlook. This book is a necessary addition to any procedures writer's reference library as it helps to ensure that the policies and procedures infrastructure remains stable by demonstrating to the reader how to write effective policies and procedures that can be measured, communicated, trained, mentored, audited, and improved. There are more than 75 illustrations, examples, tables, flow charts, and written procedures using the standard writing format introduced in my first book, "Establishing a System of Policies and Procedures." Most readers will find something useful in this book.
Customer Reviews:
Policies and Procedures meet with TQM & Six Sigma.......2007-04-27
This book is clear, concise and easy to follow, whether you are starting from nothing or you are bringing your current policies and procedures up to standard. This book is the second book in the series and should be used with "Establishng a System of Policies and Procures". It takes you through the steps of bringing your policies and procedures into compliance and into the Process and Procedure Improvement Cycle, based on Deming's PCDA cycle. This is a must read for the procedures analyst and for the CEO who believe in continual improvement.
For optimal result buy the set of 4 books:
1. Establishing a System of Policies and Procedures
2. Achieving 100$ Compliance of Policies and Procedures
3. 7 Steps to better Written Policies and Procedures
4. Best Practices in Policies and Procedures
You will not be disappointed. This set is well worth your time and money.
Awesome books!.......2003-06-23
I bought and used all four of Stephen Page's policy and procedure books. From the very first day, I was able to get up and running on a project that was very demanding and challenging. Not only did he provide examples, but he was always there for advice when I hit a rough spot.
I HIGHLY recommend these books!
Dana Rosenboom
Processes, Procedures, and Quality.......2002-09-17
I was impressed with the amount of useful information included in this book; everything seems to have been well thought out. It would appear that the author has "lived" his words and this is what makes this make book so useful to me. Because I know that when I implement his ideas that they will probably work. His case study is also very meaningful as he very carefully explains how to go from a labor-intensive procedure and go through process improvement, metrics, and arrive at a streamlined, high cost saving, new procedure.
I have bought all four of his books on procedures and this book is what makes it all worthwhile. Though I found that each book is unique in its own way and that you really need all four to write a good system of policies and procedures.
I would definitely recommend this book. He has a 40-step plan of action at the front of the book that gives you an A to Z approach to the development of any policy or procedure or process. I have printed this list and I keep it tacked on my walls.
Jim T. Armstrong
Good book for quality professionals.......2002-07-06
Of Steve Page's 4 recent books, I found this one to be the most interesting. It contains all kinds of ideas for projects.
A communication strategy is obviously Steve's speciality. He knows how to use the various methods to the most advantage.
His idea for a compliance plan is a clever take-off on process control plans. He also adapts other quality tools, such as scatter and pareto diagrams to use with documentation. However, you would need another book for more details on the tools themselves.
Auditing is another of Steve's specialties which he shares with his readers.
I wish he had gone into more detail on determining the cost of documentation. He no doubt knows how to calculate it, as best as one can. He gives a detailed example on how a new (purchasing) procedure saved a company money, but not enough on the cost of producing the document itself.
I would definitely recommend this book to all who work with ISO 9000 compliance.
Essential for TQM, ISO 9000 and GMP organizations.......2002-02-20
Of the three books that the author has published on policies and procedures this one is a masterpiece, and is essential to anyone who works for a company that employ TQM, ISO 9000 or FDA GMP.
Where his first book, Establishing a System of Policies and Procedures, provides a roadmap for new policy writers, this book takes the subject to a much higher level by providing a process that encompasses communications and training strategies, a compliance plan, and continuous improvement. These align seamlessly with ISO 9000, as well as FDA GMPs, and is consistent with the TQM Plan-Do-Check-Act cycle. In addition, the self-assessment and auditing approaches set forth will assure policies and procedures that reflect a mature organization that is focused on quality and continuous improvement.
Among the highlights of the book are the numerous checklists, real-life examples, and an underlying strategy for the development of a comprehensive and complete system of policies and procedures, and a means to assure compliance. I particularly liked Appendix C, Cost of Quality, and the succinct description of tools and techniques in chapter 11.
Another strong point is the complexities of marrying policies and procedures writing with a continuous improvement cycle and auditing are handled in a structured, logical sequence. This is no small feat for a writer, and it is one of the reasons this book is so valuable. This book sets a standard in the field and is one that I'll always recommend to colleagues and clients.
Book Description
The Oliver Wight Class A Checklist for Business Excellence
The leading business improvement specialists who educate, coach and mentor people to lead and sustain change on the journey to business excellence and outstanding business performance
- Managing the Strategic Planning Process
- Managing and Leading People
- Driving Business Improvement
- Integrated Business Management
- Managing Products and Services
- Managing Demand
- Managing the Supply Chain
- Managing Internal Supply
- Managing External Sourcing
Customer Reviews:
A good primer and introduction to concepts in ODD........2001-05-17
This is not an end all be all book, but it provides very good insight into ODD and design of teams. It is easy to read and containts many relevant concepts that are in practice today. A friend of mine (With a Masters in OD) referred this book to me as not only an introduction for myself into the complexities of ODD but to use with clients in talking about the subject. If your new to the concepts of Org Design or are looking for a book to share with others, this is a very useful (and easy) read.
Bringing Practicality to Esoteric OD Practice.......2000-04-06
The book is written for those managers who would like to develop higher levels of performance in their organisation but aren't sure how to go about it. It addresses both types of people, the manager of a business unit and also organisational consultants who looks for tools to help others manage.
The book focusses on how to implement various theories to get better results, and therefore is more of a 'how-to' book rather than being comprehensive in treatment of concepts. The how-tos concern two aspects of design , (1) the rational part, including identifying the desired organisational model, structuring the various design elements to produce the required results, and assessing one's progress at any point of time and (2) the emotional part including educating membersabout organisational alternatives to the bureaucratic model, developing their commitment and support for the model actually chosen , changing habits and practices to fit with the "model system", maintaining commitment "when the going gets tough", and renewing the model when circumstances require it.
Average customer rating:
|
Corporate Diagnosis: Setting the Global Standard for Excellence (Corporate Leadership)
Thomas Lindsay Jackson , and
Constance E. Dyer
Manufacturer: Productivity Press
ProductGroup: Book
Binding: Hardcover
 Strategy & Competition
| Management & Leadership
| Business & Investing
| Subjects
| Books
Industrial
| Management & Leadership
| Business & Investing
| Subjects
| Books
Quality Control
| Management & Leadership
| Business & Investing
| Subjects
| Books
Total Quality Management
| Management & Leadership
| Business & Investing
| Subjects
| Books
General
| Business & Investing
| Subjects
| Books
General
| Reference
| Business & Investing
| Subjects
| Books
Entrepreneurship
| Small Business & Entrepreneurship
| Business & Investing
| Subjects
| Books
Productivity
| Industrial, Manufacturing & Operational Systems
| Engineering
| Professional & Technical
| Subjects
| Books
General
| Reference
| Subjects
| Books
All Titles
| Qualifying Textbooks - Fall 2007
| Stores
| Books
Business & Investing
| Qualifying Textbooks - Fall 2007
| Stores
| Books
Professional
| Qualifying Textbooks - Fall 2007
| Stores
| Books
Reference
| Qualifying Textbooks - Fall 2007
| Stores
| Books
Similar Items:
-
Implementing a Lean Management System (Corporate Leadership)
ASIN: 1563270862 |
Book Description
All too often, strategic planning neglects an essential step -- diagnosing the organization's current state at the beginning and end of an improvement cycle. What's required is a systematic review of the critical factors in organizational learning and growth. These are determinants that require the monitoring, measurement, and management of resources to ensure that your company competes successfully. This executive workbook provides a step-by-step methodology for diagnosing an organization's strategic health and measuring its overall competitiveness against world class standards.
The Corporate Diagnosis handbook is used to verify policy or measure the results of corporate strategy and vision (the "business renewal" stage ). Detailed diagnostic questions in each key areas act as guidelines for developing your own self-assessment survey.
To support the diagnostic process, three primary aids are provided: a check sheet to record observations and score each area under diagnosis; a radar chart to plot and track your company's position visually; and extensive progress tables that allow you to see your standing in each diagnostic area. Over 50 specific categories of company health are meticulously graded and charted to help you see where your company stands in its quest for world class status. Corporate Diagnosis is an excellent companion and aid for meeting the Deming, Shingo, or Baldrige Award criteria.
Book Description
This provocative book by a Japanese executive shows that the keys to business success in the West are the proven techniques of the Far East successful strategic planning and its conservative execution. Strategy in the classic military sense is deploying your forces to achieve a competitive advantage. Concentrating on the thought processes behind Japan's successful strategic thinking, this book describes what strategic thinking is and presents concepts and concrete examples for its application. Only by integrating the three C's in a strategic triangle Customer, Competitor, and Company can sustained competitive advantage exist. Business managers at all levels can benefit from this 'how to think about it' guide by developing profitable and creative strategies.
Customer Reviews:
Your Company, Your Customers, and Your Competition.......2007-08-23
In The Mind of the Strategist Kenichi Ohmae emphasizes that strategy doesn't come from a scientific (or even logical) approach to developing a plan to maximize profits. Instead, it comes from viewing your competitive world in new and unconventional ways. Another Ohmae based philosophy is what he calls the "Strategic Triangle." Here, he maintains that when developing your business strategy, you must take into account the three main players: your company itself, your customers and your competition - appreciating that each has its own unique set of interests and objectives.
He outlines four different approaches to developing winning strategies, but they all share the same underlying philosophy: avoid doing the same thing, on the same battlefield, as your competitors. Of the four approaches, I found that his concept of KFS (Key Factors for Success) was the one that intrigued me the most and the one I thought would be the most effective. I found it so relevant in fact that I reference it in my book The Three Pillars of Sustainable Profit & GrowthThe Three Pillars of Sustainable Profit and Growth. It starts with the premise that certain functions within every business are more critical for success in that particular business environment than others. If you concentrate effort on these areas and your competitors do not, this is a potential source of competitive advantage. The key, of course, is to correctly identify what these key factors for success are.
Having dealt with Japanese business people, one of the first things that struck me as I read this book was the fact that Mr. Ohmae tended to be blunt and outspoken, a characteristic that is not common in the Japanese culture where the tendency is subtlety. His directness, however, has served him well in conveying meaningful business insights and strategies in this book. It is a staple in my reference library.
Effective Strategic Thinking.......2007-02-09
This is an interesting book that posits the idea that effective business strategies emanate from the state of mind. Kenichi Ohmae explains the thought processes behind Japan's successful strategic thinking. The author methodically and in simple English discusses what strategic thinking entails and concepts behind it. He reinforces the message with practical examples for its application.
The book shows that it is only through the effective integrating the three C's in a strategic triangle namely the Customer, Competitor, and Company can sustained competitive advantage exist.
Although the book is now 25 years since publication, the ideas it teaches are still applicable and relevant. However, it may benefit from a revision since, at the time it was written, it was fashionable to try to discover the secrets of Japanese success, but the aura and magic of Japan is no longer as it used to be. Anyway, the book does not say much about Japanese Business. The revision could just be to remove "The Art of Japanese Business" from the title. However, the author's main message that successful business strategies do not result from rigorous analysis but from a particular state of mind is still as valid as it ever was.
For those looking for a more modern book on Strategic thinking, I recommend the book "Strategic Thinking: A Step-By-Step Approach to Strategy, Second Edition" by Simon Wooten and Terry Horne.
The art of strategy and business.......2006-05-06
Ohmae;s signature work has always been on my list of things to read, but I never quite got around to it. Boy was I missing something. Ohmae's book is marketed as a look at japanease business, but it is really the Mind of a McKinsey strategist. I am not sure how Ohmae was able to publish this book, but it is a defacto methodology for formulating strategy and it exposes the key tools and frameworks used by McKinsey.
The book is extremely well written and conversational in tone making complex ideas seem straight forward -- not simple but certainly understandable.
The book covers all aspects of stragtegy from how you shape the problem, conduct the analysis and make decisions. This is a must read for all general managers particularly if your company is hiring outside consultants to do stratgegy.
Now one might think that a book written more than 20 years ago would be outdated and less relevant. This is definately not the case, by focusing on the process, tools and how you apply them Ohmae has written a timeless book that stands up well in the pre and post internet world.
So this is highly recommended, in fact most highly recommended.
good...not great.......2005-08-19
Parts one and three were the most insightful and intriguing. The stratgic planning process was well defined and provided a framework for how to 'think', rather than a guide to planning. Part three, which is about the infamous 3 C's, was too light on content. The high level overview of the 3 C's in this section left me with little information about how to effectively use the 3 C's. Lastly, many of the examples are very outdated. It would be helpful if Omhae updated it to reflect the recent history of the Japanese economy and its impact on their corporations.
Does strategic thinking impact innovation ?.......2005-07-29
The way you think in the lab and the office really can directly impact innovation. Even though this book was written about business, I have learned how to reapply its lessons to innovation - specifically Kenichi helps to define and measure success and define the "deliverables" or "outputs" that innovation has to produce in order to become a reality. Kenichi has a clear description of the biggest factors (the 3 C's) impacting your success in business - the company, the competition,and the customer/consumer. If you look at innovation in this context, Kenichi is actually also helping us innovators define "what success looks like": the product/technology the company makes, how technically different or better it is than competitive benchmarks or alternatives in the marketplace, and whether conusmers like it and want it. On the projects I have worked on, advised others on, or simply observed the ones that make consistently hit at least all 3 of these deliverables and often additional deliverables to. Those that fall short of all 3 consistently fail. Hope this helps scientists, managers, entrepreneurs, and anyone with a creative or problem solving mind.
Dr. Ali Alwattari
Innovation Author and Practitioner
Customer Reviews:
A concise, practical introduction to Hoshin Planning.......2004-11-21
If you don't need to know about Hoshin Planning, don't read this book; if you do, you will find it mercifully short. I was able to read it cover-to-cover in one transcontinental flight. Born as a component of TQM, Hoshin Planning has taken on a life of its own and is in use in companies that do not have a TQM program in place or where that program has been abandoned. Wiremold, for example, used it in support of its lean manufacturing implementation in the 1990's, and HP has been using it as part of its normal business planning process.
Hoshin Planning is about strategy deployment and Bechtell's point is that it improves upon the earlier Management By Objectives (MBO) by not only setting quantitative goals but also providing the "catchball process" of discussions up and down the hierarchy and between peer groups on the means by which these goals can be achieved. The result is a more realistic plan, to which organization members are committed. Bechtell also describes how the catchball process is facilitated by the traditional statistical "7 tools of QC" and what has been called in Japan "the new 7 tools of QC" for planning and management, ranging from affinity maps to radar charts. While some of these tools lose their relevance outside of TQM, others don't.
The price the reader pays for the conciseness of this book is that it is short on concrete examples. It also fails to spell out the assumptions that must be true for the method to work. For the work force to participate in Hoshin Planning, it must have from the outset the skills needed to execute the strategy. Otherwise, its members are in no position to make useful inputs to the catchball process. Lean manufacturing implementation, for example, involves the acquisition of new engineering and managerial skills by the work force. At the outset, by definition, it does not possess these skills. Lean manufacturing implementation therefore requires a bootstrapping process in which initial projects inoculate the work force with skills that can then be applied in the planning of further waves of projects. Bechtell does not address this issue, but, to my knowledge, neither do other writers on Hoshin Planning.
You've got to read it........1999-12-10
Dry? Yes, but short and to the point. Author describes a process (series Of) which when followed allows the entire company to respond to the big initiaties needed to change the direction of the company. Relies on teams from the smallest operating groups who will invent the systems they will use. Wonderful process and well worthy of the effort.
Incredibly dry and dull subject.......1999-09-13
Don't read this book unless you are forced to do so. I started it many times but couldn't slog through it. Maybe some people like this sort of thing but I thought the book was worthless.
Average customer rating:
- Excellent book on Strategic Management
|
Strategic Management for the XXIst Century
Reza Vaghefi , and
Alan B. Huellmantel
Manufacturer: CRC
ProductGroup: Book
Binding: Hardcover
Strategy & Competition
| Management & Leadership
| Business & Investing
| Subjects
| Books
Decision-Making & Problem Solving
| Management & Leadership
| Business & Investing
| Subjects
| Books
Management
| Management & Leadership
| Business & Investing
| Subjects
| Books
Management Science
| Management & Leadership
| Business & Investing
| Subjects
| Books
Total Quality Management
| Management & Leadership
| Business & Investing
| Subjects
| Books
General
| Business & Investing
| Subjects
| Books
Entrepreneurship
| Small Business & Entrepreneurship
| Business & Investing
| Subjects
| Books
General
| Business & Finance
| New & Used Textbooks
| Stores
| Books
Quantitative Business
| Business & Finance
| New & Used Textbooks
| Stores
| Books
All Titles
| Qualifying Textbooks - Fall 2007
| Stores
| Books
Business & Investing
| Qualifying Textbooks - Fall 2007
| Stores
| Books
Similar Items:
-
360-Degree Feedback : strategies, tactics, and techniques for developing leaders
-
Publication Manual of the American Psychological Association, Fifth Edition
ASIN: 1574442104 |
Book Description
The market forces shaping business today are fundamentally changing the way we do business. To remain competitive, new management strategies must be developed and implemented. Corporate executives and managers everywhere need the latest management tools to help them revitalize their business and successfully position their organization for the future. No matter what type of business you are in, Strategic Management for the XXIst Century provides valuable insights to help you lead your organization by using the newest approaches for strategic planning. This essential resource not only explains the concept of strategic management, but also offers a step-by-step blueprint for creating a strategic planning system consisting of three components: strategic, administrative, and operational. An insightful and visionary reference, Strategic Management for the XXIst Century explains the logical relationships between a planning system and the structure within which they are executed. Also discussed are techniques of trend analysis, scanning projections, probability studies and "futures research"--the answer to bridging the gap between today's and tomorrow's markets.
Customer Reviews:
Excellent book on Strategic Management.......2000-04-10
This book is very excellent for being comprehensive and well organized. It is also written in very lucid language but professional, which made it easy for the reader to go through the book and understand the ideas of the authors. This book helps in building a visionary style of thinking for the leaders to enable them to cop with the challenges of the 21st century. It covers many aspects of strategic management like finance, marketing, purchasing, and planning organization, human resources and non-business strategic management.
The authors support their ideas by case studies. In fact they incorporated 19 case studies in the text that make it very practical and unique.
Books:
- Key Performance Indicators: Developing, Implementing,and Using Winning KPIs
- Management and the Control of Quality with Student CD-ROM
- Managing New Product and Process Development: Text and Cases
- Managing New Technology Development
- Modern Business Statistics (with CD-ROM and InfoTrac )
- Monitoring, Measuring, & Managing Customer Service
- Monte Carlo Methods in Financial Engineering (Stochastic Modelling and Applied Probability)
- New Directions for Organization Theory: Problems and Prospects
- New Manufacturing Challenge: Techniques for Continuous Improvement
- Operating System Concepts
Books Index
Books Home
Recommended Books
- Webster's New World English-Spanish/Spanish-English Business Dictionary
- Living Large in Small Spaces: Expressing Personal Style in 100 to 1,000 Square Feet
- Cut: The Unseen Cinema
- Embassy Girl
- Marketing: An Introduction
- Send Me
- Passionate Minds: The Great Love Affair of the Enlightenment, Featuring the Scientist Emilie du Chat
- Asymmetric Information in Financial Markets: Introduction and Applications
- Globalism: Market Ideology Meets Terrorism
- Doctor Who: The Deadstone Memorial
Performance Dashboards: Measuring, Monitoring, and Managing Your Business
Performance Dashboards and Analysis for Value Creation (Wiley Finance)
Information Dashboard Design: The Effective Visual Communication of Data
Measuring Performance : Using the new metrics to deploy strategy and improve performance
: Business Process Management and the Balanced Scorecard : Focusing Processes on Strategic Drivers
