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Design for Six Sigma for Green Belts and Champions: Applications for Service Operations--Foundations, Tools, DMADV, Cases, and Certification (Six Sigma)
Howard S. Gitlow ,
David M. Levine , and
Edward A. Popovich
Manufacturer: Prentice Hall
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Similar Items:
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Six Sigma for Green Belts and Champions: Foundations, DMAIC, Tools, Cases, and Certification
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Service Design for Six Sigma: A Roadmap for Excellence
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Statistics for Six Sigma Green Belts with Minitab and JMP (Six Sigma)
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Statistics for Six Sigma Made Easy
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The Six Sigma Handbook: The Complete Guide for Greenbelts, Blackbelts, and Managers at All Levels, Revised and Expanded Edition
ASIN: 0131855247 |
Book Description
This edition explores quality management processes in health care using specific analytical methods in addition to emphasizing general theory and practical applications.
Book Description
Based on the Juran Institute’s breakthrough method, Juran’s
Six Sigma: Breakthrough and Beyond goes beyond certification or implementation processes discussed in most six sigma texts to prepare an organization's managers -- at all levels -- to deal with the practical day-to-day human, structural, and technological issues which arise when initiating and maintaining a Six Sigma effort.
Juran's
Six Sigma: Breakthrough and Beyond allows you to modify your program to suit your individual requirements. With this book, you get everything you need to improve and maintain Six-Sigma breakthrough performance long after the consultants have packed up and gone home.
Customer Reviews:
Breakthrough among Six Sigma books!.......2003-09-29
Six Sigma is all about breakthrough improvement. Without a breakthrough, achieving Six Sigma performance is impossible. Juran and Juran Institute are the most experienced in achieving and managing performance improvement. The Six Sigma: Breakthrough and Beyond book is unique as it is the only book that covers all aspects of achieving dramatic improvement.
Praveen Gupta
Author of Six Sigma Business Scorecard
and Co-author of Six Sigma Deployment
Average customer rating:
- A Very Useful Notebook
- Excellent book for discovering what Perl has to offer for testing code
- no nonsense introduction to the imporant stuff
- A brisk canter around Perl testing modules
- A pretty good intro
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Perl Testing: A Developer's Notebook (Developers Notebook)
Ian Langworth , and
chromatic
Manufacturer: O'Reilly Media, Inc.
ProductGroup: Book
Binding: Paperback
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Similar Items:
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Perl Best Practices
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Higher-Order Perl: Transforming Programs with Programs
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Perl Hacks: Tips & Tools for Programming, Debugging, and Surviving (Hacks)
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Intermediate Perl
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Advanced Perl Programming
ASIN: 0596100922 |
Book Description
Is there any sexier topic in software development than software testing? That is, besides game programming, 3D graphics, audio, high-performance clustering, cool websites, et cetera? Okay, so software testing is low on the list. And that's unfortunate, because good software testing can increase your productivity, improve your designs, raise your quality, ease your maintenance burdens, and help to satisfy your customers, coworkers, and managers.
Perl has a strong history of automated tests. A very early release of Perl 1.0 included a comprehensive test suite, and it's only improved from there. Learning how Perl's test tools work and how to put them together to solve all sorts of previously intractable problems can make you a better programmer in general. Besides, it's easy to use the Perl tools described to handle all sorts of testing problems that you may encounter, even in other languages.
Like all titles in O'Reilly's Developer's Notebook series, this "all lab, no lecture" book skips the boring prose and focuses instead on a series of exercises that speak to you instead of at you.
Perl Testing: A Developer's Notebook will help you dive right in and:
- Write basic Perl tests with ease and interpret the results
- Apply special techniques and modules to improve your tests
- Bundle test suites along with projects
- Test databases and their data
- Test websites and web projects
- Use the "Test Anything Protocol" which tests projects written in languages other than Perl
With today's increased workloads and short development cycles, unit tests are more vital to building robust, high-quality software than ever before. Once mastered, these lessons will help you ensure low-level code correctness, reduce software development cycle time, and ease maintenance burdens.
You don't have to be a die-hard free and open source software developer who lives, breathes, and dreams Perl to use this book. You just have to want to do your job a little bit better.
Customer Reviews:
A Very Useful Notebook.......2007-09-07
I've been working with perl for many years, but it seems that every time I pick up a new perl book, there's always something to learn. This Developer's Notebook on Testing was no exception.
I found several tips that helped me speed up my development and maintenance of test harnesses, as well as a number of new coding techniques (new to me, at least).
I consider this one of the best purchases I've made this year.
Excellent book for discovering what Perl has to offer for testing code.......2007-08-20
Throughout history, many writers have written glowingly about the noble tester; the one who ensures that quality is part of every line of code. Children know the names of all of the famous testers, and have committed to memory their noble deeds. There are series of trading cards with the stats of every code tester that has ever lived. OK, perhaps this is all a load of humbug. Testing code is as highly thought of as documentation and debugging; we know we need to do it, but not many developers look forward to doing it. Its the rare developer that leaps from her chair and exclaims "I've just finished this code! Now I get to go test it!". Perl Testing: A Developer's Notebook (hereafter referred to as Perl Testing) may not make the process of debugging Perl code any more sexy or appealing, but it does have some excellent tips and strategies for tightening and streamlining the whole development process.
Perl Testing is part of O'Reilly's Developer's Notebook series of books. The idea is to get the ideas to press quickly, so the books are very concise, straight to the point, and include some themed features such as notes in the margins and "coffee stains". It makes for a more causal book, and stresses workable solutions rather than extreme formality. Sure, its a bit gimmicky, but the format works, and gets the information out quickly. Unfortunately it appears O'Reilly hasn't published any books in this series since Perl Testing so I hope they resurrect it for future topics.
Perl Testing is divided into nine chapters: Beginning Testing, Writing Tests, Managing Tests, Distributing Your Tests (and Code), Testing Untestable Code, Testing Databases, Testing Web Sites, Unit Testing with Test::Class, and Testing Everything Else. Each chapter has several subtopics, beginning with a prelude describing the testing situation, a "How do I do that" explanation, a "What just happened" discussion of the results, and a "What about..." exploration of other tips and tricks. This formality, even for such an informal book, makes for an easy-to-read style, and allows for the book to be used both as a tutorial and a reference for specific tests and testing situations. The code for the tests is both well written and clear, and the tests themselves are well thought out. One might accuse the authors of being too paranoid with their testing, but when bugs are out to get you, paranoia is just good thinking.
Perl Testing is a well-thought out book. I enjoyed leafing through the tests, and found myself thinking "I never thought of that" at some of the tests performed. Some might think that a whole book devoted to testing might be a bit extreme, but compared with other books who dedicate maybe a chapter or two for testing, having this subject covered at length is long overdue. The best summary for Perl Testing would be on the back cover: "You don't have to be a die-hard free and open source developer who lives, breathes, and dreams Perl to use Perl Testing: A Developer's Notebook. You just have to want to do your job better". This is an excellent resource for those looking to have their Perl programs truly sing, and demonstrate their resilience to the bugs and other foibles that plague software development. If you're even thinking of doing Perl programming, and care at all about the quality of your code, you owe yourself a read through Perl Testing: A Developer's Notebook.
no nonsense introduction to the imporant stuff.......2007-08-05
I was initially not excited by O'Reilly's "Developer's Notebook" line of books. A lot of things conspired to make me turn up my nose. The design looked too gimmicky, the first few books turned me off (I don't remember specifics, but it was something like Excel Macros, Java Networking, and some other crap), and something inside me just felt like it was a dumb idea. I don't know why: I used to use similar references all the time, back when the Linux HOWTOs weren't useless. Anyway, when I heard that the new Perl testing book was going to be a notebook, I sort of groaned, but I still made sure I got it as soon as it was out and dug in.
Testing is Really Important. It serves as a secondary form of documentation, it makes it easier to add new features, it makes it easier to fix broken features, and it makes your replacement's job a lot easier when you win the lottery and retire early. It's a sad fact that plenty of people don't test their code, and that many of those who want to just don't know how. PTDN is a crash course for those people. It gets right to the point: page one says, roughly, "You know you should be testing, so here's how you do it. First, run the CPAN shell and install Test::Simple."
The rest of the book sticks to that no-crap attitude. "You want to do X. Here's what you do, and here's what happens when you do it." There isn't much of "why should I do this" or "how does this work on the inside" and that's just right. The book isn't there to show you how Devel::Cover works, or to explain the ideas behind agile development. It's there to help you do the job you know you need to do. It's like an old-style HOWTO extracted back one level of abstraction, or a set of nice fat articles on a series of related topics.
In fact, I think it's safe to say that a more traditional technical book on this subject might have been just the sort of overblown self-important thing that would've kept more people scared of and away from testing. Instead, it's a great crash course for the uninitiated.
For the initiated, I'm not sure how useful it would be. I must say that I didn't find many new or esoteric things in PTDN, but I don't think I'm its target audience. I already use and love coverage reports, I aim for full coverage on my code, and I like keeping my eye on the Test:: namespace for neat new tricks. If I were to hire a lackey, though, who wasn't already familiar with testing, this book would be high up on his must-read list. Knowing how to test your software is vitally important, and this book provides a very short path to that knowledge.
A brisk canter around Perl testing modules.......2007-07-23
This is a decent overview of Perl testing libraries, that goes further than the material in Intermediate Perl and the second edition of Advanced Perl Programming. It also moves pretty fast, as is the practical bent of the Developer's Notebook series. This will be welcome for any programmer familiar with testing tools in other languages, although testing newbies should be able to understand the mechanics without trouble.
Apart from the unit testing basics, it also goes over mocks, coverage, databases, webpages, testing documentation and module layout, and (most importantly for Perl) testing scripts. The Test::Class module, a xUnit-style module is also covered, although the more procedural Test::More seems to be the standard tool in Perl and is given the most attention. Code for a simple continuous integration tool is presented, which is pretty neat, given how short it is.
The emphasis in this book is very much on the how, rather than the why. Unlike many other books, you are given complete code along with how to execute the scripts and the expected output, which is very helpful. What isn't covered is any of the development methodologies that have driven the interest in testing methods. There's no discussion of Test Driven Development here, or how developer-driven unit testing meshes with the software building process, and there's only cursory or no discussion of what to test, where to start, test organisation (which IMO quickly becomes the limiting step in going test-infected), dealing with legacy code, dummies vs stubs vs mocks, white box vs black box testing etc. For the latter, you will have to consult the likes of xUnit Test Patterns, Unit Testing in Java and Test Driven Development: A Practical Guide. None of these books contain Perl code, however.
This is not a very long book, and there's not always the detail you might want for the more advanced topics. The emphasis on applications rather than principles also means that the book is a little vulnerable to API changes and newer CPAN modules. That said, part of the deal with the Developer's Notebook series is the lack of ceremony, so as long as you know what you're getting it's hard to complain, particularly as it's possible to pick up a copy at a reasonable price. Also, the writing itself is clear, direct and no-nonsense. It's a useful resource, and certainly in a more convenient format than scrolling through countless perldoc pages.
A pretty good intro.......2007-06-12
This is a short but solid intro to perl's Test modules. Easy to read, mostly easy to follow.
What it's not:
* an intro to TDD methodologies; for that you should look at the Beck book
* an in-depth guide to the full array of Test::* modules. There's a section on using MockModule and MockObject, but like all the other chapters it's basically just one example of a class + a test script with a brief discussion of "What just happend?"
* Cheap. With largish print and only 180 pages (including index) the cover price of $29.95 is no bargain.
Still recommended for someone trying to get started with perl test frameworks.
Product Description
This is a unique publication, giving the application of the Six Sigma approach in combination with ITIL best practice. Six Sigma provides a quantitative methodology of continuous (process) improvement and cost reduction, by reducing the amount of variation in process outcomes. This book demonstrates how IT can be made to work as an enabler to better business processes.
Book Description
Six Sigma has become a widely recognized strategic tool to improve business performance and profitability. Many books cover basic Six Sigma concepts, but none detail the most critical element of its improvement methodology: performance measurements.
Without a strong grasp of performance metrics, a company can have no clear, quantitative indication of its quality improvement. The
* Provides numerical methods for evaluating a corporation's Six Sigma success (or lack thereof)
* Written by an author with twelve years teaching experience at Motorola University
* Builds on the recognized Business Scorecard approach
Customer Reviews:
The Best Six Sigma Book I've Read.......2006-02-01
I am writing to congratulate you for your outstanding work on the book you have written about the Six Sigma Business Scorecard. I have spent the past week reading it, and I've realized what a fantastic tool it is.
I am a Six Sigma Intern, and I work at Recofarma, a Concentrate Plant of the Coca Cola Company, located in Manaus, Amazonas - Brazil. I was trying to create a Massive Communication Plan for Six Sigma within the company and one of my ideas was to create a Scorecard for Six Sigma, then I looked for related material at Amazon.com and your book appeared on the top of the list. It surely was a great investment.
CEO'S DREAM BOOK FOR MANAGING BUSINESS PROCESSES.......2005-03-19
I have read a few hundred "non-fictional" books over the years for my MBA, for quality, etc, but I have to tell you that this book about the use of balanced scorecards is the best business related book that I have ever read, and I feel that every CEO should completely absorb it to utilize its "pertinent" applications that are applicable to their business processes, thus institutionalizing the process metrics' continual improvement concepts of ISO/TS 16949:2002 and ISO 9001 in all types of firms, including those that are not automotive suppliers!- Bill Cooper, Global Quality Systems Senior Manager, Lear Corporation
A Fresh Look at Contructing the Business Scorecard.......2004-01-06
Finally, a pragmatic approach to developing a Business Scorecard that captures the profitability proposition through periodic measurement of critical performance. The critical thinking used to construct and evaluate each element of the hierachical measurement structure provides a keen insight into the contribution value of each functional area of the business. The concise step-by-step approach in building the overal Business Performance Index provides the guidance necessary for immediate implementation by small or large enterprizes.
Best business book since "The Goal".......2003-12-05
Praveen, I just have to buy you a cup of coffee or a drink one day. I am just finishing your book, "Six Sigma Business Scorecard " and have to say that I haven't been this riveted to a business book since "The Goal". Books like this for me have been far and few between.
Connects the six sigma dots with your own business sense.......2003-12-02
This book connected the dots between my undergrad, mba, six sigma training and 25 years of business sense. Your first reaction might be; why haven't I been tracking and measuring the critical links to growth/profitability more closely? Once I started the book, I couldn't put it down; it was like therapy for the business mind. It breaks through all the mystery and jargon of TQM, ISO 9000 and six sigma, in simple business terms.
Customer Reviews:
It's the Pill to Correct America's Healthcare Woes.......2007-08-28
For the first time, a logical approach was presented for implementing a total effective quality improvement initiative in a major hospital. The authors obviously had an indepth understanding related to the problems faced in running both a large scale health-service organization and the problems faced by its staff. The implementation method described in detail is obviously the result of experienced gained in implementing Six Sigma into a number of healthcare systems. It demonstrates how effective change can be brought about in the health care system in parallel with the normal day-to-day operations. This book is a practical but revolutionary approach to quality that is long overdue.
Heady Material Made Simply Useful!.......2007-08-21
This book deals with the rather significant issues plaguing our healthcare system. It takes some very sophisticated statistical tools and presents their use in an eloquent yet simplistic manner that even the layman can make good use of. This is a must read!
Easy to Understand.......2007-08-20
This is an excellent book about implementing Six Sigma in healthcare. The book has an easy to understand explanation of Six Sigma, and includes practical healthcare examples.
Book Description
One of the best ways to learn the fundamental concepts of statistical process control and quality assurance is through application. This book provides clear explanations of popular quality tools and techniques, insightful case studies, plentiful illustrations to support explanations, and subject matter relevant to the challenges faced by today's organizations. The examples, cases, and problems, have been carefully cultivated from real life experiences of people who apply quality assurance tools and techniques in their day-to-day work activities. Contributors represent a wide cross-section of industries including utilities, hospitals, manufacturing, government, services and building trades.
Expanded coverage of Six Sigma and ISO/TS 16949./More detail about certifications and careers in quality./Updated industry-appropriate software./Enhanced coverage of the quality masters and their philosophies./An introduction to confidence intervals./Additional examples, cases and problems./Continued focus on learning through applications./Entertains the professional - Not cut and dry like a textbook.
An excellent resource for anyone who is in business working with Six Sigma. Also, resourceful for a company doing internal training in the area of quality management. Not limited to manufacturing businesses - Can also be used in hospitals, logistics based companies, retail and banking - Any type of company where quality assurance is a priority.
Customer Reviews:
Innovative and appropriate in today's world.......2006-04-07
The author makes an excellent connection between quality and ethics. Although the topic of moral may make the super left-brainers uneasy, it is an important issue. The book also points out fragmentation of today's organizations, its negative consequence on quality, and suggested solutions.
Detailed, yet not well organized.......2006-01-24
This book is not written very well (its 47.2 oz weight is a testamount to that: 47.2 oz on one topic?) Book has plenty of rounding errors and is not organized very well. Some topics are not explained well, and at 47.2 oz, a lot of weight is moved in pages to figure things out. I don't recomend this book. Find a shorter one.
Where is the real world?.......2005-12-13
Not the quality I would expect in a textbook titled "Quality".
It is obvious that many of the problems are pulled out of the air and not put together by subject matter experts, e.g. one on bicycles on campus, locking them up, and security. If you ride a high-end bike you will get a good laugh out of this example. This may be OK for the naive 20 year old but not the have lived around the world, work at 15 different jobs 60 year old grad student.
Formulas are put out as "Ok folks, here's the formula, use it." with no proof (this would be a good place for the appendices), just doesn't cut it when you have a degree in mathematics and have had to prove all formulas.
Many missed references to the wrong table in the appendices.
Lots of tables & charts are repeated doing nothing but making the book larger. Another great place for appendicies.
Glad I had the internet to really know what the issue in quality are.
Book Description
This is a revision of a classic! This text provides a single source for information on both the structure and management of quality systems and the use of statistics to control and improve quality. It incorporates an international flavor and a good balance of services and manufacturing coverage. The goal of the second edition remains the same as the first edition - to promote learning by means of practical, effective applications intended to develop, control, and improve quality systems and processes.
Customer Reviews:
Worst Text Book that anyone has ever made.......2005-04-28
This text book is very bad. My professor for this class was almost as bad as this book. I can't believe that Amazon.com sells this book due to the low quality of it. Don't even buy it used because the authors made this up while they were on drugs because none of the chapters flow and they are lazy and make you refer to other examples that do not even pertain to the question. I wish Amazon.com let you score lower than a 1 star because this book doesn't even deserve that.
not recommended.......2004-02-03
Very tedious, always refers to other examples, bad problems, unfriendly, unclear, no quality control
Tedious history of QC.......2003-10-31
Reader unfriendly, tedious. Not recommended as a text for individuals entering the field.
Average customer rating:
- Excellent Information Planning Experiments
- review of design of experiments
- review of design of experiments
- Understandable Design of Experiments and Quality Application
|
Design of Experiments for Process Improvement and Quality Assurance (Engineers in Business Series)
Robert F. Brewer
Manufacturer: Engineering & Management Press
ProductGroup: Book
Binding: Paperback
Quality Control
| Management & Leadership
| Business & Investing
| Subjects
| Books
Total Quality Management
| Management & Leadership
| Business & Investing
| Subjects
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Quality Control
| Industrial, Manufacturing & Operational Systems
| Engineering
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ASIN: 0898061652 |
Customer Reviews:
Excellent Information Planning Experiments.......2001-06-14
This book is for someone that has identified problems, and wants to use sound experiments to solve those problems. The book provides some good guidelines, and some good forms for preparing experiments (some of which I use). They emphasize graphical/visual approaches, and avoid statistics, which I missed somewhat. When I travel to different plants to solve problems, I use this book as a reference.
review of design of experiments.......1999-12-26
this book makes statistics understandable! i love the graphics!
review of design of experiments.......1999-12-26
this book makes statistics understandable. i like the graphics!
Understandable Design of Experiments and Quality Application.......1999-01-20
Robert Brewer has written a book that allows you to understand statistical process control techniques without being a mathematician. He uses graphs were ever possible to point out how to tell if a process is working as it should. He also explains ideas like process capability, process improvment and analysis of variance of properties in a straighforward, readable and understandable fashion.
Books:
- Design Management: Managing Design Strategy, Process and Implementation (Ava Academia)
- Design of Experiments for Process Improvement and Quality Assurance (Engineers in Business Series)
- Essential Managers: Project Management (Essential Managers Series)
- Essentials of Statistics for Business and Economics (with CD-ROM and InfoTrac )
- Evaluating Practice: Guidelines for the Accountable Professional (5th Edition)
- Factory Physics Second Edition
- General Electric's Six Sigma Revolution: How General Electric and Others Turned Process Into Profits
- Godel, Escher, Bach: An Eternal Golden Braid
- Hacking Exposed VoIP: Voice Over IP Security Secrets & Solutions (Hacking Exposed)
- Handbook of Industrial Engineering: Technology and Operations Management
Books Index
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