Book Description
Breathtaking in its simplicity and profound in its impact, Key Performance Indicators (KPI) distills the balanced scorecard process into twelve logical steps, equipping users with an implementation resource kit that includes questionnaires, worksheets, workshop outlines, and a list of over 500 performance measures. Author David Parmenter provides you with everything you need to master and implement a KPI-driven strategy.
Customer Reviews:
Prepare to be converted.......2007-08-14
This is a must for every accounts dept. It gives you a fresh and concise look at developing your accounts dept and company as a whole.
Lots of ideas to think about, easy to read and understand. Even step by step lists that you can follow.
I would recommend this book to anyone from a trainee accoutant to FCO's it throws out the old way of looking at things and brings in a new and exciting way of thinking about the bigger picture.
As accountants we are very happy to plod along with our wonderful spreadsheets, this helps you look at better ways of working.
Everything it promised to be.......2007-07-24
It promised key performance indicators and it actually provided them. Easy to read, good format.
KPI Usability Review.......2007-07-05
I found this book to be reasonably helpful. There are lists and lists of key performance indicators in the back of the book. There was one story in particular (won't give it away for all of you who want the book) that was particularly good and I have started sharing that example in my work (Six Sigma). All in all, I think I am looking for more of the "how to do it," which I found this book to be a little light on. . . . . .
A rational methodology to implement KPIs.......2007-07-03
The main purpose of this book is to be a practical methodology to implement KPIs, and it does this reasonably well.
I would say that many recommendations throughout the book will be of good use, although there are several concepts that are applicable in a cultural environment that is more common to multinational companies or very large local companies.
The best chapter of this book is the first, where David Parmenter discusses the concept of a KPI, from a practical point of view. He divides indicators in three basic types, that makes sense and help understand them :
. KRI - Key Results Indicator
. PI - Performance Indicator
. KPI - Key Performance Indicator
In this chapter, he emphasizes the fact that KPIs are just the few main indicators that management of a business must identify, so that they focus on the right things... Something to remember all the time when you are implementing BSCs, Dashboards and the like.
The proposed approach behind this methodology is a practical one. It is for those that want faster results. The final phrase of the book could be: "roll up your sleeves and put KPIs to work as fast as you can".
Great Framework for Developing and Implementing KPI's.......2007-04-10
This was a very easy concise yet comprehensive framework and structure for developing and implementing KPI's. It distinguishes true KPI's from performance indicators or results indicators which people gravitate to as they think they are KPI's. This laid out a logical framework to follow. It is an easy read and provides many checklists as well as sample KPI's.
Customer Reviews:
Autonomous Maintenance concepts - step by step.......2007-06-27
This book presents Autonomous Maintenance activities & focus of each implementing phase. It also lists tools used in each phase. However, it does not explore the tools in details (QX matrix for example). It also does not explore to much integration among the other TPM pillars with Autonomous Maintenance pillar during implementation phases. It gives good, simple and effective visual control examples.
Average customer rating:
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The Executive Guide to Implementing Quality Systems
Peter Mears , and
Frank Voehl
Manufacturer: CRC
ProductGroup: Book
Binding: Paperback
 General
| Business & Investing
| Subjects
| Books
Quality Control
| Management & Leadership
| Business & Investing
| Subjects
| Books
Total Quality Management
| Management & Leadership
| Business & Investing
| Subjects
| Books
Entrepreneurship
| Small Business & Entrepreneurship
| Business & Investing
| Subjects
| Books
Manufacturing
| Industrial, Manufacturing & Operational Systems
| Engineering
| Professional & Technical
| Subjects
| Books
General
| Reference
| Subjects
| Books
All Titles
| Qualifying Textbooks - Fall 2007
| Stores
| Books
ASIN: 1884015530 |
Book Description
Presenting an unusual and unique system for Continuous Quality Improvement (CQI), this new book is geared for executives who want or need to support quality improvement in their organizations. It is the contributions made by CEO's and upper management that moves the quality process forward, and because of this structure, The Executive Guide to Implementing Quality focuses on the concepts, thinking, and systems necessary for management to operationalize the CQI philosophy.Because quality is not a management problem but rather a problem that involves and requires all people working together at all levels to participate and cooperate, management must engage the organization in the processes that will improve the quality of their goods or services. It is, however, management's job to lead, organize, structure, motivate, and involve the organization in those strategies and systems that will ensure quality improvement. This book explains how to do that.Readers are given a series of exercises and explanations that will help them master the skills and understanding required to identify the management systems they need to support their quality improvement. After reading about a concept, they are asked to contribute to exercises designed to inspire creative and innovative thinking and the exploration of multi-functional options. And because it is the job of management to initiate the quality movement, this book shows how to change defensive thoughts like "that won't work for me" into "what is there that will work here." In addition to showing management how to take the lead in installing CQI in their organization, it also shows how to install the concepts through leadership teams, how to bring out the best in people, how to get top performance from employees and become a world-class organization, and how to reinforce the behaviors necessary to achieve the visions and goals of the organization. This workbook is an easy-and-quick-to-use guide that shows how to identify the support systems that generate desirable outcomes and reinforces them through positive actions.
Product Description
Have your companys products achieved what you hoped for rapid customer uptake, high sales volume and revenue/profit? Can you produce them at high Sigma-levels for Critical to Quality requirements, resulting in high customer satisfaction and low return/warranty costs? Authors Belair and ONeill will help you understand how your current new-product development process is performing by diagnosing its strengths and weaknesses, and then planning and implementing changes to improve your organizations ability to deliver Six Sigma designs! The main goal of Implementing Design for Six Sigma is to provide you a game plan to help you move the ball down the field from your current product development world to one where DFSS has been embraced as a working part of your processes and culture. Whether the products you develop are made of metal and plastic, or money and mutual funds, this book will help you improve your development process so that you may deliver better products and services that your customers will want and want to pay for. From tangible products like cars and cough syrup to service products like mortgages and retirement plans, if you dig deeply into your new-product development process and follow the guidelines in this book, you can and will implement major improvements. Contents: Preface Chapter 1 Driving Six Sigma Designs Introduction Chapter 2 What is Design for Six Sigma? Chapter 3 What DFSS Can Do For You and Your Company Chapter 4 DFSS The Method & Roadmap Chapter 5 Gap Analysis and Readiness for the DFSS Journey Chapter 6 Planning, Leading and Implementing DFSS Chapter 7 Measuring Success Chapter 8 How to Know When the Organization Has It Chapter 9 Keeping Up the DFSS Drive Chapter 10 Where Do You Go From Here? Chapter 11 DFSS Case Study Glossary References Index
Book Description
The authors document an approach to TPM planning and deployment that modifies the Japan Institute of Plant Maintenance 12-step process to accommodate the experiences of North American plants. They include details and advice on specific deployment steps, OEE calculation methodology, and autonomous maintenance deployment. This book shows how to make TPM work in unionized plants and how to position TPM to support and complement other strategic manufacturing improvement initiatives. More than just an implementation guide, it's actually a testimonial of proven TPM success in North American companies through the adoption of "best in class" manufacturing practices.
Customer Reviews:
Good book for management who want to implement TPM.......2005-10-22
Good book if you're interested in (implementing) TPM. The book is very easy to read and does not keep repeating itself. Basically TPM is a(n) (big) extension on Keizen Teian and it might be useful to read a book on that subject as well, but is not necessary to understand the book. The book reviews all the steps how to come to a TPM system, especially the part on the preconditions is interesting, because based on my own experience this help your organization already a lot. The appendix contains a master plan for implementing TPM. In my opinion it is a good start but a more detailed checklist would have been better, but you can't have it all.
TMP.......1999-03-24
implementacionn del tp
Average customer rating:
- Great training resource
- One of the best "implementation" manuals I have seen.
- An excellent training book suited for shopfloor associates
- Excellent manual provides "How-to" details and consideration
- A must-read about World Class Manufacturing activities.
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Implementing World Class Manufacturing - Shop Floor Manual (Includes Lean Manufacturing)
Larry Rubrich , and
Madelyn Watson
Manufacturer: Wcm Associates
ProductGroup: Book
Binding: Spiral-bound
Industrial
| Management & Leadership
| Business & Investing
| Subjects
| Books
Total Quality Management
| Management & Leadership
| Business & Investing
| Subjects
| Books
Manufacturing
| Industrial, Manufacturing & Operational Systems
| Engineering
| Professional & Technical
| Subjects
| Books
General
| Science
| Subjects
| Books
TQM
| Quality Engineering
| McGraw-Hill Engineering Store
| McGraw-Hill
| By Publisher
| Books
ASIN: 0966290607 |
Book Description
This is a "hands-on, how-to" guide to making significant improvements in a manufacturing plant. Uniquely written in a step-by-step format for both managers and operators, Implementing World Class Manufacturing allows everyone in a facility to participate in making the business the best at what it does - now and in the future.
Customer Reviews:
Great training resource.......2003-05-03
Though the title implies implementation, I see this more as an educational resource used to train both shop floor workers and management alike. Under this context, this book is outstanding.
Excellent diagrams, charts, and photos make understanding 5S, manufacturing cells, kanbans, and techniques for setup reduction easy.
In fact, the basic concepts behind lean manufacturing are simple. The problem with most lean manufacturing books is that the authors often complicate the subject to make themselves seem as though they are smarter and have something unique to add (when they really don't). This book keeps lean simple.
Great book.
One of the best "implementation" manuals I have seen........1999-11-19
We are going through a major re-organization from push system manufacturing to pull manufacturing in our facility and throughout the company. This book fits in quite nicely with this endeavor. The book does a nice job of explaining concepts and implementation of the principles. It is easy to read. Additionally, it has forms for suggested use in organizing information, AND it explains the forms and how to use them. I am purchasing multiple copies for distribution to all of my Manufacturing Engineers. Too I am recommeding it for use throughout the company.
An excellent training book suited for shopfloor associates.......1999-06-07
This is a book that small and medium-sized manufacturers can use to develop in-house training materials for educating their workforce on the how-to's of WCM. The explanations are succint with simple and well-written examples, backed by the rich experience of the authors. Supplementary materials available from the authors would allow any Plant Manager to develop customized training materials specific to his/her shopfloor. A particular merit of this book is the that it recommends the sequence in which the various elements of a WCM manufacturing program ought to be taught/implemented for best results. I plan to recommend this book as a reference to undergraduates who co-op or intern at companies as part of their educational experience.
Excellent manual provides "How-to" details and consideration.......1999-05-17
Unlike other books on "world class manufacturing" which are intended more for business school students and management theorists, this book really is a Shop Floor Manual as the title suggests. Each subject and technique is explained, application considerations are given, and real life "how-to" instructions are provided so that all concerned, from production worker to group leader and production manager, can easily understand and implement the technique in their company. Implementation of just one of the hundreds of world class manufacturing techniques covered will return the price of the book manyfold.
A must-read about World Class Manufacturing activities........1999-05-15
For those who are serious about World Class Manufacturing activities on the shop floor, this book is a must-read. The authors have created a detailed, step-by-step guide filled with useful examples, forms, quotes, and stories.
Average customer rating:
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Creating Value for Customers: Designing and Implementing a Total Corporate Strategy
William Band
Manufacturer: John Wiley & Sons
ProductGroup: Book
Binding: Paperback
Company Profiles
| Biography & History
| Business & Investing
| Subjects
| Books
General
| Business & Investing
| Subjects
| Books
Customer Service
| Industries & Professions
| Business & Investing
| Subjects
| Books
Management & Leadership
| Business & Investing
| Subjects
| Books
| Business Ethics
| Consolidation & Merger
| Decision-Making & Problem Solving
| Distribution & Warehouse Management
| Industrial
| Information Management
| Leadership
| Management
| Management Science
| Motivational
| Negotiating
| Operations Research
| Planning & Forecasting
| Pricing
| Production & Operations
| Project Management
| Quality Control
| Risk Assessment
| Statistics
| Strategy & Competition
| Systems & Planning
| Systems Analysis
| Teams
| Total Quality Management
| Training
ASIN: 0471525936 |
Book Description
Reviews key principles for improving quality in higher education institutions. Discusses methods that should be implemented as a total system approach and offers a new vision of how institutions operate.
Book Description
Statistical Process Control, or SPC, is one of the most misunderstood and underused tools in modern business practice. SPC: Practical Understanding of Capability by Implementing Statistical Process Control, third edition debunks the myth that SPC is only for engineers or technical managers. In fact, SPC is the proper set of tools for any operation where a product is created using a continuously repeated process. This is true for both manufacturing and service industries (sometimes the "product" is actually a service to people.) Author James Abbott uses everyday language to explain WHAT makes SPC work, WHY it will work for every situation, and HOW it fits into the overall decision-making process. This third edition of SPC is the result of years of feedback and refinement. An expanded appendix provides complete glossaries of terms, constants, formulas, and a practice question and answer section.
Customer Reviews:
Excellent, self-paced program.......2003-10-08
This book, along with the Self Study
Guide, are excellent self paced learning materials. I highly recommend these materials to anyone whose job demands a thorough knowledge of Statistical Process Control.
Self-paced learning materials.......2003-08-12
The SPC " Practical Understanding of Capability by Implementing Statistical Process Control" along with the Self Study
Guide are excellent self paced learning materials. I highly recommend these materials to anyone whose job demands a thorough knowledge of Statistical Process Control.
This author doesn't know the first thing about statistics.......2001-08-12
I think that it is sad that a book of such extremely poor technical quality, which the author believes is "practical understanding", fools so many people who do not understand statistics themselves. If you have not been exposed to statistics for sometime, or have always wanted to learn statistical methods, then this should not be your first book. Anyone who has been exposed to a good book on statistics, or attended a class or seminar on statistics, will quickly see that this book contains numerous incorrect definitions and interpretations of statistical terms and methods. A book review of this book by noted statistician, Lloyd Nelson (who is an ASQ Fellow and Shewhart medalist) appeared in the April 2001 issue of the Journal of Quality Technology.
As an example, the author defines the binomial distribution as one which has two modes, which he has confused with the biMODal distribution. The range is defined as the (data point - average), which would produce both positive and negative values. Of course, the range is known (by everyone else except the author) as the difference between the largest and smallest values of a set of data, so it can never assume a negative value. His discussion of control charts also demonstrates a lack of understanding as to their use and the underlying distributions on which they are based. For instance, his statement that the binomial and Poisson distributions are a special case of the normal distribution is blatantly incorrect. The list of examples goes on and on, and many more can be found in Nelson's book review.
The best advice this reviewer can give someone shopping for an easy to read and credible book on statistics is to pass this one up, save your money, and keep looking. If you subscribe to one of the journals of ASQ (American Society for Quality), namely the Journal of Quality Technology and Technometrics, then read their book reviews. The reviewers are very knowledgable and are composed of Senior Members and Fellows who have considerable practical and theoretical knowledge. They can offer valuable information on which books give the best value for the money.
Worst book for SPC users.......2001-08-01
This text is one of the worst in terms of technical merit and correctness. The author obviously does not have much of an idea about statistics and how to implement SPC....
"Practical".......2001-06-24
" The word practical in the book's subtitle says it all. The book has a decision making focus (still has the math). This really clarified everything for me. Not just a math book but a how to make SPC work for you. The idea of different tools for strategic and tactical decisions was new and refreshing."
Books:
- Management and the Control of Quality with Student CD-ROM
- Managing New Product and Process Development: Text and Cases
- Managing New Technology Development
- Modern Business Statistics (with CD-ROM and InfoTrac )
- Monitoring, Measuring, & Managing Customer Service
- Monte Carlo Methods in Financial Engineering (Stochastic Modelling and Applied Probability)
- New Directions for Organization Theory: Problems and Prospects
- New Manufacturing Challenge: Techniques for Continuous Improvement
- Operating System Concepts
- Performance Dashboards: Measuring, Monitoring, and Managing Your Business
Books Index
Books Home
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- Building Accounting Systems Using Access 2002, Brief
- Globalization and Growth: Case Studies in National Economic Strategies
- Elephants Can Remember
Performance Dashboards: Measuring, Monitoring, and Managing Your Business
Performance Dashboards and Analysis for Value Creation (Wiley Finance)
Information Dashboard Design: The Effective Visual Communication of Data
Measuring Performance : Using the new metrics to deploy strategy and improve performance
: Business Process Management and the Balanced Scorecard : Focusing Processes on Strategic Drivers
