Book Description
The leading authority on system dynamics explains this approach to organizational problem solving, emphasizing simulation models to understand issues such as fluctuating sales, market growth and stagnation, the reliability of forecasts and the rationality of business decision-making. The CD includes modeling software from Vensim, ithink, and PowerSim.
Customer Reviews:
Excelent book.......2007-10-17
This book is really impressive. Is an eye opener. Must read for Industrial Engineering Students, must have for professors and great addition for a professional looking for new ideas.
One of the best SD books with connection to practical work.......2007-10-06
"Business Dynamics" is a great book leading the newcomer -as myself- into the field of SD and the experienced system dynamicist can use it as a knowledge pool.
Even though the book is rather expensinve -and heavy alike- it covers great wisdom of John Sterman (he is by the way a scholar of the founder of the field, Jay W. Forrester) and is more than worthwhile buying if you are strongly interested in the field.
I was lucky to meet John and Jay this summer during a specific SD workshop at MIT and the yearly System Dynamics Society Conference and could chat with both of them (they are both very practicably using SD with a strong academic background). Learning and getting more experienced in System Dynamics and the use for daily problem solving is a dynamic and evolving process of wisdom with lots of feedback ("Business Dynamics" can help a lot in getting deeper insights.
Best regards
Ralf
Excellent.......2007-08-29
Excellent guide to systems thinking, clear examples, clear thinking and very interesting conclusions reached. highly recommended
buen libro.......2007-02-22
como parte de la materia lo llevo, me salio mas barato que en mexico y me es util para mi carrera
Amazing.......2007-01-12
The definitive book on Business dynamics !
It may look dificult to follow, but it isn`t really easy to read and follow !
The cd brings good examples.
Average customer rating:
- Great for the in dept look at a well run warehouse.
- This is a must....
- Great warehousing and material handling book
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Warehouse Distribution and Operations Handbook (McGraw-Hill Handbooks)
David E. Mulcahy
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World-Class Warehousing and Material Handling
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The Time, Space & Cost Guide to Better Warehouse Design, Second Edition
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Inventory Accuracy: People, Processes, & Technology
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Warehouse Management Handbook
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Excellence in Warehouse Management: How to Minimise Costs and Maximise Value
ASIN: 0070440026 |
Book Description
The Handbook provides a step-by-step approach to reducing operating costs, enhancing inventory control, increasing profits, improving customer satisfaction, and controlling assets. In addition, the book fully examines and evaluates the array of practices, methods, equipment applications, and current technology that contribute to the effective operation of any type of warehouse--including industrial, mail order, and retail facilities. Whether remodeling an existing facility or building a new one, readers of Warehouse Distribution and Operations Handbook will explore a broad range of topics, including: logistical and strategic considerations affecting operating costs and customer service; layout and product flow options that affect productivity and handling costs; estimating costs, writing specifications, reviewing bids, and administering contracts; loss prevention, maintenance, and sanitation functions; employee standards, productivity programs, and annual expense budgets. In addition, the Handbook provides comprehensive information on carton handling. . .vertical and horizontal materials-handling systems. . .inventory control. . .site selection. . .private, public, and contract warehousing. . .receiving and shipping. . .stackables and unstackables. . .automated systems. . .and more.
Customer Reviews:
Great for the in dept look at a well run warehouse........2007-09-23
Great for the in dept look at a well run warehouse. Has all the details to help you start or clean-up an operation and help it run like a well oiled machine.
This is a must...........2006-10-30
This book is a must for ANY professional working in the finished-goods/products Fulfillment/Distribution world. If your work and responsibilities span anywhere within a FC/DC, you should pick up this book. For less than one hundred bucks, you get one of the best written, concise handbooks I have ever encountered.
It's very important to note that this is not just a dictionary-like handbook, but rather a book that is actually easily readble and enjoyable. It is not for novices, but for anyone with some level of experience, the book comes to life and will help you build depth.
I work for a major e-retailer that disbributes products to end customers. Having worked many years here and picking up most of the know-how from experience alone, I am now questioning why our learning dept doesn't have the insight to make this book a "required" manual for all when we first started. It is excellent and provides great explanations and applications .
Buy it. If I ran a DC/FC, this is a must read for all my mgrs and jr mgrs.
Great warehousing and material handling book.......2003-05-03
This is the best book I've ever found on material handling and warehouse storage. Though a little pricey, this book has content that makes it well worth the cost. Extensive detail on material handling and storage equipment. Also has separate chapters dedicated to small item warehouses, case-pick warehouses, and pallet warehouses.
Anyone designing a new warehouse or redesigning an existing one should read this book.
Book Description
Applying lean to the supply chain is a hot topic. While lean operations can produce significant benefits to an organization, the greatest benefits will not be realized unless lean is extended beyond the organization to involve both suppliers and customers.
Lean Supply Chain: Collected Practices and Cases provides a variety of case studies taken from articles previously published in Lean Manufacturing Advisor -- the monthly newsletter by Productivity Press.
Highlights include:
Practical, in-depth descriptions of lean supply chain issues - including supply chain strategy -- most of which have not been described in other publications, written in a conversational, easy-to-read style. A large quantity of case studies unavailable from any other single source. Real-world information about the practical issues of managing the lean supply chain and working with supply chain partners. Articles are categorized in three areas -- Supply Chain Strategies, Building Partnerships, and Improving Distribution - for easy reference.
Customer Reviews:
VERY USEFUL.......2007-09-04
I really enjoyed reading this book. An easy-to-read format combined with a diverse set of examples, provided an excellent starting point to identify my next projects.
Average customer rating:
- Don't be afraid,
- Managing Chaos and Complexity: A Platform for Designing Business Architecture
- Multi-point reference, strong in all areas but very broad
- Successful Integration of Systems Thinking "Camps"
- Go west young man go west!
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Systems Thinking, Second Edition: Managing Chaos and Complexity: A Platform for Designing Business Architecture
Jamshid Gharajedaghi
Manufacturer: Butterworth-Heinemann
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The Manager's Pocket Guide to Systems Thinking and Learning
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General System Theory: Foundations, Development, Applications
ASIN: 0750679735 |
Book Description
The first edition of Systems Thinking was the first book to develop a working concept of systems theory and to deal operationally with systems methodology. The author has been working for the last 5 years to incorporate parallel development in quantum theory, self-organizing systems and complexity theory, the sum of which is included in this new 2nd edition. He has tested these concepts with 200 executive MBA students, and also with Russell Ackoff, one of the founding fathers of systems thinking. Ackoff reported that it was the most comprehensive systems methodology he has seen.
The 2nd edition features the synthesis of holistic thinking (iteration of structure, function and process), operational thinking (understanding chaos and complexity), sociocultural systems (movement toward a predefined order), and interactive design (redesigning the future and inventing ways to bring it about).
Also added are the operational thinking and self-organizing aspect of sociocultural systems, with updates made to the holistic thinking and interactive design parts to incorporate recent new developments.
* Cutting edge thinking incorporates the interaction of holistic thinking, operational thinking, sociocultural systems, and interactive design to develop an all inclusive systems methodology
* Companion website built solely to accompany and compliment the new edition available at www.interactdesign.com
* Operational thinking and self organizing aspects of sociocultural systems added anew, with the holistic thinking and interactive design parts updated to incorporate new developments
Customer Reviews:
Don't be afraid,.......2007-08-27
This is really aimed at the reader who wishes to work on the transformation of whole organisations. Demonstrating the multi-dimensional relationships between organisational design, performance and behaviour.
This work has had a profound effect on my thinking and development of management ideas. It integrates many concepts into a systemic whole. I have used this book with many management teams in recent years.
If you are venturing into the world of systems thinking then this is probably the most accessible in terms of simplicity and breakthrough applications.
Putting these ideas into practice with your colleagues or management teams might seem a little daunting but it's the only way to learn and master the concepts which will bring deeper insight into organisational change and provide you with better solutions to some of your more persistent management issues. Don't be afraid.
Managing Chaos and Complexity: A Platform for Designing Business Architecture.......2007-02-18
My company recommended that I read this book in advance of training session with the author. I scanned the entire book today. Some useful info.
Multi-point reference, strong in all areas but very broad.......2006-04-14
The concepts of system thinking, enterprise architecture, business architecture are big enough by themselves to be covered in a book. Doing it all within the context of a single book is daunting and a topic that Gharajedaghi partially accomplishes.
I read this book as part of the research I did for my doctoral dissertation, so this review will have a bit of an academic bent.
Gharajedaghi is a strong believer in the Enterprise Architecture models of Zachman and that influence shows in his work. The book has a strong academic flavor in its use of terminology and how it describes systems thinking. Executives and consultants looking to understand these concepts will have to work at it a bit, but the work is worth it.
A strength of this work is the fact that includes actual case studies -- something that few people take the time to do. The five cases cover a variety of industries and situations that make the principles that Gharajedaghi discusses.
Overall, if you are a serious student of systems thinking this book is a good second level reference. Peter Senge's the 5th Discipline is the 'pop' version of systems thinking and Peter Checklund is the intermediate level and somewhat similar to this work.
Successful Integration of Systems Thinking "Camps".......2006-02-12
Gharajedaghi's 2nd edition has accomplished an incredible feat - he has successfully integrated and synthesized the systems dynamics of Forrester with the systems thinking and interactive design of Ackoff. Jamshid connects Holistic thinking, operational thinking, socio-cultural models/conceptions, and interactive design into a complementary whole. Our organization has learned and is using Jamshid's methodology and it is fundamentally changing the way in which we see the world and the organizations that will be able to compete in this new "flat" world.
If you're ready to escape the confines of linear thinking and classical science and management approaches to organizational problems, then this is your book. This book is written conceptually, not linearly, and challenges any reader who is used to over-simplified, mainstream books yet it is not an overly technical read that would be approachable only to high-level engineers and systems scientists. Those not having approached systems thinking before might be better off simultaneously working through Senge's Fifth Discipline and Ackoff's Best as primers. Be prepared to read it slowly and repeatedly - the ideas are profound when considered carefully and openly and might challenge many core assumptions.
Having met Jamshid on several occasions, I have found him to be one of the brighest men to grace our world with a significant contribution to share - he very well may have the current "best" answer to organizational design for our times. To dismiss him as simply an "Ackoff disciple" or another guru trying to sell his services is shortsighted. Linear, prescriptive books become best-sellers that catapult authors into 5-digit fee days - Jamshid's 2nd edition isn't the stuff of best-sellers, but rather for "best-thinkers."
Go west young man go west!.......2005-11-17
If this book takes you back to the source material, then it will have accomplished its goal. The book itself, lacks the finesse of it's intellectual founders. But by god do we need this book in order to point us back. The last three years have been a result of reading all the source material for the book and for that Jamshid - I thank you.
The best of luck.
Book Description
Spa Business Strategies: A Plan for Success is a unique, must-have resource for any professional who wants to learn more about the business and marketing strategies vital to owning and operating a day spa. This book takes a thoughtful and interactive approach to the subject matter, and the easy-to-read language and user-friendly format provide the spa owner, manager, or potential spa owner with an opportunity to tackle some of the more important tasks necessary to develop successful business practices. Important business concepts such as marketing, financing, utilizing technology, promoting sales, improving communication, and developing excellent customer service skills are discussed, among others. The author uses thought-provoking questionnaires, targeted worksheets, and practical examples to illustrate key concepts. The text is also focused on encouraging the day spa owner or manager to develop critical thinking skills that will promote solid business practices and sustain the continued growth of the day spa industry over time.
Customer Reviews:
At last a book that gets the nuts and bolts of the Spa business.......2007-10-14
Janet D'Angelo has done a great work to simplify the real nuts and bolts of what a Spa Business entails. Has saved me an enourmous amount of money and time.
Most Comprehensive Guide..........2006-05-02
What didn't Ms. D'Angelo cover? I can't think of anything! A mass of valuable information for anyone considering the Spa business. This book will be an invaluable guide for my business for a long time. It has done the work and the research for me. With the most up to date information for todays marketplace. A comprehensive outline for bringing a vision to reality and beyond. I feel so much more confident now in where to start and how to market and promote my business and how to keep it fresh and viable into the future. I'm so grateful for this book.
Great book with a wealth of information!.......2006-03-17
An easy read with lots of valuable information on how to do it right the first time. Plenty of resources listed to gather more info from, as well as the importance of the marketing plan and how to go about it. Even if our are already established the book offers many useful tools for successful business operations.
Book Description
Business people around the world raved about The Disney Way and Fortune proclaimed it, "so useful you may whistle while you work." Now, authors Bill Capodagli and Lynn Jackson are back to deliver a comprehensive, step-by-step implementation plan based on Walt Disney's principles outlined in the best-selling The Disney Way.
The Disney Way Fieldbook provides action plans for instilling Disney's vision into any company, complete with diagnostic exercises, practice sessions, proven advice, and insightful questionnaires. Packed with universally applicable tools and techniques, the book also features inspiring quotes from Walt Disney himself and little known facts about his extraordinary empire.
Customer Reviews:
The Disney Way Fieldbook.......2006-11-03
the first thought is ....WHAt is DREAM, BELIEVE, DARE, DO ?????????
Where is the mouse??? Then before long it pulls you in and you are hooked!
As a role playing book team approach, i think for private business the concepts are perfect for team building . need to look real close at a missing link that is EQ (Emotional Intelligence).
This part will go along with the 7 habits of highly effective People and should be showcased as well.
It is not a ONE item of management fits all here, rather a blend of different skill set that can be brought to the table for employers and employees to learn from and grow together while achieving a better understanding of how we can better work, live, and succeed together.
Excellent Companion Title.......2006-06-26
The Fieldbook is an excellent companion book to The Disney Way, and gives tons of helpful hints and exercises for implementing new Disney Way methods of organizing or structuring your business culture, so to speak. As a trainer, I found it extremely helpful, and highly recommend it.
Practical magic.......2000-12-12
This engaging and enlightening book is as much fun to read as it is profitable to use. Structured like a theater script and written with a dramatic verve, it casts teamwork as human drama, and taps and energizes team members' innate will to succeed not just as individuals but as members of a group. This book, and its companion volume "The Disney Way," really stand out from the business book pack in their passion, good humor, and advice on creating the practical magic that makes a team even greater than the sum of its parts. Authors Capodagli and Jackson are really onto something with their "Dream, Believe, Dare, Do" guiding principles, and their business-wise and human-wise insights make their work essential reading for leaders of all types.
Finally a book that's specific!.......2000-11-04
As a consultant myself that works with cross-functional teams, it is great to finally come across a book with proven activities that really work! This is a great tool to add to your repertoire. Individual activities are spelled out in terms of the benefits they provide, the materials required and specific guidelines on how to conduct them. This is a great contrast to the plethora of books on the market that promise great activities but provide nothing of value.
Extremely useful.......2000-09-20
An extremely useful collection of tools. I'll use this book in my teaching and training and recommend it to others.
Book Description
From Laundry List to Strategic Business Tool
Peter L. Phillips Reveals the Secrets Behind Successful Design Briefs
The design brief has finally been de-mystified! Once considered a simple set of directions that was handed down to the designer by a disengaged manager, it has evolved into a multi-lateral, strategic business tool. The creation of these super briefs is the subject of a new book by author Peter L. Phillips entitled "Creating the Perfect Design Brief: How to Manage Design for Strategic Advantage." The first title to analyze the secrets of successful design briefs and their management, this book successfully and comprehensively outlines a document, a process, and a discipline that places strategic thinking and objectivity at the core of a relevant design project or program—using words, concepts, and criteria every business manager will understand and appreciate. Published by Allworth Press with the Design Management Institute, Phillips' book is a critical tool not only for designers and design managers, but for marketing, marketing communications, and engineering managers involved in a design project.
Many organizations still view design merely as a decorative service function and overlook its vast potential as a core, strategic business resource. The design brief can help designers and managers change that perception by making each stakeholder part of the creation process. Creating the Perfect Design Brief covers all the essential elements of the brief: assembling the team; developing the design brief; project overview; category review; target audience review; company portfolio, business objectives; phases; scope, time line, and budget; and research data. Designers and design managers will learn how to:
• Rethink design, and design management as a strategic process
• Establish mutually valuable relationships with the design brief team
• Receive substantial and timely input from upper management
• Create a design brief that can deal with changes
• Use the design brief in project tracking and as a tool to measure return on investment.
Customer Reviews:
Excellent and valuable read.......2007-06-18
I found this book after looking for a book that would help me in leading an in-house design firm at a non-profit. I think I instinctively knew some of the key principles in this book - however this book really spelled those out and gave me the tools to begin to implement them.
Fundamentally the author's point is that designers must learn to deliver real value for the organization and in a language non-designers understand and appreciate. A well constructed design brief is the vehicle through which much of this can happen. As a result, "do you like it" is less likely to be the question we ask, rather it should be "does this solve a business problem".
A simple but invaluable read, this book is designed for those of us who wrestle with the tension of leading designers who want space to be creative at the same time as we wrestle with "clients" who seemingly don't know what they want until they see the finished product - which of course they don't like.
Well worth the read and highly recommended
Good book........2006-08-18
This book was very helpful and precise. I work for digital media designers, so this book not only helped me improve my skills, but helped me look more professional. :)
Book Description
Learn to Apply Systematic Improvements Throughout Your Organization! At the heart of Lean and Six Sigma is the same, unique business operating system: hoshin kanri. It is a method of strategic planning and a tool for managing complex projects, a quality operating system geared to ensuring that organizations faithfully translate the voice of the customer into new products, and a business operating system that ensures reliable profit growth.
The true power of hoshin kanri, however, is two-fold -- it is a superior organizational learning method as well as a competitive resource development system.
Hoshin Kanri for the Lean Enterprise, by Tom Jackson, explains how you can implement, identify and manage the critical relationships among your markets, design characteristics, production systems, and personnel to satisfy your customers and beat your competition.
This practical workbook provides:
A new understanding of hoshin kanri as a grand experimental design implemented through a system of team agreements. Clear explanations of the steps of hoshin kanri. A measure of overall business effectiveness used to determine the focus of corporate strategy. A new, improved X-matrix that incorporates a lean "balanced scorecard" for identifying improvement opportunities and converting them readily into bottom line results as a value stream P&L in terms that financial managers and accountants can understand and support. A CD containing forms, meeting agendas, and examples of X-matrices that serve marketing and design engineering as well as manufacturing. This workbook will show you the mechanics of implementing hoshin kanri, so that you can systematically improve your brand equity, implement Lean manufacturing and Six Sigma, and integrate your suppliers into a Lean and Six Sigma organization.
Customer Reviews:
The absolute best on hoshin kanri.......2006-09-10
Tom Jackson's practical and valuable insights are rivaled only by the importance and benefits of applying Hoshin Kanri. Hoshin Kanri as a practice has been applied as part of lean transformation efforts for quite a long time. But there were still very limited resources for people to learn more about it. Tom's work in this arena is extensive, and throughout all of his books (others are Implementing a Lean Management System and Corporate Diagnosis), he has focused on tools and systems for management to use in a lean company. This is the only book you'll need - I highly recommend picking it up.
One of the things I most appreciate about this book is how it integrates hoshin kanri with the Plan-Do-Check-Act process. This of course is the intent of hoshin kanri, but the linkage was never presented so clearly.
Customer Reviews:
Great comprehensive source.......2005-10-27
During the years, I have accumulated an extensive operational strategy reference library, ranging from manufacturing, government and service issues. This is an excellent book for more comprehensive learning of the discipline. Besides the holistic view of the subject, I think it has many interesting points related to the content of operational strategy. This books focus main thesis is the need of sound reconciliation between market requirements and the operational resources of the organization. Great diagrams and charts add tremendous value to the writing. The book could be improved for teaching purposes with the inclusion of cases.
Platitudes and useless definitions.......2005-06-23
Of all the business literature I have read during my MBA this was definitely one of the least beneficial or inspiring. It gives very few useful models or theories, much of its information is much too obvious to be interesting and it uses examples that are either wrong in facts or don't really support the theories of the book. You will have forgotten about most of it as soon as you put it away but don't be sorry for that, this book would never help you achieve better operations anyway.
The sand cone theory described briefly in thios book but better elsewhere is one of few interesting and useful theories of the book. Forget about the operating strategy matrix, you won't be able to make any use of that in any organisation.
Book Description
The Oliver Wight ABCD Checklist for Operational Excellence
Since 1977, manufacturing professionals have turned to The Oliver Wight ABCD Checklist to improve their companies' performance. Must-reading for logistics, distribution, and manufacturing professionals, the ABCD Checklist provides a superbly efficient approach to benchmarking your company's performance and capabilities against the very best. Its sharply honed questions cover all the essential areas:
- Strategic Planning
- People/Team Systems
- Total Quality
- Continuous Improvement
- New Product Development
- Planning and Control
This newly updated edition reflects the dramatic changes in MRP II practices and the explosion of Enterprise Resource Planning (ERP) tools. Including FAQs and tools from the field compiled by Oliver Wight's international group of consultants, The Oliver Wight ABCD Checklist for Operational Excellence, Fifth Edition should be a critical part of any program that strives to reach as close to perfection as possible.
Customer Reviews:
Beware -- the Other Reviewer works for them.......2004-05-02
Good reference book - shouldn't be shilled by employees...
A Diagnosis tool made even better!.......2000-12-16
In addition to improvements to the Planning and Control chapter, which was the strength untill now, this 5th edition has significantly expanded the chapters on Strategy, People / Teams, Quality / Continuous Improvement, and Product Development, making it a more complete tool.
Excellent diagnosis and guide for improvement of companies.......1999-05-21
I have been using Oliver Wight checklists as a support for improving company processes for over 11 years, both as a practitioner and as a consultant. This fourth version has a very detailed chapter 5 (corresponding to MRPII / ERP / Supply Chain Management) and reasonably good chapters 1 through 4. "Non-initiated" professionals may find some difficult and may misinterpret some of the questions, but this will improve as they keep on applying the checklist. Not a pleasant reading but definitely worth using it!
Books:
- Business Research Methods with CD (McGraw-Hill/Irwin)
- Case Studies in Organizational Communication: Ethical Perspectives and Practices
- Correlation and Regression: Principals and Applications for Industrial/Organizational Psychology and Management (Organizational Research Methods)
- Cost Accounting (12th Edition) (Charles T Horngren Series in Accounting)
- Crash Proof: How to Profit From the Coming Economic Collapse (Lynn Sonberg Books)
- Data Lifecycles: Managing Data for Strategic Advantage
- Diagnosing and Changing Organizational Culture: Based on the Competing Values Framework (Addison-Wesley Series on Organization Development)
- Difficult Conversations: How to Discuss what Matters Most
- Doing Business Internationally, Second Edition: The Guide To Cross-Cultural Success
- Double-Digit Growth: How Great Companies Achieve It--No Matter What
Books Index
Books Home
Recommended Books
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- Concrete Countertops: Design, Form, and Finishes for the New Kitchen and Bath
- The Crucible: A Screenplay
- The North American Indians: The Complete Portfolios
- WICKED: THE GRIMMERIE, A BEHIND-THE-SCENES LOOK AT THE HIT BROADWAY MUSICAL
- Eleven Minutes: A Novel
- Biology & Classification of Dwarf Mistletoe
- Rethinking the Rules of Financial Accounting : Examining the Rules for Accurate Financial Reporting
- The Managing Diversity Survival Guide: A Complete Collection of Checklists, Activities, and Tips/Boo
- Whiter Than the Lily
Systems Thinking, Second Edition: Managing Chaos and Complexity: A Platform for Designing Business Architecture
Dynamic Modeling for Business Management: An Introduction (Modeling Dynamic Systems)
