The difference between successful organizations is not between the business and the social sector, the
difference is between good organizations and great ones.
Customer Reviews:
Super Social.......2007-10-22
In my own research on high performance I have found that there is indeed such a thing as a Superperforming nonprofit. The pattern is the same here as well - robust process wed to robust culture. The volunteer and fundraising nature of nonprofits seems to render culture and process a special case, but it does not seem so different to me then the PXC phenomenon in a profit-seeking enterprise. In fact, I have run across incredibly enlightened and spiritual for-profits, and astonishingly evil (yes that's right, and you know who you are) and destructive nonprofits, some even faith-based! The simple truth is still the simple truth - - - look to the tip top of the organization and there you will learn what kind of organization you are dealing with. BTW, this is a great 'monograph' Jim Collins is most definitely a "level 5" thought leader.
also read Superperformance
Thought-provoking for non-profits.......2007-09-06
A friend mentioned Good to Great in a sermon and I thought it might be a worthwhile read for me as the executive director of a non-profit association facing the challenge of how take the organization to the next level.
I found the book fascinating and will share it with my Board of Directors as a roadmap for how we will move our organization from good to great.
The monograph provides a great overview of the concepts developed in the book and is of a very manageable length.
I would strongly recommend it to leaders of non-profits as a basis for a conversation about their organization making the great leap forward.
A must read for anyone in a leadership position.......2007-09-05
This is a great companion for Jim Collins, Good to Great: Why Some Companies Make the Leap... and Others Don't for anyone that works in the social sector. As an assistant principal in a large, suburban high school, this book helped to bring into focus the principles reviewed in Good to Great.
Great Principles make for Great Outcomes.......2007-09-04
The social sector does not need to be more business like; it needs to implement more great business principles tailored for the social entities economic engine - so says Collins in this 35 page, add-on for a future "Good to Great" update. In addition to tailoring some of the Great principles
* Define Great by calibrating success without business (monetary) metrics
* Lead thru a blend of personal humility and professional will to get things done within a diffuse power structure
* Get high quality people with a personal commitment to the cause on-board the bus
* Find the intersection of the social entity's Passion, Best at, and its Resource Engine
* Build brand recognition
to the specifics of the social entity, Collins suggests that the leadership principle of managing within a diffuse power structure is something for the business sector to learn; as business executives do not have the same concentration of pure executive power they once enjoyed.
All in, a useful bit of thinking for those in a not-for-profit enterprise, as well as for business leaders who like to look at organizational effectiveness from different perspectives. Dennis DeWilde, author of The Performance Connection
Good to GREAT.......2007-08-10
Jim Collins is always spot on. The insights he presents are presented with such clarity and ease of reading that I look forward to anything he does. I use it as a key part of the extensive Strategic Visioning work I do. While I enjoy all of his work, being in the social service sector, I can personally and professionally validate this offering with enthusiasm.
Book Description
"The Human Side of Organizations" delivers complete, up-to-date, practical information on how people behave in organizations presented in a readable, easy to understand form. The vital information can be used to understand managers, peers or workers. If you work, you need this information to thrive and survive.
FOCUS BOXES/Reality Checks - Bring the work world as it really is into every chapter./Question of Ethics - Presents ethical questions related to the particular chapters' material./A Global Glance - A look at an international aspect of a chapters' concepts./FYI - A new focus box for the 9e./Presents useful hints readers can apply in their daily lives.
Anyone who wishes to better understand managers, peers, or workers can benefit from this book as it covers the vital skills needed to survive and thrive in an organization.
Customer Reviews:
Good Service.......2007-02-24
Received Book in about 2 weeks after purchase. Book was in excellent condition. Good Service.
Exceeded Expectations.......2005-09-30
My textbook came sooner than expected and it was in great condition! The savings were unbelievable and I actually recommended using this seller to everyone in my class.
Book Description
From the most trusted voice on transition, a revised edition of the classic practical guide to dealing with the human side of organizational change.
The business world is a place of constant change, with stories of corporate mergers, layoffs, bankruptcy, and restructuring hitting the news every day. Yet as veteran consultant William Bridges maintains, the situational changes are not as difficult for companies to make as the psychological transitions. In the best-selling Managing Transitions, Bridges provides a clear understanding of what change does to employees and what employees in transition can do to an organization.
Directed at managers and employees in today's corporations, Bridges shows how to minimize the distress and disruptions caused by change. Managing Transitions addresses the fact that it is people who have to carry out the change. When the book was originally published a decade ago, Bridges was the first to provide any real sense of the emotional impact of change and what can be done to keep it from disrupting the entire organization. With new information and commentary on layoffs, corporate suspicion, and the increasing tumult in the business world, Managing Transitions remains the definitive guide to dealing with change.
Customer Reviews:
Excellent book.......2007-10-17
Change and transition are an important issue in our professional lives, going trough the book allowed me to realize the diferent stages and process involved and there for be in a better position the next challenge.
the use of examples en refrences is very well managed, language is easy
High rating for a textbook, but it deserves it........2007-08-11
I have had several textbooks in Management between an Undergraduate, Graduate and Business itself. This was no different in that I expected the same old stuff, but was very pleasantly surprised at the authors candor about our perceptions of business practices. It didn't mince words on several tactics used by management and explained why so much doesn't work. It got my attention and I continued my reading with far more interest. There really isn't anything more complimentary I can say than I intend to sell all other books to new students, excect this one which I will hang on to and reference.
great results from this book.......2007-07-06
This is a wonderful book. If you deal with people who need to change how they do their work you must read this book.
great, short, valuable.......2007-07-04
This is a great book for all people who deal with people that are dealing with change. I have found this book useful when being a change agent for a company, or just for management in my own company. Part of the value of this book is it describes the emotional aspect of change. People are not always (usually) logical. Emotions play a large part. Knowing how to deal with the emotional aspect of change is essential. This book gives you great insights in this area.
Managing Transitions by William Bridges.......2007-05-13
This book is great! I was/am dealing with some pretty significant transitions -- the sudden death of my 21 year-old daughter, and a major division re-org at an S&P 500 company. Several months earlier, my VP had mentioned the book and suggested that all of his direct reports to read it. I did and it really hit home.
The author does an excellent job of describing the emotional and organizational impact of change and the mechanics of the process we use to get through it. We use the same basic process to deal with all change -- personal and professional -- and it has been very helpful to understand how it works. There is also a section in the book about the life cycle of an organization and that was illuminating. The book provided some tools to help me make critical decisions.
I bought six copies of the book and have given them out to friends and co-workers.
Book Description
Understanding the amazing force that links some of today's most successful companies
If you cut off a spider's leg, it's crippled; if you cut off its head, it dies. But if you cut off a starfish's leg it grows a new one, and the old leg can grow into an entirely new starfish.
What's the hidden power behind the success of Wikipedia, craigslist, and Skype? What do eBay and General Electric have in common with the abolitionist and women's rights movements? What fundamental choice put General Motors and Toyota on vastly different paths? How could winning a Supreme Court case be the biggest mistake MGM could have made?
After five years of ground-breaking research, Ori Brafman and Rod Beckstrom share some unexpected answers, gripping stories, and a tapestry of unlikely connections. The Starfish and the Spider argues that organizations fall into two categories: traditional “spiders,” which have a rigid hierarchy and top-down leadership, and revolutionary “starfish,” which rely on the power of peer relationships.
The Starfish and the Spider explores what happens when starfish take on spiders (such as the music industry vs. Napster, Kazaa, and the P2P services that followed). It reveals how established companies and institutions, from IBM to Intuit to the US government, are also learning how to incorporate starfish principles to achieve success. The book explores:
* How the Apaches fended off the powerful Spanish army for 200 years
* The power of a simple circle
* The importance of catalysts who have an uncanny ability to bring people together
* How the Internet has become a breeding ground for leaderless organizations
* How Alcoholics Anonymous has reached untold millions with only a shared ideology and without a leader
The Starfish and the Spider is the rare book that will change how you understand the world around you. BACKCOVER:
Advance praise for The Starfish and the Spider
“The Starfish and the Spider is a compelling and important book.”
—Pierre Omidyar, CEO, Omidyar Network and Founder and Chairman, eBay Inc.
“The Starfish and the Spider, like Blink, The Tipping Point, and The Wisdom of Crowds before it, showed me a provocative new way to look at the world and at business. It's also fun to read!”
—Robin Wolaner, founder, Parenting Magazine and author, Naked in the Boardroom
“A fantastic read. Constantly weaving stories and connections. You'll never see the world the same way again.”
—Nicholas J. Nicholas Jr., former Co-CEO, Time Warner
“A must-read. Starfish are changing the face of business and society. This page-turner is provocative and compelling.”
—David Martin, CEO, Young Presidents' Organization
“The Starfish and the Spider provides a powerful prism for understanding the patterns and potential of self-organizing systems.”
—Steve Jurvetson, Partner, Draper Fisher Jurvetson
“The Starfish and the Spider lifts the lid on a massive revolution in the making, a revolution certain to reshape every organization on the planet from bridge clubs to global governments. Brafman and Beckstrom elegantly describe what is afoot and offer a wealth of insights that will be invaluable to anyone starting something new—or rescuing something old—amidst this vast shift.”
—Paul Saffo, Director, Institute for the Future
“The Starfish and the Spider is great reading. [It has] not only stimulated my thinking, but as a result of the reading, I proposed ten action points for my own organization."
—Professor Klaus Schwab, Executive Chairman, World Economic Forum
Customer Reviews:
Very enjoyable read.......2007-10-19
The title of the book comes from the analogous use of the starfish and the spider. A spider has eight legs coming out of a central body. It has a tiny head and eight eyes. If you cut off the spider's head, it dies. It may survive without a leg or two or even stand to lose a couple of eyes, but it certainly can't live without its head.
On the other hand, while a starfish may appear to be similar to the central body and multiple legs of the spider, it is really quite different. The starfish doesn't have a head. Its central body isn't even in charge. In fact, the major organs are replicated throughout each and every arm. If you cut the starfish in half, the animal won't die and pretty soon you'll have two starfish.
The authors provide an entertaining description of the starfish system:
"Starfish have an incredible quality to them: If you cut an arm off, most of these animals grow a new arm. And with some varieties, such as the Linckia, or long-armed starfish, the animal can replicate itself from just a single piece of an arm. You can cut the Linckia into a bunch of pieces, and each one will regenerate into a whole new starfish. They can achieve this magical regeneration because in reality a starfish is a neural network - basically a network of cells. Instead of having a head, like a spider, the starfish functions as a decentralized network. Get this: for the starfish to move, one of the arms must convince the other arms that it's a good idea to do so. The arm starts moving and then - in a process that no one fully understands - the other arms cooperate and move as well. The brain doesn't "yea" or "nay" the decision. In truth, there isn't even a brain to declare a "yea" or "nay." The starfish doesn't have a brain. There is no central command. Biologists are still scratching their heads over how this creature operates."
With the analogy firmly in place the authors precede to illustrate the power of decentralized organizations in today's internet savvy world (using examples as varied as eBay, al Qaeda, eMule, Craigslist, AA, and Wikipedia) with those that are much more centralized. In the midst of this discussion they offer six principles of decentralization:
1. When attacked, a decentralized organization tends to become even more open and decentralized.
2. It's easy to mistake starfish for spiders.
3. An open system doesn't have central intelligence; the intelligence is spread throughout the system.
4. Open systems can easily mutate.
5. The decentralized organization sneaks up on you.
6. As industries become decentralized, overall profits decrease.
But how does one go about identifying a Starfish organization? The answer is found in asking the right questions:
1. Is there a person in charge?
2. Are there headquarters?
3. If you thump it on the head, will it die?
4. Is there a clear division of roles?
5. If you take out a unit, is the organization harmed?
6. Are knowledge & power concentrated or distributed?
7. Is the organization flexible or rigid?
8. Can you count the employees or participants?
9. Are working groupls funded by the organization, or are they self-funding?
10. Do working groups communicate directly or through intermediaries?
The authors contend that a decentralized organization stands on five legs. As with the starfish, it can lose a leg or two and still survive. But when you have all the legs working together, a decentralized organization can really take off. These "legs" include:
Leg 1. Circles. Small, nonhierarchical groups of people with each group maintaining its own particular habits and norms.
Leg 2. The Catalyst. The person who initiates a circle and then fades away into the background.
Leg 3. Ideology. The glue that holds decentralized organizations together.
Leg 4. A Preexisting Network. Infrastructure or preexisting platform to launch from.
Leg 5. A Champion. A relentless promoter of the new idea.
One of the most helpful aspects of this portion of the book comes in a chapter titled "The Hidden Power of the Catalyst." The following chart summarizes the different tools that the CEO and catalysts type of leader draws upon:
CEO vs. Catalyst
The Boss -- A Peer
Command & Control -- Trust
Powerful -- Inspirational
Directive -- Collaborative
In the Spotlight -- Behind the Scenes
Order -- Ambiguity
Organizing -- Connecting
The authors conclude this chapter by stating:
"This type of leadership isn't ideal for all situations. Catalysts are bound to rock the boat. They are much better at being agents of change than guardians of tradition. Catalysts do well in situations that call for radical change and creative thinking. They bring innovation, but they're also likely to create a certain amount of chaos and ambiguity. Put them into a structured environment, and they might suffocate. But let them dream and they'll thrive." (can anyone say "church planter")
In the final chapter the authors offer what they perceive to be the "new rules to the game" in regards to understanding and capitalizing on the power of decentralized organizations:
Rule 1: Dis-economies of Scale
Traditionally, the bigger the company or institution the greater the power. However, as counterintuitive as this sounds, it can be better to be small. . . . We have entered a new world where being small can provide a fundamental economic advantage.
Rule 2: The Network Effect
The network effect is the increase in the overall value of the network with the addition of each new member. "Often without spending a dime, starfish organizations create communities where each new member adds value to the larger network. . . . Companies like eBay have used the network effect not only to survive but to thrive: buyers and sellers have stayed loyal to the site because of the value of network.
Rule 3: The Power of Chaos
Starfish systems are wonderful incubators for creative, destructive, innovative, or crazy ideas. Anything goes. Good ideas will attract more people, and in a circle they'll execute the plan. Institute order and rigid structure, and while you may achieve standardization, you'll also squelch creativity. Where creativity is valuable, learning to accept chaos is a must.
Rule 4: Knowledge at the Edge
In starfish organizations, knowledge is spread throughout the organization. Wikipedia may be the best example of this rule.
Rule 5: Everyone Wants to Contribute
Not only do people throughout a starfish have knowledge, but they also have a fundamental desire to share and to contribute. Once again is the example of Wikipedia or free book reviews on Amazon.
Rule 6: Beware the Hydra Response
Attack a decentralized organization and you'll soon be reminded of Hydra, the many-headed beast of Greek mythology. If you cut off one head, two more will grow in its place.
Rule 7: Catalysts Rule
Catalysts are crucial to decentralized organizations! But it is not because they are in control but because they inspire people to action.
Rule 8: The Values are the Organization
Idology is the fuel that drives the decentralized organization. Most successful starfish organizations were started with what seemed at the time to be a radical ideology.
Rule 9: Measure, Monitor, and Manage
Just because starfish organizations tend to be ambiguous and chaotic doesn't mean that their results can't be measured. But when measuring a decentralized network, it's better to "be vaguely right than precisely wrong." Even if we could, it wouldn't really matter if we were able to get a precise count of how many members are in a network. What matters more is looking at circles. How active are they? How distributed is the network?
Rule 10: Flatten or Be Flattened
There are ways to fight a decentralized organization. We can change members' ideology or try to centralize the organization. But often the best hope for survival if we can't beat them is to join them.
Seek not stardom, just starfishdom.......2007-09-06
Whether or not you care about leaderless, borderless and/or decentralized organizations, labeled as starfish organizations, they probably affect your life in some way or another whether you have downloaded music or avoided it, dealt with PETA, looked up something in Wikipedia, had actions of al-Qaeda affect your life in some way like stricter restrictions at the airports, etc. In that sense, you might as well get to know something about them to make better use of them or be prepared to deal with them effectively when you have to. If you read this book, you will likely not just want to know or know more about them, but get involved to see what they're all about or get more involved.
Written from both an overview and hands-on approach, this book is not only useful as a reference but also as a manual on the issue. The book identified the qualities of starfish organizations and what makes them effective, how anyone and everyone could start, sustain and/or get involved in these organizations, the types of people key to such organizations and how to combat them if you're on the other side. The book also warns about the constant change involved with maintaining starfish organizations and how to deal with them. Guidelines are offered and useful real life examples illustrate them to bring to life what otherwise be just concepts.
I had two small criticisms about the book, but nothing major enough to deter it from getting the five star rating I felt it deserved. First was that a few more real life examples of starfish organizations and/or their actions could have been chosen to illustrate some of the points made. There were plenty of diverse examples, but so many more abound as I read and thought about traits and qualities of starfish organizations that if mentioned, readers would realize even more influence starfish organizations have had in their lives. Second was that it did not address how government could use this book to decentralize since decentralization could be so powerful but yet government is the epitomy of centralization. I work for government, and felt government badly needed this, but had to think it through myself to come up with uses for attracting colleagues to my Starfish and Spider for Lunch (and Learn) voluntary book review session. When I did, though, not only was I excited at the possibilities, but also at the challenge to try to convince senior management of this, although that will take time. I will contact the authors to address this issue in a follow-up companion, perhaps, as they are the experts on this, but if nothing else, my ability to customize an application to government should tell you something about the book's effectiveness as a manual.
Overall, for the excellent writing style, clarity, impact and general application to the masses, five starfish!
Peter NYC.......2007-09-06
This book is great. A must read for those interested in being flexible and evolving. Has important applications across multiple work environments.
Useful introduction, but there's more ... .......2007-08-29
It took me some time to warm to this book. Nothing much happens in the initial 80 pages. The first chapter develops two fairly tortuous case studies - the vicissitudes of fortune in the recording industry in the last decade and the struggle of the Apaches against the Spanish invaders - to introduce the theme of the book. Then follows a discussion of the morphology of decentralised organisations (in terms of power distribution, funding, etc). Chapter 3 illustrates these formal characteristics with a series of examples, ranging from Skype over Wikipedia to Burning Man. There is honestly not a lot of meat to chew on in these first chapters and some patience is required from the reader.
It becomes more interesting in Chapter 4 where Brafman and Beckstrom discuss operational principles behind decentralised organisations (the need for pre-existing networks as a substrate, the role of catalysts and champions to activate leaderless organisation, "circles" as their chief co-ordination mechanism, and "ideology" as the glue holding everything more or less together). The role of the catalyst as a "servant leader" (term, however, not used by the authors) is further elaborated in the fifth chapter.
In chapter 6, the discussion turns to the question "What do you do, as an incumbent, when you are under fire from a starfish?" It transpires that there is not an awful lot to be done: you can try to morph them into a spider by activating internal cancer cells (greed and competition), you can try to dissolve or change the glue, the ideology that keeps the structure together or you can join them and become decentralised too (then it's starfish against starfish).
Brafman and Beckstrom maintain that it is not always necessary to go all the way and radically decentralise. There is such thing as a "hybrid" organisation (Chapter 7), which mixes principles of centralisation and decentralisation. Here the discussion suddenly gets denser and this is a part of the book that warrants repeated reading. A distinction is made between centralised organisations that give customers a voice (eBay with its peer-to-peer feedback is an example), those that put their customers to work (IBM developing open source applications) and those that decentralise parts of their internal structure. Towards the end of the chapter, however, the discussion peters out. "Appreciative Enquiry" is invoked as an approach to bring a whiff of decentralisation into companies who want to hang on to their centralised bureaucracies. It's a dangerous example that may tempt people into crass opportunism (that is, however, bound to backfire on them).
Finally, the authors hypothesise that in a given ecosystem there is no static equilibrium in terms of right mix of centralised/decentralised characteristics ("right" in terms of securing survival and the ability to extract economic rent). The "sweet spot" changes as a function of time, sometimes dramatically so. The desire for anonymity and the free flow of information are forces that push towards the decentralisation end, whilst the desire for security and accountability pull the system back to a more centralised mode of operation.
The book closes with a short epilogue that lists 10 simple guiding principles to make the most out of decentralised organisations or to defend yourself from their attacks.
On the whole, I enjoyed this book. It provides an intelligent and accessible discussion of a complex issue. With respect to the latter, the authors do a laudable job in keeping thing simple, but sometimes it's over the top. Particularly in the first halve of the book, their penchant for telling anecdotes and stories makes them err on the side of the trivial (a discussion on Wikipedia starts with "we all remember doing school reports in the sixth grade. Back then, research meant going to the library and hoping the that the Encyclopaedia Brittanica wasn't checked out ... and so on, and so on.) I was irked more than once by the patronising and befuddling prose of Brafman & Beckstrom. Admittedly, sometimes they hit it right. The title of the book, for example, is a very strong and aptly chosen metaphor for decentralised and centralised organisations, respectively.
Also I believe this book does not exhaust the potential of this fascinating subject matter. I think the discussion would have gained significantly in clarity and power if only a number of well known systems science principles (such as Ashby's Law of Requisity Variety, see Introduction to Cybernetics (University Paperbacks)) had been invoked to give the whole discussion a rock solid footing. I also missed a solid link to the burgeoning literature on the P2P movement. It is clear that the issue of property rights in central in making leaderless organisations work (Brafman discusses this as a way to sabotage starfish only) and people like Lawrence Lessig ("Free Culture: The Nature and Future of Creativity) and Yochai Benkler ("The Wealth of Networks: How Social Production Transforms Markets and Freedom") have a lot to say about these issues.
A small point, but a fairly irritating one, is the use of the word "ideology" in the book. The authors ostensibly use this to refer to any set of beliefs that underpin a decentralised organisation. From my point of view, the word "ideology" refers to a more elaborate and closed system of abstract thought (and as such has a pejorative tinge to it). Many starfish (also amongst those mentioned in the book) thrive on a much more vague and fluid set of beliefs, norms and values. It's worthwhile to be more nuanced about this.
Morally speaking, the book leaves the reader in suspension. From an internal point of view, leaderless organisations are unquestionably superior - morally and aesthetically - to centralised organisations, not only because of their structural simplicity and elegance, but also because they rely so openly on trust (in my opinion THE key word in the book), on the belief that man is fundamentally good and ultimately because they are capable of drawing the best from people and providing them with truthfulness, meaning and purpose in their life. Problem is that not only Alcoholics Anonymous operates as a decentralised organisation, but Al Qaeda does too. So starfish can server all kinds of purposes, some more constructive than others. It all depends which side you're on.
Starfish is a mind-game.......2007-08-07
Have you wondered why decentralized organizations are growing like wildfire? Starfish and Spider will tell you why. I work in a starfish organization and it is not for the faint-hearted or the one focused on structure and procedure.
This book is an excellent story about centralized, decentralized and hybrid organizations. If you want to kill a spider, cut off its head. You cannot cut off the head of a starfish as it does not have one. If cut off the leg of an starfish, it will grow another.......starfish. This shows how decentralized organizations have always been around and take after the way that our brain's function. Once thought to operate in a hierarchy, latest research shows the opposite. Brafman and Beckstrom are great storytellers and weave the Internet with Al Qadea
This book gives examples of the characteristics of decentralized organizations such as flexibility, shared power and ambiguity and how the Internet has spawned a new generation of decentralized organizations. It is a fascinating book.
Some principles of decentralized organizations;
1. when attacked, they become even more open and decentralized.
2. it is easy to mistake starfish for spiders.
3. an open system doesn't have central intelligence, the intelligence is spread throughout the system.
4. open systems can easily mutate.
5. the decentralized organization sneaks up on you.
6. as industries become decentralized, overall profits decrease.
They stand on 5 legs;
1. Circles
2. the Catalyst
3. Ideology
4. the pre-existing network
5. the Champion
If you want to learn more about community, trust and openness in the 21st century, this is a must read. If you are interested in how organizations like Al Qaeda can thrive with many in the world looking for them, read this book.
Average customer rating:
- Educational administration textbook that can be understood
|
Educational Administration: Theory, Research, and Practice
Wayne K Hoy ,
Cecil G Miskel ,
Wayne Hoy , and
Cecil Miskel
Manufacturer: McGraw-Hill Humanities/Social Sciences/Languages
ProductGroup: Book
Binding: Paperback
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| Nonfiction
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Administration
| Education Theory
| Education
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| Qualifying Textbooks - Fall 2007
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Book Description
A leading text in its field, Educational Administration presents the most comprehensive synthesis available of theory and research in organizational behavior as it applies to the practice of Educational Administration. Each theoretical perspective presented concludes with an authentic case study that challenges students to apply their knowledge to an actual contemporary school problem.
Customer Reviews:
Educational administration textbook that can be understood.......2006-12-29
Professor required this textbook for Community College Leadership class. Could understand concepts and theories in plan English along with chapter endings with highlights of the chapter. Great index for looking up topics.
Book Description
Senge's best-selling The Fifth Discipline led Business Week to dub him the "new guru" of the corporate world; here he offers executives a step-by-step guide to building "learning organizations" of their own.
Customer Reviews:
Tools for creating a Learning Culture.......2006-09-11
Peter M Serge, The Fifth Discipline Fieldbook
To quote the first few paragraphs at beginning of book:
Among the tribes of northen Natal in South Africa, the most common greeting, equivalent to "hello" in English, is the expression: Sawu bona. It literally means, "I see you." If you are a member of the tribe, you might reply by saying Sikhona, "I am here." The order of the exchange is important: until you see me, I do not exist. It's as if, when you see me bring me into existence.
This meaning, implicit in the language, is part of the spirit of ubuntu, a frame of mind prevalent among native people in Africa below the Sahara. The word ubuntu stems from the folk saying Umuntu ngumuntu nagabantu, which from Zulu, literally translates as: "A person is a person because of other people."
"I bow in honor and reverence that place within you where to the Universe resides, when you are in that place within you, and I am in that place within me, there is One." ~namaste
The five disciplines are at the CORE of a Learning Organization
1) Personal Mastery: expand your personal capacity and ability
2) Mental Models: see how our internal pictures of the world shape action and decision
3) Shared Vision: group commitment
4) Team Learning: group ability is greater than the sum of individual talents
5) System Thinking:
"When we try to bring about change in our societies, we are treated first with indifference, then with ridicule, then with abuse and then with oppression. And finally, the greatest challenge is thrown at us: We are treated with respect. This is the most dangerous stage." --A. T. Ariyaratne (Speech made at International Community Leadership Summit, Winrock, Arkansas, March 1983. This quote paraphrases and expands upon a well-known statement made by Mahatma Gandhi in his book Satyagraha in South Africa, 1982, 1979, Canon, Me.: Greenleaf books)
"An [organization] is not a machine but a living organism." --Ikujiro Nonaka /****
Fundamentals of epistemology: what is knowledge, the nature of knowledge, and what constitutes learning.
understanding is achieved after internalization.
Without experience, we cannot truly understand.
Internalization: transformation from explicit knowledge to tacit knowledge, habits and culture that we do not recognize in ourselves.
Innovation is a process to capture, create, leverage, and retain knowledge.
What is your belief? A belief about images of the world - you may call it a mental model - is a very subjective thing
information is the flow of a message, while knowledge is created by accumulating information. Thus, information is a necessary medium or material for eliciting and constructing knowledge.
The second difference is that information is something passive. When we switch on a TV set, information comes regardless of my commitment. But knowledge comes from my belief, so it's more proactive.
And the organizational knowledge or intellectual infrastructure of an organization encourages its individual members to develop new knowledge through new experiences.
This dynamic process is the key to organizational knowledge creation - that is, socialization (from individual tacit knowledge to group tacit knowledge), externalization (from tacit knowledge to explicit knowledge), combination (from separate explicit knowledge to systemic explicit knowledge), and internalization (from explicit knowledge to tacit knowledge) [...].
[...]
Three Guiding Ideas
1) The Whole. When you are pointing a finger at the problems, notice how many fingers are pointing back at you. If you fixed the symptoms and ignore the root causes, the problems have not gone away. Another way to look at this is treat the person, not the disease. Of course treat the disease if the patient is dying, but know that the patient will get sick again because the "root causes" are stil there.
2) Community. The self is "a point of view." "The essence of being a person is being in a relationship [with] other people." You will not believe this, but each person before you is there for a reason. The reason this person is there at this moment is for you to learn something about yourself. If you ignore the person, do not ignore or forget the lesson.
3) Language. The map is not the territory. We cannot contain every bit of information that comes to us in the world, so we have to create a "map of the territory" and then refer to the map for our information. By changing a person's map, we change their reality. Language is the map, not the reality.
enlightening concepts about leadership.......2005-10-26
It seems to me that The Fifth Discipline (the previous publication of the series) is more attacting to me. The second book can be more precise and concise in content. Generally speaking I still like these two books as a foreign reader.
The Fifth Discipline.......2003-02-08
This book is a collection of theoretical summaries, reports, analyses, and strategies all quite useful to anyone interested in generating some thinking and action around change. The team of five writers (Peter Senge, Richard Ross, Bryan Smith, Charlotte Roberts, and Art Kleiner) provide some original work, but also serve as editors to a vast quantity of material drawn from practitioners, theorists, and writers in the field of organizational improvement. According to Senge, "great teams are learning organizations - groups of people who, over time, enhance their capacity to create what they truly desire to create." (p.18) This book is really about creating and building great teams. The learning organization develops its ability to reflect on, discuss, question, and change its current and past practices. To do this, people and groups in the organization need to meaningfully pursue the study and practice of the five disciplines - personal mastery, mental models, shared vision, team learning, and systems thinking.
The learning organization - Senge's vision for the productive, competitive, and efficient institutions of the future - is in a continuous state of change. Four fundamental questions continuously serve to check and guide a group's learning and improvement (see page 49): (1) Do you continuously test your experiences? ("Are you willing to examine and challenge your sacred cows - not just during crises, but in good times?") (2) Are you producing knowledge? ("Knowledge, in this case, means the capacity for effective action.") (3) Is knowledge shared? ("Is it accessible to all of the organization's members?") (4) Is the learning relevant? ("Is this learning aimed at the organization's core purpose?") If these questions represent the organization's compass, the five disciplines are its map.
Each of the five disciplines is explained, and elaborated in its own lengthy section of the book. In the section on "Systems Thinking" (a set of practices and perspectives, which views all aspects of life as inter-related and playing a role in some larger system), the authors build on the idea of feedback loops (reinforcing and balancing) and introduce five systems archetypes. They are: "fixes that backfire", "limits to growth", "shifting the burden", "tragedy of the commons", and "accidental adversaries". In the section on "Personal Mastery", the authors argue that learning starts with each person. For organizations to learn and improve, people within the organization (perhaps starting with its core leadership) must learn to reflect on and become aware of their own core beliefs and visions. In "Mental Models", the authors argue that learning organizations need to explore the assumptions and attitudes, which guide their institutional directions, practices, and strategies. Articles on scenario planning, the ladder of inference, the left-hand column, and balancing inquiry and advocacy offer practical strategies to investigate our personal mental models as well as those of others in the organization. In "Shared Vision", the authors make the case for the stakeholders of an organization to continually adapt their vision ("an image of a desired future"), values ("how we get to travel to where we want to go"), purpose ("what the organization is here to do"), and goals ("milestones we expect to reach before too long"). The section offers many strategies and perspectives on how to move an organization toward continuous reflection. In "Team Learning", the authors rely mostly on the work of William Isaacs and others, and make a case for educating organization members in the processes and skills of dialogue and skillful discussion.
This book is enlightening and informative. It has already found a place on my shelf for essential reference books.
A follow up to the legend.......2003-01-27
The Fieldbook attempts at making the esoteric concepts of the fifth discipline more down to earth and contains a treasure trove of strategies, tools, methods and explanations on how to make the learning organization into a reality.
Thus people who have read The fifth discipline will gain the most from this book. It's a must read for people who want to make their organizations transition into a 'learning organization'
A second dose of Inspiration..........2002-02-09
Senge's second serving of the Learning Organization is filled with practical tips and real-life examples from companies and organizations that have embraced the teachings of the Learning Organization successfully.
The Book is a collaboration of several writers who do a superb job of unraveling the web that is the learning organization. At times, it may seem to the reader that the book is a labyrinth of disjointed concepts and ideas. However, if you have read `The Fifth Discipline' you will find no problems following the concepts introduced. In fact, you will even understand why the writers have chosen to introduce them in that fashion. If you have not read "The Fifth Discipline', do not despair, it will take a little longer to get `the whole picture'.
The Book is divided into 8 main sections:
1) Getting Started addresses the basic concepts and ideas of the Learning Organization.
2) Systems Thinking (the fifth discipline) - Many people have argued that Senge should have delegated the fifth discipline until the end, however, without Systems Thinking, your vision is disjointed and incomplete.
3) Personal Mastery covers the area of individual development and learning. The chapters here are among the most valuable in the area of self-growth and self-improvement.
4) Mental Models - These are the pictures that you have in your head which represent reality.
5) Shared Vision - You've seen the whole picture, you've developed and you understand how you see the world. Now you need to find a common cause with the rest of the people in your organization, something that you all work for.
6) Team Learning - As you work with other people in teams or groups, you need to pass the stuff that you have learnt and the wisdom you've acquired to others. At this stage, the learning is no longer that of the individual, but the group.
7) Arenas of Practice - (Self explanatory)
8) Frontiers - Where do we go from here.
If you are interested in development, learning, growth, leadership, gaining a competitive edge whether at an organizational or personal level, then this book is for you. In fact, I'd venture to say that this is book is for everyone.
Book Description
Organizational Behavior places core concepts of human behavior and industrial psychology in a real-world context. The text's applied approach and succinct coverage of topical issues helps prepare students to meet practical, day-to-day challenges. Strong end-of-chapter exercises, activities, plus an optional case and exercise book make this flexible text suitable for students at the undergraduate level. Likewise, the authors' emphasis on the latest organizational behavior research continues to attract graduate students.
In keeping with the emphasis on current content, the Seventh Edition includes an ongoing case featuring Enron that encourages students to consider how all OB topics tie together and practice applying key concepts by systematically working through the case and answering the accompanying questions. All boxes have been replaced or significantly updated to reflect recent changes in business—including Talking Technology, Mastering Change, The Business of Ethics, Working with Diversity, and World View features. Call-out quotes from managers appear at appropriate points throughout the text to highlight relevant, real-world examples. In addition, each chapter includes one cartoon with a content-based caption that highlights an interesting, and often humorous, aspect of organizational behavior.
- New! Building Managerial Skills exercises require students to consider different workplace situations from a manager's standpoint and determine a suitable course of action for each scenario.
- New! OB Online exercises, previously known as Developing OB Internet Skills, ask students to gather information from the Web and use it to answer critical-thinking questions.
- New! Self-Assessment exercises, previously known as Building OB Skills, give students the opportunity to complete brief self-assessment and diagnostic activities.
- Experiencing Organizational Behavior exercises reinforce the real-world application of chapter concepts and ask students to work through the activities together.
Customer Reviews:
Well Nice bookie.......2003-06-09
Nice treatment of management. I learned a lot from this book.
Most helpful and insightful.......2002-09-28
The book is fairly comprehensive in terms of its scope. We are currently using the book at our Organizational Behavior class, and it's proved to be an excellent reference. The way it is structured (for the reader) makes in-depth reading or skimming through it (let's face it: this is the reality for most working MBA students!) equally effective. It has clearly distinguishable definitions on the margins, which can serve as a cue for the topic, along with the summaries at the end of every chapter. The intro and closing "cases" provided around the topic of the chapter are VERY insightful and on every other page or so, there are examples about the matter being discussed, which help with the understanding (I know that I, as an Engineer, appreciate examples to illustrate a point). Finally, the illustrations (graphs and charts) are one of the best things the book has! Remember that phrase that used to say "a picture is worth a thousand words"? Well, the authors epithomize it. The charts in the book do a great job at conveying entire pages of information at a time in a very efficient way. All in all, I like the book a lot, and it's been very helpful in complementing our in-class discussions about cases and topics of Organizational Behavior.
But this book ONLY if it is required!.......2000-12-10
I had to buy this book for a college management class. The material is painfully obvious. However, if you've lived you're entire life living in a dark, dank room eating Cheetos and watching MTV, then this book will be a watershed for you. If, on the otherhand, you are looking for some solid management theory, this book is not for you. If you have to buy this book for a course like I did, remember, you can always sell it to someone who hasn't read it yet.
Customer Reviews:
Great condish but no quick ship.......2005-09-30
See above. Took longer to arrive than I would have liked. Maybe 2 weeks.
Great book : Easy to follow and practical.......2005-01-27
I have the 2000 edition, I like it very much. Practical, easy to follow, great use of Theory of Games exemples.
Douglas Gilson, Management professor.Rio de janeiro, Brasil
Its in my top 2 textbooks for Economics Undergraduate.......2004-12-22
I've only used 9 textbooks in my undergraduate carrer in Economics, however, this book would probably fit either as the best or 2nd best... I can't really determine which deserves the "coveted" "best" slot.
To say firstly, this book passes the "I havn't attended class for the last 4 weeks and only have read the book, but still recieved an A- for the midterm" test. I think I can say in full confidence that IO is pretty much a standard course and this pretty much covers all the standard topics that any IO course would cover in one semester.
I used this book for a more "advanced" IO course (there are 2 in my university) and I used the book almost exclusively in preperation for my exams. I can say that the books appendices are excellent, despite th previous comment. It displays the material very concisely and in a very formal manner. The presentation in the appendices is not laconic and is very understandable.... I would have to say it achieves almost maximum effeciency with relevent material per page.
Actaully, for my case, the appendices were very much more useful then the actaul text itself. The level of mathematics does not exceed a standard non-formal multi-variable calculus level and is thus very accesible. With regards to applicability of the material, I found no problems in figuring out how the forumale applied with respect to the theory for the most part... However, I suspect if it is obtuse (for the level of maturity in the class) then the instructor would augment the text with problem sets and excercises.
The book starts off with a brief recap of the relevnt micro concepts and tools in the first chapter or so, then goes on to cover topics such as monopoly, oligopoly, monopolistic competition, games in oligopolies (Bertrand, Stakelberg Cournout-Nash etc.). Then it goes on to less "theoretical" (at least in my opinion) topics such as advertising and its effects, price discrimination (1st degree, 3rd degree, bundling strategies etc.).
Overall there is a good mix of "real world" applications and core theory. I never read the numerous examples and unless the class specifically tests on these, I would think they are not needed for understanding of the material. The exposition found in the chapters (less the examples) are usually superb, although a bit wordy for my taste.
There are some problems asked after the end of each chapter, although very few of these employ much mathematics and hence, does not, in my opinion, work well as a gauge of understanding. It seems because of the length of the book, it lends itself off to the instructor to decide how to taylor his curriculum, I don't believe that any chapters are redundent, but I believe all chapters are essentially self contained (given that the reader had read or is competent in the material up to the 6th chapter).
All in all, I was happy with this book and believe it to be of superior stock, although this is pure conjecture on my part since I've only used this book and have only taken one IO course. With respect to flexibility the book deserves good marks and this is likewise true with respect to the exposition in the text.
Modern Industrial Organization.......2003-05-01
I was hoping to get a more indept explaination with example problems. Formulas were shown, but the author never really showed how to utilize the formulas. I have had to reference other books to try to understand this book.
easy book and good guide to understand the industry.......2000-08-24
For me this book is a very good guide to the people that like to learn more about the way that the industry and the market works and the link to many things that you can see all the time around you and could explain by the economic theory, things that happend not only in United States also in different countries like Chile. Only bad thing about the book is the colors in the graphs, maybe the next time could include more colors. And if is possible try to translate the book to another language like spanish, because about this topic in spanish is very poor the number of books, and the translation could bring the opportunity to more people to read about this.
Book Description
During his fourteen years as Yale's chief investment officer, David F. Swensen has transformed the management of the university's portfolio. Largely by focusing on nonconventional strategies, including a heavy allocation to private equity, Swensen has achieved an annualized return of 16.2 percent, which has propelled Yale's endowment into the top tier of institutional funds. Now, this acknowledged leader of fund managers draws on his experience and deep knowledge of the financial markets to provide a compendium of powerful investment strategies.
Swensen presents an overview of the investment world populated by institutional fund managers, pension fund fiduciaries, investment managers, and trustees of universities, museums, hospitals, and foundations. He offers penetrating insights from his experience managing Yale's endowment, ranging from broad issues of goals and investment philosophy to the strategic and tactical aspects of portfolio management. Swensen's exceptionally readable book addresses critical concepts such as handling risk, selecting investment advisers, and negotiating the opportunities and pitfalls in individual asset classes. Fundamental investment ideas are illustrated by real-world concrete examples, and each chapter contains strategies that any manager can put into action.
At a time when it is becoming increasingly difficult to cope with the relentless challenges provided by today's financial markets, Swensen's book is an indispensable roadmap for creating a successful investment program for every institutional fund manager. Any student of markets will benefit from
Pioneering Portfolio Management.
Customer Reviews:
A Great Investor Pulls Back the Veil on One of the Best Run Endowments.......2007-01-17
Swensen is certainly one of the brightest minds in institutional money management. In a world where there are ten million books on how to pick stocks, trade options, or some other get rich quick scheme, finally a great investor shows the methodology of how significant wealth should be managed. This book is a must read for anyone who manages or invests significant money, even if it isn't institutional assets.
A lot of nothing.......2006-02-07
This book has very little to teach you and it's virtually unreadable. Make sure you read one or two pages before you buy in case you are like me and you can't stand his style.
Great, but Swensen's New Book is Better.......2006-01-19
This book covers the HOW and WHY of diversification. While everyone claims to understand diversification, there have been few individuals or institutions that have actually applied the concepts as well as Swensen.
This book can be a little dry and is geared (in style) more towards institutional investors. His new book "Unconventional Success : A Fundamental Approach to Personal Investment" has all the same lessons but is MUCH MORE readable. Get that book instead: http://www.amazon.com/gp/product/0743228383/
solid primer on institutional money management.......2005-09-15
Swenson's reputation was made by the investment results he has generated, which in turn are based on good insights and steely discipline in managing a portfolio. That said, he could have used an editor on this book. His prose style is almost a mockery of a business presentation - here's what he's going to say, he says it, and then a recap of what he said. Still, his style, with its absolute emphasis on clearly communicating to the reader, is a huge improvement over quasi-academic articles in the Journal of Finance.
Equity bias and diversification - what's new there? Try the new lengths to which Swenson has taken portoflio diversification, and thus he has been able to afford an otherwise unsustainable level of investment in equities. Despite my comments on his style, the chapters on traditional and alternative asset classes can and should be read reptitively. (For fun, simultaeneously flip through _Triumph of the Optimists_, a historical survey of global markets.)
To my mind, the greatest problem fiduciaries seem to have is in staying consistent and disciplined in their approach to markets. While Swenson makes frequent tangential forays into describing the problem and how it manifests, this book on portfolio management would have benefited from a chapter on how to manage an investment team. Clearly stated objectives, consistent application, independence from portfolio managers, individual responsibilities vs. committee consensus, recruiting the right people...there is certainly enough there for a good chapter. The closing chapter on "Investment Process" is a valuable contribution, but it left me wanting to know more.
If you like his institutional book, you will also want to read his book for individual investors, called _Unconventional Success: A Fundamental Approach to Personal Investment_. Swenson shows his flexibility in approach, arguing that individuals should save and invest in ways very different from those he advocates for institutions.
As for _Pioneering Portfolio Management_, buy it, read it, and be a better fiduciary.
Worthwhile addition to your investment library.......2004-12-27
Fine book, it is full of common sense and worth reading. Author covers a variety of topics, from different investment periods of high inflation to stock market bubbles, large cap equities to hedge funds, asset allocation to market timing, active management to passive management...
Book highlights include:
1. Looking beyond mainstream investment opportunities. Benefits awarded to those that travel in illiquid and inefficient segments of the market.
2. Portfolio rebalancing, correlation matrix assumptions, optimizers.
3. Contrarian Investing.
4. Manager performance assessment and biases in index data.
5. Benefits of US Treasuries in a portfolio.
6. Multiple examples of BAD Investment ideas. Panic of 1998. Outlier events.
Neil R. Chelo, CFA
Book Description
This textbook brings modern I/O analysis to the undergraduate level. Consistent with modern analysis, the authors focus explicitly on the nature of strategic interaction and make extensive use of game theoretic tools. At the same time, they never lose sight of the policy motivation behind much IO analysis. Formal analysis is combined with many practical applications, and the presentation does not assume familiarity with calculus, rather it relies on the ability to work through algebraic equations.
Customer Reviews:
Not very clear.......2007-08-10
I had a very hard time following what's going on because the language is not very clear and too verbose. The book focuses on the beauty of language rather than how to express the ideas in a clear and understandable manner. Makes simple stuff a lot harder than it should. Translating equations into words is sometimes confusing, and the concepts are too ideal that they can hardly apply to the real world situations.
do not touch.......2006-12-26
the book is filled with typo. Given that this is third edition, the author doesn't seem to pay much attention to the hw. I was a TA for this class, and it took me some times to figure out what i did wrong because the hw questions are wrong. The theories in this book can only be applied in the context of the book's examples; some of these theories are not general and can't be applied in a broad sense.
Induvitably excellent book!.......2003-11-04
Above all, it enraptured me with its practical orientation,
which really builds the economic sense at the reader. Numerous, straight superior and often also heartbreaking examples make theory well comprehensible. There doesn't lack nor more complex mathematical assecession for more serious study. 1A
Induvitably excellent book!.......2003-11-04
Above all, it enraptured me with its practical orientation,
which really builds the economic sense at the reader. Numerous, straight superior and often also heartbreaking examples make theory well comprehensible. There doesn't lack nor more complex mathematical assecession for more serious study. 1A
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