The Fifth Discipline: The Art & Practice of The Learning Organization
Average customer rating: 4.5 out of 5 stars
  • Insightful and Informative Book
  • Fifth discipline
  • Must read
  • The World is Knowledge Intensive
  • Thought Leadership, and Breakthrough ideas
The Fifth Discipline: The Art & Practice of The Learning Organization
Peter M. Senge
Manufacturer: Currency
ProductGroup: Book
Binding: Paperback

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ASIN: 0385517254
Release Date: 2006-03-21

Book Description

Completely Updated and Revised

This revised edition of Peter Senge’s bestselling classic, The Fifth Discipline, is based on fifteen years of experience in putting the book’s ideas into practice. As Senge makes clear, in the long run the only sustainable competitive advantage is your organization’s ability to learn faster than the competition. The leadership stories in the book demonstrate the many ways that the core ideas in The Fifth Discipline, many of which seemed radical when first published in 1990, have become deeply integrated into people’s ways of seeing the world and their managerial practices.

In The Fifth Discipline, Senge describes how companies can rid themselves of the learning “disabilities” that threaten their productivity and success by adopting the strategies of learning organizations—ones in which new and expansive patterns of thinking are nurtured, collective aspiration is set free, and people are continually learning how to create results they truly desire.

The updated and revised Currency edition of this business classic contains over one hundred pages of new material based on interviews with dozens of practitioners at companies like BP, Unilever, Intel, Ford, HP, Saudi Aramco, and organizations like Roca, Oxfam, and The World Bank. It features a new Foreword about the success Peter Senge has achieved with learning organizations since the book’s inception, as well as new chapters on Impetus (getting started), Strategies, Leaders’ New Work, Systems Citizens, and Frontiers for the Future.

Mastering the disciplines Senge outlines in the book will:

• Reignite the spark of genuine learning driven by people focused on what truly matters to them
• Bridge teamwork into macro-creativity
• Free you of confining assumptions and mindsets
• Teach you to see the forest and the trees
• End the struggle between work and personal time

Customer Reviews:

5 out of 5 stars Insightful and Informative Book.......2007-10-20



The Fifth Discipline is a seminal book by the famous author Peter M. Senge. The book teaches the concept of the learning organization namely that the successful organization must continually adapt and learn in order to respond to changes in the environment effectively and therefore to grow and prosper. I have read the book a number of times and keep on referring to it as is filled with a lot useful knowledge and wisdom. System thinking and learning is critical to organisational growth and development in the present highly dynamic operating environment.

According to Peter Senge, "real learning gets to the heart of what it means to be human. Through learning we re-create ourselves. Through learning we become able to do something we never were able to do. Through learning we reperceive the world and our relationship to it. Through learning we extend our capacity to create, to be part of the generative process of life. There is within each of us a deep hunger for this type of learning"--powerful advice indeed from a real learning guru.

This revised and updated edition includes the thoughts and ideas of some successful practitioners, taking into account developments since the first edition was published about 15 years earlier. Do not be intimidated by the length of the book, over 450 pages, as it is very informative, insightful and interesting to read.

I recommend this book for individuals interested in understanding the nature of how organizations develop, how behaviours are formed, and how organizations achieve growth and augment their capabilities. You will learn how to improve the way your organization or department functions, how to review and improve systems and how to develop shared visions, create long term goals among other critical insights.

5 out of 5 stars Fifth discipline.......2007-09-29


I have not read the book yet, but it came to me very fast. I was pleased with the service and I enjoy using Amazon.

Katrius

5 out of 5 stars Must read.......2007-09-17

Any manager who wishes to develop the organization he works for must read this book. It is an excellent introduction to systems thinking within any type of organization.

4 out of 5 stars The World is Knowledge Intensive.......2007-09-06

In addition to being a fan of Peter Senge, I'm also a great fan of the ultimate management guru, Peter Drucker, who got me thinking about "the learning organization" in his book, The Age of Discontinuity, when he said: "The world is becoming not labor intensive, not material intensive, not energy intensive, but knowledge intensive." I believe it, and thus, I was very receptive to Senge's thoughts in this book.

The central premise of my latest book, The Three Pillars of Sustainable Profit & Growth The Three Pillars of Sustainable Profit and Growth is this: the only sustainable advantage any firm can achieve in the future is the quality of the human talent it is able to recruit and retain. The knowledge they bring with them, and continue to acquire, is the key to their company's future growth and success.

Senge put it this way: "The ability to learn faster than your competitors may be the only sustainable competitive advantage."

Bottom line: I believe that managing knowledge in the contemporary business world is just as important as managing money. Successful companies of the future will clearly be seen as learning organizations, which Senge aptly defined as "a group of people who are continually enhancing their capability to create their own future."

5 out of 5 stars Thought Leadership, and Breakthrough ideas.......2007-08-27

I found this book highly simulating but required heavy study to transfer the ideas into the working environment. I found the framework was incomplete especially around the issues of creating a learning environment. Senges' framework for Systems is best described in terms of 'systems dynamics' which leads onto a more developed theory by others on system complexity and emergence.

He describes what might be an end state without detailing how to get there, the later follow up field book on tools and methods now fills this gap neatly. Both books together are perfect.

This book sets out theory very well, it also provides Thought Leadership, Breakthrough ideas and Inspiration. Its well written and enjoyable.

Emily Post's The Etiquette Advantage in Business: Personal Skills for Professional Success, Second Edition
Average customer rating: 4.5 out of 5 stars
  • excellent book!
  • The Etiquette Advantage in Business
  • Great reference tool
  • Book everyone should read
  • Just what I thought it would offer for today's Professional
Emily Post's The Etiquette Advantage in Business: Personal Skills for Professional Success, Second Edition
Peggy Post , and Peter Post
Manufacturer: Collins
ProductGroup: Book
Binding: Hardcover

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ASIN: 0060760028
Release Date: 2005-05-03

Book Description

As today's workplace becomes increasingly more competitive, knowing how to behave can make the difference between getting ahead and getting left behind. In The Etiquette Advantage in Business, 2nd Edition, etiquette authorities Peggy Post and Peter Post provide you with the all-important tools for building solid, productive relationships with your business associates -- relationships that will help propel you and your company straight to the top.

In this completely revised and updated edition, which includes three new chapters on ethics, table manners, and electronic communication, the Posts show you how to handle both everyday and unusual situations that are essential to professional and personal success -- from resolving business conflicts with ease and grace to getting along with your boss and coworkers; from making long-lasting contacts to winning clients and closing deals. They also offer up-to-date guidance on pressing issues such as harassment in the workplace, worker privacy, e-mail dos and don'ts, and knowing how and when to shoulder blame.

Written for business workers of all types and backgrounds, The Etiquette Advantage in Business remains the definitive resource for timeless advice on business entertaining, written communication, dressing appropriately for any business occasion, conventions and trade shows, job searches and interviews, gift-giving, and overseas travel.

No matter the situation in which you find yourself, the Posts will give you the confidence to meet the challenges of the work world with confidence and poise -- because today, more than ever, good manners mean good business.

Customer Reviews:

5 out of 5 stars excellent book!.......2007-10-09

This book was a great choice to get for our employees to share. It covers a variety of situations and workplaces and answered many common business etiquette questions that have arisen.

5 out of 5 stars The Etiquette Advantage in Business.......2007-02-19

This book is a must read for anyone graduating from school and headed into business. It gives outstanding advice on everything from cell phone etiquette, e-mail etiquette, cubicle farm etiquette, table manners, the interview process, thank you's, etc. It's a good read, and an outstanding reference book to have in one's library.

4 out of 5 stars Great reference tool.......2007-01-04

Ever have that 1 question on 'how to' conduct yourself in a business situation? This book has the answers and the guidance on 'what to do.' Even the most experienced professional comes across a business situation question ... it's nice to have the answer before the situation occurs!

4 out of 5 stars Book everyone should read.......2006-06-27

This is wonderful book explaining what etiquette is really about. One will learn everything -- from how to dress, table manners, office setup, how to print business cards to how to prepare resume. I would recommend to everyone to read it regardless if they are working or not. While I do not agree with some of the rules regarding "who pays for lunch" - I would say that this is a book everyone should read and understand because it will improve their interactions with others.

4 out of 5 stars Just what I thought it would offer for today's Professional.......2006-03-25

Covered all of the bases in today's professional enviornment
Robert's Rules for Dummies
Average customer rating: 5 out of 5 stars
  • First Rate!
  • Roberts Rules of Order for Dummies
  • Robert's for Dummies works!
  • Robert's Rules for Dummies
  • This book is a must have for presiding officers!
Robert's Rules for Dummies
C. Alan Jennings
Manufacturer: For Dummies
ProductGroup: Book
Binding: Paperback

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ASIN: 0764575740

Book Description

If you belong to any type of organization—from school board to garden club to bowling league to trade association—chances are this book can save you many boring meeting minutes. Robert’s Rules of Order Newly Revised is the current authoritative guide for properly conducting everything from sessions of the U.S. Senate or House of Representative to meetings of neighborhood associations. This friendly guide translates Robert’s Rules into principles you can understand and apply the next time Billy Bully tries to dominate the discussion or Debbie Dictator issues another edict. If you’ve ever been frustrated at the way condominium association business was (or wasn’t) conducted or fidgeted while PTA members debated whether to have goldfish or pencils as prizes for the elementary school carnival, this is the book for you. Written by a Professional Registered Parliamentarian, it covers:

With Robert’s Rules For Dummies, you’ll not only discover how to hold more effective meetings, you’ll get advice for dealing with malcontents or monopolizers who can disrupt, derail, or prolong meetings. And if you’re in a leadership position, you’ll get great information on:

Complete with a glossary of parliamentary terms and sample agendas, reports, and minutes, this guide has everything you need but a gavel. Whether you belong to an elite country club or a civic organization, an investment club or a volunteer fire department, when you use the principles in this book, meetings won’t be dominated by the loudest or pushiest member or go on and on and on and on and on….

Customer Reviews:

5 out of 5 stars First Rate!.......2007-10-04

I own the book and have even had a question answered by the author. The book is first rate. I highly recommend "Dummies." Its made me less of one!

5 out of 5 stars Roberts Rules of Order for Dummies.......2007-08-26

Very helpful by its simplicity. Great as a quick reference in order to then go to Roberts Rules of Order for a more indepth answer.

5 out of 5 stars Robert's for Dummies works!.......2007-08-25

This was actually for my wife, who is currently parliamentarian for a local non-profit organization, which she has some prior experience at. Nonetheless, as soon as the book arrived, she curled up and read it "cover to cover" and made a bunch of notes from it to share with others. Next thing I knew, she was putting her official Robert's Rules away in storage, so like many of the "Dummies" books, this seems to be the practical knowledge most of us actually need.

4 out of 5 stars Robert's Rules for Dummies.......2007-03-08

Great way to get a fast handle on chairing meetings. The meeting I chaired after reading this book went so much smoother than the previous meetings. Would recommend this book for any new board member. Also provides a quick reference for seldom used procedural issues that arrise.

5 out of 5 stars This book is a must have for presiding officers!.......2007-02-14

This book can easily be read cover to cover in one sitting, then can be used as a reference book for questions pertaining to parlimentary procedure. I especially appreciate the author's understanding of the psychology of presiding, not just the Rules.
People Styles At Work: Making Bad Relationships Good and Good Relationships Better
Average customer rating: 4.5 out of 5 stars
  • Clear and Concise Information You Can Use
  • Must read for every one...
  • you have to read it !
  • Could save your sanity, and maybe your job!
  • A method that really makes a difference in the workplace!
People Styles At Work: Making Bad Relationships Good and Good Relationships Better
Bolton Robert
Manufacturer: AMERICAN MANAGEMENT ASSOCIATION
ProductGroup: Book
Binding: Paperback

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ASIN: 0814477232

Customer Reviews:

4 out of 5 stars Clear and Concise Information You Can Use.......2006-10-10

I took a webinar based on this book and found the information presented intriguing enough to buy the book. It's a short read but filled with good, practical information. If there are certain people in your lives who rub you the wrong way, understanding how their style differs from yours could help to improve communication and make the relationship more effective and pleasant for both. This book was definitely worth reading and I've experienced benefits from it at work in a very short time.

4 out of 5 stars Must read for every one..........2005-07-09

Of the several books I have studied on similar topics, this was one of the easiest to read through and apply. Although the title says People Styles at Work, it is equally applicable in personal life as well. The focus on studying behavior and inferring "style" from the same is much easier accomplished than trying to figure out the "temprament style" based on Myers Briggs.

The two dimensions of Assertiveness and Responsiveness, and the concept of above / below the middle for each of these dimensions gives 4 quadrants; one for each of the styles. This makes it convenient to understand the 4 styles, and also the shades within the styles.

I have benefited tremendously - if you are new to this topic it will serve you well to take notes as you read; create a cheat sheet of the characteristics for each style. Then for some time carry the cheat sheet with you, and refer to it often as you observe people's behaviors. Over a period of time, you will pickup the nuances of how to recognize the styles, and succeed in your interactions with others - despite them, and despite yourself... Enjoy!

5 out of 5 stars you have to read it !.......2005-04-26

the book is simple and the ideas are easy to applicate in the every day life , i've tried the method and have good results - Read it if you have problem to communicate with some of your colleagues and you need to work with them

5 out of 5 stars Could save your sanity, and maybe your job!.......2003-11-13

Highly recommended. Several years ago, I had a clash of personal styles between my boss and me. I thought she talked like a kindergarten teacher, and she felt that I came on like a steamroller. She was familiar with the methods discussed in this book, although she learned them during a seminar at a former employer. This book helped turn a bad working relationship into an excellent working relationship, and may have saved my job. I learned to "flex" to my boss's style (and to her credit, she flexed somewhat to mine). I reread the book from time to time and try to practice what I've learned. I highly recommend the book to anyone who is running into "people problems" on the job or elsewhere.

5 out of 5 stars A method that really makes a difference in the workplace!.......2003-01-15

One the best book and method on the subject I have read so far, and I have read quite a few. There are 4 main Communication Styles, and the best thing is that only observable behaviors are used to categorize people in one style or another. No messing around with people's phsyche, and finally a very simple method to effectively relate to other people in the workplace.

I am using Communication Styles with all my direct reports, during meetings, etc. It allows me to convey clearly my messages, and at the same time overcome communication styles differences. This simple method does makes a difference in my daily work not only as a manager but also in communicating with my peers.

This book is a must have in your management library at home.
Fundamentals of Organizational Communication (6th Edition)
Average customer rating: 4 out of 5 stars
  • so slow
Fundamentals of Organizational Communication (6th Edition)
Pamela S. Shockley-Zalabak
Manufacturer: Allyn & Bacon
ProductGroup: Book
Binding: Hardcover

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ASIN: 0205453503

Customer Reviews:

4 out of 5 stars so slow.......2005-09-25

They said they would ship in 1-2 days. I got it 3 weeks later. Disappointed.
Cultures and Organizations: Software of the Mind
Average customer rating: 4 out of 5 stars
  • Wonderful framework for thinking about cultural differences
  • A must have resource for highly effective multicultural / multinational leadership...
  • Excellent insights while entertaining to read
  • Monumental Book Well Worth the Read
  • Pioneering work
Cultures and Organizations: Software of the Mind
Geert Hofstede , and Gert Jan Hofstede
Manufacturer: McGraw-Hill
ProductGroup: Book
Binding: Paperback

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ASIN: 0071439595

Book Description

The landmark study of cultural differences across 70 nations, Cultures and Organizations helps readers look at how they think—and how they fail to think—as members of groups. Based on decades of painstaking field research, this new edition features the latest scientific results published in Geert Hofstede’s scholarly work Culture’s Consequences, Second Edition. Original in thought and profoundly important, Cultures and Organizations offers vital knowledge and insight on issues that will shape the future of cultures and nations in a globalized world.

Customer Reviews:

4 out of 5 stars Wonderful framework for thinking about cultural differences.......2007-09-20

A must-read for anyone interested in the subject area.

The new and revised content also relate Hofstede's original groundbreaking research to the more recent work of other renowned scholars in the field (such as Ronald Inglehart of the Univ of Michigan and the World Values Survery). These links make his work even more compelling and make you start to think that we may be inching closer to a more universally agreed upon framework for thinking about cultural differences.

5 out of 5 stars A must have resource for highly effective multicultural / multinational leadership..........2007-05-29

As a combat tested USAF E3 AWACS command pilot (over 1900+ hours of total flight experience), this book is a potent resource for anyone seeking to gain insights on how best to manage a multicultural / multinational workspace.

5 out of 5 stars Excellent insights while entertaining to read.......2007-05-24

Having just survived a merger of two companies, I was searching to find the right words to explain the differences in cultures I was experiencing. Although this book focuses on national cultures, I found the explanations of the dimensions of culture and how they manifest themselves in different behaviors appropriate for corporate situations. The last few chapters deal explicitly with corporate culture, but I found these chapters less insightful than the others. The book is very well written and organized, with tables summarizing key concepts and entertaining anecdotes to illustrate the points. Because I've traveled internationally for business, I was familiar with other works on culture, but none were as helpful as this book. I now have the vocabulary to articulate the differences I see.

5 out of 5 stars Monumental Book Well Worth the Read.......2007-03-06

The father and son team of Geert and Geert Jan Hofstede have done a remarkable job breaking down the (measurable) elements of the world's cultures, usingt the somewhat antiquated IBM studies combined with more recent (less comprehensive) studies. The end result is that nations can be evaulauted on the basis of criteria such as "uncertainty avoidance," "individualism" and "power distance from superiors."

The work is enlightening and helpful to anyone who works internationally. It is also useful to break down one's own nation (for example, some Americans lean toward the British way of thinking while others are more German-like). The same criteria that divide nations also divide families within a society.

Businessmen, missionaries, pastors, counselors, journalists, and social scientists should devour these materials!

This should be required reading for anyone planning to live overseas or anyone who deals with internationals. In short, this book is relevant to our modern "shrinking" world and quite well done.

Like most significant works, this volume has its weak points.

Although the authors claim to espouse a "values neutral" position (which I have always argued is an impossible and illogical position), their Dutch/Swedish preferences ring out loudly and clearly (humanistic, environmnetalist, etc.). Although the authors do make a serious attempt to look at things from other perspectives, they simply cannot divorce themselves from their own cultural preferances. This is not bad -- they simply need to be above board and stop pretending to take the role of the neutral outsider (at least to better influence those of us who are American conservatives; we are big into distinguishing between fact and evaluation of fact; these evaluations are always done through a person's own personal gridwork).

The authors also have occasional trouble connecting a few dots. For example, on the bottom of p. 355, the Hofstedes are tactfully scolding the U.S. for its lack of foreign aid (again, showing their own bias), but on the top of p. 356 they add, "Looking back to half a century of development assistance, most observers agree that the effectiveness of much of the spending has been dismal." They then say those countries which did improve did so because of their cultural values, not foreign aid. But they seem incapable of concluding that good intentions (and even money) is not the most effective way to solve these problems. They just don't get it.

The same is true with contributions through governments to Tsunami relief. It should be expected that individualistic countries would be more prone to give as individuals, not as collective societies. Rather than look at total giving (or perecentage) OF A SOCIETY, they authors confuse a society with its government. Lots of missed "dot connections" in this work.

Despite the books weakspots, it is overwhelming strong and rich with fascinating content. It is a "mind opening" work -- well worth the read. You simply must read this one!

5 out of 5 stars Pioneering work.......2006-04-24

This is a pioneering book, which provides a generalist approach to dealing with cross-cultural issues with many excellent examples. Hofstede was one of the first to bring the study of how culture affects human interaction in the field of business. The quantifying approach is very similar to what cultural anthropologists use. As with all pioneering works there is some criticism about conflict resolution as other reviewers have pointed out. Another central criticisms of this model has been that nation state and culture are always presumed to be the same. Local culture does not follow political boundaries. Globalization has also changed some of the observations initially made by Hofstede.

Some readers might be tempted to think of people in simple categories or stereotypes, which is precisely what Hofstede counsels that we should attempt to avoid. Cultures and organizations gives good insights on how "Groupthink" controls our lives and how we could improve interaction.

Hofstede's tools for understanding different national cultures are widely used by cross-cultural trainers all over the world and taught in many fields.

This is a good book for international managers and students of culture. HR-practitioners working in multicultural organizations might find this a bit theoretical but nonetheless useful for understanding underlying causes for human behaviour.
Organizational Communication: Approaches and Processes (with InfoTrac®) (Wadsworth Series in Communication Studies)
Average customer rating: 5 out of 5 stars
  • Absolutely Awesome!
Organizational Communication: Approaches and Processes (with InfoTrac®) (Wadsworth Series in Communication Studies)
Katherine Miller
Manufacturer: Wadsworth Publishing
ProductGroup: Book
Binding: Hardcover

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Similar Items:
  1. Case Studies for Organizational Communication: Understanding Communication Processes Case Studies for Organizational Communication: Understanding Communication Processes
  2. Case Studies in Organizational Communication: Ethical Perspectives and Practices Case Studies in Organizational Communication: Ethical Perspectives and Practices
  3. A First Look at Communication Theory A First Look at Communication Theory
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  5. Persuasion: Reception and Responsibility (Wadsworth Series in Communication Studies) Persuasion: Reception and Responsibility (Wadsworth Series in Communication Studies)

ASIN: 0534617883

Book Description

Miller's text presents organizational communication from both a communication and managerial perspective. Her writing style and consistent use of examples and case studies results in a text that undergraduates students will find easy to understand.

Customer Reviews:

5 out of 5 stars Absolutely Awesome!.......2002-03-30

Katherine has put together an excellent org com textbook: well-written, concise and very well organized. From Time-Motion Studies to Maslow to Theory Y, Ms. Miller gets down to the point, uses tremendous examples and gives excellent bibloigraphic information for further study.

I took Org. Com. as the first communication class I ever had, and although it was a 400-level course, Kathy's book helped make it not only a pleasure and a joy, but the defining class in my determination to pursue an MA in Communication in the Fall of 2002.
The Power of Appreciative Inquiry: A Practical Guide to Positive Change
Average customer rating: 4.5 out of 5 stars
  • Excellent book describing important new planning tool
  • A Life-Changer for Me
  • The right balance of principles and methodology
  • Appreciative Inquiry
  • Inspiring and Practical
The Power of Appreciative Inquiry: A Practical Guide to Positive Change
Diana Whitney , Amanda Trosten-Bloom , and David Cooperrider
Manufacturer: Berrett-Koehler Publishers
ProductGroup: Book
Binding: Paperback

GeneralGeneral | Organizational Behavior | Business & Investing | Subjects | Books
Organizational ChangeOrganizational Change | Organizational Behavior | Business & Investing | Subjects | Books
GeneralGeneral | Business & Investing | Subjects | Books
Human Resources & Personnel ManagementHuman Resources & Personnel Management | Industries & Professions | Business & Investing | Subjects | Books
Decision-Making & Problem SolvingDecision-Making & Problem Solving | Management & Leadership | Business & Investing | Subjects | Books
Similar Items:
  1. Thin Book of Appreciative Inquiry (2nd edition) (Thin Book Series) Thin Book of Appreciative Inquiry (2nd edition) (Thin Book Series)
  2. Appreciative Inquiry Handbook: The First in a Series of AI Workbooks for Leaders of Change Appreciative Inquiry Handbook: The First in a Series of AI Workbooks for Leaders of Change
  3. Appreciative Team Building: Positive Questions to Bring Out the Best of Your Team Appreciative Team Building: Positive Questions to Bring Out the Best of Your Team
  4. Appreciative Inquiry: A Positive Revolution in Change Appreciative Inquiry: A Positive Revolution in Change
  5. The Thin Book of Naming Elephants: How to Surface Undiscussables for Greater Organizational Success The Thin Book of Naming Elephants: How to Surface Undiscussables for Greater Organizational Success

ASIN: 1576752267

Book Description

The Power of Appreciative Inquiry describes a new strategy that inspires people and brings about a higher performance level in any organization. This method encourages people to study, discuss, learn from, and build on what works well when they are at their best, rather than focusing on what's going wrong.

The theory, practice, and spirit of this approach to organizational change is described in plain language. The authors provide guidelines for defining the change agenda, initiative, or project; forming the "steering team"; and launching an organization-wide kick off. Case histories demonstrate how organizations can attain sustained positive change by studying their strengths.

Customer Reviews:

5 out of 5 stars Excellent book describing important new planning tool.......2007-10-17

The book, written by Appreciative Inquiry (AI) pioneers and current thought leaders who continue to fine-tune this approach, provides an excellent overview of the AI philosophy and is accompanied by concrete examples that show its value and application.

5 out of 5 stars A Life-Changer for Me.......2006-12-12

Appreciative Inquiry is a process that I feel is one of the most powerful there is for - as the subtitle of this book says - offering a practical tool to create positive change. It's easy to talk in abstract terms about change and improving the world, but it isn't often we come across a way to actually make it happen in concrete terms. AI is one of those tools. This book offers a very thorough guide to the history, mindset, methodology and diverse potential use of this powerful process. In addition, it was instrumental in the startup and methods that I now use in my own coaching, consulting and training firm. It was both an inspiration and a way of approaching the world that has helped me grow tremendously.

5 out of 5 stars The right balance of principles and methodology.......2006-11-03

As an OD professional, I own a dozen different books on AI. This book is the one I most frequently buy for my business leader clients because it offers a great balance between principles and methodology. The clear writing, ongoing case examples and useful tips make "The Power of Appreciative Inquiry" a powerful resource for consultants and managers interested in putting AI into immediate practice.

5 out of 5 stars Appreciative Inquiry.......2006-09-28

This is an excellent book. It is very readable while it explains the theory and foundations of AI. There are examples of its use in the for profit and non profit world. I have been involved in strategic planning for several year with non profits and this is one process that folks get excited about. I would highly recommend this book and "The Appreciative Inquiry Summit" to get a practical outline on how the process can be put into practice with groups and organziations.

4 out of 5 stars Inspiring and Practical.......2006-05-03

As a professional organization development consultant for over 20 years, I have found The Power of Appreciative Inquiry extremely helpful, not only in change consultation but in many other aspects of working with human systems. I recommend it highly.
How the Way We Talk Can Change the Way We Work: Seven Languages for Transformation
Average customer rating: 5 out of 5 stars
  • A simple and profound method for achievement
  • Finally Understanding Change Resistance as Useful Information
  • A great break down of common problems
  • Superb treatment of the subject
  • Like a mirror to see yourself in
How the Way We Talk Can Change the Way We Work: Seven Languages for Transformation
Robert Kegan , and Lisa Laskow Lahey
Manufacturer: Jossey-Bass
ProductGroup: Book
Binding: Paperback

CommunicationsCommunications | Skills | Business & Investing | Subjects | Books
Running Meetings & PresentationsRunning Meetings & Presentations | Skills | Business & Investing | Subjects | Books
GeneralGeneral | Organizational Behavior | Business & Investing | Subjects | Books
GeneralGeneral | Business & Investing | Subjects | Books
Applied PsychologyApplied Psychology | Psychology & Counseling | Health, Mind & Body | Subjects | Books
GeneralGeneral | Mental Health | Health, Mind & Body | Subjects | Books
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  1. In Over Our Heads: The Mental Demands of Modern Life In Over Our Heads: The Mental Demands of Modern Life
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  3. The Evolving Self: Problem and Process in Human Development The Evolving Self: Problem and Process in Human Development
  4. Thin Book of Appreciative Inquiry (2nd edition) (Thin Book Series) Thin Book of Appreciative Inquiry (2nd edition) (Thin Book Series)
  5. Appreciative Team Building: Positive Questions to Bring Out the Best of Your Team Appreciative Team Building: Positive Questions to Bring Out the Best of Your Team

ASIN: 078796378X

Book Description

Why is the gap so great between our hopes, our intentions, even our decisions-and what we are actually able to bring about? Even when we are able to make important changes-in our own lives or the groups we lead at work-why are the changes are so frequently short-lived and we are soon back to business as usual? What can we do to transform this troubling reality?

In this intensely practical book, Harvard psychologists Robert Kegan and Lisa Laskow Lahey take us on a carefully guided journey designed to help us answer these very questions. And not just generally, or in the abstract. They help each of us arrive at our own particular answers that can solve the puzzling gap between what we intend and what we are able to accomplish. How the Way We Talk Can Change the Way We Work provides you with the tools to create a powerful new build-it-yourself mental technology.

Download Description

With an inspiring mix of organizational analysis, worksheets, and sample dialogues, the authors of this revolutionary new technology for personal learning, leadership, and organizational change, show how all managers and executives are actually leading "language communities". The workplace, they reveal, is a community where certain ways of talking are encouraged and others made apparently impossible. But by using the seven new workplace "languages" presented in this book to reveal the underlying feelings and motivation in one-to-one and group discussion at work, leaders can concentrate individual and social energy to transform communication and culture in the workplace.

Customer Reviews:

5 out of 5 stars A simple and profound method for achievement.......2007-02-17

This book presents a simple worksheet to help you analyze your resistance to change. Once completed, you will understand the inner conflicts that hinder your personal and professional development despite your best intentions. Of course, simply understanding these conflicts isn't enough, so the authors present methods to understand the usefulness of your resistance, eliminate your judgement around it, and harness its power for change.

This method has helped me overcome my greatest dissatisfaction at work and I've experienced amazing results. I must warn, however, that despite being simple it entails quite a bit of self observation and continued effort. But this in itself is a huge asset.

I highly recommend this book for anybody experiencing even the slightest dissatisfaction at work or in life.

5 out of 5 stars Finally Understanding Change Resistance as Useful Information.......2006-07-11

Imagine getting so much perspective on habits you're not happy about that you can actually keep your commitments to yourself. Using language structure as both the diagnostic and the cure, Kegan and Lahey offer up a fresh guide to creating sustainable change.

While it is designed to be used for workplace issues, it can also be used in other aspects of life. This book is clear, well-written, and so easily accessible it can even be used as a workbook. In fact the authors recommend a study group, and give clear steps to applying the model and specific case studies of participants who have successfully used it to create change. The significant difference between this and all other "managing change" books is a respectful recognition of competing commitments. That is, we don't need to conquer resistance, we need to understand it as a legitimate and experienced based reluctance designed for self-protection. Only then can the source and the solution be brought to light. This way of thinking is a treasure.

5 out of 5 stars A great break down of common problems.......2005-08-02

I love the analysis of the way we communicate breaks down common misconceptions. This book shows the things that create negative responses and reactions. I think that while it shows ways to change, very few people actually change. I plan to use these concepts with my employees and see if it has an impact. My supervisor told me about this and advised trying it out with a partner first. I can see ways that I and others I work with fall into patterns that can be changed.
Judy

5 out of 5 stars Superb treatment of the subject.......2002-07-02

The authors do a wonderful job of tying the science of languages and communication to the business of work and life. Filled with great examples from the world, it is easy to understand and digest.

Recommend also: "The Leader's Guide: 15 Essential Skills" (Ponder) and "7 Habits" (Covey)

5 out of 5 stars Like a mirror to see yourself in.......2002-06-22

This book does for business leaders and their teams what the 7 Habits (Covey) did for individuals back in the 90s, but it goes a step forward: it's packed with case studies. I won't add to the discussion about the Seven Languages for Transformation, since my fellow reviewers have already gone into extensive detail about them. The key concept that the book left me was the idea of diving into conflicts to have them "solve" you, as opposed to running away from them or trying to solve them. The basis for this idea has to do with the learning opportunities that a conflict has to offer, and the opportunities of self-discovery to dig out blatant inconsistencies between what we say we care about and what our language and actions actually shows.

Overall, the book is a very easy read, whether you do it in order to seriously implement its suggested methodology (and it is one serious set of ideas it carries) or just as a mirror to help you laugh at your so-called professional commitments.
Open Space Technology: A User's Guide
Average customer rating: 4.5 out of 5 stars
  • Useful handbook of a counterintuitive approach
  • Bible of Open Space
  • One of the most valuable books in the world
  • a "How to" book
  • A Good Read!
Open Space Technology: A User's Guide
Harrison Owen
Manufacturer: Berrett-Koehler Publishers
ProductGroup: Book
Binding: Paperback

GeneralGeneral | Organizational Behavior | Business & Investing | Subjects | Books
GeneralGeneral | Business & Investing | Subjects | Books
ManagementManagement | Management & Leadership | Business & Investing | Subjects | Books
Running Meetings & PresentationsRunning Meetings & Presentations | Skills | Business & Investing | Subjects | Books
CulturalCultural | Anthropology | Social Sciences | Nonfiction | Subjects | Books
Organizational BehaviorOrganizational Behavior | Business Management | Professional & Technical | Subjects | Books
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  1. Expanding Our Now: The Story of Open Space Technology Expanding Our Now: The Story of Open Space Technology
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  3. The Power of Spirit: How Organizations Transform The Power of Spirit: How Organizations Transform
  4. Future Search Future Search
  5. The Power of Appreciative Inquiry: A Practical Guide to Positive Change The Power of Appreciative Inquiry: A Practical Guide to Positive Change

ASIN: 1576750248

Book Description

Open Space Technology: A User's Guide is just what the name implies: a hands-on, detailed description of facilitating Open Space Technology (OST). Written by the originator of the method - an effective, economical, fast, and easily-repeatable strategy for organizing meetings of between 5 and 1,000 participants - this is the first book to document the rationale, procedures, and requirements of OST. OST enables self-organizing groups of all sizes to deal with hugely complex issues in a very short period of time. This practical, step-by-step user's guide details what needs to be done before, during, and after an Open Space event.

Customer Reviews:

4 out of 5 stars Useful handbook of a counterintuitive approach.......2007-03-02

Open Space Technology is nearly identical to the "unconference" approach to workshop and event planning that's currently fashionable (see "Foo Camp" or "Bar Camp" or many other geek-oriented "camps). Basically, abandon a traditional agenda and force the workshop participants to self-organize a schedule, goals, and work. It's profoundly counter-intuitive, everyone assumes that a strict plan is necessary...but it turns out to work. People really enjoy participating in an event where their opinions matter, and where everyone's responsible for raising issues they find important.

This book can come across as annoyingly new agey and dippy at times (I see someone's tagged it "embracing group genius" here on Amazon...your mileage may vary a bit from that). It's probably more helpful in getting you the facilitator into the right mindset, and encouraging you not to fall back on the crutches of detailed schedules or keynote speakers. It's pretty dated when it talks about using computers in your event, but that doesn't really matter.

5 out of 5 stars Bible of Open Space.......2006-07-12

This is a very good hand-book for open space newcomers.Easy to understand and easy to read.I strongly suggest this book for anybody who want to start learning open space technology

5 out of 5 stars One of the most valuable books in the world.......2003-12-26

As Brookings revealed in 2000, most of the world's 10000 biggest organisations don't yet have the measures to govern the vast majority of value now produced in services and knowledge businesses because as our networking age blossoms value dynamics are mainly intangible, deeply woven into the human relationships we self-organise, not for precise planning and overpowering command and control from the top. Value multiplication is a core gravity which should be embedded in everyone's right to work, learn , behave openly.

Whilst some of those of the transparency communities interlinking at http://www.valuetrue.com open source the simplest maths of intangible systems, others have much more fun voting on what are the safest methods to protect your system from doing an Andersen or a NASA self-destruction of its greatest purpose. Open Space is voted as the number 1 method uniting transparency communities, and because of its simplicity I predict it will always be the gateway to anyone who prizes self-organising, a term which actually means making the most of everyone's time, learning and passions to make a diffeernce to our overall purpose. A very valuable book, which in my dreams would start any MBA course or any professional's training.

Open Space is now 21 years young and over 100000 experiences mature and networked by people who are both most open with their knowlhow and conscious that you learn something subly more about human relationship trust from every Open Space you particpate in. It is as near as organisations (seen as human relationship infrastructures) can get to a modern day miracle, and long may Harrison light up the open world. See his latest deep concerns with conflict resolution applications at http://www.practiceofpeace.com

4 out of 5 stars a "How to" book.......2001-06-18

I recommend using open space tehcnology and/or other large scale intervention techniques to mine the collective emotional intelligence of a group of people (this may be your company, or people from an acadamic field you belong to).

This book gives you the details on HOW to organize and facilitate an open space meeting - (what kind of location you need, how to organize the room, how to use break up rooms, how to facilitate, ...). You'll also get imporatnt rules and lessons for making this technology work. In short, it's pretty good at doing this "HOW TO" part.

WARNING: If you want to know WHY it works and if you want some examples, there are 2 other books to take a look at:

- tales from Open space (Harrison Owen, Editor, 1995)

- Expanding our now (Harrison Owen, 1997)

Good luck!

Patrick E.C. Merlevede, MSc -- author of "7 Steps to Emotional Intelligence"

4 out of 5 stars A Good Read!.......2001-04-24

Harrison Owen presents a hands-on, step-by-step manual for putting on an open space technology workshop. In OST workshops, participants basically set and facilitate the agenda with some guidance from a facilitator. Here, the book's examples are particularly handy. Owen suggests conference duration, agenda and techniques including how to set up a meeting, invite participants, prepare the logistics and meeting site, facilitate activities and more. While these workshops generally involve hundreds of people, you can also put on an OST event with as few as five. If you want to read gripping business philosophy, look elsewhere - this is a practical how-to manual, a task it accomplishes quite well. We [...] recommend this informative guided tour of the OST process to those who want to know how, because they already know why

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