Zag: The Number One Strategy of High-Performance Brands
Average customer rating: 5 out of 5 stars
  • Zag is Zagworthy
  • Zag Zag Zigidy Zag de Zag
  • A book that zags
  • Best Branding Book Ever
  • Grok branding like never before...
Zag: The Number One Strategy of High-Performance Brands
Marty Neumeier
Manufacturer: Peachpit Press
ProductGroup: Book
Binding: Paperback

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ASIN: 0321426770

Book Description

"When everybody zigs, zag," says author Marty Neumeier in this fresh view of brand strategy. ZAG follows the ultra-clear "whiteboard overview" style of Neumeier's first book, THE BRAND GAP, but drills deeper into the question of how brands can harness the power of differentiation. The author argues that in an extremely cluttered marketplace, traditional differentiation is no longer enough—today companies need “radical differentiation” to create lasting value for their shareholders and customers. In an entertaining 3-hour read you’ll learn:

- why me-too brands are doomed to fail
- how to "read" customer feedback on new products and messages
- the 17 steps for designing “difference” into your brand
- how to turn your brand’s “onliness” into a “trueline” to drive synergy
- the secrets of naming products, services, and companies
- the four deadly dangers faced by brand portfolios
- how to “stretch” your brand without breaking it
- how to succeed at all three stages of the competition cycle

For a quick peek inside ZAG, go to www.zagbook.com.

Customer Reviews:

4 out of 5 stars Zag is Zagworthy.......2007-09-29

I purchased this book at the same time as the Brand Gap, being confident in the fact they'd both be helpful, well-written, yet densely packed tomes of information - and I was right!

Zag hones in on one element discussed in the Brand Gap - differentiation - and expands it into a 200-so page book. According to Neumeier, differentiation, or creating zag, is one of the most important elements of branding - and it needs to happen at every step of the way, from conception to naming to marketing.

The great thing about Zag is the way it presents the information - much like in the Brand Gap it follows a 'whiteboard', graphic-heavy, basic (but important) facts. This time around however, it pairs the basic format with a strong, easy-to-follow example through the faux development of an educational wine bar chain.

Neumeier then takes the reader through 17 steps (including some helpful exercises) you should take as a business owner, venture capitalist, or advertising professional when determining whether your product is zagworthy - or how to make it so it is.

In terms of why I gave the book 4 stars as opposed to 5...The last section of the book - once the 17 steps are completed and the wine bar is 'fully developed' - is a little bit dense/doesn't seem to flow as well as the rest of the book/series.

Also there is a decent amount of repetition between Zag and the Brand Gap, and I am hesitant in believing that people would pick up one without the other. Although it makes sense to reinforce the principles (and sell more books I'm sure) in some cases, it almost made it hard to differentiate some of the messages between the books, making me feel a bit cheated in that I paid money to read the same pages over.

I have a hunch Neumeier might take the 5 main principles found in The Brand gap and expand each of them into books like Zag did for differentiation - and I can't fault him for doing so. Zag is definitely an improvement on The Brand Gap in that it offers a focused "here's exactly what you can do" strategy, but it still remains general enough that virtually any level of professional (student, beginner, executive etc.) can sit down and walk away a couple of hours later feeling like they learned something.

5 out of 5 stars Zag Zag Zigidy Zag de Zag.......2007-09-21

Knocked this one out in a single flight. Well written, easy to follow. Maybe a little too easy. Would have liked a little more meat. Consider this the Cliff's Notes to Differentiate or Die. Both great books, this is easier to digest. Neumeier is a brand genius, he gets it and he can present it well in a concise format.

5 out of 5 stars A book that zags.......2007-08-23

Zagging is not a new concept. If you like business and performance management readings, probably you are familiar with it already, especially if you've read books by authors like Jim Collins (hedgehog concept), Chan Kim (blue ocean) or Seth Godin (purple cow).

This book provides a unique approach from a marketer's point of view to the concept of real differentiation in the marketplace. "When everybody zigs, zag". Stop being a follower, an imitator, and start being different, start zagging.

You can't stop reading this book, once you get started. It will take you one or two hours, which doesn't mean the author is not providing details and deep insights. In fact, he gives what it takes to make his points clear, captivating, and consistent.

David Aaker says in the back cover of this book: "The presentation alone is worth the price of the book". He is absolutely right. This book zags.

5 out of 5 stars Best Branding Book Ever.......2007-08-22

This is the first review I've ever written on Amazon even though I'm an avid reader. I felt compelled to write this review as a sign of my appreciation for this top notch book. I've read several books on Branding, Identity, Marketing and none compare to this book. If you buy only one book on any of these categories, this should be the book.

Marty's illustrations alone are worth the price for the book. But it was his definition of Branding that brought everything into focus for me. I can't say enough about the book.

5 out of 5 stars Grok branding like never before..........2007-08-15

So much has been written about branding... and so much of it is so dry, it's boring.

What Marty Neumeier has done is to make this essential discipline fun, exciting, practical, and reachable for us all.

If you only read one book on branding, this one will serve you well.
History: Fiction or Science? (Chronology, No. 1)
Average customer rating: 4.5 out of 5 stars
  • Has history been tampered with?
  • Calculations are only as good as your numbers
  • Pants on fire?
  • Accepted History & Chronology Must Be Changed.
  • Very Interesting
History: Fiction or Science? (Chronology, No. 1)
Anatoly Fomenko
Manufacturer: Mithec
ProductGroup: Book
Binding: Paperback

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ASIN: 2913621058

Book Description

Recorded history is a finely-woven magic fabric of intricate lies about events predating the sixteenth century. There is not a single piece of evidence that can be reliably and independently traced back earlier than the eleventh century. This book details events that are substantiated by hard facts and logic, and validated by new astronomical research and statistical analysis of ancient sources.

Customer Reviews:

5 out of 5 stars Has history been tampered with?.......2007-10-23

Watch Video Here: http://www.amazon.com/review/RAZQNMXM4M9CL Has history been tampered with? Yes, it has! Did events and eras such as the crucifixion of Jesus Christ, the Roman Empire , the Dark Ages, and the Renaissance, actually occur within a very different chronology from what we've been told? Yes, they certainly did!

The history of humankind is both drastically shorter and dramatically different than generally presumed.

Why is it so? On one hand, it was usual custom to justify the claims to title and land by age and ancestry, and on the other the court historians knew only too well how to please their masters. The so called universal classic world history is a pack of intricate lies for all events prior to the 16th century. World history as we learn it today was entirely fabricated in the 16th-18th centuries. It's likely that nobody told you before, but

there is not a single piece of firm written evidence or artefact that is reliably and independently dated prior to the 11th century.

Naturally, after what you've learned in school and university, you will not easily believe that the classical history of ancient Rome, Greece, Asia, Egypt, China, Japan, India, etc., is manifestly false.

You will point accusing finger to the pyramids in Egypt, to the Coliseum in Rome and Great Wall of China etc., and claim, aren't they really ancient, thousands of years ancient? Well, there is no valid scientific proof that they are older than 1000 years!

The oldest original written document that can be reliably dated belongs to the 11th century!

New research asserts that Homo sapiens invented writing (including hieroglyphics) only 1000 years ago. Once invented, writing skills were immediately and irreversibly put to the use of ruling powers and science.

The consensual chronology we live with was essentially crafted in the 16th century by the Jesuits.

The world history was compiled from contradictory mix of innumerable copies of ancient Latin and Greek manuscripts and other irrefutable proofs delivered by late mediaeval astronomers that were cemented by the authority of writings of the Church Fathers.

Early in life, we learn about ancient history. Children love the magical lessons of history - they are like fairy tales. Teachers recite breathtaking stories; very soon We learn by heart the names and deeds of brave warriors, wise philosophers, fabulous pharaohs, cunning high priests and greedy scribes.

We learn of gigantic pyramids and sinister castles, kings and queens, dukes and barons, powerful heroes and beautiful ladies, emaciated saints and low-life traitors.

Ancient history is based documents, manuscripts, printed books, paintings, monuments and artefacts - called primary sources.

The problem is that neither these ancient documents, nor events described therein can be irrefutably dated, moreover they contradict each other for the most part.

When a school textbook tells us that Genghis Khan in year X or Alexander in year Y, have each conquered half of the world, it means only that it is so said in some of the written sources.

There are no answers to simple questions:

When were these primary sources written?

Where and by whom were these sources found?

It is wrongly presumed that ancient and medieval chronicles, written by Genghis Khan's or Alexander the Great contemporaries and eyewitnesses, are readily available. Actually, only sources written hundreds or even thousands of years after the events are there, compiled mostly in the 16th 18th centuries, or even later.

As a rule, these sources suffered considerable multiple manipulations, falsifications and distortions by editing. At the same time,

innumerable originals of ancient documents under various pretexts were destroyed in Europe under various pretexts.

The names of persons and geographical sites often changed meaning and location during the course of the centuries.

Geographical locations became clearly defined on maps only with the advent of printing.

This made possible the circulation of identical copies of the same map for purposes of the military, navigation, education and governance tasks.

Historians from Oxford say: "hey, everybody knows that Julius Caesar lived in the first century B.C.

`Julius Caesar' statement is only a point of view as

there is simply no irrefutable documentary proof that Julius Caesar or any other great name of antiquity ever existed.

Better than that - extremely rare sources that can be reliably dated back to the 10th-14th centuries A D, do not show the polished picture of classical history.

They show a picture both contradictory and confusing.

All methods of dating of ancient sources and artefacts are erroneous:

Radio-carbon C14 method produces dating with exactitude of plus minus 1500 years, therefore it is too crude for dating of events in historical timeframe!

The Almagest tractate, which lies as corner stone contemporary chronology, compiled in the 2nd century A D by Ptolemy, the founding father of astronomy, contains astronomical data of 9th to 16th century!

The Bronze Age,that has supposedly began 5000 years ago. Bronze is made of 90% copper and 10% tin, but the technology for tin extraction dates back to 14th century A D!.

All eclipses contained in manuscripts, like Thucydides one, relating 'ancient' events have exclusively medieval dating. All horoscopes cut in stone or painted in Egyptian temples, like Dendera have exclusively early medieval dating solutions.

Not quite what you have learned in school? Open your eyes, and, you will find sufficient proof to reach step by step the inevitable conclusion that the classical chronology is false and therefore, that the history of ancient and medieval world universally accepted today, is also false. Have a fresh outlook on everything said or printed about "ancient" and "enigmatic" Roman, Greek and Egyptian, medieval as well as all other "lost and found" civilizations.

Antiquity and Dark Ages are phantoms invented in the 16th 18th and polished in 19th 20thcenturies. Human civilization is in fact barely 1000 years old!

This book will change your perception of History forever!
What if Ancient Rome, Greece and Egypt were invented during Renaissance?
What if The Old Testament was a rendition of events of the Middle Ages?
What if Jesus Christ was born in 1053 and crucified in 1086 AD?
Sounds Unbelievable?
Not after you've read "History: Fiction or Science?" by Anatoly Fomenko, the genius mathematician.
Armed with astronomy and computers Anatoly Fomenko turns History into a rocket science.

3 out of 5 stars Calculations are only as good as your numbers.......2007-08-03

Yes, we can all agree that mainstream history is nearly 100% BS due to politics, economics, ego, problems with dating techniques, and various conspiracies. Agreed. But, I've been researching the distinct possibility that human history (in terms of civilizations) are much more ancient than we've been told, so coming across this book was very interesting to me. I wondered how Fomenko could be wrong (if at all) because he is very persuasive in his presentations. Then it dawned on me. If at previous times in prehistory, due to the various catastrophies that are well documented (comets, asteroids, planetary disruptions, plasma discharge, pole reversals, etc) the Earth was in a different position in relation to the sun, different tilt on its axis, different orbit, different rotation (in terms of velocity and DIRECTION), and the continents were in different positions, then would this not cause the ancients to see the sky (constellations) differently? In other words, is Fomenko making erronious assumptions about the physics of the Earth in pre-history, which then corrupt his data with regards to dating the relevant astrology? The last event to seriously disrupt our planet occured roughly 3500 years ago, according to other good researchers, so is it possible Fomenko has been confused by this? The vastly different physics of our planet in the not so distant past may explain this confusion, which is not to say the "mainstream" version of history is correct; on the contrary. I am not an expert in these fields, but wanted to see if this idea could spark discussion.

5 out of 5 stars Pants on fire?.......2007-07-19

Will people ever read before spamming? Yes, Jesuits could not rewrite world history alone, they had help. Anyway, Dr Prof Acad A.Fomenko does not point to jesuits as the driving force of world wide history manipulation in published volumes 1,2,3;, actually he barely mentions the poor devils. Check it with 'Search inside' feature, please. China is rarely mentioned either, in fact, Dr Fomenko is completely eurocentric. Right, his theory contradicts all mainstream schools of history, because in their actual state they are all built on blatantly erroneus chronology. You don't need a mysterious cabal (conspiracy) to falsify history, the falsification is its modus operandi. It is inherent to history(ians) to falsify (distort) events, as it is inherent to humans to boast as it is inherent to power (authority) to legimize itself by referrring to glorious past made to its own order. Dr Prof Fomenko and team have identified scores of instances of such manipulation in Russian, European, etc.. history, and delivered valid statistical proof thereof. His own 'reconstruction' is completely another story. Forget c14 as a valid method of dating. W.Libby has initially discovered a brilliant method of INDEPENDENT dating. Too bad, c14 method has become a joke after a forced marrige with dendrochronology with consensual chronological scale inbuilt. Radiocarbon method can't stand blind tests, but is so very productive as a rubberstamp.

5 out of 5 stars Accepted History & Chronology Must Be Changed. .......2007-04-09

There is no doubt that history as most know it is a sham, & institution's version of History both University & Church is fradulent & inaccurate. Everything was established with an agenda, The real "Dark Ages" are now when we have access to incredible amounts of information past authorities & more important 'common folk' didn't have but our institutions & educators are slow to evolve because of what has ignorantly & arrogantly been taught for too long. This is on many subjects not just Chronology.

For anyone to question "Why would a Mathematician have anything credible to say of History?" The answer is from Dr. Fomenko's preface in the book: "It would be worthwhile to remind the reader that in the XVI-XVII century Chronology was considered to be a subdivision of Mathematics." These volumes could possibly be some of the most important works to date & should be read by everyone with an interest in History, especially professors & educators who have a duty to the public. I have read both books & must say that 'Chronology 1' has some very eye opening & revolutionary information. Even if these volumes are part true the implications are profound & opens the doors to further investigations & questions which must be done. I speak several different lanquages & must say the logic Dr. Fomenko uses with "inflection" of words & words being read from left to right in one region & right to left in another then written backwards, the removal of vowels & get down to basics of words, or different cities & locations having the same name etc. is correct. Vowel usage has always been optional & varied, actually complicating linquistics & study. The first thing one has to understand is that words never had a fixed spelling in history like we do now, the spelling of words was mutable & regional, as well as names & titles of people were vast, varied & changed, NOTHING WAS FIXED or understood linear. Matters of Life & Death as well as financial profiteering yesterday & today were & are made with ignorant, illogical & conspiratorial views of history & reality, it's time people get closer to the Truth & society collectively grow up.

5 out of 5 stars Very Interesting.......2007-03-07

It is a good proposal and I believe it will mature into something even better in the future. I think it deserves to be read.
Becoming a Category of One: How Extraordinary Companies Transcend Commodity and Defy Comparison
Average customer rating: 4.5 out of 5 stars
  • Stand Out From The Competition
  • How to Create Your Own Category
  • A book on excellence masquerading as one on differentiating
  • Innovative yet elemental approach ... BEST professional read ...
  • Do you know what your business does?
Becoming a Category of One: How Extraordinary Companies Transcend Commodity and Defy Comparison
Joe Calloway
Manufacturer: Wiley
ProductGroup: Book
Binding: Paperback

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ASIN: 0471768073

Book Description

Learn how extraordinary companies do what they do so well, and obtain the tools and ideas you need to emulate them. Full of case studies and personal reflections by leaders of exceptional companies, this book is designed to help anyone transform their run-of-the-mill business into an extraordinary company–whether you operate a multinational corporation or a mom-and-pop shop. Calloway doesn’t offer any mumbo-jumbo or flavor-of-the-day buzzwords, just simple lessons that lead to real, proven results.

Customer Reviews:

5 out of 5 stars Stand Out From The Competition.......2007-05-14

Joe Calloway has a way of connecting with the reader in "Becoming A Category of One". As you read the pages of this book, you will sense that he is talking to you at a level of your business soul.

In a world where nearly everything is becoming a comodity, Calloway teaches us how to stand out from the crowd. This book is important for bankers, lawyers, accountants, and others who get lumped in as an also-ran with their competition.

Just looking at the cover, how that one apple stands out because of its color, this is how we all want to shine in our careers. But to shine, you must be polished. This book will give you the tools to show how you are unique.

5 out of 5 stars How to Create Your Own Category.......2007-03-05

Becoming a Category of One is primarily about branding, creating a strong corporate culture (but this often overused strategy doesn't smack you in the face 1,000 times in this book the way some crazy HR people do), and finding points of genuine differentiation for a business.

I liked the book. It isn't rocket science, but it has simple, valuable ideas that might get you thinking. It talks about how you can't differentiate on the basis of factors that are already generally common to your marketplace or are "entry-level" in nature and how, if you want to "become a category of one," you should:

1. Know more about the customer than anyone else does.
2. Get closer to the customer than anyone else.
3. Emotionally conenct with the customer better than anyone else.

Calloway goes on to describe how he feels you can accomplish this. You should study the marketplace thoroughly, go into a transaction with more knowledge than anyone else about your product and your customer's needs, and use corporate culture as a method of creating consistency of performance in your suborindates.

Calloway ends with a study of The Tractor Supply Company and discusses how management has taught each employee the importance of corporate values and of "doing the right thing."

If you're looking for a detailed study of branding or positioning, this book isn't for you (although it's still possibly worth reading for ideas). If you're looking for a nice collection of anecdotes, stories, and examples about branding, serving customers, and winning in a commoditized industry (which the author believes every industry to be to some extent), here it is!

4 out of 5 stars A book on excellence masquerading as one on differentiating.......2006-04-26

I chose to read this book because its title lead me to believe I'd be reading about differentiation and creating a "new category" in the business world. I am pleased I read the book, but it was not about creating something new, but instead was about creating something exceptional. The author points out that companies with strategic leadership, exceptional sales people, a state of the art product, stellar operations, and excellent customer service are going to set themselves apart. However, setting oneself apart is not the same thing as creating a category of one. In my view, setting oneself apart means being at the top of a list within a category.

The author admits early in the book that the ideas he presents are not new or his. He says he is just a reporter. I agree. I recommend entrepreneurs read this book to get a feel for many of the things they will have to do to be successful when starting their new business. The author tells us what should be done, but he's kind of thin on telling us how to do it. Fortunately, the "how" is specific to each business and an entrepreneur should be able to figure how what he or she needs to do when preparing his or her business plan.

At one point the author provides a list of 3:

1. Know your customers
2. Get close to your customers
3. Emotionally connect to your customers

This sounded more like it was being directed to a sales team than someone who was leading a company to success. I would have liked the book better if the material about "sales" had been left out. Either the book was supposed to be about creating a great company or it was supposed to be about selling what a company has to offer. I don't think it was about both. Nor do I think it should have been about both.

It would have been nice if the author had pointed out that salesmen have to be great if they want to be successful at selling commodities. And great companies that don't produce commodities do not have to be particularly good salesmen - the products sell themselves.

5 out of 5 stars Innovative yet elemental approach ... BEST professional read ..........2005-11-04


I work in the apparel industry where your brand is everything; compelling your consumer to aspire to the lifestyle & image your product represents. This book was an excellent read in providing an innovative yet elemental though ... stop gauging success by competition and strive for top performance by your own standards of excellence. I would also recommend this read from the personal "brand" perspective; marketing yourself as a unique entity that defies competition. Definitely a book that will stay on my bookshelf for reference throughout my career.

5 out of 5 stars Do you know what your business does?.......2005-09-29

This book is not for every person in business, which is unfortunate because only those who "get" this book will have the years of fulfillment that come from really knowing why they are doing what they are doing and the immense satisfaction and success that comes with that kind of clarity and focus. This is a totally different "how to" business book that requires asking and anwering the most fundamental questions about what you do and why you do it. These are most the difficult questions to answer in a meaningful way, but the rewards are equally great. I had the great good fortune to work in a company that could be another study case for this book, so understand from that perspective the power of what Calloway is talking about. The second half of the book is a little weak and somewhat repetitive, but the first half makes the book more than worth the cover price if you truly want your business to excel and provide a rewarding experience for you and your staff. It's sometimes difficult to admit that, as Calloway points out, we do get what we want most.
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ASIN: 0240805534

Book Description

The Avid Handbook caters to video editors bordering on intermediate who are ready to unleash the full power of the Avid but don't know where to start. Rather than focusing on arcane keystrokes, the book teaches production procedures, the real key for getting a job done. Time saving, shortcuts, and strategies are emphasized, and the author tackles such real-world problems as set up, keeping a facility running, minimizing crashing, and troubleshooting head on. Bayes has helped thousands to avoid downtime and maximize creative time.

* Intermediate techniques for the Avid Xpress, Avid Xpress DV, Media Composer, and Symphony
* Emphasis on workflow strategies, configuration, troubleshooting, and administration
* Helps maximize creative time and eliminate downtime

Customer Reviews:

5 out of 5 stars Excellent Handbook For Avid Editors of All Levels.......2006-02-26

A great reference for for any Avid editing suite. The Avid handbook is packed with strategies for workflow that offer huge time efficiencies. Steve Bayes is a wealth of information not just on Avid editing, but on video in general. He explains the concepts in a clear and concise fashion. I found the tips on exporting and color space considerations particularly helpful. I would highly recommend this book.

5 out of 5 stars The first choice for new and experienced Avid editors.......2006-02-21

This is a "must have" book for all Avid editors. It concentrates on workflow issues and gives the editor insight into what the logic has been in developing how the Avid editing applications function. This book is as much "why" as "how to" and therefore transcends software version changes and updates that cause other manuals to become obsolete.
Hot-Wiring Your Creative Process: Strategies for print and new media designers (VOICES)
Average customer rating: 5 out of 5 stars
  • Great Book About Creative Process
  • Very useful ideas for increasing your creativity
  • Packed with tips
Hot-Wiring Your Creative Process: Strategies for print and new media designers (VOICES)
Curt Cloninger
Manufacturer: Peachpit Press
ProductGroup: Book
Binding: Paperback

Graphics & MultimediaGraphics & Multimedia | Programming | Computers & Internet | Subjects | Books | DirectX | Flash | GIS | General | OpenGL | Solid Works
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ASIN: 0321350243

Book Description

Design philosophies can be useful, but inspiration, creative strategies, and efficient work habits are what really get the job done. Designer, instructor, and author Curt Cloninger provides a multitude of strategies, tools, and practices that readers can use to inject a big dose of creativity into just about any design project. With illustrations drawn from 20th-century French philosophy, medieval manuscripts, punkrock posters, and more, Curt’s innovative text introduces readers to his personal toolkit for hot-wiring the creative process. You’ll learn strategies to:

• Recognize and believe in your creative powers
• Develop effective methods for evaluating your own work
• Draw inspiration from the past
• Use standard software in experimental ways, and find nonstandard applications to create new effects
• Maintain a personal design playground
• Mine your subconscious with the Oblique Strategies Cards, developed by Brian Eno and Peter Schmidt
• Un-stick your imagination by “blitz-designing” mock-ups

Curt Cloninger is an artist, designer, author, and instructor in Multimedia Arts & Sciences at the University of North Carolina at Asheville. His book Fresh Styles for Web Designers: Eye Candy from the Underground (New Riders, 2002) is an industry standard on creative Web design solutions. Curt’s art and design work has been featured in I.D. Magazine, HOW Magazine, The New York Times, Desktop Magazine, and at digital arts festivals from Korea to Brazil. He regularly speaks at international events such as HOW Design, South by Southwest, Web Design World, and FILE. His pirate signal broadcasts from lab404.com to facilitate lively dialog.

Customer Reviews:

5 out of 5 stars Great Book About Creative Process.......2007-08-27

I have several books designed about creativity and this is the best one that I've read. It is filled with solid information, not gimmicks.

5 out of 5 stars Very useful ideas for increasing your creativity.......2007-03-27

Being creative is very difficult for me. The movie actor and singer Judy Garland was called "one take Judy" because she could act a scene or record a song perfectly in one take. Creativity doesn't come that easily for me. Sometimes it becomes so difficult that I want to give up, close up Photoshop and just write computer programs for a living. Programming is comforting. There are rules to follow and as long as you don't break them, your program will work. But eventually, I find myself back into Photoshop trying again to be creative. If you want to be a professional artist, you need to be creative "on demand" and, to make things even more difficult, the project concept is usually not yours. So what do you do? I am always in search of that "secret" which will help me become and, even more importantly, stay creative. One thing that can help, until you find that magic pill, is to study how other artists are creative.

This book, by Curt Cloninger, has some very useful ideas for increasing your creativity. He uses quotes, tidbits and interviews to share his and other artists' creative process. He begins by breaking down the creative process into four steps; predesign, design, development and implementation. He discusses how each step is influenced by the needs of the artist and client. He then shows several ways to stay creative from brainstorming to using a set of cards by Peter Schmidt called Oblique Strategies: Over One Hundred Worthwhile Dilemmas.

Another source of creativity is what has been done before. Cloninger discusses how to recognize good design and ideas from history and how they might be applied to your current project. He then moves on to software and grids. He tells you not to be afraid to use these tools to free you to be more creative especially when you use the software in ways it was not originally designed for.

Next, he discusses five realms of design; media constraints, audience needs, client needs, professional ethics and aesthetics. Finally, he tells you it is OK to fail. According to Cloninger, failure is what leads to successful creativity.

Curt Cloninger is a successful artist, designer, author and instructor in Multimedia Arts & Sciences at the University of North Carolina at Asheville. His previous books include Fresh Styles for Web Designers: Eye Candy from the Underground. His artwork has been featured in popular publications such as How Design and FILE.

5 out of 5 stars Packed with tips.......2007-02-09

HOT-WIRING YOUR CREATIVE PROCESS: STRATEGIES FOR PRINT AND NEW MEDIA DESIGNERS tells how to recognize and believe in creativity, using inspiration past and present to evaluate work, develop new experimental applications for standard tasks, and more. Any designer who would streamline creativity and develop more efficient work habits will find HOT-WIRING YOUR CREATIVE PROCESS comes packed with tips on how to put into practice an array of creative techniques.
Logo Savvy: Top Brand Design Firms Share their Naming and Identity Strategies
Average customer rating: 5 out of 5 stars
  • Well done
Logo Savvy: Top Brand Design Firms Share their Naming and Identity Strategies

Manufacturer: Rockport Publishers
ProductGroup: Book
Binding: Hardcover

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ASIN: 1592533043

Book Description

How to choose a name and create a catchy mark

After the business plan, the first step for any new company is choosing a name-a seemingly simple activity which can be extremely challenging. The next and equally challenging step is designing a logo that is eye catching, appropriate, and reflective of the chosen name of the business. Even for the seasoned designer, this is a remarkably difficult task.

Logo Savvy will help readers understand how to define the right approach and achieve an innovative and unique solution for both the name and the logo design. Chapters showcase companies whose identities have evolved visually through the introduction of a great name, as well as companies which have developed a visual identity in tandem with a name. Case studies, corresponding side bars, and tips provide designers with the inspiration and tools they need to find the right approach for their own clients.

Customer Reviews:

5 out of 5 stars Well done.......2007-07-18

Shares sketches, timeframes, and team sizes for the various projects -- very helpful -- along with the implementation across media. Great work.
Revival of the Fittest: Why Good Companies Go Bad and How Great Managers Remake Them
Average customer rating: 4.5 out of 5 stars
  • the leadership commitment dilemma
  • Successful Second Acts
  • Disappointing - lots of hindsight with no insight
  • The strong shall become weak, and the weak strong again
  • Refreshing look at the rise, fall, rebound of companies
Revival of the Fittest: Why Good Companies Go Bad and How Great Managers Remake Them
Donald N. Sull
Manufacturer: Harvard Business School Press
ProductGroup: Book
Binding: Hardcover

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ASIN: 1578519934

Book Description

Will Your Organization Still Be Here in Ten Years?

It's a familiar story: A company rises to become an industry leader. Competitors try to emulate it. Analysts rave about it. The CEO's picture is splashed across magazine covers. Then the company stumbles, profits erode, and the stock plummets. How does this happen? Why do good companies so often go bad? More important, what can you do to prevent it from happening to your company?

In Revival of the Fittest, Donald N. Sull takes a provocative look at corporate failure and proposes a practical new model for effecting change that can vastly increase your organization's lifespan. Ironically, argues Sull, leaders sow the seeds of failure during a company's most successful times, when they make a set of commitments-whether to a core strategy, a key customer, or an innovative manufacturing method-that constitute the company's success formula. Managers become so married to the formula that they can't divorce themselves from it when the competitive situation changes. They respond to the future by doing more of what worked in the past-a phenomenon Sull calls "active inertia."

Based on extensive global research into successful and failed transformations across many industries, Revival of the Fittest introduces a three-step model for making transforming commitments-actions that prevent managers from reinforcing old behaviors in the face of change. Sull identifies five areas in which transforming commitments can be anchored-strategic frames, processes, relationships, resources, and values-and provides diagnostic tests, hands-on tools, and real company examples to show how managers can:




  • Gauge their company's susceptibility to active inertia
  • Determine which commitment is right for a specific situation
  • Appoint the best person to lead the charge
  • Ensure that the new commitment sticks
  • Avoid common mistakes that can sabotage the transformation effort
  • Weigh the personal risks associated with leading corporate change
  • In an unpredictable marketplace, commitments can make and break a company. But Sull shows that corporate demise is not inevitable. Through transforming commitments, revival of the fittest is possible-and managers can make the difference.

    Donald N. Sull is Assistant Professor of Business Administration in the Entrepreneurial Management area at Harvard Business School.

    Customer Reviews:

    5 out of 5 stars the leadership commitment dilemma.......2005-07-03


    Donald Sull is Associate Professor of Management at London Business School.

    Leadership is about making commitments and seeing them through.

    There are two dangers with commitment making. The first danger is that the commitments fail. Sull argues that the second danger is that the commitment succeeds. A series of successful commitments can be bundled up in what Sull calls a company's success formula. In an every changing world, leaders must guard against being prisoners of their own success formulas.

    The most interesting part of this book is his creative pairing of similar companies in similar industries who took different paths of either honoring or destroying their success formulas. The stories of Firestone versus Goodyear in the tire industry have extraordinary value for us today and are well worth reading.

    What does this mean for those who serve on Boards of Directors?

    BOARDS WANT TO HIRE CHAMPIONS

    Boards want to hire champions. Champions are bred to be decisive and self-confident. They love making commitments and seeing them through.

    As Donald Sull argues, when champions make commitments you have a double edge problem. It is predictable that champions will have difficulty admitting that their commitments no longer fit the times. Indeed this trait is so predictable I called it the LBJ Effect in honor of the American President who escalated commitment to a failing war once it became clear that the war could not be won.

    LESSONS FOR REVIVAL OF THE FITTEST FOR BOARDS OF DIRECTORS.


    1. Good CEOs are champions. Champions believe in themselves and their commitments.

    2. In the absence of a strong countervailing force, some CEO Champions will rigidly hold on to what Sull calls the success formula when it ought to be thrown away. We even take the more extreme position that in the absence of a strong countervailing force, champions will pour more resources into an inappropriate success formula.

    3. This strong countervailing force is called the Board of Directors.


    SETTING THE RIGHT CULTURAL TONE

    At a cultural level, the LBJ Effect can be fought by the board insisting on a culture where it is acceptable to fail, to learn from mistakes, and to try again. It is a culture where "mid course correction" is not necessarily a sin and "stick-to-itness" is not necessarily a virtue.

    Perhaps the most famous example of a corporate culture that supports this notion is Johnson & Johnson. On the desks of most executives within the J&J organization is a framed one-page document called, "Our Credo."

    The J&J Credo is a series of principles that govern management decisions:

    When there was a concern that a batch of Tylenol had been poisoned, a division manager unilaterally ordered all bottles of Tylenol off the U.S. market. That action was taken without consulting corporate headquarters. It was justified to management on the basis of the credo. Senior management at J&J backed the local manager and the employees were enormously proud of it.

    This use of a corporate values statement is not unique at J&J. We have consulted at other companies with credos. And some of these companies had problems as severe as the Tylenol crisis. But in no other company would a middle level manager make a major decision based on an esoteric company principle. With respect to failure, the J&J Credo states:

    "Employees must feel free to make suggestions and complaints....We must experiment with new ideas. Research must be carried on, innovative programs developed, and mistakes paid for."

    In other words, failure is not "bad." It is part of the necessary price for being innovative.

    Board Influencing Tactics

    Boards seeking to influence CEOs to make mid-course corrections have a semantic problem. Leaders must be convinced that mid-course corrections will not be labeled as "indecisive" or "waffling." Such negative words are inconsistent with a positive sense of self. On the other hand, adaptability in the face of changing circumstances is consistent with a positive self-concept.

    Some CEOs deride Sarbanes Oxley as an example of legislative overkill. They say that it will move the board/CEO relationship into an adversarial stance. Such a stance will only harm shareholders and waste resources. Sull's perspective is powerful people are only too human. And they are all too human in predictable ways.

    A valid checks and balances system should keeps the LBJ Effect from getting out of hand and help companies decide when it is time to destroy their own success formula before competition does it for them. Maryanne Peabody and Laurence J. Stybel,Ed.D. are co-founders of Board Options, Inc. Its mission is to increase Board effectiveness through the application of practical behavioral Science.

    5 out of 5 stars Successful Second Acts.......2004-01-26

    F. Scott Fitzgerald wrote in 1940 that there are no second acts in American Lives. Professor Sull's witty, crystalline prose in Revival of the Fittest offers a rebuttal. Sull's case-studies of corporate rebounds and managerial reinventions provides a global array of second acts.

    Contrary to the following review, Sull's wise reflections, his acute hindsight, on what separates mid-course corporate successes from failures is full of insights, though not quick-fixes or one-size-fits-all makeovers.

    Rather, Sull provides an array of diagnostic tools for managers, helping them isolate the "active inertia"--a term he has coined and that is gaining currency among business theorists--and sift through the vast horizon of possibilities and risks managers in crisis must face.

    A multi-disciplinary work with a global perspective, Revival of the Fittest is both informative and potentially transforming.

    2 out of 5 stars Disappointing - lots of hindsight with no insight.......2004-01-22

    Not very impressed.

    This book is based upon many interviews and observations with over 2 dozen companies around the world. However its all observation based upon hindsight of 'what' happened, with no real revelations into 'why'.

    The selections are not convincing.

    There's plenty of reference to Asahi Breweries in Japan who literally bet the whole Company on one idea about creating a market for Dry Beer. It paid off, but such a venture was very dangerous. Other Companies are studied that also bet everything yet didn't pay off; but there's no real insight into why the outcomes were different.

    The index is poor; many Companies mentioned in the text don't appear in the Index. Compaq appears indexed under both 'failed transformations' and 'successful transformations' - so I re-read the relevant pages. It's the same anecdote, simply saying that what they did was a success 1991-98, but then caused their failing post-98? So what should they have done? If following the same action is deemed a 'fail' over 10 years, is it appropriate to still call it a 'success' over 8 years?

    It's a history lesson, but with no real tools & techniques to take away for the future.

    4 out of 5 stars The strong shall become weak, and the weak strong again.......2003-11-27

    At some point in a great battle between good and evil, at least as portrayed in pop culture, we can expect the villain to gloatingly assert: "It is your very goodness that will make you weak and fail." Professor Donald Sull is no super-villain but makes a similar, though rather more developed, claim about the best businesses. Rather than blaming the failure of a previously excellent company on incompetence, corruption, laziness, or lack of imagination, Sull locates the problem of stumbling giants in active inertia: the tendency of management to respond to disruptive changes by accelerating activities that succeeded in the past. In Revival of the Fittest, Sull analyzes this barrier and helps managers tackle the demanding task of overcoming it.

    To overcome active inertia, Sull recommends neither evolutionary nor revolutionary change typically prescribed for faltering champions. Instead he explains the power of transforming commitments. Commitments matters, he explains, in that they both enable effective management and can disable it when they no longer fit what is needed. Managers select, make, honor, and less often remake commitments or binding actions by investing capital, making personnel decisions, exiting a business, making public promises, making public promises, forging relationships with resource providers, writing contracts, or by manipulating information. Commitments are a powerful tool for creating the desired future but they also become cognitive, cultural, and structural shackles that prevent a company from changing - even when the need to change is clear to all.

    Companies take shape at the beginning of the "life cycle of commitments" through defining commitments consisting of strategic frames, resources, processes, relationships, and values. The character of the organization hardens over time as managers make reinforcing commitments large and small. The best companies develop a "success formula" that becomes the envy of competitors and the source of best practices for writers and consultants. This story takes a tragic turn when, eventually and inevitably, a gap opens and widens between the nature of the company and the business environment. The only way out - if one exists at all - is through transforming commitments that require boldness, prudence, and tenacity.

    Sull uses pairs of companies to show how some have spiraled down while others successfully made and kept their transforming commitments. IBM's justly famous transformation under Gerstner exemplifies the latter, though this is only one of a wide range of illuminating examples in the book. Sull casts light on the active inertia trap which can arise from the basis of any of the original defining commitments. He follows this with eight risk factors to check for and some diagnostic tests to administer. If transforming commitments fit your situation, you must then choose the right anchor. This may be a new strategic frame but may also be new resources, processes, relationships, or values. The right anchor needs to be worked on by the right person who gives the transforming commitments traction by making commitments credible, clear, and courageous.

    Since commitments are powerful tools, Sull's cautious advice includes an unflinching look at seven common mistakes that can lead transformation efforts off-track. Neither does Sull allow managers to anticipate the benefits without also appreciating the personal costs. The book does not try to delve deeply into every relevant aspect of each stage, allow the book to convey vital points while remaining slim enough for busy executives to actually read.

    5 out of 5 stars Refreshing look at the rise, fall, rebound of companies.......2003-11-20

    This is an excellent, pragmatic, and thoroughly engaging book on how successful companies can find themselves at risk for failure due to what Sull coins as "active inertia". This concept is illustrated with a great set of corporate examples which are different from the ones used in many other business texts -- and this is a key feature which sets the book apart from its competitors. Sull walks the reader through some very useable steps for how companies can transform themselves and avert obsolescence. A great book, greatly written.
    The Power of Corporate Communication : Crafting the Voice and Image of Your Business
    Average customer rating: 4 out of 5 stars
    • excellent
    • Entertaining & Useful but, in some parts, slow.
    • Entertaining & Useful but, in some parts, slow.
    • Entertaining & Useful but, in some parts, slow.
    • Informative Fast Read For Busy Professionals
    The Power of Corporate Communication : Crafting the Voice and Image of Your Business
    Paul A Argenti , and Janis Forman
    Manufacturer: McGraw-Hill
    ProductGroup: Book
    Binding: Hardcover

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    ASIN: 0071379495

    Book Description

    Strategies for clear communication in today's muddled corporate environment

    Corporate communication involves much more than just motivating employees and dispensing good PR. It represents a tool to be leveraged­­and a process to be mastered. The Power of Corporate Communication shows managers and executives how to communicate effectively with fellow employees from the mailroom to the boardroom, and even between organizations and across industries. Fully accessible and refreshingly nonacademic, it creates an easy-to-follow map of the world of corporate communication, with workplace-tested approaches for addressing common challenges. Written by two leaders in today's corporate communication field­­Paul Argenti is the author of 1994's groundbreaking Corporate Communication­­The Power of Corporate Communication is replete with careful analyses and real-world examples and case studies from leading organizations including Sony, Coca-Cola, and GE.

    Customer Reviews:

    5 out of 5 stars excellent.......2004-01-21

    This book can be termed as the bible for people who study the corporate communication and importance of public relations in the corporate world. The book also provides insights regarding reputation management by companies with live examples. a great one

    4 out of 5 stars Entertaining & Useful but, in some parts, slow........2003-08-28

    This book is an excellent tool for any person interested in corporate communications. It lines out the basics and even gives entertaining examples of everything the authors (Argenti and Forman) explain.

    This book is also very useful for any person whose job has something to do with corporate communications because of the many examples given; For example, in chapter 3, it explains the communication strategy used by Jack Welch during the years he spent as CEO of GE.

    Chapter 2 was a little boring because it gives a general overview of the history of PR emphasizing on the professional lives of Ivy Ledbetter Lee and Edward L. Bernays whom some say were the fathers of PR.

    On the other hand, chapter 10 (Managing Communications in a Crisis) is most entertaining because it mentions what a communication crisis is, how to create and implement a strategy; Along with this general explanation it also mentions certain examples like the Johnson & Johnson Tylenol Recall, Merril Lynch, etc.

    Either for those in the business or in the business, this book is a reliable tool to learning the basics of corporate communication.

    4 out of 5 stars Entertaining & Useful but, in some parts, slow........2003-08-28

    This book is an excellent tool for any person interested in corporate communications. It lines out the basics and even gives entertaining examples of everything the authors (Argenti and Forman) explain.

    This book is also very useful for any person whose job has something to do with corporate communications because of the many examples given; For example, in chapter 3, it explains the communication strategy used by Jack Welch during the years he spent as CEO of GE.

    Chapter 2 was a little boring because it gives a general overview of the history of PR emphasizing on the professional lives of Ivy Ledbetter Lee and Edward L. Bernays whom some say were the fathers of PR.

    On the other hand, chapter 10 (Managing Communications in a Crisis) is most entertaining because it mentions what a communication crisis is, how to create and implement a strategy; Along with this general explanation it also mentions certain examples like the Johnson & Johnson Tylenol Recall, Merril Lynch, etc.

    Either for those in the business or in the business, this book is a reliable tool to learning the basics of corporate communication.

    4 out of 5 stars Entertaining & Useful but, in some parts, slow........2003-08-28

    This book is an excellent tool for any person interested in corporate communications. It lines out the basics and even gives entertaining examples of everything the authors (Argenti and Forman) explain.

    This book is also very useful for any person whose job has something to do with corporate communications because of the many examples given; For example, in chapter 3, it explains the communication strategy used by Jack Welch during the years he spent as CEO of GE.

    Chapter 2 was a little boring because it gives a general overview of the history of PR emphasizing on the professional lives of Ivy Ledbetter Lee and Edward L. Bernays whom some say were the fathers of PR.

    On the other hand, chapter 10 (Managing Communications in a Crisis) is most entertaining because it mentions what a communication crisis is, how to create and implement a strategy; Along with this general explanation it also mentions certain examples like the Johnson & Johnson Tylenol Recall, Merril Lynch, etc.

    Either for those in the business or in the business, this book is a reliable tool to learning the basics of corporate communication.

    4 out of 5 stars Informative Fast Read For Busy Professionals.......2003-01-07

    Let's face it, the people who most need the information in this book are probably too busy putting out communications fires to sit down with most of the tomes that are available on the subject. Argenti and Forman have written an informative, accessible and most importantly, action oriented text that covers the entire communications function. In particular, the Crisis Communication section is strong and details what steps to take when an organization needs to communicate quickly. If you are a busy professional struggling with communications -- this is the book for you.
    Identity Is Destiny: Leadership and the Roots of Value Creation
    Average customer rating: 4.5 out of 5 stars
    • Essential for a Vision
    • Highly Recommended!
    • A Good Read!
    • Identity Is the Root of Business Strategy
    • The Essence of Being ( For an individual or organization))
    Identity Is Destiny: Leadership and the Roots of Value Creation
    Laurence D Ackerman , and Laurence D. Ackerman
    Manufacturer: Berrett-Koehler Publishers
    ProductGroup: Book
    Binding: Hardcover

    Strategy & CompetitionStrategy & Competition | Management & Leadership | Business & Investing | Subjects | Books
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    ASIN: 157675068X

    Amazon.com

    Laurence Ackerman is a consultant who specializes in "corporate identity." While this concept has been around for 50 years, he notes, these days it often encompasses little more than names, symbols, and slogans. Ackerman believes a deeper meaning, one more akin to that defining human identity, should instead be applied in order to tap its true potential. This, he argues, will result in crafting a positive "governing force" that completely shapes an organization and determines the relationship it enjoys with stakeholders. Identity Is Destiny primarily consists of eight "laws" that Ackerman suggests a company must understand before uncovering its true identity and implementing a total operational philosophy that is based upon it. To illustrate these key principles (i.e., organizations are alive, unique, and constant, but growing; true direction and natural drive must be determined before successful strategies can be formulated), he mixes details from his own life with examples from companies with which he has worked (including Upjohn, Maytag, and Korn/Ferry International). Not everyone will agree, or see how it can be applied to his or her own businesses. But those who do will find ideas that could enhance their leadership efforts. --Howard Rothman

    Book Description

    Brand names, logos, and slogans are the identifying marks of corporations, but in the turbulent environment of the business world, these markers have little effect on the success of a company. Instead, it is an organization's underlying identity that contains the key to creating value, which, in turn, drives the success of the corporation.

    This enterprising book reveals how organizations can adapt successfully to the fast-paced marketplace when decisions are based on the bedrock of identity. The author's "laws of identity" will help managers be authentic leaders, recruit employees who will flourish in the corporate environment, and develop a product mix that both meets customer needs and highlights the talents of the organization.

    Customer Reviews:

    5 out of 5 stars Essential for a Vision.......2007-09-21

    For the CEO of any size organization, this is an excellent guide to "planning to succeed" by understanding the true nature of the corporate being.

    Identity Is Destiny: Leadership and the Roots of Value Creation

    4 out of 5 stars Highly Recommended!.......2006-01-26

    Written for Business Executives, this book will help you understand the dynamics between corporate identity and value creation in business. Lawrence D. Ackerman believes that the true strength of an organization is reflected in its identity, and its ability to use its identity to drive the creation of products and services that provide value to customers. Ackerman posits that there should be a cycle between the identity of the company and the profit it generates. The wealth produced by the identity of the organization should feed back into the identity that creates it. The author has outlined a set of guidelines to identify value for the organization. Ackerman calls them the Laws of Identity. For example:
    1. The Law of Being: "Any organization composed of one or more human beings is alive in its own right, exhibiting distinct physical, mental and emotional capacities that derive from, but do not transcend, the individuals who make up that organization."
    2. The Law of Individuality: "An organization's human capacities invariably fuse into a discernible identity that makes that organization unique."
    3. The Law of Constancy: "Identity is fixed, transcending time and place, while its manifestations are constantly changing."

    4 out of 5 stars A Good Read!.......2001-03-26

    Business consultant and writer Laurence D. Ackerman has written a deeply felt and poetically-crafted book that explores eight universal laws relating to identity and leadership. He uses examples from his personal life as well as from his many interactions with business clients to illustrate each of the laws of identity. These laws reflect the values and understandings that govern the productivity and personality of organizations. We [...] recommend this book to anyone interested in leadership philosophy or personal growth.

    5 out of 5 stars Identity Is the Root of Business Strategy.......2001-02-09

    This book is an important contribution to the discussion of brand strategy. Many have written about the notion of "internal branding." But something was missing from that conversation without this book. What Ackerman so eloquently clarifies is that groups, like individuals, crave a sense of identity and purpose. And we want to know how our individual and collective outputs (the value we create) align with that identity and purpose. A clear, shared sense of identity is the most important factor in energizing a company to achieve its objectives. Ackerman argues this premise very effectively.

    What he does not do is address implementation thoroughly. I would love to read more about his notion of "identity-based management" in practice - case studies, for example, relating to organizational development, brand strategy, and marketing communications. That said, I loved the book and hope to read more from Mr. Ackerman in the future.

    5 out of 5 stars The Essence of Being ( For an individual or organization)).......2000-10-17

    As a desinger, I've always searched for the essence of my client's being. How they speak about themselves, what their mission is and how that vision should drive the image, logo, identity program that I help them to create. Ackerman's awareness of the essence of this process, and in fact the depth to which it is important, for each of us, as well as each organization has never been delineated in such an articulate way. Brilliant, and personal. Worth reading and rereading.
    Corporate Community Relations: The Principle of the Neighbor of Choice
    Average customer rating: 4 out of 5 stars
    • Great tool for PR professionals
    Corporate Community Relations: The Principle of the Neighbor of Choice
    Edmund M. Burke , and The New Expectations for Today's Corporation
    Manufacturer: Praeger Paperback
    ProductGroup: Book
    Binding: Paperback

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    ASIN: 027596471X

    Book Description

    The public environment in which companies operate has changed significantly since the 1970s. Communities, in response to elected officials and community groups, are demanding that companies observe new norms of behavior. They expect companies to respect the environment, respond to the concerns of the community residents, and contribute to the support of community institutions. As Burke illustrates, a company's community reputation also affects the behavior of consumers and employees. Consumers prefer to buy products from companies that are involved in the community. Employees are attracted to companies that have a good community reputation. Just as successful companies need to be a supplier of choice, an employer of choice, and an investor of choice, they now have to become a neighbor of choice. They have to behave in ways that build a legacy of trust in order to be positioned positively in the community. As Burke shows, to be a neighbor of choice a company has to pursue three strategies: build sustainable and ongoing relationships with key community individuals, groups, and organizations; institute procedures that anticipate and respond to community expectations, concerns, needs, and issues; and focus the company's community programs on ways that promote and strengthen the community's quality of life and which also support the business goals of the company. The strategies developed by Burke will be of great use to community and public affairs managers and general managers of corporations as well as CEOs and other executive officers. Students in courses on corporate strategy and general management will find the book of value, as will students in courses on non-profit management.

    Customer Reviews:

    4 out of 5 stars Great tool for PR professionals.......2001-10-19

    This is an excellent book that will help companies focus there business on strong relationship with the community they live in. The one weakness I see is an over emphasis on philanthropy. I am not so sure that throwing money at the community will really buy a good relationship. This book should be read by anyone who is involved in the management of a manufacturing facility.

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