Book Description
This book is about the use of modern statistical methods for quality control and improvement. It provides comprehensive coverage of the subject from basic principles to state-of-art concepts and applications. The objective is to give the reader a sound understanding of the principles and the basis for applying them in a variety of both product and nonproduct situations. While statistical techniques are emphasized throughout, the book has a strong engineering and management orientation. Guidelines are given throughout the book for selecting the proper type of statistical technique to use in a wide variety of product and nonproduct situations. By presenting theory, and supporting the theory with clear and relevant examples, Montgomery helps the reader to understand the big picture of important concepts. Updated to reflect contemporary practice and provide more information on management aspects of quality improvement.
Customer Reviews:
Do not buy this CRAM book........2007-01-22
If you want to understand and pass a subject, you have to read the original book (here Introduction to Statistical Quality Control by Montgomery) and try to understand the examples and the concepts in the book. In addition you have to do several exercies in this book to reinforce this understanding. Studying some outlines, highlights and notes prepared by other people won't help you much.
Sacred Book on SQC.......2007-01-12
If you are looking to be well versed on the principle of Statistical Quality Control, then you need this book.
Great SPC book.......2004-08-14
Used this book in a graduate level course on SPC. The book and the excercises were interesting and highly informative, as are all of Dr. Montgomery's numerous texts. Most concepts are backed up with liberal examples to help understand the theory and cement the concept and their practical applications, and run the whole gamut from management to electrical engineering problems. Many of the tables in the back of the book, such as the random number table, are outdated due to computers, however these may have been dropped in the new version of the text.
good book worst service.......2004-06-30
the book is very good ..no doubt but the service is aweful.
1. on the website they show it is a hardcover book and so i ordered for it but got a soft cover book ...now i have to worry about return or refunds etc...
2. had to wait for 3 weeks to get the book.
3. print quality aweful ...the original book has good color print...the one i received for the same price has a black and white print with very thin see-through pages...
my advice would be to avoid abebooks.com through amazon if possible because the same book is listed for $ 33 on their own website and here they sell it for $ 41 ...so waste ur money if u want.
Everything You Ever Wanted to Know about SPC.......2003-09-12
As the developer of the QI Macros SPC Software for Excel, customers often call with exotic questions about statistical methods for quality control.
Montgomery's book, more often than not, is the one I turn to for answers that I can't seem to find anywhere else. Even if I do find the answer in another book, it's always easier to understand in Montgomery's. The book is written in a way that makes seemingly incomprehensible statistics understandable. And there are plenty of examples.
If you're looking for a book to help you implement quality control in a small business, Montgomery's book is a bit too much, so you might consider my book on the Small Business Guerrilla Guide to Six Sigma or Six Sigma Simplified.
Book Description
The most authoritative, cutting-edge book for operations management and supply chain management. The book demands rigorous analysis on the part of students. When the use of quantitative tools or formal modeling is indicated, it is only to perform the necessary analysis needed to inform and support a practical business solution.
Customer Reviews:
Tackles complex issues simply, well integrated with course.......2005-04-20
I am an MBA student who has used this course book for our first year operations class. The book tackles difficult topics in a very easy to read way and is extremely well integrated with the associated case book and lecture notes. It provides the right level of detail, enabling students to pick up the tools or delve more deeply into the underlying mathematical constructs. The book does what it says on the label, teaching how to match supply with demand through analyzing process bottlenecks, queuing, lost customers, optimal inventory and yield management and supply chain management issues, such as the bull-whip effect and tackling double marginalization. This is a great introductory book to operations management.
A fun, useful and interesting book to learn operation mgmt .......2005-04-18
I am currently attending an MBA program and we are using this book in one of our operations classes. Highly recommend this book to schools and students who would like to learn how to solve the supply and demand problem!
First, this book is very easy to read. Throughout the book, the authors used different examples to illustrate the various challenges in realistic settings such as the patient waiting and serving time at the interventional radiology unit. The readers can easily extend and relate the examples in real life.
Second, this book is good for the classroom setting as well as the self study setting. The book is organized in a way that each chapter is focused on one operations management problem and shows the systematic ways to solve the problem. For self learner, one can easily select the topics and chapters of his/her interest.
Also, I found the summary at the end of each chapter especially useful for me. To prepare my exams, I use the summary of key notions and equations in each chapter to make up my "cheat sheet".
Again, "Matching Supply with Demand" is a great book and I highly recommend it.
Comprehensive, useful and very well written.......2005-04-04
I found this text book to be extremely helpful in understand and applying operations management. It includes a comprehensive introduction into topics like process flow, estimating and reducing labor costs, batching, the impact of variability, projecting uncertain demand, reactive capacity, risk pooling and several others.
More importantly, the models and examples used are not only practical, but actually interesting. Class discussions were drastically improved due to an increased interest in the cases. I'm sure it took a monumental effort to develop models and cases that make Operations Management interesting to the common student.
excellent.......2005-04-03
Used this book in the core MBA course - excellent summary of class lectures & very helpful supplement.
Book of choice for operations management!.......2005-04-02
A fantastic book for operations management!
The book cleverly combines real-life examples with relevant concepts to introduce core principles in operations managmenet.
It is well-organized, easy to understand,and highly relevant.
Book Description
A unique title which covers all the component parts of the core ITIL set, and by complementing more complex publications, acts as an efficient entry level to the ITIL literature.
Customer Reviews:
It's an excellent reference.......2007-09-06
"If you are not familiar with ITIL this truly is a must have. I purchased the book because I wanted to learn more about ITIL and I was amazed at how much useful information I found within a 242 page book. If you are a seasoned ITIL person this may be a little too basic but if you are new to the subject matter you should grab this. It's an excellent reference."
[...]
This *is* the book.......2007-02-24
The Service Support and Service Delivery books on ITIL offers an extensive and very detailed guide about each process. This introductory book about ALL ITIL, not just only Service Support and Delivery, offers an exact balance of knowledge for each ITIL discipline. It covers also (in a condensed way) ICT IM, Security, Application Management, Planning to Implement and The Business Perspective. The added value is that you have a better picture of all the ITIL processes. For instance, it explains the relationship between Change and Configuration Management with Application Management. It also explains how Security is related to Service Level Management, ICT IM related to Release,etc. Just to talk about a few examples.
Without the knowledge exposed in this book, some people could just think about ITIL as a methodology that only improves technical support or help desk. If you are beginner with ITIL I strongly suggest to consider this title instead of buying the two ITIL core books. It gives you the right information and what is better it provides you with valuable and concise information about the other disciplines. Of course, if you are considering implementing the methodology, the two ITIL core books (support and delivery) offer a very, very detailed approach.
Book Description
Audience: Core courses in Operations Management.
Approach: First text to provide an integrated and comprehensive treatment of both operations and supply chain management.
Competitors: Stevenson, Chase/Aquilano/Jacobs, Reid/Sanders, Finch, Burt/Dobler, and Russell/Taylor.
Book Description
This easy-to-use book gives future managers, engineers, technologists and technicians both the tools and know-how to guide an organization to world-class quality and competitiveness. Straightforward in approach, it helps readers understand both the “big picture” behind Total Quality Management as well as its individual elements, and readily applies theories and principles to the real world today. Organized into two part: quality management's philosophy and concepts; and tools and techniques. Examines global integration and Asian economic trends; the future of quality management; revolutionary thinking in strategic planning; beliefs vs. behavior and why they are often different; global partnering and education/business partnerships; value perception and customer loyalty; problem-solving in a total-quality setting, and much more. For anyone interested in learning more about quality management.
Customer Reviews:
Quality Management: Introduction to Total Quality Management for Production, Processing, and Services (4th Edition).......2005-09-20
It's a good book, have the topics that I need to my class, but the author talk a lot of history in the chapters
PD. I don't like the history too much.
quality management..........2003-12-05
ordered for used book but received brand new book with half the price.... i am more than satisfied with this product..
Highly recommended -- excellent training resource.......2000-04-18
Excellent text book and reference material for anyone in manufacturing. Straight forward, useful implementation roadmap.
Book Description
This book is about the use of modern statistical methods for quality control and improvement. It provides comprehensive coverage of the subject from basic principles to state-of-art concepts and applications. The objective is to give the reader a sound understanding of the principles and the basis for applying them in a variety of both product and nonproduct situations. While statistical techniques are emphasized throughout, the book has a strong engineering and management orientation. Guidelines are given throughout the book for selecting the proper type of statistical technique to use in a wide variety of product and nonproduct situations. By presenting theory, and supporting the theory with clear and relevant examples, Montgomery helps the reader to understand the big picture of important concepts. Updated to reflect contemporary practice and provide more information on management aspects of quality improvement.
Customer Reviews:
Great learning source.......2006-07-30
I found this book to be a good source for review on how the author came up with the formulas and MINI-TAB references were good. I would have rated it 5 stars but there were settings in the MINI-TAB software that needed to be turned on and for a beginning student I found it a little difficult to come up with the same answers without knowing why the author used the non-default mini-tab settings.
Book Description
Forensic Engineering may be described as a science that deals with the relationship and application of engineering/scientific facts to reconstruct the sequence of events of an intentional or unintentional failure of an engineered product that led or may lead to economic loss and/or injury; and, to arrive at a conclusion of causal factors and remedies. Forensic Engineering is an effective engineering/scientific means to improve product performance, safety, and cost. When properly applied, Forensic Engineering can define the real technical issues in a design review meeting, hearing, or litigation.
Book Description
In the quest to remove supply channel costs, streamline channel communications, and link customers to the value-added resources found along the supply chain continuum, Supply Chain Management (SCM) has emerged as a tactical operations tool. The first book to completely define the architecture of the merger of SCM and the Internet, Introduction to e-Supply Chain Management: Engaging Technology to Build Market-Winning Business Partnerships shows you how to exploit this merger and gain an unbeatable competitive advantage. The tightening of the economy and heavier restrictions and security measures placed on channel flows have rendered access to real-time, accurate supply chain information more critical than ever. Connectivity, messaging, and collaboration have become today's foremost buzzwords, as companies compete for survival in an environment where cycle times and permissable margins of error continue to shrink. Introduction to e-Supply Chain Management explores the concepts, techniques, and vocabulary of the convergence of SCM and the Internet so that companies can move beyond merely surviving and thrive in today's competitive marketplace.
Book Description
An Introduction to Reliability and Maintainability Engineering is unique in its broad and practical coverage of the fundamental concepts, models, and analysis techniques necessary to perform R&M engineering. Presented in a well-organized and straightforward manner, it is designed for courses in engineering, engineering technology, operations research, and similar technical fields. Ebeling addresses basic reliability models; covariate models; and hazard rate functions, systems reliability, FMECA, and fault tree analysis; as well as R&M design methods based on availability and life cycle costs. Also provided is a foundation for models on maintenance, renewal, and minimal repair; access to the treatment of censored data and the many facets of reliability testing; and an outline of probability plots, curve fitting, maximum likelihood estimation, and goodness-of-fit tests. Unlike other R&M books, the Ebeling volume assumes the student has limited familiarity with probability and statistics. In order to focus on R&M concepts and applications, these principles are defined and developed as needed. Also included are numerous examples, illustrations, and exercises, which are supplemented by software that will assist with the performance of numerous data analysis calculations and the implementation of many R&M models.
Customer Reviews:
Excellent!!.......2007-03-09
The book was brand new when received and in excellent condition and hard bound.. Delivered quickly and efficiently.. will do business again with seller..
Caveat emptor; 2005 edition SAME as OLD 1997 edition!.......2006-04-04
2005 Edition:
Great book! However, it is the SAME as the old edition... save your money, buy a copy of the old edition.
I guess Ebeling is trying to supplement his military retirement pension.
Chuck... if you release a new edition and don't change anything, at least mix the index up so it's not so obvious!
The best of the bests!!.......2003-03-30
This book will help all beginers who want to learn about Reliability and Maintainability Engineering.
This book has a lot of not only very kind features but also good examples. This book is one of my treasures in my book shelfs.
Clearly Current for a Dynamic Scientific Discipline.......2001-08-24
There have been many books, papers and publications written on the subject of Reliability. Since the AGREE Report, followed by C. Ryerson's work at RCA in the 50's on a pre-Mil-Hdbk 217, there have been many authors promoting and upgrading the discipline of Reliability. Most engineering and scientific textbooks have a tragic short lifespan. However,in my opinion, I believe Charles Ebeling's work is an example a more enduring and sustaining effort. Chapter 9,"Maintainability" is a good illustration that could be of value to a Maintenace Manager that shows the benefit of PM. Chapter 10,"Design for Maintainability" carries on with discussions of Reliability of Repairable system, i.e. repair or replace..... Chapter 17, "Reliability Estimation and Application" is priceless as examples to emulate. I believe that the applications are more appealing to a wider audience, i.e. Non-Aerospace industry. If there is a shortcoming, it is one that always concerns me in all the classes that I teach.
It is that none of the techniques, equations, empirical methods or algorithms have any value, if the DATA has no integrity.
Chapter 12,"Data Collection and Empirical Methods" is a fine chapter, perhaps it could have been first?
DATA integrity is crucial. Data means drudgery, screening, checking, confirming but a vital platform for analysis to spring to decision making. My simplest example of data without integrity is the application of computer program to estimate an average, that is based on 4 data points, (1 , 2 , 3 , 5280). Is the average 1321.5? or What? I believe that this book has a future and a longer life.
Good Luck
Norm Jagodzinski
Great reliability text!.......2000-03-25
I had the pleasure of having Dr. Ebeling as an instructor in college and he taught me reliability engineering. Not only is he easily understood in person, but he is also very clear in his writing. Dr. Ebeling makes reliabiliy an understandable science.
Book Description
Find out why many businesses preferentially hire Six Sigma trained candidates. AN INTRODUCTION TO SIX SIGMA AND PROCESS IMPROVEMENT shows you the essence and basics of Six Sigma, as well as how Six Sigma has brought a renewed interest in the principles of total quality to cutting-edge businesses. Six Sigma has taken the corporate world by storm. Find out how you can use it to improve your work performance and your personal marketability with AN INTRODUCTION TO SIX SIGMA AND PROCESS IMPROVEMENT.
Books:
- Introduction to Statistical Quality Control
- Introduction to the Mathematics of Financial Derivatives
- Introduction to Time Series and Forecasting
- Inventory Accuracy: People, Processes, & Technology
- Key Performance Indicators: Developing, Implementing,and Using Winning KPIs
- Key Performance Indicators: Developing, Implementing,and Using Winning KPIs
- Management and the Control of Quality with Student CD-ROM
- Managing New Product and Process Development: Text and Cases
- Managing New Technology Development
- Modern Business Statistics (with CD-ROM and InfoTrac )
Books Index
Books Home
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Quality Control
| Management & Leadership
| Business & Investing
| Subjects
| Books
Introduction to Statistical Quality Control, Student Resource Manual
Design and Analysis of Experiments
Lean Six Sigma : Combining Six Sigma Quality with Lean Production Speed
Introduction to Linear Regression Analysis (Wiley Series in Probability and Statistics)
Lean Thinking : Banish Waste and Create Wealth in Your Corporation, Revised and Updated
A Guide to Writing as an Engineer
