Understanding Health Policy
Average customer rating: 4.5 out of 5 stars
  • Should health care be a right?
  • Easy to read
  • Outstanding overview of healthcare system in USA
  • Understanding Health Policy
  • This is a good book
Understanding Health Policy
Thomas S. Bodenheimer , and Kevin Grumbach
Manufacturer: McGraw-Hill Medical
ProductGroup: Book
Binding: Paperback

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ASIN: 0071423117

Book Description

"This highly readable text gives a broad but detailed picture of how health care is organized and dispensed in the United States." -Annals of Internal Medicine, on the First Edition

The #1 text on health policy, this well-known book provides a short introduction to U.S. health care policy by two leading experts who are themselves practicing physicians. The Fourth Edition features the latest information on cost containment, health insurance, managed care, hospital payment, and the new two-tier model of physician reimbursement.

Customer Reviews:

1 out of 5 stars Should health care be a right?.......2007-08-22

Beware: This is an highly ideological text that starts with the assumption that health care is a right! It than goes on to say that in order to fulfill that right it is necessary to control the costs of health care. Obviously, cost control is a very problematic economic proposition that calls for state intervention and that sometimes has consequences that are the opposite of what is desired.
In the UK, where health care is a right, cost control has led to shortages, waiting lists and an overall degradation of health care. The UK, currently, has the highest mortality rates for oncological problems of all the EU countries and British people got used to flying to France and India for medical care. Canadians also have shortages and Canadians resort to the US.
Sometimes a "right" can easily turn into a "wrong"!

5 out of 5 stars Easy to read.......2007-07-15

I got this book for a graduate class that I am taking. This book uses clear language when presenting the material and has many mini "case studies" for examples, which makes it easy to read. Though I am required to read this book, it is not the standard, wall-of-text, that I am use to reading.

5 out of 5 stars Outstanding overview of healthcare system in USA.......2007-07-05

This is probably the best single text I have read on healthcare policy issues in the USA. The books addresses every relevant aspect of our system. Unlike other excellent books, such as Dr. Arnold Relman's book, A Second Opinion, which analyzes the system, then makes recommendations on how to reform it, the authors here mainly explicate. The format of the book includes brief, usually fictitious, vignettes about physicians, patients or administrators that illustrate the points the authors present. That format - combined with the simply-presented, clear narrative and analysis - works very well. I also find the references to be excellent. Aside from Dr. Relman's book, I recommend any of the books by Prof. Victor Fuchs, in particular Who Shall Live?, books by Prof. Theodore Marmor and the classic by Prof. Paul Starr, The Social Transformation of American Medicine. There are many other excellent books and articles by a wide range of insightful analysts. These kinds of books are invaluable for understanding the issues in healthcare. So much of the information that filters through to the average person via news reports, propaganda issued by parties with vested interests to protect and superficial proposals from polticians is inaccurate and misleading, usually grossly so. Reading a book such as this goes a very long way towards cutting through that clutter regardless of one's personal experiences and prejudices.

5 out of 5 stars Understanding Health Policy.......2007-01-09

This book is a great basic review of how health care is delivered. The format and information is most useful for people who are going into medicine. There isn't really anything about the politics behind health care policy; instead the book focuses on defining key terms and outlining the structure of relationships between payers, receivers, and providers. The book also covers the differences between different types of insurance policies, as well as different national health plans of countries with more socialized medicine.

5 out of 5 stars This is a good book.......2006-11-10

We use this book in the Health Care Policy class for which I am a teaching assistant. It is a good, basic introduction to most of the important issues in health policy and the students give it high marks for clarity and comprehensiveness. It is easy to read and to understand.
Redefining Health Care: Creating Value-Based Competition on Results
Average customer rating: 4 out of 5 stars
  • How sick is US Healthcare
  • Excellent analysis with some weak points
  • Redefining Health Care
  • A new look
  • Disappointed but Some Might Find Value
Redefining Health Care: Creating Value-Based Competition on Results
Michael E. Porter , and Elizabeth Olmsted Teisberg
Manufacturer: Harvard Business School Press
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Binding: Hardcover

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ASIN: 1591397782

Book Description

The U.S. health care system is in crisis. At stake are the quality of care for millions of Americans and the financial well-being of individuals and employers squeezed by skyrocketing costs--not to mention the stability of state and federal government budgets.

In Redefining Health Care, internationally renowned strategy expert Michael E. Porter and innovation expert Elizabeth Olmsted Teisberg reveal the underlying and largely overlooked causes of the problem and provide a powerful prescription for change. The authors argue that participants in the health care system have competed to shift costs, accumulate bargaining power, and restrict services rather than create value for patients. This zero-sum competition takes place at the wrong level--among health plans, networks, and hospitals--rather than where it matters most: in the diagnosis, treatment, and prevention of specific health conditions.

In spite of competition among these systems, the patient care cycle is poorly coordinated. The fractured system undermines both efficiency and quality of outcomes.

Redefining Health Care lays out a breakthrough framework for redefining health care competition based on patient value over the full cycle of care—from prevention and diagnosis through recovery or long-term disease management. With specific recommendations for hospitals, doctors, health plans, employers, and policy makers, this book shows how to move to value-based competition on results that will unleash stunning improvements in quality and efficiency.

Customer Reviews:

4 out of 5 stars How sick is US Healthcare.......2007-10-17

Interesting view on the actual US healthcare and a challenging way to solve the mailaise

4 out of 5 stars Excellent analysis with some weak points.......2007-09-01

This book has received probably disproportionate attention due to Prof. Porter's notoriety as a strategic thinking theorist. There are better overall books on healthcare policy available. In particular I recommend the Bodenheimer/Grumbach books, one on healthcare policy and one on primary care, Dr. Arnold Relman's book, A Second Opinion, Strained Mercy, an outstanding and thorough analysis of healthcare economics with particular regard to Canada's healthcare system, among others.

I find the analysis of the USA healthcare system by Profs. Porter and Teisberg to generally be excellent, although I find it wanting in regard to their disparagement of a single-payer/single-insurer system and to their description and analysis of healthcare systems outside the USA. From my perspective private health plans play only a net negative role in the system. The authors' analysis of how the health insurance market works is quite good. However their recommendation that a system of private insurers should persist is refuted by their own analysis! A single payer/insurer system will not cure the problems of the US system, as they clearly point out, but it does remove the inherently dysfunctional characteristics of private insurance, not least of which is its failure to meet the needs of the uninsured - a very large number - and its inherent propensity to exclude the very people who need coverage and care. The authors rightly point out that mandatory health insurance along with risk-pooling among insurers to spread the costs of those insured individuals who generate the highest costs is a "solution" to the current non-functioning system, but the same result, at lower cost and with much greater simplicity, can be achieved through a single payer/insurer.

The other key aspect of healthcare - how it is delivered - is ultimately more important than the financing/insurance side. The authors provide excellent analysis and recommendations in this regard. They correctly address the aspects of the healthcare market that prevent its functioning as a "competitive" market, specifically the abysmal lack of patient information on prices for services, on outcomes of actions by providers, comparative statistics on provider performance and similar. They also provide an interesting report by the Cleveland Clinic on outcomes, i.e. results, of the Clinic's heart surgery activity. They appropriately use this as an example of the kind of reporting that is needed.

The authors' analysis of healthcare systems outside the USA is skimpy and inaccurate in my opinion. The authors underplay the demonstrated efficacy of government-funded systems that outperform the USA system almost across the board in gross measures of outcomes (infant mortality and longevity) and vastly outperform the US system in regard to cost. They gloss over the fact that per capita costs in the USA are 2.5 times! the average of other OECD countries. It is not as though the costs are say 10% above the average with comparable outcomes. They are 150% higher with worse outcomes. Instead of noting this and analyzing it thoroughly, the authors assert that waiting times and rationing of care are significant problems in those countries, assertions which are simply not borne out by a closer examination of the facts. Also the fact that (mostly) single-payer/insurer systems function well universally does not fit the authors' main thesis, so rather than revise the thesis based on this evidence they choose to ignore the evidence.

As a consequence of these limitations I rate the book with 4 stars rather than 5. Too bad, because most of the book is excellent.

4 out of 5 stars Redefining Health Care.......2007-05-23

Book Review
Redefining Health Care by Michael Porter

I am writing this review to help share some excellent ideas on the availability and quality of medical treatment in the United States and on the U.S. economy which is being dragged down by ever-increasing medical costs. The economic impact is not just on corporate profits and stock prices but also on U.S. employment because everything that raises costs makes it harder for U.S. manufacturers to compete with foreign suppliers and makes it harder for U.S. manufacturers to sell in foreign markets.
Unfortunately, the book is long, turgid, and full of details, which help to substantiate his conclusions and also provide guidance on implementing improved policies. I am afraid the book does not appeal to executives, politicians, or doctors. It also proposes radical changes in all aspects of the medical system and its financing and operation. Dr. Porter proposes major changes on the part of all parties involved in delivering and paying for health care.
The book begins with a review of health indexes and health care throughout the world and shows, while the U.S. has the greatest expenditures by any set of measurements, it does not have the best results.
Then, Dr. Porter introduces his most important concept: that any medical treatment should be measured by its results; how much lost time and discomfort did the patient have, is he or she completely cured, or how much disability measured over the entire span of the illness or even the life of the patient. We tend to think of an operation as being successful if the patient left the hospital in good condition. But how much additional recovery time, disability, or reoccurrence was there? If the patient doesn't come back to see him, a doctor doesn't know whether he was cured by the treatment or if the patient was so dissatisfied he went to another doctor or simply gave up on a series of treatments. The goal is to develop a scoring system for each group of illnesses that can be compared with the cost of each individual's treatment and their results to determine what is the best set of procedures and the best doctor or group of doctors to do the work can be used to guide providers and treatments. Porter has some reason to believe that the best treatments are generally less costly even though the individual item costs may be more, the greater effectiveness and the less chance of complications reduces overall cost. Included in the overall cost should be lost wages, which is a reasonable proxy for the patient's time.
The goal is to develop a health plan that pays for results not for treatments. In many cases, that would be a single payment to the provider for a whole series of treatments from diagnosis on through operations, post-operative care, and follow ups which could extend over a long period of time. This is a radical change from the present system which pays for treatments and tends to produce more treatments and does not have any effective means for either the insurers, or the employers, or the patients even to compare one treatment option with another. This is an extreme, radical change and would take a long time to implement, but there are pieces of the program in operation. A number of these are explained at length. Health insurance companies could hire these firms for their specialized expertise and would not have to do the work on their own. An example of what is done is how the firm studies the history of heart transplant patients and will give an insurance company a single payment for the entire course of treatment providing it is done in the manner and by people they specify. They would particularly focus on caregivers who have an outstanding record of success. It appears that for most illnesses, there are organizations that are substantially better than others and this program could be extended broadly.
Another area of development would be to have counselors which would be part of the function of the insurer to advise a company's employees with a list of particularly well qualified doctors and suggest treatment elements.
Government would seem to be poorly adapted to facilitating these changes because they are radically different from Medicare. Medicare seems to promote cheap, but not necessarily effective treatments and set arbitrary pay scales which do not allow the better providers to charge more for their services and thus encourage more providers to be in the high performance category. Companies that pay for the insurance are the ones that have to put pressure on the insurers to implement the above changes. This could not be done over a short period of time but would eliminate a lot of the wasted time that is now involved in the payments for each little step of the process and for each treatment step.
Chapter 8 is a detailed discussion of how to implement the aforementioned concepts using modifications of Medicare and other laws. This is too complex to summarize here but it appears doable if Congress and the Executive are sufficiently motivated. It is likely that few people would understand what is happening, but the benefits to cost ratio is sufficiently great that the changes would probably be supported and accepted. On the other hand, the situation is so complex, it is questionable whether lawmakers and administrators would be willing to undertake the many complex tasks required. On the other hand, the downside risk appears quite small.
Porter approaches the whole subject from the points of view of business strategy and the problems of decisions with very imperfect information. While the government frequently acts with very imperfect information, its strategy for doing so is not well developed and poorly applied.

Redefining Health Care: Creating Value-Based Competition on Results

4 out of 5 stars A new look.......2007-05-20

Though a little dry, and at times repetitive, this book offers practical information. In a mess of books describing the massive problems in healthcare today, this book was at once motivating and up-lifting. I bought it for a class, but it is one of the books I'll be keeping instead of passing along at the end of the quarter.

3 out of 5 stars Disappointed but Some Might Find Value.......2007-04-05

I'm a big fan of Porter, but I was somewhat disappointed by this book. Let me be frank. The first problem I have with the book is that the authors try to capture as large of an audience as possible, being careful not to place blame on certain providers within the health care system. That approach might get better reviews and sell more copies, but it is not delivering real value. One cannot escape mention of the realities of corruption and fraud by every player in health care and expect to address the problems.

The second problem I have is that Porter fails to recognize that health care is distinct from any other industry in America because it is highly politically influenced. Much of the health care system is public (government funded). This is a main reason why competition in this industry is highly ineffective. How can you have a pure competitive environment when poor performing providers continue to receive government-funded contracts? How can you have full competition when Washington merely fines providers for fraud with no jail time? How can you have competition that creates value when Washington places the burden of increasing costs upon taxpayers, letting the industry charge what it needs to deliver earnings that Wall Street expects?

Overall, by failing to address the harsh realities of politics and big money within America's health care industry, Porter's book is too idealistic and therefore falls short of offering a real solution. Regardless, it is a quality book and at least does what no other has in trying to approach the problems from a reasonable standpoint. I expected more from him, but clearly this book is a view from academia and is far detached from many realities of big industry in America. There are many good points in the book, but without addressing the main problems of a system whereby lobbyist groups who control health care policy, very little will change.
Quality By Design: A Clinical Microsystems Approach
Average customer rating: Not rated
    Quality By Design: A Clinical Microsystems Approach

    Manufacturer: Jossey-Bass
    ProductGroup: Book
    Binding: Paperback

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    ASIN: 0787978981

    Book Description

    Quality by Design reflects the research and applied training conducted at Dartmouth Medical School under the leadership of Gene Nelson, Paul Batalden, and Marjorie Godfrey. The book includes the research results of high-performing clinical microsystems, illustrative case studies that highlight individual clinical programs, guiding principles that are easily applied, and tools, techniques, and methods that can be adapted by clinical practices and interdisciplinary clinical teams. The authors
    To Err Is Human: Building a Safer Health System
    Average customer rating: 4.5 out of 5 stars
    • The committee approach
    • Everyone should read this book
    To Err Is Human: Building a Safer Health System
    Committee on Quality of Health Care in America , and Institute of Medicine
    Manufacturer: National Academies Press
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    Binding: Hardcover

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    Customer Reviews:

    4 out of 5 stars The committee approach.......2000-05-17

    This is a book which, despite being written by a committee and showing it, has a definite point of view. It is somewhat superficial, but contains a fairly good review of the literature on medical error and some definite ideas about what to do. This is the book for policy wonks who are interested both in health care and in government intervention. Those looking for more in-depth treatment of the subject would do well to consider Human Error in Medicine, edited by Marilyn Sue Bogner.

    5 out of 5 stars Everyone should read this book.......2000-05-16

    This eye opening book exposes the dangers of the medical health care system in the United States. Tens of thousands of people die and are injured every year due to doctors' errors, administrative foul ups, misdiagnoses, and incorrect prescriptions. The book gives general solutions for the system as a whole and advice to the individual to help you protect yourself when you are being treated by a doctor or hospital.

    My spouse is a Medical Malpractice attorney and you would not believe the frequency of tragic and catastophic errors made by health care providers that change and end people's lives unnecessarily. It can happen to anyone without warning. Protect yourself and purchase this book today for a no nonsense look at the system you may one day depend on to save your life.
    Escape Fire: Designs for the Future of Health Care
    Average customer rating: 5 out of 5 stars
    • Remarkable, inspiring, and wonderful but occassionally painful to read.
    • Outstanding
    Escape Fire: Designs for the Future of Health Care
    Donald M., MD, MPP Berwick
    Manufacturer: Jossey-Bass
    ProductGroup: Book
    Binding: Hardcover

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    ASIN: 0787972177

    Book Description

    Spanning a decade (1992-2002), these speeches echo the theme that our health care system needs fundamental change and a revolutionary new design. Throughout the book, Berwick identifies innovations and ideas from a number of surprising sources—a girls' soccer team, a sinking ship, and the safety standards at NASA. Escape Fire takes its title from the 1949 Mann Gulch tragedy in which thirteen young firefighters were trapped in a wildfire on a Montana hillside. The firefighter's leader, Wag Dodge, devised a creative solution for avoiding the encroaching fire. He burned a patch of grass and lay down in the middle of the scorched earth. His team refused to join him, and most perished in the fire. Dodge survived. Berwick applies the lessons learned from the catastrophe to our ailing health care system—we must not let ingrained processes obstruct life-saving innovation.

    Not content to simply define the problems with our flawed system, Berwick outlines new designs and suggests practical tools for change: name the problem, build on success, take leaps of faith, look outside of the medical field, set aims, understand systems, make action lists, and—the most fundamental of all—never lose sight of the patient as the central figure.

    Download Description

    Spanning a decade (1992-2002), these speeches echo the theme that our health care system needs fundamental change and a revolutionary new design. Throughout the book, Berwick identifies innovations and ideas from a number of surprising sources— a girls' soccer team, a sinking ship, and the safety standards at NASA. Escape Fire takes its title from the 1949 Mann Gulch tragedy in which thirteen young firefighters were trapped in a wildfire on a Montana hillside. The firefighter's leader, Wag Dodge, devised a creative solution for avoiding the encroaching fire. He burned a patch of grass and lay down in the middle of the scorched earth. His team refused to join him, and most perished in the fire. Dodge survived. Berwick applies the lessons learned from the catastrophe to our ailing health care system— we must not let ingrained processes obstruct life-saving innovation.

    Not content to simply define the problems with our flawed system, Berwick outlines new designs and suggests practical tools for change: name the problem, build on success, take leaps of faith, look outside of the medical field, set aims, understand systems, make action lists, and¾the most fundamental of all— never lose sight of the patient as the central figure.

    Customer Reviews:

    5 out of 5 stars Remarkable, inspiring, and wonderful but occassionally painful to read........2006-01-19

    A wonderful book told with humility, intelligence, warmth, anger and knowledge.
    It presents the text of Don Berwick's annual talks at IHI's (Institute for Healthcare Improvement) National Healthcare Forum.
    This is a highly reccommended read if you work in healthcare. I don't know what others will think about this book.

    5 out of 5 stars Outstanding.......2004-09-06

    Escape Fire is collection of compelling speeches by one of America's leading crusaders for health care quality and patient safety - Don Berwick, MD, founder and president of the Boston-based Institute for Healthcare Improvement (IHI.org).

    Each year, IHI hosts the National Forum on Quality Improvement in Health Care. The influential annual event draws 4,000 health care leaders from around the world in person and 6,000 via satellite. In many ways, Dr. Berwick's keynote lectures set the tone for quality improvement efforts across the US. With an effective blend of common sense, real-life stories, persuasive metaphors, and out-of-the-box thinking, Dr. Berwick's presentations make for fascinating reading for anyone interested in improving America's $1.7 trillion health care system.
    The OBRA Guidelines For Quality Improvement
    Average customer rating: Not rated
      The OBRA Guidelines For Quality Improvement
      Barbara Acello
      Manufacturer: Cengage Delmar Learning
      ProductGroup: Book
      Binding: Ring-bound

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      ASIN: 0766842010

      Book Description

      The OBRA Guidelines for Quality Improvement is a complete, accurate source of all federal long term care regulations that will assist long-term care personnel in complying with the Omnibus Budget Reconciliation Act. Includes interpretive guidelines as published in the State Operations Manual of the Health Care Financing Administration, and audit tools that facilitate the evaluation of care and services and aid in the development of action plans to remedy deficiencies.
      Bargaining With Uncertainty: Decision-Making in Public Health, Technologial Safety, and Environmental Quality
      Average customer rating: Not rated
        Bargaining With Uncertainty: Decision-Making in Public Health, Technologial Safety, and Environmental Quality
        Merrie G. Klapp
        Manufacturer: Auburn House
        ProductGroup: Book
        Binding: Hardcover

        ManagementManagement | Management & Leadership | Business & Investing | Subjects | Books
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        ASIN: 0865690464

        Book Description

        In this intriguing volume, Merrie G. Klapp explains how regulatory decisions in such crucial areas as public health, technological safety, and environmental quality are molded and recast. She finds that "scientific uncertainty" is a key factor, with agencies, interest groups, Congress, and the courts attempting to shift responsibility of proof or varying the standard of proof according to the pressures brought to bear on the issue. In general, Professor Klapp finds that when citizens or industrialists organize to protest a regulatory decision and when the legislature or the courts take scientific uncertainty into account, then the initial regulatory decision is changed. By contrast with the United States, where scientific uncertainty is used as a public resource and rationale for change, in France and Britain scientific uncertainty is treated as a private resource. French and British scientists do not treat regulatory decisions as opportunities to reveal scientific uncertainty to the public--instead, discussions of uncertainties are held behind "closed doors" and, when reports are made to the public about regulatory decisions, scientific information is presented as if it were certain. Bargaining with Uncertainty will be a provocative analysis to those scholars and researchers concerned with the making of public policy as well as those concerned with risk assessment in public health, the environment, and technology.
        HACCP & Sanitation in Restaurants and Food Service Operations: A Practical Guide Based on the USDA Food Code With Companion CD-ROM
        Average customer rating: 5 out of 5 stars
        • Highly Recommended
        • A comprehensive, detailed, superbly organized and imminently practical instructional guide
        • The Cd Rom Is a great plus
        HACCP & Sanitation in Restaurants and Food Service Operations: A Practical Guide Based on the USDA Food Code With Companion CD-ROM
        Lora Arduser , and Douglas Robert Brown
        Manufacturer: Atlantic Publishing Company (FL)
        ProductGroup: Book
        Binding: Hardcover

        GeneralGeneral | Business & Investing | Subjects | Books
        Hospitality, Travel & TourismHospitality, Travel & Tourism | Industries & Professions | Business & Investing | Subjects | Books
        Quality ControlQuality Control | Management & Leadership | Business & Investing | Subjects | Books
        Social Services & WelfareSocial Services & Welfare | Poverty | Current Events | Nonfiction | Subjects | Books
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        Similar Items:
        1. Quick Reference to Food Safety and Sanitation Quick Reference to Food Safety and Sanitation
        2. The HACCP Food Safety Employee Manual The HACCP Food Safety Employee Manual
        3. The Encyclopedia Of Restaurant Training: A Complete Ready-to-Use Training Program for All Positions in the Food Service Industry The Encyclopedia Of Restaurant Training: A Complete Ready-to-Use Training Program for All Positions in the Food Service Industry
        4. The HACCP Food Safety Manual The HACCP Food Safety Manual
        5. The HACCP Food Safety , Facilitator's Guide The HACCP Food Safety , Facilitator's Guide

        ASIN: 0910627355

        Product Description

        This book is based on the USDA Food Code and will teach the food service manager and employees every aspect of food safety, HACCP, and sanitation from purchasing and receiving food to properly washing the dishes. They will learn time and temperature abuses, cross-contamination, personal hygiene practices, biological, chemical and physical hazards; proper cleaning and sanitizing; waste and pest management; and the basic principles of HACCP (Hazard Analysis Critical Control Points). Explain what safe food is and how to provide it. Bacteria, viruses, fungi, and parasites, various food-borne illnesses, safe food handling techniques, Purchasing and receiving food, storage, preparation and serving, sanitary equipment and facilities, cleaning and sanitizing of equipment and facilities, pest management program, accident prevention program, crisis management, food safety and sanitation laws. The companion CD ROM contains all the forms and posters needed to establish your HACCP and food safety program.

        Customer Reviews:

        5 out of 5 stars Highly Recommended.......2006-01-15

        HACCP is the acronym for Hazard Analysis of Critical Control Points. This text, by Arduser and Brown is the be all and end all on the topic - in my view. It even comes with a companion CD-ROM that contains all forms from the book in Adobe Acrobat (PDF) and MS Word format. This is a major time saver when it comes to preparing and administering the required tests to staff members and the newly hired.

        The comprehensive 530+ page text covers everything I can think of that relates to food safety in restaurants and other eateries. It is designed to teach food service managers and their employees the specifics of food safety in accordance with the FDA Food Code. This excellent training manual is in large print format that makes it easy to read. The writing is easy to understand and the authors were careful to explain key concepts and terms so that even a novice can study it alone.

        The seven comprehensive chapters in the manual cover the following topics: Hazards to Food Safety; Factors Affecting Food-Born Illness; Food Safety Regulations; Following The Flow of Food; HACCP; and the Facility Plan. These are followed by an extremely helpful Glossary of terms. The Appendix includes all forms needed to meet the FDA requirements and to run an efficient and safe establishment. Included are checklists, signage, compliance checklists, and equipment cleaning charts, allergen-control program worksheet along with job descriptions for personnel. There is even a Certificate of Completion to certify that staff members have taken and passed the required tests (included).

        With the rise in reports of food-borne illnesses and deaths it is essential that every food service operation adhere to the regulations and safety procedures at all times. In my view, this book is essential to ensure you are in total compliance.

        As one who has conducted training I find this book deserves 5 stars for its complete coverage of the subject matter in an easy to digest all-in-one format. I highly recommend this book.

        5 out of 5 stars A comprehensive, detailed, superbly organized and imminently practical instructional guide.......2005-08-05

        A comprehensive, detailed, superbly organized and imminently practical instructional guide and reference to health and sanitation issues in food storage, preparation, presentation in the commercial food establishments ranging from sidewalk food carts to fast food outlets to up-scale gourmet restaurants, HACCP & Sanitation In Restaurants And Food Service Operations by Lora Arduser and Douglas Robert Brown is an essential, core, emphatically recommended reading which is enhanced by an accompanying CD-ROM. Based explicitly on the Food and Drug Administration's Food Code, HACCP & Sanitation covers everything from food measuring devices to strict measures to prevent food-borne bacteria and illness, to flow charts that pinpoint the most hazardous points of food preparation, facility plans, pest management and more. Useful as a resource for restaurateurs, food science students, HACCP & Sanitation lays down basic "need-to-know" information in no-nonsense terms and comes very highly recommended.

        5 out of 5 stars The Cd Rom Is a great plus.......2005-07-08

        This book is based on the USDA Food Code and will teach the food service manager and employees every aspect of food safety, HACCP, and sanitation from purchasing and receiving food to properly washing the dishes. They will learn time and temperature abuses, cross-contamination, personal hygiene practices, biological, chemical and physical hazards; proper cleaning and sanitizing; waste and pest management; and the basic principles of HACCP (Hazard Analysis Critical Control Points). Explain what safe food is and how to provide it. Bacteria, viruses, fungi, and parasites, various food-borne illnesses, safe food handling techniques, Purchasing and receiving food, storage, preparation and serving, sanitary equipment and facilities, cleaning and sanitizing of equipment and facilities, pest management program, accident prevention program, crisis management, food safety and sanitation laws. The companion CD ROM contains all the forms and posters needed to establish your HACCP and food safety program.

        The Quality of Life (Studies in Development Economics)
        Average customer rating: Not rated
          The Quality of Life (Studies in Development Economics)

          Manufacturer: Oxford University Press, USA
          ProductGroup: Book
          Binding: Paperback

          TheoryTheory | Economics | Business & Investing | Subjects | Books
          ContemporaryContemporary | General | Literature & Fiction | Subjects | Books
          LiteraryLiterary | General | Literature & Fiction | Subjects | Books
          Ethics & MoralityEthics & Morality | Philosophy | Nonfiction | Subjects | Books
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          CulturalCultural | Anthropology | Social Sciences | Nonfiction | Subjects | Books
          GeneralGeneral | Social Sciences | Nonfiction | Subjects | Books
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          Similar Items:
          1. Commodities and Capabilities Commodities and Capabilities
          2. Development as Freedom Development as Freedom
          3. Women and Human Development Women and Human Development
          4. Frontiers of Justice: Disability, Nationality, Species Membership (The Tanner Lectures on Human Values) Frontiers of Justice: Disability, Nationality, Species Membership (The Tanner Lectures on Human Values)
          5. On Ethics and Economics On Ethics and Economics

          ASIN: 0198287976

          Book Description

          This book addresses issues of defining and measuring the quality of life. Recent developments in the philosophical definition of well-being are discussed and linked to practical issues such as the delivery of health care, and the assessment of women's quality of life. Leading philosophers and economists have contributed to this volume to consider the problems the subject raises. This volume reflects the growing need for interdisciplinary work as economists become more sensitive to the importance of facing fundamental philosophical questions and of the importance of linking their theoretical enquiries to an understanding of complex practical problems. Contributors: E. Allardt, J. Annas, C. Bliss, S. Bok, D. Brock, G. A. Cohen, R. Erikson, W. Gaertner, J. Griffin, S. Hurley, C. M. Korsgaard, L. Kruger, M. C. Nussbaum, O. O'Neill, S. Osmani, D. Parfit, H. Putnam, R. A. Putnam, J. Roemer, T. Scanlon, P. Seabright, A. Sen, C. Taylor, M. Valdes, B. M. S. van Praag, M. Walzer, B.-C. Ysander
          The HACCP Food Safety Employee Manual
          Average customer rating: Not rated
            The HACCP Food Safety Employee Manual
            Tara Paster
            Manufacturer: Wiley
            ProductGroup: Book
            Binding: Paperback

            ManagementManagement | Management & Leadership | Business & Investing | Subjects | Books
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            Social Services & WelfareSocial Services & Welfare | Poverty | Current Events | Nonfiction | Subjects | Books
            Quality ControlQuality Control | Industrial, Manufacturing & Operational Systems | Engineering | Professional & Technical | Subjects | Books
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            Cooking, Food & WineCooking, Food & Wine | Qualifying Textbooks - Fall 2007 | Stores | Books
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            NonfictionNonfiction | Qualifying Textbooks - Fall 2007 | Stores | Books
            ProfessionalProfessional | Qualifying Textbooks - Fall 2007 | Stores | Books
            ScienceScience | Qualifying Textbooks - Fall 2007 | Stores | Books
            Similar Items:
            1. The HACCP Food Safety , Facilitator's Guide The HACCP Food Safety , Facilitator's Guide
            2. HACCP & Sanitation in Restaurants and Food Service Operations: A Practical Guide Based on the USDA Food Code With Companion CD-ROM HACCP & Sanitation in Restaurants and Food Service Operations: A Practical Guide Based on the USDA Food Code With Companion CD-ROM
            3. The HACCP Food Safety Manual The HACCP Food Safety Manual
            4. Quick Reference to Food Safety and Sanitation Quick Reference to Food Safety and Sanitation
            5. Foodservice Organizations: A Managerial and Systems Approach (6th Edition) Foodservice Organizations: A Managerial and Systems Approach (6th Edition)

            ASIN: 0471781827

            Book Description

            The HACCP Food Safety Employee Manual is a complete, user-friendly guide to understanding proper food handling procedures, food hazards, monitoring techniques, corrective actions, and record keeping that all foodservice operations are required to follow. Collectively called the Hazard Analysis and Critical Control Point (HACCP), this system was established by the U.S. Department of Agriculture and is used during the preparation and service of meals to ensure the safety of food from farm to table.

            Incorporating the most recent rules and regulations of the 2005 FDA Food Code, this helpful manual clearly uses the five points of a star to illustrate major elements that encompass a successful HACCP system in a foodservice operation:

            The HACCP Food Safety Employee Manual covers all HACCP principles, processes, and procedures, including prerequisite programs and food defense. This helpful guide also comes complete with a certificate exam that enables foodservice employees to demonstrate their understanding of the HACCP principles.

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            5. Words of Wisdom: Daily Affirmations of Faith
            6. You Don't Need a Title to Be a Leader: How Anyone, Anywhere, Can Make a Positive Difference
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            8. 13 Proven Ways to Get Your Message Across: The Essential Reference for Teachers, Trainers, Presenters, and Speakers
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