Evaluating Practice: Guidelines for the Accountable Professional (5th Edition)
Average customer rating: 4 out of 5 stars
  • A great text book...
  • Another Edition to a fantastic text
  • enough is enough
  • A Classic in Practice Evaluation
Evaluating Practice: Guidelines for the Accountable Professional (5th Edition)
Martin J. Bloom , Joel Fischer , and John G. Orme
Manufacturer: Allyn & Bacon
ProductGroup: Book
Binding: Hardcover

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ASIN: 0205466982

Book Description

Now with a free SINGWIN CD-ROM, Evaluating Practice, Fourth Edition is even easier for readers to understand and apply data analysis. Unsurpassed among human service evaluation books, Evaluating Practice, Fourth Edition, includes the innovative SINGWIN program, created by Charles Auerbach, David Schnall, and Heidi Heft Laporte of Yeshiva University. Evaluating Practice instructs readers on managing cases and charting and filling out scales. Although the authors are best known within the social work discipline, this book can also be used in other professional programs such as nursing, counseling, psychology, and psychiatry. The free supplement with practice test questions provides a number of helpful exercises. For anyone interested in social work at both the undergraduate and graduate level. Also for those interested in psychology, counseling, psychiatry, or psychiatric nursing.

Customer Reviews:

4 out of 5 stars A great text book..........2007-01-02

I ordered this textbook for an MSW course, and it's wonderful. I love all the examples and the software that comes with it.

5 out of 5 stars Another Edition to a fantastic text.......2005-08-10

This new edition of the text once again proves that these authors are the masters of single subject research. I have used this text for five years in my graduate methods course and am completely satisfied with their coverage of the material of single subject research design. Just when a researcher thought it could not get any better, this new edition comes along with updates to the software.

Get this book.

1 out of 5 stars enough is enough.......2005-03-22

I was pleased to hear that this text had been assigned in a graduate research course at my graduate school of social work. I'm seriously disappointed. I would not recommend this text's continued use. It is excessively repetitive, constantly restating previous material (commonly referred to as 'rehashing'), and, as a sidebar, i can't help but mention an irritating habit of unnecessary references to material yet to come ('we'll talk about that more in chapter 14.'). The writing style is terribly wordy, and in a weighted, clunky pseudo-conversational style that rarely is effective in a textbook. The actual technical information is obscured in a constant river of verbiage, usually in page after page of solid block text, the least helpful format when learning technical information (or when subsequently searching for specific information or techniques). The result? It serves as a strong sedative. Finally, the authors repeatedly express apologies, in what eventually (by page 350) feels like an obsequious and cloying manner, for putting forward an empirical and accountable approach to clinical practice. The worst, though, is the repetition of material, as if the reader were an idiot. The sheer relentlessness of it is what is so galling, and at $100 bucks, neither affordable nor worth the investment. There are other texts out there with clearer, cleaner, more articulate prose, that are more respectful of the reader, and at half the price, such as the classic and affordable: Single-Case Research Designs: Methods for Clinical and Applied Settings by Alan E. Kazdin. Ignore the pollyanna reviews above and below, and avoid this text, or if on the syllabus, protest and suggest an alternative.

5 out of 5 stars A Classic in Practice Evaluation.......2003-11-13

Bloom, Fischer and Orme continue to make an unique contribution to improving practice in the human services by providing a road map by which practitioners can evaluate their effectiveness. I've been using their text book for over 15 years in teaching practice evaluation and in has been an invaluable help. The new edition has a CD Rom with SingWin, CAAP,and CAAS which I was able to install in Windows XP Home edition. You must install CAAS before CAAP for it to work. The sofware computerizes record keeping, score computation, and graph construction. I strongly reccommend this textbook for human services faculty.
Evaluation: A Systematic Approach
Average customer rating: 4 out of 5 stars
  • The book was new, and it came promptly.
  • Systematic Approach
  • A primo primer
  • Extremely helpful text!
  • A large and bloated sleep-inducing book
Evaluation: A Systematic Approach
Peter H. Rossi , Mark W. Lipsey , and Howard E. Freeman
Manufacturer: Sage Publications, Inc
ProductGroup: Book
Binding: Hardcover

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ASIN: 0761908943

Book Description

Click 'Additional Materials' for downloadable sample chapter

" Evaluation: A Systematic Approach, now in its seventh edition, has assumed the role of a true classic in its domain."
-- LIBRARY & INFORMATION SCIENCE RESEARCH

Since Peter H. Rossi, Mark W. Lipsey, and Howard E. Freeman first published Evaluation: A Systematic Approach, more than 100,000 readers have considered it the premier text on how to design, implement, and appraise social programs through evaluation. In this completely revised Seventh Edition, the authors include the latest techniques and approaches to evaluation as well as guidelines to tailor evaluations to fit programs and social contexts.

This bestselling text covers the full range of evaluation topics, including:

- Framing evaluation questions

- Uncovering program theory

- Studying implementation

- Designing impact assessments

- Assessing program costs and benefits

- Understanding the politics of evaluating

With decades of hands-on experience conducting evaluations, the authors provide scores of examples to help students understand how evaluators deal with various critical issues. They include a glossary of key terms and concepts, making this the most comprehensive and authoritative evaluation text available.

Thoroughly revised, the Seventh Edition now includes:

- Substantially more attention to outcome measurement

- Lengthy discussions of program theory, including a section about detecting program effects and interpreting their practical significance

- An augmented and updated discussion of major evaluation designs

- A detailed exposition of meta-analysis as an approach to the synthesis of evaluation studies

- Alternative approaches to evaluation

- Examples of successful evaluations

- Discussions of the political and social contexts of evaluation.

Customer Reviews:

5 out of 5 stars The book was new, and it came promptly........2007-02-11

The transaction was all that I expected. I am stisfied.

3 out of 5 stars Systematic Approach.......2007-01-03

I found this book to be moderately helpful, although I found the format to be somewhat cubersome and confusing. In order to successfully write an evaluation proposal I had to use this book in tandem with other resources. There are plenty of foundations that offer step-by-step guidelines for conducting an evaluation, for free. This book is not worth its cost.

5 out of 5 stars A primo primer.......2006-08-19

This book works well as an introductory textbook to the field of Evaluation -- including a brief history of its origins, essential components of evaluation, theory, and designs.

If you are looking for a class in Evaluation 101, or a refresher course on the principles of evaluation, this is a good textbook for you.

I am in the process of reading the 6th edition cover to cover (something I never do), and have hopped on line to order the latest edition so that I can upgrade.

5 out of 5 stars Extremely helpful text!.......2005-06-05

It is always hard to keep personal bias out of the picture when evaluating an employee or coworker. This book understands that concept and goes beyond other books to demonstrate exactly how to do just that!

2 out of 5 stars A large and bloated sleep-inducing book.......2004-12-08

The prose in this book is so convoluted and each point takes so long to develop that you'll be soon asleep.

What's worse, the book is neither a solid academic overview of the field nor is it a useful handbook for the practitioner.

Rossi and his co-authors make many attempts to give us the grand theoretical frameworks but they quickly get lost in qualifying themselves into a tepid soup in which nothing is ever black or white, hot or cold, true or false.

Although there are some capsule summaries and references to real programmes, these callouts are helpful only to break the tedium. They are not presented in sufficient detail that normal people could ever learn from them. There is never any clear instruction about how one should begin an evaluation or how one should proceed.

Possibly this book is useful for an intermediate-to-advanced evaluation practitioner who is interested in comparing his broad generalizations with Rossi's.
Measuring Marketing: 103 Key Metrics Every Marketer Needs
Average customer rating: 4.5 out of 5 stars
  • This is like 103 lively marketing discussions. Damned useful text. Buy it.
  • Excellent Read and Very Useful List of Metrics
  • No Proper Measure, No Appropriate Management
  • A valuable read for any organization
Measuring Marketing: 103 Key Metrics Every Marketer Needs
John Davis
Manufacturer: Wiley
ProductGroup: Book
Binding: Paperback

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  1. Marketing Metrics: 50+ Metrics Every Executive Should Master Marketing Metrics: 50+ Metrics Every Executive Should Master
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  3. Marketing by the Dashboard Light Marketing by the Dashboard Light
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  5. Accountable Marketing: The Economics of Data-Driven Marketing (with CD-ROM) Accountable Marketing: The Economics of Data-Driven Marketing (with CD-ROM)

ASIN: 0470821329

Book Description

Marketing is now being asked to be measurably accountable for not only the top-line of their income statement, but also for the bottom-line as well. They're being asked to account for the total marketing program in addition to its component product programs, its advertising, sales promotion, sales and distribution, and pricing programs. This is the first book that addresses the clamor and demand from marketing’s many stakeholders to be accountable for its strategies and activities.

Customer Reviews:

4 out of 5 stars This is like 103 lively marketing discussions. Damned useful text. Buy it........2007-09-02

There's a disjuncture between market research information as supplied by those of us in the MR industry, and the hard sales information supplied to marketers via their own companies. Those who join the two sources together gain a tremendous synergy. By measuring the things that matter, regardless of information source, the marketer gains a lot more control over their decision-making.

This book offers 103 very chunky measures that are each clearly explained and for most marketers quite easily obtainable. You may not want a dashboard of all these measures, but if you scan through the list you'll see - I guarantee - at least 10 metrics that you'll wish you had during the last planning round. As such this book offers a powerful diagnostic of the things you need to get your job done.

Davis splits his measures into three broad categories.

1. Marketing Planning and Customers - Forecasts, Markets, Segments & Customers
2. The Offering - Products, Prices, Promotion and Retail
3. Sales Force.

Within each section he offers a host of measures, setting out for each one the purpose, the solution (or formula) as well as a summary of the impact and importance of the measure in question. The effect of the book is to deliver lively 103 marketing discussions, and while some are somewhat generalised in nature, the overall value of the book is immense.

This book suits marketing managers, brand managers and assistant brand managers, and will be of equal power in the hands of good market researchers. this is a really practical worthwhile volume for people who want to do their job better.

5 out of 5 stars Excellent Read and Very Useful List of Metrics.......2007-02-12

Everywhere you look these days, professional communicators seem to be talking about measurement. From marketing and PR to advertising specifically, the question of how we measure a range of marketing and communication activities--the question of how we the right numbers and make decisions--seems to be perplexing companies around the globe.

Perhaps part of the reason measurement is such a challenging problem is that subject is not inherently interesting. Who wants to sit down and actually read a book about marketing metrics? Measuring Marketing: 103 Key Measures Every Marketer Needs is a book that, in my opinion, does a great job of addressing both problems. The book succinctly explains what each metric is, why the metric is important, and how that metric impacts decision making. In addition to helping us better understand measurement, the book is very well written and in plain English. This was actually enjoyable reading.

The book uses a clear three-part structure for each metric. Each metric is defined, we are then told the importance of each metric, and finally how the metric should impact our decision making. Consequently, the book is as much a reference manual as it is a marketing trade book. I began by reading the book in a cover-to-cover style (as I would any other book), but quickly found myself jumping throughout the book as some measures proved more applicable to my concerns.

My sense is that virtually any company can benefit from this book. The description of each metric is concise, the importance of each metric is clearly explained, and topically the book moves through a wide range of measures which look at revenue, cot per unit, market share, segment and customer profitability, price, share of voice, direct mail profit, cost per click, recall, inventory turnover, retail close ratio, sales force turnover rate, break-even sales volume, and even team selling compensation to name just a few. The range of metrics is amazingly comprehensive.

It is difficult to imagine how a marketing team could look through this book and not come up with a small set of metrics delivering the necessary information for assessing their work. Granted, the book does not go into depth regarding some of the more leading edge issues such as social media (for example, how would you measure the value of Nokia's N90 blog?). Another critique might be that he book looks only at traditional marketing measures and could be slightly less useful if a company is taking a more integrated marketing communication approach. That said, the book gives me so many measures that I remain convinced that almost anybody can improve their measurement by turning to this book.

I am very glad I took the time to read this text.

4 out of 5 stars No Proper Measure, No Appropriate Management.......2007-01-26

John Davis provides an overview of commonly used business metrics that he subdivides in three categories: 1) Marketing Planning and Customers; 2) The Offering; and 3) Sales Force. Davis usually explains clearly each metric that he covers by sequentially examining the measurement need, solution, and impact on decision making. Most of the time, Davis gives a clear example that helps readers put the theory into practice. Some metrics in the third section such as Four Factor Model and Sales Variance Analysis will be somewhat challenging to readers who are not very comfortable with numbers.

To his credit, Davis is straightforward about the difficulties that readers can experience in collecting some of the information needed to use some of the metrics under review. Davis also cautions his audience against the danger of blindly using industry averages because each company has its own DNA. Davis is at his weakest when he presents an overview of key Internet metrics such as gross page impressions, cost per click, and cost per action. The coverage of these metrics is too superficial to be of any use to any reader who is looking for more than the basics. To summarize, "Measuring Marketing 103 Key Metrics Every Marketer Needs" is a good reference book for a quick education about some of the most commonly used business metrics.

5 out of 5 stars A valuable read for any organization.......2007-01-14

The book does a good job of presenting clear, actionable ways of measuring marketing activity. But I think its real value is that it provides a common language for marketers to speak with non-marketers (CEOs, CFOs, other department heads) about what they're planning to do, what they do, and why. By helping to clear away the smoke and mirrors perception that marketing departments tend to have inside most companies, the book provides a path to achieving organizational as well as promotional goals. That's something of value for any size company in any industry.
Evaluation for the 21st Century: A Handbook
Average customer rating: 5 out of 5 stars
  • bargain price through amazon.com
Evaluation for the 21st Century: A Handbook

Manufacturer: Sage Publications, Inc
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Binding: Paperback

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  5. Evaluation: An Integrated Framework for Understanding, Guiding, and Improving Policies and Programs Evaluation: An Integrated Framework for Understanding, Guiding, and Improving Policies and Programs

ASIN: 0761906118

Book Description

What methodological tools have been most useful in doing evaluation? What are some of the new methodologies that are being used and developed? Will the types of things evaluated expand from programs, personnel, and products to foreign aid, medical technology, environmental interventions, and World Bank loan programs? What will evaluation be like in the 21st century? These impressive evaluators from around the globe explore how evaluation has come to be what it is today and what the professional evaluation landscape will be like in the future. They examine the following:

-What makes evaluation different from other disciplines?

-The links and differences between evaluation and auditing professions?

-Which activities have priority in evaluation, under what circumstances, and for what purposes?

-New methodological approaches to doing evaluation.

-The issues of advocacy versus truth in evaluation and between evaluating programs versus empowering people to evaluate their own programs.

Evaluation for the 21st Century features thoughtfully written introductions to each of the main sections that provide a context and synthesis of the various evaluators’ chapters. After reading this groundbreaking book, researchers and practitioners will be able to recognize these new developments in evaluation as they encounter them, place them in context, and incorporate them into their own evaluation professions and practices.

A stunning achievement, Evaluation for the 21st Century is for all professionals and practitioners in evaluation, management, public administration, sociology, psychology, education research, public health, and nursing.

Customer Reviews:

5 out of 5 stars bargain price through amazon.com.......1998-07-12

An authoritative reference / textbook containing "thumbnails" of applicable evaluation theory and practice by experts in the field.
Evaluation: An Integrated Framework for Understanding, Guiding, and Improving Policies and Programs
Average customer rating: 3.5 out of 5 stars
  • A Primer for sorting out conceptual muddles in the field
  • Aimed at both practitioners and academics
  • Aimed at both practitioners and academics
Evaluation: An Integrated Framework for Understanding, Guiding, and Improving Policies and Programs
Melvin M. Mark , Gary T. Henry , George Julnes , Gary Henry , and Melvin Mark
Manufacturer: Jossey-Bass
ProductGroup: Book
Binding: Hardcover

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ASIN: 0787948020

Book Description

"This is one of the most coherent and comprehensive theories of evaluation yet formulated and one that makes a most valuable contribution. The authors are pioneering in important new directions."
--Ernest R. House, author of Professional Evaluation and Evaluating with Validity

"This book is the best I've ever read detailing a practical theory of evaluation. It is comprehensive, beautifully written, and makes sense of the evaluation enterprise. It does so by emphasizing the major function of evaluation as sense-making about policies and programs."
--Thomas D. Cook, professor, sociology, psychology, education, and public policy, Northwestern University

Programs that serve the needs of the public continually face changes brought by social, political, and economic forces. To survive these changes, organizations must evaluate their programs wisely and realistically. This book offers a new approach to evaluation, one that will encourage all kinds of organizations and agencies to improve their contributions to social betterment. The authors draw from three decades of evaluation practice and theory to present their own framework for conceptualizing evaluation and for pragmatically assessing social policies and programs.

They analyze four purposes of evaluation:

  • To review the merit of programs and their value to society
  • To improve the organization and its services
  • To ensure program compliance with mandates
  • To build knowledge and expertise for future programs

    For the practitioner, these purposes help define the approach and methods for an evaluation. The authors also enrich their discussion with four possible modes of inquiry: description, classification, causal analysis, and values inquiry. Filled with tables, charts, and figures, this resource invites organizations to make the most appropriate programming decisions based on thoughtful and systematic methods. Evaluation: An Integrated Framework for Understanding, Guiding, and Improving Policies and Programs is a tool that scholars can use to rejuvenate their view of evaluation and that practitioners can use to integrate the best techniques with a contemporary understanding of social policy and change.

    Customer Reviews:

    4 out of 5 stars A Primer for sorting out conceptual muddles in the field.......2004-01-22

    Amidst a burgeoning growth industry in policy evaluation, characterized by a plethora of approaches and non-standard language usage, editors of two prominent evaluation journals join forces with a third colleague to provide an overview and an inclusive framework that differentiates in simple language, major approaches taken to policy and program evaluation to date.

    Beginning with a core definition of evaluation as assisted sense-making whose ultimate objective is social betterment, the authors distinguish four purposes of evaluation: (1) assessment of merit and worth (2) program and organizational improvement, (3) oversight and compliance, and (4) knowledge development. Conceptual clarity over purpose(s) helps avoid muddles encountered in everyday arenas of evaluation and is directly pertinent to modes of inquiry appropriate to those purposes. In the second section of the book the authors distinguish four types of evaluative inquiry and discuss how to plan corresponding evaluative methods appropriate to the purpose(s) at hand. With a view toward conceptual coherence, they spend a chapter grounding their conception of evaluation as assisted sense-making in a philosophy of common sense realism. The third and final section of the book then considers closely, uses and challenges for each of these four modes of evaluative inquiry and devotes one chapter to each: (1) "Description," (2) "Classification," (3) "Causal Analysis," and (4) "Values Inquiry." In so doing, the authors contribute toward enhanced clarity in the "evaluation jungle" at significant levels of analysis and deliver what they promise in simple common sense language: an integrated framework for understanding, guiding, and improving public and nonprofit policies and programs.

    My only reservation is related to what in content is also a strength. Rich in academic references, with an adaptation in format, these references could have better been placed in endnotes rather than parentheses. This would have facilitated reading flow. The decision to keep a format that is probably more useful in journals than books accounts for a one star deduction and four star rating.

    A solid well-grounded theoretical analysis that will help those engaged in policy/program evaluation sort out a lot of muddles ahead of time rather than unnecessarily being caught in the mire. Another indication that, while good theory will never get as far as accounting for all the exigencies in a complex world, good theory is helpful in avoiding unnecessary confusions and many commonplace and wholly predictable errors in advance. Highly recommended.

    3 out of 5 stars Aimed at both practitioners and academics.......2003-08-23

    This book serves two purposes. It is a comprehensive text on evaluation aimed at both practitioners and academics, but most importantly, it is a treatise aimed at introducing a new evaluation framework. It is a textbook with a point of view. The authors begin with the premise that the fundamental purpose of evaluation is social betterment, which is "...the reduction or prevention of social problems, the improvement of social conditions, and the alleviation of human suffering." From these roots, they build a new `realistic' evaluation framework. Although aimed primarily at public and non-profit organizations, many of the lessons can be applied in the private sector as well.

    Part one examines why one would want to do an evaluation in the first place. The authors purport that evaluation is a fundamental part of the democratic process because it is crucial in informing policy and decision makers about the effectiveness of public policy and programs. The book reviews the four purposes of evaluation (assessment of merit and worth, program and organizational improvement, oversight and compliance, and knowledge development) and introduces the four inquiry modes (description, classification, causal analysis and values inquiry). The authors provide extensive coverage and a critique of the academic debates concerning purposes, modes and methodology. This leads to the proposal of a realistic philosophy, which aims to move beyond traditional paradigm silos. The authors argue that by focusing on the ultimate goal of social betterment and by seeking to surface underlying values, it is possible to follow a path that tailors methodology to intended purpose.

    Part two covers evaluation planning and begins the practical application part of the book. Different evaluation purposes become paramount and are more aptly suited, depending on the environment (stable, competitive, shifts in funding or new policy/program). Choosing appropriate methodology and evaluation extensiveness (i.e. quality) is aided by an understanding of primary and secondary evaluation purposes; the book provides decision-making matrices as well as many examples and references. The authors expand on their notion of a `common-sense realistic' philosophy and provide an extensive overview of the supporting principles. It is a philosophy underlined by the notion of evaluation as `assisted sensemaking' that aims to build upon and extend natural human perceptual processes. In practice, it is flexible, antiformalist and rejects the fact-value and qualitative-quantitative dichotomies. In short, it aims to do what works in a given situation and contributes the most to social betterment.

    Part three provides extensive detail on the four inquiry modes (description, classification, causal analysis and values inquiry). Each chapter provides a complete overview: detailed arguments about how the selected mode can be used to support the four evaluation purposes, examples of specific evaluation methodology, interactions, notable caveats and pitfalls and an overview of critical opinion. The sections on classification and causal analysis are especially extensive, full of detailed methodology and references to external sources. The authors expand on the notion of how values inquiry can be critical in a complementary role with other modes.

    The authors conclude with a statement that the field of evaluation is "...moving towards yet another rite of passage." They argue that evaluators need "...to take their proper place in the policy community" and they must become "...shameless in broadly spreading their findings...." They make a final argument in support of their realistic philosophy.

    The book is often dense with citations, making for difficult reading at times. In places, especially in part one, the level of detail is far beyond that needed by the average practitioner. However, this would seem to suit the academic audience, who would find the sections devoted to methodology (aimed at practitioners) unnecessary. It seems a happy compromise. Name and subject indexes facilitate use of the book as a reference text. A thorough bibliography points the reader to external sources. It is a text thoroughly worth the attention of anyone interested in the field of evaluation.

    3 out of 5 stars Aimed at both practitioners and academics.......2003-08-23

    This book serves two purposes. It is a comprehensive text on evaluation aimed at both practitioners and academics, but most importantly, it is a treatise aimed at introducing a new evaluation framework. It is a textbook with a point of view. The authors begin with the premise that the fundamental purpose of evaluation is social betterment, which is "...the reduction or prevention of social problems, the improvement of social conditions, and the alleviation of human suffering." From these roots, they build a new `realistic' evaluation framework. Although aimed primarily at public and non-profit organizations, many of the lessons can be applied in the private sector as well.

    Part one examines why one would want to do an evaluation in the first place. The authors purport that evaluation is a fundamental part of the democratic process because it is crucial in informing policy and decision makers about the effectiveness of public policy and programs. The book reviews the four purposes of evaluation (assessment of merit and worth, program and organizational improvement, oversight and compliance, and knowledge development) and introduces the four inquiry modes (description, classification, causal analysis and values inquiry). The authors provide extensive coverage and a critique of the academic debates concerning purposes, modes and methodology. This leads to the proposal of a realistic philosophy, which aims to move beyond traditional paradigm silos. The authors argue that by focusing on the ultimate goal of social betterment and by seeking to surface underlying values, it is possible to follow a path that tailors methodology to intended purpose.

    Part two covers evaluation planning and begins the practical application part of the book. Different evaluation purposes become paramount and are more aptly suited, depending on the environment (stable, competitive, shifts in funding or new policy/program). Choosing appropriate methodology and evaluation extensiveness (i.e. quality) is aided by an understanding of primary and secondary evaluation purposes; the book provides decision-making matrices as well as many examples and references. The authors expand on their notion of a `common-sense realistic' philosophy and provide an extensive overview of the supporting principles. It is a philosophy underlined by the notion of evaluation as `assisted sensemaking' that aims to build upon and extend natural human perceptual processes. In practice, it is flexible, antiformalist and rejects the fact-value and qualitative-quantitative dichotomies. In short, it aims to do what works in a given situation and contributes the most to social betterment.

    Part three provides extensive detail on the four inquiry modes (description, classification, causal analysis and values inquiry). Each chapter provides a complete overview: detailed arguments about how the selected mode can be used to support the four evaluation purposes, examples of specific evaluation methodology, interactions, notable caveats and pitfalls and an overview of critical opinion. The sections on classification and causal analysis are especially extensive, full of detailed methodology and references to external sources. The authors expand on the notion of how values inquiry can be critical in a complementary role with other modes.

    The authors conclude with a statement that the field of evaluation is "...moving towards yet another rite of passage." They argue that evaluators need "...to take their proper place in the policy community" and they must become "...shameless in broadly spreading their findings...." They make a final argument in support of their realistic philosophy.

    The book is often dense with citations, making for difficult reading at times. In places, especially in part one, the level of detail is far beyond that needed by the average practitioner. However, this would seem to suit the academic audience, who would find the sections devoted to methodology (aimed at practitioners) unnecessary. It seems a happy compromise. Name and subject indexes facilitate use of the book as a reference text. A thorough bibliography points the reader to external sources. It is a text thoroughly worth the attention of anyone interested in the field of evaluation.
    How to Measure Training Results : A Practical Guide to Tracking the Six Key Indicators
    Average customer rating: 4.5 out of 5 stars
    • Leslie
    • How to measure training results
    • e-book beware
    • How to get up and running when training assessment is wanted
    • Money Talks . . .
    How to Measure Training Results : A Practical Guide to Tracking the Six Key Indicators
    Jack Phillips , and Ron Stone
    Manufacturer: McGraw-Hill
    ProductGroup: Book
    Binding: Hardcover

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    1. Evaluating Training Programs: The Four Levels (3rd Edition) Evaluating Training Programs: The Four Levels (3rd Edition)
    2. Running Training Like a Business: Delivering Unmistakable Value Running Training Like a Business: Delivering Unmistakable Value
    3. Transferring Learning to Behavior: Using the Four Levels to Improve Performance Transferring Learning to Behavior: Using the Four Levels to Improve Performance
    4. Return on Investment in Training and Performance Improvement Programs, Second Edition (Improving Human Performance) (Improving Human Performance) Return on Investment in Training and Performance Improvement Programs, Second Edition (Improving Human Performance) (Improving Human Performance)
    5. The Corporate University Handbook: Designing, Managing, and Growing a Successful Program The Corporate University Handbook: Designing, Managing, and Growing a Successful Program

    ASIN: 0071387927

    Book Description

    How to Measure Training Results presents practical tools for collecting and measuring six types of data critical to an overall evaluatin of training. This timely resource:

    Download Description

    How to Measure Training Results is a handbook for trainers and HR managers who want to save their jobs or advance their careers by showing how the training they provide directly benefits their organization's bottom line or strategic goals.

    Customer Reviews:

    5 out of 5 stars Leslie.......2006-03-21

    I have read many articles and books on this topic. While most books cover the evauluation levels defined by Kirkpatrick, this book goes one step further by providing lots of practical examples on how to actually evaluate training at each level. Every page contains at least one useful tip!

    5 out of 5 stars How to measure training results.......2005-08-02

    very practical information. Gave very easy steps to follow and easy to implement. Reinforced that training can be measured.

    3 out of 5 stars e-book beware.......2002-12-13

    I ordered this book with the Adobe Digital Download. After running the install file 3 times, it still wouldn't work. It kept saying "None of the requested vouchers could be obtained."

    I called Adobe twice and they said they don't support the e-Book reader! I checked their user forums at (...)and there are three other people with the same problem. I can't believe Amazon(.com) and Adobe sell a product neither one supports!

    5 out of 5 stars How to get up and running when training assessment is wanted.......2002-08-01

    Jack J. Phillips' has been writing several books on assessing the impact of training and his latest book, co-authored with Ron D. Stone, is among the best ones, it is indeed a very good introductory book on evaluating training.
    The more experienced training practitioner, who may have been using Kirkpatricks 4 levels, will also get a lot out of the book. It adds tools to Kirkpatricks levels but it also completes the Kirkpatrick model by adding a fifth lev, a ROI analysis. However, not everything may be measured in $ so the authors also include some ideas on how to present intangible assets in the reports.

    A lot of the concepts have been presented in previous books, but here they are taken a step further when the authors give examples from their long experience within the field. Downloadable forms, worksheets, and checklists (at the publishers website!!), that may be adapted to various needs is a definite valuable add-on for practitioners who do not have an urge "to do it all on their own".

    The book starts off with taking a look at the need for measurement and evaluation and presents the ROI-process as a framework for 6 types of measures, (Kirkspatricks' 4, the ROI and intangible assets). Then all levels, possible measurements etc are presented throughout the book, finishing off with key implementation steps. It is all wrapped in the ROI-process, a step-by-step "receipe" for planning, building and implementing the evaluation process.

    So when the top management want to know if a training program is worth the money . . .
    Reading the book may get you on the track. It may help you talk the language of Money a way that senior management understands.
    This is in addition to building better programs.

    And it sure was practical with a digital version on my laptop, that way I bing it with me whereever I go; really conveniant when being a consultant - -

    5 out of 5 stars Money Talks . . ........2002-08-01

    Jack J. Phillips' has been writing several books on assessing the impact of training and his latest book, co-authored with Ron D. Stone, is among the best ones, it is indeed a very good introductory book on evaluating training.
    The more experienced training practitioner, who may have been using Kirkpatricks 4 levels, will also get a lot out of the book. It adds tools to Kirkpatricks levels but it also completes the Kirkpatrick model by adding a fifth lev, a ROI analysis. However, not everything may be measured in $ so the authors also include some ideas on how to present intangible assets in the reports.

    A lot of the concepts have been presented in previous books, but here they are taken a step further when the authors give examples from their long experience within the field. Downloadable forms, worksheets, and checklists (at the publishers website!!), that may be adapted to various needs is a definite valuable add-on for practitioners who do not have an urge "to do it all on their own".

    The book starts off with taking a look at the need for measurement and evaluation and presents the ROI-process as a framework for 6 types of measures, (Kirkspatricks' 4, the ROI and intangible assets). Then all levels, possible measurements etc are presented throughout the book, finishing off with key implementation steps. It is all wrapped in the ROI-process, a step-by-step "receipe" for planning, building and implementing the evaluation process.

    So when the top management want to know if a training program is worth the money . . .
    Reading the book may get you on the track. It may help you talk the language of Money a way that senior management understands.
    This is in addition to building better programs.
    The Valuation of Technology: Business and Financial Issues in R&D (Operations Management Series)
    Average customer rating: 4.5 out of 5 stars
    • Great book, but...
    • Critical Resource for Maximizing Value From Innovation, R&D
    • This a must read for all senior executives in technology
    The Valuation of Technology: Business and Financial Issues in R&D (Operations Management Series)
    F. Peter Boer
    Manufacturer: Wiley
    ProductGroup: Book
    Binding: Hardcover

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    4. Fourth Generation R&D: Managing Knowledge, Technology, and Innovation Fourth Generation R&D: Managing Knowledge, Technology, and Innovation
    5. The Real Options Solution: Finding Total Value in a High-Risk World The Real Options Solution: Finding Total Value in a High-Risk World

    ASIN: 0471316385

    Book Description

    "The Valuation of Technology is a timely and thoughtful book on a critical issue in the global business arena. Peter Boer's insights constitute important reading for leaders in all fields."-Jeffrey E. Garten, Dean, Yale School of Management

    "The Valuation of Technology fills a critical void for those executives who wish to upgrade technology decision making from an art to a more definable science."-George B. Rathmann, Chairman and CEO, ICOS Corporation

    Technology valuation has replaced risk management as the management approach to analyzing the profitability of current and future technology projects. The Valuation of Technology: Business and Financial Issues in R&D explores the link between research and development and shareholder value in a comprehensive way, providing mathematical models for the valuation of R&D projects and answering critical questions on how to analyze technology initiatives and forecast their future value. This professional reference creates a common language for understanding the financial issues relating to R&D and provides analytical tools that businesspeople, scientists, and engineers can use to assess new technologies, R&D projects, and R&D budgets-thereby facilitating communication and producing more enlightened decisions. It also identifies several common fallacies in performing valuation of technology-based properties, including adding together enterprises with different time horizons and failing to recognize the value of risk-minimization strategies.

    Among the many remarkable features of The Valuation of Technology:
    * Offers quick, easy models for technology valuation that readers can use immediately
    * Includes a method for the quantitative valuation of technology projects and shows readers how to build a project spreadsheet and assign value to research projects
    * Comes with a disk containing templates for a selection of mathematical models provided in the book

    Customer Reviews:

    4 out of 5 stars Great book, but..........2003-08-28

    This is generally a great read. However, I find the quantitative examples in Chapter 6 very confusing to follow. In addition, as a financial analyst, I feel very insulted for being called "bean counter" numerous times in the book. The author should be more aware of this demeaning attitude he carelessly imbedded in this otherwise great book.

    5 out of 5 stars Critical Resource for Maximizing Value From Innovation, R&D.......2000-01-28

    F. Peter Boer's Valuation of Technology is mandatory reading for every CEO, Head of R&D, and key investor who has heard it all when it comes to the importance of "innovating". But who despairs about the absence of fundamental tools for extracting new value from research-driven efforts in all parts of the corporation.

    No longer- this is the missing corporate value creation toolset. Valuation of Technology fills the critical gap between value formulas and project-focused research management, in a way that makes a convincing case for future evolution of R&D as a total corporation value resource, not just another functional department.

    A former top executive with W. R. Grace and now a professor at Yale (in addition to running his own corporation, Tiger Scientific, Inc.), Professor Boer combines a senior executive's sense of the right measures and analyses with an entrepreneur's enthusiasm and pragmatic curiosity. The author's impressive body of work also reflects his sensitivity to the key people and organizational issues that often spell the difference between exceptional new value creation and disappointment.

    5 out of 5 stars This a must read for all senior executives in technology.......1999-09-16

    This is a great book, that for the first time, not only brings together the technology management and financial disciplines, but also highlights that often misunderstood cultural differences between these two disciplines that need to work together.

    I liked the book so much, I bought 10 copies and distributed them throughout my organization. This is a well conceived book, that covers not only the nuances of technology and scientific discovery and management, and/or the rudimentary aspects of time value of money, but also covers more advanced concepts such as the optionality of R&D investments.
    Realistic Evaluation
    Average customer rating: Not rated
      Realistic Evaluation
      Ray Pawson , and Nick Tilley
      Manufacturer: Sage Publications Ltd
      ProductGroup: Book
      Binding: Paperback

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      1. Theory-Driven Evaluations Theory-Driven Evaluations
      2. Evidence-Based Policy: A Realist Perspective Evidence-Based Policy: A Realist Perspective
      3. Quasi-Experimentation: Design and Analysis Issues for Field Settings Quasi-Experimentation: Design and Analysis Issues for Field Settings
      4. Evaluation Roots: Tracing Theorists' Views and Influences Evaluation Roots: Tracing Theorists' Views and Influences
      5. Evaluation Thesaurus Evaluation Thesaurus

      ASIN: 0761950095

      Book Description

      Authors Ray Pawson and Nick Tilley show how program evaluation needs to be and can be bettered. The authors present a profound and highly readable critique of current evaluation practice introducing a manifesto- and handbook-fresh approach. This volume is devoted to articulating a new evaluation paradigm, which promises greater validity and utility for evaluation as a whole. Realistic Evaluation reflects the paradigmÆs foundation in scientific realist philosophy and its commitment to the idea that programs deal with real problems rather than mere social constructions. Its primary intention is to inform realistic developments in policyùmaking that benefit program participants and the public. Pawson and Tilley argue persuasively and passionately that scientific evaluation requires a careful blend of theory and method, quality and quantity, ambition and realism. The book offers a complete blueprint for evaluation activities, covering design to data collection and analysis to the accumulation of findings across programs and onto the realization of research into policy. Practical examples are used throughout this powerful volume and are grounded in the major fields of program evaluation. Realistic Evaluation is essential reading for all those involved in the evaluation process, especially researchers, scholars, and students in sociology, social policy, criminology, health, and education.
      Technology Valuation Solutions (Wiley Finance)
      Average customer rating: 5 out of 5 stars
      • Excellent tools & cases of technology valuation
      Technology Valuation Solutions (Wiley Finance)
      F. Peter Boer
      Manufacturer: Wiley
      ProductGroup: Book
      Binding: Hardcover

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      4. Project Valuation Using Real Options: A Practitioner's Guide Project Valuation Using Real Options: A Practitioner's Guide
      5. Dealmaking Using Real Options and Monte Carlo Analysis Dealmaking Using Real Options and Monte Carlo Analysis

      ASIN: 0471654671

      Book Description

      A better way to value the profitability and risk of R&D projects
      New technology and R&D initiatives affect companies in both the service and manufacturing sector. It's estimated that half a trillion dollars is spent worldwide each year on such efforts. Technology Valuation Solutions + CD-ROM offers a methodology along with illustrative cases for valuing the profitability and risk of R&D projects.
      A companion to Boer's earlier work, The Valuation of Technology (0-471-31638-5), this book provides additional material that will help readers assess a wide variety of projects and business scenarios. In addition to the in-depth case studies, this book includes a CD-ROM featuring valuation templates that readers can customize for their own individual needs.
      F. Peter Boer (Boynton Beach, FL) is President and CEO of Tiger Scientific, Inc., a firm specializing in science and technology consulting and investments. Presently, he is actively engaged with several companies who are adopting option-based valuation methods to their R&D portfolios.

      Download Description

      A better way to value the profitability and risk of R&D projects
      New technology and R&D initiatives affect companies in both the service and manufacturing sector. It's estimated that half a trillion dollars is spent worldwide each year on such efforts. Technology Valuation Solutions + CD-ROM offers a methodology along with illustrative cases for valuing the profitability and risk of R&D projects.
      A companion to Boer's earlier work, The Valuation of Technology (0-471-31638-5), this book provides additional material that will help readers assess a wide variety of projects and business scenarios. In addition to the in-depth case studies, this book includes a CD-ROM featuring valuation templates that readers can customize for their own individual needs.
      F. Peter Boer (Boynton Beach, FL) is President and CEO of Tiger Scientific, Inc., a firm specializing in science and technology consulting and investments. Presently, he is actively engaged with several companies who are adopting option-based valuation methods to their R&D portfolios.

      Customer Reviews:

      5 out of 5 stars Excellent tools & cases of technology valuation.......2005-09-05

      'Technology Valuation Solutions' strikes a good balance in integrating & presenting both analytical frameworks & R&D business perspective. Dr. Boer has concisely utilized real-world business cases to illustrate the application of various technology valuation tools, in a pragmatic & user-friendly manner. The companion CD-ROM, which consists Excel templates that support the business cases, is also highly practical in guiding readers to apply knowledge gained from the book.
      Applied Ethics for Program Evaluation
      Average customer rating: Not rated
        Applied Ethics for Program Evaluation
        Dianna L. Newman , and Robert D. Brown
        Manufacturer: Sage Publications, Inc
        ProductGroup: Book
        Binding: Paperback

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        1. Program Evaluation: Alternative Approaches and Practical Guidelines, Third Edition Program Evaluation: Alternative Approaches and Practical Guidelines, Third Edition

        ASIN: 0803951868

        Book Description

        "Applied Ethics for Program Evaluation achieves its goal of providing evaluation practitioners with a theory of ethical decision making that they can realistically apply in their work. . . . It will serve as an excellent supplementary text in introductory or advanced courses in evaluation research. The book will appeal to practicing evaluators because it addresses issues of immediate concern to them, offers realistic guidance for how to respond to those issues, and discusses philosophical matters in a way that is accessible to the nonphilosopher. . . . Applied Ethics for Program Evaluation is an excellent resource for readers to use in conjunction with the Joint Committee Standards, the ERS Standards, and/or the AEA's Guiding Principles for Evaluators." --Michael Morris, Department of Psychology, University of New Haven "This book really does a fine job of providing a theoretical model of ethical decision making for practitioners. I particularly like the way they move from theory to principles to rules." --Katherine Ryan, Instructional Resources, University of Illinois, Urbana-Champaign From the moment the evaluator begins the consultation process to the time when the evaluator is responding to the last reaction to the evaluation report, ethical choices are being made on matters large and small. How can an evaluator deal with ethical value issues in a way that does not smack of "ethical imperialism" or a knee-jerk prescriptive stance? Applied Ethics for Program Evaluation is aimed at sensitizing evaluators, potential clients, and stakeholders in program evaluation. In a thoughtful examination, the book explores a set of principles that can serve as foundational guidelines for making ethical decisions. Through the use of vignettes, the authors provide the readers with ethical dilemmas and questions to stimulate thinking about the positive and negative consequences of each option. Following an introduction to ethical theories and principles, the authors propose a framework (based on Kitchner's five ethical principles) that can be used in weighing these options. The book concludes by providing valuable suggestions on how evaluators can make informed ethical decisions in their own evaluation practice. Applied Ethics for Program Evaluation is recommended as a supplement in evaluation, research methods, education, management, psychology, sociology, and nursing research courses. This unique text will also appeal to professionals with an evaluation practice.

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