Critical Chain : A Business Novel
Average customer rating: 4 out of 5 stars
  • Enjoyable and useful
  • Innovative
  • If you like learning from novels
  • 5 star concepts in a 3 star novel
  • A must for every potential project manager
Critical Chain : A Business Novel
Eliyahu M. Goldratt
Manufacturer: North River Press
ProductGroup: Book
Binding: Paperback

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ASIN: 0884271536

Book Description

Powerful yet simple techniques to solve project management's toughest problems. This book teaches companies to drastically cut project development times resulting in early completion within budget and without compromising quality or specifications.

Customer Reviews:

4 out of 5 stars Enjoyable and useful.......2007-10-18

This book is well written; easy to read and to understand. It includes a bunch of useful concepts in a smooth way, so you assimilate the almost without effort.

Since it is written like a novel, rather than a textbook, I found myself reading it eagerly and I finished it in very few days. On the other hand, it is not suitable as a reference book.

In conclusion, if you want to introduce in project managing from a practical point of view just buy it, it really pays off

4 out of 5 stars Innovative.......2007-01-03

An interesting concept presented in an innovative novel. Easy to read and follow. Just like a novel once you start, it is a page turner and hard to put down.

I highly recommend this along with Goldratt's first novel, The Goal.

3 out of 5 stars If you like learning from novels.......2006-10-24

A "made-for-TV" novel with a lesson about a new method of project scheduling. Goldratt invented the "Theory of Constraints," a general problem analyis and planning method which he then applies to various areas. Each application presented in story format.

"Critical Chain" = "Critical Path" x "Theory of Constraints".

Read this book if you want an easy read and a fun introduction to the subject. But if you actually want to apply the Critical Chain method, you'll probably need a textbook format. Or make the effort to abstract the method from the dialogue of the story.

4 out of 5 stars 5 star concepts in a 3 star novel.......2006-10-04

Eli Goldratt is one of the most respected experts in the field of Project Management. His work on the Theory of Constraints provides project managers with some very useful tools for keeping projects focused, on budget, and on target. I have definitely benefitted from Goldratt's insights into these topics.

Unfortunately, this work of fiction, with three largely separate story lines, makes for an awkward read. The 246 page novel has about half of its page count spent on two stories that add little to the main message of the book. The ongoing storylines about fixing the business school's executive MBA program and the main character's relationship with his wife Judith have nothing to do with project management. Fortunately, these two superfluous stories are at the end or beginning of each chapter and it is easy to skip over them and get to the useful subject material in the main story line, the running of projects and their problems. Skipping over about 100 pages of the book makes me question the value of paying for a book that could have easily been less than half as long. I might be OK with that if the stories were interesting or well written, but they are not.

Using the book as a reference would be challenging. It has no Table of Contents, no Index, nor a Glossary. The Chapters do not even have titles, or a summary of the key concepts at the end in most cases. I would struggle to find an important concept if I went back to the book more than a week or so after reading it.

A much slimmer, edited version of this book, with just the TOC and project management material, laid out end to end would be an instant must have, and a valuable learning tool.

5 out of 5 stars A must for every potential project manager.......2006-08-11

I've been introduced to CCPM (critical chain project management) years ago in school, but thought it was boring. Reading Goldratt's novel opened my mind to it in a much deeper way, and I'm now using it at my work with great success. I also recommend his other business novels.
Quality Planning and Analysis: From Product Development through Use
Average customer rating: 5 out of 5 stars
  • a really good book on a subject that can be boring
  • Practical Methods for Administering Quality Systems
  • Practical Methods for Administering Quality Systems
  • Good all around Quality Engineering handbook.
Quality Planning and Analysis: From Product Development through Use
Frank M. Gryna
Manufacturer: McGraw-Hill Science/Engineering/Math
ProductGroup: Book
Binding: Hardcover

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  1. Juran's Quality Handbook (McGraw-Hill International Editions: Industrial Engineering Series) Juran's Quality Handbook (McGraw-Hill International Editions: Industrial Engineering Series)
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ASIN: 0070393680

Book Description


* As one of the most trusted resources for learning about quality control principles and techniques, this readable and not-too technical treatment makes for a classic must-have
* Comprehensive coverage of all areas contributing to quality including understanding customer needs, product development, supplier relations, marketing, and more
* Includes the six sigma strategy for quality improvement

Customer Reviews:

5 out of 5 stars a really good book on a subject that can be boring.......2006-02-21

Because of work, I have had to read a lot of books on this topic... most of them are dry-textbook reads that you have to slog through. This one was well written - the text was easy to read - the diagrams and examples were interesting, and I found myself gaining new insights because I was actually reading the text instead of skimming it. Mr. Gryna clearly has the years of experience needed to write this kind of book, but he also has the teaching style of one of your favorite teachers.

5 out of 5 stars Practical Methods for Administering Quality Systems.......2000-06-11

20 years before anyone in the US heard of ISO 9000, Juran proposed the same ideas. He described comprehensive, documented quality management systems that were backed up by performance metrics and quality audits. Juran also pioneered quality circles and teams long before these ideas became cliche.

I find Juran immensely useful in my quality practice. This book remains one the standard works that I keep going back to. Juran's concepts are much more "applied" than "theoretical". Deming's works seem so distant, and esoteric. Juran has been there, done that. And, his methods work!

5 out of 5 stars Practical Methods for Administering Quality Systems.......2000-06-11

20 years before anyone in the US heard of ISO 9000, Juran proposed the same ideas. He described comprehensive, documented quality management systems that were backed up by performance metrics and quality audits. Juran also pioneered quality circles and teams long before these ideas became cliche.

I find Juran immensely useful in my quality practice. This book remains one the standard works that I keep going back to. Juran's concepts are much more "applied" than "theoretical". Deming's works seem so distant, and esoteric. Juran has been there, done that. And, his methods work!

4 out of 5 stars Good all around Quality Engineering handbook........1999-08-17

This book presents most aspects of Quality Engineering in an easy to understand format. Includes many Quality Engineering examples. Highly informative, a must for the CQE exam.
Construction Operations Manual of Policies and Procedures
Average customer rating: 4 out of 5 stars
  • WONDERFUL !!
  • Just like buying a franchise
  • Good but could be better
  • Very good text
Construction Operations Manual of Policies and Procedures
Andrew M. Civitello
Manufacturer: McGraw-Hill Professional
ProductGroup: Book
Binding: Hardcover

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ASIN: 0071354956

Book Description

Turn a profit on every construction project. An exhaustive, business-boosting reference, Construction Operations Manual of Policies and Procedures, Third Edition, by Andrew Civitello, Jr., is loaded with procedures and step-by-step details for successfully managing construction operations. You get over 300 pages of methods, strategies and tactics, forms and ready-to-copy letters all layed out for you in a concise, easy-to-grasp style. This new edition, now the most timely, complete, and useful guide available for managing construction, packs over 20% more forms and templates. It also covers new developments in construction management software, as well as recent advances in claims and dispute resolution. Significant new material is devoted to the Design-Build process. You'll also explore the distinctions between each of the project delivery formats, and find enhanced coverage of safety and loss control. Included CD-ROM packs project management software tools and plenty of useful advice.

Customer Reviews:

5 out of 5 stars WONDERFUL !!.......2007-10-03

I am running a construction company and my basic mindset is functional business development. I recently purchased this Construction Operations Manual and I am extremely satisfied. The book almost perfectly addresses a wide array of issues, actually, it's phenomenal! It simply is a 'construction operations manual.' I have not read anything that would come close to this book in terms of running a practical construction company.

Furthermore, this is basic business development. In my opinion it is a balanced and structured way of creating and operating any business in general. Whether it be a construction, technology or scuba diving companies, these basic functional principles of running a business will not change. It is a fabulous book.

There is some room for improvement. The cd-rom with forms templates is fairly large and it forms facilitates many issues, however I personally have put together a compilation of templates 4x as large. Therefore, there is a way to create a better manual by adding more forms to the cd-rom.

Overall, i give the Construction Operations Manual two thumbs up, five stars and lots of support.

5 out of 5 stars Just like buying a franchise.......2007-08-16

Most spend thousands in buying a franchise. This book has what you need to build a successful system yourself at much less cost.

3 out of 5 stars Good but could be better.......2003-10-18

Author has huge experience in construction industry, but I expected something like a guideline - simple in structure, focused on essence. Topics are covered with plenty of words, could be simpler. However generally it is worth having this book.

4 out of 5 stars Very good text.......1999-01-21

THe attached diskette did not contain all the forms and letters as so indicated by the author. THe author should verify the diskette before shipping. Other than that I thought the manual prove to be worth the purchase.
Project Planning, Scheduling & Control, 4E
Average customer rating: 5 out of 5 stars
  • Great Book for top line overview of PM
  • Good overview
  • When you really want to know how to manage a project.
  • Awesome Author and Book!
Project Planning, Scheduling & Control, 4E
James P. Lewis
Manufacturer: McGraw-Hill
ProductGroup: Book
Binding: Hardcover

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ASIN: 0071460373

Book Description

The classic project manager's handbook, with new chapters and insights that demystify the new PM tools and the PMP® exam

Project Planning, Scheduling, and Control has been the standard guidebook for project managers for more than 15 years. Addressing the key issues you face every day, Jim Lewis's benchmark book brings the subject alive with accessible, nontechnical questions, step-by-step guidelines, and real-world examples and applications. This revised, updated, and expanded fourth edition provides an applications-oriented understanding of the issues you must confront and important tips for passing the Project Management Professional (PMP®) exam.

Customer Reviews:

5 out of 5 stars Great Book for top line overview of PM.......2007-05-12

Very well written book on Project Management. Easy to follow and well illustrated. The author also provides practical insight in to "how PM really works".

The book covers the entire PM process. I bought the book to learn more about scheduling and as it turns out scheduling is not the main focus of the book. Still a worthwhile read

4 out of 5 stars Good overview .......2007-02-13

The author does a good job of discussing the basic material in PM, in addition to spicing up the content with real-world examples and a nice, honest tone in monologue. A good addition to any PM's library.

5 out of 5 stars When you really want to know how to manage a project........2006-04-18

When you look at the goals of this book they are things like develop a methodology that works, using common tools like PERT, CPM, setting up communications within the team; in essence the real things that make a project successful. This also means that you learn enough that if you want to take the PMP test, you have the background and understanding to pass it.

This is the fourth edition of a book initially published in 1991. As the author says, it is written for the practitioner rather than the classroom. There are a number of books on passing the PMP exam. Most of them teach to the questions on the test without going into what you are really trying to do as a project manager. This book is different. It covers what it really takes to manage a project, and it does so with words that are easy to understand with photographs that are meaningful to the text.

This is the best book I know of to use when you really want to understand what project management is all about.

5 out of 5 stars Awesome Author and Book!.......2006-03-18

James P Lewis and his books are great for any project manager practitioner. It has a wealth of information and I have every one of his books. I studied from oen of his first books and passed the PMP exam as well as use his books to teach project management classes at a couple of universities. It is easy read, full of ideas and reference information for everyday use.
Customer-Centric Product Definition: The Key to Great Product Development
Average customer rating: 4.5 out of 5 stars
  • Author is very rude
  • Right the first time!
  • Logical Presentation of Product Development
  • Taking CRM back to it's roots
  • Great foundation for a product development process
Customer-Centric Product Definition: The Key to Great Product Development
Sheila Mello
Manufacturer: AMACOM
ProductGroup: Book
Binding: Hardcover

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ASIN: 0814406688

Book Description

Despite the prodigious research and money devoted to new product development, nearly nine in ten new products fail to solve a perceived need--and are gone within their first two years. This unique new book introduces and explains Market-Driven Product Definition (MDPD), a proven methodology for identifying and understanding customer-value-based needs, then turning them into products that consistently break through the clutter of the marketplace.

Drawing on techniques developed by experts from MIT, the University of Chicago, and the Center for Management of Quality, as well as product development experiences from inside hundreds of top companies, including Abbott, Compaq, and Cisco, the book reveals MDPD techniques managers can use to:

* Determine customer needs and value-based requirements
* Choose which requirements to satisfy in order to distinguish their products from the competition
* Determine which trade-offs can--and must--be made in product development
* Decrease time to market by up to 40 percent and minimize time to profit.

Customer Reviews:

1 out of 5 stars Author is very rude.......2005-02-24

I contacted the author, Sheila Mello, to purchase this title directly from the publisher. Sheila was very rude and unhelpful. She hung up on me once. After contacting her again she told me that it was too much trouble for her to sell me one copy and said to go elsewhere. Personally, this is very bad business and not a good way to promote your book.

5 out of 5 stars Right the first time!.......2003-11-06

The message of the book is right on the money, All to often in a rush to get the product/service to the market, top management, product development teams and product management lose focus in the product development process - the customer! While time to market is critical success is essential. Sheila Mello has developed a process that provides a road map to follow and backs up the validity of MDPD methodolgy with numerous case studies of those companies which have integrated the MDPD process. Far too often when the product development process is complete and the product finally launched it does not meet the financial projections or the needs of the targted market . If anyone involved in the product development process wants success and not failure, this is a MUST READ!

4 out of 5 stars Logical Presentation of Product Development.......2002-09-02

This book explains the core reason why we did not have a good product based on our assumptions of what we understood from customers because of insufficient interviews and probing. The concept of validation and prioritization is simple and yet we often overlooked. This is especially true when the product development team consists mainly of Sales People. The Author says correctly in the book that these same people may influence the opinion of others in the group because the Sales people feels that they know the customer better than anyone else. More often than not, this strangled off other out-of-the-box questions to the customer that the brainstorming session should provide.

5 out of 5 stars Taking CRM back to it's roots.......2002-07-10

It's not about customer relationship management after a product is developed. It's about building the product that customer's want from the beginning. The message of the book is fantastic!
The content of the book is very good although at times late in the book you will want to slow down, digest and focus on understanding what is being done to pull a lot of the tools together in Ms. Mello's methodology. Very good tool for the product manager!

5 out of 5 stars Great foundation for a product development process.......2002-04-13

This book lays out a step-by-step approach for new product development. I like the way they do their surveys and customer visits.

The first 1/3 of the book was a little dry, but the book overall is very easy to read. It was hard to put down as I was very interested in how they would put the whole process together. Some of the examples and tables needed more explanation. They were not as clear as they could have been. But overall this is a highly recomended book. Probably a MUST READ.

Although this book is largely "on target" in terms of how to organize your customer-centric approach to product development... I think it lacks certain human intuitive points. For example, there was no discussion of the name of the product, nor much on ergonomics. This book needs to be read in conjunction of those by Barry Feig and Doug Hall.

In this regard, I would think that a company like HP would use this type of approach, but not Steve Jobs of Apple.

I learned several important quantitative approaches to measuring what the customer wants. But at the same time I think their quantitative approach may be somewhat utopian. For example, when you do your customer visits and later your surveys, you may find that you discover something new... so you scramble and change your questions to proceed further. This would mess up the data in their approach. Thus, I think the process is a little more messy in real life. And, for really important decisions, intuition plays a greater role. I don't think I made up a matrix decision chart when I decided to marry my wife. There are alot of decisions that are like this in the product development area.

Another area where I had trouble was in the use of "value mapping" analysis in doing trade offs for deciding what features need to be included. This is another one of those cases of over-relying on the matrix approach. Suppossedly we are to determine a customer value -- either on productivity improvements, cost reduction or other subjective judgements. Well, let me tell you, this is ripe for serious manipulation. All you can do is get the customer to react to your designs. You need to read the Barry Feig books for more discussion on this.

However, I will use their quantitative approach in my next product development quest, realizing that it may get messed up a little. I really liked their discussion of how to do questionaires (the Kano method was terrific).

I thought their discussion of developing customer images was also great, but I got the feeling that this was not the author's forte, as this was more intuitive type of thing. Regardless, this was valable to me and I'm glad they included this in the book.

Perhaps most important to me was their confirmation that the biggest reason for missing the customer's desires... was FAILURE TO PROBE. I wholeheartedly agree. That's one of the reasons I laugh when I see the mall interviewers asking all those closed-questions. The author does a great job of discussion this.

The author, Sheila Mello, passes my test for a business author: she is a consultant in the field. This is not a book by some college professor preaching his hands-off theories.

There was a lot that I agreed with in this book, and there was a lot of important ideas that I picked up, and will implement next time. I recommend that this book be read before the Feig and Hall books to provide you a base foundation for your approach.

Highly recomended book, if not MUST READ.

John Dunbar
Sugar Land, TX
Planning, Estimating, and Control of Chemical Construction Projects (Cost Engineering series)
Average customer rating: 5 out of 5 stars
  • Project Execution Methodology -- Foundation Builder
Planning, Estimating, and Control of Chemical Construction Projects (Cost Engineering series)
Pablo F. Navarrete , and William C. Cole
Manufacturer: CRC
ProductGroup: Book
Binding: Hardcover

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ASIN: 0824705165

Book Description

Contains added chapters emphasizing the importance of choosing the correct project and defining project goals. Stresses the need for adequate front end loading (FEL) and outlines the responsibility of the venture manager in project selection. Provides updated case studies and examples on technical evaluation criteria, construction progress monitoring, offshore estimating, and more. The authors discuss such topics as initial involvement and plan of action, process design, regulatory compliance, risk analysis, project execution plan/master project schedule, estimating, contracting, detailed engineering, procurement, construction management, project control, contracts administration, communications, and plant start-up.

Customer Reviews:

5 out of 5 stars Project Execution Methodology -- Foundation Builder.......1999-11-23

I am about 50% through the book, and it has provided me with a good baseline approach to small & large projects. I have worked in process engineering, manufacturing, and process automation/control, but I have never professionally executed a chemical construction project. The book has everything you need to formalize a project execution methodology, including estimating rules-of-thumb and expected outcomes of each phase in the project. The only problem that I've seen is the author's repeated incorrect usage of the word "insure" -- in most cases, Pablo should have used "ensure". OK, so I'm picky..
Project Management: Planning & Control Techniques
Average customer rating: Not rated
    Project Management: Planning & Control Techniques
    Rory Burke
    Manufacturer: Halsted Pr
    ProductGroup: Book
    Binding: Paperback

    GeneralGeneral | Business & Investing | Subjects | Books
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    ASIN: 0470851244
    Mastering Project Management
    Average customer rating: 5 out of 5 stars
    • Great end to end reading
    • Excellant Reading of the Finer Points of Project Management
    • Good High Level Concepts
    • Clear Text on Advanced Project Managment
    Mastering Project Management
    James P. Lewis
    Manufacturer: McGraw-Hill
    ProductGroup: Book
    Binding: Hardcover

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    ASIN: 0786311886

    Book Description

    Tens of thousands of readers rely on James Lewis's classic Project Planning, Scheduling & Control for hands-on help in bringing projects in on time and on budget. Now, this higher-level guide takes project managers beyond basic skills. Using the flexible and down-to-earth approach for which Lewis is famed, it covers advanced topics such as identifying customer requirements using QFD (quality function deployment); allocating resources for improved scheduling applying systems thinking; and using decision-support tools in project management.

    Customer Reviews:

    5 out of 5 stars Great end to end reading.......2003-07-05

    Very easy and fun reading. Hits all the right points that relate to project management. Examples are good, lots of creative ideas that I wasn't aware of and good reference to other books and material.

    I would have liked to see more content on systems thinking and how they are applied in real life. Other than that, it is very un-common for me to read a book end to end. I enjoyed - and learned.

    5 out of 5 stars Excellant Reading of the Finer Points of Project Management.......2000-03-12

    This is a excellent overview for General Management, Stakeholders, PMs and PM Team Members to used not only as an overview of Project Management, but as an advance guidance in the planning, scheduling and controlling methodology. Mr. Lewis's approach to Systems Thinking vice the linear thinking is well addressed. The Chapter on Managing Quality in Projects is excellent and stresses planning, customer needs, rework, and cost should be reviewed at all levels of the Enterprise from General Management to individuals striving to complete a project. I will place this book next to my copy his book, "The Project Manager's Desk Reference."

    4 out of 5 stars Good High Level Concepts.......2000-02-19

    I found this to be a good high level view of the PM discipline, its concepts, and processes. The section on Risk Management provided a good overview. All chapters are "overview" level, but the book has a good reference section for further reading. I'd refer readers to Lewis' The Project Managers Desk Reference" for more detailed reading. I do find I refer to this book and am glad I added it to my library.

    5 out of 5 stars Clear Text on Advanced Project Managment.......1999-11-21

    I found this bookto be a very useful source of information associated with Project Managment. Lewis's ideas associated with Innovation in projects is very helpful in the R+D project world.
    Project Planning,  Scheduling & Control, 3rd Edition
    Average customer rating: 4.5 out of 5 stars
    • Interesting Enough
    • Even non-project managers can find this useful!
    • Good project management book, weak on customer requirements
    • Excellent for Project Managers
    • Excellent book for all PMs
    Project Planning, Scheduling & Control, 3rd Edition
    James P. Lewis
    Manufacturer: McGraw-Hill
    ProductGroup: Book
    Binding: Hardcover

    GeneralGeneral | Business & Investing | Subjects | Books
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    EntrepreneurshipEntrepreneurship | Small Business & Entrepreneurship | Business & Investing | Subjects | Books
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    Similar Items:
    1. A Guide to the Project Management Body of Knowledge, Third Edition (PMBOK Guides) A Guide to the Project Management Body of Knowledge, Third Edition (PMBOK Guides)
    2. The Project Manager's Desk Reference The Project Manager's Desk Reference
    3. Effective Project Management: Traditional, Adaptive, Extreme Effective Project Management: Traditional, Adaptive, Extreme
    4. Fundamentals of Project Management (Worksmart) Fundamentals of Project Management (Worksmart)
    5. Project Planning, Scheduling & Control, 4E Project Planning, Scheduling & Control, 4E

    ASIN: 0071360506

    Book Description

    Unique among project management books, Project Planning, Scheduling & Control is renowned for its applications-oriented, non-theoretical understanding of the flexibility required in day-to-day management situations. New material in this long-awaited third edition includes easy-to-follow guidelines for managing multiple projects, effective risk management strategies, an innovative blueprint for developing a workable project methodology, and more.

    Download Description

    Practical, proven, and down-to-earth guidance for effective project management.

    Customer Reviews:

    4 out of 5 stars Interesting Enough.......2005-09-16

    I only read this book because it was a requirement for a college course. Turns out the book is interesting enough to keep my attention. Large print makes for a quick and easy read. Plenty of diagrams as well.

    4 out of 5 stars Even non-project managers can find this useful!.......2004-08-25

    I'm not a project manager by training, (I've had no formal 'lessons' in the craft,) but I do perform the work of a PM, and this book has been a life-saver at times. It has helped me understand the basics of what I need to do in my current role, and helped me understand what to focus on first to ensure I don't flounder too much. Thank you Mr. Lewis for putting this book together! (I also have your more basic "Fundamentals of Project Management" paperback, also a good buy!

    4 out of 5 stars Good project management book, weak on customer requirements.......2002-11-17

    I haven't completely read the book yet, but it's been very helpful so far. The book is definitely a page turner and does not get too wrapped up on dry theory. The author rapidly fires through most all of the key topics for project management, often citing experts in the field that you can read to learn more.

    The author points out that most projects fail because of poor definition. It's unfortunate his book doesn't fully describe how to prevent this, especially when it comes to really connecting to customers and understand what they need out of the project. This might be very obvious if your customers of the project work in your same firm. Of course you may also be the customer of the project. If you're not though, you're going to need more than this book to deliver the *right* product.

    5 out of 5 stars Excellent for Project Managers.......2002-04-05

    I am a student in the Project Management Program at Northwestern University, this book will give you the fundamental of Project Management, graphic and explanation are great.

    5 out of 5 stars Excellent book for all PMs.......2001-07-12

    This is an excellent book for all project managers. The concepts are presented with lots of examples which makes it easy to read. The chapter on EAV is great!!

    Recommended for all new to PM and a reference book for all practicing PMs. It should serve as a handy reference book for all level of PM's.
    Design in Business: Strategic Innovation Through Design
    Average customer rating: Not rated
      Design in Business: Strategic Innovation Through Design
      Margaret Bruce , and J. R. Bessant
      Manufacturer: Financal Times Management
      ProductGroup: Book
      Binding: Paperback

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      ASIN: 0273643746

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