Design for Six Sigma : A Roadmap for Product Development
Average customer rating: 5 out of 5 stars
  • Worth the buy!
  • A book serves all your needs
  • Full of information and errors
  • A matchless guide
  • Application Oriented
Design for Six Sigma : A Roadmap for Product Development
Kai Yang , and Basem S. EI-Haik
Manufacturer: McGraw-Hill Professional
ProductGroup: Book
Binding: Hardcover

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ASIN: 0071412085

Book Description

Here's the book that clearly and logically answers the complex question quality managers and product developers face almost every day: WHICH PRODUCT DEVELOPMENT TOOLS SHOULD I USE AND WHEN?

This much-needed, well-written roadmap for robust, efficient product development features:
* All the coverage needed to implement six sigma in any manufacturing concern
* A complete review of both traditional and contemporary design methods
* Systems discussed include: DOE (Design Of Experiment), Taguchi Method, QFD (Quality Function Deployment), Axiomatic Design, and TRIZ (Theory for Inventive Problem-Solving)
* Practical examples to highlight important elements of each system
* A unique multi-systems approach to designing products, incorporating the traditional and contemporary methods discussed, detailing how and when to use them
* Valuable assistance when preparing for certification exams

Customer Reviews:

5 out of 5 stars Worth the buy!.......2004-04-02

I have not found such a comprehensive book for design of six sigma. I started using this book for advanced experimental design and taguchi methods, but ended understanding the complete roadmap for design of six sigma. The systems approach allows an enthusiast reader to start anywhere, without having to spend time refering back to earlier chapters. The relatively newer trends as TRIZ and axiomatic design have also been nicely dealt with.
Overall, this is a very nice and easy read book, with excellent and well defined examples. A must for everyone who wants a quick refresher on the design principles of six sigma.

5 out of 5 stars A book serves all your needs.......2004-04-02

This is an outstanding DFSS book for production development. It contains integrated information and some of which you could hardly find anywhere else, thus with one book in hand, you have all the tools to get to your destination. This is also a easy to read book providing the reader with a solid understanding- Concepts are clearly defined, real world examples/ case studies are fully described and the chapters are well organized. It can serve as a textbook for students/beginners and also can serve as a handbook for experienced engineers.
The title says it all- this is a roadmap for you to find the way correctly and easily. I am reading the book right now, and the book is really beneficial to me.

3 out of 5 stars Full of information and errors.......2004-03-30

This is a book with a lot of information. Each chapter can be used as a starting point for a specific six sigma technique. However, this is the worst edited book I have ever read. You can hardly find one page without errors/typos.

5 out of 5 stars A matchless guide.......2003-08-03

While the concept of six-sigma is a very popular one, it is not often that one can find such a comprehensive yet clearly-written volume devoted to the most important topics of six-sigma. A book that contains so much information and not just hot air is especially hard to find. Yang and El-Haik have successfully written one of the most impressive and useful reads I have ever encountered within this field. Especially intriguing and novel concept of TRIZ. A very worthwhile book, in any case.

5 out of 5 stars Application Oriented.......2003-07-01

In recent times, there has been a lot of talk and hype about DFSS with very little substance thus far--until this one! I found the book an easy read, application oriented and a relatively prescritive approach to apply DFSS for products, processes and/or services. The sections on TRIZ and Axiomatic Design expose the opportunities largely untapped in the design world today. A must read book for organizations serious about Six Sigma--whether they are focused on delivering worldclass products and services to their customers or designing processes to run world class business operations--a thumbs up all the way!!
Process Redesign: The Implementation Guide for Managers (Engineering Process Improvement Series)
Average customer rating: 4.5 out of 5 stars
  • Great Book for Beginning Process Engineers
  • Good for process redesign team
  • The best entry level book on the subject
  • Satisfactory
  • Comprehensive and full of excellent info & ideas
Process Redesign: The Implementation Guide for Managers (Engineering Process Improvement Series)
Arthur R. Tenner , and Irving J. DeToro
Manufacturer: Prentice Hall PTR
ProductGroup: Book
Binding: Hardcover

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ASIN: 0201633914

Customer Reviews:

5 out of 5 stars Great Book for Beginning Process Engineers.......2006-09-19

This is a very thorough book that leads you through the entire redesign process. I especially liked Chapter 10, "Document Processes", as it is a good place to start the book. This is a very good book for process redesign training - not too detailed to bore training participants, but thorough enough to provide the trainees with a solid process redesign foundation. Packed with useful information and very, very good illustrations - examples that bring the point home. After reading this book, a good follow up is "Business Process Improvement Workbook" by Harrington, Esseling and van Nimwegen ....

3 out of 5 stars Good for process redesign team.......2004-10-06

The authors introduced comprehensively a lot of important topics in process redesign effort, such as core processes identification and performance measurement. These are good to any process redesign team.
The weakness is that there is no clear roadmap by the sequence of content in this book. Many chapaters show in-depth explanation, but looks lack of logic once put into practices. This confuses many process redesign teams.

5 out of 5 stars The best entry level book on the subject.......2004-07-28

A few years back, I developed a jones over process improvement. I went to a few national book retailers and a large respected university bookstore and researched Amazon to examine different texts on the subject. When I came accross this text, I was immediately taken by its clear descriptions and practical advice. It supplements the specific topics with useful tables and workplans. There exists more thorough texts on most of the topics. For example, volumes have been written about reengineering or continuous improvement. However, the vast majority of people looking for guidance will find more than enough information here. Another nice thing is that the authors don't waste time trying to persuade the reader, as some other books do, that these topics are important. They simply and clearly describe the subject at hand and show how to implement. The brevity, clear descriptions, and inclusion of only the most relavent information make this book a must-have for anyone who is concerned with process improvement.

4 out of 5 stars Satisfactory.......2003-01-10

I use this book to teach business process management for the MBA class. It does not have the depth or rigor of a textbook, but does a decent job of addressing the major issues.

5 out of 5 stars Comprehensive and full of excellent info & ideas.......2001-05-27

I got this book based on a friend's recommendation because I was struggling with a process design application called iGrafx Process (also available from Amazon).

I learned that there is much more to process design than basic models based on entry, task, validation and exit criteria. For example, performance measurements and performance efficiency were two areas where this book strengthened my understanding of process design and implementation. They also and enabled me to effectively use iGrafx Process to its fullest.

Other chapters that taught me a lot addressed improvement planning, continuous improvement and process benchmarking. I was able to immediately incorporate the knowledge gained into processes that I was developing, and it made a significant difference in the quality of my work.

The best chapter, in my opinion, was in installing the improved processes. I gained a lot of knowledge and techniques for overcoming barriers and how to objectively measure the degree of improvement. This was reinforced by material that is provided in the appendices, including case studies and an excellent description of Six-Sigma analysis.

Overall, this is a valuable book to anyone who designs or implements new processes, or reengineers existing ones. Most of my work is new design and implementation, so that was the context in which I read the book. If I were assigned to a reengineering project this would be the first book to which I'd turn for guidance and information. It earns a solid five stars and a permanent place in my professional library.
What Went Wrong?, Fourth Edition: Case Studies of Process Plant Disasters
Average customer rating: 4.5 out of 5 stars
  • Enlightening stuff
  • Excellent book
  • Learn from other people and other companies mistakes
  • A Master Class In Hazard Avoidance And Mitigation
  • Itemized Case History of Accidents in the Chemical Industry
What Went Wrong?, Fourth Edition: Case Studies of Process Plant Disasters
Trevor A. Kletz
Manufacturer: Gulf Professional Publishing
ProductGroup: Book
Binding: Hardcover

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ASIN: 0884159205

Book Description

Expert Trevor Kletz examines the causes and aftermaths of numerous plant disasters--almost every one of which could have been prevented. Case histories illustrate what went wrong, why it went wrong, and then guide you in how to circumvent similar tragedies.

Learn from the mistakes of others. This invaluable and respected book examines the causes and aftermaths of numerous plant disasters - almost every one of which could have been prevented. Case histories illustrate what went wrong and why it went wrong, and then guide you in how to circumvent similar tragedies.

* Learn from the mistakes of others with this important book!

* Examines the causes and aftermaths of numerous plant disasters - most of which could have been prevented

* Case histories illustrate what went wrong, why it went wrong, and then guide you in how to circumvent similar tragedies

Customer Reviews:

5 out of 5 stars Enlightening stuff.......2007-08-14

Mr Kletz offers engaging technical insights with case stories arising out of his long professional experience related to accidents causing small to large property damage and bodily injury including death and demonstrates that they just arise from silly mistakes made during everyday work or by having misconceptions about the laws of physics or process engineering

It is focused on occurrences in the chemical industry but the case stories serve as an example for property loss prevention in any industry (among the chapters it delves into are: maintenance, modifications, pressure pipes and vessels, hazard of materials, computers, human errors, storage tanks, labeling)

It is a slow paced reading, written to focus on ideas and develop concepts to have something new to think about. Most suitable readers are loss control & process engineers and health and safety professionals working in any type of industry or doing field surveys for insurance companies

5 out of 5 stars Excellent book.......2007-03-08

Concise review of many industrial accidents with clear recommendations to help avoid repeating them. A must read all involved with industrial plants but especially chemical plants and refineries.

5 out of 5 stars Learn from other people and other companies mistakes.......2006-07-12

Learning from other people and other companies mistakes is better than to gain experience through our own mistakes, especially if those are relate to safety.

An excellent reference for the industrial practitioner interested or involved with Process Safety System, Emergency Shutdown Systems, Safety Instrumented Systems, etc. working in the process industries, who want to learn about real world examples of what can go wrong.

The incidents described could occur in any type of industrial plants, even in yours. This book doesn't provide an exhaustive analysis of process safety issues or risk control. For this type of in-depth information you could try "Loss Prevention in the Process Industries", by F. P. Lees.

Use this book as a safety manual full of stories from which you should try to get what lessons can be learned from the incidents described.

I am an Industrial Practitioner of Process Safety and Control. I have been working for more than 16 years as an Instrumentation, Automation, and Process Safety and Control Engineer for the Oil & Gas Industry. I found this book to be an aid when preparing training material for operators and technicians.

5 out of 5 stars A Master Class In Hazard Avoidance And Mitigation.......2006-05-02

"What Went Wrong?" is a well thought-out book on practical safety in the chemical processing industry. The book recounts numerous actual process plant accidents and incidents, includes causes and effects, and avoidance and mitigation practices.

Some of the accidents in this book are familiar to most people (Bhopal, etc.), but most are not; this exposure to "new" material is a real strength. Another strength is the focus on "minor," seemingly inconsequential, actions that have major effects. For instance, on page 62, a company was concerned that because heating had to be shut down over a weekend that water lines would freeze, so water was replaced with alcohol. When a fire occurred the sprinklers then fed the fire. This seems obvious in retrospect, but Kletz is trying to develop foresight rather than hindsight. Kletz also includes examples of human error accidents from other fields. (An excellent example concerning radiological medicine is on pages 92-93.) Kletz always avoids simplistic "human error" diagnoses and diligently pursues root causes; he asserts correctly that in human error accidents it is "unfair to put all the blame on the person who adds the last straw."

Chapter seven concerns leaks. Thomas Fuller was right in 1732 when he said "A small leak will sink a great ship." Leaks are easy to discount as minor and routine annoyances. This chapter does an excellent job of discussing most leak-related issues. The section on "Drain Valves and Vents" is particularly well-developed, as is the section titled "Small Cocks," which makes the point that they should never be used as the sole source of isolation (especially for flammable materials above their atmospheric boiling points.) Likewise his remarks at the end of the chapter (page 162) about measurements are insightful: "Whenever possible we should measure directly what we need to know and not some other property from which it can be deduced." This was, of course, one of the major problems that triggered the Three Mile Island accident.

Chapter eight is titled "Liquefied Flammable Gases," and is an extension of chapter seven in many ways (leaks play a role in many LFG incidents.) Kletz also has an excellent discussion of the hazards of Boiling Liquid Expanding Vapor Explosions (BLEVEs) including dramatic examples from Feyzin, France and Duque de Caxias, Brazil. A great example (a crack propagation problem in a low temperature, nine percent nickel steel tank in Qatar) of how to mitigate and trap problems in a large-scale LFG system is on page 172, and discusses the pros and cons of different types of dike wall construction.

Chapter nine is on pipe and vessel failures. There is a good discussion of vapor cloud explosions, and while I am amazed at the scope of the author's data, even I was surprised (and amused) to find that Table 9-1 included in "transport container" column for vapor cloud explosions the note "Includes 1 zeppelin." Now that's thorough!

The book also discusses ancillary fittings (like flanges and gaskets) and equipment (like centrifuges and pumps), their common failure modes and hazard prevention methods. There is an especially good discussion of heat exchangers, furnaces, and cooling towers in chapter ten. Especially enlightening is the discussion of damage by water hammer, and the example given (see Figure 10-11, "Condensate in the steam...knocked off the impingement plate and damaged calandria tubes") illustrates the folly of ignoring precursor incidents in an accident prevention strategy. In section 10.7 Kletz discusses furnaces, and makes the statement "Never say, 'It must be safe because we have been doing it this way for years and have never had an accident'" which is an axiom that any safety professional should embrace.

Chapter eleven concerns entry into vessels, and notes that in the US each year about 63 people are killed after being overcome in inadequately prepared vessels. Of these, 40 are would-be rescuers. Any business with this type of exposure must insure that they have excellent equipment and training (including recurrent training) for people undertaking these tasks. No matter what training occurs, though, you can't protect from bad judgment. On page 232 an incident is discussed where a worker was trying to shrink-fit a bearing onto a shaft in a pit with an acetylene torch while the shaft was cooled by another worker hosing liquefied petroleum gas onto the shaft with the expected fatal results.

Chapter twelve discusses the hazards of common materials. Many situations in this book concern the misuse of water resulting in boilover, slopover, foamover, frothover, puking, or many other steam or vaporization related accidents. Compressed air is another underappreciated hazard, and is also discussed at length. Especially emphasized are reactions of air and oil mixtures and the importance of using Type 3A molecular sieves, which can avoid issues encountered in operations that dry or purify compressed air. Nitrogen is also discussed. While it is inert, Kletz makes it clear that it is not harmless using several insightful examples, including an unusual liquid nitrogen induced explosion in a pork rind processing operation on page 254.

Throughout the book Kletz emphasizes the importance of process change control, and that even slight modifications are thoroughly evaluated; this is true in all safety communities, not just the chemical processing industry. Excellent examples of training issues are throughout the book, but are specifically delineated in section 22.5 "Poor Training or Procedures."

Appendix one contains a useful discussion of relative rates of different types of incidents, while Appendix two is perhaps the best in the book, as it discusses accident reporting (page 395) and gives five excellent reasons to publish accident reports, advice that is valid in all industries.

"What Went Wrong?" is a well written book with many insights for safety professionals. It is written for the chemical industries, but is readable and useful to safety professionals in all industries. I deal largely with aviation safety (though I have a background in industrial chemical processing), and the parallels are manifold.

I highly recommend this book, and look forward to reading other books by Trevor Kletz.

5 out of 5 stars Itemized Case History of Accidents in the Chemical Industry.......2006-04-06

What I like most about this book is its index and table of contents. It is easy to find a type of accident. For example, when I turned to page 291, I found an exact, simple description of the dangers resulting from the flow of a non-conducting liquid, i.e., one with a low dielectric constant --- like toluene (2.4 compared to water with a constant of 80). "The danger is that a spark could discharge between a body of liquid and grounded metal." In other words, a high voltage shock will knock you off your feet.

If this review was helpful, please add your vote.

This is an easy-to-read text and should be required reading for all chemical engineers entering the workforce. After you read it, you can move on to more detailed engineering text on the subject of safety such as Kletz's own book, or Mark Tweeddale, or Crowl and Louvar's text. These text are for calculations, "What Went Wrong," is for a clear understanding of the dangers you will be facing.

If this review was helpful, please add your vote -- Thanks.
Total Productivity Maintenance: A Route to World-Class Performance
Average customer rating: Not rated
    Total Productivity Maintenance: A Route to World-Class Performance
    Peter Willmott , and Dennis McCarthy
    Manufacturer: Newnes
    ProductGroup: Book
    Binding: Hardcover

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    ASIN: 0750644478

    Book Description

    Total productive maintenance (TPM), a Japanese management protocol developed to alleviate production losses caused by machine breakdowns has moved on.


    Through TPM, more companies accept the concept of Zero Breakdowns as achievable. From the foundation of zero breakdowns, world class plants are able to run for complete shifts without the need for intervention. TPM is still pushing back the boundaries of what was thought possible.

    Driven by the proven principles of TPM, the book emphasises the need to build on existing good practices and to win commitment by delivering results.

    The book provides a practical guide to delivering TPM benefits and is based on the authors' first hand experience of seeing TPM in Japan. It adapts these benefits to suit the strategic needs of companies across four continents.

    "TPM A Route to World Class Performance" builds on Peter Willmott's earlier book, "TPM the Western Way", updating the scope of applications and tools. The TPM route map is updated to include the journey to zero breakdowns and beyond. It also provides a systematic structure to evolve from the classic Total Productive Maintenance towards Total Productive Manufacturing and deliver a Totally Productive Operation capable of world leading performance.
    Quality Management: Creating and Sustaining Organizational Effectiveness
    Average customer rating: Not rated
      Quality Management: Creating and Sustaining Organizational Effectiveness
      Donna C.S. Summers
      Manufacturer: Prentice Hall
      ProductGroup: Book
      Binding: Hardcover

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      4. Statistical Methods for Quality Improvement Statistical Methods for Quality Improvement
      5. Quality Planning and Analysis: From Product Development through Use Quality Planning and Analysis: From Product Development through Use

      ASIN: 0132626438

      Book Description

      Designed to enable readers to recognize the cornerstones of creating and sustaining organizational effectiveness, the First Edition is based on key quality initiatives including Six Sigma, the Malcolm Baldrige National Quality Award, ISO 9000, lean manufacturing, and value creation. This book explores how quality management has progressed from an emphasis on the management of quality to a focus on the quality of managing, operating, and integrating customer service, marketing, production, delivery, information, and finance areas throughout an organization's value chain. For professionals with a career or interest in business, engineering, engineering technology, and quality management.

      The New Economics for Industry, Government, Education - 2nd Edition
      Average customer rating: 5 out of 5 stars
      • Smart, Smart Guy
      • H.kazemi
      • The New Review
      • IME 415 the new economics review
      • Definitely a MUST READ!!!!
      The New Economics for Industry, Government, Education - 2nd Edition
      W. Edwards Deming
      Manufacturer: The MIT Press
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      Binding: Paperback

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      ASIN: 0262541165

      Book Description

      ". . . competition, we see now, is destructive. It would be better if everyone would work together as a system, with the aim for everybody to win. What we need is cooperation and transformation to a new style of management."

      In this book W. Edwards Deming details the system of transformation that underlies the 14 Points for Management presented in Out of the Crisis. The system of profound knowledge, as it is called, consists of four parts: appreciation for a system, knowledge about variation, theory of knowledge, and psychology. Describing prevailing management style as a prison, Deming shows how a style based on cooperation rather than competition can help people develop joy in work and learning at the same time that it brings about long-term success in the market. Indicative of Deming's philosophy is his advice to abolish performance reviews on the job and grades in school.

      previously published by MIT-CAES

      Customer Reviews:

      5 out of 5 stars Smart, Smart Guy.......2007-10-22

      Wow. After 25 years in the quality business I am still not ready to claim I completely 'understand' Deming. He was of course, a brilliant statistician and business optimization theorist . . . but he was also a physicist. His famous quip, "Water turns to ice . . . same molecules. . . what happened?" I finally realize, was his way of speaking to the state change that occurs in a phase transition, the same phenonmeon that occurs when organizations cross over to quality. Deming was the real Superman.

      also read Superperformance

      5 out of 5 stars H.kazemi.......2007-06-02

      I really liked the book , it was easy to read although I don't like the way that he writs , the good thing about the book is that consist of real cases and this make it much easier to relate to the book, another good thing about the book is that it doesn't repeat the same thing over and over again, what I don't like about the book is the way that he jumps back and forth and mention different books without any brief explanation about those books; this was sometime confusing for me, but other than that I would recommend everybody who is interested in management read this book and refers it to others. It was amazing that lots of thing in this book beside the last 4 chapter is commonsense.

      5 out of 5 stars The New Review.......2007-06-02

      Dr Deming has some magnificent ideas.
      Unfortunately this is Deming's Last book before he passed away. Deming is a major proponent of the PDSA Cycle (Plan, Do, Study, Act). His 14 points are very viable from a business situation. If managers were to read this book, they would be better for it. Actually this book is recommended to everyone, as it can be applied loosely to all walks of life. I've never been good at picking apart a book, so if there are any weaknesses, they aren't apparent to me. 5 Stars....also pick up "Out of The Crisis". Great Book for anyone to read!

      5 out of 5 stars IME 415 the new economics review.......2007-06-02

      Dr. Demming introduced in this book a new style of management which he basically covered in his simple 14 points of management using the idea of profound knowledge. It was very interesting the way he approached different scenarios with multiple examples that he encountered first hand through his time in industry, stressing the fact that ranking within a system is completely wrong and should be completely removed. Demming pushes group work and cooperation instead of programs such as incentives and commissions due to the fact that they turn into individual profit centers and ultimately lead to the collapse of the system. His ideas were simple to follow throughout the text and is a great book for people in management positions to read and consider.

      5 out of 5 stars Definitely a MUST READ!!!!.......2007-06-02

      The New Economics by W. Edwards Deming, from start to finish, was quite an easy book to read. It never became so overly technical to the point that it makes the reader just want to give up and grab a different book. Great examples were used to help illustrate, as Dr. Deming put it, "the tyranny of the prevailing style of management". His 14 Points of Management are well defined and straight forward. Dr. Deming also gave a brief description of Shewhart control charts, tampering and variation, along with some excellent examples to aid in further understanding their uses and misuses.

      Overall, this is an excellent book to read, especially for those who are in a position of management. When I say management, however, I do not refer simply to individuals dealing with employees at the working floors of industry. Dr. Deming's 14 Points of Management can be used in schools, hospitals, business, industry and countless other disciplines, from teachers to CEOs. Upon reading this book, readers will open their eyes to present practices and hopefully, taking this newly found knowledge, apply it and make a better change for the future.


      Kaizen for the Shopfloor (Shopfloor Series)
      Average customer rating: 4 out of 5 stars
      • Kaizen for the Shopfloor
      • Kaizen Events
      • kaizen review
      • A KAIZEN book for everyone
      Kaizen for the Shopfloor (Shopfloor Series)
      The Productivity Press Development Team
      Manufacturer: Productivity Press
      ProductGroup: Book
      Binding: Paperback

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      ManagementManagement | Management & Leadership | Business & Investing | Subjects | Books
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      Similar Items:
      1. Identifying Waste on the Shopfloor (Shopfloor Series) Identifying Waste on the Shopfloor (Shopfloor Series)
      2. 5S for Operators: 5 Pillars of the Visual Workplace (For Your Organization!) 5S for Operators: 5 Pillars of the Visual Workplace (For Your Organization!)
      3. Kanban for the Shop Floor: The Productivity Press Development Team (Shopfloor Series) Kanban for the Shop Floor: The Productivity Press Development Team (Shopfloor Series)
      4. Standard Work for the Shopfloor (Shopfloor Series) Standard Work for the Shopfloor (Shopfloor Series)
      5. Mistake-Proofing for Operators: The Zqc System (Shopfloor Series) Mistake-Proofing for Operators: The Zqc System (Shopfloor Series)

      ASIN: 1563272725

      Customer Reviews:

      2 out of 5 stars Kaizen for the Shopfloor.......2007-01-30

      An abbreviated version of the REAL Kaizen book; Kaizen Event Implementation Manual. OK for a quick read, copies much of what's in the Kaizen Event Implementation Manual.
      Something as important as doing and understanding Kaizen deserves the real thing, not this. Save your money.

      4 out of 5 stars Kaizen Events.......2007-01-04

      A great way to get up to speed on a single aspect of the Continuous Improvement movement. Fast-paced reading with all the need-to-know information in a simple, understandable format. The book could have been improved by a more compreshesive forward or introduction chapter that displayed the position of Kaizen Events in the total process map of CI.

      4 out of 5 stars kaizen review.......2006-11-10

      It is a good book for someone who has not done a kaizen event or to review some techniques to do a kaizen.

      5 out of 5 stars A KAIZEN book for everyone.......2006-07-31

      Good eloboration and explanation on the KAIZEN application, though it is fundamentals. No regret to own one for yourself.
      The Laboratory Quality Assurance System: A Manual of Quality Procedures and Forms
      Average customer rating: Not rated
        The Laboratory Quality Assurance System: A Manual of Quality Procedures and Forms
        Thomas A. Ratliff
        Manufacturer: Wiley-Interscience
        ProductGroup: Book
        Binding: Paperback

        Quality ControlQuality Control | Management & Leadership | Business & Investing | Subjects | Books
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        Similar Items:
        1. Guidelines for Laboratory Quality Auditing (Quality and Reliability, No 39) Guidelines for Laboratory Quality Auditing (Quality and Reliability, No 39)
        2. Quality Assurance of Chemical Measurements Quality Assurance of Chemical Measurements
        3. Quality Assurance in Analytical Chemistry: Training and Teaching Quality Assurance in Analytical Chemistry: Training and Teaching

        ASIN: 0471269182

        Book Description

        Both the 17025:1999 standard and especially ANSI/ISO/ASQ,9001-2000 standard require that a laboratory document its procedures for obtaining reliable results. The Laboratory Quality Assurance Manual details to the user how to a prepare a new laboratory quality assurance manual, which will be appropriate to use as a procedures manual for a particular laboratory, a sales tool to attract potential customers, a document that can be to answer regulatory questions, and ultimately a tool to become a registered ISO 9001/2000 Lab and gain related certifications based on the standard. The Laboratory Quality Assurance Manual:

        -Incoporates changes to ANSI/ISO/ASQ 9001-2000 pertaining to laboratories.
        -Provides blank forms used in preparing a quality manual.
        -Provides information on the interrelationship of ANSI/ISO 17025:1999 and ANSI/ISO/ASQ 9001-2000.

        Download Description

        Both the 17025:1999 standard and especially ANSI/ISO/ASQ,9001-2000 standard require that a laboratory document its procedures for obtaining reliable results. The Laboratory Quality Assurance Manual details to the user how to a prepare a new laboratory quality assurance manual, which will be appropriate to use as a procedures manual for a particular laboratory, a sales tool to attract potential customers, a document that can be to answer regulatory questions, and ultimately a tool to become a registered ISO 9001/2000 Lab and gain related certifications based on the standard. The Laboratory Quality Assurance Manual:

        -Incoporates changes to ANSI/ISO/ASQ 9001-2000 pertaining to laboratories.
        -Provides blank forms used in preparing a quality manual.
        -Provides information on the interrelationship of ANSI/ISO 17025:1999 and ANSI/ISO/ASQ 9001-2000.
        Four Days with Dr. Deming: A Strategy for Modern Methods of Management (Engineering Process Improvement Series)
        Average customer rating: 5 out of 5 stars
        • important information in here, anoying way to deliver it
        • Very Practical and Revealing on Quality Management
        • Ideal introduction to Deming's approach to management
        • A must read for Deming Devotees
        • Quick breezy book reviewing the basics of a four day seminar
        Four Days with Dr. Deming: A Strategy for Modern Methods of Management (Engineering Process Improvement Series)
        William J. Latzko , and David M. Saunders
        Manufacturer: Prentice Hall PTR
        ProductGroup: Book
        Binding: Paperback

        GeneralGeneral | Business & Investing | Subjects | Books
        ManagementManagement | Management & Leadership | Business & Investing | Subjects | Books
        Quality ControlQuality Control | Management & Leadership | Business & Investing | Subjects | Books
        Total Quality ManagementTotal Quality Management | Management & Leadership | Business & Investing | Subjects | Books
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        All TitlesAll Titles | Qualifying Textbooks - Fall 2007 | Stores | Books
        Business & InvestingBusiness & Investing | Qualifying Textbooks - Fall 2007 | Stores | Books
        Similar Items:
        1. Why Things Go Wrong: Deming Philosophy in a Dozen Ten-Minute Sessions (Motivational Series) Why Things Go Wrong: Deming Philosophy in a Dozen Ten-Minute Sessions (Motivational Series)
        2. Out of the Crisis Out of the Crisis
        3. The New Economics for Industry, Government, Education - 2nd Edition The New Economics for Industry, Government, Education - 2nd Edition
        4. Deming management method Deming management method
        5. Dr. Deming: The American Who Taught the Japanese About Quality Dr. Deming: The American Who Taught the Japanese About Quality

        ASIN: 0201633663

        Customer Reviews:

        4 out of 5 stars important information in here, anoying way to deliver it.......2006-11-13

        Used the book in Organizational Theory. It is an easy ready, lots of pictures and charts, very interesting information contained within, however delivery can be anoying. The executive's voice is always talking to himself and appears to never have done anything right. its audience is for people who know what MBO and TQM stand for, however even if you dont its got great information contained within. 200 or so pages, very easy read .

        5 out of 5 stars Very Practical and Revealing on Quality Management.......2001-09-05

        A definite read for the person who needs to know the practical issues about Quality Management.

        5 out of 5 stars Ideal introduction to Deming's approach to management.......1999-04-11

        One of few books about Deming actually endorsed by Deming himself - "It is a pleasure to commend this book to anyone for easy reading of the principles of management..." (Foreword). A step-by-step, practical introduction to the basics of Deming's management philosophy, far easier to read than Deming's own books, but not attempting to reach the depth of the system of profound knowledge outlined in "The New Economics." Of particular use to managers and students in understanding Deming, and to educators in preparing several famous demonstrations, including the Red Bead Experiment and the Funnel Experiment, with ample illustrations. This is not a lecture, but a self-paced "fun" substitute for "the real thing" (Deming's four-day seminars). Highly recommended.

        5 out of 5 stars A must read for Deming Devotees.......1997-11-08

        This book is unique. It has a format that shows f three levels of the Deming philosophy. It deliniates the viewpoint of the man who led those amazing seminars, It brings the subject to earth with a narrative, and it supplies the wonder of a first-time participant. This is the book I give my students when they ask what Dr Deming was like.

        5 out of 5 stars Quick breezy book reviewing the basics of a four day seminar.......1996-10-15

        Authors take the reader through a typical four day Deming seminar. They lead a reader thru a seminar through the eyes of an executive and the authors add their comments. Portions of Deming's seminar are legendary and the authors make you believe you're there for the marble test. Deming had approved this book and one of the authors had been a facilitator for a number of Deming led seminars. If you want an easy introduction to statistical control, this is the book for you!
        Standard Work for the Shopfloor (Shopfloor Series)
        Average customer rating: 4 out of 5 stars
        • great book
        Standard Work for the Shopfloor (Shopfloor Series)

        Manufacturer: Productivity Press
        ProductGroup: Book
        Binding: Paperback

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        1. Identifying Waste on the Shopfloor (Shopfloor Series) Identifying Waste on the Shopfloor (Shopfloor Series)
        2. Kanban for the Shop Floor: The Productivity Press Development Team (Shopfloor Series) Kanban for the Shop Floor: The Productivity Press Development Team (Shopfloor Series)
        3. Kaizen for the Shopfloor (Shopfloor Series) Kaizen for the Shopfloor (Shopfloor Series)
        4. 5S for Operators: 5 Pillars of the Visual Workplace (For Your Organization!) 5S for Operators: 5 Pillars of the Visual Workplace (For Your Organization!)
        5. Mistake-Proofing for Operators: The Zqc System (Shopfloor Series) Mistake-Proofing for Operators: The Zqc System (Shopfloor Series)

        ASIN: 1563272733

        Book Description

        STANDARD WORK FOR THE SHOPFLOOR

        Productivity Press Development Team

        STANDARD WORK FOR THE SHOPFLOOR is the latest in the Productivity Press "Shopfloor Series" created by our in-house development team. This book is a guide to standardizing and documenting operators' current best practices on the shop floor. Standardized work stresses consistency while remaining dynamic enough to change with products and process. It documents guidelines and illustrations for employees performing the same specific job.

        Customer Reviews:

        4 out of 5 stars great book.......2007-08-29

        Very useful for the the line of the work of the manufacturing process. I enjoyed reading it and utlize in my job.

        Books:

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        4. Essential Managers: Project Management (Essential Managers Series)
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        6. Evaluating Practice: Guidelines for the Accountable Professional (5th Edition)
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        8. General Electric's Six Sigma Revolution: How General Electric and Others Turned Process Into Profits
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